Name: Hampton by Hilton Edinburgh West End
Address: Fountainbridge 166, 166, Edinburgh, EH3 9RX, GB

10/10

Exceptional

29 Jul 2026

Les

Great location, friendly staff and great breakfast choices.

6/10

Pleasant

27 Jul 2026

Lindsay

Room very clean and comfortable, if basic. We missed having a fridge in the room though.
The breakfast was great.

Biggest issue is parking - there is no clear access to ‘the rear of the hotel’, and we spent over 40 minutes trying to phone reception at the hotel for assistance and nobody picked up once, the lady at the front desk at check in was incredibly unapologetic, just shoved a slip of paper across the desk with another car park (which we had already tried and was full!).
The hotel need to clearly advise guests how to get into their own car park, and publicise the discount code for the fountain park multi car park, instead of playing secret squirrel over the parking arrangements nearby (£16 at the hotel, but only £10 for fountain car park).

If you aren’t driving and don’t mind not having a fridge, then it’s a decent hotel!

6/10

Pleasant

25 Jul 2026

Lisa

The hotel was centrally located, clean and well equipped with a hot and tasty breakfast included. The staff were with friendly and helpful. However our room, 113, smelled of sewage or blocked drains, it had no workable or changeable air con so the room was hot and there were no windows to open. The room walls were paper thin often hearing a crying baby or other people staying. The queen size (5ft) bed was rock hard so unfortunately I didn’t sleep a wink but the bathroom was lovely and the room very clean and well furnished.

The price was very expensive close to £400 for one night, probably as we were attending a concert at Murrayfield, almost the same price as a top level hotel offering king size beds and bigger rooms.

Would stay again for location and a discounted £10 car parking space 5 minutes walk away, if we could get it at a better price.

10/10

Exceptional

22 Jul 2026

Sai Kishan

walkable to
city centre

Family_with_children

10/10

Exceptional

18 Jul 2026

Angelika

We had a great time staying at the hotel, staff was very helpful and nice.

Partner

10/10

Exceptional

18 Jul 2026

Martin

Our short stay in July 2026 was a good experience with Hilton. The Hotel position in town of Edinburgh was great and enabled us to sometimes walk or bus into the main area. We were going to see a concert of James Taylor at the Castle on one of the nights and had two other full days to explore Edinburgh's shops and sights. Bus stop only yards away. We were fortunate enough to get parking for the duration of our stay as I have a Blue Badge, but I see from other reviews it's not always guaranteed. Room was big enough for our needs(twin room) and very airy and clean when we arrived!
All staff were very pleasant and helpful and we enjoyed our breakfasts. There was plenty of choice in cooked or non cooked, can't agree with others in reviews who moaned about lack of choice!(previous experience of places like Premier/Travelodge etc have sometimes left us wanting.
Overall, we really enjoyed our stay and would use this and other Hilton Hotels elsewhere.

Partner

10/10

Exceptional

17 Jul 2026

Bruce

The room was perfect for our needs and clean. The staff was so friendly and helpful. Location was great and so accessible to many activities by walking or bus.

Partner

10/10

Exceptional

16 Jul 2026

Michal

Pleasant stay with such a cordial staff. The breakfast is impressive, plus the cleanliness of the place.

Partner

8/10

Excellent

16 Jul 2026

Brian

Good location if able to walk the 15 minutes into the centre

Partner

6/10

Pleasant

15 Jul 2026

Philip

Not as well located as you might believe. The coffee is absolutely disgusting. Exploitative prices for bottled water and snacks. Completely unjustified to charge £16 per night for on-site parking on top of a £200 plus bill for the room. Didn’t answer a query about parking until a day into the stay. Seems to be trading on the Hilton brand but with no substance behind it, and really quite disappointing.

Partner

8/10

Excellent

06 Jul 2026

Mark

Good clean modern hotel with effective air conditioning. Buffet breakfast was excellent and staff friendly and informative. Close to Bowling arcade and fast food outlets also a short walk towards the city with plenty of restaurants. 20 minute walk into the city and a bus stop just outside if desired. Bathroom had all the washing products you would need but my daughter pointed out that the bathroom lock was difficult to use. There is a good small gym that was well equipped with towels and a water dispenser. My only suggestion for improvement would be to have a small fridge in the room. Overall a very enjoyable and comfortable stay.

Family_with_children

10/10

Exceptional

05 Jul 2026

Benjamin

Absolutely wonderful staff, food, facilities, and as an overall base for my trip. Great place to rest and recover after a long, fun day. Would recommend highly!

Self

8/10

Excellent

02 Jul 2026

Heidi

Convenient and was able to get a parking space

Family

10/10

Exceptional

02 Jul 2026

Liviu

clean room
great staff
good breakfast
great location

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Sue

Hotel located well for easy access to places of interest. Hotel very clean in room and other areas of hotel. Staff friendly and very helpful. Good choices of food for breakfast.

Friends

6/10

Pleasant

22 Jun 2026

Walter

Staff helpful and competent. Breakfasts were low quality, especially eggs and sausage. Fruit was not fresh but frozen?

Partner

10/10

Exceptional

21 Jun 2026

John

Room was spotless, Staff were very friendly and helpful, a good variety at breakfast my niece enjoyed the waffles. The bar was also great. The gym is basic but managed some cardio and weights. For parking it does cost £16 a day but most hotels now charge. Park at front of hotel and speak to reception who will give a code and you will be directed to parking. Takes about 20 min to get to the shopping area or take the bus which stops more or less outside hotel. We would definitely recommend staying and we will be back.

Family

8/10

Excellent

19 Jun 2026

Renata

The hotel is modern, clean, and well maintained. The breakfast buffet is extensive and very popular. I took off one star because the rooms are tiny and designed for couples - I booked a room for 3, and with the sofa bed in use, two people couldn't pass by each other and the desk was unusable. And the bathroom door is made of frosted glass (?!)

Family

6/10

Pleasant

16 Jun 2026

valentina

Clean room

Partner

8/10

Excellent

14 Jun 2026

CHERYL

A good hotel with a great breakfast buffet and located pretty centrally in the city. Very clean & staff very helpful. Comfortable beds!

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Harold

This is a really nice hotel that is close-ish to the sites of Edinburgh. The staff was friendly, the room was very nice. There are more centrally located hotels, but they are much more expensive. Breakfast was very good.

Family

10/10

Exceptional

01 Jun 2026

Pui Wah

It's clean and tidy hotel. Everything looks like new. The breakfast is ok and the staffs are helpful.

Friends_and_family Family

8/10

Excellent

01 Jun 2026

Elke

Das Hotel ist noch recht neu und unser Twin Room war geräumig, sauber und hell. Einziger Schwachpunkt (leider wie so oft) war die raumgreifende Steinplatte um das Waschbecken im Bad, die für kleine Menschen sehr unpraktisch ist, man macht sich ständig die Kleidung naß.
Das Hotel ist von Neubauten umgeben und liegt gerade so noch zentral genug, um zu Fuß in die City zu gelangen. Für alle anderen befindet sich eine Bushaltestelle direkt neben dem Hotel.
Vor dem Hotel kann man mit dem PKW nicht bzw. nur kurz anhalten, um das Gepäck auszuladen. Der Parkplatz hat nur wenige Plätze und liegt hinter dem Hotel, die Anfahrtsanweisung bekommt man erst bei Check-in. Von dort gibt es keinen direkten Zugang zum Hotel, man muss immer um das Gebäude herumgehen.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

John

Clean room, friendly staff

Family

10/10

Exceptional

31 May 2026

Belinda Lisa

We always stay here when we come to Edinburgh as we love the location & all the hotel has to offer.
The hotel is spotless, the staff are helpful & the breakfast is hot & varied to suit all dietary needs.
The rooms are spacious & clean.
Perfect!

Partner

10/10

Exceptional

29 May 2026

Dini

overall, I had good experience at the hotel. Everything was satisfactory, but the only issue was that there just 2 lifts ( one was not working at that time )which could be inconvenient, especially during busy times.

Friends

10/10

Exceptional

28 May 2026

Nick

The staff was exceptional!!

Family

10/10

Exceptional

22 May 2026

Bishnu

Very helpful polite everything was perfect 👌

Partner

8/10

Excellent

16 May 2026

Murat

Otelde 3 gece konakladık. Odalar biraz küçük ama edinburghta genel olarak böyleymiş. Odalar temiz, kahvaltı bizler için biraz yetersiz ama idare edebiliyorsunuz. Konumu çok iyi şehir merkezine yürüyerek çok rahat gidebilirsiniz.

Friends_and_family Family

10/10

Exceptional

14 May 2026

Les

Great room and great breakfast.
Wonderful location and friendly staff.

Self

4/10

Poor

09 May 2026

Kara

A basic hotel which should be budget prices but we paid £185 for one night.

The room smelled like it had been cleaned with a dirty cloth/mop.

No coffee machine - sachets. Only normal tea. No biscuits.

Tv signal awful. Impossible to watch.

No glasses in bathroom.

Breakfast was poor - scrambled eggs were so dry, no other egg options, basic bread to toast - no sourdough, no fresh juice - it comes from a post mix machine, coffee not great.

Reception staff were very pleasant.

Partner

10/10

Exceptional

08 May 2026

John

Just a one night stay for us but all boxes ticked

8/10

Excellent

05 May 2026

Vaughn

Very nice stay and staff quite helpful.

Partner

8/10

Excellent

03 May 2026

Sara

Over all a good hotel. Nice staff, clean rooms but the breakfast was a bit poor. Very sugary options. I would love more healthy options, like more fresh veggies and fruits. Better bread, and the cheese slices were hard (and old?)

Friends_and_family Friends

10/10

Exceptional

01 May 2026

Kenny

This is our go to hotel when we visit Edinburgh. Very clean, close to the city and the staff very friendly. The only slight blip is the breakfast. The quality of food is excellent but it is stated that breakfast is on until 10.00 weekdays but you may find a lot of things are taken away by 9.40 including cereals and cutlery

Partner

8/10

Excellent

21 Apr 2026

John

Very friendly staff and good complimentary breakfast. Car park a bit tight due to people parking selfishly. Good location and very convenient for the city highlights.

Family_with_children

6/10

Pleasant

20 Apr 2026

eve

Breakfast was varied with hot and cold foods available. Cooked food had been kept warm therefore not as fresh as it should have been. Rooms clean and of a general standard. Staff accommodating. Hotel central, ideal for our weekend away in the city.

Friends_and_family Friends

10/10

Exceptional

17 Apr 2026

Bernadette

We had a very good stay. No noise which enabled us to get a good night’s sleep.

Family

10/10

Exceptional

17 Apr 2026

Angela

My first time here and I was really impressed very nice and helpful staff, very clean hotel rooms, also very clean. The breakfast area was also very good and a very good selection to choose from and plates were cleared very quickly and tables wiped down straight away. Would definitely recommend and will be coming back

Partner

10/10

Exceptional

15 Apr 2026

Gillian

Really helpful staff who couldn't be more helpful. Really conveniently located for events at EICC - just a pleasant walk of around 10 minutes to get there.
Great selection at breakfast.
Rooms are comfortable with good facilities whether you are there for leisure or business. There's a small desk if you need to work whilst there.

Self

10/10

Exceptional

15 Apr 2026

Beverley

Very large clean room. Helpful staff and good breakfast choices.

Business

8/10

Excellent

12 Apr 2026

Veronica

Breakfast was delicious and varied .. room was clean but had strong mold/mildew smell specially in the bathroom .. had to close bathroom door not to smell the musty odor ..that was the only negative.. staff very nice and informative.. great location ..

Family

10/10

Exceptional

11 Apr 2026

Nicola

Had a great stay, great location, lovely breakfast, all very clean

8/10

Excellent

10 Apr 2026

Paul

Breakfast ticked all the boxes, you can always find fault in the little things like no bread knife beside the crusty loaf but choice and quality were good. Room was well made up and very clean.

Friends_and_family Family

6/10

Pleasant

08 Apr 2026

Douglas

This is a good location for going downtown and catching taxi's or buses. However, the surrounding area is dirty and an empty lot with garbage is facing the hotel. Staff was friendly.

Family

8/10

Excellent

08 Apr 2026

MERVE

It was a great stay, very good location, only 15 mins walk to city center. The staff was amazing and very helpful! We could leave our luggages to the hotel until the train departure time for free and enjoy the city. Highly recommended

8/10

Excellent

07 Apr 2026

Julie

Excellent stay.
All areas spotless and staff friendly. Good location and parking.

Partner

10/10

Exceptional

29 Mar 2026

Catherine

Lots of variety for breakfast and lovely room.

Partner

6/10

Pleasant

29 Mar 2026

Stuart

Staff appear over run by the amount of visitors to this hotel - management need to consider this!

Breakfast is chaos, perhaps consider allocating time slots on check in? Breakfast was appeared hot but of average quality. We gave up because it was so hectic.

Can't fault the staff on the ground floor, they're doing a great job under very difficult conditions from what I witnessed. They need better support!

Family

10/10

Exceptional

28 Mar 2026

Pamela

Brekfast was fine as they had a full english amongst plenty or other choices

10/10

Exceptional

22 Mar 2026

Tracy

Great sleep
Breakfast delicious
Staff very helpful

Family

10/10

Exceptional

21 Mar 2026

Alexander

Nice airconditioned rooms, short walk from Haymarket station, quiet
Breakfast is OK although no drinkable coffee (instant coffee only is available from the machines)

Partner

2/10

Poor

19 Mar 2026

Mageshkumar

Did not stay in the hotel the staff was not helpful.
They are not customer friendly and therefore wouldn’t recommend.

8/10

Excellent

19 Mar 2026

Edith

very good hotel. well equipped room comfortable bed. very helpful staff. despite being very busy it wasn't a scramble at the serve your self excellent breakfast. good information on screen re bus services into Princes St and beyond.

Partner

10/10

Exceptional

18 Mar 2026

William

Had a great time only stayed there 1 night breakfast was really good definitely will stay there again thank you

Partner

8/10

Excellent

18 Mar 2026

Tuomo

Good Hotel and breakfast. Friendly service.

Partner

8/10

Excellent

16 Mar 2026

Fain

Overall a good hotel, super easy to hop on the public bus to get to all sights. Staff were nice, would’ve appreciated an early checkin or at least a follow up given I was waiting in the lobby. Convenient restaurant Sofias was good and had a fun vibe. Hotel food was on the tasteless side - had the cheese pizza and wings and would not recommend.

Self

10/10

Exceptional

16 Mar 2026

Evan

Much better than expected.

10/10

Exceptional

12 Mar 2026

Kimberly

Such a great place to stay! Excellent rooms, wonderful staff, and not a far walk from the castle or you can catch a bus just in front of the hotel.

Partner

10/10

Exceptional

02 Mar 2026

Michelle

loved stay staff where great xx

Partner

8/10

Excellent

01 Mar 2026

James

Very goo, thank you. Nice modern clean room. Very quiet, despite being on the road side of the hotel.

Due to limited time, I parked in a near car park known to me, although the hotel did facilitate a discount, which was applied easily. However, it would have been useful to have been given directions to the hotel car park, in the event that there had been space there, albeit that the may have been no noticeable difference in cost.

8/10

Excellent

01 Mar 2026

Lauren

Room was lovely

10/10

Exceptional

27 Feb 2026

Lisa

Excellent séjour, personnel très agréable

Partner

8/10

Excellent

23 Feb 2026

katy

Room was compact but still big enough for 3 people. Carpet in bedroom was slightly loose and a few stains on the floor but it was clean. Breakfast was very busy and the kitchen and staff struggles to keep up with the demand on food / drink / milk refill, however they were very helpful and attentive.

6/10

Pleasant

20 Feb 2026

Ellie

Very uncomfortable beds, sheets with stains, hotel extremely hot, was ok wouldn’t stay again

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

Clair

Room spotless and staff were lovely. Breakfast was lovely too.

10/10

Exceptional

16 Feb 2026

yvonne

modern clean room staff good

Partner

6/10

Pleasant

16 Feb 2026

Mark

Fire alarm activation during the night, room was phoned twice early in the morning and breakfast buffet selection was poor with staff struggling to keep up with demand. Used to love this hotel but standards appear to have slipped.

Leisure Family

8/10

Excellent

11 Feb 2026

John

Nice room
Staff friendly and helpful
Decent breakfast, all in all a good experience

10/10

Exceptional

11 Feb 2026

Ryan

Staff were the best and everything spotless, even saw one of managers checking smallest chips on skirting boards so small detail like this always being checked. 2 nd time been here and won’t be the last

10/10

Exceptional

11 Feb 2026

Les

Staff were extremely friendly and courteous and the room was absolutely spot on.

Leisure Self

10/10

Exceptional

10 Feb 2026

David

Es excelente, los alrededores.... pueden mejorar, pero el hotel, sus comidas, todo es bueno

Leisure Family

4/10

Poor

09 Feb 2026

Marco

It had not that many dairy free options. I am intolerant to lactose and felt that ha little choice in comparison with other hotels.

Friends_and_family Family

10/10

Exceptional

08 Feb 2026

Jingyi

Staff, clean room and the amenities

8/10

Excellent

06 Feb 2026

Pamela

Easy access to centre of Edinburgh and hotel was very clean and quiet.

10/10

Exceptional

05 Feb 2026

A

Clean, good location

Partner

4/10

Poor

31 Jan 2026

Colleen

Requested a room that was accessible for a wheelchair + 1 carer - was advised hotel could not accommodate this request (only a double bed with accessible shower is available in the entire hotel) - so my poor Dad couldn’t shower during our stay.

Reception staff were rude and accused me of not knowing how to book a hotel properly - not what I expect from a Hilton !

8/10

Excellent

27 Jan 2026

Eifion

Rooms where fanstastic, very clean and tidy, the only thing for me was the pillows, but that's personal preference. The hotel was just a short walk away from the town centre, which was great.

Partner

6/10

Pleasant

25 Jan 2026

William

Very few channels on the tv were tuned in

Partner

10/10

Exceptional

24 Jan 2026

Oscar

Well sorted hotel, friendly staff and breakfast options for vegetarians.

Leisure Partner

10/10

Exceptional

24 Jan 2026

Marco

Yes

Partner

8/10

Excellent

22 Jan 2026

Chun Wai

Nice staff

Leisure Family

10/10

Exceptional

22 Jan 2026

David

Quick check in room very comfortable good breakfast and good location

Partner

6/10

Pleasant

21 Jan 2026

ArunKumar

No amenities even basic hotel provide more than this

10/10

Exceptional

19 Jan 2026

Yvonne

We found the breakfast a good selection with the hot food being hot that was replenished all the time. It also had a good selection of fruit cereal and other items. Couldn’t fault it! The staff were very helpful and friendly. We didn’t drink from the bar or have lunch or dinner so can’t comment on that.

Partner

8/10

Excellent

19 Jan 2026

Ian

Clean room, good breakfast

Friends_and_family Friends

10/10

Exceptional

17 Jan 2026

Stephen

Very nice room and quite spacious, very close to Lothian rd which is a main route so has plenty of food choices and pubs, chargeable car park £16 a night but free if you have a blue badge and there is room, decent hotel at a good price

Partner

8/10

Excellent

10 Jan 2026

Michael

Very soft matress and pillows making not the mot comfortable sleep, all other aspects were very good

Partner

10/10

Exceptional

09 Jan 2026

Rejane

Very friendly staff

Business Self

8/10

Excellent

09 Jan 2026

Melina

Room was good and clean. Breakfast could have been better but it was okay.

Partner

10/10

Exceptional

08 Jan 2026

Anthony

Room was clean and felt newly-updated, although on the smaller side. Our rear-facing room was very quiet. Parking was convenient. Breakfast and common area were excellent, and the staff was super helpful. Good location - not exactly in the center of the tourist sites, but an easy 15 minute walk or 5 min taxi/uber (which were readily available). Some good restaurants, coffee shops and pubs nearby.

Leisure Family

4/10

Poor

06 Jan 2026

Georgia

The room was either very cold or very hot and drafty.
The bed was very noisy so even when moving at night it would wake you.
The pillows offered no support.

6/10

Pleasant

05 Jan 2026

walmor

The room is not so clean...

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

John

Spotless hotel lovely breakfast. Great staff

Partner

6/10

Pleasant

03 Jan 2026

Youssef

Overall , hotel is ok. Not the best cushions I’ve ever used, Breakfast is good, although quality of coffee isn’t.

Leisure Family

6/10

Pleasant

01 Jan 2026

Amit

Hotel was average , hyped much but not like that .. Room says for 3 but no way so congested

Leisure Family_with_children

8/10

Excellent

01 Jan 2026

Jay

Lovely hotel
Breakfast was chaotic as very busy
Negative points no car park on site or for check in

Friends_and_family Family

8/10

Excellent

31 Dec 2025

Alexandra

Friendly staff . Helpful at reception

Partner

10/10

Exceptional

31 Dec 2025

Krista

The staff was incredible! I felt so bad for them because their server was down when we tried to check in. Even though there was a lot of people very frustrated, they handled the situation with class and dignity. They gave us free vouchers for drinks. Which was very kind. They held our bags for us so we could go explore the city while we waited. It was a great location and you could walk anywhere you wanted from it. The breakfast was amazing! My Family commented that it was the best spread for continental breakfast that we have ever had. Delicious bacon and sausage, pancakes, waffles, fruit, parfait bar, croissants, pastries, all the most amazing things that you would want for breakfast. I wish we could’ve stayed more days. The rooms were very nice and clean. They locked up at night and I felt very safe there. Would recommend this to any family and friends going to Edinburgh, Scotland.

Leisure Family

8/10

Excellent

28 Dec 2025

Austin

Friendly staff, nice breakfast

Partner