Name: The Jervois
Address: 89 Jervois Street, Sheung Wan, 89, Hong Kong, 999077, HK

10/10

Exceptional

23 Jul 2026

Allison

Friendly staff and wonderful property!

10/10

Exceptional

26 Jun 2026

Alice

Excellent location. Very polite staff.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Mustafa

Nice staff, clean, comfortable, spacious rooms. Great location.

Self

10/10

Exceptional

04 May 2026

Alastair

Like the fact they have an on site laundry for long stays

Self

10/10

Exceptional

18 Apr 2026

Linda

Stayed in a two bedroom suite. Overall experience at The Jervois was great. Staffs at the front desk were helpful. Location of the hotel is very central, many restaurants and cafes nearby, conveniently located. Only wished the washer and dryer in the unit can be wash and dry in one cycle.

Family

10/10

Exceptional

16 Apr 2026

Arijit

Friendly staff, well equiped apartment, great location and value for money.

8/10

Excellent

20 Mar 2026

Hin Yeung Mark

Room wasn’t very clean - there was coffee stain on the bedside table and also on the floor. It was quite dusty.
Telephone doesn’t work which I had to go to the reception to get it fixed.
The phone number (landline number) provided did not work.
Towels were old.
Location was good, AC functioning

Self

10/10

Exceptional

15 Feb 2026

Leonard

For the price and value, this place is unbeatable. Room is very spacious, has everything you need. Very nice bathroom. Appreciated the gift upon check-in.

10/10

Exceptional

01 Feb 2026

Mark

Comfortable room, with great views over the city and handy for everything

Leisure Friends

10/10

Exceptional

22 Jan 2026

Avinash

Excellent stay at The Jervois! The room, ameneties and space are amazing and the staff, super attentive and friendly. Will defintely come back!

10/10

Exceptional

19 Jan 2026

Frances

This is our second visit and our go to when visiting HK.
Thoroughly enjoyable stay at The Jervois.
The rooms are well appointed, spacious and generally well sound-proofed (for HK)
Cannot fault the comfort as we slept very well despite contending with jet lag for a few nights.
The location is very close to good restaurants, cafes and within a 3 minute walk to Sheung Wan MTR.
Reception staff were very helpful and courteous throughout. Thanks to Angela and the team.
We wouldn't hesitate to stay

Friends_and_family Family

6/10

Pleasant

12 Jan 2026

John

Rooms are decent, but there is not heating and the lift and lobby is tiny. Expected better for the price

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Jennifer

Great place to stay for exploring Hong Kong. Fantastic location and close to public transportation. Lots of dining options nearby.

Leisure Partner

10/10

Exceptional

21 Dec 2025

Elaine

We stayed in a 2 bedroom and it was huge (esp for HK

8/10

Excellent

19 Dec 2025

Carmen

Clean, spacious, friendly

Leisure Self

10/10

Exceptional

02 Nov 2025

John

Spotless rooms, secluded as only two rooms on each floor.

10/10

Exceptional

24 Oct 2025

Terry

Great service and amazing room!

Leisure Partner

10/10

Exceptional

25 Aug 2025

andrew

P

This is the third stay at the Jervois and each time it has been excellent.
Very comfortable room with everything needed for your time in HK.
Comfortable, clean, quiet rooms with friendly & helpful staff.
Location is also great for everything you want to get from your trip

Partner

8/10

Excellent

14 Jul 2025

Paul

I booked because they said it was 700 Sq Dr
It wasn’t close more like 550 sq ft. Not good as room was smaller than advertised
Management said that’s how HK hotels measure size ha
Anyway I was very disappointed that the excuse was pretty poor. Although nice the extra space was needed and not received

Leisure Family_with_children

6/10

Pleasant

12 Jun 2025

HANNAH

The stay was alright, our room was on the 6th floor, the location is very convenient with 7 eleven right in front (You can load octopus card there). Money changer is also within 3-4 walking distance. The room was very spacious & air conditioning was great. The only thing is every time my husband & I sat on the couch, we would get itchy and bug bites would start forming on our legs. I don’t think they clean the couch often, I would suggest check the couch on the 6th floor & have it disinfected..

Leisure Partner

6/10

Pleasant

04 Jun 2025

Riley

Priced high for what you get. Not in the best part of town, room is clean but a little worn. No lobby or common areas. Staff is nice, but limited in what they can offer. Single room per floor.

Business

8/10

Excellent

03 Jun 2025

cangqiong

The staff was ok

Business_and_leisure Self

10/10

Exceptional

21 May 2025

John

A beautiful boutique hotel within a easy walk from central area but in a slightly quieter area

10/10

Exceptional

20 May 2025

Dan

The staff were just excellent. So helpful and friendly. Property location was great. Excellent neighborhood

Business

10/10

Exceptional

07 May 2025

Chris

Staff are friendly and helpful

Leisure Family

10/10

Exceptional

25 Apr 2025

Barnett

Our family really loved our stay at the Jervois. The staff were really friendly and the property was in great condition. The rooms were very spacious with enough room for a baby crib in the living room.

Leisure Family

10/10

Exceptional

24 Apr 2025

Dennis

excellent location

The location of this hotel is outstanding. Very convenient to get to public transit airport or ferries. close to central district to get business done. Hotel is very clean and staff is very friendly. Rooms are well equipped

Partner

10/10

Exceptional

20 Apr 2025

Mark

The hotel is 5mins walk from the Sheung Wan MTR station and nearby lots of restaurants, bars and sights, but perfectly quiet at night.

The living area was comfortable and had amazing views over the city.

The beds & bedding were very comfy and high quality.

Leisure Friends

10/10

Exceptional

06 Nov 2024

Janie

Convenience to Central.
Abundance of public transport - tram, bus and MTR.
Vibrancy of neighbourhood.

Leisure Partner

10/10

Exceptional

29 Oct 2024

Mona

I love everything about this hotel. Clean, well maintained property. Friendly staff. Spacious rooms with ample of sunlight and stunning view. The neighborhood is very walkable with lots of excellent restaurants and shops nearby. Will definitely stay here again for my next visit.

Leisure Family

10/10

Exceptional

10 Sep 2024

Ankur

Very spacious and clean rooms. Excellent customer service. Near to public transport.

Leisure Family_with_children

10/10

Exceptional

29 Aug 2024

nelson

Centrally located in Sheung Wan close to the MTR station. Many cafés located in the surrounding streets in the morning.

Rooms are larger than most of the same price point in HK, which there only being two rooms per floor.

-Check-in was quick and efficient.
-Gym could be better appointed but it is 24hrs and you can access the space simply with your hotel card.

Business_and_leisure Self

10/10

Exceptional

22 Aug 2024

Cheuk Wai

This is the third time I’m here, lovely and would definitely come back again

Leisure Partner

10/10

Exceptional

16 Aug 2024

ka ming

Very friendly staff clean quiet walkable to many places 👍👍👍

Leisure Self

10/10

Exceptional

15 Aug 2024

Alfred

Very central location. Unit well equipped and new and very pleasant.

Business_and_leisure Self

10/10

Exceptional

12 Aug 2024

Darsha

Front desk reception was polite and welcoming. Detailed in explaining available services/facilities and policies. Property was within walkable distance to the MTR station (Sheung wan) as well as many popular good eateries nearby. Enjoyed the room amenities too( Netflix, filtered water, Nespresso, designer toiletries) room was clean and tidy too! Received a good bottle of wine (VIP) and got an high level with great city view too. Overall pleasant stay here!

Leisure Partner

10/10

Exceptional

14 Jul 2024

ka ming

Friendly staff Angela Li helped me checked in promptly and guided me through. Highly recommend Thank you !

Leisure Family

10/10

Exceptional

10 Jul 2024

Suzanne

Exceptional service, great hotel

Amazing hotel. Our receptionist, Joyce, could not have been more helpful. Loved absolutely everything about the Jervois and couldn’t recommend it highly enough.

Partner

10/10

Exceptional

08 Jun 2024

Ethan

Amazing! Great room!

10/10

Exceptional

21 May 2024

Verified traveler

New Favourite!

Amazing location and Facilities in the apartment!

Business Partner

10/10

Exceptional

18 May 2024

Aislinn

Would stay again

Excellent location and very spacious room. Gym was perfectly fine for a short stay and the room was perfect.

Partner

10/10

Exceptional

18 May 2024

siyu

this was a really great place to stay for a few days. the other reviews mentioned aging conditions and are correct but none of it affected our stay materially. there was some staining on the couch and curtains. some of the curtains were also off the hooks but it wasn't an issue since they were still movable. everything was well designed and the space was efficiently used. it was very clean and the only issue was the water reservoir for the water filter needed to be rinsed out.

it was also a great location so we were able to walk to a lot of places. would stay there again.

Leisure Family

10/10

Exceptional

12 May 2024

Jessica

Great stay

Great room size , near MTR and many cafe/restaurants all within walking distance.
Lots of pantry, wardrobe and sitting space

Friends_and_family Family

10/10

Exceptional

15 Mar 2024

Jeannie

Convenient and friendly staff

Leisure Family

10/10

Exceptional

25 Feb 2024

AHMET

It was a great stay, sizeable quiet and perfect location.

Leisure Partner

10/10

Exceptional

25 Feb 2024

Michael

Large rooms, and very quiet.

Business_and_leisure Self

2/10

Poor

16 Feb 2024

chi hin

Used to be good. Now it’s fallen from grace. They removed the kitchens and microwaves. The front desk staff are very rude. Don’t even provide water to you anymore.

Leisure Self

8/10

Excellent

03 Jan 2024

Janie

The room rate we paid for a twenty one day stay through Expedia was nearly double what some other guests were paying.

Though advertised (and experienced through a previous stay) as having a kitchenette with cooking utensils and facilities we were checked into a room with only a microwave and a Nespresso machine - not even an electric kettle. After recognising the error, front desk staff were very helpful and arranged for a stove top to be installed.

Staff were most courteous and helpful throughout our stay.

Leisure Partner

10/10

Exceptional

30 Dec 2023

SIEW FEI

Enjoyed a delightful experience at The Jervoise. The front desk team was welcoming and supportive. The room, exceeding Hong Kong standards in spaciousness, impressed us. A special Christmas Eve surprise gift from the hotel added a memorable touch. Will certainly choose to stay here again.

Leisure Family_with_children

8/10

Excellent

12 Nov 2023

Wai Si Crystal

The 2 bedroom suite is spacious and clean. However, the TV is a bit old and cannot connect to local TV station at first. The staff is friendly and helpful.

Leisure Friends

10/10

Exceptional

11 Apr 2023

Winnie

Manager Joanne and her team of staff show warm hospitality and always attend to my needs no matter what time of the day. I highly recommend this hotel and will stay there again the next time when I visit HK.

Business_and_leisure Self

10/10

Exceptional

07 Mar 2023

Janie

friendly customer service

Leisure Partner

8/10

Excellent

11 Dec 2022

Peter Y

It is located in the old Chinese quarter.

Leisure Self

8/10

Excellent

01 Jul 2022

Philip

Conveniently located and good price for the area

Leisure Self

4/10

Poor

22 Jan 2022

Mary

There was a communication problem regarding some arrangements. Also there is a faulty closet lamp which wouldn’t turn off all night and the shower door wouldn’t close shut.

Leisure Partner

10/10

Exceptional

16 Dec 2020

Verified traveler

Nice hotel. Clean and spacious, a good find in Hong Kong.

Leisure Self

10/10

Exceptional

14 Oct 2020

Imari

This hotel was AMAZING. I’ve been a ton of places and I’d rank this place in my Top 10.

Business Self

10/10

Exceptional

05 Oct 2020

Chui Ting

Highly recommend the Jervois, the design is modern and make me feel like home. The room is also big enough with living area and a kitchenette. Have had a very good experience with my stay in the Jervois!

Partner

10/10

Exceptional

15 Jun 2020

Verified traveler

One MTR station away from Central

Great location, 4 minutes walk to the MTR. Nice Frette towel and bed linen. MALIN + GOETZ products. It is spacious for Hong Kong standard. I would suggest higher floors for better views. Good value for money.

Self

8/10

Excellent

17 Mar 2020

Verified traveler

This is the second time I have stayed in this hotel. The condition of the hotel is more or less the same. it is an enjoyable stay, convenient, clean, and cozy feel to it. Unfortunately I had a problem with the staff who checked me in. I am Asian and I speak English, I made it clear to him that I spoke English, but he continued to talk to me in Cantonese. He handed me some paperwork which had English written so I can read it while he was explaining it to me in Cantonese. Standard procedure stuff that I can more or less figure out what was going on. But it felt like the staff did not have much training himself because he was trying to read the thing with me. At first I thought he just could not speak English, but that was not the case as later in the day I saw him spoke English to a White person. So I just hope that The Jervois looks into this matter and maybe improve their training so that other people do not get the same treatment as I did.

Leisure Partner

10/10

Exceptional

21 Jan 2020

Adele

The room is huge by Hong Kong standards. Very nice and modern. It would have been better if they told us the hairdryer was behind the toilet mirror and that there is a sliding door separating the bedroom and living room. We only discovered on day 2 after I had spent the night doing my work in the kitchen. My partner can't sleep if there is the slightest hint of light.

Business_and_leisure Partner

10/10

Exceptional

06 Jan 2020

Chan Kit

Excellent experience

Excellent custom service that I have never had with another. And my suite was really clean and comfy! Will love to stay during my business trip or vacation from now on.

Thank you to provide me an excellent experience again with Jervois.

Business

8/10

Excellent

27 Nov 2019

Verified traveler

fantastic location

Great location with a mix of old traditional food faves and hipster coffee joints at the doorstep. Lots of privacy. Free shuttle from Central takes you right to the hotel. Only thing is the air conditioning in the room is really strong no matter how you try to adjust it. We had to turn off both units one of the nights.

Partner

10/10

Exceptional

29 Oct 2019

Jeffrey

So good

10/10

Exceptional

16 Sep 2019

Verified traveler

This is my go-to hotel in HK. Its rooms are really small apartments with separate spaces for the kitchen, livingroom, bedroom, bathroom. In fact, a sliding door actually can close off the bedroom from the living area. There is only one apartment per floor and it is therefore as quiet as you will ever get inside a hotel. The apartment are superbly designed for style and ease of living. Floor to ceiling glass exterior walls offer outstanding light, which I strongly prefer. I always request and get a high floor so I am well above street noise. The staff are always friendly and helpful. I love the Sheung Wan neighborhood - a nice mix of the modern (if you want it) and real HK streets with all the energy and life those bring. Its proximity to the MTR/subway is a big plus for me - only 2 blocks - and of course the MTR is without peer as a mass transit system. Until next time . . . .

Business Self

10/10

Exceptional

01 Sep 2019

Verified traveler

Great location, really nice room. The breakfast place associated with the hotel is just meh not comparable to the quality of the rooms.

Leisure

8/10

Excellent

26 Aug 2019

chun kit

some of the room cannot cook

If you want to cook in the room please inform them before check-in because not all the room can cook.

Partner

10/10

Exceptional

07 Jul 2019

Verified traveler

The room were very modern and clean. Good location — close to the MTR.

Leisure Partner

10/10

Exceptional

30 Jun 2019

Verified traveler

The hotel location is perfect and the rooms have Lots of space and very clean

Leisure Friends

10/10

Exceptional

25 Jun 2019

Maureen

Everything you need in an HK accomodation

Hotel is conveniently located towards the shopping, food and nightlife district - also just few steps away to the subway station! Saves a ton for just walking around. All receptionists and staff are all very accomodating and nice! Will definitely stay here again given the great size of the room and a proper gym!

Friends

10/10

Exceptional

02 Jun 2019

Verified traveler

Excellent room. Clean, nicely designed and most importantly spacious.

Leisure Friends

10/10

Exceptional

27 May 2019

Matthew

Great

Fantastic accommodation in Sheung Wan. Beautifully appointed apartment-style room. We couldn’t have been happier.

Partner

10/10

Exceptional

24 May 2019

Verified traveler

Spacious and great location. Front desk staff helpful and rushes to open the door each time we come through

Business

10/10

Exceptional

19 May 2019

Verified traveler

Fantastic location, easy to to local shopping, restaurants and bars. Partial Harbour view from room, extremely spacious room for Hong Kong. Highly recommend.

Leisure Family

10/10

Exceptional

29 Apr 2019

Allana

Spacious and great location

Great hotel in great location. The suites are VERY large for Hong Kong hotel standards and includes a kitchenette which is always handy and hard to come by. Great restaurants and cafe's nearby, especially Barista Jam which does the best coffee, better than Melbourne standards!!! Highly recommend this hotel.

8/10

Excellent

27 Apr 2019

Verified traveler

Couch is very dirty with stains needs cleaning ...

Leisure Family

10/10

Exceptional

18 Feb 2019

Verified traveler

Great room in a good location, easy walking distance to Soho, Queens Road, Hollywood road etc. Will definitely stay again

Business Self

10/10

Exceptional

16 Feb 2019

ANDREW

Jervois Hotel Hong Kong review.

Very comfortable and clean hotel room in a great location with very friendly & helpful staff.

8/10

Excellent

10 Feb 2019

Verified traveler

Design was very comfortable to stay in. Very spacious for the price in Hong Kong. Thoroughly enjoyed the room. Cleanliness was good, didn't notice any off smells and it looked clean. About a 5 minute walk from the closest MTR station. Excellent air conditioners, there's two separate central systems, one in the bedroom, one in the living room,

Bathroom has another door in it that leads outside, I assume it's a fire exit. You can lock it from the inside, but kinda weird.

Staff was fine, solved my problems quickly when I couldn't find the amenities, but nothing other than that.

Overall would stay and recommend this place again.

Leisure Partner

6/10

Pleasant

21 Jan 2019

Verified traveler

Great location from a walking standpoint (if the taxi driver can find it). With one suitcase I was able to walk from the hotel to the Airport Express station (10 minutes). Large room (separate living room), but small bathroom; no bathtub. The hotel has no amenities, apart from a tiny exercise room and a self-service laundry. For a similar rate or a bit more you can get a hotel with restaurants, lobbies and bars, if that is what you want. I missed not getting breakfast there.

Business Self

10/10

Exceptional

16 Jan 2019

Verified traveler

very nice and prime location and the interior is very stylish. spacious room too

10/10

Exceptional

29 Dec 2018

Verified traveler

My son and I really enjoyed the location. absolutely close to everything but in a smaller more intimate enclave

Leisure Family

8/10

Excellent

23 Dec 2018

CarCar

The location is great and the size of the rooms are very generous. The staff and doorman are friendly and helpful. My only comment for improvements is that there are not enough electrical outlets in the room and there was not a bathtub in our room.

Business Partner

10/10

Exceptional

20 Dec 2018

Neil

Great Hotel in a great area

I love this hotel. Great rooms and great location.

10/10

Exceptional

11 Dec 2018

Jackie

Bed and pillows were the best! So cozy and soft. Absolutely comfortable.

Leisure Friends

10/10

Exceptional

06 Dec 2018

Verified traveler

Fantastic hotel in the heart of Sheung Wan, Hong Kong!

Room: We had a one bedroom suite and loved the layout, bedroom and bathroom in one area, and the lounge and kitchen in another, felt like a small apartment/home for the time we were there. It gave you a sense of relaxation with different areas of the room and it was a large enough place to stay in Hong Kong! The room was very clean, lovely amenities and comfortable bed, pillows, couch and towels. Fantastic view on the 21st floor overlooking the city. 2 air-conditioning panels to control climate in the 2 rooms, and the elevator opens up to your own personal floor, loved that extra touch!

Hotel: Rooftop sitting area is great to bring some drinks/food up there and enjoy the views of Hong Kong, gym on the 1st floor is great, clean, self service laundry is also great if you need to do some quick washing on an extended stay! Front desk area is small but thats not a problem as check in/out is very smooth and quick, they can also store your luggage until your room is ready or if you need to check out and your flight is later.

Location: In the heart of Sheung Wan, 5-10 minute walk from Sheung Wan MTR station, lots of cafes, bars, shops and restaurants are near by. Queens Road central and Hollywood Road just a stones throw away. MTR can take you anywhere in Hong Kong which is the best thing, Central station only 1 stop away! Safe and busy area like most of Hong Kong.

Leisure Friends

10/10

Exceptional

05 Dec 2018

WENDY

Awesome Stay !

Came for a concert and this place served all my needs and the comfort like my own home.

Friends

10/10

Exceptional

14 Nov 2018

Verified traveler

Beautifully designed room with spacious living area. Perfect for a birthday celebration. Staff were friendly and attentive.

Friends_and_family Friends

10/10

Exceptional

06 Nov 2018

Josh

Love this place - stay here.

Great location - great service - such a beautiful gem.

10/10

Exceptional

10 Oct 2018

Erik

One of the absolute best

Beautiful hotel, modern rooms, great location near Hollywood St and the diverse restaurants and night life in Hong Kong. Staff is unquestionably the best of any hotel I've seen -- proactive, went out of their way to help, very professional and enthusiastic to accommodate. I will absolutely stay here again, or at one of their sister properties (One96, 99 Bonham, The Putman).

Partner

10/10

Exceptional

22 Sep 2018

Verified traveler

Love it

Nice space for HongKong, cenvenient location

Partner

10/10

Exceptional

21 Sep 2018

Thomas

5 days of fun

I arrived the evening before the typhoon. Hotel is in a great location & close to the MTR. Hotel is stylish, nice furnishings & great storage. Perfect for 1 or a couple. Spacious with living/dining & kitchenette. I’d be happy staying there for a month or more. One of the best places I’ve stayed in HK. They also have 2 bedroom apartments but I haven’t seen one.

Friends

10/10

Exceptional

20 Sep 2018

Sintesana

Great room and great staff.

Enjoyable.

10/10

Exceptional

20 Sep 2018

Craig

We had a great 2 bed and 2 bathroom suite. It was perfectly comfortable. Close to the MTR and only a short walk to the ferries. All the stafff were very helpful and we would happily stay there again

8/10

Excellent

15 Sep 2018

David

Would have been nice to have a higher room

10/10

Exceptional

08 Sep 2018

Anonymous

Excellent stay, will recommend to anyone

Clean and spacious studio with tasteful modern interiors. Walking distance to sheung wan mtr and a number of good coffeehouses. Under 10mins by cab from hk airport express station. Staff were attentive and remembered all of my requests.

10/10

Exceptional

04 Sep 2018

Verified traveler

Recommended!

I am a local and decided to stay at The Jervois for a quick getaway. Very well-designed space, nice amenities, clean room, polite and helpful front desk staff. Located at Sheung Wan near the MTR station, with lots of coffee shops and local stores around the neighbourhood. It is a nice accommodation if you would like to stay at a spacious place (>700 sqft), compared to majority of hotel rooms no larger than 400/500 sqft, with convenient access around HK and experience chill local living, this is the place.

Partner

10/10

Exceptional

20 Aug 2018

PPYC

A definite come-back-to hotel

We were made very welcome by the hotel's excellent reception team. The staff were courteous, friendly, professional and helpful. Our apartment was spacious, well-designed and comfortable. We are grateful an earlier reviewer alerted us to how easy it is to get to the hotel by using the Airport Express which stops at the Hong Kong Station. Then a free shuttle bus (H2) which stops at the corner of the hotel.

The hotel is in Sheung Wan, an old, still traditional area of Hong Kong, largely unchanged from the 1950s, yet only short walk to Hong Kong Central.

A bonus for football and rugby fans is that the pub next door shows major matches in real time on TV.

10/10

Exceptional

04 Jul 2018

Terry

My new HK Go-To Choice

From now on, the Jervois will be my HK choice for business trips. The Sheung Wan neighborhood is a nice mix of the real HK -- lots of tiny stores, streets full of people, restaurants/coffee shops of all kinds -- and the up-to-date.
My hotel room really was a small apartment -- effectively 4 rooms -- tiny kitchen, dining/sitting area, bedroom, bathroom. Floor to ceiling windows on corner apartments so bright and light. Tasteful furnishings. Very modern.
Only one unit served by a single elevator for each floor so no corridor noise.
A great boon is the proximity of 2-3 blocks to the subway/MTR which gets you just about anywhere at minimal cost and speed.
Very helpful and courteous people at the front desk.
Excellent in every way!

8/10

Excellent

20 Jun 2018

Pixie

comfy place to stay, pretty modern design

I love SOHO and the Restaurants around the area. Jervois is a very clean and modern design is quite interesting. i recommend the place to all my friends