Name: Motel 6 Syracuse
Address: 6577 Baptist Way, East Syracuse, 13057, US

4/10

Poor

23 Jul 2026

Josh

My room that gave me was never clean properly floors were greasy and dirt on the floor even the hallway to the room was dirty and my bathtub was never clean bed frame was rusted for some reason so was the mini fridge light fixture missing off the wall didn't even properly fold the bath towels

2/10

Poor

20 Jul 2026

Kaye

The only good thing about the hotel was that it was close to the airport. It was damp the floors were wet. The fridge and air conditioners were rusting. I would never go back there again or ever recommend it to my friends.

Family_with_children

2/10

Poor

19 Jul 2026

Edward

The room was a smoking room and had many burnt holes in the bed cover plus burnt cigarettes places on the bathroom sink and bathtub edge . The mattress did not fit the bed frame.The bed frame was wider than the mattress so the metal bed frame stuck out some on both sides some.The motel had no elevators so i had to carry everything up the stairs to my room making a few trips. The door to my room wood not open with the card all the time i had to go down and get the person at the desk to fix the card and then it would not work all the time again.I picked the place because of the price to stay.I guess it was what you get for the money. I am not a smoker I don't know why they gave me that room ?

Self

2/10

Poor

18 Jul 2026

JAMES

This Motel had pubic hair in the bathroom all over the toilet and tub. I was so discussed that I slept on top of towels because I was afraid of bugs.. the pillows looked like something that has been around for 10 plus years. They were yellow. I put t a towel on them as well.

8/10

Excellent

08 Jul 2026

Pascal

Ok for the Price

Partner

8/10

Excellent

05 Jul 2026

Michael

I really liked the low price for the night. The beds were just fine. Just needed a room to shower and sleep for the night. The toilet seat was loose, but not a real bother.

Family

10/10

Exceptional

04 Jul 2026

Travis

The guy when I checked in was exceptional.

I checked in for 2 nights and stayed 6

I was VERY comfortable

Self

2/10

Poor

19 Jun 2026

Austen

This is not a motel stop at! Avoid it at all cost. Yes pets are free. The rooms are not clean, the towels are bare thread. The staff is okay.

Friends_and_family Friends

2/10

Poor

17 Jun 2026

Shawna

The hallway smelled of stale cigarettes and mildew. 4 walls and a roof, if there are other options take it.

Friends

10/10

Exceptional

17 Jun 2026

Devin

Room waa Awww a very clean and I wasn’t bothered by anyone, staff gave me no trouble for checking out early

Friends

8/10

Excellent

09 Jun 2026

John

the towels are kind of small, and we had to ask for new ones, stayed 4 nights and we wanted new towels after 2 nights. very slow or not at all for coffee in the lobby. if your looking for a place to just sleep, shower and such. it's the place that's affordable. no issues.

Friends

4/10

Poor

08 Jun 2026

John

The bathrooms were discussing as the tubs were scratched and need to be replaced. The Over flow was falling out of the tub. The sink drain was slow in draining and need to have maintenance done on them. The mattress need to be replaced. Will never stay with again.

10/10

Exceptional

08 Jun 2026

Nelay

Got a room fast when other place doesn't have any room

2/10

Poor

07 Jun 2026

Dennis

I complained about bed bugs on my second morning there under two separate bookings and planned on coming back the next night but when I went to the desk at about 2 AM there were no rooms to move into so I had to pay for another hotel for the night. When I went back the next night after booking my room here because the front desk told me they did not have any rooms for the Saturday night at about 11:16 PM the front desk clerk proceeds to tell me that he found my reservation but that he can not sell it to me because I have been placed on a DNR list Do Not Rent - Why because I complained about bed bugs and got my money back for the affected one night. I still came back to stay with you prepared to pay, heck I did with the Expedia reservation. So again I am paying for another hotel luckily I found one with a room. There was no manager to talk to or call and the 800 number sucks and now mind you I am needing the room due to the recent passing of my mother with whom I was staying with to care for her. No phone call offering not even a sorry let alone something further for all the aggravation.

Self

10/10

Exceptional

07 Jun 2026

Eric

All okay, safe and secure, priced right

Self

2/10

Poor

06 Jun 2026

Louis

Refrigerator and bottom of the bed look like it had water damage. Tub was peeling an so was the sink

Self

10/10

Exceptional

17 May 2026

Exauce de claude

Clean room,friendly staff I love it to stay there I will book it next time again

Partner

6/10

Pleasant

17 May 2026

Kelvin

Staff was ok and room wasn’t so clean. Bathroom tub was filthy. We showered with flip flops

Family_with_children

4/10

Poor

14 May 2026

Zoraida

Very poor overall; the room was not clean, the tub is not in satisfactory order looks dirty the pant is chipping away, there was no microwave or coffee inside the room, the door lock kept locking us out- had to get the card reinstated, went to use the microwave in the lobby it was dirty with food splashed. No chair in the lobby just 2 empty tables. We were there 4 days no one came to change at least the towels and pick up the garbage. I have stayed in other “no frills” hotel but they were satisfactory. This one was very unsatisfactory. The only good thing there was Zia who checked us in the first day and the 3rd day when I had to ask for toilet paper.
Very unhappy the hotel price should had provided us better quality! There wasn’t even water when checking in. If there was an opportunity for a refund I would take even if it was 1/2 the cost of my stay.
Poor Service.
Thank you for asking!

Partner

6/10

Pleasant

11 May 2026

Steven

Smelled like bleach and smoke and people were yelling and screaming all night

Friends_and_family Friends

2/10

Poor

10 May 2026

James

The mattress was blood stained
Window were broken
Staff was rude

Family_with_children

2/10

Poor

09 May 2026

Nevaeh

Terrible

4/10

Poor

29 Apr 2026

Linda

At check, instead of a welcome, we got a lecture about n0-smoking in the room, threatening us with a cleaning bill (we don't smoke, but whatever). Left the lobby, turned the corner to our room and the hallway reeked of cig smoke. I'm pretty sure it was the dude at the counter smoking the place up.

Partner

2/10

Poor

16 Feb 2026

Gregory

Parking lot was in need of plowing, there was water dripping from ceiling in and around the lobby, the mattress had horrible stains that appeared to be dried blood, bathtub was not clean. I checked out within one hour, refund request was denied. I would not recommend this motel

Business Self

2/10

Poor

31 Dec 2025

brenda

Room was dirty, door didn’t lock, had to park in a snow bank as it wasn’t plowed well. Water in tub dripped constantly. Changed room and key didn’t work and window was wide open and it was in the twenties outside . Really in need of upgrades

Leisure Self

2/10

Poor

24 Dec 2025

Sandee

Didnt make it to room had a family emergency and didnt get refunded and dog can only be 25lbs and smaller i have a service dog that womieghs more i need to be refuned to a different card or compensated

Business_and_leisure Pet

10/10

Exceptional

16 Dec 2025

Melissa

Spacious room friendly staff

Leisure Pet

10/10

Exceptional

08 Dec 2025

Asia

Y

8/10

Excellent

02 Dec 2025

Susan

Room was clean Staff was nice Especially appreciate being able to have my dog

Leisure

10/10

Exceptional

01 Dec 2025

Malcolm

Ok

4/10

Poor

22 Nov 2025

Hayden

Room in rough shape. Do not recommend for families.

Friends_and_family Family

4/10

Poor

15 Nov 2025

Thomas

odor, rusty fridge. bed was comfortable

Leisure Partner

2/10

Poor

13 Nov 2025

Travis

It was not clean there was mold in the shower the front dest man lied and said the police came because my dogs were loud not knocking my daughter was in the room no clean sheets molded refrigerator tv didn't work

10/10

Exceptional

07 Nov 2025

Kim L

I love this motel. They stopped using the cleaning solution that made the floors slippery and I would highly recommend this hotel to the ppl with high standards. It's clean, updated, and the staff is the best.

Business Self

10/10

Exceptional

30 Oct 2025

Anne

Staying at this particular motel was everything I wanted.

2/10

Poor

25 Oct 2025

Scott

Smelled like marijuana, bugs in the room I wouldn’t let a dog stay overnight in this place.

Business

2/10

Poor

18 Oct 2025

Delfina

facility pictures does not reflects the real aspect of the rooms. Place under construction . I requested my money back and was denied. Next step report with better business. Good luck on that

Business_and_leisure Family_with_children

2/10

Poor

18 Oct 2025

Durand

Window was left wide open when we entered the room
Dirty sheets that didn’t fit the mattress.
Ripped blanket with many holes.
Broken light
Disgusting bathroom

Leisure Partner

4/10

Poor

10 Oct 2025

Jessica

A Big NOPE!

⭐☆☆☆☆ (1 star for existing)
Stayed at Motel 6 because I needed “a place to sleep.” Unfortunately, sleep was optional. The bathroom looked like it was holding on to the 80s (and the mildew) for dear life, the toilet ran like it was training for a marathon, and the TV offered the kind of cable lineup that time forgot.

The sheets were technically there, but I’m not confident they were part of the housekeeping plan. Nothing nearby, unless you count regret.

To their credit, the front door locked and no ghosts introduced themselves — so that’s something. If you’re considering it… don’t. Spend the extra $40 and save your sanity.

Self

4/10

Poor

08 Oct 2025

Kim L

They clean the floors with something sticky and nasty. The tubs and showers are peeling, and the shower water barely drips in some of the rooms. Each room does not have a small refrigerator. No microwave in any of the rooms.

Business Self

2/10

Poor

07 Oct 2025

Susan

We are two 64 year old women traveling on a budget for a girls trip. Our flight arrived late Saturday night and there was limited parking available - only in the very back of a dimly lit parking lot. We had to walk in the dark with our luggage outside quite a distance. The only entrance to the property was through the front office. The only positive was cold air conditioning. The room was run down, half of the plugs didn’t work, no overhead lights and only 1 of the wall lights worked. Tub was filthy, mini fridge literally had so much rust on the door and top that you could easily cut yourself. The bedding was thin and worn and no extra blankets. There were signs everywhere to “lock your doors for your own safety” and we had to call the front desk because our deadbolt was faulty. It was close to midnight when our flight arrived and we had prepaid with no refund available or we would NOT have stayed. It was scary and we felt unsafe. We contemplated a shower in the morning but there was no hair dryer (and the tub was gross). The front desk said they had a hair dryer but someone had already checked it out! We pre paid $195 and it wasn’t worth $49. Do yourself a favor and stay anywhere else! The front desk staff was helpful but the property should be condemned!

Friends_and_family Friends

4/10

Poor

03 Oct 2025

Kim

I had the most horrible experience getting a hotel in NY, so much so I will never return. I'm used to all hotels (that I've ever stayed at my whole life) offer basics of an alarm clock, outlets by the bed, a microwave, coffee maker etc. I was so desperate for a place to stay so we didn't have to sleep in the car again, so i landed on this one. Extremely overpriced, didn't have any of the amenities that i listed above not even a clock!! No breakfast either but they had a microwave/coffee in the lobby. Not everyone wants to leave their room though. The pillows sucked and the bed was uncomfortable. It squeaked loudly every time we moved. No comforter, just a thin regular blanket on the bed. Unless you have a lot of money to stay in the nice hotels, don't visit New york

4/10

Poor

02 Oct 2025

Jack

Dirty, dirty and dirty.

Leisure Self

2/10

Poor

29 Sep 2025

Andrew

Run! Don't walk away from this place.

Leisure Self

2/10

Poor

27 Sep 2025

Michael

Absolutely the worst motel I have ever stayed at. Room was filthy. Had to be moved. There was dirt and filth all over the second room too.

6/10

Pleasant

17 Sep 2025

Jeff

Couldnt cancel. My boss changed my work orders mid day and i couldnt cancel. I had only mafe the reservations a couple hours before. My boss is not gonna be happy.

Business Self

2/10

Poor

13 Sep 2025

Jared

Dirty room, bugs inside, hair on bed. Very low grade hotel

Partner

4/10

Poor

10 Sep 2025

Kim L

Upon arrival, I was given an accessibility room that the door didn't close, it was smelly, and didn't look clean. The front desk person changed my room to 144, that was much better. The put some type of wax on the floors and I nearly fell. The tub was peeling and the shower sucked bc the pressure was so low. I had to stand near the wall to shower. Room 130 is the best room but it was taken. Front desk personnel are always on their phone or outside smoking. Not a warm reception. I booked again an hope I get room 130. I travel there weekly and want an attentive person. I called for a late check in, the guy answered the phone didn't care. I had to ask to make sure they knew I was a late arrival. Unprofessional.

Business Self

4/10

Poor

08 Sep 2025

Gajhia

Smelled bad, horrible beds

Leisure Self

10/10

Exceptional

07 Sep 2025

Antisha

They did Reno’s but the bathtub was disgustingly dirty, the sheets and pillows had stains on it. The rate was low but I guess you get what you pay for, I would definitely not be back.

Business Self

10/10

Exceptional

05 Sep 2025

Alaina

Great stay for a great price!

Business Self

2/10

Poor

05 Sep 2025

Melanie

Nasty does not describe the room!!!! There was mold on the floor, we had to clean the toilet before we could use it because there was piss from the last person who used it still there. The floor was never swept and there was still stuff in the cupboards. When we went and told the front desk person we were checking out and got another hotel room, he went and checked the room and said there was nothing wrong with it. Oh I forgot to mention the m&m on top of the bed frame and poop looking stain on the wall.

Leisure Family

10/10

Exceptional

02 Sep 2025

Kim

Surprise how nice the rooms are

Business Self

2/10

Poor

01 Sep 2025

Desiree

I want a refund

4/10

Poor

28 Aug 2025

Martin

Beds smelled like smoke.

Leisure Family

10/10

Exceptional

27 Aug 2025

Rayan A

Good

8/10

Excellent

24 Aug 2025

Malcolm

Ok

10/10

Exceptional

24 Aug 2025

Thang

good

Leisure Self

2/10

Poor

23 Aug 2025

Conrad

Linen stained, walls and floors dirty, mould, hair in bathroom drains. Building not maintained

2/10

Poor

22 Aug 2025

Verified traveler

Great if your looking for a trap spot.

DO not recommend. The place was crawling with roaches, and there were prostitutes all over. Not a family place. We left within 15 minutes and no refund was provided!

Friends_and_family Family

10/10

Exceptional

27 Jul 2025

Kemonte

Report was ok and clean

Leisure Family

2/10

Poor

14 Jul 2025

Wendy

This place is TERRIBLE!! Do not stay here!! The room was not as advertised in photos, refrigerator did not work & after complaining the front desk did nothing about it, floors were sticky, found fleas in bed..complained to front desk again nithing was done.. we REFUSED to stay here because of how sketchy front desk & other guests were.. they refused to refund us our money even though we left shortly after checking in

Leisure Partner

2/10

Poor

06 Jun 2025

Constance

Loud sounds in hallway all evening, both nights, continuously interrupting my sleep.
Doors repeatedly opening and closing across hall.
Constant noise from the parking area.
Overnight desk attendant sleeping.
Bathroom floor dirty.
Smell of drugs in hallway walk to room.
Smell of dirty dog and dog feces in hallway walk to room, in addition to the same smell inside of my room. Apparently one of the customers has dog on premises and does not keep clean.
Towels in bathroom had blood and other on them.
Cleaning staff brought extra roll of toilet paper promptly.

Self

10/10

Exceptional

31 May 2025

Sorise

Great place to stay

Business_and_leisure Partner

6/10

Pleasant

18 May 2025

Stephanie

Cockroach in the room. Very poorly cleaned.

2/10

Poor

11 May 2025

Zack

They got the mini hotel shampoo and conditioner for $3 a piece in the vending machine that doesn’t even work… and it’s pretty smelly and a bit overpriced for what it is

Leisure Partner

2/10

Poor

11 May 2025

Mark

A truly terrible experience. Place is filthy dirty. Human hair in the bed sheet, in the sink, by sink top, floor faith, bad smell, noisy!

Leisure Pet

4/10

Poor

05 May 2025

Dawn

We had a handicap accessible room. The carpet in the hallway had stains, the parking lot had garbage in it, the night staff was more friendly than the morning staff, the coffee was tolerable and the floors in the room were slippery. I walk with a cane and my cane and shoes were sliding on the floor in the bedroom and the bathroom. Also no screen in the window when we wanted to open it for some fresh air. The beds were comfortable. I am glad it was only a one night stay because of a hospital appointment.

Family_with_children

10/10

Exceptional

29 Apr 2025

Mukilan

Great value for the price! Convenient and quiet location.

Leisure Self

4/10

Poor

25 Apr 2025

Robert

Average motel. Ants in the room.

Leisure Partner

8/10

Excellent

21 Apr 2025

Dottie

There is very limited shopping in this area, and the cost of cabs ane ubers is quite high, and the ubers are unreliable.

Leisure Self

6/10

Pleasant

21 Apr 2025

Dorothy

The staff at Motel 6 were great! All were friendl and helpful, except when it came to getting a taxi to the airport. Then i was just given a few numbers to call myself.
The hotel is dated but functional, but not entirety clean. I found several red ants in the room, and i don't think the floor had been washed before i came. There was no shampoo, conditioner or lotion, but they did leave me 6 new bars of soap along with one that had been used previously. This motel is close to the airport, but you need to walk about 10 minutes to restaurants and a gas station. If you are ok with \"rustic, this place will do.

Leisure Self

8/10

Excellent

20 Apr 2025

Brent

Friendly

Business_and_leisure Partner

8/10

Excellent

19 Apr 2025

Estela

N/A

6/10

Pleasant

19 Apr 2025

Frank

Needs good cleaning, tubs are terrible. I will use them again. All staff I dealt with were good people

Business_and_leisure Self

2/10

Poor

30 Mar 2025

Tisean

Filthy room mold chipped paint no working lights or plugs for the lights

Business Family

4/10

Poor

10 Mar 2025

Alexis

Sheets stained, curtains were ripped, burn marks on bathroom counter

2/10

Poor

26 Feb 2025

Joseph

Never made it to a room . The outside appearance was rough and there were shady people hanging around. Almost like there were people living there

Business

8/10

Excellent

26 Jan 2025

Frank

Ok

4/10

Poor

17 Jan 2025

Jessica

The beds were uncomfortable and the pillows were hard as a rock.

2/10

Poor

28 Dec 2024

Suzanne

Bugs

Leisure Family_with_children

10/10

Exceptional

24 Dec 2024

Christina

Clean, quiet, comfortable

Friends_and_family Family

10/10

Exceptional

30 Nov 2024

Jody

Clean

Leisure

2/10

Poor

30 Nov 2024

teresa

Do not stay here

Do not stay at the hotel. The lobby smelled like Marijuana. Room was dirty. Only one light worked in the entire room. The whole property had a funny odor. Not a good experience.

Friends_and_family Family

8/10

Excellent

30 Nov 2024

Crystal

Friendly staff easy check in/out

Leisure Family_with_children

2/10

Poor

23 Nov 2024

Merkis

The smell of the room was terrible the bathroom was filthy

Business Self

2/10

Poor

16 Nov 2024

Sahara

I didn’t like how I had to keep switching rooms

2/10

Poor

08 Nov 2024

Amy

Blood noted on the first rooms comforter and floor. Second room requested we noticed multiple burns noted on bed comforter. Very sketchy people hanging around

Leisure Family

4/10

Poor

08 Nov 2024

Robert

Not great!

The room looked clean at first, then you walked into the bathroom. Apparently the mirror had dried up glue on it. So it wasn't clean. The shower didn't look good and the toilet seat was loose. I had to tighten it. No tv remote plus the tv didn't work. So I streamed tv on my phone. Woke up to seeing roaches in the bathroom. I was not happy. All they could say was \"sorry for the inconvenience\"

Friends_and_family Family

10/10

Exceptional

01 Nov 2024

Shakora

It was great love the room it was clean n all

Partner

6/10

Pleasant

26 Oct 2024

Syed

Limited hours of coffee and coffee not good. Sink was leaking. No shampoo. Outside is dirty. Rooms were ok

Leisure Family

10/10

Exceptional

21 Oct 2024

Jeanne

Very clean, wonderful service

Business Partner

6/10

Pleasant

20 Oct 2024

Stanislav

Nice choice for the price , some weird people around the hotel, otherwise OK.

Leisure Self

2/10

Poor

16 Oct 2024

Tara

I stayed at this prooerty for a week and a half I payed and booked online then the front desk said I didn't have a reservation even though I showed them confirmation of payment so ended up paying twice then I lit a incent in my room because it smelled they had a problem with the alarm was going off for 2 days so they tried telling me it was because I lit my incent but i wasn't even there when it started going off it was 1 am n I was forced to leave they called police on me and made me leave even though police inspected room and said it wasn't coming from my room there was no smoke no nothing the front desk and management were very rude in how they handled the situation beware they take your money and kick u out

Leisure Self

4/10

Poor

14 Oct 2024

David

Fire alarm went off 11 times in the course of 1/2 the time I was there. There wasn’t any opportunity for rest or anything else as the alarm is extremely loud and periodically went off!

The staff had to inconvenience us several due to fire codes despite being cleared. It was the worst night ever in a hotel!

Leisure Partner

6/10

Pleasant

13 Oct 2024

James

No lobby really.
No chairs in the room, no breakfast,
Window looks right out into cars parked,no view.Room smells musty

Business_and_leisure

6/10

Pleasant

12 Oct 2024

Quincy

Very bad smell

Leisure Partner

4/10

Poor

10 Oct 2024

Shannon

The first room we were assigned was literally missing one of the beds. The second room had stained sheets, and the bathroom mirror was covered in what I pray was toothpaste. The shower was so sketchy that I wore my flip flops to take a shower. Next time I will spend the extra money and stay elsewhere.

Leisure Family

2/10

Poor

09 Oct 2024

Susan

Dirty rooms, scary area,

2/10

Poor

08 Oct 2024

Sabrina

Cockroach motel

I found a cockroach in the bathroom sink. Hotels.com will not give me a refund because the property won't agree to it. There are no customer protections when you use this service.

Partner