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Emeraldene Inn & Eco-Lodge

Fraser Coast - QLD · Australia

166 Urraween RoadView location

9.2/10Excellent290 Reviews
Cleanliness9.4/109.4
Service9.4/109.4
Comfort9.0/109.0
Condition8.8/108.8
Location8.2/108.2
Neighborhood8.2/108.2
Value9.2/109.2
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Emeraldene Inn & Eco-Lodge

Winner Queensland Tourism Awards 2013. Finalist Australian Tourism Awards 2013. Named 4th Best Bargain Hotel in Australia - TripAdvisor Traveller's Choice 2018.

The Emeraldene Inn & Eco-Lodge is located in the peaceful Pialba region of Hervey Bay and offers impeccably presented accommodations hidden within 2 acres of natural rainforest and landscaped gardens.

This modern and eco-friendly boutique resort presents 14 oversized and self-contained ground floor rooms all with balconies overlooking the lush gardens. Pristine in condition, the Emeraldene Inn is family owned and operated, and is renowned for providing true Australian hospitality with friendly, personalised service and reliable local advice.

Facilities include a huge 12m pool set amongst the trees, a guest BBQ and entertaining area, guest laundry, wireless internet and extra parking for boats and trailers.

Read more about this hotelShow less

A comprehensive tour booking and information desk is available and can ticket all tours including Fraser Island, Lady Elliot Island and Whale Watching tours (seasonal) with complimentary transfers.

Guests may leave vehicles and excess belongings securely (for no extra charge) if away overnight on tours to Fraser or Lady Elliot Islands.

The Emeraldene Inn is close to all attractions in Hervey Bay, yet far enough away from the busy Esplanade to feel like your own island oasis, making it the perfect base to relax and explore the magnificent Fraser Coast.

With a stay at Emeraldene Inn & Eco-Lodge in Hervey Bay (Urraween), you'll be within a 5-minute drive of Hervey Bay Golf and Country Club and Stockland Hervey Bay Shopping Centre.

This motel is 2.6 mi (4.1 km) from Esplanade and 3.1 mi (5.1 km) from Hervey Bay Historical Village Museum. Make yourself at home in one of the 14 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private furnished balconies.

40-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 1:00 PM
Check-in until 8:00 PM
Check-out until 10:00 AM

Hotel policies

No elevators Parking height restrictions apply Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: AUD 100 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Optional fees
    • Crib (infant bed) fee: AUD 20 per day
    • Rollaway bed fee: AUD 20.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Hervey Bay Hospital 0.2 km / 0.1 mi
Hervey Bay Surgical Hospital 2.9 km / 1.8 mi
Hervey Bay Golf and Country Club 3.1 km / 1.9 mi
Stockland Hervey Bay Shopping Centre 3.3 km / 2 mi
Fraser Coast Cultural Centre 3.4 km / 2.1 mi
The Big Whale 3.6 km / 2.2 mi
Esplanade 4 km / 2.5 mi
WetSide Water Education Park 4.3 km / 2.7 mi
Hervey Bay Historical Village Museum 5.1 km / 3.1 mi
Gables Point Beach 5.2 km / 3.2 mi
Duggan Conservation Park 5.3 km / 3.3 mi
Torquay Beach 7.3 km / 4.5 mi
Point Vernon Beach 7.5 km / 4.7 mi
Shelly Beach 9 km / 5.6 mi
Urangan Central Shopping Centre 9 km / 5.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2000
  • Year of most recent renovation: 2017
  • Total number of rooms: 14
  • Number of floors (main building): 1
  • Twin rooms: 5
  • Double rooms: 7
  • Accessible rooms: 2
  • lodge
  • American Express
  • MasterCard
  • Visa
  • City centre
Show 46 more facilities & services
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Local and international calls
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Bicycle hire serviceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Garden
  • Luggage room
  • Toaster: 1
  • Clothes dryer: 1
  • BBQ facilities: 1
  • Private pool: 1
  • Library
  • Electric kettle: 1
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • FaxExtra charge
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Continental breakfast
  • Snacks
  • Non-smoking establishmentExtra charge
  • Horse ridingExtra charge
  • Golf practice facilityExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE SUPERIORSUITE • SUPERIORSUI.SU-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Emeraldene Inn & Eco-Lodge

    SUITE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Emeraldene Inn & Eco-Lodge

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Emeraldene Inn & Eco-Lodge

    APARTMENT QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Emeraldene Inn & Eco-Lodge

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Emeraldene Inn & Eco-Lodge

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXE TWO BEDSTRIPLE • DELUXE TWO BEDSTPL.2B-DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Emeraldene Inn & Eco-Lodge

    TRIPLE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Emeraldene Inn & Eco-Lodge

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO PREMIUMSTUDIO • PREMIUMSTU.PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Emeraldene Inn & Eco-Lodge

    STUDIO PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Emeraldene Inn & Eco-Lodge

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Emeraldene Inn & Eco-Lodge

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Emeraldene Inn & Eco-Lodge

9.2
Excellent
290 Reviews
Cleanliness
9.4 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
8.2 /10
Neighborhood
8.2 /10
Value
9.2 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
13 Jul 2026
Brett
Everything good.
Self
10/10
Exceptional
06 Jul 2026
Ilsa
Lovely peaceful garden surrounds. We enjoyed a great stay, with easy parking and really good set up of four person unit.
Family_with_children
8/10
Excellent
27 Jun 2026
Fiona
Very happy with our stay and will definitely stay again! We had our fur babies with us and they both gave two dog thumbs up!
Pet
8/10
Excellent
11 Jun 2026
Bjorn
Good value. Good size room. Pet friendly.
The location is a bit removed from things but that’s clear from the booking info and reflected in the price.
A slightly older property but nice tropical gardens and well run check in etc.
Partner
6/10
Pleasant
08 Jun 2026
Barnabas
Several minor issues add up to a 3 star experience: Difficult to sleep mainly due to appliance noise and light pollution. The TV stand by light, and smoke detector are very bright and shine directly into my eyes above the bed. Refrigerator motor is noisy so switch off TV and fridge at the power points until I left.
Despite being cold outside, it was too warm in the room. Can’t open the door without traffic noise so turned down air conditioner, which woke me with intermittent opening and closing noises but didn’t seem to cool down the room. Switched it off to stop the noise but can’t turn off the white standby light.
Whatever scent is being sprayed gave me asthma.
Shower head mounted at shoulder height for a tall guy. Water went cold within a few minutes when I tried at night and in the morning. Cloth shower curtain sucks into the shower area.
Kettle is stored unplugged instead of just switched off. Milk difficult to pour.
Car park was cramped up against a bush and adjacent car, making it difficult to open door.
Subjective, but mattress is a bit too firm for a side sleeper.
Wish there were tie up points for dogs since they are not allowed on furniture.
Would stay again due to good location, pet friendly, and fairly quiet.
Pet
8/10
Excellent
05 Jun 2026
Barbara
It was like a very quiet little retreat away from everything once you were there., and very close to where I needed to be. The rooms were very clean and presentable, parking convenient right at your door. The staff that I met very polite. helpful and courteous.
Family
10/10
Exceptional
07 Apr 2026
Belinda
Bobby was amazing!
10/10
Exceptional
02 Apr 2026
ken
Marvellous. Pet friendly for sure and comfortable accommodation. Easy right outside the door parking. Able to do clothes washing for such a reasonable cost. And such an exclusive situation and privacy. Thank you.
Partner
10/10
Exceptional
27 Jan 2026
Deanne
Clean and spacious room, the non contact check in and check out process.
Leisure Partner
10/10
Exceptional
05 Jan 2026
Shauna
Great staff, nice quick stay!
Leisure Family
10/10
Exceptional
26 Dec 2025
marissa
I loved it pet friedly we felt at home it was lovely and quite had the best sleep
Leisure Pet
8/10
Excellent
10 Nov 2025
Barnabas
A few minor issues such as the bedside lamp on my preferred side not working, need to slam front door to shut and lock, ice cream melted in the freezer, stiff and noisy bathroom sliding door (which may disturb multiple guests sleeping in the room) and the bright smoke detector lights up the whole room which affected my sleep.
Wish there were two lanes to safely drive in and out. Awkward to park in bay 1 with my poor turning circle. Dogs were disappointed not to be allowed on the couch or bed but otherwise had an enjoyable stay. Nice and quiet in the room with the bathroom door closed, and would visit again to try the pool and explore the nearby rail trail during the day.
Leisure Pet
6/10
Pleasant
06 Nov 2025
Kym
Waited over an hour for check in, sign on the door and no response on phone provided. Room was ok, bed not that comfy. Great was pet friendly & budget friendly
Leisure Pet
10/10
Exceptional
26 Oct 2025
Neville
We have stayed here before and were blown away when advised we could get into our room early which was great
Leisure Partner
8/10
Excellent
14 Oct 2025
Clifford
Nice amenities and clean room.
Partner
10/10
Exceptional
07 Oct 2025
CHENQI
The front desk lady is very nice and kindly asked me weather the storm have delayed our arrival. The apartment is super spacious and all the amenities are available. Regarding the location of this ecolodge you definitely need a vehicle for moving around the town. There’s a big picture of a turtle on the wall hanging above the bed and I can not be very sure each and every guest is comfortable with it.
Leisure Family
10/10
Exceptional
20 Aug 2025
Lana
Clean, comfortable, affordable accommodation. Hosts were excellent and I would happily stay again.
Leisure Family_with_children
10/10
Exceptional
10 Aug 2025
William
Great little place, quiet and clean.
8/10
Excellent
28 Jul 2025
Katrina
A surprise so close but no one would know its there from busy road
Leisure Friends
8/10
Excellent
15 Jul 2025
Paul
Very nice gardens, reasonable room and dog friendly.
Business Pet
8/10
Excellent
24 Jun 2025
Neville
It is very handy place to stay on the way north from Brisb ane
Leisure Partner
10/10
Exceptional
04 May 2025
kerri-ann

accessible room was good

accessible room was big enough for 3 of us to stay there. Roll in shower was a good size too. Hotel was great location. Would stay here again
Friends_and_family Family
8/10
Excellent
22 Apr 2025
Shauna
close to hospital which was purpose of the visit to HB
Self
10/10
Exceptional
22 Sep 2024
JIANTAO
Clean and neat , friendly staff , a pleasant night
Leisure Partner
8/10
Excellent
24 Aug 2024
Glen
All good
10/10
Exceptional
13 Aug 2024
Michael
Staff went above and beyond to help, room and grounds perfect. Will be staying again
Business_and_leisure Partner
6/10
Pleasant
03 Aug 2024
Anirban
The place should have smart TV
Leisure Partner
8/10
Excellent
24 Jul 2024
Helen
I booked an accessible room at this property, which was an excellent choice for an older person with mobility issues. The room was comfortable, although I found the lounge too low and the desk chair rather flimsy.
There is a good fridge, a microwave and a kitchen sink.
Leisure Self
10/10
Exceptional
03 Jul 2024
Sherona
Clean bedroom and bathroom. Nice touch with some bottled water in fridge and milk for tea and coffee.
Business
6/10
Pleasant
30 Jun 2024
Peter
Good for the price.
10/10
Exceptional
07 Jun 2024
Adrian
This is on e of the few places to let you bring your dogs.
Motel type accomodation clean and quiet with new owners.
Walking path behind the premises to talk your dogs for a walk.
Little bit out of town but was perfect for what we wanted.
Would definitely recommend.
Business_and_leisure Family_with_children
10/10
Exceptional
12 Apr 2024
Melissa
Amazing staff very accommodating. Beautiful surrounds.
Family
8/10
Excellent
04 Apr 2024
Lizbeth
Nice and quiet.
Beds were average.
TV was poor
Bathroom was okay. Nice and spacious.
8/10
Excellent
01 Mar 2024
Lynda
Enjoyed the nature atmosphere versus cement. Rooms are a generous space with adequate kitchen amenities.
Owners are walking the talk in regards to our environment
Leisure Friends
8/10
Excellent
21 Oct 2023
Lynne
Very quiet for being on a main road
Leisure
10/10
Exceptional
19 Oct 2023
Catherine

Great

Our second visit to Emeraldine Inn and it did not disappoint even though there are new owners. Clean, quiet and comfortable accommodation, slightly out of town but just a short drive to shops and the beach.
Partner
8/10
Excellent
23 Sep 2023
Colleen
Our room was the cleanest hotel room I think I have ever stayed in. Decor is a little dated, but our family room had everything we needed and was very comfortable. I would be happy to stay there again in the future.
Leisure Family
8/10
Excellent
15 Sep 2023
jason
close central location, too either go north, northern beaches or back down too cbd, and fraser connections.
overall pleasant stay... friendly family (staff) to attend to needs.
Leisure
6/10
Pleasant
09 Sep 2023
Gordon
Very difficult in accessing and exiting the property.the whole area requires a major clean up for presentation.
8/10
Excellent
19 Aug 2023
Debbie
Loved the bush setting, so beautiful and clean. Perfect location for my needs on that side of town.
Leisure Friends
10/10
Exceptional
15 Aug 2023
Deborah
Very helpful and friendly people. Loved the place.
Leisure Family
10/10
Exceptional
10 Jul 2023
Jason
Great accommodation for a great price. Super friendly owners. Will stay again.
Leisure Self
10/10
Exceptional
17 Jun 2023
Leonard
Spacious, quiet, friendly staff and good facilities Recommended.
Business_and_leisure Family
2/10
Poor
30 Jan 2023
Corey
Couldn't check in coz I was late and then I couldn't contact the office and didn't get to stay at tha place so had to sleep in the car
8/10
Excellent
30 Oct 2022
heather
Athough the property is in town there was no traffic noise.
Leisure Partner
10/10
Exceptional
12 Aug 2022
William G
Hard bed
Leisure Partner
10/10
Exceptional
17 Jul 2022
BOB
the unit and surrounds
Business_and_leisure Partner
8/10
Excellent
19 Jun 2022
Marcia
Only negative was that if I had not rung before time to book in the office would have been closed as owner went out. Would not have known what to do or how long to wait for her return.
Leisure Partner
10/10
Exceptional
12 May 2022
William Frederick
The Lodge was convenient to the hospital and doctors. The accommodation was very quiet and comfortable and the staff was friendly and helpful.
Business Partner
10/10
Exceptional
09 May 2022
Ash
Friendly and welcoming lady checked us in. Perfectly clean and comfortable solid brick walled room. Was the perfect place for us to stop over and unwind after driving many hours. Great vakue for money and eco friendly. Would recommend and stay again.
Leisure Family
10/10
Exceptional
10 Apr 2022
Natalie
I loved the rainforest feel so close to town. The room was perfect size and had all the amenities i needed. Very quiet, spacious and comfortable
Leisure
8/10
Excellent
12 Mar 2022
Nicole
The unit was spacious, clean & had 1 queen 1 single. M/Wave,sml fridge, coffee machine, kettle,toaster etc. there was a shared balcony out the front of the 4 adjoining units, with seating. Pleasant surroundings, very close to hospitals& medical & shopping. Great spot for all. Swimming pool & BBQ area too!
Business_and_leisure
10/10
Exceptional
12 Feb 2022
Samantha
So peaceful. No noise from other guests just the sound of the birds and the wind in the trees. The room is very clean and comfortable. Spent the afternoon enjoying the pool and the surrounding bush. Definitely a highlight and perfect for some time away.
Leisure Family_with_children
8/10
Excellent
07 Jan 2022
Sisze
Great owners, communicated well, very helpful. Comfortable place. A shame we only stayed the night. Spacious and had everything we needed. 😊
Leisure Family
10/10
Exceptional
03 Jan 2022
Paul
Absolutely beautiful spot to stay. Owners are wonderful and very accommodating to your needs. Definitely stay there again.
Leisure Partner
8/10
Excellent
26 Nov 2021
Wendy
Was quiet, clean and comfortable
Business Self
10/10
Exceptional
21 Sep 2021
Michael
Very nice owner,well maintained and clean ,roomy and very quiet
Business Partner
10/10
Exceptional
13 Apr 2021
Chelsea

Pleasantly surprised!

We needed an overnight stay at the last minute and Emeraldene Inn & Eco-Lodge had a room available at a reasonable cost - we were pleasantly surprised! Friendly service, clean and quiet. It's not really near anything so that detracts from it a bit - literally no cafes or restaurants in walking distance. Overall a pleasant stay!
Partner
2/10
Poor
09 Apr 2021
Katy

They charged us extra on site

I forgot to add our one year old to the booking. However the room I booked was for three person and we were two adults plus our little one. So shouldn’t be any issue since we had paid a room for three. But the lady charged us an extra $20 and said we are not allowed to use the extra bed if we don’t pay the fee!!!!
It was the first time I heard such things. From my experience when you book a room that is dedicated to certain number of people you are actually paying for those number of people. It doesn’t mean that they charge you less if you are fewer.
She was acting like she had caught our hands while we were trying to sneak in. Very disappointed and unhappy about our experience.
Friends_and_family Family
10/10
Exceptional
03 Apr 2021
Verified traveler
beautiful flora
Leisure Family
10/10
Exceptional
12 Jan 2021
Peter
Excellent tropical rainforest setting. A very pleasant stay.
Leisure Family
10/10
Exceptional
24 Nov 2020
Verified traveler
Our stay was overall good. The hotel owner/manager was very accomodating and kind in providing assistance when we had trouble finding the transport going back to brisbane airport.
Partner
10/10
Exceptional
16 Oct 2020
Jules
We loved our overnight stay in this beautiful secluded and relaxed setting. It was clean and tidy with everything needed for an overnight stay.
Leisure Family
8/10
Excellent
05 Oct 2020
Kax
Quite and well located. Out of the main touristy area but only a short drive to shops and beaches.
Leisure Partner
8/10
Excellent
22 Aug 2020
Verified traveler
Location was good. Unit had enough space and everything we needed for the one night we stayed. For longer stays it will be nice if it can have a burner and pans to at least be able to make breakfast. Was lovely to hear the birds singing early in the morning.
Leisure Partner
10/10
Exceptional
10 May 2020
Verified traveler
Awesome friendly and clean room and service will stay again
Business Family
10/10
Exceptional
12 Mar 2020
Verified traveler
Great place for short stay. Clean and easy access. Very friendly host
Leisure Partner
10/10
Exceptional
19 Feb 2020
Verified traveler
We were three ladies only here for an overnight stay and found the motel very comfortable beds VERY comfortable very clean breakfast choices excellent overall very happy and would stay here again
Friends_and_family Friends
10/10
Exceptional
13 Feb 2020
Verified traveler
Its location is outstanding. Its a nice cozy place.
Business Self
10/10
Exceptional
07 Jan 2020
Verified traveler
The place is very nice, the reception was excellent with me and I was very comfortable. I highly recommend this place.
Leisure Family
10/10
Exceptional
03 Jan 2020
Verified traveler
It was a lovely stay. A very clean room and a comfortable time in Hervey Bay. Very competitive price too.
Friends_and_family Family_with_children
10/10
Exceptional
18 Nov 2019
Verified traveler
Excellent clean modern units with all of the facilities you could ever need.
Nice helpful staff
Leisure Family
10/10
Exceptional
22 Sep 2019
Verified traveler
Lovely motel!!! Clean and quiet in a beautiful little rain forest setting.
Family
10/10
Exceptional
08 Sep 2019
Verified traveler
Rooms were clean & spacious. It was private & quite. Close to shopping centre. Beds were comfortable. Staff were friendly.
Business_and_leisure Family
6/10
Pleasant
12 Aug 2019
Verified traveler
The problem was our booking was unfortunately not valid as the Friday night was booked out. So your very efficient staff booked us into Comfort Inn in Pialba. So pleased she acted wisely as that motel was very good for us.
We can't comment on any of your facilities as we didn't stay there.
Friends_and_family Partner
8/10
Excellent
13 Apr 2019
Verified traveler
Beautiful setting, close to everything. Friendly staff
Friends_and_family Partner
8/10
Excellent
10 Mar 2019
Roger
The service was excellent, room was very nice, the air con could be updated with a split system which would be quieter.
Partner
8/10
Excellent
07 Feb 2019
Verified traveler
QUIET LOCATION. SHORT DRIVE TO REST/SUPER MKTS/SHOPPING CENTRE/HOSP
10/10
Exceptional
26 Jan 2019
Kerrie

Fabulous

Friendly staff and excellent service.
8/10
Excellent
26 Jan 2019
Verified traveler
Very quiet and a great bush setting. Last time I stayed there was a Coffee Machine, not so this time. Our room was basic for overnight stay, all we required, very clean and we will stay again. Only problem is I am allergic to margarine but butter was not available. Toast without butter is not a good thing!!!
10/10
Exceptional
11 Jan 2019
Verified traveler
Beautiful, lush setting for a relaxing break. We take our bikes and there are so many bicycle tracks around that easily take you straight into town or down to the water front and back. There is a wonderful walking track that goes up behind the lodge that use to be the old train line. It's a lovely walk in the evening. The room is lovely and comfortable, great shower pressure and a kitchenette full of all of the things that you would need. Rob and his staff are awesome. We will always stay here, it's our favourite getaway.
10/10
Exceptional
02 Jan 2019
Verified traveler
Lovely place to stay. Clean and tidy. Limited wifi.
10/10
Exceptional
20 Dec 2018
Verified traveler
Perfect sized room and very clean. Quiet area, 10 mins to the bay.
10/10
Exceptional
20 Oct 2018
Diane

TROPICAL GARDEN & BIRD CALLS

The tropical garden at Emeraldine was wonderful. Our unit's balcony was overhung by tropical plants. Our unit was large and comfortable. They knew we were doing a day trip to Fraser Island and provided a towel for us. It is a little out of town but that made it lovely and quiet except for bird calls.
Partner
10/10
Exceptional
18 Oct 2018
Lisa
Nice little rain-forest oasis outside but close to the beaches of Hervey Bay! Rooms are a bit simple but comfortable and the staff are amazingly helpful, booking us a trip and printing out an email I needed. We‘d book it again anytime!
10/10
Exceptional
13 Oct 2018
Chriss
Great Staff lovely very clean & well appointed room. They have done the little things well. Excellent firm bed.
10/10
Exceptional
06 Oct 2018
Kevin

Great overnight stay

We arrived late (around 8PM) having booked a couple of rooms. The manager was very nice to show us to the units. Both units were great, very clean and comfortable. The shower was spotless with good water pressure. It is a shame that we've planned to stay only overnight -- we would definitely stay again if we travel this way again, and next time we'd spend a few more nights!
Family
10/10
Exceptional
24 Sep 2018
Mike
I really enjoyed our stay!! Great facilities, comfortable and very well priced!!
10/10
Exceptional
27 Aug 2018
Denise

Perfect

Extremely comfortable spotlessly clean great comfy bed efficient staff
6/10
Pleasant
13 Aug 2018
Christine
to far away from beach, wasn't given internet password on checkin so lost 1/2 day and a night when we got internet was slow.
10/10
Exceptional
31 Jul 2018
Kenneth

Pleasant place to stsy - quiet too.

Quite good except for wifi initial connection. But once conndcted the wifi was great.
Partner
8/10
Excellent
25 Jun 2018
Verified traveler

Clean and very competitively priced

Clean. Each motel type apartment has each own parking bay. Equipped, although a bit dated. biggest drawback is the high placed TV (on top of cupboards) making watching a DVD a strain on the neck. Close enough to the hospitals to make for a good stay if visiting someone. Not really close to shops, so a car is needed. Also quite far from the beach. Value for money? Certainly. Lovely pool would be good in summer. Not much space for anything else on site. Apartments 10-12 are quite close to a busy road.
10/10
Exceptional
03 Apr 2018
rebecca
My family all enjoyed our stay over the Easter period. It was very clean, neat and staff were extremely friendly and helpful.
10/10
Exceptional
07 Feb 2018
Alana
This was the perfect place to stay for our needs. We needed somewhere close to the hospital and close to shops. It was quiet and peaceful, couldn't hear any traffic noise at all. Lina looked after us very well, she was very friendly and most caring. The pool was clean and extremely refreshing after a hot and stressful day.
8/10
Excellent
28 Jan 2018
Barrie

Hervey Bay experience

Great accommodation - very friendly staff who were very willing to assist wherever they could. would definitely recommend staying here
10/10
Exceptional
20 Nov 2017
Joanne

Fantastic stay at Emeraldene

Well located. Friendly staff. Room clean & tidy. Everything you need.
Would definitely stay here again next time I’m in the vicinity
Family
10/10
Exceptional
02 Oct 2017
Donna

What an awesome hidden gem

Beautiful environment and a very relaxing stay. So close to the main road but very very little traffic noise. Everything that you need is in your room at no extra cost. would stay there again
10/10
Exceptional
27 Aug 2017
Brett

Beautiful setting

Great property, quite, clean, roomy. A bit out of the way and you need to drive every where.
6/10
Pleasant
23 Aug 2017
Verified traveler

Clean basic and quiet

We were taking a day excursion to Frazier island and needed a place to stay. The Inn is very basic, and there is nothing nearby so location is not great. The beds were clean but worn, plenty of storage for personal items and one communal washer and drier, located outdoors (if you have issue with large spiders, lizards etc, the laundry will not be your fav thing. The kitchenette came in handy because there is no food available nearby ( 15 - 20 minute drive on very dark roads into town) . The bathroom is very basic but clean. A/C worked. For what we needed the hotel served the purpose... would not stay there if not traveling to Frazier though because of the isolation and lack of walkable amenities.
10/10
Exceptional
08 Jul 2017
Rachael

Clean and comfortable

We had a comfortable stay at Emeraldene in a family room. Lena in the office was very friendly and made us feel welcome. Our room was cleaned daily- thank you!

Location & surroundings

Emeraldene Inn & Eco-Lodge
166 Urraween Road, Hervey Bay, Australia

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Emeraldene Inn & Eco-Lodge

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