Serenity Island Resort

Fiji , Viti Levu
Mamanuca Islands, Serenity Island
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100 reviews shown

10/10

Exceptional

10 Apr 2026

Sudheesh

We had a fantastic stay during the Easter break. The place is a paradise!!

Thanks you Serenity for your fantastic service! A big thank you to everyone for looking after us during the cyclone. We WILL be back again!

Partner

8/10

Excellent

02 Apr 2026

Patti

Nice location with good snorkeling all around the island. Beautiful area. Lovely staff. The rooms were a bit dated but the bed was comfortable and it was nice to have air conditioning. The food was ok. The vegetarian options were quite good. I loved having a little beach right outside my bura. All in all a nice stay. Vanaka!

8/10

Excellent

07 Mar 2026

Sharon

Bula
We can't say enough positive about each and every staff member. They are all friendly, helpful, never make any request feel like a burden and know your name from the minute you arrive.
The room was clean and comfortable. The bar has limited selections but okay.
We were disappointed that there was 1 menu for each meal and it never changes. As we were in there in the low season, the buffet and traditional cooking night were not available. Food was prepared fine but lacked seasoning. There are no between meal options, fruit etc, available. If you like to snack, bring things with you.
The common areas really need some updating. The staff do the best with what they have,but the owner needs to put some money into paint, replacing pool decking and cushion etc.
This resort is not suitable for anyone with mobility issues, you take one boat from the marina and then have to change to a smaller tender boat to take you to the beach as there is no dock.
The ocean access from your Bure is very rocky and the sand coarse, recommend bringing water shoes.
We loved the staff singing to greet you and send you off.

Partner

10/10

Exceptional

27 Feb 2026

Karen

Staff amazing, location amazing.

Friends_and_family Friends

10/10

Exceptional

11 Nov 2025

Kim

The staff was excellent, however the resort needed repairs, and several things in our room did not work. We finally moved to another room. Also, the availability of food and drinks was a challenge.

Leisure Family

8/10

Excellent

16 Oct 2025

Tersia

The staff were excellent and friendly and always willing to help.

Leisure Partner

10/10

Exceptional

15 Oct 2025

Nicole

Not an overstimulating environment with some activities available. Loved the wooden slats on the windows. Not crowded.

8/10

Excellent

20 Sep 2025

Sally

The Island is quiet with only the hotel for meals. The staff were amazing, friendly, knowledgeable and no effort was spared to please from Wee in management to Peli teaching us the history of the culture. The breakfasts were more than adequate with hot and cold foods, fruit, toast, banana bread, cereals of many varieties. The day/Evening menu could do with variation but presented well. Drinks/cocktails change daily. I absolutely loved the island as a single adult. For children it is lacking. They have snorkeling, canoes, padel boarding and a variety of daily programmes from fish and turtle fishing, cookery, island hopping language lessons etc. Serenity by name and serene it surely was.. I will definately return. Great introduction to Fiji. A must if you just need chill and recharge your batteries.

Leisure Self

4/10

Poor

06 Sep 2025

Adele

TV didn't work the whole time I was there. No one could fix it. Waited three days for a replacement hairdryer. If I didn't ask again I would have never got it. Some cash and shoes stolen. Food is terrible and over priced. Lady at the restaurant not friendly and it looked like I was a burden to her.
Facility run down and broken. Not a good experience. Some of the other travelers agreed.

Leisure Self

10/10

Exceptional

29 Aug 2025

SEAN

90 % of the cabins were oceanfront. Comfortable bed. Nice deck and a relaxing hammock. Great staff especially Cero.

Leisure Partner

10/10

Exceptional

20 Aug 2025

James

Amazing destination!

Self

8/10

Excellent

12 Aug 2025

nicola louise

We have just spent 12 nights on Serenity island and loved every minute.
The staff are so lovely and helpful especially the restaurant and bar staff they made our holiday very special!
The food was good we didnt have one bad meal lovely salads, burgers and amazing curries and the traditional buffet was amazing.
We stayed in a garden bure and it was lovely private and well equipped bed was comfy and room was cleaned every day to a very high standard.
We went all inclusive so food and drinks between the hours of 7-9am 12-2pm 6-9pm were included which was plenty lovely cocktails and nice cold beers and a great varied menu, as its an island if they didn't have all the ingredients for they improvised which was great and totally worked, big hands up to the chef !
There are plenty of beds and large bean bag beds by the pool for everyone and there are huts along the beach with beds in to soak up the sun and atmosphere.
There was singing every night at 8pm and if you had a birthday or were new to the island or leaving they made it extra special.
The sea is amazing and you can snorkel or take out the kayaks, we saw some amazing fish was just beautiful!
You can walk around or through the island which is great and takes about 30 mins.
The staff do thier best to make your holiday fun there is a board refreshed every day with activities free and paid for we especially loved the crab racing event was great fun !
We would definitely recommend and definitely go back!

Leisure Partner

10/10

Exceptional

10 Aug 2025

Tiffany

Serenity certainly lived up to its name and is an incredibly beautiful and relaxing island. My husband and I along with friends enjoyed the most amazing 10 days. From the beautiful welcome to the farewell song, the staff went above and beyond to make us feel at home with family. Everything was always done with a beautiful smile and friendly Bula. The location was an absolute dream with our bure right on the beach with the crystal clear water only steps away. The rooms were clean and comfortable. Snorkelling was next level amazing, there are no words...... Sunrise, sunsets and walking around the island everyday was another highlight. We enjoyed every minute of our stay and cannot wait to return asap 😊

Leisure Friends

10/10

Exceptional

07 Aug 2025

Madison

Travelled as a solo female traveller the staff were friendly and very accommodating food was really nice and would love to stay again.

Leisure Self

10/10

Exceptional

03 Aug 2025

Paula

Isilated and peaceful. Great facilities. Exceptional staff.

Leisure Partner

6/10

Pleasant

02 Aug 2025

Alison

I love the location of the island. The water was amazing.
The staff need more training, but were lovely people
The whole resort is very tired and some parts of it are very rundown

Leisure Partner

10/10

Exceptional

28 Jul 2025

Mark

Wonderful resort to getaway for a relaxing holiday. Beachfront acccommodation good and close to to water, a bit rocky during low tide. Staff make the place, friendly and always willing to help, tradionitional songs each night. Food in restaurant good, included breakfast limited but does the trick - eggs made to your request. Water and off island activities available, highlight for me was Malika traditional Fijian massage, went everyday I was staying. Solid 3 star resort, great value for money and not many kids, great place to relax and unwind.

Leisure Self

10/10

Exceptional

11 Jul 2025

Abi

What an incredible time we had on this beautiful island. The staff welcome you as family and are so generous of heart. We couldn't believe the accommodation was right on the shore and everyday is like a day in paradise. The snorkeling out the front of the island was phenomenal. From spectacular coral gardens to a myriad of fish every day. We enjoyed walks around the island, joining in the activities and the incredible views. I would go back in a heartbeat. The accommodation was clean, very comfortable and perfect for relaxing by the water. Embrace 'Fiji Time' and slow your own pace at this lovely island. Each night your are treated with a series of songs from the staff and joining in the staff volley ball game is a highlight.

Leisure Friends

2/10

Poor

26 Jun 2025

Erika

Worst place we have stayed in years

Shockingly horrible experience, confirmed by several other groups who said serenity is one of the worst resorts if not THE worst, in Fiji. Broken kayaks, literally 6 lounge chairs by the rundown pool, no chairs for bure decks, no hot water, service unfriendly (shocking in Fiji), and oh - we were left for 1.5 hours on a neighboring island because they didn’t pick us up (common according to south sea island). What a shame. We dug into the resort and they are apparently going through bankruptcy, which is how it feels! Under no circumstance should you stay here!

Friends_and_family Family

6/10

Pleasant

14 Jun 2025

Lance Robb

Property needs a face lift. Lots of amenities and buildings way past due remodels. Broken walk way boards, horrible lack of simple fresh water in the island to drink.

Leisure Family

10/10

Exceptional

15 May 2025

William

Serenity Island is beautiful and the snorkeling around the island was amazing! The staff at Serenity were wonderful and treated us like family! We enjoyed their beautiful singing everyday and the meals were delicious! We loved our ocean front Burre!

Note for management purchasing more complete paddle boards with fins & paddles, and kayaks & paddles and snorkel gear to allow for more guests to enjoy the water sports would make experience even better.

Leisure Partner

10/10

Exceptional

11 May 2025

Jesse

I have no complaints

Leisure Self

10/10

Exceptional

06 May 2025

Katrina

Everything was awesome except the ac kept dripping onto the floor. Dont know if that can be avoided though cause of the climate. The shower didnt drain properly so you stood in water as you showered but aside from that. Everything was wonderful. Im sure youll run into to t

10/10

Exceptional

20 Apr 2025

Virendra

Ecxe;llent and fantastic
need more food optionsvery nice n safe
perfect stay,
going back soon

Leisure Partner

4/10

Poor

20 Mar 2025

Scott

Tired and lacking investment. Go elsewhere

Resort is very tired and aged and unfortunately it relflects in the staff also who seem demotivated and tired. Part of the beach is lovely, but the rest is covered in rubbish that has washed up. The rooms are very small and basic, but sufficient for sleeping. The food is limited and poorly executed (although the Kakonda was good). The drinks are also low quality. Unfortunately the place needs investment but doesnt seem to be getting it.
They also charge for a boat transfer from South Sea Island if you're on South Sea Cruises transfer from another resort, claiming there is no direct stop, but this is false as we got dropped at the resort and picked up off the big boat (standard drop off for most resorts). I've queried this unnecessary charge and heard nothing back, which is another example of their service. The pool was closed when we arrived, ladders left out, nails lying on the pool deck....
They also get day trip visits and we had a group arrive during our stay who took and held all the snorkeling gear for most of the day and the day beds around the pool, you get no priority as a paying guest. Bring your own snorkels!
Definitely a lot of nicer places in Fiji where you'll get a proper Fijian experience and hospitality for similar (or less) money.
Hopefully they can get investment and support soon....

Partner

8/10

Excellent

04 Mar 2025

John David

Overall, we had a good time. The staff weee very welcoming and nice and the food was above expectations.

However a couple items to be aware if you stay here:

We chose the all inclusive option but it’s not a true all inclusive resort. Food and drink are only covered during “meal hours” which exclude 2-6 pm. Their system to track all inclusive guests is also faulty as they rely on paper receipts to tally up drinks that don’t have time stamps. So at checkout I was surprised with large charges for drinks that should have been included in the all-inclusive package. Thankfully the staff was great about making adjustments at check out.

The only other negatives were that we never received our welcome drinks and communication with staff was difficult (both taxi arrangements never showed up) and room didn’t have bath towels for a day. Not a huge deal but an inconvenient nonetheless.

Leisure Partner

6/10

Pleasant

01 Mar 2025

Zdenek

I don´t recommend!!

We were on the island for 3 days with friends. A very pleasant resort from the start. At the end of the holiday, we no longer had this feeling. We had an all inclusive stay. The staff were annoyed that we still wanted something. I do not recommend the All inclusive service! When leaving Serenity for the main island of Fiji, we discovered that our money had been stolen. The safes were not functional in the cabins, but we believed that we were in a safe resort. We were very wrong. We discussed it with the manager, but to no avail. Big disappointment with this resort.

Friends_and_family Friends

10/10

Exceptional

11 Feb 2025

Joyce

Serenity Island Resort is a true South Pacific experience. Serenity is private, peaceful, and unique. It was my favorite Fiji place. The staff is so friendly. Our room was close to the water so you could hear the waves. If you want the perfect, polished, crowded hotel then this is not for you. The hotel was clean and tidy but the undeveloped part of island needs trash and brush cleanup.

Friends

10/10

Exceptional

20 Jan 2025

Ronwyn

We absolutely loved our stay at Serenity. We had a beachfront bure, number 16, which was very clean, comfortable and well appointed. We could swim and snorkel right out the front of it. Overall the food was great, although a little pricey but generous sizes. The staff were lovely, very friendly and helpful. The only negative thing would be the condition of the main area around the pool and bar area was a bit shabby, had a bit of a faded tired feel to it but we weren't wanting the pool with all the pristine ocean surrounding us.
Would definitely stay there again, perfect for complete relaxation at the end of a holiday, especially after staying at one of the busy resorts.

10/10

Exceptional

14 Jan 2025

Munish

All good

8/10

Excellent

12 Jan 2025

Ingrid

If you are seeking an authentic Fijian cultural experience, Serenity Island is an excellent choice. The staff are exceptionally attentive and supportive, which has left a lasting impression on me during my travels. I would particularly like to acknowledge Sammie, Emost, Gracie, and Tanni for their outstanding service. The resort offers a wide range of activities, both on-site and through day trips, alongside an impressive menu selection. The spa, conveniently located near the beach, provides various options for relaxation. However, there are a few areas that require attention. The comfort of the beds could be improved, as they currently do not meet expectations and may need to be replaced. Additionally, it would be beneficial for staff to ensure that all amenities in the bure are in working order prior to guests' arrivals.

Leisure Self

8/10

Excellent

04 Dec 2024

Verified traveler

Amazing spot, but...

The hut on the beach was beautiful. New, spacious and a good size bathroom. The property itself was very nice. Lots of snorkeling spots, sandy beaches and very pretty to walk around.

The only negatives were the cost of transportation (boat) to the island was extremely pricy ($350 CAD return for 2) and the food was beyond terrible. Breakfast was so disappointing with next to no selection and the dinners were below average. In particular the buffet we had the one night. For over $50 CAD, there was about 5 things to choose from and some clumpy rice.

Friends_and_family Family

10/10

Exceptional

09 Nov 2024

Andy

Breathtaking
Wanna go back soon!!

Leisure Partner

10/10

Exceptional

30 Oct 2024

Robert

The staff were amazing; friendly, and helpful. Did everything to make your experience special.

Leisure Partner

6/10

Pleasant

19 Oct 2024

Karla

Sweet staff but business scam

The staff were friendly and sweet. However, we paid for all inclusive and they changed the terms after arrival and limited drinks and food. They then wanted to charge extra for things that were supposed to be included. They also ran out of multiple liqueurs so we couldn’t even drink what we wanted - rum, vodka, and others.

Friends_and_family Family

10/10

Exceptional

13 Oct 2024

Vanesa

Forest & Brach paradise

I stayed at Serenity Island for 4 nights (I regret not staying longer)
The island is a paradise on its own, with reef all along the island where lots of fish (all sizes and colours) and star fish can be seen while snorkling, kayak and SUP available too.
Different activities are offered each day/night and the activities staff is super fun making each activity more exciting and entertaining. The facilities are a combination between forest and island paradise, with the smell of flowers all along. Bedrooms are equipped with everything you may need and the beach at your doorstep. Food is amazing and delicious, specially cooked by the kitchen staff, omelets are a must try! Gym is well equipped and has a beautiful view of the beach. The spa is a gem at this resort, I tried the foot massage treatment and highly recommend it!
The management and staff at Serenity island are super helpful, always willing to assist you and answer all your questions, the atmosphere and vibe is unmatched! Super vibrant and happy! I had a great time during my stay! Thinking about my next holiday at Serenity Island.

Self

6/10

Pleasant

11 Sep 2024

Isabelle Katherine

Serenity is a beautiful island and resort. We loved the location, the water was amazing and great snorkelling opportunities. However, the dining really let it down for us. The food was not very good and very expensive, often things would be out of stock for our entire stay (a large portion of the menu) and on one morning the buffet was pasta and grilled chicken and fish which seemed a bit odd. They definitely run on Fiji time here and we were often waiting hours for the boat for our excursions.

Leisure Partner

8/10

Excellent

22 Aug 2024

Lily

The biggest downside was the food, i highly recommend you buy your own food before going to the island, because the only food available is whats on the menu. Thats it

The food was below average and at time not eatable. There is a shop for buying junk food like noodles and biscuits but its super expensive

The breakfast which was included in price is good, they do eggs! And they provide fruit and its a buffet rather than a menu

When you book, choose ocean bure up to 17 you can swim in front of, any bures (rooms) from 18 to 33 have rocks so impossible to swim. And they do not do room swaps! The garden bure location is actually good too!

On the plus side, The people were amazing they made us feel part of the family which is why i will definitely go back!!

The free activities were really good: turtle feeding fish feeding weaving oil making cava drinking and more

The water around the island was so clean and clear that we could snorkel from anywhere, corral was very close to shore and fish everywhere

Snorkeling gear and kayaks were free including life jackets which was amazing

They have good coffee and nice cocktails

Note that you need to pay for bottled water.

Rooms were very nice and comfortable, hot water and shampoo , towels etc provided

Also a nice hammock in front of room and 2 chairs to sit

We loved our stay and will be back thank you serenity island and it’s lovely people

Leisure Family

8/10

Excellent

17 Aug 2024

Sonia

Lovely friendly staff, have to go with the flow a bit. Appears to be re-investing so facilities may improve as they recover from Covid.

Leisure Partner

10/10

Exceptional

04 Aug 2024

Stephanie

We spent 3 nights at the resort with our 4 year old and 6 year old. We enjoyed that the resort was quite quiet - we never had a hard time getting beach chairs, tons of space at the beach, we could grab paddleboards and kayaks throughout the day. The staff was very friendly and kind to our kids. The resort maybe isn't the fanciest in Fiji, but we had a great time and appreciated how it was more laid back and calm. The food at the restaurant was good, the spaces around the resort were clean and we could see staff cleaning throughout the day in the common spaces, and there were activities throughout the day we could participate in if we wanted. Overall, I would recommend the resort.

Leisure Family_with_children

8/10

Excellent

04 Aug 2024

Kirsten Joy

This island is very beautiful and peaceful. There are plenty of beautiful fish to see when you are snorkelling, and some stunning white sandy beach. Lovely staff, comfortable rooms and a comfortable bed.

Leisure Partner

10/10

Exceptional

25 Jun 2024

Stephanie

Unforgettable stay!

I’m so excited to share the wonderful experience I had with my family at Serenity Island Resort. From the moment we approached the island, we were greeted with a joyful welcome song and a delicious drink. We arrived quite early, but Grace and the rest of the crew were ready to receive us. We have 2 young kids, and the room we booked was spacious, cool, and comfortable. The grounds are beautiful and well-kept. This is not a perfectly polished and manicured resort. It is a little more rustic, which, in my opinion, makes it more enjoyable and authentic! The staff on the island were so warm, caring, and engaging. They invested their time and energy into treating us (and everyone else) like family, especially our children. For a portion of our stay, they were the only children on the island and were treated like treasure. Emosi, who manages food and beverage was always considerate of their needs. The food was delicious. We embraced Fiji time while we were there and it made everything so much more enjoyable. No need to rush. There is never a wait if you sit back, relax, and enjoy the views, sounds, and delightful people. We have visited some hospitable places, but nothing compares to the welcome, hospitality, and joy of staying at Serenity. I really could go on and on about it, but I will say with staff like Grace, Emosi, Danny, Nemo, Saki, Sammy, Ulamila, and many others, Serenity Island Resort stands out in ways I never imagined. Fabulous experience. I highly recommend.

Friends_and_family Family

10/10

Exceptional

24 Jun 2024

Katharina

Super friendly staff, beautiful island, beautiful views, singing from the staff every evening was very nice!

Leisure Friends

10/10

Exceptional

21 Jun 2024

Namal

Friendly staff

Leisure Family

10/10

Exceptional

07 Jun 2024

Tony

I had an excellent time. I appreciated Joe and how much he taught me about Fijian culture.

8/10

Excellent

31 May 2024

ALA

Beautiful location, staff work hard day and night and treat the guests as family. Having usb outlets in the room were very convenient. Nice activities like kayaking, snorkeling, paddle boating, excursions, fish feeding kept us entertained.

Leisure Partner

10/10

Exceptional

30 May 2024

Vicki

The staff was extremely friendly and always ready to serve. The island is beautiful and very relaxing. The bungalows are so clean and cozy and the AC works excellent. They had a great variety of food on their menu They offer so many activities every day like grass skirt, making Fiji culture and language, coconut oil, making, Fijian food, cooking demonstration. The Snorkeling and kayaking around the island were excellent as well. Nemo And Sammy The resort directors were fabulous! We had such a wonderful restful vacation and would definitely return to this amazing paradise Island!

Leisure Friends

10/10

Exceptional

06 May 2024

MR. Renato Shah

OUTSTANDING

Excellent Service
Early check in
Massage
Food
Clean
Awesome Staff Very Friendly

10/10

Exceptional

05 May 2024

MR. Renato Shah

AWESOME

Excellent Service food
Early check in
Stay 3 nghts get 1 freehave take a boat to island price Reasonable round trip

10/10

Exceptional

23 Apr 2024

Jane

The Staff were very friendly and helpful. The Island is surrounded by crystal clear waters made for excellent snorkelling. Many activities were organised throughout the day should you wish to join.

Leisure Self

10/10

Exceptional

05 Apr 2024

Richard

This is the best low key resort. It was a 2 star but made you feel like a royalty.

Leisure Partner

8/10

Excellent

22 Mar 2024

WILLIAM

So so for staying front desk was hard to find or to get help

4/10

Poor

14 Mar 2024

Nicole

For anyone looking for a very quiet holiday, Serenity definitely ticks that box. There were three members of staff at the resort that were absolutely wonderful: Sammy, Oula, and Sereana. They really made sure to try and take care of us during our stay. Unfortunately, other than the beautiful surroundings and the three staff mentioned - I would not recommend Serenity to anyone. The food was absolutely terrible, the bartenders couldn’t make a drink to save their lives. I would not drink anything there that didn’t come out of a bottle…just because you simply did not know what you were going to get, but you knew it wouldn’t be good. We were thoroughly disappointed with our stay, enough so that we left early just so we could get a proper shower and experience some decent air conditioning. We had a 10 day stay on Serenity, and trust me - one night was enough.

Leisure Partner

6/10

Pleasant

12 Mar 2024

Jayne

Serenity Island Resort is on a gorgeous little island. It is peaceful, and the staff are very lovely and welcoming.
The bed is sooo comfortable. Fell asleep listening to the waves on the shore.
The only thing that prevents this being a perfect place is the food and service in dining room. The food is barely edible and takes ages to arrive. Example a BLT took 1.5 hours to arrive and then the fries were cold. Would benefit from having a much smaller menu and doing the options well. Avoid serving leftovers from dinner for breakfast.

Leisure Partner

6/10

Pleasant

03 Mar 2024

Ricky

Serenity island could be so much more. The staff that work there were fantastic and did the best they could do with the resources available to them. Always friendly and happy!. To bring the island up a notch, a safe in each room, a coffee maker in each room (not instant ) have someone walk around the island and clean garbage that washed ashore every morning. Have a proper waste and recycling program….its there Fiji!!
Fine tune the dining experience, try an electronic bug light/zapper to control flies. And lastly this is a big No No , don’t have the gas and diesel storage next to the dining area as you can smell the fumes in the dining area, and don’t unload fuel drums into the water in front of the guest!!! For the price point it was good these are items that I believe should be corrected. My biggest like was the Fijian staff, their friendliness and easy going way and how much they embrace there culture!!

Leisure Partner

10/10

Exceptional

20 Feb 2024

RAJIV

Serenity Island Resort gave us an unforgettable experience, which we could not have had anywhere, esp. staying away from the mainland. Being our first time in Fiji, we wanted to have an enjoyable Holiday and Serenity Island was perfect -- away from crowds and the daily hustle/bustle.
The Booking was perfectly managed and the Trip to the Island was perfect.
The Welcome at the Island was amazing and from the time we landed, we were made to feel like we were at home. We opted for the PalmView Bure. Although it was nice, clean and quiet, Beach Bure would have been a better option.
There were plenty of activities around the Island and we stayed for 7 Nights and especially enjoyed the Turtle Feeding, Fish Feeding off the Island, Setting up the LOVO, Removing the LOVO, Volleyball with staff and the Coconut Demonstration and Tasting with Daniel. My Wife enjoyed her 5-6 days with an artistically hand-made Coconut Leaf Beach Basket, which sadly we could not carry back.
The Food was amazing, and the portions were huge. We had gone for an All Inclusive Package and that was a good pick and it came with an excellent choice of drinks. Both the food and the drinks were presented nicely. There was a wide selection of dishes from the Menu and even after 7 days, we had more options we could have tried.
The Beauty of the Island was mesmerizing and the sunset was divine. We thank all the Staff who went out of their way to make sure that our 25th Wedding Anniversary was memorable. \"Sota Tale\"

Leisure Partner

8/10

Excellent

11 Feb 2024

Michael Steven

Huge potential and they are working on it. Can become second to none if put some work and management on it!

Leisure Partner

8/10

Excellent

09 Feb 2024

Justin

Overall was a great 3 night stay. Wasn’t bored, as I feared. Staff were very friendly and helpful.

Food was generally OK, you wouldn’t go here for the cuisine , equally you wouldn’t not go here because of the food.

Definitely recommend.

Leisure Partner

10/10

Exceptional

21 Jan 2024

Enzo

We can't wait to come back to Serenity!

We came with a plan to relax and rest for 5 days and let me tell you, we managed to achieve that and more.
The room (5) was well equipped with a modern AC unit, a good ceiling fan and very close to the main ammenities in the hotel. The bed is excellent and the surrounding areas of the Bure are very quiet.

The food was very good and fresh, the herb crusted fish was excellent. The restaurant runs in Fiji time so just relax while you wait for your meals.

The best part of the hotel is no doubt the staff, all of them make you feel very welcomed and treat you like family.
Special shout to Sami, Tua and the restaurant/ bar staff that always looked after us with a big smile.

The whole island is a short 30 mins walk and the best beach is on the other side of it, where you will find yourself alone and relaxed.

This place exceeded all expectations we had from it and cannot recommend it enough. Vinaka!

Leisure Partner

10/10

Exceptional

17 Jan 2024

Emma

SUPERB SERVICE by ALL Serenity Team members!
Mr. T.; Jamie the captain & Bolo are very helpful & very accommodating & great & understanding of what we need. Great work!& keep it up! :)

Leisure Partner

8/10

Excellent

12 Jan 2024

Allison

Found peace on Serenity Island

Beautiful little private island resort with a lot of heart. It could use a little TLC but it was a idyllic peaceful tropical beachfront getaway.

Partner

10/10

Exceptional

08 Jan 2024

Alex

Fully met expectations, perfect location, friendly staff, nice beaches, great daily activities.

Leisure Family

6/10

Pleasant

07 Jan 2024

Heinrich

Everything went really well and we enjoyed our stay... However we got billed twice ... We spelled the bill on the day of checkout and then a few days later we had another few hundred dollars taken off our account with no explanation and property is not responding.... This brough a damper on our experience.

Leisure Partner

8/10

Excellent

01 Jan 2024

Philip Alexander

Serenity Island is a great place for a relaxing holiday. Typically Fiji, staying at the island you camt help but relax. The resort has gone through some tough times i assume because of Covid however but presents well. We were unlucky to experience a triple generator failure which Ben the new Operations Manager found himself dealing with on the first day ! Despite the lack of power we still enjoyed ourselves and the staff went out of their way to make sure we had everything we needed.

We look forward to heading back to Serenity next year to see how Ben’s plans have played out.

Shout out to Sammy who supplied plenty of ‘energy’ to the resort !

Leisure Family

8/10

Excellent

01 Jan 2024

sandeep

Thanks for having us. Had a pleasant time and a great new year celebration. Thansk to the team.

10/10

Exceptional

01 Jan 2024

Shane

The Island Manager Ben made our stay Incredible.
The Room with its private beach, step off Balcony onto the sand and a 12 meter walk to the water, absolutely divine. Ben personally took an interest in each aspect of all patrons stay to make everything run smoothly.

Leisure Partner

10/10

Exceptional

31 Dec 2023

Mary

Serenity Island Resort is just right if you want a secluded and relaxing hideaway. The staff are genuinely kind and \"make the resort\" - hospitable, responsive to your needs and really do go out of your way to make the most of your stay. There was one restaurant providing a variety of foods and the view is absolutely stunning and the staff sings, providing insites to the Fiji culture .

The salon services are quite good and personalized. Andi provides great massages, and her and Ro are very personable.

If you want a rustic island hideaway with nice ammenities--this the place for you.

Leisure Self

10/10

Exceptional

18 Dec 2023

Carole

We loved this property so much we extended our stay twice. You may notice another review from me regarding this wonderful spot. Food was amazing, loved the natural surroundings...no complaints.

Leisure Friends

10/10

Exceptional

18 Dec 2023

Carole

We stayed at 4 different hotels while in Fiji and this was our favorite. While there was some damage and areas to fix up, this resort had all we needed. The beaches were the best we had during our visit and the food - nothing short of amazing. Each meal was deliciious. We took the all inclusive option which was well worth it. Thank-you Serentiy Island!

Leisure Friends

10/10

Exceptional

06 Dec 2023

Debra

What a beautiful place to stay. Gorgeous coral reefs just steps from the ocean view rooms. Staff is very friendly and make you feel like family. I highly recommend Serenity Island

Leisure Friends

8/10

Excellent

03 Dec 2023

Jared

This property is a great little island

Business_and_leisure Family

10/10

Exceptional

23 Nov 2023

eric

The island is incredible. Coral is amazing for snorkeling and the beach is just perfect. The bure I had was a little dated- unit 2 with AC that didn’t really keep up. I think it’s designed to be open air with louvers on the sides of the room since that also let in the smoke from the neighbors. The staff are all very friendly and helpful. It was a short ferry ride with the south Sea cruise. The red speedboat was a good option for going back as well. It would be nice if they could be more eco-friendly with solar power instead of running the generator all day and burning trash. The incredible beach all the way around the island is the star of the show, none of the other stuff matters and I felt lucky just to experience the beauty.

Leisure Self

10/10

Exceptional

20 Nov 2023

shaun

An amazing resort where the friendly staff will do anything they can to make your stay the best you've ever had.

Cannot find any fault.

An unique island with very special people.

Leisure Self

8/10

Excellent

14 Nov 2023

Andrea Esperanza

I recently had the pleasure of staying at Serenity Island Resort in Fiji and overall, I’d rate my experience a solid 4 out of 5. The standout feature for me was the incredible staff – genuinely friendly and always willing to go the extra mile to ensure a memorable stay. Their warmth and helpfulness truly enhanced the overall atmosphere.

Moreover, I was impressed with the resort’s commitment to catering to dietary needs, particularly gluten-free options. As someone with dietary restrictions, I appreciated the effort they put into providing diverse and delicious gluten-free food choices.

While the resort’s ambiance and amenities were commendable, a few minor improvements could elevate the experience further. Nonetheless, Serenity Island Resort is a tranquil haven with a staff that leaves a lasting positive impression, making it a great choice for a relaxing getaway in Fiji.

Leisure Family_with_children

6/10

Pleasant

12 Nov 2023

Kylie

The island itself is gorgeous and has so much potential. The reef surrounding the island is stunning and makes for easy safe snorkeling.

The resort itself is in poor condition. From badly lit uneven paths, to peeling paint and limitied hot water. Water pressure? Non-existent. Beds? Like a concrete block.

The best side of the island with sand and unlimited ocean views hasn't been developed. Most rooms front onto slippery rocky beachfront. The room was clean, stocked, and lovely when we arrived, but went downhill from there. We had a small bottle of milk for coffee when we arrived but though we finished it on the first day, we never got a restock. We had a Nespresso milk frother but no Nespresso machine. Instant coffee. Water is an upcharge.
Flies, lots of them.
Service is hit and miss. The staff is absolutely lovely but it doesn't seem like anyone really knows whats going on and nobody seems to be in charge.
#1 rule of a resort is keep the guests tipsy and they'll forgive almost anything. Bar service is slow, and the drinks are inconsistent. Sometimes there's ice, sometimes not. The recipe changes from drink to drink and they are often out of key ingredients. One night we ordered drinks before dinner. Went the entire dinner service (painfully slow) with no drinks at the table. Ended up picking our drinks up at the bar 2 hours later. Mmmm, warm alcohol. /s
One night we were given a menu, then the menu was taken and they forgot about us. There's more but character limit.

Leisure Partner

4/10

Poor

09 Nov 2023

Sanjeshni

Property itself is nice staff is nice but bit lost when u ask them something it takes long time for the response and also food is over priced and everything is cold by the time it gets to the guest and also the breakfast was cold too.

Leisure Family

10/10

Exceptional

07 Nov 2023

Very relaxing environment, nice staffs, decent meals.

Leisure Partner

10/10

Exceptional

02 Nov 2023

Amber

We recently stayed at Serenity for a week and loved it! The island is beautiful and takes about 20 minutes to walk the full loop around. The small resort is relaxed and like one big family.

The coral was alive (comparative to most places these days) and they have a lot of fish, snorkeling on the south side of the island was definitely the best. Although we also enjoyed the daily fish feeding boat drop off as well. The snorkelling gear looks fairly new so I think it has been replaced recently after the reviews.
The staff were amazing, Sammy is the best front of house and has an infectious positive energy. He is such a fun person and remembers every single guests name - it's impressive! Sereana and the other lovely ladies in the restaurant were great too, always booking us the best table for dinner and ensuring our pre-ordered food arrived fairly quickly. Wathy and Solo kept us stocked up at the bar too!

Dinner runs on island time and can take a while especially at busy times, be prepared for some wait times. The food can sometimes be a little inconsistent, we often ordered the same thing and got different variations each time - all nice though and the food was decent! We loved the evening singing every day and also the cultural show was impressive. The buffet dinners aren't quite a nice as the a la carte menu.

The pool loungers are all fairly new. Our beach bure was great and looked like it had been recently renovated. A few tweaks needed to make it perfect!

Leisure Partner

8/10

Excellent

30 Oct 2023

Warren

We booked all inclusive but they ran out of vodka on day one of our stay. Management was not able to restock even on third day so I paid for a bottle to be purchased from Nadi and sent to the resort so we can enjoy our favorite cocktails. It is not a up market resort but very simple and enjoyable.

Leisure Family

10/10

Exceptional

28 Oct 2023

Ayesha

It was amazing. Thank you to the staff for making our trip to Fiji unforgettable

Leisure Partner

8/10

Excellent

28 Oct 2023

JIENI

I chose to stay in this island this time, my second visit to Fiji. Very quiet and peaceful moment on the island, have spent 4 nights here, taking my time to just being relax, reading, dive in the ocean, swim, snorkelling and taking naps. Friendly staff especially the management team. Unfortunately, the food needs some improvement, inappropriate temperature especially dinner time. Otherwise, everything else was great!

Leisure Self

6/10

Pleasant

11 Oct 2023

Clifford

Food was hit and miss manly cold and soggy.staff were great singing was awesome.Property was a bit tired.
For the price.

Leisure Partner

10/10

Exceptional

27 Sep 2023

David

Having just returned from our first visit to Fiji staying at Serenity Island I can only say what a wonderful relaxing time we enjoyed.

The location is beautiful, and the beachfront bure that we stayed in and had everything we needed and when you stepped out of the door you were only metres from the water.

Good menu selection and lovely Fiji singing welcome every evening.

It’s worth noting that all inclusive does include both drinks and meals but only at meal time hours but definitely a worthwhile option.

The Island is small but you are able to walk and/or kayak / paddle board around the whole island for free and provides a lovely relaxing pastime.

The staff are what make this destination so good, from Captain Nemo, waiters, bar and kitchen staff, cleaners everybody who works there they work as a great team and make every guest feel welcome - nothing is too much trouble!

Thank you to the whole Serenity Resort team for looking after us so well.

Leisure Partner

8/10

Excellent

20 Sep 2023

Leighton James

The location is beautiful. The staff are lovely. The ocean is clean, clear and warm.

The accomodation is fine - pleasant and clean.

However the dining experience needs work - it's an easy fix but almost every guest had the same issue. It's a messy, disorganised, hectic, not that delicious (and quite expensive) palaver - every day.

I don't want to moan - as I loved the place and location and my time here - but the dining experience could be fixed easily with some proper management and thent this resort would be first class and perfect.

Once I accepted the food (breakfast and dinner) was going to be a daily dilemma, I enjoyed it all and it's worth it purely for the ocean, weather, kind staff and comfy beds.

Leisure Self

8/10

Excellent

18 Sep 2023

David

Very beautiful island (pacific paradise) and great accommodation huts right on the beach, very peaceful. The people are very friendly. There is only one restaurant for all meals. Breakfast was standard international fair and the buffet was generally good, however many of the menu ordered meals and cocktails were very disappointing and expensive for Sydney prices ($35-$55 main meals Fiji dollars). Meals could take 1 to 1.5hrs to arrive at the table - Fiji time!

Leisure Family

2/10

Poor

18 Sep 2023

Leina

A major disappointment

I’m stunned at the number of positive reviews on this site about Serenity Island Resort. Based on these extremely misleading claims, I made the terrible mistake of booking there. It was a disaster. While the island itself is gorgeous, the “resort” is a major disappointment. The bures are poorly designed with a weird quarter step leading into the bathroom which is an accident just waiting to happen. We found tick like bugs in our bedding. The wooden walkways are poorly lit which makes night walking treacherous. The only option for food is the one restaurant with a limited menu and extremely questionable cleanliness. I felt so sorry for the employees - they were trying their best, but it felt like they knew they were on a sinking ship.

I realize I sound like a lone disgruntled person, but please think long and hard before booking - and then book somewhere else.

Partner

8/10

Excellent

15 Sep 2023

Md Ziaul

Staff were very nice. Clean property and food was great. Maybe they could introduce a few other activities.

Leisure Family

10/10

Exceptional

09 Sep 2023

Tessa

Amazing staff. Amazing resort!

Leisure Partner

8/10

Excellent

06 Sep 2023

Mark

Beautiful, private, and quiet. It is a piece of paradise you cannot find on the Fijian mainland. Lovely, helpful staff that make you feel at home. Be prepared to accept Fiji time and make sure they understand what you want. You will need to accept that the food is not a 5-star resort, the fish dishes being the best. Overall, we had a wonderful escapist stay.

Leisure Partner

10/10

Exceptional

03 Sep 2023

Brian

Serenity Island Resort is a unique authentic resort for those wanting a bit of peace and quiet. The beach bures are great and the staff very friendly. The beaches are lovely and the snorkeling was awesome. The resort has daily activities

Leisure Family

10/10

Exceptional

14 Aug 2023

Carol

This not the run of the mill resort . It was just the ticket., staff was friendly and helpful. Really felt like we were in Fiji and not some big resort. The massage was amazing. Leave your watch at home \" Sega na lega\" No worries you're on Fiji time

Business_and_leisure Family

10/10

Exceptional

13 Aug 2023

Craig

Sam and the team were excellent hosts. The island is just 25min from Port Denarau on the islands own Red Speed Boat and excellent snorkelling just off the beach. 3 laps of the island’s internal track will bring up a 5km run. A most excellent stay. We loved being on Fiji time and taking it slow…

Leisure Partner

10/10

Exceptional

10 Aug 2023

Faizal

A fantastic experience for our family staying here for 3 nights. from staff to food was really good.

Friends_and_family Family

6/10

Pleasant

30 Jul 2023

Bianca

We absolutely loved the staff, they were friendly and helpful but that’s where it stopped. The rest was pretty poor- the food and drinks were not consistent and wernt good and a lot of the time were not able to be consumed (cocktails and food), the property was run down, rubbish piles all over the place, the fences were all down and could see staff washing hanging everywhere and broken trees, bushes and weeds etc all over the resort as well as old mattresses that we were told staff use. The sandy beaches in the marketing are no longer there or anything like the pics as the pics are outdated due to a storm a while back it’s all rocks now. I was made to feel stressed and upset on day one due to them not updating their system to us being all-inclusive and they kept telling me I wasn’t even after proof sent while standing there- eventually they accepted it but no apology given. I found the booking process stressful as the reservation team is not in the island so any info wanted was super hard to get.

Was super disappointed no Fijian dances etc either as advertised.

Apparently it has recently been taken over by new owners and according to some of the other guests who had visited previously it was not as good as it used to be. Shame as there is so much potential there. Would I stay again - absolutely not.

We had a great time and loved our holiday but that was due to making the best of it and great company. Thank you to the staff for being so lovely ! You saved it.

Leisure Friends

10/10

Exceptional

28 Jul 2023

Clare

Fabulous time on Serenity Island Resort. Everything was perfect. The staff were all exceptional and did all they could to make our stay memorable. Probably shouldn't single out one person, but Sammy was fantastic...he really put his heart and soul into making us feel welcome. We loved the singing by the staff. Can't wait to return!

Leisure Family

10/10

Exceptional

15 Jul 2023

Rebecca

Nothing on this island other than the resort and the most beautiful blue water making it quite and extremely relaxing. It felt like you had the whole island to yourself. Room was lovely, comfy beds, cleaned daily, good AC. Resort was kept tidy and staff really cared for it. The staff were fantastic always attending to our needs and going above and beyond. Big vanika to Kami who provided us with all the cocktails. Was a little disappointed when we arrived and it wasnt white sand out the front of the bure but soon forgot all about it, unfortunately nature took the sand from that side of the resort. The other side has beautiful white sand. Lots of marine life, we saw reef sharks and a turle while sitting on the beach.

Leisure Partner

10/10

Exceptional

14 Jul 2023

Ban Nhu

Best resort friendly staff and well look after customer.
Well organised good management. Thanks and will coming back some day.

Leisure Family

10/10

Exceptional

06 Jul 2023

Paul

The staff at the island are incredibly helpful and friendly. Such a relaxing place to visit and stay. I cannot thank the staff enough for their hospitality. Thank you for a wonderful holiday.

Leisure Partner

10/10

Exceptional

01 Jul 2023

Timothy

I would have liked to stay longer!

If you want a relaxing laid back stay with your feet in the sand stay here. The staff are so lovely, the singing & dancing heartwarming. Our beach front bungalow was simple but modern (the shower curtain needs throwing out tho!)

Friends_and_family Family

4/10

Poor

30 Jun 2023

Ellie

A Huge Disappointment

Whilst the island itself is a beautiful setting, and the resort does a great job of maintaining both the hotel and the surrounding grounds (as well as doing their bit to boost the local turtle population) the service provided by the front-of-house staff really let us down.

Even from our check-in, it was apparent the service was poor. We were incorrectly told that our room wasn't ready, and it took nearly 2 hours (and several conversations with reception) for this to be corrected. You are supposed to book your complimentary massage during your check-in, but no one told us this, and we completely missed out due to the masseuse being oversubscribed (she triple-booked us with other guests).

Our one-course dinner took an hour and 40 mins to be served to us and was completely cold when served. We would have liked to have this rectified, but none of the serving staff bothered to check up on how our meal was, and we reckoned that sending the food back would mean another very long wait, as the couple seated next to us waited 2 and a half hours for their meal.

Due to the disorganization of boat transfers from the island, we also nearly missed our connecting ferry to another resort (which we had made them aware of multiple times), and trying to get staff to remedy their mistake was exceptionally challenging.

The resort is currently undergoing a change of management, so I'd hope these issues improve, but as it stands we would not return or recommend to others.

Friends_and_family Friends