The Mozart Prague

Czech Republic , Prague
PRAGUE, Karoliny Svetle, 34
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100 reviews shown

10/10

Exceptional

12 Mar 2026

kaushik

excellent place

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

Sheila

Absolutely superb hotel . Our room was spectacular. Service excellent, dining delicious . Perfect location. Brilliant stay

Partner

10/10

Exceptional

11 Mar 2026

Michele

Beautiful hotel clean and very calm.. room was spacious and amazing.. staff were so helpful in recommending restaurants.

Partner

10/10

Exceptional

09 Mar 2026

michelle louise

Beautiful hotel in a good location... Very pretty and attentive staff.. Room was large with a large bathroom

Partner

10/10

Exceptional

28 Feb 2026

Melissa

The location was incredible!! We were so close to everything but loved how quiet the hotel was. This elegant hotel had an amazing staff who were always so friendly and kind. Our room was beyond spacious and we loved having the sauna to use as well.

Partner

10/10

Exceptional

27 Feb 2026

afrothidi

The rooms and service were excellent

6/10

Pleasant

23 Feb 2026

James McKelvey

The room was fine. The bed, however, was only marginally better than sleeping on the floor. The “mattress” was so thin that we could feel the construction of the frame through it. We did appreciate having two Pilsners show up every other day and the bathroom was modernized with two sinks and a strong shower. Ok for the price and location as long as you don’t have back issues.

Partner

10/10

Exceptional

22 Feb 2026

Joseph

Great place.

10/10

Exceptional

22 Feb 2026

Daniel

Outstanding staff, great historical room. Highly recommend.

10/10

Exceptional

15 Feb 2026

Marc

Upgraded to a suite with complimentary mini bar. Amazingly comfy beds.

The hotel was in a great location.

Spotless.

Excellent staff
.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Sean

Great location, unique rooms.

10/10

Exceptional

30 Jan 2026

Mark

The staff were amazing and the location of the hotel was superb. So close to the Old Town and all the amenities

Leisure Partner

8/10

Excellent

30 Jan 2026

MEREDITH

Location was perfect, staff was amazing from front desk, restaurant and cleaning. Great experience!

Leisure Partner

10/10

Exceptional

26 Jan 2026

Nino

Great hotel ! Really nice atmosphere

10/10

Exceptional

25 Jan 2026

Daniel Phillip

Great room, griendly people. Historuc property.

Leisure Partner

10/10

Exceptional

23 Jan 2026

Jorge turon

Yes

10/10

Exceptional

15 Jan 2026

Edith Gabriela

The hotel is beautiful and great location.

Leisure Family_with_children

10/10

Exceptional

11 Jan 2026

Jonathan Chadwick

From the initial arrival to the checkout, the staff was top notch in customer service!

Leisure Family

10/10

Exceptional

05 Jan 2026

Alketa

The location was excellent—right in front of the river. The staff were very polite, the room was clean, and complimentary beverages were provided.

Leisure Family

10/10

Exceptional

03 Jan 2026

Victor

Great plafe to stay ! Amazing staff

Leisure Family

8/10

Excellent

01 Jan 2026

Lotus Swiss Travel GmbH

The hotel has an excellent location in the heart of Prague. The Charles Bridge is just a short walking distance away, making it very convenient to explore the city’s main attractions on foot.
There are many restaurants, cafés, and shops nearby. The location is perfect for travelers who want an easy and comfortable city stay.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Caylee

Very courteous and helpful staff that made our stay easy. The cleanliness was spot on and the view from out room was beautiful!

Partner

2/10

Poor

31 Dec 2025

matthew Ian

Although we paid for a premium room, it was the smallest room i have ever had. We had to move the bedside table to open the door! We had no hot water for 2 days. Mini bar was free but they wouldnt change the full fat coke for diet! I spoke with management and they did nothing!

Leisure Partner

10/10

Exceptional

30 Dec 2025

Rosemary

Good location. Kind service.

Leisure

10/10

Exceptional

29 Dec 2025

Cheryl

Clean room, great location, staff was attentive and responsive.

10/10

Exceptional

22 Dec 2025

Omar

Everything was outstanding, rooms, property and location, staff was really friendly as well

Leisure Family

10/10

Exceptional

16 Dec 2025

Alistair

The room was of considerabld size, very clean and comfortable.

We had breakfast each morning and it was great experiemce with friendly staff on hand to assist. Great start to the day for walking around the streets of Prague

Leisure Partner

2/10

Poor

13 Dec 2025

Sina

The room was small without any surfaces. There was not enough space to hang your jackets. I requested iron and iron board, there were both nasty and dirty

Partner

8/10

Excellent

12 Dec 2025

Alison

Lovely hotel, clean and well served.
Only negative was that the hotel bar closed each night at 10pm sharp!

Friends_and_family Friends

10/10

Exceptional

11 Dec 2025

Angela

Staff was extremely kind and room with a balcony was a wonderful surprise! Location was also the prime spot central to everything. Would highly recommend anyone stay here when visiting Prague.

Leisure Partner

10/10

Exceptional

10 Dec 2025

matt

Lovely breakfast service and choices Dinning area always very clean and tidy, greeted with a warm welcome

Leisure Partner

10/10

Exceptional

09 Dec 2025

Daile

Perfect, clean, location

Leisure Family

6/10

Pleasant

07 Dec 2025

Sarah

Allen was fantastic! Hotel was okay. We were put into a huge room in the older half of the building and it was a unique experience however we got there and there was used glasses and the phone wouldn’t work other than to call reception. There was a bathtub that we couldn’t get to drain so we had to call maintenance at 11pm to come to the room and fix it. In the morning we noticed there were ants all over the room and bed. Went to the reception and asked for a manager and there wasn’t one there. Had to wait a while for someone to check out and a new room to be cleaned for us to switch rooms. Second room had a nice view but smaller and the shower didn’t have a door so the tile floors were soaked and slippery afterwards. Had to ask a second time to speak to the manager because they didn’t come see us when they got there and were told it’s an old building and they are aware of the ant problem. Gave us a free drink and some points for Accor to make up for it. The information about the hotel they provide on the tv gives false/misleading information. We spent a lot of CAD on this hotel but not really worth it.

Partner

10/10

Exceptional

03 Dec 2025

Ava

Absolutely stunning. We loved this place. From staff to rooms it was excellent!

8/10

Excellent

30 Nov 2025

Richard

Building was older, typical of most older European hotels. However, it was very clean. Location is excellent for walking in Old Town and Castle Town. We had a river view room. Nice view but the view was accompanied by noise from traffic and people.

Leisure Partner

10/10

Exceptional

28 Nov 2025

Patrick

The

8/10

Excellent

25 Nov 2025

Anthony George Mirabueno

friendly staff and good location

10/10

Exceptional

22 Nov 2025

Peter Zac

Spotless rooms, old world charm, friendly staff and great location

10/10

Exceptional

22 Nov 2025

John Thomas

Room was fantastic. The staff was wonderfully engaged and attentive. Location is the best in Prague and the restaurants great!

10/10

Exceptional

20 Nov 2025

Christopher

Wonderful hotel location, room, and amenities. Will definitely stay there again the next time we’re in Prague!

Business_and_leisure Partner

8/10

Excellent

16 Nov 2025

Elizabeth

Lovely hotel, well positioned. Nice staff.
Our room, whilst modern and spacious, had low beams and was at the top of a narrow staircase where it was very easy to bump your head. The bathroom was clean but the shower was very poor. No water pressure and hard to regulate the temperature.

Leisure Partner

10/10

Exceptional

15 Nov 2025

Maria

Friendly staff. Clean rooms. Good service.

Leisure Friends

10/10

Exceptional

13 Nov 2025

Jock

What a wonderful hotel.. from the check-in to the excellent breakfast! Make sure you add the breakfast and ask the front desk for recommendations for restaurants to eat at.. The staff at The Mozart very accommodating. Cannot wait to return and thank you for a awesome stay.

Partner

10/10

Exceptional

13 Nov 2025

Tanya

THE BEST LOCATION IN PRAGUE!! Lovely hotel with the most polite helpful employees. We really enjoyed ourselves:)

Partner

10/10

Exceptional

13 Nov 2025

Joseph Michael

Excellent service from the staff throughout my stay.
I had a fall in the city but made my way back to the hotel and went to bed. The pain became more intense through the night and at around 5am I came to reception and asked for a suggestion for a suitable hospital. They suggested a hospital and called a taxi service to take me there. It was confirmed that I had broken two bones in my arm and a plaster cast was applied. The support received from the hotel staff for the remainder of my stay was excellent. I shall return to see those places I missed due to being incapcitated.

Leisure Self

10/10

Exceptional

12 Nov 2025

Martin

Very nice hotel , excellent and very friendly staff , they will do everything possible to make your trip as easy as possible! Amazing area around the hotel . Daily breakfast is delicious and fresh , rooms are clean . Hotel needs a little renovation though ( it’s outdated , visible signs of age, such as worn carpets, faded paint etc )
But I still do recommend this hotel

Leisure Family

6/10

Pleasant

12 Nov 2025

Jorge

Clean room

Leisure Partner

10/10

Exceptional

11 Nov 2025

Jason

Great hotel with central location, friendly staff and a fantastic breakfast too.

Leisure Partner

10/10

Exceptional

10 Nov 2025

Anne

The hotel, location, room, staff were all fantastic. This provided a very comfortable and memorable stay for us. We would absolutely return.

Leisure Partner

10/10

Exceptional

10 Nov 2025

Hoda

The room was very clean. We were on the first floor and our room had a musty/mildew smell which we attributed to the build of the shower. The first night we had to shut the door to the bedroom. The hotel staff did their best on our second night to clean and mask the smell. Overall, the room was fabulous but that smell will stay with us for a little while.

Leisure Family_with_children

10/10

Exceptional

09 Nov 2025

Aimee

Amazing stay!!!

8/10

Excellent

09 Nov 2025

Nathalie

It is a good hotel

10/10

Exceptional

02 Nov 2025

Lloyd

The hotel had extremely friendly and helpful staff and the rooms were all clean and neat, exactly as advertised.

Leisure Family

8/10

Excellent

27 Oct 2025

Gail

Incredible view from our room and very clean.

Leisure Friends

10/10

Exceptional

25 Oct 2025

Daniel

Helpful staff. Awesome location and the hotel was nice and quiet.

8/10

Excellent

19 Oct 2025

TOBIAS

The property was beautiful and well maintained. My wife loved the heated floors in the bathroom. Only issue we had was the the A/C had been turned off for the season, as it was starting to get colder, but being on the third floor, it got quite warm in the room, which meant that we had to open the windows, which let in a lot of street noise. Other than that, it was a very nice place to stay.

Leisure Partner

10/10

Exceptional

16 Oct 2025

Katherine

The hotel location is perfect. I have absolutely nothing but the best to say about where the hotel is in relation to all of the best sites. The room was very, very large and fairly comfortable. I don’t know that I would describe it necessarily as luxurious, but definitely comfortable. The staff were extremely helpful, friendly and welcoming. I would recommend this property to anybody visiting Prague and would probably stay here again.

Friends_and_family Family

6/10

Pleasant

12 Oct 2025

NATALIA

El hotel muy lindo pero el aire acondicionado no funcionaba. No pudieron acomodarnos en un cuarto funcional

Friends_and_family Family

10/10

Exceptional

12 Oct 2025

Bulent

Good in every way

Leisure Partner

10/10

Exceptional

10 Oct 2025

Christopher Edward

Lovely hotel by the river and a short distance from the Charles Bridge. Ideal location. Very friendly and helpful staff. Good food and drink. Enormous room with all required facilities. Highly recommended.

Leisure Partner

10/10

Exceptional

08 Oct 2025

Jing

Clean room and helpful staff

Leisure Family

10/10

Exceptional

06 Oct 2025

Penelope Ann

Really beautiful place, we have a very spacious room on the ground floor. Very helpful friendly staff and a great breakfast!

Leisure Family

8/10

Excellent

03 Oct 2025

Cynthia

Lovely room if you are not above 5”6’ as the beams are quite low, my husband had to duck as he walked around the room

Leisure Partner

8/10

Excellent

29 Sep 2025

Peter

Location great. Walk one block to River. Could walk to anywhere easily. Since on busy street it was a little noisy. Hotel restaurant disappointingly but others nearby. Staff great.

Leisure Partner

10/10

Exceptional

26 Sep 2025

Remik

Perfect

8/10

Excellent

26 Sep 2025

mario

Staff was great but had issues with no hot water for a couple of hours and the next day we lost power for an hour

10/10

Exceptional

21 Sep 2025

Nigel

Fantastic location with everything very close. Beautiful hotel with very comfortable beds, friendly, welcoming and efficient staff. Very happy.

Leisure Partner

8/10

Excellent

21 Sep 2025

Ricky

Quaint hotel. Close walking to a lot of the place you want to see.

Leisure Friends

6/10

Pleasant

20 Sep 2025

Javier

This property looks good in pictures. The property has four floors and attic. They have built rooms in the attic. The only elevator goes only to the fourth floor, so, if your room is in the attic you have to take the stairs with your luggage. The attic rooms are very small and uncomfortable. If you are taller than 5’5” you can hit your head with the ceiling beams. Even though I booked a premium room, we were given the attic room because of unavailability until the next day when upon insistence we changed rooms. The shower is unsafe, the sauna is underground and requires better lighting and handrails. The staff is attentive.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Michael Dewaine Mc

The property, the location, the staff were all wonderful. Furnishings were a little worn, but overall a wonderful, inviting peaceful, aesthetically pleasing place.

Leisure Self

10/10

Exceptional

16 Sep 2025

julie

Great hotel and great value.

Business_and_leisure Family

4/10

Poor

13 Sep 2025

Kyungmin

Not a 5-Star Experience at The Mozart Prague

I stayed three nights in a standard room at The Mozart Prague, so this review reflects only that room type and my experience. I typically choose five-star hotels for the level of service and the sense that my valuables are secure, and this stay fell short of those expectations. When I arrived, the main door knob came off the first time I closed the door, and the in-room phone didn’t work, so I had to go to the front desk for assistance. I decided not to spend my trip pursuing more follow-ups.

The curbless bathroom looked sleek but drained poorly; water spread across the floor unless we aimed the showerhead tightly toward the wall. I couldn’t find a bathroom exhaust fan, so humidity built up and drifted into the room after showers and drifted into the bedroom, and we had to run the AC to bring it down. Because the bathroom door was off level, it would swing open automatically if I didn’t close it fully. The room itself was very small.

On the positive side, housekeeping was good, and the complimentary soda and beer were a nice touch. Although I’d seen reviews mentioning missing items during cleaning, nothing went missing during our stay. Overall, based on my experience, I wouldn’t recommend this property if you’re expecting a true five-star hotel.

Friends_and_family Family

10/10

Exceptional

12 Sep 2025

paul

great location

10/10

Exceptional

09 Sep 2025

Dolly

Excellent Location and service!

Leisure Partner

10/10

Exceptional

02 Sep 2025

Greyson

Great stay all around!

Leisure Partner

6/10

Pleasant

01 Sep 2025

Bahram

Good location. Not much of room service,

8/10

Excellent

01 Sep 2025

Robert

Great location, picturesque, walking distance to many of Prague’s attractions, friendly helpful staff

Leisure Partner

10/10

Exceptional

30 Aug 2025

Katy

This hotel is beautiful and our room was unique and beautiful (and great for a longer stay). The staff is excellent at customer service and are used to travelers having jet lag and/or needing to check in at odd hours. They are very welcoming if you want to sit in the courtyard or the restaurant without ordering food. The location is amazing--there is a tram stop just up a little hill, beautiful views right there, and beautiful places to eat. One warning--the gym is not open right now and I had booked this hotel purposefully because it had a gym (I am a fitness instructor and needed to stay in shape). It's hard to complain when staying at such a great place but going to gyms in the area is not cheap or easy, so it made things a bit difficult. Overall, this is a great place--if you need a gym, I'd make sure it's open and I'd also look at the pictures. I stayed at one other hotel that had a fabulous gym but/and the staff was not great and more-the Mozart overall does a great job. I have already urged a family member to book there next month.

Business_and_leisure Family

8/10

Excellent

30 Aug 2025

Giovanni

Viewing was great

6/10

Pleasant

28 Aug 2025

Kathleen

The only issue with this hotel was the restaurant not being available for dinner on night 1 and on night two refusing to allow take out. Staff at the restaurant was rude. Staff in hotel could not have been more pleasant.

Partner

10/10

Exceptional

27 Aug 2025

Kevin

We had wonderful customer service from all of the front desk, maintenance, and housekeeping staff. Great amenities and easy access to public transportation and many of the must see’s.

Leisure Partner

8/10

Excellent

26 Aug 2025

Elena

The location is amazing, service is great

Leisure Partner

10/10

Exceptional

22 Aug 2025

Lesley

Our stay at Mozart Prague was exceptional. On arrival we were brought to an amazing suite with a huge living space. The only issue for us as guests was the amount of stairs it was to get up to the suite with a pushchair and my partner who had recently had surgery. So the hotel kindly moved us to a suite that for most floors we could use the lift.

The staff were extremely attentive to our needs and friendly at all times.

We would recommend this hotel without hesitation.

Leisure Family_with_children

10/10

Exceptional

13 Aug 2025

Kinnari

The staff was very friendly. They had vegan and GF options. It was close to everything and felt very safe.

Business_and_leisure Family

10/10

Exceptional

13 Aug 2025

Hiroyasu

部屋からの景色が最高

Leisure Family

10/10

Exceptional

13 Aug 2025

Newell

A great boutique hotel in an awesome location. Rooms are generous in space and amenities.

Leisure Family

10/10

Exceptional

12 Aug 2025

Clare

Beautiful central location

Friends_and_family Family

2/10

Poor

11 Aug 2025

Pat

FALSE DESCRIPTION OF ROOM BOOKED - DIRTY ROOMS

The nightmare started at check in with them putting us in an unsafe, dirty room with portable AC within 6 inches of bed and exhaust hose put out an open window to roof level allowing any type of rat and or bird in the room. The suite was sooo dirty and hot. They put us in a small room for night and relocated us in the suite as shown in the image when booked, but it did not have the view as described in booking. The suite was booked for view of Charles bridge and river, but it only had alley view with graffiti on the buildings. The GM did refund 1 night for the first night experience but did nothing about the false and deceptive practice about room type and view, only stated it was not available. He did not respond to email whereas i evidenced the room description and amount paid for view, which was guaranteed room type, not based on availability. Overall, the hotel was dirty (carpets and floors). The massage room had foul moldy odor and no bathroom in spa area, so you had to go back to your room, they had no water after massage and could not bill to room! The hotel had no gym (dis at time of booking) The Gm you stated that its longer shown on website and was closed 6 to 7 months ago and equipment packed up!? I'm sure what going on at hotel but staff does not respect do not disturb room sign whatsoever! I was notified by a staff member that hotel is being remodeled at end of year that' why they are not taking care of it. They should not be allowed to maintain 5 star status

10/10

Exceptional

10 Aug 2025

Mohammed

Loved it. Amazing option all around.

Leisure Family_with_children

10/10

Exceptional

10 Aug 2025

Pouya

Amazing property, couldn’t get better than this.

Highly recommend this hotel.

10/10

Exceptional

06 Aug 2025

Oluseun

Mozart Prague is excellent

It’s a spectacular hotel, excluding the bohemian charm of Prague. It’s excellently located for exploring Old Town and Lesser Town by foot. The views from our room were super - the Vlatva river, the castle, the Pétrin tower and Lesser Town. The staff are welcoming and attentive. Breakfast options were quite good and eating in the lovely courtyard made breakfast special!

Friends_and_family Family

10/10

Exceptional

01 Aug 2025

Molly Isabelle

staff were very accommodating, room was clean and great location!

10/10

Exceptional

01 Aug 2025

Kush

Great location, helpful staff and comfortable rooms

Leisure Friends

6/10

Pleasant

19 Jul 2025

mazen

Hotel is very old , needs remodeling.
Bathroom , bedroom very basic. .sink in the bathroom is not working well.

Breakfast, no water no milk , very little food at 9 am , even breakfast is up to 10 am.

Not sure how it is 5 star hotel .

Location is the only good thing about the hotel .

Leisure Self

6/10

Pleasant

18 Jul 2025

Andrea

This is an adequate hotel. I would say it is more of a 4 star and not a 5 star. Some staff were great and attentive and others were not. For example had to ask a few times for water for the mini bar fridge. The rooms are ok not 5 star quality though. Overall ok stay. Good location

Leisure Partner

10/10

Exceptional

16 Jul 2025

Richard Anthony

Period features yet fully modernised. Well positioned by the river and local attractions.

Leisure Partner

2/10

Poor

15 Jul 2025

Farhad

Pros: Great location and close to everything.

Cons: Even though we booked the room six months in advance, we were given a room without AC and Wi-Fi coverage. When we asked the staff, they provided a fan, but it was extremely noisy and made it difficult to sleep. Since we were on vacation, we tried to enjoy the city and stayed out as much as possible.

Leisure Partner

10/10

Exceptional

13 Jul 2025

Ammar

Great location, ambiance, fantastic staff… Abdul Rahman gave us some great recommendations. also the concierge (which I can’t remember his name) who was very helpful.. would love to come back again

Leisure Family

8/10

Excellent

10 Jul 2025

Jae

The property was great the staff is hit or miss.

Leisure Partner

10/10

Exceptional

01 Jul 2025

Bineesh

It was good