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Grand Mercure Allegra Hervey Bay

Fraser Coast - QLD · Australia

468 The Esplanade Hervey Bay Qld 4655View location

9.4/10Excellent610 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort9.2/109.2
Condition9.2/109.2
Location9.0/109.0
Neighborhood9.0/109.0
Value8.8/108.8
Amenities9.4/109.4
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  • Hotels with spa
  • Sport hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Grand Mercure Allegra Hervey Bay

Just 3. 5 hours drive from Brisbane, Grand Mercure Apartments Allegra Hervey Bay is the ultimate paradise escape. Situated on Shelly Beach, Grand Mercure Apartments Allegra Hervey Bay is your gateway to Queensland's World Heritage listed Fraser Island and where humpback whales holiday not just swim past.

Offering apartment accommodation on the Esplanade overlooking the beachfront, the 49 apartment hotel features tropical gardens, lagoon pool, gym and sauna and is just a stroll from boutique shopping, cafes and restaurants.

Read more about this hotelShow less

With a stay at Grand Mercure Allegra Hervey Bay in Hervey Bay (Torquay), you'll be steps from Shelly Beach and 12 minutes by foot from Torquay Beach. This beach aparthotel is 0.1 mi (0.1 km) from Esplanade and 1.5 mi (2.4 km) from Urangan Pier.

Make yourself at home in one of the 24 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as minibars and microwaves. Featured amenities include luggage storage and an elevator.

Planning an event in Hervey Bay? This aparthotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 5:30 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby On bay No rollaway/extra beds available Noise-free rooms not guaranteed Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Only registered guests are allowed in the guestrooms.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Saturday: 8:30 AM - 5:30 PM
    The check-in location differs from the property location. Check-in location: [70 Cypress St]. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests planning to arrive outside of normal check-in hours must email a copy of their government-issued identification or passport to the property in advance of arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Noise-free guestrooms cannot be guaranteed
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Torquay Beach 1 km / 0.6 mi
Shelly Beach 1.5 km / 0.9 mi
Esplanade 1.8 km / 1.1 mi
Urangan Central Shopping Centre 2.6 km / 1.6 mi
Urangan Pier 2.7 km / 1.7 mi
Hervey Bay Botanic Garden 2.8 km / 1.7 mi
Duggan Conservation Park 3.2 km / 2 mi
Great Sandy Strait 3.2 km / 2 mi
Reefworld Aquarium 3.4 km / 2.1 mi
Hervey Bay Historical Village Museum 3.8 km / 2.3 mi
Great Sandy Straits Marina 4 km / 2.5 mi
WetSide Water Education Park 4.4 km / 2.7 mi
The Big Whale 4.8 km / 3 mi
Fraser Coast Cultural Centre 4.9 km / 3.1 mi
Stockland Hervey Bay Shopping Centre 5.6 km / 3.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • resort
  • Wheelchair-accessible
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • 24-hour securityExtra charge
  • Smoke detector
  • Lift accessExtra charge
  • GardenExtra charge
  • Gym
  • Luggage roomExtra charge
Show 18 more facilities & services
  • Dining area
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Photocopier
  • SaunaExtra charge
  • Steam bathExtra charge
  • MassageExtra charge
  • Spa centreExtra charge
  • Non-smoking establishmentExtra charge
  • Single-Use Plastic Free
  • Banana boatingExtra charge
  • WindsurfingExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE PREMIUM OCEAN VIEWDOUBLE • PREMIUM OCEAN VIEWDBL.OV-PI

    Photos are not available for this room type.

    Grand Mercure Allegra Hervey Bay

    DOUBLE PREMIUM OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OV-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    Grand Mercure Allegra Hervey Bay

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT POOL VIEW TWO BEDROOMSAPARTMENT • POOL VIEW TWO BEDROOMSAPT.B2-VP

    Photos are not available for this room type.

    Grand Mercure Allegra Hervey Bay

    APARTMENT POOL VIEW TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    POOL VIEW TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Grand Mercure Allegra Hervey Bay

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PENTHOUSE WITH VIEWSRoom • PENTHOUSE WITH VIEWSROO.P6-WV

    Photos are not available for this room type.

    Grand Mercure Allegra Hervey Bay

    Room PENTHOUSE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PENTHOUSE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.P6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    Grand Mercure Allegra Hervey Bay

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH JACUZZIAPARTMENT • WITH JACUZZIAPT.JA

    Photos are not available for this room type.

    Grand Mercure Allegra Hervey Bay

    APARTMENT WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.JA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3

    Photos are not available for this room type.

    Grand Mercure Allegra Hervey Bay

    APARTMENT THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT OCEAN VIEW TWO BEDROOMSAPARTMENT • OCEAN VIEW TWO BEDROOMSAPT.B2-OV

    Photos are not available for this room type.

    Grand Mercure Allegra Hervey Bay

    APARTMENT OCEAN VIEW TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    OCEAN VIEW TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN

    Photos are not available for this room type.

    Grand Mercure Allegra Hervey Bay

    APARTMENT QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Grand Mercure Allegra Hervey Bay

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING BED TWO BEDROOMSAPARTMENT • KING BED TWO BEDROOMSAPT.B2-KG

    Photos are not available for this room type.

    Grand Mercure Allegra Hervey Bay

    APARTMENT KING BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Grand Mercure Allegra Hervey Bay

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDROOMS WITH VIEWSQUADRUPLE • TWO BEDROOMS WITH VIEWSQUA.B2-WV

    Photos are not available for this room type.

    Grand Mercure Allegra Hervey Bay

    QUADRUPLE TWO BEDROOMS WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDROOMS WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.B2-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ONE BEDROOM WITH VIEWSDOUBLE • ONE BEDROOM WITH VIEWSDBL.B1-WV

    Photos are not available for this room type.

    Grand Mercure Allegra Hervey Bay

    DOUBLE ONE BEDROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ONE BEDROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B1-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT EXECUTIVE OCEAN VIEWAPARTMENT • EXECUTIVE OCEAN VIEWAPT.EJ-OV

    Photos are not available for this room type.

    Grand Mercure Allegra Hervey Bay

    APARTMENT EXECUTIVE OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    EXECUTIVE OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.EJ-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT QUEEN BED TWO BEDROOMSAPARTMENT • QUEEN BED TWO BEDROOMSAPT.B2-QN

    Photos are not available for this room type.

    Grand Mercure Allegra Hervey Bay

    APARTMENT QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Grand Mercure Allegra Hervey Bay

9.4
Excellent
610 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
9.2 /10
Condition
9.2 /10
Location
9.0 /10
Neighborhood
9.0 /10
Value
8.8 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
Michael
Satisfied with this booking
Partner
10/10
Exceptional
08 Jun 2026
Julie
Clean comfortable , good location
Partner
10/10
Exceptional
23 May 2026
Samantha
Allegra is in a fabulous location across from the beach in Hervey Bay. The heated pool is excellent as are the gym facilities. Our apartment had its own outdoor hot tub & washing machine and was beautifully styled. The addition of Nespresso coffee machine would have made it perfect. The restaurant attached to the resort (privately owned) wasn’t open that much which was disappointing for getting breakfast or snacks.
Partner
10/10
Exceptional
10 May 2026
Rachelle
Easy and pleasant check in, beautiful large apartment. Very comfortable bed, well equipped kitchen, everything we could have wanted. We loved our last minute weekend getaway.
Partner
10/10
Exceptional
26 Apr 2026
Leigh
The room was lovely, clean with all ammenities. Would highly recommend!
Partner
10/10
Exceptional
05 Mar 2026
Daniel
Amazing hotel
Self
10/10
Exceptional
02 Mar 2026
Christine
The most fabulous rooms I've seen in a long time. How spoilt we were staying in this beautiful apartment, we didn't want to leave. The hotel Manager was very helpful and friendly. When we return, we will definitely be back.
Friends_and_family Friends
10/10
Exceptional
09 Feb 2026
Christine
Location, staff, amenities,all were outstanding. I would go back again a very relaxing holiday. Thank you.
Leisure Family_with_children
10/10
Exceptional
07 Feb 2026
michael
Nice welcome lovely apartment very spacious
Partner
10/10
Exceptional
16 Jan 2026
Karen
Clean well kept property, close to waterfront & restaurants.
Relaxing great place to stay
8/10
Excellent
09 Jan 2026
Greg
Beautiful pool and area and location.
Staff helpful.
Have returned to this location many times and would recommend.
However,
Some parts of the room need attention imo.
Cieling fan would click... unusable at night.
Dishwasher racks had broken wheels/ frames.
Vacuum was clogged... replace or clean.
Some kitchen utensils need replacing eg frypan.
Leisure Family
10/10
Exceptional
14 Nov 2025
Daniel
Fantastic hotel
Business
10/10
Exceptional
19 Oct 2025
Richard
clean spacious room. excellent pool
Business
10/10
Exceptional
16 Oct 2025
Chad
Great hotel apartment with lots of amenities.

Family friendly would definitely come again
Friends_and_family Family
10/10
Exceptional
27 Sep 2025
Lyndee

Stylish and clean

Beautiful apartment. Stylish and had everything we needed for a short stay. Reception staff were fabulous, lots of information about the property and the pool was beautiful and clean. Wish it had a spa though.
There are private spa apartments you can book.
Great security for your car and free designated parking.
Overall really great property on the beachfront and nice walk to shops.
Partner
10/10
Exceptional
08 Sep 2025
Wendy
Lovely apartment that was in top condition and beautifully presented. We will be back again.
Leisure Partner
10/10
Exceptional
06 Sep 2025
Jared
Great
Leisure Family
8/10
Excellent
04 Sep 2025
Jeffrey
The apartment we had was airy and bright but the bed was to big for our liking.
Leisure Partner
10/10
Exceptional
30 Aug 2025
Nicole
Great front reception service. Apartments spacious.
10/10
Exceptional
24 Aug 2025
Nicole
Easy check in, thoughtful amenities in apartment.
Leisure Partner
10/10
Exceptional
12 Aug 2025
Mishka
Friendly Team, Clean, location,
Business Self
10/10
Exceptional
21 Jul 2025
Lisa
Great family stay in the 2 bedroom swim up apartment. I highly recommend the swim up apartment for kids if you plan to swim everyday, pool was heated so we were able to swim in July. BYO pool towels or they can be hired from reception. Toiletries are fairly basic (combination shampoo/conditioner and bar soap) so if you're particular BYO, face washers are also not supplied. Italian restaurant next door was excellent and also does coffee early Thursday - Sunday. Foodworks a short walk up the road for supplies.
Leisure Family
6/10
Pleasant
11 Jul 2025
Katie
This property needs a good clean. The walls, ceiling and floors were so dirty. The rooms would be great if they just had a really good clean. The location is excellent
Business Self
10/10
Exceptional
04 Jul 2025
Michael
The checkin process was great and the reception was very welcoming and informative. The on site managers also couldn’t have been nicer.
The property itself was really lovely, lots of space and well equipped. The Italian restaurant that was attached offered a great menu, the pizzas were very good.
Leisure Partner
10/10
Exceptional
02 Jul 2025
Cyrus
Loved our stay at the Allegra. So close to the beach, walking distance to some awesome cafes and the room was perfect.
Leisure Family_with_children
10/10
Exceptional
16 Jun 2025
Scott
Easy access and parking, spacious and clean room.
Friendly staff at reception.
Leisure Family
10/10
Exceptional
02 Jun 2025
Kristian
Our apartment was wonderful , very roomy and the courtyard spa was excellent . Everybody was so friendly and the added bonus of a great restaurant right at the front . Apartment was clean and well equipped . We will definitely be staying here next time we visit Hervey Bay
Leisure Partner
10/10
Exceptional
30 May 2025
Graham
Location location location
8/10
Excellent
27 May 2025
Ingrid
The property is well kept, clean and within easy walk to the beach. Our apartment had everything we could have wanted ( apart from a face washer perhaps) , comfortable bed ,nice bathroom, bid kitchen and living room. Enjoyed using the chromecast. I liked using the gym exercise bike. The reason I did not give 5 stars was a very active family with children above us. Despite us and the manager speaking to them (which improved things a bit) we endured a lot of trampelling noise from above, evenings and starting 6am. Our holiday was all about trying to find peace and quiet, so that spoiled it a bit.
Leisure Partner
10/10
Exceptional
19 May 2025
Justin
Awesome stay. Great reception staff and rooms were awesome for their age. Great quiet location with great Italian restaurant attached. Pool was heated and great for kids. Highly recommend.
Leisure Family
10/10
Exceptional
14 May 2025
Christine
Pool is amazing. Apartments spacious with all amenities. Across the road to beach. Restaurant on site . Great food. Management excellent .
Leisure Partner
10/10
Exceptional
28 Apr 2025
Emma
What an amazing spot, beautiful views, and an amzing space.
Leisure Family
10/10
Exceptional
17 Apr 2025
DANIEL

Great Family Getaway

Fantastic getaway for the family. Apartment was clean, spacious and comfortable. Pool was heated fun for the whole family.
Friends_and_family Family
6/10
Pleasant
01 Apr 2025
Harald
Apartment we were staying in need a makeover in every respect. Kitchen utensils a mix of leftovers.
Leisure Partner
10/10
Exceptional
12 Mar 2025
Gerry
Great apartment across the esplanade from the beach. Very clean and well equipped. Huge balcony with a view of the beach through the trees. One compliant, internet speeds are around 25mps, slow these days, and goes missing if you want to use it on the balcony. Other than that nothing wrong with this apartment and again, incredible balcony.
10/10
Exceptional
03 Mar 2025
Manuel
the room was excellent and the whole facilities were great.
Leisure Self
10/10
Exceptional
16 Feb 2025
Brian
Was very spacious and well decorated. En suite first class. Staff great.
Leisure Partner
10/10
Exceptional
30 Jan 2025
Jayne
Beautiful pool! Great Italian restaurant right next door.
Leisure Partner
8/10
Excellent
27 Jan 2025
Jose
There is a Tesla charger in the basement, but you need to request them to switch it on. The property is more like a serviced apartment, where you have to remove your garbage and put everything in the dishwasher before leaving. Otherwise neat and clean and great location!
Business Friends
10/10
Exceptional
08 Dec 2024
Daniel
Place was great to stay at, receptionists were helpful and friendly. They went the extra mile for us. It was our anniversary and had two young kids, they setup a cot for us and provided us with complimentary champagne. Great restaurants within walking distance. Their pool is to die for, very large, warm and clean you can swim without getting cold. The place is also very clean and maintained.

The only improvement I would suggest is their showers whilst not dirty definitely require a deep scrub/clean, visible mold and yellowing tiles which makes it feel a bit gross.

Will definitely stay here again when we come back to Hervey Bay
Leisure Family_with_children
10/10
Exceptional
29 Nov 2024
Susan
Great place
Leisure
8/10
Excellent
21 Sep 2024
Phillip
Friendly staff and well presented and maintained rooms.
Leisure Partner
10/10
Exceptional
14 Sep 2024
Gemma
The staff were lovely. The property was very child friendly. The facilities were great. We had a spa room which we loved. The 2 bed is spacious. We will be returning for a longer stay!
10/10
Exceptional
13 Sep 2024
Verified traveler
Heated pool is great. Upkeep on the property is also really good.
Friends_and_family Family
10/10
Exceptional
23 Aug 2024
Eva
Lovely spacious self contained unit - clean , comfy bed - great location. Loved the heated outdoor pool.
Leisure Partner
10/10
Exceptional
11 Aug 2024
Theresa

Modern, well-appointed apartment in good location

Friendly, welcoming staff. Nice spacious, comfortable, well-appointed apartment just a short stroll from a lovely patisserie, Indian and Italian restaurants. A couple of kilometres walk along the Esplanade to Reefworld and Urangan Pier. On the pick up route for whale watching tours.
Partner
10/10
Exceptional
11 Aug 2024
Michelle
Very spacious, beautifully kept property. Great location and pool was heated in winter. Very friendly reception staff. Great stay, would visit again.
Leisure Partner
4/10
Poor
26 Jul 2024
Tobias
Our apartment wasn’t clean and we had cockroaches in it.
Leisure Family
10/10
Exceptional
16 Jul 2024
Andre
Spacious, clean, modern friendly staff, there is nothing not to like
Leisure Partner
6/10
Pleasant
15 Jun 2024
David
The beds are not comfortable at all. We are Diamond Accor members and did not receive any of our amenities.
Business
10/10
Exceptional
27 May 2024
Tim
Very nice clean gym
Business Self
10/10
Exceptional
12 May 2024
Sarah
We really enjoyed our stay. We checked in after-hours but the process was easy, so was the next day in the reception area and the staff were really friendly. We were surprised at just how big the rooms were and the layout was perfect for us, we were in a 2 bedroom. Kids loved the pool and the added bonus that the pool is heated. We also enjoyed the number of cafes/restaurants in walking distance. We would definitely stay here again!
Leisure Family_with_children
8/10
Excellent
04 May 2024
Timothy
Heated pool was very nice and apartment was good. Furniture felt a little old when sitting on lounge for instance but overall the rest was fine. Wardrobe in bedrooms werent cleaned with hair and dust around spare pillows. Overall it was still a good experience.
Business_and_leisure Family
10/10
Exceptional
01 May 2024
Natalie
Great location! Quiet and spacious. Definitely recommend
Leisure Family
10/10
Exceptional
19 Apr 2024
Stephanie

Quiet and relaxing stay

Had a great stay. The accommodation and facilities are great. The location is also great right ln the beach with great cafes and restaurants next door
Friends_and_family Family
4/10
Poor
08 Apr 2024
P

Never again

Paid a large amount for 4 nights in a 2br apartment and expected there to be sufficient supplies for 5 days. But no...they wanted to charge us $3 for a towel when I asked for a clean one on day 3. They do not clean the room at all, or provide any sort of service. They did not leave enough supplies in room to last the 5 days, and when I went to reception to ask for toilet paper at 2pm, there was no one there. There was a number to call if reception is unattended - no one answered. They then expect you to clean the apartment before you leave, and whilst we were rushing around trying to clean the place before check out, they had the audacity to call us at 10:30am to harass us to check out. This place needs to provide proper supplies and service if they want to charge the amount they do. Not happy.
8/10
Excellent
29 Mar 2024
Bruce Ward
Nice, quiet and spacious apartment close to the beach. The pool was just the right temperature and we felt very safe.
Leisure Family_with_children
10/10
Exceptional
25 Mar 2024
Maria
Great stay right across from the peaceful Hervey Bay. The pool is beautiful and heated to the perfect temperature. Apartment was clean with plenty of space. Staff was very friendly.
Leisure Family_with_children
8/10
Excellent
24 Mar 2024
Gus
The bed was the worst bed I have ever slept on, it was way too soft. The apartment was nice and big, it had 2 toilets, 1 of them didn’t work. You couldn’t turn on the fan in the bedroom because of the amount of dust on the blades and the bedroom vents also had a lot of dust on them. The property was comfortable with a beautiful pool and easy access to the beach. Overall the property was ok.
Leisure Partner
10/10
Exceptional
17 Mar 2024
Trudy
Awesome roof top location. Spa under the stars.
Business_and_leisure Partner
10/10
Exceptional
04 Feb 2024
Sharon
The apartment is very comfortable clean and modern.
Leisure Family
10/10
Exceptional
27 Jan 2024
Alister

Little slice of paradise.

Nice Hotel, just across the street from the beach. Restaurants, and cafes nearby. Close enough to things, but far enough away to feel as though you are escaping from the majority of the world.
Pool is huge and gym and sauna are well equipped as well.
Rooms are clean and spacious with all the modern conveniences.
Reception is efficient and friendly.
Would definitely stay here again.
Partner
10/10
Exceptional
20 Jan 2024
Mark
We stayed in the swim up room. Loved it. Wanted to stay longer.
Leisure Family
10/10
Exceptional
28 Nov 2023
Gary
Very spacious clean and modern property.
Leisure
10/10
Exceptional
07 Nov 2023
Vivian
Heated Pool Fantastic staff very welcoming made check in and check out easy
Leisure Family_with_children
4/10
Poor
15 Oct 2023
Verified traveler

A regrettable stay

Small but numerous issues that compounded into a somewhat unpleasant stay. All dishes were filthy (intent of the stay in a apartment room was to be able to cook but that was immediately out of the question), the bathtub surface was peeling and chipped and unusable (part of the reason for booking the room was to use the bathtub), the handle for the shower mixer was broken off, the shower floor was dirty, an air conditioning inspection had been scheduled during our stay and the final insult was room service bursting into the room un announced in the morning.

The staff were all lovely and understanding, the above issues were all mentioned to staff.
Partner
10/10
Exceptional
13 Oct 2023
Nitisha

Excellent

Very plesant stay, close to the beach and everything. The court yard spa was good. Generous sized apartments and well equiped. Children had a good holiday.
Friends_and_family Family
10/10
Exceptional
22 Sep 2023
Emma
Thanks for a great stay
Leisure Family
10/10
Exceptional
10 Sep 2023
Benjamin
Well presented & maintained apartments. Easy to deal with. Would happily stay again.
Leisure Family
10/10
Exceptional
09 Jul 2023
Paul
Really great place to stay. Apartments had everything we needed, were clean and in a great location
My daughter spent a lot of time in the heated pool, it was great, even in July!
We will definitely stay here again
Thanks Allegra
Leisure Family
10/10
Exceptional
12 Jun 2023
Kim
We loved the apartment it was huge and clean. Customer service was friendly, easy and helpful. The view was perfect. The pool was a highlight - it really was heated and huge and the whole family loved it.
Leisure Family
10/10
Exceptional
26 May 2023
Kelvin
Always clean and quiet. The pool is warm and clean.
10/10
Exceptional
11 May 2023
Matt
Best hotel I’ve ever stayed at, perfect in every way. Very spacious, clean, comfortable and the hotel reception were extremely warm and welcoming. They upgraded us to a spa suite whilst it was off season which absolutely made our trip special. Can’t wait to stay there again next year in April!
Leisure Partner
10/10
Exceptional
10 May 2023
Glenn
Large residential unit, complete with everything our family needed for our week long stay. Excellent pool. Walk to variety of restaurants. Across the road for beach walks. Would definitely recommend.
Leisure Family
10/10
Exceptional
09 May 2023
terry
Great place to stay for a short relaxing holiday
10/10
Exceptional
27 Apr 2023
Whitney J
We came for my husbands work. I spent a lot of time in the pool and relaxing on our patio reading. We decided to pay more and book the swim up 2 bedroom apartment. I’m so glad we did, as it was everything we needed and more. It provided quick, easy and private access to the pool and had heaps of outdoor space to relax in. The location of the hotel was perfect for a beach walk to the shops and restaurants too.
It was quiet at night and the pool was clean and well maintained. We found all the staff we came across very helpful and welcoming. They went out of their way to make our stay a good one!
We would definitely stay again when we are up that way and will recommend a stay to anyone! Especially if they book the swim up room!
Thank you all 😀
Business_and_leisure Partner
10/10
Exceptional
22 Mar 2023
Verified traveler

Great place to stay in Hervey Bay

Allegra.... a great place to stay in Hervey Bay.
The pool area is fabulous, the unit was well layed out and comfortable.
Partner
10/10
Exceptional
15 Feb 2023
Geoff
Fantastic apartment. The only thing lacking was a view
Partner
10/10
Exceptional
12 Feb 2023
Paul
Great
Leisure Family
10/10
Exceptional
10 Feb 2023
Darren
Nice clean and very quiet,
Well priced.
Leisure Partner
10/10
Exceptional
04 Feb 2023
Amy
Friendly staff, great location. Big rooms. We enjoyed our stay.
Leisure Family
10/10
Exceptional
31 Dec 2022
Slavica
Very comfortable, modern and spacious apartment with a great heated pool
Leisure Family
10/10
Exceptional
11 Dec 2022
Marius
Excellent property with superb facilities, good location, service and well maintained.
Leisure Family
8/10
Excellent
25 Nov 2022
Philip
The pool is amazing,location is excellent.nice apartment.Down side only 2 towels for the whole week they said wash them who has time for that I am on holidays
Leisure Partner
10/10
Exceptional
01 Nov 2022
Gareth
Swim out unit is highly recommended. Pool is great, nice warm temperature. Beach across the road is quite nice. Hosts were lovely. Pleasant beachside walk to shops 5 mins away. The local RSL has great kid facilities and weeknight specials
Leisure Family_with_children
10/10
Exceptional
28 Oct 2022
Robyn
Apartments were very well equipped and staff very helpful.
Heated pool was enormous and well maintained and enjoyed by all in our group of 4. Only complaint would be there is no BBQ onsite (bit of a pity because we could have used it every day). Unfortunately we only found out about the 5th floor communal area/patio on our last night. It was a great area - we’ll set up with seating and gives a stunning sunset view.
Highly recommend this property!
Leisure Family
8/10
Excellent
23 Oct 2022
david
The Car Park entrance was dicey with traffic coming up and down a single lane curved driveway. The room was clean and tidy and well set out for a break . Convenient location on the esplanade with the beach on your door step.
Leisure Partner
10/10
Exceptional
22 Oct 2022
Ian
Great rooftop balcony, one of the best I’ve stayed at but…. The owner removed the jacuzzi which would have been the icing on the cake. Beautiful decor, fresh and clean but I would choose to stay in another hotel if it had a rooftop spa.
10/10
Exceptional
13 Oct 2022
Fleur
We loved this hotel.
We were well looked after and loved all the amenities, especially the huge, warm, gorgeous pool.
Across the road from a great beach, lovely area.
Will be back!
Leisure Family
10/10
Exceptional
25 Sep 2022
Taryn
Allegra was great for our family holiday - ideal location, great pool and truly relaxing space. Thank you!
Leisure Family
10/10
Exceptional
08 Aug 2022
TRUDY
Modern, Spacious, Spa was perfect, value for money
Leisure Partner
10/10
Exceptional
04 Jul 2022
Jennifer
Our family loved our stay at the Allegra Grand Mercure Hervey Bar. The modern and coastal decor was beautiful and the room was exceptionally clean. Our kids loved the warm heated pool (29 degrees!) and we enjoyed having our own spa. We enjoyed using the hotel gym and daily walks along the water front, particularly the gorgeous sunsets. Thank you to the kind and helpful managers. We will definitely be back, thank you.
Leisure Family
10/10
Exceptional
01 Jul 2022
James
The apartment was perfect. Lots of room for our family of 4, and the apartment has everything you could possibly need to make you feel at home. Internet was flawless, heated pool allowed us to enjoy a swim even on bad weather days. Check in and check out were smooth. We will definitely be staying again if we return to Hervey Bay.
Leisure Family_with_children
10/10
Exceptional
24 Jun 2022
Marius
Staff always very friendly and helpful.
Leisure Friends
10/10
Exceptional
23 Jun 2022
Esmeralda Laura
Beautiful property, very clean with lots of options! Highly recommend.
Leisure Self
10/10
Exceptional
10 Jun 2022
Michael
Really enjoyed relaxing stay. Well situated across from the bay and walkable each end to restaurants.
Leisure Partner
10/10
Exceptional
29 May 2022
Graham
The Allegra in Herevey Bay has generous sized rooms and amenities including an excellent swimming pool and gym facility. Our hosts were very helpful and we felt \"at home\" right from the start - highly recommended!
Leisure Family
8/10
Excellent
18 May 2022
Michael
Good layout of Unit in good location - 50m from a bike hire shop.
Leisure Partner
10/10
Exceptional
12 May 2022
Roslyn Jean
The staff were very helpful & friendly. The apartment was spacious, clean and very well equipped. The heated pool was fantastic, very clean and private with comfortable pool furniture. There is a good selection of restaurants within easy walking distance. The property was perfect for our much needed quiet break. We will definitely stay there again.
Leisure Partner
10/10
Exceptional
11 May 2022
Amanda
Excellent customer service and wonderful apartment
Leisure Family

Location & surroundings

Grand Mercure Allegra Hervey Bay
468 The Esplanade Hervey Bay Qld 4655, Qld Central Coast, Australia

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Grand Mercure Allegra Hervey Bay

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