Name: The Mozart Prague
Address: Karoliny Svetle, 34, Prague, 11000, CZ

10/10

Exceptional

04 Aug 2026

Namitha

Clean rooms, very helpful staff, food is amazing, location central to all tourist attractions.

10/10

Exceptional

02 Aug 2026

mustafa

Location is excellent, very well maintained, amazing and very helpful staff beyond expectation
If your planning a trip to Prague, highly recommended

10/10

Exceptional

30 Jul 2026

patricia

Our stay at the Mozart was fabulous. The accommodations were gorgeous. The room was fantastic. Staff wonderful. The breakfast buffet had everything you see the sun and was delightful. Everything was a 10 +++++++

10/10

Exceptional

29 Jul 2026

Maura

Fantastic location and a perfect hotel for enjoying Prague. Lovely rooms, very comfortable and well done. Really enjoyed the private Courtyard…. Would highly recommend!

10/10

Exceptional

27 Jul 2026

Hui

Great place

10/10

Exceptional

26 Jul 2026

Henry

Wonderful experience, staff were great room was good , location is fantastic, lots of history

10/10

Exceptional

26 Jul 2026

Karin

Excellent location close to so many attractions. Super friendly and accommodating staff. Made us feel truly at home in every way. The hotel is historical and magnificent.
We will definitely stay there again when we return to Prague.

10/10

Exceptional

23 Jul 2026

Cheryl

Great location

10/10

Exceptional

20 Jul 2026

chona

We had a great time staying at Mozart Prague. What an incredible location with fantastic services.

Partner

10/10

Exceptional

18 Jul 2026

Stacey

The room was nice and view amazing . The restaurant was unassuming, but the food was great! The hotel was centrally located with easy walking distance everywhere, from Old Town to the Saint Charles bridge. I would highly recommend this hotel.

Family

10/10

Exceptional

16 Jul 2026

Linda

Great service, friendly and helpful staff. Excellent breakfast.

Partner

10/10

Exceptional

14 Jul 2026

Jennifer

Beautiful hotel and staff were very helpful. Concierge helped book a private tour and guide and took care of all the details. Room was beautiful and had so much character.

Family_with_children

6/10

Pleasant

12 Jul 2026

Gavin

We booked a superior king for one week. First night we were allocated room 108, which was definitely not a superior room…in fact our key card folder had a different number that had been whited out (204). Go figure. The first room was musty, dingy, bad light, no a/c and the bathroom is frankly poorly designed and dangerous. Specifically the shower is when you first enter with no walls, just a downslope than drains. This is important as the floor is marble and you need to walk through the wet floor to use the toilet…very slippery. We were unable to change the room until the next day, after a long discussion about the difference between the photos on their website and the reality.
Anyway we were moved to a room we paid for the next day but the hotel still misses alot of little things. For example two single duvets on a king size bed, like what?, no ironing board, the shower head was way too powerful, no lining on the shower door so the floor becomes soaked ( again).
Staff were very pleasant - Juliana and Allan in particular.

Family

10/10

Exceptional

12 Jul 2026

Eugene

Centrally located

Partner

10/10

Exceptional

11 Jul 2026

Bashar

Location is amazing, staff were exceptionally friendly and helpful.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

SHLOMI

Great location and great service

Family

10/10

Exceptional

10 Jul 2026

Fran

Great location and the breakfast was delicious

Partner

10/10

Exceptional

10 Jul 2026

Victor and Marc

Great location

Family

10/10

Exceptional

07 Jul 2026

Lynette

The location and staff were great!.

Partner

6/10

Pleasant

06 Jul 2026

Younan

It is a historic property and the structure of the room we had was very strange. The toilet is in a small closet! The hard wood floor has dark spots, presumably molds. The used glass ware and ceramic cups are simply cleaned by the lady in the room, without proper sanitation. The bed was too soft.

Partner

10/10

Exceptional

05 Jul 2026

Herman

The property is beautiful, and the staff were terrific. It is centrally located to nearly every attraction.

Partner

10/10

Exceptional

05 Jul 2026

Stephen

We had a very large room with character. We very much liked the buffet breakfast and relaxing in the courtyard. All the staff were very helpful and courteous.
The location was excellent with a well connected tram stop just outside.
The tram service and metro were very good and the pid app was easy to use.
Prague was a very clean and safe city.
We would recommend the city and the hotel to friends, family and work colleagues

Partner

10/10

Exceptional

05 Jul 2026

Anastasia

We arrived in Prague during the June 2026 extreme heatwave after spending an extra 2.5 hours on what was supposed to be a 4 hour train ride from Vienna due to the extreme heat. We were immediately greeted by the kindest and most welcoming hotel staff member who told us that we received an expected room upgrade. Our sentiments immediately changed for the better. We were upgraded to Room #201 and our daughters were in Room #211, both of which had superb views of the Prague Castle AND air conditioning, which was most welcome during the extreme heat wave. The hotel is a refurbished palace where Mozart once stayed. In addition to its historical significance, the Mozart Hotel is simply beautiful and charming and is located within close walking distance to the Charles Bridge and other key sites in old town Prague. We also ate at the hotel restaurant which was delicious. Everyone that we encountered at the Mozart Hotel was helpful, kind and caring. We would definitely stay here again if we every return to Prague!

Family_with_children

10/10

Exceptional

05 Jul 2026

Jeremy Slade

The customer service at The Mozart was amazing! The air conditioning in our river view room was not working. After having maintenance personnel look into the problem, the staff moved us into a suite for the following night. They carried our luggage across the property for us and made it easy for us. Then the following day they moved us into another river view room with working air conditioning. The staff was wonderful throughout these issues, and they even gave us free breakfast for the trouble.

Partner

4/10

Poor

02 Jul 2026

Reza

We had a reservation for the executive room but they were all full when we arrived. The only one they had was in the attic without windows on third floor with no elevator access. They took us to an \"upgraded room\" with a beautiful view through the windows, but, the air conditioning was suboptimal and the temperatures were hovering in high 90's, so we were very uncomfortable at night. There was no hot water on the first day we were there. I don't consider this hotel as a 5-star hotel. I will not stay there in the future.

Partner

10/10

Exceptional

30 Jun 2026

Erika

First, you notice the hotel’s gorgeous architecture and your beautiful room. Ours was painted with frescoes from long ago. But then you realize that the best part of this hotel is its people. Everyone, the manager, the restaurant staff and the bartenders are absolutely wonderful. Allan, the Concierge, gave us such an entertaining tour. Imagine!! Mozart and Casanova walked within the walls of this historic hotel. Can’t wait to visit again!

Partner

6/10

Pleasant

29 Jun 2026

Michael

Great location right near Charles Bridge and 10 minute walk from Old Town, as well as helpful and thoughtful staff. Room was nice looking but air-conditioning was very weak and we had a really tough time cooling off and sleeping in the late June heatwave. Think this may be a growing issue as climate change effects start to regularly show up - time to invest in some good A/C, please.

Family_with_children

10/10

Exceptional

27 Jun 2026

Jorge

Excellent Location, amazing staff, nice rooms, clean bathrooms...all you'd expect was there

Partner

10/10

Exceptional

26 Jun 2026

Robert

Perfect location walkable and close to everything. Bar and restaurant were great as was staff.

Partner

10/10

Exceptional

25 Jun 2026

Holger

Overall a very pleasant stay !!

Partner

10/10

Exceptional

24 Jun 2026

Marc-André

Loved this hôtel, Nice rooms, awesome location

Partner

10/10

Exceptional

22 Jun 2026

Jennifer

Beautiful, awesome location, unique history and overall awesome hotel.

Self

8/10

Excellent

18 Jun 2026

Robin

Nice hotel , I recommend it

Family

10/10

Exceptional

10 Jun 2026

JORGE

Great place

10/10

Exceptional

08 Jun 2026

Roxanna

view of the river is beautiful , the courtyard is pretty nice. the building has so much character. very nice and helpful staff

Family

8/10

Excellent

08 Jun 2026

James Kenneth

Overall, this is a very good hotel that is in a central position - perfect for wandering around Prague. Being so close to the centre means that you can return to your room easily and makes the whole trip very walkable. The hotel is clean and has history. The staff are genuinely helpful, always greeting you as you arrive or leave and they will try their best to satisfy your requests. I cannot fault them. Equally, the cleaning staff do an amazing job and do not miss any details, for example, refilling the minibar and replenishing the towels. If I was to fault one thing, it would be the breakfast. Again, the staff in the restaurant can do no wrong, but I felt the food selection and quality was below average, often with long wait time if you order from the menu (included). Being so close to the centre, I would suggest finding food elsewhere. However, overall, a very good stay.

Partner

8/10

Excellent

08 Jun 2026

Rita

Didn’t like the height of the tub. Difficult getting in & out of

Partner

8/10

Excellent

07 Jun 2026

Samantha

The hotel was fabulous. Terrific staff. We paid extra for a view of the Charles Bridge and Prague Castle however being only on the second floor and the trees in bloom that upgrade was pointless. I had two major complaints. One was the breakfast and the other was the pick up driver service the hotel website recommends. 1st, the wait staff was great but the food being served in the chaffing dishes was cold. Almost like it they had been forgotten to be turned on. The one morning the scrambled eggs were placed out almost like they had been forgotten to be cooked. They were the consistency of soup. The wait staff immediately corrected the issue once they were notified and almost looked angry as if they were dealing with an amateur chef. For a five star hotel it was extremely unimpressive. Enough for us to not want to try dinner there, especially at the price you would be paying, which if the food is good, wouldn't never be an issue.
2nd, the company Welcome Pickups, the hotel website's recommended drivers, stood us up at the train station but then proceeded to say we were a no show 30 minutes after the fact. I called Welcome Pickups and their customer service issued me a full refund. Still, I had to hang around half an hour not knowing what was going on and then finally call an Uber which I should have just done in the first place. When we told the concierge at the hotel he said they have numerous problems with the site but have no control over who head office chooses.

Partner

10/10

Exceptional

06 Jun 2026

Ling

Everyone was very nice and helpful. The property is beautiful. The only issue was that I could hear every word from the next door.

Self

10/10

Exceptional

04 Jun 2026

Micheline Lise

Perfect central location, large rooms, friendly staff

Self

10/10

Exceptional

03 Jun 2026

mark

Close to everything

Partner

10/10

Exceptional

03 Jun 2026

Susan

This hotel as a former palace is a unique and beautiful place to stay. The connection to Mozart, its role in a recent mystery novel and the grand staircases and courtyards and small passageways really add to its charm. The location along the river is lovely and perfect for exploring both Old Town, the Charles Bridge and the areas on the other side of the bridge including the Castle. The rooms are very big adding to the grand palace feel. The staff was very friendly and helpful. The breakfast buffet was good. Wi-Fi was spotty and the light switch system was confusing. Also the shower made the whole bathroom wet and slippery. But these small negatives did not diminish a great stay in a wonderful city.

4/10

Poor

03 Jun 2026

Faiz

Poorly maintained property. Not enough staff available. Very limited choices for food .

Family

10/10

Exceptional

03 Jun 2026

James

Very helpful staff particularly the concierge, Alan. Beautiful property, very well located and lots of character.

Partner

10/10

Exceptional

02 Jun 2026

ANIL

Great hotel in a great location. Rooms to the front have fantastic views but can suffer from traffic noise.

Self

10/10

Exceptional

01 Jun 2026

Aniett

The room was clean all staff in the hotel was friendly and the location couldn’t be better.

Partner

6/10

Pleasant

31 May 2026

Flora

stayed at The Mozart Prague for 5 nights, May 19 through 24, 2026 and while the hotel itself is beautiful, my experience was disappointing because of how a simple issue was handled.

The location is fantastic, the building is stunning, and the room was lovely. Breakfast was good, and overall the property has a lot of charm.

However, from the first day of my stay, the TV in my room was not working properly. I called the front desk multiple times every single day and repeatedly asked for it to be fixed so I could watch Netflix in the evenings. One staff member came to the room, confirmed there was an issue with the TV, and told me maintenance would take care of it. Unfortunately, that never happened.

I stayed for 5 nights and the problem was never resolved despite my repeated requests. What frustrated me most was not the broken TV itself, but the lack of follow-through and communication. After a long day of sightseeing, I simply wanted to relax in my room, and I felt my concerns were largely ignored.

For a hotel of this caliber, I expected much better customer service and attention to guest requests. It’s unfortunate because everything else about the hotel was wonderful. Had the staff addressed the issue in a timely manner, this would have easily been a 5-star stay.

Beautiful hotel, great location, but the lack of response to a maintenance issue left a disappointing impression.

Partner

10/10

Exceptional

31 May 2026

Irina

Good breakfast and free mini bar

Partner

8/10

Excellent

29 May 2026

Andrea Felice

Very clean property, room. Very friendly staff. Breakfast buffet highly recommended!

Family

10/10

Exceptional

28 May 2026

Nigel William

Large, spacious room facing the river and the castle could not have been better. Double insulated glass kept it a peaceful retreat in the heart of the city. Easy walking to the bars and restaurants of the Old Town but also easy access to the shops of New Town. Very helpful and friendly staff. The room was meticulously cleaned each day. Would be my 1st choice again when we return.

Partner

10/10

Exceptional

27 May 2026

Nasri

I really like this hotel. Everyone is very nice and the hotel is very clean. The rooms have everything you can look for or want from a nice hotel. There are two general buildings- the old one where Mozart stayed in suite 213 (from 1700s, which has no elevator) and the newer one (with an elevator and I think 4 floors) perhaps with the past 200 years. I stayed in the loft of the old one, and even when I was offered to move to the newer building, I thought my room was simply too charming to give up (albeit smaller and only side and top windows).

Breakfast was also reasonably good. I would stay there again. The location is premium!

Self

10/10

Exceptional

25 May 2026

desmond

Great staff ! Professional, friendly, genuine staff. Breakfast food is ok.

Partner

10/10

Exceptional

24 May 2026

Thomas

Great location , nice property

Partner

10/10

Exceptional

22 May 2026

Fernando

Un excelente hotel con personal muy atento 10/10 👌

Family_with_children

10/10

Exceptional

20 May 2026

John

We had a wonderful stay at this hotel in Prague. The staff was incredibly friendly and welcoming, always ready to help with a smile. The room was neat, very clean, and a giant size, making our stay comfortable and relaxing.

The location is perfect and cannot get any better. It is right in the heart of everything, with all the main attractions, cafés, restaurants, and shops just steps away. Perfect for exploring Prague on foot. Highly recommended!

Partner

10/10

Exceptional

19 May 2026

Mike

Comfortable room, good bed. Excellent breakfast buffet, great location close to the center of Old Town. Really friendly and helpful staff. Shout out to Allan the concierge who was incredibly helpful in making our short stay so enjoyable. Would recommend for fellow travelers

Partner

10/10

Exceptional

18 May 2026

Patricia

.

Partner

10/10

Exceptional

17 May 2026

Jessie Lorraine

Great hotel and great location walking distance to major cites. The bed was incredibly comfy, nice view and the hotel does great food options as well

Self

10/10

Exceptional

17 May 2026

Robert

Hard to describe how much we enjoyed our 5 nights at The Mozart. The staff, location, room were all amazing. Oksana, mgr on duty throughout our stay way terrific. Everyone was so helpful w suggestions for dining, day trips etc. Highly recommend a stay at The Mozart.

Friends_and_family Friends

10/10

Exceptional

16 May 2026

jean-pierre

This hotel staff couldn’t do more for you . Excellent hospitality. Great location for seeing the city . GPS is a little tricky getting us there - as it’s a one way street .
This is not your typical commercial hotel. Our room was spectacular. We loved every minute .

Friends

10/10

Exceptional

11 May 2026

Anita

Our stay here was outstanding. The staff, food and amenities, our room and location were perfect.

Partner

10/10

Exceptional

05 May 2026

Rebecca

Every part of our stay in Prague and especially at the Mozart was incredible. The hotel has such character and the staff was super helpful and friendly… Especially Allen! I would highly recommend staying there. The location was extremely convenient and quiet even though it’s not a very busy street.

Family

10/10

Exceptional

04 May 2026

minesh

Excellent hotel

10/10

Exceptional

02 May 2026

Josephine

Mozart hotel staff are super amazing, very helpful, always smiling, and most are very respectful. The place is super clean, and unexpectedly, the room and the bathroom are great. I never made a mistake picking this hotel; it's near and walkable to most tourist attractions.
If I ever return to Prague, I will book this hotel again. The restaurant food is great.

Self

8/10

Excellent

01 May 2026

Niall

Amazing property, absolutely beautiful, and the staff were incredibly good and made the stay feel like I had paid ten times more.
Only concerns were that the WiFi didn't seem to work, and I had no hot water in the morning... I don't want this to reflect poorly on the staff, but maybe work on the facilities a bit

Self

10/10

Exceptional

28 Apr 2026

Brad

Great breakfast and dinner restaurants (quaint). Very friendly and helpful staff. Convenient location. Nice sized room. Right on the river.

Partner

10/10

Exceptional

27 Apr 2026

Joseph

This establishment is steeped in history and luxury. Every room is unique, the food and drinks are amazing, and the team are all amazing. Special thanks to Allan, appreciate the tour! Definitely, definitely visiting again!

Partner

10/10

Exceptional

25 Apr 2026

Riezel

Nice location, great customer services. We are satisfied and happy during our stay.

Family_with_children

8/10

Excellent

24 Apr 2026

Alan

The bath had no shower stall. Go take a shower it made the bathroom and everything in it wet. A simple shower curtain would help. Otherwise it is a lovely hotel. Not sure it is 5 star Great service

Business Family

10/10

Exceptional

24 Apr 2026

Paul

A lovely little hotel in the perfect location with very friendly staff. Highly recommended.

10/10

Exceptional

21 Apr 2026

li

The hotel has an excellent location, making it very convenient to get around. The room was very clean and well maintained, which made the stay comfortable. The front desk staff were extremely friendly and welcoming throughout our stay.

We stayed for three nights, and overall we were very satisfied. The only small downside was that the breakfast options were the same every day.

Overall, a very pleasant experience and I would definitely recommend this hotel.

Family_with_children

10/10

Exceptional

21 Apr 2026

Karen

Great hotel, lovely breakfast, great staff amazing views

Friends

10/10

Exceptional

18 Apr 2026

Mariah

Great location, superb staff, spacious room. Huge breakfast buffet. Particularly helpful concierge & friendly wait stafff.

10/10

Exceptional

17 Apr 2026

Jennifer

Fantastic location, room and service. Cannot recommend it highly enough for our 4 night stay.

Partner

10/10

Exceptional

16 Apr 2026

Julie

everything was perfect -- staff were amazing, rooms were charming and perfectly sized... SUCH A GREAT LOCATION. you cannot go wrong. base of the charles bridge. it's ALL about location but the hotel and it's architecture were outstanding as well!

10/10

Exceptional

14 Apr 2026

Paul

Food and beverage is very expensive in the cafe. 1 expresso, 1 cappuccino and 2 poached eggs was $40.00.

Partner

10/10

Exceptional

13 Apr 2026

Marianna

The best hotel you can imagine. Located right near the Charles Bridge and Old Town, with tram stops within 100 meters. The historic Cafe Slavia and National Theater 7 minutes walk, Cafe Savoy 10 minutes walk. The Prague Astronomical Clock is 5 minutes walk. On trams you go to Vysegrad and beautiful Vinohrady. I reached the Prague Castle through the Charles Bridge by foot, but you can go by tram as well. Any way you go from the hotel, it is beautiful.
The rooms are beautiful and spacious, with high ceilings, very comfortable and cozy. Several outlets in the room. Excellent windows; no noise from the street. The internet was flying.
The service is impeccable. Whatever you need - the staff is there. Everything is spick and span, very clean.
The complimentary minibar really pleasantly surprised me. The breakfast is on a pricey side, but the ambiance of the room and the choices and quality were excellent; the buffet included meats, cheeses, eggs, mushrooms, salmon, yogurts, pastries, breads, fruits, vegetables, juices, coffee, teas, and some other items.
Excellent value, and excellent experience.
Highly recommend.

Self

10/10

Exceptional

27 Mar 2026

sarah

Beautiful hotel, helpful staff, amazing views

Partner

10/10

Exceptional

26 Mar 2026

Che Wang

The location of the hotel is convenient, with a nice view of Charles Bridge from the room. The staff are nice and helpful.

Partner

10/10

Exceptional

25 Mar 2026

Alan

Very good, matched the standards of a quality hotel.

Partner

10/10

Exceptional

23 Mar 2026

Ozzie

I came to Prague for a work/vacation trip. Was traveling alone for the vacation part and I stayed at the Mozart. I cannot emphasize how incredible this hotel is, the location is phenomenal. The staff is so warm and accommodating and the rooms are just magnificent. You feel like you are some place special. High highly recommend it.

Self

10/10

Exceptional

12 Mar 2026

kaushik

excellent place

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

Sheila

Absolutely superb hotel . Our room was spectacular. Service excellent, dining delicious . Perfect location. Brilliant stay

Partner

10/10

Exceptional

11 Mar 2026

Michele

Beautiful hotel clean and very calm.. room was spacious and amazing.. staff were so helpful in recommending restaurants.

Partner

10/10

Exceptional

09 Mar 2026

michelle louise

Beautiful hotel in a good location... Very pretty and attentive staff.. Room was large with a large bathroom

Partner

10/10

Exceptional

28 Feb 2026

Melissa

The location was incredible!! We were so close to everything but loved how quiet the hotel was. This elegant hotel had an amazing staff who were always so friendly and kind. Our room was beyond spacious and we loved having the sauna to use as well.

Partner

10/10

Exceptional

27 Feb 2026

afrothidi

The rooms and service were excellent

6/10

Pleasant

23 Feb 2026

James McKelvey

The room was fine. The bed, however, was only marginally better than sleeping on the floor. The “mattress” was so thin that we could feel the construction of the frame through it. We did appreciate having two Pilsners show up every other day and the bathroom was modernized with two sinks and a strong shower. Ok for the price and location as long as you don’t have back issues.

Partner

10/10

Exceptional

22 Feb 2026

Joseph

Great place.

10/10

Exceptional

22 Feb 2026

Daniel

Outstanding staff, great historical room. Highly recommend.

10/10