Quality Inn Brewerton - Syracuse Oneida Lake Area

10/10

Exceptional

25 Mar 2026

Nick

Great

Self

10/10

Exceptional

16 Mar 2026

Ben

entire place was very clean and well maintained.

Partner

6/10

Pleasant

17 Feb 2026

Jennifer

Room was clean and smelled very good! Staff was very friendly. Our tub was backed up. We mentioned it to staff but it was not resolved. On the last night (before having to drive 9 hrs home) the heater in the window started making horrible noises and unfortunately kept waking me up. Other than that, I would have given 5 stars.

Pet

10/10

Exceptional

16 Feb 2026

Isabelle

Réception and Room very clean. The bed was really confortable. Room had big fridg and microwave. Staff was pleasant. The bagels at breakfast were really fresh like out of the oven. Very nice stay!

Leisure Family

4/10

Poor

11 Feb 2026

Regina

Poor snow removal both in the parking lot and the sidewalks, they said my room number out loud at check-in, my key stopped working an hour before checkout, and the key packet they gave me was all ripped and wrinkled so I knew it had been issued before.

Business Self

10/10

Exceptional

09 Feb 2026

Mary

Staff was nice. Breakfast was removed promptly so don’t be like me and go down with 5 minutes to spare

Leisure Partner

4/10

Poor

29 Dec 2025

Janet

Took forever to get checked in. Parking lot not maintained very well after snow. Didn't see breakfast. Paid 60 extra for my 8 pound dog. Stayed 2 nights. Room not cleaned. Not impressed.

Leisure Family

8/10

Excellent

28 Dec 2025

Amber

The staff was pleasant, checking and out went smoothly. The room was clean, bed was extremely comfortable. Lobby and all other areas are well maintained. Enjoyed our three night stay.

Leisure Partner

10/10

Exceptional

01 Dec 2025

Madalyn

Loved the rooms. And didn’t like that one lamp was broken. Room 117

Leisure Partner

6/10

Pleasant

05 Nov 2025

Christopher

Great hotel, but there was a strong smell permeating the building

8/10

Excellent

03 Nov 2025

Kathryn Loyola

Convenient, spacious room

10/10

Exceptional

30 Oct 2025

jennifer

Easy check in process, pleasant front desk staff, they allowed me to check early in with no issues.

Leisure Family_with_children

10/10

Exceptional

25 Oct 2025

Scot

Very clean rooms comfortable beds

Leisure Self

8/10

Excellent

16 Oct 2025

Debbie

Hotel has recently gone from being a Days Inn to a Quality Inn. Rooms were comfortableand clean. Breakfast was lacking as they are still waiting for equipment according to Manager.
Will give them another try when we are in the area again.

Partner

6/10

Pleasant

03 Oct 2025

Ryan

I had to wait over 30 min for my room to be ready in a line width of her people waiting. Never had that happen to me. Meanwhile this after 6pm when my room should have been ready well before this

Leisure Friends

10/10

Exceptional

30 Sep 2025

Daniel

The staff was super nice and friendly. The only complaint i had was there was no creamer for coffee in the morning, only milk, but i made do with what was there.

Leisure Self

10/10

Exceptional

20 Sep 2025

Margaret

We have stayed here on several occasions. It is consistently clean and the beds and pillows are so incredibly comfortable! We love that it’s located right off the highway with a gas station right across the street for gassing up prior to leaving for home. The breakfast is a grab and go sort of thing. But we aren’t much into breakfast anyway. But there is a McDonalds just down the street

Leisure Partner

2/10

Poor

18 Sep 2025

Scott

Staff is to hard to deal with

Leisure Friends

10/10

Exceptional

14 Sep 2025

Douglas

Four years ago when I last stayed at this property it was just fine. This weekend I found the property had a number of terrific updates and would now be better described as excellent. Staff were really friendly and professional.

Leisure Family

10/10

Exceptional

13 Sep 2025

Elena

Clean rooms, easy checkin. Parking on site. Great location, close to major routes.

Leisure Partner

10/10

Exceptional

04 Sep 2025

Robert

Was convenient and had very great accommodations at a fair price even with the State Fair going on in the area. We were there to visit friends in the area and only stayed the one night as we had to continue on our trip. Oh the couch or love seat with the padded armrest on one end (seim Egyptian classic style) was awesome my wife says.

Leisure

8/10

Excellent

01 Sep 2025

Lance

Good for the price

Leisure Family

8/10

Excellent

24 Aug 2025

Fred

I have nothing to add

8/10

Excellent

24 Aug 2025

Susan

I don't like that I have been charged for my stay by both the hotel and Expedia!! Who is going to refund my money, and why is Expedia charging more than the Hotel!!

Partner

10/10

Exceptional

20 Aug 2025

James

The inside looks like it has recently been remodeled and the employees were friendly. Nice and clean, the only downside is the breakfest could have some food. They had burretos small cups of yougurt and bite size muffins,cereal from a dispenser. Could have used some fruit maybe a waffle maker other than that every thing else was excellent.

Leisure Family

8/10

Excellent

10 Aug 2025

Dianne

Breakfast at Dunkin Donuts not far away. Breakfast in lobby very minimal. Room was surprisingly clean and pleasant for price of the hotel. Good value.

Leisure Self

8/10

Excellent

06 Aug 2025

Claudine

Location good for where we needed to be. Very clean. Friendly staff.

Leisure Family

8/10

Excellent

04 Aug 2025

Jill

They provided the bare minimum to advertise as free breakfast. Mini muffin, cold cereal and yogurt.

10/10

Exceptional

31 Jul 2025

Margaret

This was our second time staying at this property. It was EXTREMELY clean and the bed and pillows were heavenly! I had the best nights sleep in ages!! The free breakfast is considered a “grab and go”. Meaning yogurt, mini muffins, microwaveable breakfast burrito, coffee and tea. But we’re not big breakfast eaters, so it was ok for us. They have an online check in so basically it was just show my ID and get the key. Perfect. Same with checkout. Just leave the key on the dresser and go. Passing through when we encountered staff of any sort, they were very friendly and cheerful. The property was located right as you got off the highway. Couldn’t be more perfect! We totally recommend this property. We’ll be back again probably this fall.

Leisure Partner

8/10

Excellent

31 Jul 2025

Amber

Nice spot while driving through

10/10

Exceptional

28 Jul 2025

Debra

Nice hotel, looks to have been updated, bed was comfortable, room was clean. I liked that it was totally non-smoking. Not much in the way of breakfast.

Partner

4/10

Poor

24 Jul 2025

JAMES

I asked for a room on first level as close to lobby as possible. (I got a room on 2nd level within 2 doors of the end). The soap bars are too small. The seat on the toilet about fell off when I sat on it.

8/10

Excellent

22 Jul 2025

Pamela

It was close to where we wanted to be to visit it was clean.

Leisure Partner

10/10

Exceptional

21 Jul 2025

Chad

great staff and excellent service

Leisure Family

10/10

Exceptional

20 Jul 2025

Aixa

Front desk, was ok. It could’ve be better.

6/10

Pleasant

19 Jul 2025

Neil

Breakfast offered was very poor and limited in quality and quantity

2/10

Poor

13 Jul 2025

Alex

Ac didn’t work on a 96 degree day and nobody helped or did anything about it

Business_and_leisure Family

6/10

Pleasant

08 Jul 2025

karen

It was ok

Leisure Partner

10/10

Exceptional

02 Jul 2025

david

Excellent.

Leisure Pet

10/10

Exceptional

21 Jun 2025

John

I have stayed in this location several times in the past it was kinda ok. Wasn't going to stay threre this trip.
I was very pleased at the changes made. Rooms were clean, furniture updated, clean and much better than pasr atays.

Friends_and_family Family

8/10

Excellent

16 Jun 2025

Patti-Lyn

Convenient location for what we needed

Friends_and_family Family

8/10

Excellent

15 Jun 2025

Jaymie

Good place to stay

10/10

Exceptional

15 Jun 2025

Troy

Great for Fisherman.. plenty of charging outlets for your batteries in your boat. Great parking.

Leisure Partner

6/10

Pleasant

09 Jun 2025

Jim

Maintenance did repair work on desk in room and wife put her arm on desk and her long sleeve white blouse got stained on the sleeve ruining it

Leisure Partner

6/10

Pleasant

08 Jun 2025

Scott

The TV channels did not work and the staff blamed it on the internet being down. Funny thing is that we were able to access the internet with our phones.

Leisure Friends

6/10

Pleasant

07 Jun 2025

Larry L

Liked location. Did not like the $50 prepayment for room damage, allough it wasn't processed.

8/10

Excellent

31 May 2025

Raymond

Hotel was clean, staff friendly. Not much of a breakfast

Partner

6/10

Pleasant

31 May 2025

Richard

For some reason the people running the place believe that breakfast and coffee is from 6:00-9:00 and refuse to leave coffee stuff out longer.

8/10

Excellent

26 May 2025

Kelly

Nice to see a place doing up date's to there facility. Room look really nice and vary clean.

Leisure Friends

2/10

Poor

24 May 2025

Elaine

Charged us $25 early check in and hardly anyone at hotel! Lady at front desk was rude. Breakfast was awful!

6/10

Pleasant

20 May 2025

Kimberly A

Clean property, close to the Interstate. Good for a nights sleep. No issues, would stay again

Friends_and_family Friends

6/10

Pleasant

10 May 2025

LeeAnn

Wish I would’ve known it was under construction. Drywall and sawdust in room and down the hallways. Construction workers even asked to come in and hang a shelf when we were just getting back from an outing.
Breakfast??? Not really.

Business Family_with_children

10/10

Exceptional

09 May 2025

Glenn

No surprises. Clean, but under renovation. No problems here.

Leisure Self

2/10

Poor

04 May 2025

Lori

No room even with a reservation

My family was turned away because there were no rooms for us and our pet. I had called the morning of and expressed we were going to be a late check in. They asked if I was sure I was arriving and I assured them I was to be almost midnight with NO ROOM! We were turned away and directed to just go 5 minutes down the road to another establishment who was fully booked! It was a nightmare and I would never recommend this hotel.

8/10

Excellent

02 May 2025

Lihua

Breakfast included is nice.

Leisure Family

2/10

Poor

28 Apr 2025

Erica

The hotel had significant issues from the moment we arrived. There was a musky smell that extended from the front desk all the way to our room. The amenities were not functioning properly - the refrigerator barely worked, and the air conditioning was ineffective, causing me to wake up uncomfortably hot during the night.

While I would normally address these concerns immediately, we were there for my grandmother's funeral the next day and simply needed a place to rest. Although I barely got any sleep, I chose not to raise these issues at the time as dealing with them would have further cut into what little rest I could get.

I am sharing these concerns now to bring attention to the multiple maintenance and comfort issues that need to be addressed

Business Family

6/10

Pleasant

25 Apr 2025

Verified traveler

Good place to stay for a night

Overall comfortable and clean room, other than finding a hair on one of the pillows. Lobby and first floor were under construction but still easy to navigate. Staff was friendly.

Friends_and_family Friends

2/10

Poor

21 Apr 2025

Lisa

We selected this property because it clearly says they are PET FRIENDLY, they are definitely NOT pet friendly. Drove over 3 hrs to stay for one night with our dogs for a concert. Went to check into hotel at 6 pm for a 7:30 show. Would have had plenty of time to make our event. When we arrived they wouldn’t let us stay there with our 2 service dogs even though the website clearly states dog friendly and we called prior to check AND did the precheck in and stated we had 2 service dogs. They would not let us stay and we could not find another hotel in the area because of the show. Everything was booked. And they would not refund our money. Missed the show and got charged for a room we didn’t even stay in. DO NOT STAY here. Terrible!!!

Pet

10/10

Exceptional

18 Apr 2025

Daniel

Nice stay -nice price

I have stated this property many times since it has opened. It has always been a reliable location. Currently, The hotel is undergoing renovations so there were construction materials about and a little additional noise this trip, but I was placed in a recently renovated room and found it to be very nice!
I recommend this property....

10/10

Exceptional

15 Apr 2025

john

A hotel

8/10

Excellent

03 Apr 2025

Sylvie

Wwe

2/10

Poor

25 Mar 2025

Sheela

To whom it may concern; This hotel should NOT be operating. As of March 2025; the place is under remodeling/construction. 1) There is machinery, dust, workers in the halls, dining area 2) When we asked the night of our arrival if breakfast would be available they told us “not to worry” 2) The “breakfast” was basically non existent, looking old cereal. Hard cold mini muffins, DIY “cold burritos” for us to put in the microwave… Tables with dust from the construction the day before. Since the breakfast did not look fresh nor safe, we left and had breakfast somewhere else. We were NOT the only ones leaving in fact, there was nobody having breakfast…3) Our Room was not in a good condition either and other guests told us the same about theirs, they didn’t have the minimum toiletry. We actually heard a female guest complaining about the hotel yelling on the halls late at night 4) The administration should compensate for the construction noise and disarrayed with an excellent breakfast and service. But we didn’t feel they care much about it. It was our first and last experience there. Thankfully for us it was only one night. Normally I do not like to write reviews like this BUT I feel we need to warn potential guests of the current conditions of the hotel. Maybe in the future after the remodeling is completed it will get better, but as it is now we do Not recommend it.

Family_with_children

8/10

Excellent

20 Mar 2025

Joseph

Very solid room for what it is. Would stay there again. Also in a central location actually, to things around there.

Business_and_leisure Partner

2/10

Poor

09 Mar 2025

Michael

Place was never clean they’re doing renovations. They never cleaned their room. We stayed for nine days and it was clean once when we asked there were never any towels.

8/10

Excellent

03 Mar 2025

Tammy

The room was very clean and comfortable. Great deal! Downside is the complimentary breakfast which consisted of coffee, mini muffins and cereal. We would stay again!

Business

6/10

Pleasant

01 Mar 2025

Logan

I stay here for work often and I wish it wasn't so close, because I wouldn't stay here. It's not a horrible motel, but it's definitely not worth the price sometimes, they took the microwaves out of the rooms which makes absolutely no sense. Staying for business, I would like to at least warm up leftovers without doing it in the lobby.

The rooms are okay, $70 okay, not $100 okay though. Things are usually broke, tvs don't work, ect: I will say it's never been necessarily dirty though so that's a plus.

Business Self

2/10

Poor

28 Feb 2025

Bee Fun

No breakfast, what they call breakfast is 2 cereal options, yogurt, 2 juice. No coffee/tea in rooms. Its not.worthe the money. There excuse is there renovating. No signs to say this. Guy on cell watching video, didnt even notice me. Jad to tell him i che ked out. Left key on counter and walked away. Dont stay here spend extra go elsewhere

Leisure Family

8/10

Excellent

01 Feb 2025

Thomas

Close to destination.

Leisure Family

2/10

Poor

27 Jan 2025

Jorge

I left this hotel within 2 hours of checking in. Both beds had blood stains and everything looked filthy. Even though we requested new sheets (the front desk guy asked us why what’s wrong with them so we said they have blood stains, no reason why he should be asking regardless) it didn’t feel safe for my two kids to sleep there. We don’t know what can be in the “clean sheets” at that point.

Leisure Family

2/10

Poor

26 Jan 2025

Yvonne

The bed are so hard that you can’t get a good nights sleep, the toilet you had to hold the handle so it would flush, the breakfast was horrible

Partner

4/10

Poor

04 Jan 2025

Brenda

Very rundown. Nothing in bathroom to put stuff on - counter space. Security lock on door not working.

10/10

Exceptional

31 Dec 2024

Joseph

A nice quiet area to recharge and relax!!!

Leisure Partner

4/10

Poor

30 Dec 2024

Charlotte

There was a pre arrival online check in that I completed, however when we arrived , we needed to do everything again which resulted in three trips back to the car.
Property is in dire need of room touch up and deep cleaning. The bed was comfortable.

Leisure Pet

6/10

Pleasant

28 Dec 2024

Verified traveler

Clean, quiet, breakfast lacking

Good clean, quiet hotel at a fair price for a quick one night stay. Contential breakfast lacking. Some breakfast "burrito" that was worse than gas station food. Hot water for tea was luke warm, no oatmeal, waffles, eggs, bagel.....something edible please other than sugar coated cold cereal, and mini muffins that looked a little funky. Wasn't expecting much from a continental breakfast, but this area has a lot of room for improvement at minimal cost.

Partner

2/10

Poor

22 Dec 2024

Lynne

Bathroom smelled like an ashtray

10/10

Exceptional

21 Dec 2024

John

Check in was professional, friendly and rapid, staff was friendly and helpful, room was clean and neat, excellent value

Friends_and_family Family

6/10

Pleasant

20 Dec 2024

Thomas

*

10/10

Exceptional

17 Dec 2024

Odena

.

6/10

Pleasant

16 Dec 2024

Terry

This time there was no microwave in the room and our key stopped working before we checked out. The man at the desk was not very helpful or concerned that we were locked out an hour before checkout.

Leisure Family

6/10

Pleasant

13 Dec 2024

Joseph

Just an old motel showing its age, but clean enough and reasonably priced.

8/10

Excellent

12 Dec 2024

Elizabeth

Days Inn

The hotel was nice, warm, and clean. There was some cosmetic issues within the room but in general was nice.

Friends_and_family Family

8/10

Excellent

07 Dec 2024

Tracy

Cost effective

Leisure Family

10/10

Exceptional

07 Dec 2024

Rhonda

Nice clean

Check in was quick and easy with polite staff

Business

6/10

Pleasant

04 Dec 2024

Rasheed

The property is graduall decaying inside.

Business Partner

2/10

Poor

03 Dec 2024

Tianna

We had picked this hotel because we were traveling with our young children and it said they carried cribs. However they DO NOT. Only response was no we don't and we can refund you to cancel your room. And the first room we were given the lights barely worked and the ac/heat didn't work. Offered refund or change of room. Like seriously it's like they don't want people staying there. We needed the room hence why we booked. A snow storm was coming. And again we had small children so no time to look for another place to stay. When called another day about it the "manager" was beyond rude and said I'm not giving you a refund when I had never asked for one. I just wanted to explain that it was wrong information on website and that the desk tenants were rude. They do not know how to speak to customers or people in general. There tone is disgusting. When asked for owner I was told I don't have that information. I will never advise anyone to stay here. So unprofessional and unaccomadating.

Leisure Family_with_children

6/10

Pleasant

01 Dec 2024

Olivia

Staff was kind. The room could’ve been cleaner. I noticed stains on the bed skirt, carpet, and sofa. The carpet could’ve used a quick vacuum. The furniture, flooring and bathroom was outdated and needing repair. There was urine in the toilet when I entered the room. The bed and pillows were very comfortable! The coffee was good. Breakfast could have been more appetizing. They offered mini muffins, yogurt, juices, and microwaveable egg, cheese and sausage burritos. A smart TV would have been preferred. The room and hotel were very quiet. I slept well.

Leisure Pet

10/10

Exceptional

29 Nov 2024

Kelly

Perfect

Leisure Friends

10/10

Exceptional

27 Nov 2024

Duncan

I am a many-time repeat guest for a good night of sleep for the whole family when we’re passing through. There’s so much around within 5-10min drive when needed - outdoors and retailers. Great value for money, dependable, well lit.

4/10

Poor

22 Nov 2024

Jayn

They only had decaf coffe and tea. Other people other then guests warming up food

Leisure Family

10/10

Exceptional

16 Nov 2024

Paul

In need of renovation. Very tired hotel. Beds were comfortable.

Leisure

10/10

Exceptional

15 Nov 2024

melissa

It is close to home and the staff was very helpful.

Leisure Family

8/10

Excellent

13 Nov 2024

Jaime

Wall in bathroom water damaged, extra lock on door duck taped and broken.

Leisure Self

6/10

Pleasant

08 Nov 2024

Laura

Room was bland. Needs updating. Was charged 2x at check in ( staff was excellent). Light bulb burned out no Kleenex paint peeling

Leisure Partner

6/10

Pleasant

06 Nov 2024

Verified traveler

It was a late night check in. Elevator was broken so I requested a first floor room since I had heavy luggage. I was then assigned a room other people were in! Check in wasn’t smooth and it was late. Not convenient. The room was clean but pretty outdated. If you’re picky, don’t stay here even the the price isn’t bad.

Self

6/10

Pleasant

03 Nov 2024

Scott

Basic room, clean but very outdated. Price was fair

Partner

8/10

Excellent

01 Nov 2024

Priscilla

We liked the convenience to Rt 81 and parking, friendly staff, main area decor, and quiet, comfortable room and bed. Some things need updating and upkeep, like the bathroom. But all in all, especially given the low price, we thought it was quite a bargain.

Leisure Partner

6/10

Pleasant

30 Oct 2024

bernadette

dirty, stained, unfriendly staff ( on cell phone while checking in not paying attention) terrible breakfast (coffee full of grounds after waiting for an hour to be refilled) pillows were excellent though

Leisure Family

6/10

Pleasant

28 Oct 2024

Karrie Lynn

The bed was clean and cozy
The floors were wet
The shower head didnt really work properly
Smelled like wet floor.

Leisure Partner

2/10

Poor

28 Oct 2024

Archie

WOULD NOT RETURN DEPOSIT. DID NOT HAVE WORKING DRYER, OR ANY JUICES AVAILABLE FOR BREAKFAST. ONLY MUFFINS AND COFFEE.FRONT DESK PERSON SAID THEY DID HAVE JUICES ETC. BUT THEY WERE NOT PUT OUT DURING BREAKFAST TIMES. VERY POOR CUSTOMER SERVICE!!

Leisure Pet

4/10

Poor

22 Oct 2024

Todd

Get your maintenance together

Rate was ridiculous for this hotel. "Dirt week" played a part in that. But, if you are going to charge a high(er) rate, at the very least have your amenities sorted out.

Appeared that one of our rooms was in the midst of a reno, or was stopped short for some reason. No wall paper or paint on walls in bathroom, so moisture from shower just stuck to the walls. random saw cuts in drywall...really?

Elevator - out of service
Dryer in laundry - out of service
Only one door at the entry was working

Outlets in room(s) faulty. Stayed on two occasions, in two different rooms. Went to plug phone charger into wall and the loose outlet killed the TV and the Fridge. Wiggled the outlet and the fridge came back on...but the TV had to restart. Happened several times. Went to the front desk, and was told "that's the way it is...because there is a problem with the wiring"...

Maybe as a very last option...otherwise just sleep in your car.

Friends_and_family Family