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Ingenia Holidays Hervey Bay

Fraser Coast - QLD · Australia

105 Truro StreetView location

8.8/10Excellent503 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.4/108.4
Condition8.6/108.6
Location7.8/107.8
Neighborhood8.4/108.4
Value8.2/108.2
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ingenia Holidays Hervey Bay

Ingenia Holidays Hervey Bay offers a range of self-catering accommodation set on 8 acres of tropical gardens. Facilities include a swimming pool, heated spa pool, children's playground and internet kiosk. Shelly Beach is only 400 metres from Ingenia Holidays Hervey Bay.

River Heads boat terminal, providing car ferry access to Fraser Island, is a 20-minute drive away. All accommodation includes a flat-screen TV, ceiling fans and a full kitchen or kitchenette. Guests have access to shared laundry and BBQ facilities. There is a small convenience store located on site.

The tour desk can arrange whale watching trips and trips to Fraser Island.

Read more about this hotelShow less

Located in Hervey Bay (Torquay), Ingenia Holidays Hervey Bay is within a 5-minute drive of Shelly Beach and Esplanade. This family-friendly holiday park is 0.5 mi (0.8 km) from Torquay Beach and 1.3 mi (2.1 km) from Urangan Central Shopping Centre.

Make yourself at home in one of the 24 air-conditioned rooms featuring microwaves and flat-screen televisions. Rooms have private balconies or patios. Complimentary wired internet access is available to keep you connected. Bathrooms with showers are provided. Featured amenities include complimentary wired internet access, luggage storage, and laundry facilities.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Childcare
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 6:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Saturday: 9:00 AM - 6:00 PM
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Torquay Beach 1.3 km / 0.8 mi
Esplanade 1.8 km / 1.1 mi
Shelly Beach 2.1 km / 1.3 mi
Urangan Central Shopping Centre 2.1 km / 1.3 mi
Hervey Bay Botanic Garden 2.3 km / 1.4 mi
Urangan Pier 2.6 km / 1.6 mi
Duggan Conservation Park 3.1 km / 1.9 mi
Reefworld Aquarium 3.3 km / 2.1 mi
Great Sandy Strait 3.7 km / 2.3 mi
Hervey Bay Historical Village Museum 3.7 km / 2.3 mi
Great Sandy Straits Marina 3.8 km / 2.3 mi
WetSide Water Education Park 4.6 km / 2.8 mi
The Big Whale 4.8 km / 3 mi
Fraser Coast Cultural Centre 4.9 km / 3.1 mi
Stockland Hervey Bay Shopping Centre 5.7 km / 3.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 31
  • hotel
  • Car park
  • Wi-fiExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Ingenia Holidays Hervey Bay

8.8
Excellent
503 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.6 /10
Location
7.8 /10
Neighborhood
8.4 /10
Value
8.2 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
23 Jul 2026
Debra
Lovely clean park, helpful staff, stayed inn a cabin and had everything we needed.
10/10
Exceptional
15 Jul 2026
Mark
Property clean and tidy, a very good place to stay. We would recommend it highly.
Partner
10/10
Exceptional
29 Jun 2026
Lorraine
this was an awesome stay.
10/10
Exceptional
22 Jun 2026
Julie
Had a lovely short stay here.
Self
10/10
Exceptional
20 Jun 2026
Lance
Room nice, staff helpful, short drive to town
Partner
10/10
Exceptional
08 Jun 2026
Megan
The staff are helpful and friendly, the amenities are great, the accommodation is clean and comfortable. I would definitely recommend anyone to stay here.
Family_with_children
10/10
Exceptional
29 May 2026
James
Fantastic place to stay
10/10
Exceptional
28 May 2026
Tara
Stays at Ingenia are always an absolute pleasure. The staff are wonderful cheerful people always ready to do their absolute best to help you fix any issues you may have.
Business
10/10
Exceptional
27 May 2026
Glen
I did not know the cabin had a outside bathroom and toilet, for a older person trying keys in the dark and cold was not good
Self
10/10
Exceptional
25 May 2026
Matt
I always enjoy my stays here
Self
10/10
Exceptional
25 May 2026
Gina
Arrival and departure was smooth - great customer service
Friends
10/10
Exceptional
23 May 2026
James
Fantastic. Will stay here again
Self
10/10
Exceptional
21 May 2026
Ayla
Nice, quiet, clean park well maintained.
The only issue we had was shower flooded due to hair and soap scum clogging the infloor strainer that my husband had to clean out.
Partner
10/10
Exceptional
08 May 2026
Sandy
Accomodation very clean,everything supplied for a great stay,staff very warm and welcoming, air conditioned plus ceiling fans, laundry block available for use if required,
Partner
10/10
Exceptional
07 May 2026
William
The accomodation , property and amenities are well kept clean
Self
10/10
Exceptional
27 Apr 2026
Scott
Amazing
6/10
Pleasant
26 Apr 2026
shane
Cabin we stayed in is old. Shower barely had any pressure at all. Cabin was clean. Bed was comfy. Couch not so much. Good amenities in the cabin… microwave. Utensils and cooking stuff. Washing machine with powder supplied. Good fridge freezer. What really ruined it for us was the noisy neighbours. No chance of a sleep in. Kids yelling. People talking very loud. Sounded like they were dragging furniture around. Kids running up and down the cabin like baby elephants. All this from 0630.
Partner
10/10
Exceptional
22 Apr 2026
Ken
Cabin was perfect with fans & aircon, nice and quiet and very friendly staff!
Self
10/10
Exceptional
21 Apr 2026
Robyn
Lovely place to stay
Self
6/10
Pleasant
27 Mar 2026
Christina
Accommodation was not as advertised. Advertised as studio cabin with picture of cabin and interior with beautiful furnishings however upon arrival it was a motel style room with older furnishings. Have pictures to show the difference and happy to provide to Expedia as what you’re advertising is not what the accommodation is. Have no complaints about Ingenia or staff just want to warn others that the pictures are not what the accommodation are. We were really disappointed to arrive at the accommodation after hours and find that it was absolutely not what was advertised.
Family_with_children
10/10
Exceptional
27 Mar 2026
Lyn
The cabin was perfect, clean, spacious lovely and cool. Great facilities and we needed nothing.
Partner
8/10
Excellent
20 Mar 2026
Matthew
Room was clean and had some basic kitchen supplies, also available is the camp kitchen and bbq.

Outdoor en-suite is a little strange but was clean and as required.

Bed was a good size and comfortable.
Partner
10/10
Exceptional
16 Mar 2026
DANG
Friendly and helpful staff. Great place to stay for the price. Had everything we needed.
Family_with_children
8/10
Excellent
15 Mar 2026
Tina
Bed needs to be more stable
Rolled away not good
Friends
10/10
Exceptional
07 Mar 2026
Tara
I believe the property is pet friendly. The staff are friendly, pleasant to speak to and always happy to help you with what you need.
Business Partner
10/10
Exceptional
28 Jan 2026
DENISE
Staff are amazing. Room super clean, air con cold as. Nothing a hassle, had a small shower problem, fixed pronto and with courtesy. We will be back
Leisure Partner
10/10
Exceptional
21 Dec 2025
Amanda
This was so fun. We loved the unique outlook and the fact that the caravan was part of a holiday park and you could also use the facilities was fantastic. The caravan was pristine. And the private gazebo had everything you could want or need for a wonderful weekend away. Hervey Bay beaches did not disappoint.
Leisure Family
10/10
Exceptional
18 Nov 2025
Bradley
Room and Staff were great .
Business Self
8/10
Excellent
30 Oct 2025
Susan
The room was comfortable, with all the basics needed, and the staff was very accommodating.
Leisure Friends
10/10
Exceptional
26 Oct 2025
Chris
Amazing areas
Leisure Partner
10/10
Exceptional
16 Oct 2025
Garry
A c was cold and in good condition
Leisure Family
10/10
Exceptional
04 Oct 2025
Deepti
The property was very well built, spacious and i loved when they had food truck on a long weekend. i would give feedback for common kitchen, which can be equipped with some very basic utensils coz not all people are carrying everything with them. like us we took a flight from Melbourne and we wanted to use common kitchen oven but we had nothing on us to cook our food. That’s something which can be considered. Rest our stay was nice and cosy
Leisure Partner
10/10
Exceptional
25 Sep 2025
Annette
Yes, pet friendly. A BIG park that didn't feel big. Our accom was so clean with everything you would want for a stay.
Leisure Partner
10/10
Exceptional
24 Sep 2025
Paul
Have a most enjoyable stay & would certainly return when next in Hervey Bay.
Leisure Partner
10/10
Exceptional
21 Sep 2025
Dave
I had a basic onsite cabin with an external bathroom, first the cabin, it was spotless, I mean 4 star motels could learn a lot from these owners, I was really very impressed by the top shelf condition of the cabin, much more than I expected from a basic cabin. The bed was super comfy, air con worked great, it was simply the best accommodation I have been in for many stays in motels in the Hervey Bay area, the Bathroom was too was spotless, everything I could wish for, being school holidays I was wanting a quieter place this time for my two nights stay, this van park certainly exceeded my expectations in every way possible, I look forward to returning when I can.
Leisure Self
10/10
Exceptional
08 Sep 2025
Jade
Excellent staff, very friendly and helpful, great unit, thank you for a comfortable stay
Leisure Friends
8/10
Excellent
04 Sep 2025
DONNA
check in staff very helpful and overall a well run holiday park.
Leisure Family
10/10
Exceptional
19 Aug 2025
Hai
Check in and out is simple. The facilities is well maintained and it was very peaceful at night for a full accommodation. Everyone kept to themselves and I had a solid sleep. Shops neaby and plenty of parking.
Leisure Self
10/10
Exceptional
19 Aug 2025
maureen

Excellent Hervey Bay

Great spot
Quiet street
Lots of foliage
Welcoming
Close to beach and shops
Buses

Self
8/10
Excellent
11 Aug 2025
Theresa
Our stay was very comfortable in the budget cabin- much nicer than we expected.
8/10
Excellent
25 Jul 2025
Nicola
Gr8 staff, gr8 location and pillows so comfy!
6/10
Pleasant
20 Jul 2025
William

Average 3 day stay in cabin

Cabins are dated and need upgrading/replacement. No sparation between bed area snd living area, wifi very slow and needed to use hot spot, TV reception varied from none to some, midmatched wine glasses. Caravsn park facilities outdide the room were very good.
Partner
10/10
Exceptional
20 Jul 2025
Verified traveler

Spacious and comfortable cabin

Spacious quiet cabin with a comfortable bed, own washing machine and coffee machine. Had everything we needed for a two night stay. We chose the free Wifi which was slow in the evenings, but average speed during the day.
Partner
10/10
Exceptional
17 Jul 2025
Philip
Everything was good. No complaints from us.
Camp facilities excellent
Leisure Partner
8/10
Excellent
14 Jul 2025
Penny
We were only there for a night but the property was well set out and reception staff were friendly.
10/10
Exceptional
03 Jul 2025
Deborah
Very comfortable and clean.
Leisure Partner
8/10
Excellent
21 Jun 2025
Dale
it was a nice relaxing stay
Leisure Family
8/10
Excellent
15 Jun 2025
Janet
Property was well located ammenities were clean would stay again
4/10
Poor
12 Jun 2025
Kevin
While the Unit was outdated, the bathroom did have a recent upgrade. The photos did not reflect the actual appearance. The main bedroom bed was like sleeping on hay with the mattress having dips where everyone sleeps. The second bedroom was so small, 2 single beds only just fit in with no leg room.
Leisure Friends
10/10
Exceptional
09 Jun 2025
Clair
Staff were great
Business_and_leisure
10/10
Exceptional
08 Jun 2025
Stephen
The park was clean and quiet staff were friendly
Leisure Partner
10/10
Exceptional
22 May 2025
Jen
Cabin clean and tidy.
Staff friendly.
Leisure Self
10/10
Exceptional
18 May 2025
Maria
Great park to stay in reasonably priced for our few days there, pleasant staff
Leisure Family
10/10
Exceptional
13 Apr 2025
Philip
Very clean and friendly
Leisure
8/10
Excellent
14 Mar 2025
Marilyn
The property was well located, the room was clean and well appointed and it was very quiet.
10/10
Exceptional
05 Mar 2025
Ben
Fantastic value place.
Business Self
8/10
Excellent
25 Feb 2025
David
A corner unit. Noist over the weekend with very loud motorcycle's coming and going.
Leisure
10/10
Exceptional
01 Feb 2025
Alexandra

100% would stay again

Wow! I was so pleasantly surprised by this amazing accommodation! Staying in a \"budget\" cabin, I wasn't expecting very much. My expectations were well and truly exceeded!

The cabin is quite large, with separate living area and bedroom. The external bathroom was just outside the bedroom door and it also was huge!

Not only was my cabin located just in front of the pool, but the actual caravan park is also in a great location just a short walk away from the beach, shops and local pub. The local tour operators for K'Gari (Fraser) Island were also happy to pick me up and drop me off from the accommodation.

Most importantly, the cabins were easily to make an appropriate temperature and the beds were very comfy.

100% would stay again and recommend to all with zero hesitation.
Self
8/10
Excellent
23 Dec 2024
Karen
Good place to stay
10/10
Exceptional
16 Dec 2024
Dale
.
Business Self
10/10
Exceptional
10 Dec 2024
Deborah
Was a quirky little stop over for me and my daughters. Everything was comfortable and convenient. Check in and out was convenient. Bunk beds although comfortable were a little tight for my older girls. But we all still enjoyed it. Only complaint was we weren't there long enough to be able to thank the hosts. Definitely recommend abd would stay again
Leisure Family
10/10
Exceptional
23 Nov 2024
Mario
Excellent facilities
Leisure Family
10/10
Exceptional
14 Nov 2024
David

New beginnings.

Cabin was very well presented and very clean. External surroundings were very tidy and well maintained.
Will definitely visit again.
Self
10/10
Exceptional
12 Nov 2024
Lee
Nice place very clean and quiet but beds very uncomfortable
Business Family
8/10
Excellent
02 Nov 2024
Paul
Pleasant place to stay.

10/10
Exceptional
20 Oct 2024
Adam
Great property
Leisure Partner
10/10
Exceptional
20 Oct 2024
Adam
Very clean property walking distance to beach.
Leisure Partner
10/10
Exceptional
18 Sep 2024
Steve
Paradise
Leisure Self
10/10
Exceptional
15 Sep 2024
Kerrie
Thankyou
8/10
Excellent
21 Jul 2024
Alicia
Only two towels and bath mat supplied. Would have appreciated a hand towel and face washer especially since the ensuite was external. Would have liked a hand towel in kitchen.
10/10
Exceptional
17 Jul 2024
Linda
So many accommodation choices. Also very close to shops and marina for whale watching tours.
Leisure Family
10/10
Exceptional
07 Jul 2024
Margaret
Comfortable and peaceful.
Leisure Partner
10/10
Exceptional
03 Jun 2024
Dale
.
Business Self
8/10
Excellent
19 Apr 2024
Janet
This is a great place as it offers 2 bedroom villas. Parking is directly outside.
Leisure Family
10/10
Exceptional
24 Mar 2024
Kylie
Comfortable, clean and just a lovely vibe in the park.
We stayed in a cabin amd it was just the perfect size for the two of us.
Leisure Partner
8/10
Excellent
11 Mar 2024
Simon
Nice people convenient for kgari trip and beaches
Leisure Partner
10/10
Exceptional
03 Mar 2024
Dale
Belair was fantastic
Leisure Partner
8/10
Excellent
27 Feb 2024
Will
Very nice stay here in the retro caravan. Everything was excellent except wifi was spotty as it is located in the back corner of property.
Would highly recommend
Leisure Self
10/10
Exceptional
19 Dec 2023
Verified traveler
Very accomodating. We got in late but they were able to set up a late check in for us. The cabin was clean and comfortable. It had everything we needed.
Partner
8/10
Excellent
29 Nov 2023
Jenny
Staff were great, place was clean and had what you needed. Though not really a really convenient place if you don’t have a car, bus stop is out the front though.
The only thing was the games room needs more work, pool play area including jumping pillow is great for kids. Overall thumbs up and we would definitely come back. :)
Leisure
10/10
Exceptional
19 Nov 2023
Eric

Easy walk to the beach.

I pre-checked in on my drive to the location so all I needed was the key and I was in. I walked down to the beach which was only 200 easy walking metres away. The cabin had plenty of room and was well appointed.
Friends_and_family Family
10/10
Exceptional
26 Oct 2023
Anne
The Burger Van on site over the weekend. Comfy bed,equipment kitchen and secure facility
Leisure Self
8/10
Excellent
21 Oct 2023
Lester
It’s cosy and convenient
Leisure Partner
8/10
Excellent
14 Oct 2023
David
Clean room, good location. Wifi wouldn't connect and the fridge/freezer smelled really strongly of vinegar for some reason. Did the job!
Leisure Partner
6/10
Pleasant
21 Aug 2023
NORMAN
What we didn't like was the lack of tv reception as we stayed during the women's world cup
Business_and_leisure Partner
10/10
Exceptional
20 Aug 2023
Lynise
Great facilities & premises, comfortable beds
10/10
Exceptional
07 Aug 2023
Rebecca
The only criticism we have is the next door neighbours were a bit rowdy with closing the sliding screen and glass doors and the toaster was dirty. Other than that it was a lovely stay and I would highly recommend this holiday park to anyone. We will stay here again.
Leisure Family
8/10
Excellent
04 Aug 2023
Garth
Some of the kitchen equipment was not the best eg tea towels
Leisure Family
6/10
Pleasant
30 Jul 2023
Christine
Room 158 - heavy cobwebs n spiders behind front curtains, dust fluff under furnishings table and chairs unsteady in need of major repairs. Very small studio unit especially for disabled people. I though with the beautiful retirement villages in the area the holiday parks would be of similar quality but alas not, shame we will not return. Grumpy's food van - excellent food hot n well cooked thank you!
Leisure Partner
10/10
Exceptional
11 Jul 2023
Lisa
Our room and the facilities were clean, tidy and comfortable. Would definitely return to stay again.
Leisure
10/10
Exceptional
10 Jul 2023
Pauline

Accommodating

Wonderful staff.
Partner
8/10
Excellent
04 Jul 2023
Lyn
Excellent staff
Leisure Partner
8/10
Excellent
27 Jun 2023
Tony
Slight stuff up with after hours PIN code, but one phone call sorted it out. Otherwise great locality and room. Only overnight but would be great for a longer stay
Partner
10/10
Exceptional
12 Jun 2023
Caroline
It was just what we needed
8/10
Excellent
08 Jun 2023
Lesley
Super friendly staff. Great location.
10/10
Exceptional
28 May 2023
Amanda
Secure, clean and equipped with everything you need.
10/10
Exceptional
21 May 2023
Oscar
Well kept property. Very clean and well equipped for me and my family.
10/10
Exceptional
21 May 2023
Souraya
Great location and accommodation
Leisure Partner
10/10
Exceptional
20 May 2023
Phillip

Long road north.

Staff were really helpful and friendly, especially Mark.
Partner
10/10
Exceptional
07 May 2023
Alana
A great place to stay with kids. Good-sized, fresh, clean cabin in a quiet location with everything we needed and plenty for the kids to do. Located within walking distance to beach and restaurants. We will be back!
Business_and_leisure Family_with_children

Location & surroundings

Ingenia Holidays Hervey Bay
105 Truro Street, Hervey Bay, Australia

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Ingenia Holidays Hervey Bay

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