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Quarterdecks Retreat

Fraser Coast - QLD · Australia

(Hervey Bay)80 Moolyyir StreetView location

9.2/10Excellent344 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.2/109.2
Condition9.0/109.0
Location9.0/109.0
Neighborhood8.2/108.2
Value8.6/108.6
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quarterdecks Retreat

Designed with luxurious furnishings, the 4.5 Star Best Western Plus Quarterdecks Retreat is located within the Boat Harbour precinct of Hervey Bay and close to all the attractions and activities of the Sunshine Coast, including the gorgeous Fraser Island.

Contemporary and comfortable, the hotel has been designed with luxury appointments and the highest quality of service.

Light and spacious villas set this five-acre oasis apart and is highly valued by those who want privacy away from the busy tourist strip but in close proximity to the marina, shops, clubs, cafes and restaurants as well as the adventure of the Fraser Coast.

The retreat is of contemporary design with a distinct touch of luxury. Guests may choose from spacious one, two-or-three-bedroom villas with private courtyards, security garages, full kitchen & laundry facilities.

Read more about this hotelShow less

Comfort, luxury and service are of paramount importance with bathrobes, feather filled pillows, quality king size beds and designer kitchens and countless little details will have you coming back time after time. All our villas offer free Wi-Fi for our guests.

Light, refreshing and lacking for nothing, the villas at Best Western Plus Quarterdecks Retreat reflect the easy elegance and refined luxury of the Harbour Retreat. Our 5 Star villas all offer large kitchen, lounge, private courtyard and a lockup garage.

Whichever room best suits your stay, guests will enjoy in-room movies, DVD player and an extensive DVD library, high-speed Internet access, mini-bar, bathrobe and air-conditioning.

Offering services and facilities for all, including swimming pool, spa and sauna onsite. Whether you are coming to relax and unwind with your family or escaping on a romantic getaway, our staff on hand will help to arrange your Hervey Bay adventures.

For superior accommodation on the Sunshine Coast, make your reservation at Best Western Plus Quarterdecks Retreat.

Please note: Photo ID is required at time of check-in.

In the heart of Hervey Bay, Quarterdecks Retreat is within a 5-minute drive of Hervey Bay Botanic Garden and Reefworld Aquarium. This family-friendly villa is 1 mi (1.7 km) from Esplanade and 1.1 mi (1.8 km) from Great Sandy Straits Marina.

Make yourself at home in one of the 18 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private furnished balconies or patios. 32-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.

Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Featured amenities include express check-in, express check-out, and laundry facilities. Free self parking is available onsite.

Popular amenities

Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Childcare

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No elevators Parking height restrictions apply By ocean Professional property host/manager Quality Tourism Framework Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • Contactless check-out is available.
  • Special Instructions
    The front desk is open daily from 8:30 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Pet deposit: AUD 300.00 per stay
    • Pet fee: AUD 50 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees
    • Crib (infant bed) fee: AUD 30 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Great Sandy Strait 0.2 km / 0.2 mi
Urangan Central Shopping Centre 1.4 km / 0.8 mi
Esplanade 1.4 km / 0.9 mi
Great Sandy Straits Marina 1.5 km / 1 mi
Hervey Bay Botanic Garden 1.6 km / 1 mi
Reefworld Aquarium 1.7 km / 1.1 mi
Urangan Pier 2.5 km / 1.6 mi
Shelly Beach 2.5 km / 1.6 mi
Torquay Beach 4.6 km / 2.9 mi
Duggan Conservation Park 4.9 km / 3 mi
Hervey Bay Historical Village Museum 6.6 km / 4.1 mi
Hervey Bay Surgical Hospital 7.4 km / 4.6 mi
The Big Whale 7.4 km / 4.6 mi
Stockland Hervey Bay Shopping Centre 7.4 km / 4.6 mi
Fraser Coast Cultural Centre 7.6 km / 4.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 31
  • Number of floors (main building): 2
  • Suites: 31
  • hotel
  • Sofa bed
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 27 more facilities & services
  • Airport Shuttle
  • Laundry serviceExtra charge
  • Medical serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staffExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Entertainment programme for childrenExtra charge
  • SaunaExtra charge
  • Steam bathExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • Picnic
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Quarterdecks Retreat

9.2
Excellent
344 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.0 /10
Location
9.0 /10
Neighborhood
8.2 /10
Value
8.6 /10
Amenities
9.0 /10
100 reviews shown
8/10
Excellent
30 Jul 2026
Leslie
This is a very nice resort and the couple now managing it are extremely helpful, nice and professional. Unfortunately we were in Hervey Bay for a funeral, but we found this resort a nice place to stay. It happened to be winter break and it was very hard to find any condos available anywhere, so we were lucky to get this resort. We had to switch condos due to availability issues (not their fault). The excellent managers helped us to switch the afternoon before the funeral rather than the morning of as planned, which we really appreciated. Our first condo was the 3 story condo with 4 bedrooms. It was in outstanding condition and I really enjoyed the outdoor balcony on the second floor. Kitchen was well equipped and all of our needs were met. Our second condo was a 2 story 3 bedroom condo. It was in very good condition but lacked the balcony the 3 story condo had. Also, the kitchen was not quite as well equipped. But it met all our needs. The 3 story condo had central AC whereas the 2 story condo had room air conditioners. Being from America, where these room air conditioners are not really used where we live, we had no idea how to adjust them so the manager came and helped us and later the battery needed to be replaced on a smoke detector and he quickly arrived and replaced it. Whoever hired this couple to manage the place made a great decision as they truly care and take pride in their work!
10/10
Exceptional
23 Jul 2026
Wayne
Perfect last minute overnight stay. Highly recommend.
Partner
10/10
Exceptional
08 Jul 2026
Andrea
We really wished we had more time to stay and enjoy our time at the Quarterdecks Retreat! The set up was lovely - the upstairs had roomy bedrooms and spacious bathrooms, and even a hangout space between them! Downstairs was also a great layout - nice living/dining space, and having an equipped kitchen is something we would have appreciated and used more of if we had had the time.
We arrived quite late at night, so unfortunately it was dark, and had to leave fairly early the next day, but we would definitely like to come back and stay for a longer visit another time! The staff were so wonderful at communicating with us and accommodating our late arrival and early checkout. Thank you, Quarterdecks!
Family
10/10
Exceptional
10 Jun 2026
Jin
clean rooms and friendly reception.. highly recommended for a family stay if you look for a safe & quiet end near the beach side.
Family
10/10
Exceptional
11 May 2026
Cindy
Our stay at the Quarterdecks was lovely. Our apartment was big, clean, comfortable and we could do laundry. Gail and Morris were wonderful and we really enjoyed talking to them to learn about them and Hervey Bay. I definitely recommend staying here!!
Partner
10/10
Exceptional
12 Apr 2026
Tania
CONVENIENT, COMFORTABLE, NEAT AND TIDY
Partner
10/10
Exceptional
03 Mar 2026
Danielle
Fantastic place to stay, very clean easy access to beaches and pool and spa area is really nice place to chill out.
Business
6/10
Pleasant
01 Mar 2026
Paula
Fantastic townhouse.
Late check-in (notified ahead) was not organised and I was met with absolute rudeness until she realised the mistake was not mine - didn’t admit the error just became overly nice after berating me. Onsite manager is letting the place down.
Family_with_children
10/10
Exceptional
12 Jan 2026
julie
Welcoming, clean and well furnished
Leisure Family
10/10
Exceptional
08 Jan 2026
Cheyanne
Awesome location, enjoyed our stay.
Leisure Family
8/10
Excellent
08 Jan 2026
Melissa L
Always a lovely stay.
10/10
Exceptional
02 Oct 2025
Olivia
We stayed in a 3beds villa for a night after a whole day out on the sea whale watching and everyone is happy with the villa. Spacious, clean, and feeling extra safe that it’s located in a gated complex.
Staff is so accommodating by providing us with a very easy process for a late check in.
Leisure Family_with_children
8/10
Excellent
21 Sep 2025
PAUL
Quiet and convenient for Fraser Island (K'Gari) trip
Leisure Friends
10/10
Exceptional
10 Aug 2025
Ann
I took my 2 little dogs, there was a great little grassed area and covered outdoor area for us all to enjoy. Roomy unit with clean and fresh looking furniture, great bed to dive into after a long day.
10/10
Exceptional
17 Mar 2025
Shaun
The Villa was very nice and comfortable. Kids loved the pool. Plus also could take the small dog and was a good size court yard for the dog. Overall highly recommend if staying in Hervey Bay.
Leisure Pet
10/10
Exceptional
01 Mar 2025
Lindsay
Nice set up and great managers.
Business_and_leisure Partner
6/10
Pleasant
30 Jan 2025
Christine
Unit was great and clean, we couldnt get wifi password to work but thats minor. We didnt like the 'have to park in garage' rule which was probably in the booking details, as we had to disconnect our tow bar to fit in the garage, unpack outside and only have the driver left to back the ute in. I suppose given the number of units, a car out the front would be in the way.
Leisure Partner
8/10
Excellent
19 Nov 2024
Catherine

Clean and Comfortable

Good facilities, nice clean property
Partner
10/10
Exceptional
23 Oct 2024
Michael John
Friendly welcoming staff, beautifully renovated pool and spa area. Thoroughly enjoyed our stay here.
10/10
Exceptional
07 Oct 2024
Suzanne
Such friendly and helpful the managers at this resort. It was clean, spacious and comfortable room. Bed was super comfortable and facilities were great.
Leisure Partner
10/10
Exceptional
30 Sep 2024
Lucy
Upon arrival the staff were very friendly, helpful and approachable. The property is a self contained villa with modern furnishings, the villa i stayed in had an outdoor area a double lock up garage and beautiful skylights in the kitchen. The location is peaceful and inviting for an afternoon walk of the area and there is a woolworths a few minutes drive away which is convenient. The fact the property offers pet friendly accommodation (although i didn’t utilise it this trip) is a big bonus and will definitely have me and my friends choosing to stay here in the future over other locations.
Business Self
10/10
Exceptional
15 Aug 2024
Lenard
It is a stunning place for families and your fur baby to stay. Everything was easy about this stay. We will be staying again and can't wait!
Leisure Pet
10/10
Exceptional
05 Aug 2024
Lance
Very comfortable.
The Lady that booked us in then assisted during our stay was exception, the true meaning of hospitality
Highly recomenf
Business_and_leisure Partner
8/10
Excellent
22 Jul 2024
Daniel
The set up was good disappointing that the shower didn’t drain very well ended up with a wet bathroom floor .
Maybe the drain is partially blocked ?
4/10
Poor
18 Jul 2024
Martin
There was no mention when booking that the swimming pool and sauna were out of order due to construction and had been for a fair while. After I paid in full I received a message letting me know it was closed until approx the end of June I was booked in on the 16 th July so I thought I would ring to check and was told they both were closed but it did not matter because there not Heated anyway! If I knew this I would not have booked there are plenty of places to stay. There was a problem with the wifi and would not connect to the TV’s when I asked about this I was told we supply wifi to the villa but not the TVs lol you just got the feeling that no matter what you asked it was just dismissed like it is what it is just deal with it..
Leisure Family_with_children
6/10
Pleasant
12 May 2024
Mark

Pet rip-off charge

$100 charge for pets not mentioned anywhere until arrival
Friends_and_family Family
10/10
Exceptional
16 Sep 2021
Verified traveler

Spacious villa.

Roomy, clean and comfortable perhaps a few more small microwave dishes would be useful.
Friends_and_family Family
8/10
Excellent
17 Jul 2021
Verified traveler
Nice villa
Leisure Pet
10/10
Exceptional
17 Mar 2021
Verified traveler
Loved the space, perfect for families. The kids loved the spa and pool. Walking distance to the beach, 5 min drive to supermarket and food/cafes.
Leisure Family_with_children
10/10
Exceptional
01 Jul 2020
Scott
Very spacious and comfortable villa. Friendly staff. Close to Woolies and Boat Harbour. Highly recommended.
Leisure Family
10/10
Exceptional
21 Mar 2020
Bonnie
This was a perfect stay with everything we needed...spacious, well-equipped, good WiFi, extremely helpful & friendly staff. A couple of blocks from the sea but in a quiet neighborhood...highly recommend!
Partner
8/10
Excellent
17 Feb 2020
Verified traveler
Large villa...pleasantly surprised...loved the pool and spa
Leisure Partner
8/10
Excellent
12 Feb 2020
Kay

Good apartment on the outskirts town.

Apartment is not centrally located so most restaurants require either a short drive or a taxi as there is not much available in the local vicinity. The accommodation itself is a great size & in good condition internally, the garden area however is not well maintained & isn't welcoming to sit in. It is housed within a gated community which gives a nice secure feeling .
Despite my booking clearly stating that breakfast was included it wasn't. Reception informed me that there was no restaurant on site & therefore no food could be offered. They also stated that i wasn't the first person to have this problem but because Best Western were a big company they weren't interested.


Partner
10/10
Exceptional
07 Feb 2020
Verified traveler
Spacious, well equipped, amazing pool area. Friendly check in / out staff
Leisure Partner
10/10
Exceptional
29 Jan 2020
Verified traveler
Great property, clean and spacious and excellent site amenities. Property was cooled prior to our arrival. Close to local eateries.
Leisure Family_with_children
8/10
Excellent
19 Jan 2020
Angela

Room for everyone

Plenty of room for 4 of us. Really comfortable stay. No breakfast available.
Friends_and_family Family
10/10
Exceptional
12 Jan 2020
Vic
Excellent nice and clean everything you need is there
Leisure Family
10/10
Exceptional
10 Jan 2020
Verified traveler
I loved everything about this unit very clean well layed out great pool, good customer service
Business_and_leisure Family_with_children
10/10
Exceptional
05 Jan 2020
Verified traveler
This was beautiful and quiet . Well worth the money for it
Business_and_leisure Family
2/10
Poor
24 Dec 2019
Marianne

Never again !

Never again! Never had to clean mould from a bed head before and I paid for the privilege!
Business
10/10
Exceptional
02 Dec 2019
Paul

Great value

Great stay. Very comfortable. Awesome pool/spa/bbq area. Good location.
Friends_and_family Family
8/10
Excellent
08 Nov 2019
John
We stayed in a two bed two bathroom apartment which was ok with all the facilities you would expect if a little dated. The pool area is very nice and the resort is safe and quiet, close to shops and really good restaurants. A car is needed to get around, both to restaurants and beaches. The WiFi wasn't the best, overall though, a pleasant stay.
Friends_and_family Family
6/10
Pleasant
01 Sep 2019
GreenTike
We choose to stay here for the description and amenities and it was not as presented to us on expedia or other websites promoting this property.
It was meant to be luxurious and have bathrobes. There wer no bathrobes and when I asked why they said it was because they wer no longer 5 star yet their welcome folder, guest directory and all websites said bathrobes were provided. They gave us 2 bath towels and 2 tiny hand towels for 5 nights, when we asked for a change they reluctantly gave us a fresh set and said apartment not serviced. When I asked about bathrobes again they said not supplied and not serviced apartments and we were expected to wash the towels if we needed fresh ones and not get a change. We have never ever heard of washing an accommodations towels ourselves. We were given a printed house rules etc. when we booked in and it said toiletries which were just 3 of the tiniest we have ever seen of shampoo, conditioner and body wash for one person was a welcome pack and if we needed more we could buy them from reception !! This is a 4.5 star Best Western Accommodation, we booked and paid for 2 people not one and toiletries should be for 2.
The bed was so uncomfortable and the luxurious pillows were so fat that they barely fitted in the pillow case, so bad for your neck.
The whole place was very dusty and the dirty outside deck was very unappealing and table looked like it hadn't been cleaned for weeks.
The pool was ice cold and the sauna broken for 4 days of our 5.
Leisure
10/10
Exceptional
29 Aug 2019
Verified traveler
Excellent hotel, nice modern rooms with attached garage, everything we needed, fully equipped kitchen, nice bathroom and bedroom, living area was spacious as well
Leisure Partner
10/10
Exceptional
19 Aug 2019
Verified traveler
Self contained villa was in a secured area. Garage for car. Warm welcome on arrival. Beautiful spacious room. Sat on deck watching the stars. Brilliant!
Leisure Family
10/10
Exceptional
08 Aug 2019
Linda

Im coming back !

Loved it - amazing place. I would move in here if I could. I have already booked my next business trip
10/10
Exceptional
04 Aug 2019
Ron
The apartments were very clean and spacious. Gayle at reception was lovely. We loved having a garage and that it was a gated community.
Leisure Family
8/10
Excellent
25 Jul 2019
Kay
Property location and staff are lovely, grounds neat and tidy. Our apartment was quite average, down lights in lounge constantly flicker, cupboard and swing doors very grubby. Pillows too soft. But we'd stay again, our accommodation was just bit run down we think.
Leisure Partner
10/10
Exceptional
08 Jul 2019
Verified traveler
This was our third visit, we love being able to have our small dog come inside the unit. Will stay again.
Friends_and_family Family_with_children
10/10
Exceptional
01 Apr 2019
MGT
Very spacious 2bedroom,2bath apartment with fully equipped kitchen ,perfect for couples or family to cook own meals. Clean, comfortable beds, recently renovated with own garage for easy access into apartment. Wonderful staff very accommodating. Booked our own tour to Fraser Island and had convenient pick up at hotel. Highly recommend.
Leisure Family
8/10
Excellent
31 Mar 2019
Verified traveler
I liked the fact that it was a spacious one bedroom apartment with a full sized kitchen plus a laundry. There was plenty of room in the living area. Thought the outside area and patio was a bit unkempt. There was also a lock up garage for the car which was a good addition. The facilities, like the pool and BBQ were clean but we didn't have time to use them. There is a Woolworths supermarket about a 5 minute drive which is very handy and The Boat Club and The Esplanade is also about 5 minutes away. Very handy to Boat Harbour Drive.
Overall we thought this property was excellent value for money and we would use them again.
Business_and_leisure Partner
10/10
Exceptional
15 Mar 2019
Verified traveler
The staff were really friendly and helpful. Nice quiet location. Great villa. Lovely pool
Leisure Family_with_children
10/10
Exceptional
23 Feb 2019
Verified traveler
Very friendly/welcoming staff, great location and amenities
Leisure Family
8/10
Excellent
22 Feb 2019
Verified traveler
Great property awesome staff , only things is mattresses and pillows could do with a upgrade
Friends_and_family Family
8/10
Excellent
13 Jan 2019
Verified traveler
Property had plenty of room , air conditioner not working upstairs
Friends_and_family Family
10/10
Exceptional
17 Dec 2018
Verified traveler
Great staff, nice cold a/c, very spacious, would come back again.
Business Self
10/10
Exceptional
13 Dec 2018
Verified traveler
Lovely sized appartments great location. Had the best stay
Leisure Family
10/10
Exceptional
10 Dec 2018
Verified traveler
Great place, very quiet & large apartment. Walk to the beach
10/10
Exceptional
26 Nov 2018
Verified traveler
Property Management was helpful. Amenities are modern and clean. Great space and location.
Leisure Partner
10/10
Exceptional
25 Nov 2018
Naso
Location was perfect. Close to convenience store and beautiful walks on the bayside. Close enough to catch the barge to Fraser Island.
Leisure Family
8/10
Excellent
24 Nov 2018
Debbie
The staff were very friendly and helpful with directions and clarifying information. Our place was well equipped and spacious. I would definitely stay here again.
Family
10/10
Exceptional
28 Oct 2018
Kerrie
This was our second time staying at best western Plus Quarterdecks Retreat Urangan.
Does not disappoint.
The property is exactly as you see it on the web site.
Quiet location, within walking distance to the Wharf.
We will definitely be staying there next time we visit Hervey bay.
10/10
Exceptional
14 Oct 2018
Kim

Great place to stay

A wonderful house all to ourselves , clean and welcoming with a garage too . Well equipped kitchen and a little garden - great place to stay
Partner
10/10
Exceptional
30 Sep 2018
Melissa
Fantaatic place to stay for a family will definitely go back. Only negative stated free WIFI and it did not work the 3 day stay and staff could not help
8/10
Excellent
27 Sep 2018
Mel
Everything we needed for a comfortable stay, pleasing decor and amenities. Helpful staff at the reception.
8/10
Excellent
26 Sep 2018
Hannah
Spacious, tidy and comfortable for small groups. We found the accomodation simple, yet easy to live in. Big fan of the garages and security for the property. Great location. Staff lovely, thanks for having us!
10/10
Exceptional
16 Sep 2018
Rick

Highly recommend

You would think a \"Best Western\" stay would be more of a hotel....however this Best Western was a whole villa with a one car garage included. Our overnight stay was far beyond what we expected and were VERY PLEASED with our overnight stay. I would highly recommend staying more than one night. Beautiful apartment-hotel (villa) with all the amenities a regular hotel provides (daily housekeeping, plenty of towels & blankets). A full sized kitchen, living room 1 & 2 bedrooms full sized bathroom (including separate tub & shower), private fenced in back yard & the staff goes above & beyond to help with ANY questions/suggestions you may have of the area. We would definitely stay here again.
Partner
10/10
Exceptional
06 Sep 2018
Jacinta
Lovely reception staff, clean, neat and tidy surroundings.
10/10
Exceptional
02 Sep 2018
Verified traveler
Comfortable, well appointed accommodation in a quiet location but really close to the sea and lovely beach walks.
8/10
Excellent
24 Aug 2018
Rebecca

Nanna Visit

Went to Hervey Bay to visit my 84 year old Nanna. Was a little disappointed the spa was not working and then I on our last morning it was on but full of sand. Choose this place as we have been staying there on and of for years but remembered it being a lot cleaner and in better condition
Family
10/10
Exceptional
21 Aug 2018
Verified traveler

Long weekend away

The reception service provided by Gayle was both personal and professional, the accommodation was clean and well maintained. Location was walking distance (10 mins) to the marina.
8/10
Excellent
21 Aug 2018
Verified traveler
Your web site indicates that the front desk is open until 7.00pm and if a check in after this time is required alternative arrangements must be made prior to arriving.
When I arrived at 6.00pm the first thing I was advised was that I was late and that I should have called in advance and that it was very inconvenient that I was so late. Given that I didn’t make any error at all and had planned to arrive within the prescribed hours, this made a very poor first impression of the hotel.
8/10
Excellent
14 Aug 2018
Maurene

quiet location

Easy access to all amenities including beach, restaurants and pier while still being in a quiet location. Lovely spacious clean apartments. Great kingsize beds.
4/10
Poor
31 Jul 2018
Kai

clean and friendly, but...

well, friendly and clean space, but there a some catch's...first, no space to park cars, the garages only can house cars lower the 2.1m. so if you got a roofrack or a van you can't park in garage, then you have to park in front of garage in a really narrow driveway. someone backed up in our car and we had to run around and sort that out instead of enjoying holiday (took 2 days away from our holiday).the retreat has no decent parking spots beside the garages. most people park on the driveway and make it complicated to drive through the retreat.
second, the retreat hardly gets any sun, so its warm outside and cold in the appartment (maybe good for summer but we where there in winter which was freezing cold inside). that brings me to the broken air-condition which works for 5 minutes and then it gets really noisy and stops working. and we spoke with other people in the retreat, their air-con didn't work either...
third, the lounge and bed was uncomfortable could be replaced with new ones...
and least, if i pay that money for a night i expect to have enough toilet paper for my stay and not to go out and have to buy some, same with dishwasher liquid...
8/10
Excellent
30 Jul 2018
julie

Modern and spacious unit close to beach and quiet

Whilst I was expecting an ocean view, this property does not have these views. The property was modern, clean and had plenty of room including an outdoor bush surrounded small private courtyard. A garage for the car was great.
10/10
Exceptional
27 Jun 2018
Claude

Close to the beach and shops

Lovely place to stay with a family. Lots of privacy, quiet and clean with a swimming pool and jacuzzi
10/10
Exceptional
04 Jun 2018
Dave

Excellent property

My wife and I had an excellent stay at this property for two nights. Impeccable condition, great amenities including full kitchen. The heated spa was a bonus and we spent many hours in it :-) Just 5 mins drive to Urangan pier and the restaurants.
8/10
Excellent
22 May 2018
Verified traveler

Comfortable

Only disappointment was no TV in bedroom
Walking distance to beach
8/10
Excellent
15 Apr 2018
Sylvia

Cheap & cheerful but disappointing

Great little spot for a quiet night ... spacious accomodation & wellset up for longer stays however we only stayed 1 night - nothing but drinks chips & ice creams in the reception shop - and you are miles away from where you can get anything else. Need to make it clear the Esplanade in their info packs says Charlton Espl. & suburb name or a map with marked spots ... as we only found restaurants the next day & was very slim pickings for dinner nearby that night. Parking for 4WD not possible on site - despite being told in preceding phone calls we could park in gated area- we couldn’t & had to park out on the st outside. Disappointing as we choose this hotel because of the supposed parking
Family
10/10
Exceptional
15 Apr 2018
Verified traveler

Spacious apartment with everything you need

Wish we had more time here. Lovely spacious apartment with laundry, carport and huge kitchen. Very luxurious and has Everything you need !
10/10
Exceptional
21 Feb 2018
Pat

Hidden Gem

Quiet, well appointed facility. (This is the second time I have attempted to submit this review. If you require someone to tell a story I am not the person. Not everyone wants to spend tie padding out their reply)
10/10
Exceptional
14 Feb 2018
Dianne

Beautiful Apartment

Reception staff absolutely lovely and then entering via remote control garage door entered a well appointed 2 bedroom apartment.with everything you could ask for. Will stay here again rating it as 5 out of 5
8/10
Excellent
29 Jan 2018
Marc

Nice, But the abrupt checkout, and cold showers

At first the service was really nice, but at the end of the trip Carol on the main desk just ignored me when I returned the keys. Also none of the showers worked with hot water. The apartment was spacious well appointed and very clean. But the cold showers for everyone really did detract from the stay.
Family
10/10
Exceptional
07 Jan 2018
Tristan
Really nice accommodation. Town house size. Great for family and pets. Great security and friendly staff.
Partner
8/10
Excellent
21 Dec 2017
Amy

Overnighted on the way back from Fraser

Spacious, modern apartment. Staff were friendly and helpful. Only thing I didn’t like with young kids was the kids bedroom was right beside the front door while master is down the back.
8/10
Excellent
04 Dec 2017
Verified traveler

Amazing villa

We stayed in 3brm villa and it was incredible. Extremely private and safe and it was large and comfortable. The downside was the downstairs smoke dector required a new battery and it beeped all night keeping me awake. When I complained they apologised but it would have been nice to have been given a bit of a discount off our next stay.
10/10
Exceptional
27 Nov 2017
Pip
Modern clean and confortable with convenient facilities
10/10
Exceptional
26 Nov 2017
Steve

Close to the beach! \n\nBoat harbour is nearby!

Great place nice and spacious for the family.

Boat harbour had great seafood!

Nice Sauna, Pool and Spa area.
10/10
Exceptional
19 Nov 2017
Karl

Nice apartment :)

Well nothing bad to say about my stay, the lady’s at the front counter were nice, the apartment was nice, the pool, spa and sauna was nice. I’d stay again if I stopped in Hervey Bay again :) 5/5 wew
10/10
Exceptional
18 Oct 2017
Verified traveler

Private and clean

Nice hotel, ceiling fan in bedroom and lots of breezes. Friendly staff.
8/10
Excellent
09 Oct 2017
anne

Comfortable and clean. Staff very helpful

Beds lovely, everything clean and tidy. Well presented. Friendly and very helpful staff.
I’d go back again.
8/10
Excellent
03 Oct 2017
Shane
The room was great the atmosphere in the complex was good and it was very quiet
10/10
Exceptional
02 Oct 2017
Mel

Spacious unit

Well appointed and very spacious. Nice deck area with outdoor setting.
Very helpful staff.
8/10
Excellent
30 Sep 2017
JR

Good for families

Stayed with my parents, husband and two children. Good to have two loungerooms for space, but the tv/dvd didnt work in one so that was a pain. No room outside, and a bit far from town to walk, although the beach/bay down the road is great for kids
10/10
Exceptional
28 Sep 2017
Lin

The best

Secured parking, own apartment with all facilities including dishwasher, washing machine and dryer, fully equipped kitchen. Comfortable beds and sitting area.
reception could not have been more helpful

Very quiet but near to town, and good restaurants.
10/10
Exceptional
18 Sep 2017
Verified traveler
The apartment was spacious and comfortable. Enjoyed our time there while doing a day trip whale watching.
10/10
Exceptional
12 Sep 2017
Marilyn

Very quiet and comfortable\n

Enjoyed the location and the facilities provided. Spacious layout with lots of positive features.
8/10
Excellent
11 Sep 2017
kez

Definately recommend

Apart from a few minor maintenance issues, We really enjoyed our stay and would definitely stay again.The apartment was great and it was nice to be able to cook during our 11 day's there. I have posted a couple of Photo's depicting the maintenance related issues discovered, but we did note painters were working a few doors up so maybe it is scheduled to happen.
10/10
Exceptional
10 Sep 2017
Verified traveler

Awesome pkace

Awesome place all round
8/10
Excellent
04 Sep 2017
Peter
Fourniture ned to be updated but the rest of the villa was okay.
Partner

Location & surroundings

Quarterdecks Retreat
(Hervey Bay)80 Moolyyir Street, Urangan (hervey Bay), Australia

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Quarterdecks Retreat

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