Americas Best Value Inn East Syracuse

2/10

Poor

19 Jan 2026

Andre

This hotel's website says it has a continental breakfast.
No, it doesn't.
The big one is that the bed n my room is the worst bed I have ever spelt on in 67 years.

Business Family

10/10

Exceptional

05 Jan 2026

Jamal

Great staff

Business Self

2/10

Poor

02 Jan 2026

Messiah

Honestly their rooms have roaches in them. It is nice to park and they do have ok lobby entrance overall keep the lights on at night because you don’t know what will crawl

2/10

Poor

29 Dec 2025

Gerald

The rug in the room was bare in places, I’m glad I had slippers to wear so I wouldn’t walk on it with bare feet

Leisure Friends

2/10

Poor

12 Dec 2025

Michael

Bathroom was dirty, toilet didn’t flush, bed was hard as a rock, smelled, they never shoveled the snow in the parking lot

2/10

Poor

22 Oct 2025

Ousama

You get what you pay for

Business Self

6/10

Pleasant

19 Oct 2025

Damian

I stayed here for Syracuse University’s Homecoming weekend. The hotel isn’t newly renovated, but it was clean and quiet enough for a quick stay. Nothing fancy, but it served its purpose as a simple, no-frills place to sleep between events. If you’re just looking for somewhere to rest your head while enjoying the weekend festivities, it does the job.

Self

2/10

Poor

15 Oct 2025

Kim L

Dirty floors, spots on every rug, toilet kept running then wouldn't flush. I had to use the room next door. My bed had lots of hair in it. I slept on top of the covers. Homeless ppl live there which makes it unsafe. I love they give space but it's many strange ppl walking around like zombies.

Business Self

2/10

Poor

08 Oct 2025

Kim L

This is a cheap hotel won't ever have any future endeavors to update their facilities. It's always full of people that are questionable. They don't serve breakfast, but they set up old coffee, the staff is very questionable. I won't stay anymore due to the stains on all the rugs and tiles.

Business Self

6/10

Pleasant

04 Oct 2025

Romulo

It's clear this hotel hasn’t been properly maintained in quite some time. The hallway rugs were visibly stained, the bedroom walls showed signs of water damage, the curtains were worn and overdue for replacement, and the pillows were flat and uncomfortable.

Leisure Partner

2/10

Poor

30 Sep 2025

Michael Anthony

Room was gross; there was blood splatter on the walls and I informed the front desk they didn’t clean anything instead asked when I checked out. Towels had a musk to them. I wouldn’t recommend this hotel to anyone just spend the extra 10 dollars a night and go somewhere cleaner where they actually care about the appearance of their hotel

Leisure Friends

8/10

Excellent

29 Sep 2025

Robert

Was convenient and inexpensive for my basic needs, and close enough to Syracuse University events. Only needed a place to sleep that was close by, given I was away most of the day.

Leisure Self

4/10

Poor

29 Sep 2025

Harvey

The facility was very worn. Carpets in hallway were filthy. Despite the advertising on their home website and on the hotels.com listing there was no breakfast at all. Front desk person said they never provided breakfast. This false advertising really bothers me.

Partner

2/10

Poor

05 Sep 2025

Verified traveler

Terrible. Could not understand the staff, room was in disrepair, halls were not clean and had stains and rips in the carpet. Room... Burn marks in bedding, doors broken, window had no screen and lock was broken. Property wasn't maintained, grass overgrown, bushes overgrown. Didn't seem like anything had been mowed or trimmed all year.

Friends_and_family Family

4/10

Poor

25 Aug 2025

Steven

The establishment clearly lacks the ability to understand what a travelling person wants.

No coffee at 9:40am

Bed sheets reused

Aircon cold then hot then noisy

If on a budget you will survive but not the best value.

Leisure Self

6/10

Pleasant

22 Aug 2025

gary

No Frills sleepover spot

Trip to NYS Fair it’s a very cheap alternative definitely no frills but ok place felt saf

Partner

8/10

Excellent

21 Aug 2025

Mark

Exactly what I needed: inexpensive with no amwmities so i coukd check in at 11pm, sleep, get up at 730am, shower eat go. That is: no need to pay for features and amenities I'll never use. Don't, however, recommend or take anyone to this place if you want to impress them. It ain\"t tgat kind of a place. Small room, single queen bed, only one outlet was convenient to a flat surface. Oddly cold summer night (50s) but heater/airconditioner unit wouldnt work. Turns out the filters were so caked with dust that air couldn't pass thru. Rinsed them myself: after that the unit was a beast. Windowseat cushion stained. All rugs in entire facility stained, including steps to 2nd floor, both staircases. Cinstruction at end of one hall appears to have been halted a false temporary wall and mismatched door installed, and just left like that. The area was meticulously cleaned, but still... Like I said, don't take someone here who you want to impress. Good thing i was travelling alone and didnt care about anything but shower/sleep/shower leave. Perfect for that. Check-in was blissfully easy as well. Clerk efficient and helpful. In spite of above negatives, if again on the road and just need to sleep and shower and go, I\"d stay here again. But clean the fiters at LEAST monthly. Oh and fix the lights above the windowseat, they didn't work. I didnt care, but the next person might.

Leisure Self

2/10

Poor

19 Aug 2025

Maria

Dirty and smelled

Business_and_leisure Family

2/10

Poor

16 Aug 2025

Richard

The hotel had a foul smell. No towel was in the room on arrival

Leisure Family

10/10

Exceptional

03 Aug 2025

Santiago

The staff was great the area was quite

Leisure Partner

4/10

Poor

28 Jul 2025

Elizabeth

Weird hotel

Dirty, strange mirror across one wall, odd smell

Friends_and_family Family

6/10

Pleasant

23 Jul 2025

Carlos

Nothing

Business_and_leisure Self

2/10

Poor

21 Jul 2025

Kionna

Not much

10/10

Exceptional

21 Jul 2025

Julien

Great staff

Business

2/10

Poor

20 Jun 2025

Verified traveler

Will never stay here again

They say you get what you pay for and this modestly priced hotel is a proof of that. I was made to wait 10 minutes for someone to retrieve a front desk clerk to check in. The property was poorly maintained and in a state of disrepair due to why they referred to as “ongoing renovations.” The interior was filthy with a nauseating smell of cigarette smoke and mildew throughout.

Self

2/10

Poor

10 Jun 2025

Tina

Filthy

8/10

Excellent

06 Jun 2025

Lusumbu Didier

It was a good experience. The manager was kind.

Self

2/10

Poor

26 May 2025

crystal

The place was pretty dirty. I found a bed bug.

Business Partner

4/10

Poor

25 May 2025

Kevin A

A place to sleep only...

2/10

Poor

24 May 2025

Johnny

The worst place I ever stayed at,the shelter is better than that place

Leisure Partner

6/10

Pleasant

12 May 2025

Verified traveler

Very stinky

As soon as I walked in I could smell cigarettes and weed despite there being no smoking and no vaping signs everywhere. The room we stayed in was very small. The individual at the front desk was nice, didn’t say much but checked us in and out without any problems. I understand the hotel was also going under renovations (good thing given the hotel is outdated cosmetically speaking) but having exposed wires hanging from the ceiling can’t be safe. I’m thankful we only stayed the one night; if it was going to be anything longer I probably would have thought about leaving early due to the smell.

Business

2/10

Poor

11 May 2025

Gleb

The most terrible stay I ever had. The room was supposed to be non smoking but the smoking stench was nearly unbearable, all the drawers in the cabinets were broken, the shelves and the wall in the closet were broken and there were no hangers at all. The curtains were damaged not providing complete insulation from outside. The ceilings in the hallway were broken and wires were hanging down. No coffee , no tea. Unsafe folded carpets you can easily trip on. For the price they charged ($159+ per night) you could expect at least decent interior. The room was not cleaned between 2 days of my stay and the towels were not changed. Beds were very uncomfortable. I would not recommend to stay ghrre
in the hangersthe at all.

Leisure Partner

10/10

Exceptional

11 May 2025

Donald

Everything was fine. The staff was very hard working and taking great efforts to upgrade and renovate the property.

Business Partner

10/10

Exceptional

21 Apr 2025

Tito

Easy parking convenient location to express way

Leisure Friends

6/10

Pleasant

20 Apr 2025

LESLIE

Um..... Budget minded ok

Well....interesting little place with a promising future. Presently remodeling. Very outdated and in need of lots of TLC, but you get what you pay for. Staff very nice and helpful to ensure issues were addressed. Shower was good. TV was good. Bed for old school spring mattress didn't give me a backache thank goodness. Not enough pillows and no blanket on beds; just the old school bed spread that no one uses. Resident living here but all pleasant. We had a good experience considering its old but great for overnight sleeping after a Metallica concert. 😀

Friends_and_family Family

2/10

Poor

20 Apr 2025

Mellisa

As soon as you enter the lobby you’ll know you made a mistake booking a room here. The lobby is a mess. The room smelled terrible as soon as I walked in. The mattress was absolutely horrible, the pillows were completely flat. The pillow cases had stains on them and the blanket had a cigarette hole and what looked like blood stains on it, Iwent to the front desk and had to get new ones. The TV didn't work and when I complained about that, I was told that most of the TV's didn't work. Spend a few more dollars and go somewhere else!

Leisure Family

10/10

Exceptional

16 Apr 2025

Rebecca

Thank you for being available

Leisure Self

2/10

Poor

13 Apr 2025

Brenton

I have pictures i didnt like the fact that i couldnt change my room and couldnt be moved to a different hotel. This place was

Business Self

6/10

Pleasant

10 Apr 2025

Eric

Overnight awesomeness

No frills resting place in preparation for a long drive home.

Self

10/10

Exceptional

09 Apr 2025

Kynshasa

Very clean, nice cheaper than others. Under new management… only thing they don’t have any smoking rooms.. But other than that there awesome… I even rechecked in for another week..

Business_and_leisure Partner

2/10

Poor

09 Apr 2025

Brent

Nothing

Leisure Partner

6/10

Pleasant

10 Mar 2025

Francis

About what I expected. You get what you pay for, as the saying goes, and this hotel fits that description. I was looking for a cheap hotel for a quick overnight stay and chose Americas Best Value Inn ES after reading the reviews. Have no idea how people could leave a 10/10 review for this place, but there were a few. More like a 5/10 in my opinion, but OK for the $61 price I paid. Just looking for a comfortable bed and a hot shower, and I got both. No fridge or microwave in room 140, entire room in much need of repair/renovation, carpet worn and dirty, missing electrical outlet cover plates, no hangers, but sheets and towels appeared clean. Upon arrival, desk clerk informed me there would be a $200 security deposit refundable upon departure, so be prepared. Also, from the second I walked in the door the entire facility reeked of weed and the smell eventually worked it’s way into my room. It was so bad that a guy I met in the hall commented that it was so bad that he thought he was at a concert. I responded “Yeah, Grateful Dead or Phish?” I got a good night’s sleep and a hot shower, but don’t expect what you would get from a $150/night hotel. Maybe Trump can make Americas Best Value great again!

Leisure Self

4/10

Poor

24 Jan 2025

Matthew

Cleanliness issues and old mattress with springs pointing at u

Business Self

8/10

Excellent

13 Jan 2025

Minh

Good. Staff is very friendly

10/10

Exceptional

30 Dec 2024

Zachary

Good

10/10

Exceptional

27 Dec 2024

Zachary

Good

10/10

Exceptional

25 Dec 2024

Zachary

Good price and place

6/10

Pleasant

22 Dec 2024

Mark

This is my favorite motel in the area. I enjoy every time I stay there. I travel every weekend for business and this is a very pleasurable stay.

Business_and_leisure Self

2/10

Poor

04 Dec 2024

Lori

This place was crack city I left didn't stay rooms where disgusting and I asked for my money back and they wouldn't give it to me

6/10

Pleasant

03 Dec 2024

Mark

I enjoy staying at this hotel for the sheer fact of affordability and convenience of the thruway so close.

Business_and_leisure Self

10/10

Exceptional

27 Nov 2024

Nan E

Price was great. Had the best nights sleep ever at a hotel. Mattress was sooooo comfortable. Highly recommend.

Business_and_leisure Self

2/10

Poor

20 Nov 2024

Tarena

Room was horrible, smelled terrible and the bed was nothing but springs. Was given horrible pillows and the one blanket was just as bad.
The tv didn’t work at all and it took almost a hours for the staff to come and fix it. The only door you could get into was the main door so I had to walk all the way around the building to get to my room. Will NEVER stay here again.

Business_and_leisure Partner

4/10

Poor

17 Nov 2024

Penny

Was not the room I chose. Asked for 2 beds, got one. Bathroom sink was detaching from wall, toilet \"screamed\" when flushed.

Friends_and_family Family

8/10

Excellent

16 Nov 2024

Melissa

It was basic but get what you pay for. Overall not bad very quiet bed was comfy. Not the cleanest place but I think they are trying.

Leisure

2/10

Poor

14 Nov 2024

Tyler

It is inexpensive but the photos are misleading, and the room smells of cigarettes.

10/10

Exceptional

13 Nov 2024

Joseph

Good basic hotel for the price.

Basic hotel for the right price, would recommend to anyone looking for those things as I was looking for.

Partner

4/10

Poor

10 Nov 2024

Ashley

-

4/10

Poor

02 Nov 2024

Julie

I should have known that if get what you pay for. I’m not a clean freak, but that was unhealthy. I didn’t even sleep under the sheets. Used my own pillow and cover.

Business Self

2/10

Poor

21 Oct 2024

Ronald

Rooms were damaged. No refrigerators or microwaves. Lumpy, hard mattress. Furniture and furnishings were stained. Curtains not hanging properly.

4/10

Poor

21 Oct 2024

Michael

I was put in the first room from the lobby. It was next to the maintenance room, across from the laundry room, and everyone going in or out had to pass by the room. Just about every time I went out and came back, I had to get the keycard reactivated (they must’ve thought I was one of the hourly guests). That, of course, was more inconvenient for the staff than for me. The HVAC unit filter hadn’t been cleaned in who knows how long. It looked like sweater. The mattress covers were like felt, and full of cigarette burn holes. On the plus side, I didn’t get bit by anything, nothing got into any open food, and the cleaning staff was pleasant.

Leisure Family

6/10

Pleasant

16 Oct 2024

Mark

A very nice staff and ready to help you with your accommodations with a smile. I don’t expect anything less than a clean room and safe environment. This place has it all.

Business_and_leisure Self

4/10

Poor

15 Oct 2024

Duk

I made a reservation based on Expedia's recommendation, but all three rooms were not 2-star level, but low-quality motel level. There was no refrigerator, lamp, coffee cup, etc., and the toilet was broken. I was even more disappointed than they recommended. It's a place I never want to go to again. I hope Expedia is careful about recommending hotels.

6/10

Pleasant

15 Oct 2024

Mark

I have no problem staying at this place they are clean and safe.

Business_and_leisure Self

4/10

Poor

13 Oct 2024

Melinda

Where to begin…. Initially, I booked this hotel through your website and it stated that I coukd pay at the property. All good and great. Check in was at 2pm or later. It’s 2:30p on the day of our check-in and I get a phone call asking for a different credit card as he tried to bill my card before we even got to the property let alone check in. That’s not what pay-at-the-property means. That’s fist. So I call back and give him my new card info as he told me that he’d give away our room if I didn’t. Again, not kosher. We finally get there and get up to the room, this is where it god bad. The window seat was very old and stained and didn’t look very sanitary. No elevator and we are on the second floor. The bed was a literally rock and felt like we were sleeping directly on the box spring. The pillows were a joke. They were so flat you couldn’t even tell they were there. Not microwave. No mini fridge… Not even a crappy coffee maker. The bathroom door didn’t close without serious effort. The toilet seat felt like you were on a roller coaster ride the way it slid INCHES back and forth. Had to hold onto the sink so I wouldn’t fall off. The neighbors either next to us were doing whatever they were doing in the bathroom and it sounded like a Niagara Falls every time the water was turned on. Over. And over. And over. The shower curtain was nice but not installed correctly so one side fell open so the whole world could see you and the cold air could come in. The vending machine prices.

Business_and_leisure Partner

6/10

Pleasant

12 Oct 2024

Ian

It could have been cleaner.

Business Pet

2/10

Poor

09 Oct 2024

Mohamed

👎

6/10

Pleasant

03 Oct 2024

Mark

This is the best managed motel in this end of town. They are working hard to make you and your family feel comfortable and safe. I thank them for their efforts.

Business_and_leisure Self

6/10

Pleasant

02 Oct 2024

Mark

The staff are very helpful and eager to assist you in any situation.

8/10

Excellent

30 Sep 2024

Jodi

No elevator, paper thin walls

Business_and_leisure Self

6/10

Pleasant

29 Sep 2024

Colleen

The website says they offer a continental breakfast, but they do NOT have one. I asked the manager about a breakfast place, and he pointed me to Ruby Tuesday. They don’t serve breakfast.

Leisure Self

6/10

Pleasant

19 Sep 2024

Mark

Nice staff and willing to help out if needed.

Business_and_leisure Self

8/10

Excellent

17 Sep 2024

Miranda

Great value! Wanted something affordable, not luxurious. Hotel room was clean and comfortable. Also enjoyed the free coffee in the morning. Only critique was that they could have had better pillows and blankets. Its worth it to bring your own.

Leisure Partner

6/10

Pleasant

17 Sep 2024

Mark

Nice accommodation with a nice staff and good service

10/10

Exceptional

09 Sep 2024

Verified traveler

A clean comfortable room. Perfect for a good night's sleep.

Business

6/10

Pleasant

08 Sep 2024

Tito

Inexpensive. Conveniently located near I90. Needs a renovation

Leisure Friends

2/10

Poor

05 Sep 2024

shannon

Felt the springs in the bed only 1 pillow on the bed the toilet made whistling noises all night the tv only got the news channel

Partner

4/10

Poor

05 Sep 2024

Thomas

No continental breakfast or ice machine available. Wi-fi did not work. First floor window of room found unsecured. Cracked bathroom sink. No fridge or microwave in room. Reserved for 7 nights... had to leave early. I chose to sleep in my vehicle. Such loud disruptions in the middle of the night that continued for hours by a poorly supervised group of about 40, yes... 40, ten year olds football team one night and a different night where a group from Buffalo (what they screamed) were threatening to shoot each other. At no time did staff attempt to intervene or call authorities.

Please keep in mind that the walls of this place are so thin, conversations can be fully heard in the hallways and adjoining rooms.

Self

6/10

Pleasant

03 Sep 2024

yvonne

simple did the job

Leisure Family

10/10

Exceptional

30 Aug 2024

Brian

Everything was as expected for the price point. Nice stay will consider coming back

Business_and_leisure Self

4/10

Poor

30 Aug 2024

Mohamed

I don’t like it in there it’s not clean

6/10

Pleasant

28 Aug 2024

Mark

The employees are very nice and they help you with any situation.

2/10

Poor

26 Aug 2024

Michele

Property smells like cigarettes BAD! Curtains were falling off the windows in our room. Carpet throughout property was stained. Kid at the front desk was very nice. This place is a total dump. I cant believe I paid $160 to stay there. Sad...

Leisure Partner

6/10

Pleasant

26 Aug 2024

Denise

The room I had was clean and safe and that's all I was looking for. I chose this property for its price. I didn't expect the hotel Hershey at this location. The property however is absolutely dilapidated. There were signs suggesting it's under renovation but from reviews I have read those signs have been up for a long time. The staff was as accommodating as they could be. Take your own pillows if you're traveling by car. There's are absolutely flat. Rooms are tiny but I did not need much space I was traveling alone

Leisure Self

4/10

Poor

25 Aug 2024

Dick

It’s in poor condition, my TV didn’t work, they didn’t service the room & I was there 2 days, ice machine on 2nd floor only, it smelled like skunk stink in the lobby and for $125/night taxes was the worst hotel experience I’ve had in 20 years of travel. On a scale of 1-5, I give it a 1

Business_and_leisure Self

4/10

Poor

23 Aug 2024

Tracy

Room was old…old stained carpet, cracked porcelain sink, old mattress, thin pillows, hallway had old carpet that smelled stale. Was under impression breakfast was available and all there was was coffee. Very disappointed

Leisure Partner

8/10

Excellent

22 Aug 2024

Richard

24 hour check in, close to the airport.

Business_and_leisure Self

8/10

Excellent

22 Aug 2024

Michael

Good value and a good night's sleep

Leisure Self

4/10

Poor

21 Aug 2024

Verified traveler

The carpet was wet, the rooms do not look like any of the pictures. I had to ring the bell twice to get any kind of attention to check in and check out. For the price, it was absolutely a waste of money to be able to use a hard bed and two flat pillows for the night

Self

10/10

Exceptional

18 Aug 2024

Sylvia

It was nice to have the handicap up front the only complaint I had no cups in room and vending machine on 2nd floor for ice I’m not good walking up two flights with back issue everything else was okay. I felt sorry for the bathroom sink somebody took
A
Knife too it and was marked up pretty bad

Leisure Self

6/10

Pleasant

16 Aug 2024

Zina

Hotel under repair

My stay was just for a quick week. Answer I can rest I work nearby. I couldn't drive home and I didn't want to fall asleep on the road. So I decided to get a room so I can get back to work. With no issues, the place is going under repairs. I do understhen but. It could be done better

Partner

10/10

Exceptional

12 Aug 2024

Suzanne

No review

Leisure

6/10

Pleasant

08 Aug 2024

Mark

Good bargain for the weary

2/10

Poor

03 Aug 2024

Andrei

Never again

Business_and_leisure Family

4/10

Poor

02 Aug 2024

LaTona

The room was nasty with stained furniture. The air conditioning barely blew any air. The wash cloth had dead bugs stuck to it.

Business_and_leisure Partner

2/10

Poor

30 Jul 2024

Jasmine

There was excessive mold in the room, the doors didn't lock properly, allowing anyone to come inside, there was a water bug in the tub and a fly in the bed area. The mattress had brownish stains on it. The rooms and hallways also smelled like cigarette smoke. The vending machine was overpriced and the front desk gentleman refused refunds if the machine took your money and didn't give you anything. The front desk guy also refused to give us towels, wash cloths, and fresh linen for our rooms.

Leisure Family

2/10

Poor

28 Jul 2024

Ibrahima

No TV / No USB plug rooms smell bad need some efforts

2/10

Poor

27 Jul 2024

Verified traveler

Do not go

I was coming back from Florida and I was running a race for this weekend and staying over night in Buffalo next week, so i didnt want to go all out spending on a hotel. But, i never felt more uncomfortable and grossed out by a hotel, it reeked of smoke and the carpet was gross.

Self

4/10

Poor

26 Jul 2024

Mark

Unclean worn out noisy spent three nights no housekeeping services

Leisure Self

6/10

Pleasant

26 Jul 2024

Wendy

The room was clean asked for a second pillow but they said they won’t give out a second pillow which I thought was strange

Leisure Partner

8/10

Excellent

25 Jul 2024

Donye

Cheap, clean friendly

It was cheap and the front desk person was friendly. The room was basic but clean and comfortable for my overnight i need in the spare of a moment. I would use again. Dont go in expecting the Marriott.

Self