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The Bay Apartments

Fraser Coast - QLD · Australia

371 The Esplanade ScarnessView location

9.6/10Excellent219 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.6/109.6
Condition9.4/109.4
Neighborhood9.4/109.4
Value9.0/109.0
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Bay Apartments

Directly across the road from Scarness Beach, The Bay Apartments feature a tennis court, a heated outdoor pool, children's wading pool and a heated outdoor spa pool. Set in lovely tropical gardens, all air-conditioned apartments feature a private balcony with ocean or pool views.

A complimentary starter pack of tea and coffee are given on arrival. Laundry facilities and a full kitchen with a dishwasher and microwave are standard in all apartments. Each modern apartment features flat-screen cable TV and a DVD player. Most apartments also have a hot tub or a spa bath.

The Bay Apartments Hervey Bay are 5 minutes’ drive from the Botanic Gardens, and 10 minutes’ drive from Hervey Bay Airport. Urangan Boat Harbor, the departure point for whale watching tours, is 3. 1 mi away.

Guests can work out in the fitness center or prepare a meal using the barbecue facilities provided.

Read more about this hotelShow less

With a stay at The Bay Apartments in Hervey Bay (Scarness), you'll be within a 5-minute drive of Hervey Bay Historical Village Museum and WetSide Water Education Park. This beach apartment is 1.3 mi (2.2 km) from Shelly Beach and 2.3 mi (3.7 km) from Stockland Hervey Bay Shopping Centre.

Make yourself at home in one of the 36 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies or patios. Digital programming along with DVD players are provided for your entertainment. Conveniences include microwaves and electric kettles, and housekeeping is provided weekly.

Featured amenities include luggage storage, laundry facilities, and an elevator.

Popular amenities

Swimming Pool
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

On bay No cribs (infant beds) available Parking height restrictions apply By ocean Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Parking height restrictions apply.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 9:00 AM - 4:00 PM
    • Saturday - Saturday: 10:00 AM - 1:00 PM
    • Sunday - Sunday: 9:00 AM - 11:00 AM
    To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include outdoor lighting
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Esplanade 0.5 km / 0.3 mi
Hervey Bay Historical Village Museum 1.2 km / 0.8 mi
Torquay Beach 1.4 km / 0.8 mi
Duggan Conservation Park 1.8 km / 1.1 mi
WetSide Water Education Park 2.1 km / 1.3 mi
Shelly Beach 2.1 km / 1.3 mi
The Big Whale 2.5 km / 1.6 mi
Fraser Coast Cultural Centre 2.7 km / 1.7 mi
Hervey Bay Surgical Hospital 3 km / 1.9 mi
Stockland Hervey Bay Shopping Centre 3.3 km / 2.1 mi
Urangan Central Shopping Centre 4 km / 2.5 mi
Hervey Bay Golf and Country Club 4.1 km / 2.5 mi
Hervey Bay Botanic Garden 4.2 km / 2.6 mi
Gables Point Beach 4.2 km / 2.6 mi
Urangan Pier 4.6 km / 2.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 23
  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT THREE BEDROOMSAPARTMENT • THREE BEDROOMSAPT.B3

    Photos are not available for this room type.

    The Bay Apartments

    APARTMENT THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT POOL VIEWAPARTMENT • POOL VIEWAPT.VP

    Photos are not available for this room type.

    The Bay Apartments

    APARTMENT POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    The Bay Apartments

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT POOL VIEW TWO BEDROOMSAPARTMENT • POOL VIEW TWO BEDROOMSAPT.B2-VP

    Photos are not available for this room type.

    The Bay Apartments

    APARTMENT POOL VIEW TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    POOL VIEW TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    The Bay Apartments

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Bay Apartments

9.6
Excellent
219 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.6 /10
Condition
9.4 /10
Neighborhood
9.4 /10
Value
9.0 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
06 Jul 2026
Candice
The room was immature and had everything to accommodate our family. Spacious and clean rooms, spacious parking and close to shops.
Friends_and_family Family
10/10
Exceptional
31 May 2026
Jasmin
We were very happy to holiday here. Well presented and clean.
Family_with_children
10/10
Exceptional
25 Feb 2026
Mireille
Amazing place to stay
Partner
10/10
Exceptional
04 Nov 2025
Amanda
Well maintained
10/10
Exceptional
03 Nov 2025
Cathy
Excellent location
Leisure Family
10/10
Exceptional
24 Jun 2025
ross
nice
Leisure Family
10/10
Exceptional
04 Jun 2025
Andrew
Did a great job considering major repairs after flooding this year.
They let us know the inconveniences and dropped the tariff to compensate.
Leisure Family
10/10
Exceptional
14 Feb 2025
Sharon
The appartments are beautifully decorated and spacious. Great views.
Leisure Family
10/10
Exceptional
11 Jan 2025
Lisa
We enjoyed our stay at The Bay apartments. We commented on the very friendly service.
Leisure Family
10/10
Exceptional
14 Dec 2024
Ian
Will stay at The Bay when we holiday at Hervey Bay
Leisure Family
10/10
Exceptional
25 Nov 2024
Verified traveler

Great place to stay

Highly recommend didn’t want to leave hope to return again asap
Partner
10/10
Exceptional
22 Nov 2024
Lesley
The apartment was very spacious and very clean. It had everything you could possibly want. The pool area was lovely and inviting.
The staff were very friendly. I would recommend this property to anyone and would definitely return.
Leisure Partner
10/10
Exceptional
17 Nov 2024
Leanne
Lovely apartment. Immaculately clean and self contained with all amenities that we required.
Lovely view of the ocean and a short walk to the beach, local shops and restaurants.
Staff very friendly and helpful.
On site parking.
Leisure Friends
10/10
Exceptional
27 Oct 2024
Chris
This was our first holiday as a family and we loved it. It was very comfortable and the pool was amazing for the kids
Leisure Family_with_children
10/10
Exceptional
24 Oct 2024
Raelene

Massive self contained apartment

Massive self contained apartment, had everything you need. The pool was lovely and warm, there was also a baby pool and spa. They had a great outdoor area with a BBQ and tables and even a fridge to put your food in. There was a gym and a sauna. Near the lifts they had a book library.

Opposite is a lovely warm beach to swim in, lots of restaurants in walking distance.
Partner
10/10
Exceptional
24 Oct 2024
Robyn

Perfection

Beautiful apartment, beautiful views!
Partner
10/10
Exceptional
24 Oct 2024
Janelle
Thoroughly enjoyed our stay. Modern spacious & clean self contained apartment. Beautiful location & outdoor heated pools & great outdoor facilities. Staff very friendly & helpful.
Leisure Family
10/10
Exceptional
19 Oct 2024
Jason
This property is amazing! Great views from the balcony. Large living space with all the amenities. If I could move in, I would be very happy.
Self
10/10
Exceptional
17 Oct 2024
Ian
Always happy with The Bay. Have had 3 holidays here and loved every time and with no complaints.
Leisure Friends
10/10
Exceptional
01 Oct 2024
Evlampia
We love staying when we travel to Hervey Bay
Leisure Partner
10/10
Exceptional
06 Sep 2024
Colleen
What a beautiful spot to spend a few days. It was a shame I was working, however it certainly made it easier.
Thanks Bay Apartments, I'll be back
Business Self
10/10
Exceptional
03 Sep 2024
Jayne
Beautiful apartment with secure parking. Excellent facilities. Loved everything about it.
Leisure Family
10/10
Exceptional
29 Aug 2024
Carly
Great apartments, nice pool and very clean
Leisure Family
10/10
Exceptional
27 Aug 2024
Stephanie
One of the nicest places I've ever stayed. Wonderful large and spacious unit. Beds were like clouds to sleep on and the view was great. Highly recommend.
10/10
Exceptional
26 Aug 2024
Lisa
Great location and big apartments
Leisure Family
10/10
Exceptional
14 Aug 2024
Carol
The receptionist was so friendly and helpful
Leisure
10/10
Exceptional
22 Jul 2024
Catherine
Quality apartment in a modern complex. We stayed on the top floor and enjoyed the winter sun until early afternoon. A short walk to the beach and all shopping and dining nearby.
Leisure Partner
10/10
Exceptional
14 Jul 2024
Melanie
This property is the perfect location for a relaxing weekend away with friends or family. The property managers have thought of everything and made the stay easy and effortless. Will definitely be back.
Leisure Friends
10/10
Exceptional
08 Jul 2024
Anneke
The apartment was huge, so much space and clean with a massive patio. The pool was heated which was great and we also used the sauna that the property has. Everything was close by and we enjoyed an early morning walk on the esplanade and beach just across the street. Very pleasant and comfortable stay! Thanks
Leisure Family_with_children
8/10
Excellent
08 Jul 2024
Sandi
Beautifully presented property in a good location with good facilities.
Leisure Family
10/10
Exceptional
31 May 2024
Ian
Happy with everything and will return
Leisure Partner
8/10
Excellent
25 May 2024
Donna
The place was very quiet. Property managers were super helpful and great to communicate with. Easy to walk to restaurants etc we jumped on scooters along the foreshore. Overall we had a great stay!
Leisure Family
8/10
Excellent
13 May 2024
Andrew
great apartment and facilities
lots of gates and key entries to get to beach and shops
Leisure Family
10/10
Exceptional
11 Nov 2023
Lisa
Could not fault this property - spacious, clean, well equipped, beautiful views and friendly helpful staff. Will definitely be back!
Leisure Family_with_children
10/10
Exceptional
08 Nov 2023
Verified traveler

Ocean view

Great place, spacious and comfortable
Friends_and_family Family
10/10
Exceptional
11 Oct 2023
Leightyn
Great location.
Leisure Family
10/10
Exceptional
11 Oct 2023
Margaret
Had another nice stay at the Bay apartments. The furnishings are a little tired but the layout and of the apartment was great. The view of water and trees is wonderful.
Leisure Friends
10/10
Exceptional
26 Sep 2023
Renee
A great spacious apartment with a great view, nice and quiet - clean comfy, great stay and would highly recommend
Leisure Family
6/10
Pleasant
24 Sep 2023
Andrew
Overall the apartment was nice. Except the ensuite bathroom. It was full of mould. So bad that my wife refused to shower in it. Even the shower head had mould on it. Luckily the apartment had two bathrooms and the second was mould free. Took plenty of photos of it.
Leisure Family_with_children
10/10
Exceptional
23 Sep 2023
Morris
Nice property.
Leisure Family
10/10
Exceptional
19 Sep 2023
Sheree
Spacious apartment, perfect for family getaway!
Leisure Family
10/10
Exceptional
13 Sep 2023
Lynne
The size of the apartment plety of room nice balcony overlooking the bay very quiet lovely pool area.
We stayed here for a few days as we live locally and we were having work done at home needed to be away for 3 days so pleased we came here would certainly recommend it
Leisure Partner
10/10
Exceptional
12 Sep 2023
Suzanne
Had a fantastic break.
Apartment very comfortable, spacious, wonderful views and spa on balcony very relaxing.
Enjoyed the pool and very close to beach.
Leisure Partner
10/10
Exceptional
05 Sep 2023
Shelley
Apartment and balcony size was great, modern and clean. Use of tennis court was fun, and pool area was nice and sunny. Bathroom/shower could do with a refresh, but that is something that I'm particular about, it was still clean and functional.
Leisure Partner
10/10
Exceptional
31 Jul 2023
Margaret

The Bay Apartments - a great place to stay

These are really nice apartments in a great location just across the road from the water. Our apartment had partial ocean views and a huge balcony, full kitchen with dishwasher, dining, lounge, laundry facilities and nice comfortable furnishings.
Our flight from Brisbane to Hervey Bay was cancelled by Qantas so we arrived late (by bus). Anne was so helpful bringing extra milk and coffee pods to the apartment before we arrived so we would have something for the morning before our 7.20am pickup for a whale watching tour.
The apartment had everything we needed and was a great home away from home. The TV had Foxtel and WiFi was good, beds were nice and comfy. It's in a secure complex with token required to get in the doors, up the lifts, and thru the gates to the street front. There's a nice pool and a tennis court also.
There are several restaurants, cafes, supermarkets, and the Beach House hotel with bottle-shop nearby.
We would definitely stay at The Bay Apartments again if we are back in Hervey Bay, highly recommended.
Partner
10/10
Exceptional
03 Jul 2023
Samantha
Loved the proximity to Enzos! Family enjoyed the tennis court, large clean room, very well stocked kitchen
4/10
Poor
03 Jul 2023
Erin
The pictures did not match the room. There was no ocean view, no spa on veranda, but the instructions to use the spa were in our room. Would’ve been great to know the pool was heated on check in, or when we called to ask where our spa was. The floors were so dirty, I had to clean my 2yrs old feet constantly. The ensuite shower is not appealing to use, I laid out the bath mat to stand on, in fear of catching tinea because the square tiles are old. I could hear so much noise from the apartment above, there were no chain lock on the doors, so on level 1 with exposed foyer area, I did not sleep. Crime is high in Hervey Bay these days, and having to park outside the property on our last night made our stay absolutely horrible! We often stay in more expensive properties while visiting family and this hotel does not have the luxuries other properties provide. The bed was awful, I actually slept better on the couch, which is very disappointing at the rate we paid. No point bringing this up with staff when we know they couldn’t move us and can’t offer any complimentary breakfast or anything. Maybe they should get coffee vouchers for future disappointed guest.
Leisure Family_with_children
8/10
Excellent
21 May 2023
Noreen
Beautiful property… Hot Tub wash a lovely surprise and was much appreciated… Having stayed in various hotels and self catering apartments over the last month whilst travelling in Australia… This was the most expensive… However, attention to detail is needed in the cleaning department… All the lamp shades were extremely dusty… the shower head kept falling out of its socket… lots of ants in the bathroom and kitchen… For the price… I expected more… Only met one person at the property.. a lady named Melissa who was so nice…
Leisure Partner
10/10
Exceptional
02 May 2023
Leonie
Loved our stay at The Bay. Found it very relaxing once we arrived.
Leisure Family
8/10
Excellent
25 Apr 2023
Darby
Great pool!
Leisure Family_with_children
10/10
Exceptional
09 Apr 2023
Shannon
Perfect 3 bedroom for large family in an excellent position
Leisure Family_with_children
10/10
Exceptional
21 Mar 2023
Mark
Great property, in a very convenient location. Property management were excellent.
Leisure Family_with_children
10/10
Exceptional
18 Mar 2023
Ian
First class apartments, near shops etc, lovely staff, a place where we will return.
Leisure Family
10/10
Exceptional
13 Mar 2023
Mark
We had the three bedroom apartment. It was very spacious and clean with separate bathrooms and two tv areas so lots of room for our family. We extended for a day (twice) and the staff were so accommodating and helpful. We were a little confused upon our late arrival because the key fob wouldn’t work and then we realised there were TWO separate building entrances and we were at the wrong one. That’s my only negative comment. We have already booked there again.
Leisure Family
10/10
Exceptional
12 Jan 2023
Greg and Jo
Very quiet and well maintained. Secure parking, greatvpool and bbq area. Super big 3 bed apartment. Excellent location for walking to eateries, the beach for swimming and easy to sit a while away a day watching the world go by.
Leisure Family
8/10
Excellent
04 Nov 2022
Rhonda
It didn’t feel beachy at all. Wasn’t as open as I would have expected but was clean & had all amenities.
Only problem was leak in main bathroom ceiling on the last morning. Water was dripping through from above.
Leisure Partner
10/10
Exceptional
29 Oct 2022
Leanne
Stunning apartments and property. Tastefully appointed with plenty of room and immaculate apartment. Pool area was lovely, although spa not working. However, we had a spa apartment and that was fabulous. Would highly recommend this property.
Leisure Partner
10/10
Exceptional
28 Oct 2022
Deborah

Best apartment for holidaying in Hervey Bay

We came to Scarness to visit my daughter and her family and so happy we found the Bay Apartments. It’s located opposite the beach and has a great lap pool, wading pool for kiddies and large spa, plus sauna and bbq area. The apartments rooms are spacious and have everything to make a great holiday. Will always stay there now
Friends_and_family Family
8/10
Excellent
23 Oct 2022
Margaret
Liked the size of the apartment and the outlook and views.
Leisure Self
10/10
Exceptional
22 Oct 2022
Jakki van
Fantastic location. Lovely beach so close. Rooms were spacious and huge balcony . We enjoyed the heated spa on our first night but it was cooler on the second, we accidentally turned off the heating due to lack of clear instructions. Overall a beatiful apartment fully equipped kirchen . Washer AND dryer so even went home with clean and dry beach towels. Perfect.
Leisure Family
10/10
Exceptional
30 Sep 2022
Cameron
Beautiful modern and spacious apartments. Great location, good security, easy straight forward communication from start to finish.
Leisure Family_with_children
10/10
Exceptional
10 Sep 2022
Andrew
Reception was very good. A warm welcome Good ideas for dinner
Leisure Partner
10/10
Exceptional
06 May 2022
Phillip
Very spacious and comfortable.
Fully functioning kitchen and bathrooms.
Large TV’s, with blue ray DVD and Sony surround sound.
Large balcony with seating for 8.
Complex includes a great swimming/lap pool, dry sauna, gym, bbq and drinks area with cover.
Fast elevator to basement car parking.
Quick walk across the road to the beach. Just perfect.
Will definitely be back.
Leisure Partner
10/10
Exceptional
30 Apr 2022
Walter
very nice
Leisure Family
10/10
Exceptional
23 Mar 2022
Danielle

Excellent Stay

Absolutely fabulous stay. Apartment was huge, spotless and in a great area. Will definitely return.
Partner
10/10
Exceptional
22 Mar 2022
Amanda
Nice location, across from beach and near some good restaurants. Nice pool and overall apartment.
Leisure Family_with_children
10/10
Exceptional
19 Jan 2022
Jenette
Great place to stay with the family close to cafe’s.
Leisure Family
10/10
Exceptional
20 Dec 2021
Sharon
These apartments were lovely. Plenty of room and very comfortable.
10/10
Exceptional
14 Dec 2021
Mick
Very roomy appartment and excellent facilities
Leisure Partner
10/10
Exceptional
14 Nov 2021
Robyn
These apartment are spacious, well appointed and in a great location. We’ll definitely recommend and stay again.
Leisure Friends
10/10
Exceptional
11 Sep 2021
Deborah
Good location, friendly and helpful staff.
Leisure Self
8/10
Excellent
14 Aug 2021
Kim
Great location on the river, good sized room, very pleasant staff, overall a great place to stay.
Partner
8/10
Excellent
27 Jun 2021
Robert

Nice place to stay.

It was great
Partner
10/10
Exceptional
31 Mar 2021
Catherine

Lovely Unit, Excellent Location

The Bay is a lovely property.
We were contacted to confirm arrival time and were sent very clear instructions on how to access the property and where to collect the keys.
The apartment had a great layout and fantastic view from the 5th floor.
The location on the Esplanade was perfect, very handy to everything.
Partner
8/10
Excellent
31 Mar 2021
Verified traveler
The property is very private and the apartment was large, great location for walking to beach and cafes. Pool is large and grounds beautifully kept
Leisure Partner
10/10
Exceptional
04 Mar 2021
Rebecca

Great place in great location

Beautiful apartments in great location. Very large too!
Friends_and_family Family
10/10
Exceptional
01 Mar 2021
Verified traveler
Good location, you can walk to the beach, shops and restaurants.
Friends_and_family Family
10/10
Exceptional
22 Nov 2020
Ange
Will definitely be staying at The Bay in the future
Leisure Partner
10/10
Exceptional
12 Oct 2020
Kayla

Amazing weekend stay away

Was an amazing stay staff where lovely place was amazing so clean would stay there every time I go to Hervey Bay 10/10 would recommend to other I know holidaying in Hervey Bay 😊
Partner
10/10
Exceptional
02 Oct 2020
Verified traveler
Highly recommend staying here. Cant fault it. We will come back for sure. 🙂 clean, well maintained, great view and a versatile pool with spa that caters for all ages. 👌
Friends_and_family Family
10/10
Exceptional
23 Aug 2020
Eileen Leonie

Great place to stay in Hervey bay

Great place to stay. Brilliant location and excellent accommodation. Easy communication with The Bay managers. Highly recommend.
Partner
10/10
Exceptional
22 Aug 2020
Robyn
Beautiful spacious, clean apartment with every thing you need for a comfortable stay. Apartment is very modern and really liked the decor. Big balcony with a lovely ocean view right opposite a beautiful beach. All the staff were very friendly and helpful. Looking forward to our next stay which we booked immediately.
Leisure Partner
10/10
Exceptional
15 Aug 2020
Jo
It is clean and comfortable great location
Has everything you need in the units
Good car parking spaces
Reception staff are friendly and helpful
Friends_and_family Family
10/10
Exceptional
02 Aug 2020
Gavin
Sensational Complex, Great Location, everything about the accommodation was brilliant, I would recommend this place
Leisure Partner
10/10
Exceptional
12 Jul 2020
Megan
Great communication, very clean, we will definitely return.
Friends_and_family Family_with_children
10/10
Exceptional
05 Jul 2020
Verified traveler
Beautiful apartment, well equipped, with fantastic views
Friends_and_family Family
10/10
Exceptional
08 Dec 2019
Reece

Wonderful room

What an amazing room! We did have one of the large 3 bedroom ones up the top level but it was amazing. Clean with great staff and good amenities. Enjoyed our stay immensely and would definitely stay again.
Friends_and_family Family
10/10
Exceptional
06 Nov 2019
Joanne

Very clean and tidy

The room was amazing, fresh and huge! The location is great too. Grounds were pretty
Friends_and_family Family
4/10
Poor
09 Oct 2019
Verified traveler
We booked a room for 3 adults and 4 children only to be told on arrival that we can't have 7 people in the room. The stove and oven didn't work. The drier had to be fixed while we were there..
Leisure Family_with_children
8/10
Excellent
06 Oct 2019
Verified traveler
We enjoyed the spacious living areas that allowed to families to share the space comfortably.
Leisure Friends
10/10
Exceptional
30 May 2019
Verified traveler
The staff were very friendly and accomodating to the needs of our young family. Great location.
Friends_and_family Family_with_children
8/10
Excellent
28 Apr 2019
Verified traveler
These apartments are very spacious. Ideal for a family get away.
Friends_and_family Family
6/10
Pleasant
19 Mar 2019
Verified traveler
Good location lovely view great staff good choice of cafes
Friends_and_family Family
4/10
Poor
30 Nov 2018
notatourist
room stank like cigarette smoke - when I mentioned it on way out I was told 'it shouldn't' - it did.
no powerpoints anywhere accessible other than kitchen and bathroom - simply nowhere in the living areas to plug in a laptop - when I asked for an extension lead this was too hard and couldn't help
the lift broke on day2, had to use fire stairs - I was on 3rd floor. I accidentally wandered onto 2nd floor from firestairs and opened 'my door' and wandered into somebody else's room! - my keys opened their room! went to level 3 and tried the room next to mine - same thing, my keys opened their room! When I mentioned this at checkout I was told, 'that shouldn't happen' - it did.
I wouldn't be giving any of this feedback if it wasn't for what happened after I checked out... reception is located at the back of the building and is accessed from rear back street. The only way to exit out the front of the building onto the main street / access to beach is with a key to open several gate doors. As I'd handed in my key I couldn't get through. I asked if somebody could let me out onto the main street (carrying 20kg of bags) and was told 'no', and that I'd have to walk 200m down the back street, turn left and then another 50ms onto the main street!... 35 degrees, lugging 20kgs of bags on foot. I was pretty clear about my disappointment and the guy says, 'thanks have a good day'... seriously?
Business Self
10/10
Exceptional
08 Nov 2018
Kel
Spacious, well furnished apartment able to fit our family group easily.
Great pool
Very convenient location across the road from the beach and a short walk to cafes and restaurants
10/10
Exceptional
22 Oct 2018
Rob

Great location

Had a long weekend for the wife's Birthday and was looking for a great place to relax and enjoy some creature comforts like the private spa.
10/10
Exceptional
11 Oct 2018
Kathryn
Well presented & very comfortable. Great rooms, large balcony & great pool, spa etc
10/10
Exceptional
02 Oct 2018
John Patrick

Stay at Harvey Bay, Bay Apartments

My stay at the Bay apartments was excellent in all aspects.upon arrival reception noticed that i had booked for two when in fact i was travelling alone so the offer was immediate to modify the tarrife
Family
10/10
Exceptional
09 Sep 2018
Leigh

Great Apartment

Loved it. We had booked a 2 bedroom apartment but were actually allocated a 3 bedroom. If the 2 bedrooms are of the same quality as I would expect they are then we would have had no complaints. Apartment is very well equipped with everything you need for a stay. We would very happily stay again and for a longer time.
Our apartment had a car park which could accommodate 2 cars so if you were travelling with friends and had 2 cars both could be parked securely in the under building car park.
One thing to note though is that the address is Charlton Esplanade but you actually access it from the street behind.
10/10
Exceptional
27 Dec 2017
Kelly
Lovely comfortable stay. Thank you
Family

Location & surroundings

The Bay Apartments
371 The Esplanade Scarness, Hervey Bay, Australia

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The Bay Apartments

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