Bastion Hotel Leiden Oegstgeest

10/10

Exceptional

14 Jul 2026

Graham

We stayed at Bastion, Oegstgeest for 7 nights, spending most of the time with family, living locally. Staff were friendly and cooperative and the facilities adequate. We didn’t need to eat or drink at the hotel but both provisions are available.

Partner

4/10

Poor

14 May 2026

Hamid

There was false advertising. The pictures on Expedia showed something very very different. The bathroom sink was ridiculously small and narrow and the little shelf above it was placed in such a manner that it was impossible to brush your teeth without spilling on the floor. The staff was unhelpful we we complained about the false advertisement. They put the onus on Expedia, without showing any sense of liability themselves.
Perhaps that is considered good customer service in Europe, but according to Canadian standards, it was awful. Also, some amenities, such a clothing iron and iron board in the room was not available, only on demand. The breakfast (which was not included) was both awful and pricey.
I recommend not booking at this hotel. Stay away. You have been warned.

Partner

10/10

Exceptional

12 May 2026

Chloé

Le déjeuner était très bon et varié, la chambre bien et confortable, le personnel serviable.

Partner

8/10

Excellent

06 May 2026

Graham

On the positive side, car parking was very good and the staff were polite and responsive. On the negative, the room was only cleaned or attended once in a 7 night stay, the shower head leaked, as did the coffee pod machine. Beverage supplies were not topped up daily, and draught beer prices not displayed at the bar. We didn’t eat at the hotel because we were visiting friends and family.

Partner

8/10

Excellent

22 Apr 2026

Guilherme

Good experience

Self

10/10

Exceptional

31 Dec 2025

hank

4 day stay over Xmas 25 visiting relatives. Best value hotel we could find in the area. It is close to the A44 motorway and on a fairly busy main road but the (ground floor) room was quiet and peaceful, the traffic noise not noticeable. Staff happy helpful and friendly. Everything was working, well maintained with large TV, wifi, free parking. King size bed enormous and comfortable. Good value dinner one evening. We did not use the billiards pool room or the outside terrace. Generous times for checking in/out, breakfast and on site dinner. Relaxed friendly atmosphere.

Partner

8/10

Excellent

21 Oct 2025

Carol

Close to bus route, welcoming staff

Leisure Friends

8/10

Excellent

25 Sep 2025

Jefferson

Very nice place, a bit off the beaten track. We chose it because of proximity to friends. The only drawback was the placement of electric sockets. The only ones convenient to the bed were in the middle of the headboard, making their use quite awkward.

Partner

6/10

Pleasant

05 Sep 2025

Carl

The lighting was terrible and a riser in the entrance to the bathroom was a trip hazard

Leisure Partner

10/10

Exceptional

11 Jul 2025

Virginie

Nice hotel well located if you want to enjoy Leiden and Corpus museum. Everything is walking distance or you can enjoy the bus.

Leisure Family

10/10

Exceptional

25 Mar 2025

Mohammed

Excellent customer service and comfortable room

Beautiful stay near Leiden central and 50mins away to Amsterdam by train.
i was fasting during my stay and hotel made a lunchbox for me to eat and was really good with lots of options.
overall room was very comfortable and reception are very helpful!

Business

10/10

Exceptional

22 Aug 2024

Dawit

I don’t like the Wardrobe and it’s mirror also not good, the caffe machine is not working

8/10

Excellent

08 Jul 2024

Yusuf

Noisy room but for the rest i am ok

Leisure Family

10/10

Exceptional

18 Aug 2023

Emmet

Very good place to stay. Food is lovely

Business Friends

8/10

Excellent

22 Apr 2023

Honey

Jade, (Assistant Manager) was courteous, accomodating and very helpful!
From check-in to prep for an early morning check-out and various requests in between, she was my 'go-to' person. I appreciate her time and effort to making my stay go well.

Business Self

8/10

Excellent

04 Jul 2022

Mark

I stayed here for one night. The location is a little out of town, although it looked easy to get to by bus and was actually a pleasant walk. The main problem with the location is that there aren't many restaurants nearby and most were closed by 8pm. The hotel does offer dinner, but bizarrely not at the weekend.

The bed was comfy although narrow. The bathroom felt very cramped, but the shower was pleasant.

Self

8/10

Excellent

19 Jun 2022

Alex A

Only stayed here for work, but super hard to get Uber to show up, had to wait 30 min for a taxi, be advised if you do not have a car.

property was very basic and clean.

Business Self

10/10

Exceptional

30 May 2022

Verified traveler

This was a one night stop over on our holiday in Belgium and Holland.
No evening meal in the hotel but found a great pub about 10 minutes walk away.

Friends_and_family Friends

10/10

Exceptional

28 Apr 2020

Stacey

Great hotel

Great hotel friendly staff even though we are on covid19 room was clean and perfect staff was very friendly and helpful food was ok would stay again and highly recommend to anyone who wants a cheap hotel

Business

10/10

Exceptional

24 Oct 2019

Bronie

Nice staff

cozy clean room at great price.

Friends_and_family Family

10/10

Exceptional

12 Oct 2019

Nelson Alexandre

Nice hotel

The bastion hotel is amazing. The breakfast was good and the coffee machine is available every hour for guests! The staff is super friendly and English speakers. The only problem that I had was the mattress stiffness that was so soft that I am not used to it. Strongly recommended!

Business

8/10

Excellent

18 Jun 2019

Verified traveler

Property was kept clean.The staff worked very hard.I did not understand the lack of phone service in the rooms.

Friends_and_family Partner

10/10

Exceptional

05 Jun 2019

NEIL

Great place to overnight.

Clean, comfortable all you. need for anGrea overnight. Convenient for Schiphol Airport and coast

Partner

8/10

Excellent

26 May 2019

Verified traveler

Very easy check in. Actually let me check in quite early as I had left my other hotel early.

Friends_and_family Family

8/10

Excellent

10 May 2019

Verified traveler

Room was great and staff were helpful and nice

Family

8/10

Excellent

22 Apr 2019

Verified traveler

easy to find and a convenient position. Close to some shops. Unfortunately there isn't much choice of places to eat.

Business Friends

8/10

Excellent

10 Nov 2018

Thomas

Small but ok

Small room and tiny bathroom but room was in good condition and there was a fresh breakfast omelet

8/10

Excellent

30 Apr 2018

M

Quiet location, close to airport

I enjoyed my stay here for one night. Only a short 15 minute bus ride into Leiden Central. Breakfast and dinner here are pretty decent. They just run out of some ingredients at the end of the night. The hotel staff is a small group but they keep the hotel running very efficient.

10/10

Exceptional

22 Apr 2018

David

Great hotel!!

We had a great stay! The staff was great!

Family

6/10

Pleasant

16 Nov 2017

Clarinda

Adequate hotel with good location

Booked this purely for its location close to Leiden Central and family. Nothing exceptional and rooms are perfectly fine however, there was no kettle in my room, the safe was faulty and on the one day no fresh towels were provided. I reported all this but it wasn't ever fixed so a bit disappointing in service.

10/10

Exceptional

13 May 2017

Ian

Handy for the tulip gardens

Great. On busy road and close to motorway but had good nights sleep. Room had 2 chairs which made a pleasant change. No tourist leaflets for Amsterdam or maps which was disappointing. Waste bin not emptied every morning by cleaner.

Family

10/10

Exceptional

11 May 2017

Verified traveler

It's not ritz but it's well equipped and clean for a cheap stay

4/10

Poor

08 May 2017

Verified traveler

Not near train station

The hotel is a 15 Euro taxi ride from the train station with no restaurants nearby. They don't tell you that you need to take bus number 20 or 21.The rooms are over priced given how basic they are.

8/10

Excellent

11 Apr 2017

Luis f

It was OK for one night

Dinner was pretty bad, the service was good though. Would recommend only for very short stays a short the rooms are really small

Family

8/10

Excellent

30 Mar 2017

Adrian

Good value for money hotel

Good value for money hotel close to motorway, good car parking and then bus services or cycle into the city of Leiden only 2 kilometres away.

Partner

10/10

Exceptional

15 Nov 2016

Christopher

Well situated in Oegstgeest

good time visiting family

Partner

10/10

Exceptional

23 Jul 2016

Violeta

young stone-faced reception lady and slow wifi was on negative side of stay -liked tv and chanel selection ,quiet bathroom extractor etc.

Partner

8/10

Excellent

30 Mar 2016

Ashraf

Good

It was good and the staff was very nice and helpful

8/10

Excellent

28 Mar 2016

Ashraf

Good and I stay in this hotel again and again

It was really nice and the staff so helpful and friendly thank you all for everything

6/10

Pleasant

19 Sep 2015

Verified traveler

Value for money

So far from Amsterdam

Family

8/10

Excellent

08 Jul 2015

Alex

Decent and affordable

Decent hotel, good value for money. .....................................................................................

10/10

Exceptional

16 Jun 2015

Allan

Great choice of for a Hotel in Leiden.

I have stayed at the Bastion for the past few weeks and have advance bookings for the next two weeks. My stay has been most enjoyable, with very friendly and helpful staff, the chef, Michael, is very good at his profession. I have never been dissappointed with any aspect of my stay at the Bastion, all in all, no complaints.

8/10

Excellent

30 Apr 2015

Verified traveler

Hotel OK. Unfortunately Expedia booked me a double room automatically. The hotel was unable to unable to change it. I was unable to change it so in the end I paid for a double room.

8/10

Excellent

18 Apr 2015

Keith

A good hotel, in a convenient situation

We needed a moderately priced hotel, with ease of access, parking and a restaurant, within a reasonable distance of the Keukenhof Gardens and Delft. The Bastion hotel fitted all these requirements. We enjoyed a very pleasant stay.

10/10

Exceptional

25 Jul 2014

Norman

Good Value

Pleasant Staff, good value.

2/10

Poor

04 Apr 2014

Prudencia Opina

Worst hotel in the planet

I've been traveling for 20 years and this hotel just ranked #1 in my worst hotels ever. The corridor stinks, it smells to alcohol, smoke and sweat. The beds are the smallest beds of the planet, and there is no way that you open the bathroom door to let it ventilate a little bit. Service is unfriendly, it is far from Amsterdam and far from EYE institute (if you see it in their PR lists). They charge 14 euros for an old fruit, lousy coffee, no napkin, no silverware breakfast. Find something in the city, Stay away from this hole.

8/10

Excellent

30 Mar 2014

Diana

Good efficient hotel.

Like all Bastion hotels, the room was clean but spare. Staff was friendly and food was good.

8/10

Excellent

23 Oct 2013

Verified traveler

Great hotel for the price but one complaint

The hotel is very clean and is a great place to stay especially for the price. The room was warm (which I never find in hotels) and the bed was very comfortable. My only gripe is that it was a little far from Amsterdam, but there is a bus station very close to the hotel (so that is not all that bad). But my only real complaint was that I missed my checkout time by about 30 minutes and they charged me 30 euros for checking out late. I have never heard of a hotel charging for checking out a bit late. Most hotels I have stayed at allow you to request a late check out. I know, I know... I am not staying at a 5 star hotel, but I thought this fee was a bit excessive especially when it was only 30 minutes.

6/10

Pleasant

06 Sep 2013

Verified traveler

OK

Sometimes it was hard to locate staff. No one at reception. A few times waited for up to 5 mins. Internet in rooms was non existent.

8/10

Excellent

03 Sep 2013

Eddy

Friendly and helpful staff

Comfortable and clean hotel.Friendly and helpful staff.

6/10

Pleasant

03 Sep 2013

Verified traveler

Ok

Sometimes I had to wait around 5 minutes until a member of staff actually came to the front desk after I rang the bell. This happened a few times. Internet in the rooms was rubbish. Worked for the 1st day then not at all for the following 6 days. Very annoying when I had work to do, leaving me to have to keep going down to reception area to send and receive emails.

10/10

Exceptional

16 Jun 2013

Verified traveler

Excellent value for price paid

This is a very comfortable hotel - clean and well maintained. It is close to a bus route so I used the bus to go to Leiden, and therefore saved a bundle on what I would have had to pay for a hotel in Leiden itself.

10/10

Exceptional

30 Apr 2013

Verified traveler

Comfortable & affordable place to stay, out of tow

Really convenient place to stay, close by Amsterdam, The Hague and the Keukenhof. Friendly staff, free wifi and good bar snacks. A walk from other bars / restaurants, but an OK place to overnight - very good rates online.

10/10

Exceptional

14 Mar 2013

Verified traveler

The staff were absolutely lovely!

8/10

Excellent

18 Feb 2013

Alan

Cheap and Cheerful

Good clean hotel with no frills. A long walk from town center, but good for university science campus.

8/10

Excellent

01 Nov 2012

Verified traveler

Excellent for my purpose: teaching in Netherlands

I was really impressed with the Bastion Hotel - especially the friendliness and helpfulness of most of the staff. Stayed there 5 days. Comfy bed, good shower, ample space in the clean room, fridge, tea/coffee making facilities, free wifi, and excellent breakfast each morning. Breakfast was a pleasant surprise cos I'd read an adverse comment on trip Advisor. Hotel was close to where friends live and convenient for getting to Oegstgeest where I was teaching a 5 day Angelic Reiki Master Retreat. Would definitely stay there again.

10/10

Exceptional

13 Aug 2012

Allan

Very satisfied

10/10

Exceptional

03 Aug 2012

Verified traveler

Standard but the best price around

It was exactly what I needed for a low-cost trip to the Leiden area. A 10 minute bus into Leiden Centraal Station and right on the route towards the Noordwijk beaches. The room was modest but clean and comfortable.

6/10

Pleasant

10 Apr 2012

Verified traveler

Inexpensive Yet Limited

The rooms were a little small and the location was not really close to much, limiting dinner choices and down time. Our stay was short so it was not a big deal. The hotel looked pretty new and was well mainitained. The staff was very friendly and helpful. The breakfast was NOT included and to me did not seem to be worth the 11Euros they charged. There was a McDonald's nearby. Wish I had known that, I could have saved some money and had (perhaps) a better cup of coffee.

6/10

Pleasant

10 Jul 2011

Verified traveler

basic, but does the job

Good place for an overnight if you are on the road and need a place to sleep. Simple, but clean and with 24hr access in case you arrive late at night.

6/10

Pleasant

05 May 2011

Verified traveler

Really only convenient for passing highway traffic

This really is what should be called a motel rather than a hotel. The parking area is full each night with plenty of commercial vehicles.

The room was a smoking room (with no chice to move to one that didn't stink) and the bed was broken. The free WiFi was unavailable for 50% of my stay.

The staff seemed pleasant enough, but for an accomodation site that is situated beside a freeway and a couple of Km out of the town of Leiden, it seemed to be a passing traffic and business hotel only.

Not recommended for anything other than a basic nights stay.

10/10

Exceptional

21 Oct 2009

Alfred

Great Value

Attended a conference at Leiden University and stayed here. Nice, clean, close to campus. The rooms are a little small and there's no bathtub, but otherwise a perfect experience.

8/10

Excellent

31 Jul 2026

Thomas

Parkplätze kostenlos direkt am Hotel

6/10

Pleasant

29 Jun 2026

Sebastian

Parkplatz direkt an der Unterkunft. Man muss auf dem Weg zu den Zimmern durch das Restaurant an den essenden Kunden. Mit Kinderwagen und 2 Koffern, wurden die anderen Gäste etwas gestört. Ansonsten alles gut

Family_with_children

8/10

Excellent

25 Jun 2026

Rutgerus

Met de hitte was het prettig dat de Airco goed functioneerde.

Partner

4/10

Poor

01 May 2026

Roland

Kamer niet schoongemaakt de volgende dag en geen schone handdoeken.
Bij navraag bij de receptie schijnt dat ze pas geleden hebben ingesteld dat als je kamer schoongemaakt moet worden en handdoeken wissel dat je dat moet aangeven smorgens bij de receptie.
Jammer dat dit niet bij inchecken was medegedeeld , voor het eerst dat ik dit meemaak.
Tevens gevraagd voor een extra kussen omdat de kussen op bed heel slap was/dun. Was dit niet mogelijk.

Business

6/10

Pleasant

03 Mar 2026

Willemjan

Internet was prima .Personeel met uitzondering van schoonmskers redelijk arrogant .

Self

8/10

Excellent

04 Feb 2026

Johannes

Schoon

Business

8/10

Excellent

21 Nov 2025

Nazier

Interieur verzorgster had raam open gezet kwam daar in ochtend achter Had wat last van verkeer maar kamer is goed en comfortabel

Business_and_leisure Self

6/10

Pleasant

27 Oct 2025

Joey

Schone kamer. Thats all

Leisure Family

4/10

Poor

25 Oct 2025

Melis

Kamer was netjes van buiten oude bende.
Bed was verschrikkelijk.

Self

8/10

Excellent

12 Oct 2025

Gerjan

Fijn ontbijt

Fijn en gezellig personeel, top ontbijt

Partner

8/10

Excellent

15 Sep 2025

Catherine

Badkamer erg aan de kleine kant..ook.te kleine wastafel

6/10

Pleasant

31 Aug 2025

Maikel

Hotel op zich netjes , ontbijt was goed. Alleen avond eten was erg slecht , snitzel leek wel een leer lap en drinken was op. Ze hadden 1 radler nog op voorraad. Beetje jammer

Business

6/10

Pleasant

31 Aug 2025

Fred

Niet onze favoriete

Leisure Partner

8/10

Excellent

29 Aug 2025

Carla

Het weekend menu is beperkt vanwege minder personeel. Wij hadden de schnitzel en die was echt niet lekker (taai) en ook de sla was onder de maat

6/10

Pleasant

28 Aug 2025

Tina

Ik heb vaker in bastion hotels in verschillende steden geslapen maar ik vind dit wel de kleinste, de kamer was klein wel netjes! Maar de badkamer was aan de kleine kant. Persoonlijk vind ik de ligging niet bijzonder. Ontbijt is prima en vriendelijk personeel

6/10

Pleasant

01 Aug 2025

J.

Enige min puntjes was het geluids overlast in de nacht en de douche was niet goed te stellen bleef heet

Leisure Family

10/10

Exceptional

24 Jul 2025

Florian

Schönes Hotel. Einkaufsmöglichkeiten zu Fuß zu erreichen. Eingezäunter Hoteleigener Parkplatz war großzügig.
Zu Fuß sind diverse schöne Parkanlagen zu erreichen. Mit dem Auto ist der Strand in 15 min zu erreichen. Tagesticket Parkhaus direkt am Strand 10€ (07.25).

Leisure Family_with_children

6/10

Pleasant

19 Jul 2025

Stephan

Es war angemessen sauber und gut.
Gerne wieder.

Leisure Partner

10/10

Exceptional

09 Jul 2025

Cesar Eduardo Mora

Best price and good location, near of the university

Business Friends

10/10

Exceptional

04 Jul 2025

Henk

Goed ontvangen vriendelijk mensen

Business Partner

10/10

Exceptional

04 Jul 2025

Dies

goede vesteging van bastion

Partner

8/10

Excellent

28 Jun 2025

Raquel

A nice place to stay

The room was very clean and surprisingly quiet. I was in room 65, which is near the street and the electric gate to enter the parking lot. They did a great job at cleaning the room and the staff was always friendly and helpful.

Friends_and_family Family

6/10

Pleasant

13 Jun 2025

ADRIEN

Rideaux occultants peu efficaces, donc apportez votre masque ! Choix tres personnel je prefere un matelas tres ferme or jai eu une chambre avec un matelas trop moeulleux pour moi. Par consequent sommeil difficile. Personnel agréable, etablissement propre et parking fermé sécurisé.

Business_and_leisure Self

6/10

Pleasant

10 Apr 2025

Gerard

veel te kleine badkamer

Leisure Partner

6/10

Pleasant

08 Apr 2025

Gregor

Die Matratzen lassen keine bessere Bewertung zu.

Das Frühstückspersonal ist unglaublich nett und bemüht und \"versucht\" so zu überspielen, dass der Frühstücksraum bei voller Belegung viel zu klein ist und dass kaum Zeit bleibt, das Buffet aufzufüllen.

Leisure Partner

8/10

Excellent

23 Mar 2025

Paola

Gratis parkeren.
Onhandige douchedeuren.

Leisure

8/10

Excellent

15 Feb 2025

Albert

Prettig verblijf voor een nachtje overnachten. Keurig schoon en prettig personeel.

Business Partner

6/10

Pleasant

06 Feb 2025

Fadil

J’avais réservé Online, et puis quand je suis arrivé sur place, ils m’ont demandé de repayer des frais bonjour de taxes de séjour, il me semblait que tout était compris sur le l’enregistrement

Partner

8/10

Excellent

21 Oct 2024

C

Fijn dat er kamers op de begane grond zijn, op korte afstand van de lobby.

Leisure

8/10

Excellent

06 Sep 2024

Thacor

Een prima locatie om met de fiets de omgeving te bekijken. Hoewel je de auto veilig kunt parkeren is er voor fietsen geen goede faciliteit. Er staat een gammel fietsenrekje pal aan de doorgaande weg. Het zou mooi zijn wanneer er voor de fiets ook een veilige parkeerplek zou zijn.

Business_and_leisure Self

8/10

Excellent

20 Aug 2024

Claude De

Vriendelijk en behulpzaam personeel. Goed ontbijt.
Kleine badkamer - Geen fietsenberging.
De kamer was oppervlakkig gepoetst. Niet zichtbare plaatsen (onder het bed, in de kast,...) werd niet schoon gemaakt.

Leisure Partner

8/10

Excellent

02 Aug 2024

Marjo

Gezellig en schoon.

Leisure Partner

10/10

Exceptional

28 Jul 2024

Jos

no

Partner

6/10

Pleasant

14 Jul 2024

Limda

Prima voor een nachtje slapen. Weekend menu was wat mager qua keuze en eten was geen hoogstandje. Wel lekker. Jammer van de lange rij bij het koffie apparaat tijdens het goed verzorgde ontbijtbuffet.

Leisure Partner

8/10

Excellent

31 May 2024

Claudia

Litt eldre hotell, 2 etasjer, ingen heis. Behagelig seng, litt mørk pga veggene, ellers stille område.

Self

8/10

Excellent

01 May 2024

Laurens

Prima om een nachtje te slapen

6/10

Pleasant

18 Feb 2024

Paul

De accommodatie was voldoende. Het enige minpuntje was dat de douche zaterdag na lang wachten warm werd en zondag werd het helemaal niet warm.

Leisure Self

10/10

Exceptional

12 Nov 2023

Lindsey

Mooie en schoon hotel, top personeel zeker een aanrader

Leisure Partner