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Residence Inn Syracuse Downtown at Armory Square

Syracuse - NY · United States

300 West Fayette StreetView location

8.4/10Excellent389 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort9.0/109.0
Condition8.8/108.8
Location9.2/109.2
Neighborhood9.0/109.0
Value8.0/108.0
Amenities8.0/108.0
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Syracuse Downtown at Armory Square

Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.

You can enjoy a meal at the restaurant serving the guests of Residence Inn by Marriott Syracuse Downtown at Armory Square, or stop in at the snack bar/deli. Relax with a refreshing drink at one of the 2 bars/lounges.

A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Syracuse?

This hotel has 554 square feet (50 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 78 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops.

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With a stay at Residence Inn by Marriott Syracuse Downtown at Armory Square, you'll be centrally located in Syracuse, steps from Armory Square and within a 10-minute walk of Landmark Theatre.

This hotel is 0.8 mi (1.2 km) from St. Joseph's Hospital Health Center and 0.8 mi (1.3 km) from The Oncenter. Make yourself at home in one of the 78 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops.

Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Syracuse? This hotel has 458 square feet (43 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 20 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Minimal age
    18
  • Optional fees
    • Covered self parking fee: USD 19 per night (in/out privileges)
    • Pet fee: USD 100 per pet, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 20.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Armory Square 0.2 km / 0.1 mi
Museum of Science and Technology 0.2 km / 0.1 mi
Funk 'n Waffles 0.3 km / 0.2 mi
Lemon Grass on Walton 0.3 km / 0.2 mi
La Casita Cultural Center 0.5 km / 0.3 mi
Landmark Theatre 0.5 km / 0.3 mi
The Song & Dance 0.6 km / 0.3 mi
Clinton Square 0.6 km / 0.4 mi
Onondaga Historical Museum 0.6 km / 0.4 mi
Middle Ages Music Hall 0.7 km / 0.4 mi
Salt City Market 0.8 km / 0.5 mi
Erie Canal Museum 0.8 km / 0.5 mi
Onondaga County War Memorial 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 78
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parking
  • Room service
Show 34 more facilities & services
  • Laundry service
  • Babysitting service
  • 24-hour securityExtra charge
  • Fireplace
  • Hotel safeExtra charge
  • Lift access
  • ShopExtra charge
  • Garden
  • Terrace
  • Newspapers
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Bar
  • Restaurant
  • Poolside snack barExtra charge
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • TV lounge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Syracuse Downtown at Armory Square

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Syracuse Downtown at Armory Square

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 42 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable10 photos

    Room overview

    Smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wake-up service
    • Desk
    • Bathrobes
    • Cable TV
    • Dishwasher
    • Housekeeping
    • Soundproof room
    • Shower
    Show all 18 amenities
    • Bathroom
    • Washing machine
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • TV
    • Hairdryer
    • Ironing set
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Syracuse Downtown at Armory Square

    STUDIO KING SIZE BED

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Wake-up service
    • Desk
    • Bathrobes
    • Cable TV
    • Dishwasher
    • Housekeeping
    • Soundproof room
    • Shower
    • Bathroom
    • Washing machine
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • TV
    • Hairdryer
    • Ironing set
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi
    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED TWO BEDROOMSSUITE • KING BED TWO BEDROOMS • 2 Bedrooms • 69 m²SUI.B2-KG
    SUITE KING BED TWO BEDROOMSPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    69 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Washing machine
    • Soundproof room
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Bathrobes
    • Desk
    • Wake-up service
    Show all 18 amenities
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • TV
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Syracuse Downtown at Armory Square

    SUITE KING BED TWO BEDROOMS

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    69 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    KING BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-KG

    Room amenities

    • Washing machine
    • Soundproof room
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Bathrobes
    • Desk
    • Wake-up service
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • TV
    • Hairdryer
    • Shower
    • Bathroom

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 52 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable9 photos

    Room overview

    Smoking room
    Room size
    52 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Dishwasher
    • Cable TV
    • Bathrobes
    • Desk
    • Wake-up service
    • Individually adjustable air conditioning
    • Ironing set
    • Washing machine
    Show all 18 amenities
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • TV
    • Shower
    • Hairdryer
    • Bathroom
    • Soundproof room
    • Housekeeping

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Syracuse Downtown at Armory Square

    SUITE KING BED ONE BEDROOM

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    52 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Dishwasher
    • Cable TV
    • Bathrobes
    • Desk
    • Wake-up service
    • Individually adjustable air conditioning
    • Ironing set
    • Washing machine
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Kitchen
    • TV
    • Shower
    • Hairdryer
    • Bathroom
    • Soundproof room
    • Housekeeping

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Syracuse Downtown at Armory Square

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Syracuse Downtown at Armory Square

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Syracuse Downtown at Armory Square

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 42 m²STU.H6-2
    STUDIO AccessiblePhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Syracuse Downtown at Armory Square

    STUDIO Accessible

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Sofa bed
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Residence Inn Syracuse Downtown at Armory Square

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Syracuse Downtown at Armory Square

8.4
Excellent
389 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
8.8 /10
Location
9.2 /10
Neighborhood
9.0 /10
Value
8.0 /10
Amenities
8.0 /10
100 reviews shown
6/10
Pleasant
29 Jun 2026
Marjorie
The hotel is clean
8/10
Excellent
11 Jun 2026
Michael
The Good: Our room at the Residence Inn was massive. It was basically a fully furnished apartment. If I wanted a room for a longer stay, it had all the amenities needed to cook and serve yourself in the room.

The room was clean and everything worked.

The breakfast buffet was free and it was better than expected, and the people who served it were very friendly.

Parking was free.

The Bad: We went to the front desk three times; check in, check out, and once for directions. There wasn't anyone at the desk any of those times. We had to wait for someone to walk by or come out of a back room and notice us. Not really an acceptable presence for a premium hotel.
Partner
8/10
Excellent
02 Jun 2026
Lisa
We had the spacious 2 br residence.
We were in floor 2.
Just know this unit is close to the intersection so you can hear all music and loud cars, I probably would have asked for a higher floor but we stayed only one night. They do give you ear plugs in tgr room so I guess this was the hint of things to come for the night. I used them and eventually went to sleep. I guess for young ones the music in car noise is acceptable. It’s why they are staying at the Armory area.
Room- excellent and spacious. Felt like an apartment! Kitchen! Living area! Spacious 2 bedrooms.
Family
6/10
Pleasant
30 May 2026
Juan
Separate entrance. Parking was convenient
Friends_and_family Family
8/10
Excellent
17 May 2026
Jacqueline
Clean room friendly staff
Family
10/10
Exceptional
11 May 2026
Erminia
Everything was great except for the noise outside. Kept me up, screaming, music and revving of cars and motorcycle.
Family
10/10
Exceptional
10 May 2026
Ashley
It was great. My family and I had a great time and the room was great. The only thing I would change is the shower curtain. They were a bit small for the shower and the floor got extremely wet
Friends_and_family Family
4/10
Poor
08 Apr 2026
ROBERT
There is nothing to do at the Armory Square. Websites claim that there are boutiques & shops, but only some average restaurants.
Friends_and_family Family
8/10
Excellent
30 Mar 2026
Gabriele
The meat patties were hard . The quality of food not good. No yogurt. No coffee left
Family
10/10
Exceptional
20 Feb 2026
Suzanne
Great room. Breakfast was excellent!
Friends_and_family Family
6/10
Pleasant
20 Feb 2026
Laura
I booked a studio one king for two nights. But I was given a handicapped accessible room. It was very disappointing and nothing could be done since they were at full capacity. Someone certainly had to have reserved these rooms since all the others were already booked. I am asking for a future complimentary rebooking!!
10/10
Exceptional
17 Feb 2026
Jill
Very clean rooms, friendly staff. Very close to A
6/10
Pleasant
14 Feb 2026
Amy
Staff was great, room was spotless and breakfast was nice. The lack of hot water for my shower in the morning was awful.
Leisure Friends
8/10
Excellent
01 Feb 2026
Aaron
Hotel and room a little outdated. Great location for downtown activities.
Leisure Partner
10/10
Exceptional
27 Jan 2026
Walter
Excellent service
10/10
Exceptional
04 Jan 2026
Michelle
Great stay
Friends_and_family Family
10/10
Exceptional
12 Dec 2025
Martha
Staff was extraordinary
Business
2/10
Poor
02 Dec 2025
john
Rudest people ever.
10/10
Exceptional
10 Nov 2025
Lance
Good service and a lot of places to eat very close
Friends_and_family Family
4/10
Poor
27 Oct 2025
mathew
The only reason we stayed there and paid more per night was it had an indoor pool I even called a week before to make sure the pool was open which they said it was we got to the property went to the room change into our swimming clothes went down to the pool and it was closed for maintenance my 9 yr old was so disappointed.
Leisure Family_with_children
8/10
Excellent
19 Aug 2025
Wendy
Nice personal touch to have a ‘welcome bag’ for Syracuse new students moving in/back to school.
2/10
Poor
18 Aug 2025
Harry
Flies around bed. They moved me but Central air not functioning in new room. Desk personnel was either good or terrible and would not address issue with phone problems. It had a kitchen but no bags to line trash can. Outside between 9 pm and 3 am there are tons of screaming people, motorcycles and cars with revved up engines and screeching tires, LOUD music coming out of vehicles so loud it is like it’s in your room… impossible to sleep, and uncomfortable bed.
If you stay here you’ll be miserable. Zero Stars.
Leisure Self
6/10
Pleasant
29 Jul 2025
Roland
The shower room needs repair. Mold
10/10
Exceptional
24 Jul 2025
stephanie

Nice hotel in downtown Syracuse

Staff were friendly, room was clean and spacious. Bed was comfortable but could use better pillows. Walk to downtown is easy, Uber to Lakeview for a concert. Parking at hotel is not free but convenient. Coffee marker was broken in our room, but there was free coffee in the lobby. Love the full size refrigerator and dishes provided.
Partner
6/10
Pleasant
13 Jul 2025
Alex
AC didn’t work well. And the TV kept turning on even after I turned it off
10/10
Exceptional
05 Jul 2025
Dawn
Clean
10/10
Exceptional
30 Jun 2025
Leslie
Great location. Noisy at nught. You can hear people walking on the sidewalk.
Leisure Family_with_children
10/10
Exceptional
24 Jun 2025
Cynthia
Very friendly people.
Leisure Family
4/10
Poor
16 May 2025
John
Very disappointed with room facing a handful of bars across the street. Constant noise made for a difficult night's sleep. Management should have called the police to quiet down the group but clearly did not do so. I can't recommend this property especially when you can't assure a quiet atmosphere in the middle of the night.
6/10
Pleasant
03 May 2025
John
The hotel staff were helpful. The property is in a great location. The room was clean but sheets were thin and rough. A high pitched building alarm rang from 2am until 8am. Overall it was an average stay.
Self
6/10
Pleasant
27 Apr 2025
Davina
As always, Marriott has very clean hotels with great staff. However, the bed was super uncomfortable. And there was an obnoxious mechanical humming in my room. I ended up leaving the tv on so I could manage a few hours sleep.
Friends_and_family Family
4/10
Poor
16 Apr 2025
Dennis
We checked in and went right out to eat then upon returning to our room before bed we looked under it and it was full of candy wrappings and a book and trash that was unbelievable so we checked the other room and it was just as nasty, the room had no soap and had to call down for that, the drop ceiling tiles and tee bars were stained heavily, I showed the pictures to the front desk and all he said is he would let house keeping know, this was in room 337
If we weren’t so tired we would have left.
Sorry for tha sad review
Business Family
8/10
Excellent
14 Apr 2025
Leigh
Place was great. Fun area. Only issue is that on Saturday night it was SO LOUD on the street out our window that we couldn't sleep until the bars closed at 2:30am. Next time I will plan to be out late. Sunday night however was nice and quiet.
Leisure Family
2/10
Poor
01 Apr 2025
Kelly
I have stayed here for years
10/10
Exceptional
18 Mar 2025
Vyacheslav
All great except reception lady, who was with attitude, first time saw very unpleasant greeting, Management of hotel have to work with stuff,many hotels around.
Leisure Family
10/10
Exceptional
22 Feb 2025
Randi
As a mom to teenagers and young children space is always a must for our vacations.... The 2 room suite was spacious and affordable!! It was a home away from home!
Business_and_leisure Family_with_children
10/10
Exceptional
22 Feb 2025
Tamarah
I love it here!! 😍 The staff is very helpful and friendly, the room was comfy and breakfast was great. Definitely staying here again.
Partner
10/10
Exceptional
09 Feb 2025
Suzi

Wonderful stay.

Very spacious and comfortable room, very clean, great location, great breakfast, and friendly staff.
Friends_and_family Family
10/10
Exceptional
07 Feb 2025
Missy
Wonderful experience at the Residence Inn. 5 stars!
Business Pet
10/10
Exceptional
07 Feb 2025
Missy
arriving late at night but check in was a breeze and staff were so very accommodating, even offering to help me unload the car in winter weather. a change in work schedule meant I needed to book another night and they let me stay in the same room with very helpful instructions. good continental breakfast, restful sleep, convenient parking and the room was quiet. highly recommend Residence Inn Armory Square
Business Pet
8/10
Excellent
04 Feb 2025
Kathleen
Asked during check in if I would be parking my car but wasn’t told it was $20.50 daily.
Leisure Friends
2/10
Poor
02 Feb 2025
Verified traveler
Bathroom handles to the shower were broken, door on the wrong side
Friends_and_family Family
10/10
Exceptional
28 Jan 2025
Deborah
Staff very friendly....goes over and beyond to make you comfortable....even if there is a problem....staff fixes it...
10/10
Exceptional
13 Jan 2025
Carla
Great location, easy access to anything downtown! Staff was knowledgeable, friendly and great!
Leisure Partner
10/10
Exceptional
10 Jan 2025
Walter
Excellent service. Best Hotel Experience I have ever had In Syracuse... I've stayed at a LOT of dumpy Hotels in Syracuse. This is a rare find
Leisure Family
2/10
Poor
05 Jan 2025
Justine
Insane parking fees, sub par customer service from staff, decent size rooms
Leisure
4/10
Poor
02 Jan 2025
anita

No so good housekeeping

Pulled out the sleeper sofa to find dog hair and crumbs all over it ….i took pictures and showed them that morning….we were already settled in so I didn’t want to get moved because it was late and had the kids ….we didn’t have trash bags at all to put trash aswell
Friends_and_family Family
10/10
Exceptional
02 Jan 2025
Aaron
Id go back
8/10
Excellent
30 Dec 2024
Verified traveler

Stinky Kitchen

When we got to our room there was uncollected garage with left over dog food in two cans full and smelly. There was also no hand soap in either bathroom. We stopped by the front desk on the way to dinner to report this. When we got back the soap had been delivered but the garage was still there. Had to find a housekeeper to come and take it.
Friends_and_family Family
10/10
Exceptional
28 Dec 2024
Andria

Great Staff Great location

The check process was great the front desk staff member was professional and friendly and funny made the process a breeze. The cleanliness of the lobby and room was awesome! The location is really convenient as well can walk alot of places. Definitely will stay again
Friends_and_family Family
10/10
Exceptional
18 Dec 2024
Deborah
Was home away from home....two bedroom wonderful 😊
Leisure Family
10/10
Exceptional
09 Dec 2024
Melissa
The 2 Irish bars across the street are very noisy and you can hear all kinds of street noise from every floor of the hotel.
The hotel staff was very courteous and helpful.
Leisure Pet
10/10
Exceptional
07 Dec 2024
Anne
The hotel was very clean. My only complaint was that the sofa bed was not very comfortable.
Friends_and_family Family
6/10
Pleasant
01 Dec 2024
Thomas G

Underwhelming experience

Trying to navigate to my room was challenging. I had to go through a dummy room between two hotels with no signage. The staff was quite rude when I asked for an early check in. Which was no big deal. The room itself was big but the bed was pretty uncomfortable. I would choose this hotel again for the convenience of being in the middle of Armory Square. But for the price, this room was lacking.
Friends_and_family Friends
8/10
Excellent
24 Nov 2024
Charles

Good Spot in Syracuse

If you have to stay in downtown Syracuse, this is an excellent spot to visit. Very close to businesses, the theatre, and many restaurants and bars. The rooms facing the street will pick up some traffic noise. Rooms were clean and well appointed.
Friends_and_family Friends
10/10
Exceptional
29 Oct 2024
Dawn
Excellent service
10/10
Exceptional
29 Oct 2024
Dana M
The decor was beautiful - the breakfast had a good assortment of choices - best of all was the staff, they were very helpful, polite, and accommodating. I will recommend this location to others.
Business Self
4/10
Poor
16 Oct 2024
Michael
When we checked in we were identified as \"Expedia\" between staff - apparently a bad thing. TV did not work - called twice and worked for a short period later that night, then off again. Rooms are tired. Entrance is sketchy - too bad this property went down hill. Parked in back, saw a rat with a bagel in his mouth. Have stayed there many times, will not return.
Leisure Family
8/10
Excellent
07 Oct 2024
Wendy
Great location next to Armory Square. Unfortunately almost nothing was open on Sunday. Bar crowds noisy until 2 am
Leisure Partner
10/10
Exceptional
10 Sep 2024
Grégory
Free Parking
Next a lot of restaurants and downtown
Easy access
Leisure Partner
10/10
Exceptional
05 Aug 2024
Alisa Marie
Great stay
4/10
Poor
09 Jul 2024
andrew
AC broke on 7/6/24 and the room got up to 85 degrees. The hotel did not provide a discount due to being booked on Expedia.
Leisure Partner
10/10
Exceptional
03 Jul 2024
Karina
Fast and easy check in. Great location.
Friends_and_family Family
10/10
Exceptional
03 Jul 2024
Karina
Fast and easy check in. Great location.
Friends_and_family Family
6/10
Pleasant
30 Jun 2024
Juanita

Looks are deceiving

It looked like at the beginning it was going to be a great stay I went to the bathroom I sat on the commode it smelled like urine in there the room appeared tidy we sat down to watch TV the television did not work we called and they sent someone up to fix a TV they said the TVs had not been working okay we left came back the TV was not working again we said someone will be there in 45 minutes no one came we called back they said we want to switch rooms this was at 11:45 at night we said no I went down to talk to the manager next morning and the manager said because I looked through Expedia he could not service me in any type of way I said Thank you and I left
Partner
8/10
Excellent
11 Jun 2024
Thomas
Good location
10/10
Exceptional
10 Jun 2024
Cynthia
Easy to check, very friendly staff and great location.
Leisure Family
10/10
Exceptional
21 Apr 2024
Verified traveler

Surprise family trip!

Booked a one-night stay for an impromptu family trip. The room was the perfect size and the kitchenette was a great feature. Looking forward to staying again when we are in the area!
Friends_and_family Family
8/10
Excellent
11 Apr 2024
Joshua
Confusing having 2 Mariotts so close together
Leisure Partner
6/10
Pleasant
08 Apr 2024
Mark Stephen Fitzpatrick Corinne
Pool was cold. Had to pay extra for parking after an already significant amount for the room.
Leisure Family
10/10
Exceptional
08 Apr 2024
Steve
Clean Hotel and friendly staff.
Leisure Family
10/10
Exceptional
04 Apr 2024
Jessica
Easy to find and walking distance to many activities
Leisure Partner
10/10
Exceptional
24 Mar 2024
Anisa
Very friendly front desk staff, yummy breakfast, easy parking on site, recently renovated spaces!
Leisure Family
10/10
Exceptional
22 Mar 2024
cathy

Great location. Nice hotel

Overall nice stay - conveniently located in Armory Square.
Very walkable to restaurants, shops, etc. Free covered parking was a big plus on a wintery day.
Business
10/10
Exceptional
15 Mar 2024
Tamarah

Great place to enjoy family time

I loved this property. The beds were like clouds and my kids had a ball in the pool. The staff was awesome and I'm definitely going to book my future stays here.
Friends_and_family Family
6/10
Pleasant
22 Feb 2024
Brandy
We were on the second floor by an exit door. We heard doors closing loudly all hours of the night. Our room was dusty and had some visible dirty surfaces(microwave, refrigerator, cooking utensils, garbages), broken door stop, and hair on extra blanket. The staff was very friendly. The breakfast is a nice feature. The mini store is a nice feature but needed more snacks.
Leisure Family
10/10
Exceptional
19 Feb 2024
Robert
Great hotel. Having the kitchen is a huge plus. Lots of room. Tv enables one to sign into Netflix. A must have nowadays. Great breakfast too!
Leisure Partner
4/10
Poor
31 Dec 2023
Dan
The folks at the desk were very nice. The hotel is getting renovated , which wasn’t disclosed - but hey , it happens. The room ain’t at all what I expected, is clearly run down, and there’s actually whatbseems to be chewing gum stretched out all over the wall in the sitting area of my room today nothing of the obvious other stains and handprints. I hope the renovation includes removing gum from the walls.
Leisure Self
4/10
Poor
30 Dec 2023
Brandon
Very large Piss stain on the pull out bed and the furniture was ripped. Overall did not feel clean at all so we left after a few minutes unfortunately. I love staying at nice hotels and this hotel looked wonderful online and had great reviews but I am deeply disappointed with this what turned out to be a 3 minute stay as we checked out.
Friends_and_family Family
10/10
Exceptional
26 Dec 2023
Michael
Great hotel, super nice staff.
Leisure
2/10
Poor
06 Dec 2023
Andrew
Construction noise started at 7am and was very disturbed ing trying to work in room.
Business
6/10
Pleasant
25 Nov 2023
Christopher

$100 dollar stay for $300

I expect a much cleaner room for $300 plus. Place should be immaculate for that price. Rooms are quite large though. Also a lot of kids running around the lobby. Staff are very nice. Chain also seems to encourage tipping the cleaning staff so they seem to think the wages of their employees are my problem.
Self
6/10
Pleasant
17 Nov 2023
Rachel
We were kept awake through the night from noise across the street from the local bars and some police disturbance. Our room was overall quite clean except for a splatter of something on one of the walls. Breakfast was lacking with stale bagels, and coffee, with many items un-replenished. Disappointing overall.
Leisure Partner
10/10
Exceptional
13 Nov 2023
Charles
Complimentary breakfast was very good, and no problems were encountered with the room.
Leisure Self
8/10
Excellent
02 Nov 2023
Katrina
Good and clean room. Convenient to the Dome.
Leisure Family
10/10
Exceptional
11 Sep 2023
Brian M

My Go To in Syracuse

I've stayed here twice, once in 2020 for a family wedding and in 2023 for the Syracuse Irish Festival. Both stays were excellent. Hotel is clean, staff is pleasant and efficient, rooms are nice - the room I had on my past trip was nicer than my apartment was in grad school. Convenient location in downtown Syracuse with parking on site and across the street from Kitty Hoynes one of the best Irish pubs in the Northeast US and nearby many other restaurants. My go to place to stay when I am in Syracuse.
Self
6/10
Pleasant
26 Aug 2023
Timothy M.
My husband found a bottle of Jim Beam in the nightstand drawer. We waiting an hour and a half to check into our room so maybe they are short staffed and cleaning was rushed.
Business_and_leisure Partner
6/10
Pleasant
26 Aug 2023
John
The unit was very old and need maintenance
8/10
Excellent
08 Aug 2023
Melissa

Great stay!

check-in was quick and parking was easy. staff was SO friendly at check-in and at breakfast! king studio room was so spacious and the A/C worked well and kept the room very cool! room was clean and well stocked with towels. breakfast had so many options, we were very impressed and the lounge area was bright and sunny to enjoy our meals. perfectly located around endless restaurants to try and late night bar options to grab a cocktail and listen to live music! two things to comment on - our alarm clock went off at 6AM and we were woken up very startled by this - if housekeeping could reset alarm clocks between guests that may solve that problem! secondly, we didn’t think to bring room towels to the pool and thought they may be stocked there, but there was none, just a full towel disposal - might be our mistake and pool towels aren’t provided though or they were just not replenished (we visited the pool around 8pm so kind of late)! overall really enjoyed our stay!!
Partner
6/10
Pleasant
31 Jul 2023
kevin
A bit run down
8/10
Excellent
15 Jul 2023
Patrick
Staff was great. Room was comfortable.
6/10
Pleasant
09 Jul 2023
KIMARIE
The hotel was lovely and our room very nice. However the noise was terrible on the street. There were people yelling outside the bars and every 15 minutes it's seems there were really loud souped up cars with their music as loud as possible. It was impossible to sleep until about 3 am.
Leisure Partner
10/10
Exceptional
01 Jul 2023
Patrick
Great Service from Ben
8/10
Excellent
26 Jun 2023
Michelle
Rooms are nice and spacious. Found a long brown hair on my pillow, carpets throughout are worn and need some T LC and breakfast was not good-coffee weak and ran out, eggs not hot, oatmeal too watery. I had 1/2 a bagel and left. I feel parking should be included in room price but great location to things
Friends_and_family Family
10/10
Exceptional
06 May 2023
Ruth
The property is very clean and modern! Room is as much larger than we thought and the kitchen was a nice feature for our family!
10/10
Exceptional
26 Apr 2023
Lisa
It was clean and comfortable and the rooms were large.
Leisure Family
2/10
Poor
15 Apr 2023
WASEEM
Multiple issues
Leisure Family
10/10
Exceptional
10 Apr 2023
Michael
Close the jma dome
Leisure Family
6/10
Pleasant
28 Feb 2023
Kate
Our couch in our room was pretty gross. Also, house keeping woke me up at 9 and check out isn’t til 11.
Leisure Partner
10/10
Exceptional
26 Nov 2022
Annalee
Very clean awesome breakfast!!

Location & surroundings

Residence Inn Syracuse Downtown at Armory Square
300 West Fayette Street, Syracuse, United States

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Residence Inn Syracuse Downtown at Armory Square

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