Hervey Bay Resort

10/10

Exceptional

02 Aug 2026

Kevin

Good service

10/10

Exceptional

29 Jul 2026

Lynn

Room was nothing flash, but it was very clean.
Nice seaviw, too.

6/10

Pleasant

25 Jul 2026

Sam

Decent enough place to crash

6/10

Pleasant

19 Jul 2026

Steve

Room was clean and spacious, having a lift is handy if you’re on the 2nd floor, however there is no wifi on the second floor, you can pick up the caravan park across the road but you can’t get it in-house.

Partner

6/10

Pleasant

12 Jul 2026

Denise

Needs an upgrade

8/10

Excellent

11 Jul 2026

Beau

Yeah and yeah

4/10

Poor

07 Jul 2026

Seidhar

Noisy , terrible room on ground floor

4/10

Poor

03 Jul 2026

Tamara

No staff at front desk for assistance, as no one was there the entire time of our stay, PowerPoint is dangerous in the bathroom as it’s damaged.

8/10

Excellent

29 Jun 2026

Lorraine

This was our first stay at this motel we found it was an old motel but very clean and tidy the view over Hervey Bay was beautiful and yes I would probably stay there again 👍

Partner

6/10

Pleasant

28 Jun 2026

Heather

I stayed in the hotel room not the resort area
clean but painted stripping off walls, shower over bath tub,
it was convenient for me as it was across the road from where my meeting was

Self

2/10

Poor

28 Jun 2026

Beryl

Room was very dated and rundown. Chipped paint, rusty fixtures, cracked tiles, damaged furniture, ripped mattress. Curtains didn’t even close all the way. Wouldn’t use the shower due to its condition. More like a cheap backpacker hostel than a hotel room. Would not recommend and would never book here again.

Partner

10/10

Exceptional

27 Jun 2026

Jacqueline

It was a great one night stay

6/10

Pleasant

15 Jun 2026

Angela

The room was very clean and spacious. It is in a good location - not too far from anywhere.
It is an old hotel that could a good revamp. Curtains were Ill fitting and allowed light in. There was only one temperature in the shower - HOT!! No WiFi or chrome cast on the tv, but the price was very reasonable so overall it’s wasn’t too bad.

Self

10/10

Exceptional

13 Jun 2026

John

Room was excellent, clean room with great view of the bay.
Staff are really helpful.
Great location.
Will be back again soon.
Thank you.

Friends_and_family Friends

6/10

Pleasant

13 Jun 2026

Susan

Good location

Family

4/10

Poor

12 Jun 2026

Paul

Had a water view, shower in bath taps to turn shower on taps were at bottom near the bath outlet. A/C cold not warm it's winter now, 3cups 3 wine glasses 1 tea spoon no plates, bowls, knives or spoons. It is not a resort it's a run down motel it needs painting, carpets, the ceiling fans are rusty or need cleaning

Partner

6/10

Pleasant

08 Jun 2026

Lisa

Clean property but quite old. Hotel was great for a dinner.

Self

8/10

Excellent

30 May 2026

Craig

View

Self

8/10

Excellent

25 May 2026

Lesa

Nice clean room, ocean view,

10/10

Exceptional

24 May 2026

GARY

Okay

Business

8/10

Excellent

06 May 2026

Lorraine

Friendly staff .Great size and clean room with sea views and all amenities you could need.Great restaurant. Very comfortable stay.

Self

4/10

Poor

03 May 2026

Tom

Rooms were in poor condition, needs renovating badly or tear down start again. Fixtures were from the 80s, bed seemed past its used by date, the only saving grace was the location and restaurant / bar attached. Price was affordable and i guess thats reflected in the quality of the room.

Partner

10/10

Exceptional

01 May 2026

David

Mindful I`m an Ex-Maryboroughite having done all my schooling there & I`ve been keen on Hervey since my childhood when it`s population was less tan 2,000. As a change of venue we were experiencing the hotel accommodation for the 1st time & found we couldn`t improve it in any way. It`s a real pity that the locals & holidaymakers don`t use your lovely dining room for an excellent coffee outlet.
Being so close to the beach enabled my wife to go for both morning & late afternoon strolls beachside- very enjoyable.

We will be returning as we normally visit the Bay at least twice annually. Lovely, thanks.

Partner

10/10

Exceptional

27 Apr 2026

John

Yes ocean clearly visible

Self

8/10

Excellent

16 Apr 2026

Warren

Very Good

Partner

2/10

Poor

14 Apr 2026

Matt

This motel felt like a dorm or low security prison. Very old & tried, but surprisingly enough the bed was very comfortable. Lack of power plugs near the desk as well, which is inconvenient.

Stay at your own risk!

Business

6/10

Pleasant

13 Apr 2026

Lyn

View was fine

Family

6/10

Pleasant

20 Mar 2026

LACHLAN

Yes but no seats or furniture

6/10

Pleasant

03 Mar 2026

Dan

A tired older place. Cheap ok for a night. Musty carpets. Poor wifi. A 15 min walk to buses. Nice people. Restaurant was ok

Self

10/10

Exceptional

11 Feb 2026

Sandra

While I found the room ok and the staff very helpful and friendly I had a problem with the shower over a plunge bath. I have osteo in one leg and was afraid of falling without a non slip mat or a railing to hold onto. Thank you

8/10

Excellent

10 Feb 2026

peter

Room clean and well presented. Bathroom stocked good.
Hot water excessively hot and required caution when using.
Bath/shower had a high step in and out and needs an assistance handle on wall for safety.
Amenities meet all our needs. Staff on call as needed.

Leisure Partner

2/10

Poor

06 Feb 2026

rick

This motel would be the worst motel i have ever
stayed in , run down, dirty .
Hotels.com you might want to remove this motel from your web site or it will damage your reputation for offering clean motels .

Business Family

6/10

Pleasant

04 Feb 2026

Ian

Room was old and needs a new good refresh & bathroom

Business Self

2/10

Poor

10 May 2020

Verified traveler

Filthy, all cutlery in the grubby draw was FILTHY. Unwashed. The room smelt like mould. Never again

2/10

Poor

25 Mar 2020

L

Unit was old and disgusting.
Bed spreads need throwing out and place needs a paint and some money spent updating it a bit.
No microwave to heat food..
Place really needs demolishing its that run down.

Leisure Self

6/10

Pleasant

07 Feb 2020

Verified traveler

Very comfy for the price. Place was once no1 now a little run down but acceptable. Staff courteous and helpful. You have full hotel facilities here. Excellent views across the Bay. Close to the city centre. Yes will stay again.

Business_and_leisure Self

6/10

Pleasant

02 Jan 2020

Verified traveler

Room needs to be painted bed covers need to be thrown out

Friends_and_family Family

2/10

Poor

14 Dec 2019

Verified traveler

You had me booked in a Month after i wanted it and they would not accept that i had already paid and had to pay again so a refund would be nice

Friends_and_family Family

6/10

Pleasant

29 Nov 2019

Verified traveler

Place needs some work/ maintenance
Showing its age badly

Business

8/10

Excellent

04 Nov 2019

Verified traveler

had an excellent meal in onsite restaurant and happy hour in the bar was a bonus

Leisure Partner

6/10

Pleasant

15 Oct 2019

Verified traveler

Has what you need but definitely needs upgrading, woke with very sore back. Clean and tidy, staff lovely but more tlc needed

Leisure Partner

6/10

Pleasant

11 Oct 2019

Verified traveler

Management did their job efficiently. Nice, friendly people.

Leisure Partner

6/10

Pleasant

05 Oct 2019

Verified traveler

Old and outdated! Needs to be demolished and start again!

Business Self

10/10

Exceptional

02 Oct 2019

Verified traveler

Close to ocean, swimming pool, quiet, great bistro, very friendly staff who make you feel at home, very cheap rate. Thumbs up, happy,will stay again. Slept very well.

Leisure

8/10

Excellent

30 Sep 2019

Verified traveler

We loved the location of this hotel! 5minute walk to the Wetside Waterpark was a big draw card for my young daughter and I. We also loved shell collecting walks on the beach across the road - and it is a handy 10minute walk to the RSL which we went to a birthday party on the Saturday night. All of the staff we came into contact with were friendly and welcoming. The food is nice at the bistro next door and seems popular on the weekly special nights with the locals too. My daughter hasn’t stopped talking about how much fun she had on all the amazing playgrounds around the Bay and it was just so nice to be able to come back and relax in the afternoons at a clean and comfortable place - my daughter even braved a quick chilly dip in the hotel pool a couple of times. We will definitely be back to stay again and even our friends that live in the Bay whom we were visiting, said they now know where they’ll be recommending to people to stay also :)

Friends_and_family Family_with_children

6/10

Pleasant

29 Sep 2019

Verified traveler

Good price
Pillows were old and floppy - had to go and buy our own

Friends_and_family Family

10/10

Exceptional

20 Sep 2019

Verified traveler

Friendly and prompt service. Value for money. Will be using again.

Friends_and_family Family

6/10

Pleasant

04 Sep 2019

Maree

Glam camping

Great ocean views. Across the road from Water Park and Cafe that does a
Hot Breakfast.
OnSite Bistro with good Food for Lunch and Dinner

Family

4/10

Poor

01 Sep 2019

Jono

Very run down in need of a good makeover.
Very basic rooms cracks in the walls and paint peeling off.
Aircon was dirty and smelt like dead ants.

Friends_and_family Family

4/10

Poor

25 Aug 2019

Verified traveler

The bed was so uncomfortable and so were the pillows. There was a duvet on the bed but no blanket or doona (and it is winter) so it was cold. The rooms were very tired and quite dirty. I saw a staff member on check in and that was easy and quick and they have food and a pool, and the location is good.

Leisure Partner

8/10

Excellent

25 Aug 2019

Verified traveler

the only thing I can say is big didn't get quality Wi-Fi so we couldn't watch any movies which was a little bit sad they just need to get a booster on that Wi-Fi and it's perfect place great price what you get your price is great

Leisure Friends

8/10

Excellent

21 Aug 2019

Maria

I’d give it a miss next time

Management and staff were very friendly. Food was excellent. Room was clean but so old and needed a revamp. Rooms not serviced every day but if we wanted servicing like new towels or coffee and milk top up we would have to pay ridiculous prices.

Friends

10/10

Exceptional

09 Aug 2019

Verified traveler

Clean and comfy and necessities provided. Lovely bay views

Leisure

6/10

Pleasant

04 Aug 2019

Verified traveler

The pub is attached the hotel was 10 out of 10... the view was nice from out room. The location was fantastic.
Overall it was a good stay.
The hotel does need a a upgrade to a more modern look to make it feel more clean.
Would stay there again.

Friends_and_family Family_with_children

2/10

Poor

31 Jul 2019

P

No one was there for my wife and I to check in and no one would answer phone. Ended up sleeping on side of the road

Leisure Family

6/10

Pleasant

22 Jun 2019

Overnighter

It is a bit run down but priced accordingly. The building is tired.

Friends_and_family Family

10/10

Exceptional

13 Jun 2019

Verified traveler

The room was clean and spacious. Only problem was at first until the air conditioner started circulating was stuffy and could smell the cleaning products.
Perfect location to meet our needs, and we had a good pub meal at reasonable prices to finish our day.

Friends_and_family Partner

10/10

Exceptional

09 Jun 2019

Verified traveler

could of have a microwave in the room but apart from that all was good

Leisure Partner

8/10

Excellent

03 Jun 2019

Verified traveler

Rooms are a little old and outdated but still good for price

Family

8/10

Excellent

31 May 2019

Verified traveler

I didn't like the shower. I think it's dangerous to step over a bath into a shower and particularly dodgy when you have a serious bad back like I do because there us nothing to hold onto to step into the bath and you don't feel very secure doing that. Luckily I have an understanding husband who helps me in and out of these situations

Leisure Partner

4/10

Poor

12 May 2019

Verified traveler

Customer service is awesome, very tired facility great location

Leisure Partner

8/10

Excellent

05 May 2019

Verified traveler

Lovely view. Clean and comfortable. Older style resort

4/10

Poor

15 Apr 2019

Verified traveler

No one at reception when arriving .3 pm, Room stunk of mould. Shower wouldn’t work.Needs updating badly. Won’t be staying there again.

Friends_and_family Family

4/10

Poor

01 Apr 2019

Verified traveler

I have never been to a hotel that charges guests 7.00 for a roll of toilet paper.

Business

8/10

Excellent

31 Mar 2019

Verified traveler

We have stayed here on a number of times. Staff very friendly clean room all good. The building could do with some work carpet on steps poor trip hazzard door lock needed attention

Friends_and_family Partner

6/10

Pleasant

25 Feb 2019

Verified traveler

Great location. Easy access to the esplanade and city

Leisure Partner

4/10

Poor

04 Feb 2019

Verified traveler

The hotel is old and needs a lot of up keep. Bed was supposed to be a queen but it was a double. Beds as we could not sleep together were not comfortable and you could here the other the other people and TV’s in the other rooms. Would not recommend this hotel at all.

6/10

Pleasant

01 Feb 2019

Verified traveler

Value for money for an overnight stay. Great location with nice beach views and easy access to cafes on the esplanade

4/10

Poor

20 Jan 2019

Disappointed

Bed was the worst ever encountered. Water noise from other rooms was disturbing. Toilet didn't flush properly. Wifi meant to be available but not usable. First time I've seen notices warning of additional charges if we used the extra bed in the room. Pool was passable. In summary, very over-priced for age and quality of amenities.

2/10

Poor

18 Jan 2019

Verified traveler

Location was perfect for us.
The room was very old but clean and tidy with very few facilities. The noise factor from next door toilets and shower was extreme along with the air conditioner noise.
Would be good if the street number (249) could be shown out front as there is a different name on the motel etc.

6/10

Pleasant

17 Jan 2019

Jack

Very tired and outdated. We were only given 3 pillows for our stay. When we requested an extra pillow, we were told we couldn’t have any more. Bed looked as if it would be close to ten years old, very worn and with a torn base. Hair was clogging up the bathroom basin. Not a pleasant stay. Shower head sprayed everywhere but into the bath.

4/10

Poor

06 Jan 2019

Verified traveler

Close to beach
Sadly needs a lot of work and up grade
Pricing reasonable.
Rooms clean
Beds reasonable
Motel works on a shoe string budget

8/10

Excellent

29 Dec 2018

Verified traveler

Hotel a bit run down, but location excellent. Ok for two nights.

8/10

Excellent

25 Dec 2018

Verified traveler

Hotel is in need of a facelift but didn’t worry us, it was clean and comfortable and for the price we were very happy.

2/10

Poor

19 Dec 2018

G

I booked this Hotel as a stop over during a 10 hr drive. As a female travelling alone, I felt unsafe to stay and opted to leave and finish my drive that night instead. The man at reception mentioned something about the doors not locking automatically and gave me directions about how to lock it by pressing the button. However the button would not click in when I tried it. Trying the door from the outside, it did appear to lock automatically so I was confused by his statement and directions about how to lock it and in the end I didn't feel I could be positive I had locked it properly. The room opened out directly into a carpark where various older male pub patrons saw me come and go and would ask me about where I was going when I would leave the room. The door also only had the one (questionable) lock, no chain latch and no peephole so if anyone did knock I'd have felt quite unsafe to answer as I would have had to fully open the door to see who it was. I didnt even ask for a refund I just made the decision to leave as I knew I wouldn't be able to sleep anyway. All in all I would say this hotel was adequate if you are staying with others but if you are alone and security and privacy is a concern I would not recommend it as I felt quite uneasy.

8/10

Excellent

29 Oct 2018

June

Nice clean hotel close to the beach. Cheap meals available at the bar and bistro. Shops clise by.

8/10

Excellent

01 Oct 2018

Richard

Low cost great place great value

Amazing trip hotel ok the staff are brilliant

Friends

6/10

Pleasant

30 Sep 2018

Sharon

Great Position But In Need of Revamp

Motel is old and outdated. A major revamp and renovation would be wonderful, given the superb location. Beds are terrible. Service was excellent. Staff were friendly and helpful. Bistro served tasty food at a very reasonable price. We would stay again largely due to the price.

Partner

6/10

Pleasant

22 Sep 2018

Verified traveler

Hotel getting tired. Needs a tidy up to bring it up to a good standard

2/10

Poor

11 Sep 2018

Carmel

Mirror dirty, no grabrails in shower bath, shower curtain very grubby. Only nimimum og tea and coffer. Hiwever the bed was ckean and comfortable. Whole facility needs to be overhauled. Sign on single bed saying If you haven't paid for this bed extra charges . Mu husband has a sleep machine and this requires one of us to use separate beds.

6/10

Pleasant

28 Aug 2018

Verified traveler

Onwayhome

Hotel needs a refurb but was still clean and comfortable. Enjoyed the view. Still value for money though.

8/10

Excellent

10 Aug 2018

Di

A quick stay

We had dinner in the bistro. Kylie was very friendly and the meal was cooked to perfection and was good value for money
Easy to find and a good place to stay if you only have a few days in Hervey Bay

4/10

Poor

03 Aug 2018

Verified traveler

Nice and close to beach but needs a reno

Nice and close to beach, but carpet on stairs, hallway and in room was v v old and uncomfortable. New carpet, or tiled/wooden floors would completely change the experience

6/10

Pleasant

22 Jul 2018

Verified traveler

Bed really needs changing soft as.
Air-con would not run in heat mode.

Please note:
I am a croporate travaller and give positive feedback and give negivate as required.
My stay overall wasn't that great.

4/10

Poor

07 Jun 2018

Park

Motell upgrade

Sorry but this motel needs a serious upgrade and whilst the room was clean the bathroom is old and tired, carpet on the external stairs has holes in it. I have stayed here several times over the last ten years but now it badly needs upgrading.

6/10

Pleasant

06 May 2018

Verified traveler

value for money

Value for money at the price.
Conveniently located for us opposite the caravan park where our friends were staying and walking distance to the shopping areas and RSL Club.
Hotel meals were very good and reasonably priced.
Wi-Fi access did not extend to our room / was available in building foyer.

4/10

Poor

06 May 2018

Verified traveler

Reception was closed all the time, the room was outdated and needs at least a good paint. Very old aircon which had no remote control and didn’t cool the room. Fan was noisy. Glasses were very dirty. Outside chairs wer ver old plastic pool chairs. Bed was very uncomfortable. Bathroom was very small.

6/10

Pleasant

25 Apr 2018

Verified traveler

You pay for what you get, swimming pool needs a good clean and room could be decorated a little better. We were there for 2 nights and the tea & coffee weren't refilled and if we wanted the room cleaned it was an extra charge. The view from the window was terrific looking out at the ocean and the beach was very close by.

2/10

Poor

23 Apr 2018

Verified traveler

Need a lot of work

Let’s start with tv and all stations did not work, 70 year old carpet that made the room stink of 70 years of weare and tare not a happy or enjoyable representation of any hospitality customer service. Shower head that was so built up with grime and calcium it only had a steam of water on the outer holes of showe head. Meals and food where well value for price.

6/10

Pleasant

22 Apr 2018

Verified traveler

The whole place could do with a coat of paint, it's ok, not great. Clean and comfortable

8/10

Excellent

11 Feb 2018

Kat

Convenient

Great stay for price. Clean, comfortable, with friendly staff. Pool, bar, beach. Ticked all our boxes

6/10

Pleasant

03 Feb 2018

David

A bit dated

It was ok the whole place is in dire need of maintenance it was clean good view good parking

6/10

Pleasant

28 Jan 2018

Verified traveler

Close to the beach and water park for children. Walking distance to the shops. Having the restaurant there was excellent. The pool was clean and inviting.

10/10

Exceptional

24 Jan 2018

james

Movie visit

Stayed for one night so we could go to the movies the following day in Hervey Bay and found the room good meals excellent and staff brilliant

Partner

2/10

Poor

08 Jan 2018

Coco

Position is the only thing going for this hotel

We were very disappointed with our experience here. The whole place needs a massive reno from reception through to rooms including bed linen. The bed was dippy, the carpet was thread bare in places. The old air conditioner struggled through the hot night due to gaps around the doors and the ceiling fan sounded like a helicopter hovering over our bed all night. The ceiling out near the ancient old lift was water damaged with large patches of mould everywhere.
I could go on but what's the point........ we arrived on a Sunday with very early check out on Monday so there were no staff around to discuss our massive disappointments with.

8/10

Excellent

08 Jan 2018

Verified traveler

Good location, had a room with a nice view. Easy to access. Value for money.

8/10

Excellent

04 Jan 2018

Katrina

Just a bit old but very clean. Good staff and convenient.

8/10

Excellent

25 Dec 2017

karen

Close to all shopping and water park beach walks

Nice stay close to my needs for overnight rooms were clean , the staff were helpful
Handy location , was value for money

8/10

Excellent

08 Dec 2017

helen

Close to everything

The tv channels didn’t work very well, I had trouble with the shower, but overall it was good for our needs

4/10

Poor

07 Dec 2017

Kerryn

Not worth it

Got greeted with a closed office desk with a sign to pick up a phone, it rang told them my name response was I will be there when I can. Rooms really need to be upgraded especially the bathroom. If you don't watch where the tap to switch from shower over to bath is you can burn yourself not good.