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Towneplace Suites Syracuse Liverpool
Syracuse - NY · United States
8505 Pepperidge WayView location
8.8/10Excellent549 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition8.8/10 8.8
Neighborhood9.0/10 9.0
Amenities9.0/10 9.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Towneplace Suites Syracuse Liverpool
Located in Liverpool, TownePlace Suites by Marriott Syracuse Liverpool is within a 10-minute drive of Radisson Health Center and the Bud Light Amphitheater at Paper Mill Island. This hotel offers 105 guestrooms with kitchens, including full-sized refrigerators/freezers and ovens.
Enjoy amenities such as an indoor pool, fitness center, complimentary Wi-Fi, and daily buffet breakfast. For business travelers, there's a business center and meeting rooms. Syracuse University is 26. 2 km and the New York State Fairgrounds are 20. 2 km away. Free self-parking is available.
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When you stay at TownePlace Suites by Marriott Syracuse Liverpool in Liverpool, you'll be within a 10-minute drive of Erie Canal and Radisson Health Center. This hotel is 15.9 mi (25.6 km) from Syracuse University and 12.6 mi (20.2 km) from New York State Fairgrounds.
Make yourself at home in one of the 105 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 43-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Liverpool? This hotel has 867 square feet (81 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of USD 50 will be collected before check-in.
We have included all charges provided to us by the property.
-
You need to know
- Pool access available from 7:00 AM to 10:00 PM.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Guests can access their rooms with a mobile device.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Guests will receive smart lock details. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
-
Minimal age
21
-
Optional fees
- Pet fee: USD 75 per pet, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Erie Canal
4.6 km / 2.9 mi
Radisson Health Center
6.2 km / 3.9 mi
Pirates Cove Marina
7 km / 4.4 mi
Radisson Greens Golf Club
7.4 km / 4.6 mi
Schroeppel Town Hall
8.3 km / 5.2 mi
Phoenix Village Hall
8.6 km / 5.4 mi
Lost World Museum
8.8 km / 5.4 mi
Paper Mill Island Amphitheater
8.9 km / 5.6 mi
Bud Light Amphitheater at Paper Mill Island
8.9 km / 5.6 mi
Onondaga Lake Park
9.9 km / 6.1 mi
Plank Road Park
10 km / 6.2 mi
Wegmans Good Dog Park
10.5 km / 6.5 mi
Cicero Golf Center
11 km / 6.8 mi
The Greens at Beaumont
11.5 km / 7.2 mi
Salt Museum
11.7 km / 7.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 105
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Hotel safe
- Lift access
- Newspapers
Show 13 more facilities & services
- Clothes dryer
- Grill/BBQ
- Conference room
- Meeting room: 2
- Business centre
- Indoor freshwater pool: 1
- Breakfast
- Breakfast buffet
- Picnic
- SnacksExtra charge
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE AccessibleSUITE • AccessibleSUI.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTowneplace Suites Syracuse Liverpool
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO AccessibleSTUDIO • AccessibleSTU.H6-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTowneplace Suites Syracuse Liverpool
STUDIO Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 42 m²SUI.QN
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTowneplace Suites Syracuse Liverpool
SUITE QUEEN SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE CITY VIEW QUEEN BEDSUITE • CITY VIEW QUEEN BEDSUI.CV-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTowneplace Suites Syracuse Liverpool
SUITE CITY VIEW QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- CITY VIEW QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.CV-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO CITY VIEW KING BEDSTUDIO • CITY VIEW KING BEDSTU.CV-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTowneplace Suites Syracuse Liverpool
STUDIO CITY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.CV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 29 m²STU.KG
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTowneplace Suites Syracuse Liverpool
STUDIO KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 38 m²STU.2Q
Room overview
Non-smoking room- Room size
- 38 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityTowneplace Suites Syracuse Liverpool
STUDIO TWO QUEEN BEDS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 38 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- STUDIO
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: STU.2Q
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Towneplace Suites Syracuse Liverpool
100
reviews shown
Carrie
Easy check in, always love the suite rooms because it makes it feel like an apartment.
My room clearly hadn't been cleaned very well. I like to unpack and use the drawers as if I was home. There were random pills in the night stand drawers, one on the floor by the same night stand. The other one, I had to pull out to plug in my Cpap machine into the wall and there was a candy bar on the floor. There were toe nail clippings on the floor near the foot of the bed and by the couch so clearly it hadn't been vacuumed well. Shower had what looked like dog hair on the outside, hair around the base of the toilet too.
I flushed all the pills down the toilet. I didn't pick up the candy bar or the toe nail clippings.
I stayed Fri to Tues-housekeeping is every 3rd day which on Sunday they did come around but I was still half asleep so I declined it. Monday I asked for housekeeping and was told they could just bring clean towels. They did take the dirty towels and bring clean ones.
I purposely didn't make the bed to see if they would - they didn't.
I took care of all the trash and made the bed while I was there because that's what I do. But to say if I needed housekeeping to just ask and then when I do, they don't give it to me doesn't make since. Breakfast was okay, I did like the option of having oatmilk as I am lactose intolerant and use it at home. It was quiet even though there was a kids baseball team there.
My room clearly hadn't been cleaned very well. I like to unpack and use the drawers as if I was home. There were random pills in the night stand drawers, one on the floor by the same night stand. The other one, I had to pull out to plug in my Cpap machine into the wall and there was a candy bar on the floor. There were toe nail clippings on the floor near the foot of the bed and by the couch so clearly it hadn't been vacuumed well. Shower had what looked like dog hair on the outside, hair around the base of the toilet too.
I flushed all the pills down the toilet. I didn't pick up the candy bar or the toe nail clippings.
I stayed Fri to Tues-housekeeping is every 3rd day which on Sunday they did come around but I was still half asleep so I declined it. Monday I asked for housekeeping and was told they could just bring clean towels. They did take the dirty towels and bring clean ones.
I purposely didn't make the bed to see if they would - they didn't.
I took care of all the trash and made the bed while I was there because that's what I do. But to say if I needed housekeeping to just ask and then when I do, they don't give it to me doesn't make since. Breakfast was okay, I did like the option of having oatmilk as I am lactose intolerant and use it at home. It was quiet even though there was a kids baseball team there.
Marie-Thérèse
The room was spacious and very confortable.
Kendel
Everything was great
Karen
Room was clean when I arrived. Overall bathroom and shower were spacious. Kitchenette was stocked with essentials. Breakfast was as good as a hotel breakfast would be. If I am back in the area, I would definitely stay again.
JAMES
We had a great time! We were somewhat stuck inside because it rained all weekend during our trip but the hotel was one of the better ones I've been at! Would recommend to any kind traveler
Dianne
Consistently clean. The shower pressure wasn’t great but otherwise good hotel and close to work
stephanie
The rooms were clean. Had everything in there you could possibly need in case you forgot to bring it yourself. Staff was very nice. Would definitely come here again. The breakfast selection was amazing and being able to dry your clothes or wash them whenever you need to is definitely a plus.
Nicole
Room. Was clean. Great amenities. Breakfast was good with a variety. Coffee was excellent
Deirdre
My stay was clean and the staff was very helpful the breakfast was good thank you
Herbert
Did not eat breakfast.
Luiza
Staff
Karl and Joan
Breakfast menu was typical but the scrambled eggs were a bit runny and that turkey sausage was abysmal. Also-juices were really watery
MELODY
Good service! Nice staff! Nice
Location to attend Farm Show
Thank you
Location to attend Farm Show
Thank you
Jennifer
The beds were to hard
Lori
Room was clean. Everything was great!
Joy
Room was dirty, sheets on bed had mud on them, hallways had bags, boxes machines we could not get through hotel was under construction and they told me I need to reach out to Expedia to get a refund
Steven
Overpriced for winter in Syracuse.
Room wasn’t ready when I tried to check in (1pm) after 7 hour drive.
3 of the 4 staff I interacted with at front desk were competent, but not very friendly.
TV guide was very inaccurate. HBO stations didn’t work.
Remodeling was underway. T immuc might
Room wasn’t ready when I tried to check in (1pm) after 7 hour drive.
3 of the 4 staff I interacted with at front desk were competent, but not very friendly.
TV guide was very inaccurate. HBO stations didn’t work.
Remodeling was underway. T immuc might
Jenelle
Great staff, nice, well-appointed room. Just need better shoveling and indoor mats to help with lobby slipperiness on snowy days. We had a lovely weekend here and look forward to future stays!
Dennis
X
Dharma
Everything was great!
Jennifer
Room was super spotless, staff was very helpful and great attitude. Pool was awesome. Close to all different stores and restaurants. Convenient to lots of needs. I recommend this motel to everyone. Breakfast was perfect. Multiple options. Very family friendly.
Robert
Yes
David
I had traveled a long way and was remarkably exhausted when I got in. The young lady at the front desk was warm and friendly, making sure if I was a Marriott Bonvoy member that I was going to get a few extra comforts for the room.
The room was clean and the bed was comfortable. That's all I needed.
The room was clean and the bed was comfortable. That's all I needed.
Rita
The staff is extremely friendly and helpful. The hotel is very clean. We stay there every year.
Kimberly
Location is perfect, that's about it. Found a dirty sock under our bed and a used Qtip behind the chair so that was disgusting. Breakfast was horrible, well at least the hot food. We ended up forgoing our included breakfast the second day and went to IHOP. Noticed a few other hotels in the same area that I would stay at next time.
Randall
Great property, unfriendly staff.
Troy
Breakfast was excellent for hotel breakfast.
Elaine
Chris who worked the desk in the evening was always friendly & helpful. However the morning of our check-out the cleaning staff was informed the our room was vacant and he was met at the door by my husband, I was in the shower. He apologized and showed my husband that the room was marked vacant on his paperwork. When I mentioned it to the young woman at the desk upon our departure her apology showed a lack of sincerity that the male cleaning staff nearly walked on me. This was very disappointing.
Bob
Highly recommend this hotel couldn’t have had a better stay and the staff was amazing ,breakfast bar is also great Thanks to all the staff and workers
Juan
Cleaner room, not dusty, to have Clorox wipes to clean the room, to have all the necessary cookware and stuff for cooking(missing pan, cooking spoon, knife), to have salt and pepper, cooking olive oil. To have dishes sponge and soap(we have to ask front desk staff for this items) and dishwasher soap
Peter
Very nice property! The bed was great and it was very quiet.
Tammy
Room was large and everything was clean and in good condition. Breakfast was excellent with the most choices I have seen for a hotel. Laundry was excellent too.
Glenn Hyam
this is a comfy and well maintained property over all! There is a smell near the elevator on the third floor that needs to be addressed. The suites are very comfortable with everything you could need for a long term stay.
JAMES
Breakfast was great. Staff were excellent. Room was clean and in good working order EXCEPT dishwasher was full of prior occupant's dirty dishes when we arrived.
Edwin
It's quiet and close to dinning and shopping locations, I enjoyed the breakfast.
Verified traveler
Overall decent stay.
Stayed for 5 nights and while it was a nice place I wish the staff was as friendly to match. Only had two friendly staff members. And as for service it was different from what I’m used to. Had to ask the front desk when we were getting our service as we were gone all morning both days we were supposed to get service but we never received service til after 3pm and was never told when to expect service. Better communication would be helpful. Overall a great location.
John
Clean, everything worked as should.
Catherine
The staff is wonderful. I was placed in a studio two queen size beds and then alcove with one other room. That room consisted of a family and their very young dog that they lift in a crate that barked for several hours straight until about 8:30 9 o'clock at night. Staff tried their best to get them to come back from dinner, but this family couldn't care less about anybody else staying there. Staff was able to finally get in touch with them after they arrived back to their room to let them know what the rules were, but it continued the following morning. It eventually stopped.
The interior is in desperate need of an uplift. The toilet paper rod was broken, there was a hole on the inside of the bathroom door. There was sticky substance on the rug in the main area, and the furniture was quite worn. Also stains of some sort in the ice cube trays
The interior is in desperate need of an uplift. The toilet paper rod was broken, there was a hole on the inside of the bathroom door. There was sticky substance on the rug in the main area, and the furniture was quite worn. Also stains of some sort in the ice cube trays
Carmen
The room was dirty and the carpet dirty and smells bad.
Inge J
Very clean and quiet
Sheryl
The hotel was clean and provided a great breakfast each day. Only problem was that the tv in the room had a green/blue hue. Obviously needs to be replaced.
Domonique
Amenities
Gerard
Would definitely stay there again.
H James
We liked having a full kitchen. The front desk people were quite helpful. We used the laundry machines, free to use.
We didn’t like the ridiculously heavy doors. They could be dangerous. Slammed closed quickly.
The housekeeping was terrible. Stayed 5 days, bed never changed or made entire stay. She left towels, but not much more
We didn’t like the ridiculously heavy doors. They could be dangerous. Slammed closed quickly.
The housekeeping was terrible. Stayed 5 days, bed never changed or made entire stay. She left towels, but not much more
Sarah
Outdated and gross
We did not even stay in the room. We were in 309. As soon as you stepped off the elevator it smelled like wet rug. Our room door looked as if it was kicked in before and just painted over. The room was a 2 bedroom suite. The room had the same faint smell. Looked up the ceiling had caved in. Then patched it and didn’t even sand the patch. Onto the next issue you can see a bubble in the ceiling as well. The curtains have a yellow stain all over the bottom. The bathroom floor still has what looked to be gel on the floor. We decided to go to the concert and drive back in one night. Gross. Not what expected from a Marriot at all.
Antonia
Good Hotel!!
Melissa
We enjoyed the space in the room. We also appreciated the quiet. The staff aimed to please and you could tell so by the fact that every you needed was already available to you.
glenda
Fairly priced and conveniently located
James
We had a 2 night stay, and the bathroom did not work the entire stay. The staff did nothing to fix the bathroom.
SaraJane
New property and great location!
Linda
This is my second time here and I loved it the first time. It felt like home this time.
Laura
It was ok. Quiet in the room, comfy bed, clean enough. The hotel definitely had a vibe of accommodation of lots of different people but no management of any hotel rules that make a stay safe and comfortable - young kids unaccompanied in the gym late in the evening.. drunken young adults riding the elevators trying to find friends. The air con the room horrific.. I feel unrested and sick and the sink in the bathroom slow to drain.
Michael
Nice enough. Getting a little \"dog eared\" like they are barely keeping up with repairs. Clean enough, though. DON'T DRINK THE COFFEE, it gave me gastro-intestinal discomfort.
GENE
We have stay ther multiple times and always have found it to be a clean and convenient place to stay.
Raul
Equipe afinada num Hotel muito confortável
Hotel que pensa em tudo, muito confortável, equipe excelente, em especial parabéns para o atendimento dos funcionários Casey, Michaela, Cintia, Isabella, Stefani. Café da manhã bem completo, um verdadeiro almoço. Local com tudo próximo, até Walmart.
Richard
When we checked in the room was dirty. There was rice on top of the refrigerator and stuff on carpet. Stains on bed sheets. I spoke with the front desk and asked when they had time to please address the issues. We stayed Monday-Sunday. The room was never cleaned. They just replaced the towels every other day and took the trash. This is the only bad review I have ever given in a hotel.
Lisa
Quick check in, comfy bed, clean! Very nice.
Joseph
Easy check in , friendly staff , very good breakfast in the morning , good location . Room was pretty clean , nice kitchenette area with full size fridge and dishwasher Few minor issues - missing lamp and not working outlet on one side of bed . Biggest issue was an elevator - only 1 was working when we checked in and none was working in the morning. Got fixed after few hours but we had to walk down and up 3 flights of stairs in the morning- normally not and issue but one person had knee surgery recently
Laura
LOVE the huge closet in the bathroom! Room was large and in its own corridor with anothsr room behind a closed door, which kept it super quiet! Room 401. Perfect!
Verified traveler
Hotel was comfortable but cleanliness wasn’t up to pair.
Lisa
I had a great stay
Verified traveler
Ok place. Not upto Marriott standard . Room doors were very hard to open and close . Breakfast was sad and not many choices as other similar properties.
Bharat
Good
Jenny
The hotel was dirty, granted we checked in it close to 10 PM. The door on our hotel room had a broken hinge, which made it difficult to close and open the door. I also mistakenly use Expedia to book the room, which proved to be difficult.I would not recommend this hotel. I only needed the room for one night, and it was over $200. Very disappointed.
Shaquan
Nice and clean hotel
Allison
Clean facilities and receptive staff. Very good breakfast options. Nearby shopping and dining options
Allison
Very good breakfast offering. Room was clean and staff receptive.
Michael
Great stay
Roberta
Hotel was really nice, had a coffee maker 2 electric burners, pots and pans, bowls and plates etc full size fridge. Clean.
Simona Ileana
Lots of space in the room. Breakfast is good great although they need to add a few more chairs in the pool area for people who are not looking to swim, but hanging just staying with their kids supervising your kids convenient parking. The staff is extremely friendly
Verified traveler
Great place!
The room was absolutely beautiful with plenty of space for my family. My young son very much enjoyed the large mounted TV and the cozy chair as well as the pool which was also very clean. Everything was quite neat and clean. The only complaint was that the beds were too firm but only 2 out of the 4 of us had a problem with that. I cannot comment on the shower as we did not use it as it was just an overnight stay. Breakfast was lovely with quite a few options.
Henrietta
The fridge was not working at all. If a family is requesting a suite there should be a running fridge. I had food I couldn’t put in there and the door latch to the bathroom was broken so we had to yell to eachother to not come in. Not acceptable
Brenda
Breakfast was good! Room was run down since last year. Cob webs, patched holes in closet door, fridge dented and had a problem staying plugged in. Usually there is dish soap and lotion. None was provided during our stay.
Kevin
The room was clean the staff was kind. The issue I found was a distasteful smell throughout the hotel, a blend of awful cleaning fluid and urine. It was a very strong odor and extremely off putting. If my stay was more than a single night, I would have cancelled my stay and moved hotels
Jill
Quick overnight stop. Clean with friendly staff.
Carmine
Would recommend to anyone who’s looking for a clean, convenient place to stay
Jo-Anne
This was clean, equipped and really confortable.
Courtney
The check in staff were so friendly!
James
Highly recommend this hotel nice property
joseph
Wonderful
Barbara
Nice room. Great breakfast
I had to switch rooms after my first night when I discovered that the door lock did not work. They were very accommodating in switching my room. The room was clean and had everything I needed. Housekeeping never came and cleaned my room. Maybe that is normal for a suite, and I certainly don't need my bed made or fresh towels every day, but it would have been nice to have a mid-week freshening with a vacuuming and trash emptied. Breakfast was excellent.
Colleen
Room was a good size with fully functioning kitchen but the bed was a slab of concrete and the noise from lobby went to 1am.
It's a good location; just dont get a room on first floor.
It's a good location; just dont get a room on first floor.
Natasha
Satisified experience
The room was great. The bed was nice but the pillows were just way roo soft and didn't offer much comfort at all. It was hard to sleep on them.
Shawn
The main issue what that over our 4 day stay we were told that they did not have enough supplies. We had to exchange a towel for a towel and they had limited toilet paper. These are things that a guest should not have to worry about.
John
Rooms were clean and had all the features advertised, although I didn't realize the pool was outdoors and hence closed for the season.
Jason
We had a great stay and everyone was very friendly. Everyone was also very helpful.
Tyler
Overall an OK experience. Rooms were not as clean as I would have expected, not a wide range of breakfast options and the bed was uncomfortable.
Margaret
Directions to get there were confusing
Verified traveler
Super helpful staff, relocated me with no questions asked due to noisy guests.
Kristen
Very nice accommodations, front desk was friendly and attentive even at a 10pm check-in. Highly recommend and will stay again.
Nils
OK Hotel! Just not a 10!
Our stay at TownePlace Suites by Marriott in Liverpool, NY, was underwhelming. While the staff were nice when we could find them, it was often a challenge to locate anyone at the front desk. I had to wander around several times just to get assistance. Additionally, for a ‘newish’ hotel, I was surprised by the lack of upkeep. It wasn’t as clean as we expected, and the cleaning that was done seemed rather superficial. Overall, it didn’t meet the standards we’ve experienced at other hotels.
Bob
Enjoyed my stay at the TownePlace Liverpool. Excellent location near major highways with easy access to Syracuse. Lots of typical chain dining options nearby with plenty of good local restaurants too. For extended stays an excellent Wegmans grocery store is across the street with terrific pre-made meals and high quality grocery offerings. The hotel property is beginning to show some wear and tear but the amenities are all there for long term travelers. I’ll stay here again when I’m back in town.
Tamala
We have stayed here, annually, with our grandkids, for a quick overnight and swim time. We were disappointed to learn, at check-in that the pool was down. We understand things happen. We ended up spending an extra $65 to take them to Sky Zone. All other services were fine.
Charlene
It was a nice time The Staff was friendly and the people in the hotel were nice
Michiyo
We could hear noise from next door and had a hard time to sleep.
Phyllis
The location is very convenient for shopping and dining. The staff is very friendly and helpful.
Allyson
Clean
Jamar
Everything was great. My only suggestion is that you have a better way to use the shower. It currently spills water all over the floor when in use
Troy
Lovely
Billijoe
Great !
Location & surroundings
Towneplace Suites Syracuse Liverpool
8505 Pepperidge Way, Liverpool, United States
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Towneplace Suites Syracuse Liverpool
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