Days Inn By Wyndham Liverpool/Syracuse

8/10

Excellent

30 Mar 2026

Marissa

Quiet weekend stay & Loved the parking being right infront of your room door .

Partner

2/10

Poor

22 Mar 2026

eric

Room was awful, stain ceilings, holes in the walls, disgusting bathroom. Nothing like the pictures. Also there is a lot of riff Raff that apparently live in some of the hotel rooms. Trash all over the place many unregistered not running cars.

Partner

6/10

Pleasant

14 Mar 2026

Cynthia

No hot tub, room smelled and was not overly clean

Friends

4/10

Poor

03 Mar 2026

Kieran

The Motel Looked run down from the outside... the area was fine up until I saw the state of the motel. Which sort of looked like it was being renovated but then stopped abruptly with no plan of restarting. I did not feel safe for myself or my car. shower and bathroom for that matter were small. Had a weird kitchenette with a sink and a microwave that I would never trust. Linens had stains on them in certain areas.

Parking lot had trash bags sitting in the middle, towels in the parking lot that looked like they had been there since the start of the winter. Came out the next day and found a crack pipe next to my car (unsure if that was there before or not)

I will not be staying at this place again, unless there is some major upgrades to cleaning and the rooms themselves.

Self

6/10

Pleasant

22 Feb 2026

Joe

The room was okay the staff was reasonable

10/10

Exceptional

25 Jan 2026

VICTORIA

Room was clean, staff was friendly.

Leisure Partner

4/10

Poor

12 Jan 2026

John

Heater was off, room was cold, tv only had 1 channel and the remote was so disgusting.

Partner

2/10

Poor

03 Jan 2026

Lourdia

Not clean, not well managed

2/10

Poor

27 Dec 2025

Auston

No hot tube. Smelled like smoke

Leisure

2/10

Poor

24 Dec 2025

Robert

The whole experience was abesmal and after complaining they kept my security deposit AVOID their are much better places

Friends_and_family Family

6/10

Pleasant

11 Dec 2025

Josue

Room smell to cigarettes

Friends_and_family Family

10/10

Exceptional

25 Nov 2025

Lindsay

Hot tub was perfect

10/10

Exceptional

21 Nov 2025

Bakary

Good staff and friendly

Leisure Partner

2/10

Poor

20 Oct 2025

Abbey

I wish I could have received a refund on the spot upon seeing this hotel. The first room I got was on an outside section that wasn’t very populated. The room was next to an abandoned shopping cart with some items in it. I felt completely unsafe traveling alone. I went in and the room smelled like smoke. I went back to the desk, and the man gave me another room which also smelled like smoke. He came with me to this room and said it smelled musty to him. I believe the issue was there seem to be several rooms that people are living in and they smoke outside their rooms and the smell infiltrates into other rooms. He gave me three other rooms to select from, one smelled like smoke, the other two were the best of the worst. The bathroom was disgusting there was a patched gouge in the shower and seemed to be dried blood on the light switch. I wasn’t showering or I would have switched rooms again. It was a terrible experience, the hotel doesn’t look like the pictures and I’m glad I only spent 9 hours there just to sleep. Do not stay here

Business Self

2/10

Poor

19 Oct 2025

Suzanne

The bed was fairly comfortable but if you’re short, you may have to get a stool to stand on so you can climb in as it is very high off the floor. Other guests were extremely load until the early hours of the morning (4am). Although the amenities were good, the mini fridge needed to be defrosted and there was no coffee maker. Due to the noise disturbances alone, I would not stay there again.

Friends_and_family Family

2/10

Poor

08 Oct 2025

Todd

When I walked into the room, it smelled like a chain smoker had lived in the room for 30 years. The walls and carpets were as dirty as I have seen and there were several flies in the room. The parking lot was full of cigarette butts and the toilet was broken. I immediately told the clerk that I could not stay there due to health reasons. So, I basically checked in and then left to find another hotel. Hotels.com is trying to help me get my money back since I did not stay in the room. The hotel has not been cooperative and they have not refunded my money yet.

Partner

2/10

Poor

04 Oct 2025

Terri

Used sheets, people coming to your door in middle of night. Very old and not kept up!!

Friends_and_family Family

6/10

Pleasant

04 Oct 2025

scott

I’ve never paid $200 dollars a night to stay in an old refurbished motor inn. Hadn’t been painted in years. People digging through the trash. Room didn’t get cleaned once in three nights there.

Business Partner

2/10

Poor

03 Oct 2025

Ellen

No remote for the TV in the room, had to go to the office twice to get one that worked. No guide for the TV stations. Did not answer my text when I needed something. Clock in room did not work, no phone to call front desk, especially when occupants in room next to me came in at 2:45 AM making 20 minutes of LOUD taking outside of room and then proceeding to slam around the room for an hour after entering. Freezer in refrigerator was caked so thick with ice, you couldn't fir anything in it.

Leisure Self

2/10

Poor

01 Oct 2025

Sarah

'Non-smoking' room smelled like a dirty ashtray.

4/10

Poor

30 Sep 2025

Jeff D

Parking was good air-conditioning marked OK mattress was great black mold and ceiling in bathroom so they switched to another room which was better but the outlet in the bathroom with the fan switch also was a double switch and the other side was supposed to have receptacle, but there was nothing there. It was all open to the wires.

Leisure Family

2/10

Poor

29 Sep 2025

Jeanelle

The hotel had a car go through one of the rooms a couple of weeks ago. They still have broken glass and unsafe building conditions. They are still putting people in the rooms around the accident.

Leisure Partner

10/10

Exceptional

28 Sep 2025

James

It was better than expected

Business Self

2/10

Poor

27 Sep 2025

Robert D.

Absolutely horrible. There’s trash everywhere outside. It seems very unsafe because of the people hanging around. We figured we can do anything for one night. No we can’t. The room is musty and stuffy and smells like some sort of artificial fragrance. The air conditioner is moldy and makes things worse. No windows. Did I mention the stains on the ceiling? We’re making the 6 hour drive home at 9:00 at night.

Leisure Partner

10/10

Exceptional

26 Sep 2025

Tekesha

They were nice and very helpful

Self

4/10

Poor

22 Sep 2025

Scott

Needs updating and maintenance

Leisure Self

10/10

Exceptional

22 Sep 2025

Tania

Beautiful hotel

Leisure Partner

10/10

Exceptional

20 Sep 2025

James

Kind and helpful staff.

4/10

Poor

15 Sep 2025

Holly

Room was poorly cleaned. Dirty floors, human hairs (not mine), food crumbs. Gaps between walls, looked like it was painted in a hurry. Some of the rooms had trash outside them.

Leisure Self

6/10

Pleasant

09 Sep 2025

timothy

Outside had some questionable people hanging around

Friends_and_family Friends

4/10

Poor

03 Sep 2025

Yvette

The first room had a hole in the wall, and the where you hung your clothes big gap in the wall.
The door its self was not flush. Gap between the door and the wall safety latch was broken. Had to prop chair against the door as extra security measure. Missed breakfast but didn’t see much out, I came st 9:06 and everything had already been put up. Don’t recommend.

Leisure Self

2/10

Poor

03 Sep 2025

Thomas

The door to the room had been kicked in and poorly repaired, leaving a large gap between the door and frame. The bathroom light was a bare bulb in a loosely mounted and broken fixture. There were black hairs in the tub. Many of the rooms appeared to be residential. I have photos but it seems I cannot include them.

Leisure Partner

4/10

Poor

01 Sep 2025

Kassie

Was not clean at all

2/10

Poor

31 Aug 2025

anntonette

Horrible

I paid $150 for a room which was disgusting. Wall paper pealing, stains on walls, mold in bathroom. Furniture in disrepair. Outside was sketchy at best.

Friends_and_family Family

6/10

Pleasant

30 Aug 2025

Melody

You get what you pay for

When we arrived arrive 8:15 pm, exhausted after a long day on our feet at the NY State Fair, the motel looked abandoned except for having cars in the parking lot (litter on the ground, overgrown weeds sidewalks, etc). But we had paid & registered ahead of time so we figured, what was one nights stay? Then nobody was in the office to give us our key, and we washed and twenty minutes before finally tracking down the managers.
The main area of the room looked clean enough (but worn out), but the bathroom has black mold staining around the roller hinges and rust stains in the sink. Again, we figured we could take it for one night--the bed was comfortable and the fee non-refundable so we stuck it out and slept fairly well. When we checked out I noticed we had been charged a temporary $100 damage deposit-- am awful lot for such a sketchy place, when we've stayed in really gorgeous hotels on NY City that only Levi's a $50 deposit. I'm sure this will eventually be refunded, but still. We won't stay here again.

Partner

2/10

Poor

28 Aug 2025

meghann

The one bed had a dead bug in it. The other had stained sheets. They put me in a new room that smelled of smoke. Other patrons were smoking inside the room and wandering around the property. I left immediately.

Business Self

2/10

Poor

27 Aug 2025

Noel

The rooms were dirty the refrigerator smelled like fish and pretty sure we saw a cockroach

Leisure Partner

2/10

Poor

26 Aug 2025

Tom

Awful

The room was disgusting and moldy. We couldn’t even use one of the rooms. I was supposed to not be charged and now I am fighting for a refund

Friends_and_family Family

2/10

Poor

25 Aug 2025

Channon

Everything was filthy, staff was rude, there were people drinking and smoking weed outside their rooms with kids running all around. It was the worst hotel experience I have ever had.

Business Self

4/10

Poor

24 Aug 2025

Mark

Rooms smelled. A/c smelled. Sloppy renovations. Shower leaking.

2/10

Poor

24 Aug 2025

Debra

Worst place to stay

We were there for 5 nights - they never cleaned the room. There were overflowing garbage cans outside that were never taken care of. They were very rude when I requested clean towels since they did no housekeeping. I would look somewhere else before booking this hotel.

Friends_and_family Family

2/10

Poor

22 Aug 2025

Amy

Not safe

We left immediately and went to a different hotel. The bedcover was yellow and the room reeked of smoke. Outside the door smelled of urine. The management should talk with social services about bringing in addiction recovery or at least harm reduction support for the folks there. Incredibly sad.

Friends_and_family Family

4/10

Poor

21 Aug 2025

Harry

The property is not well taken care of it.

Business_and_leisure Self

10/10

Exceptional

16 Aug 2025

Aries

Jajaja

2/10

Poor

16 Aug 2025

Alfred

.

2/10

Poor

15 Aug 2025

Eydeann

I did not check in because there were shady characters sitting outside if lots of these rooms and i did not feel safe. We learned manny homess people stay at this properry.

2/10

Poor

14 Aug 2025

Thomas

The hotel is falling apart, the room we got smelled like mold and had water damage and black mold along one wall and also in the bathroom. When I asked the front desk if they could switch rooms she claimed there wasn’t any available, even though the parking lot was half empty. She also claimed there’s no refund she could do because of the black mold. I would never stay there again in the future. Spend the few extra dollars and stay at a reputable hotel.

Leisure Family

2/10

Poor

14 Aug 2025

Kristina

Double charged

I was double charged for my room. Once by hotels.com and then day the motel itself

Partner

4/10

Poor

11 Aug 2025

Cortney

Not worth the money

Check in was quick/easy. Got to room, closed the door and saw hole in the wall. Towel on tub was damp and dirty (hard to see in pic but there’s a dirty shoe print). Kitchen area…fridge leaked a little, sink faucet didn’t work. Carpet damp around the A/C but I couldn’t find where it might have been leaking. Cable was out morning of check out. Pulled seat cushion from chair and it was filthy.
Two rooms down was caution taped off due to a busted out window. And trash cans overflowing outside a few other rooms in the parking lots.

Unfortunately I ended up having to stay a 2nd night, fortunately was easily booked thru front desk and he “gave me” a 10% discount 👍 The bed/pillows were very comfortable👍 Shower head had better than average water pressure👍👍

In my opinion worth $50 or less per/night….not $100 per/night

Self

4/10

Poor

10 Aug 2025

Linda

No wifi, no tv til the second day of our stay, plastic glasses seem li ke they had been used before , no breakfast. Staff unresponsive

Leisure Family

8/10

Excellent

08 Aug 2025

George

Room was clean and comfortable.

Business Self

2/10

Poor

01 Aug 2025

Sara

after seeing the room next to mine, where the door was open and was literally filled with junk literally to the ceiling along with a couple of people approaching my car, I did not feel.safe staying, there and left the property. I did not open the room door, and went to stay with a relative

Leisure Self

2/10

Poor

01 Aug 2025

Verified traveler

Lacking Maintenance

The surrounding to start with is unkept and dirty. Looks unmaintained and dirty.

The toilet and sink grossing flirty. I could not sit on the toilet seat, afraid of getting toilet infections.

I reported the dirts after I checked into the room but was informed the cleaner was closed for the day.

The telephone listed on the website is out of service. The phone box in the bedroom is faulty and will only work after twisting the cord behind the box.

Self

2/10

Poor

31 Jul 2025

Jonathan

Not recommended

Business Self

2/10

Poor

29 Jul 2025

Esmeralda

It smelled, there was not water, a drunk man tried to enter our room. We let the front desk staff know about the hot water and they said they would refund us and they still have not. Do not stay there

Family

8/10

Excellent

28 Jul 2025

John

The room was 110% better than the one on Oswego Rd in Liverpool.. The outer property could use a little TLC ...Over All - Nice/Clean rooms for the price. Will use them again... Plus - When parking your vehicle ,you can back right up to your room door on and AWESOME LOCATION - To Thru way and Restaurants...The bed was so comfortable enough I sleep for the first time in a 7 day stay in the area ..

Business_and_leisure Family

6/10

Pleasant

28 Jul 2025

Gail

This a budget hotel that is under renovation. Lots of things not quite finished. It's bare bones but clean and everything worked. Just don't expect any type of 'frill'.

Self

6/10

Pleasant

26 Jul 2025

Hector

Very Comfy bed and well equipped room. However, even thought is a "no smoky" room when you step inside the room, the smell of cigarettes invades you, the smell is so impregnated that it never dissipates. Likewise, the pillows had a strange smell, like Arm Pit. I recommend that they seriously improve the cleaning.

Leisure Family

2/10

Poor

22 Jul 2025

Marion

The room was mostly clean. But the outside surroundings were very dirty and unkept with permanent live-ins. No ammenities. And extremely noisey. I would not recommend this motel.

Leisure Partner

2/10

Poor

21 Jul 2025

Marilin

I had a disappointing experience with both Days Inn by Wyndham Liverpool/Syracuse. The room was unclean, with insects in the bathroom, stained bedding, burn marks on the blanket and the room smelled as if someone had smoked inside of it just a few hours before checking. Despite being assured by the on-site manager Mr. Patel that a refund would be issued, it was never issued. Expedia provided no meaningful support in resolving the issue they were unable to reach anyone at Days Inn Syracuse.

Leisure Family

6/10

Pleasant

21 Jul 2025

Richard

Close to the Syracuse Nationals.
Rooms are what are to be expected at this price point, nothing spectacular.

Leisure Partner

2/10

Poor

20 Jul 2025

Carter

Room is not clean at all I want a refund I literally got there and left after 5 minutes i didn’t even want to sleep in that bed it was so gross there was stains and it was brown the mini fridge was gross the nightstand was literally broken the celling was literally falling down due to water damage the tv remote didn’t work and was sticky it was just awful there was random stuff outside aswell like a actual seat from a car or a lawn chair

Leisure Family

4/10

Poor

19 Jul 2025

Dominic

The rooms are very dated. Bottle opener was screwed to the door frame, in the bathroom. Did not match the pictures on the site. Not worth the price of the room.

Business

2/10

Poor

14 Jul 2025

Isbet

This place was not maintained at all the grass was not grass it was just weet and other kinds of plants it honestly looked abandoned until I noticed a car in the parking lot. Do not recommend at all unless you want to get drunk or smoke some weed. Definitely don’t take kids here not family friendly.

Leisure Partner

4/10

Poor

14 Jul 2025

Deborah

I stayed for 3 days. Everytime I left the room I’d have to go to the office to reactivate the room key. Spotty wifi. Trash strewn around grounds. Friendly staff

Business Self

6/10

Pleasant

13 Jul 2025

Hailey

Meh

Leisure Partner

8/10

Excellent

06 Jul 2025

Nanette

Very clean & comfortable. Needs meet.
But they need to check to make sure everything is working before you settle in & then have to repack & move to a different room.We have enjoyed staying here for several years now. Not fancy but very nice!

6/10

Pleasant

27 Jun 2025

William

Hole in wall, one lamp not working

Leisure

4/10

Poor

22 Jun 2025

megan

We checked in and checked right back out. Room smelled like weed. Rust on the bottom of walls, dirty stained toilet. Door you had to shove open after unlocking.

Leisure Partner

2/10

Poor

15 Jun 2025

Natalie

I sat up all night waiting for someone to vandalize my car.
I'll never book a DAYs Inn again. Asking me to post a $100 security deposit was insulting and rude.

Leisure Friends

6/10

Pleasant

13 Jun 2025

Jeanine

The beds were comfortable. Everything else was stretching to get 2 stars. Headboards had residue from previous guests, breakfast was minimal, overall appearance outside was run down, room remodel was poorly done, most other guests were quiet but several lived on the property and smoked in cars and outside rooms. Sketchy!

2/10

Poor

09 Jun 2025

Cherie

Customer service terrible the hotel room was horrendous. Smelled like urine not cleaned and cockroaches. I do not recommend this hotel. I checked in and checked out within 10 minutes.

Leisure Family

2/10

Poor

05 Jun 2025

Christina

I asked for a refund to no avail. Stayed anyways because they wouldnt issue it. The bathroom was filthy. I used my own sheets (stained) it stunk like marijuana and stale cigarettes. Would not stay here again.

Business Family

10/10

Exceptional

04 Jun 2025

Leonardo

Clean and spacious

Business Self

4/10

Poor

28 May 2025

Hanna

The room smelled terribly along with the towels, it made your eyes water. The shower had a broken shower head with mold all over the shower ceiling area.

Only thing positive was the bed was decently comfortable,
and the staff allowed me to check in early due to heading to concert and arriving back to the hotel later in the evening.

I would only stay here for an overnight or if passing through the Syracuse area.

Friends_and_family Friends

6/10

Pleasant

27 May 2025

Marshall

The room was nice and comfortable. However, when we arrived, and I was registering in the main office, I used the main restroom. There was not toilet paper, nothing to dry my hands with. Not really clean at all. I advised the person in the office and he said he would take care of it. Don't know whether he did it. In the room, I tried to register on line with their wifi but had not luck using it. I tried to use the TV but had no luck getting to other channels other than a children's station. It would have helped if they had clear info on how to use tv ( I looked but to no avail).

8/10

Excellent

26 May 2025

Gabrielle

The staff were very attentive and friendly.

Leisure Partner

4/10

Poor

22 May 2025

Verified traveler

Terrible stay.

The room was clean but had a terrible odor. The television did not work due to not having a cable box or being connected. I noticed in the bathroom that the shelf was covered in dust like it had not been cleaned in a month. The toilet kept running, the exhaust fan did not work and also the light cover form the exhaust fan was missing. The overall property was in dyer need of rehab.

Business

8/10

Excellent

19 May 2025

Katelyn

Good room for one night stay. Would stay again.

Business Self

4/10

Poor

16 May 2025

Edward

Helpful staff but property is in poor condition and breakfast is truly pathetic. Do not recommend this place.

Friends_and_family Family

8/10

Excellent

11 May 2025

Anne-Marie

Automatic lights we're a pain, not convenient.

6/10

Pleasant

08 May 2025

Julie

Windows needed washing

6/10

Pleasant

07 May 2025

Verified traveler

Usually Reliable Budget Hotel Loses A Step

Sink was new and functional. Shower was clean and hot. Desk space clean and new. Beds and pillows comfortable. This is usually a reliable discount hotel. This time, extremely stained fitted sheet, stained toilet bowl, remote and replacement remote didn’t work, tv kept losing signal, house phone has no cord so u can’t buzz front desk for these problems, wifi would not work, bathroom door kept sticking on uneven floor which caused it to be noisy and difficult to open and close. Instead of spreading guests out to alternating rooms, they clustered us and the nighttime noise levels were invasive from rude loud conversations next door and outside our window at 3am. It wasn’t sold out. Spread people out so there is a chance of sleep for those who have booked to get a good night’s sleep. This was a very gross and disappointing stay at a formerly reliable budget hotel. We don’t need luxury, but that doesn’t mean we shouldn’t receive hotel basics of clean bedding and facilities, functional technology, and strategic occupancy. It’s like they can’t keep up with the basic functionality of owning and running a decent hotel anymore. The bedsheets alone prove no one is stain-treating or bleaching sheets, we can only hope they were washed. We slept on top of the bed. This has become more Days Inn than Wyndham, for sure. Very sad to lose pride in hospitality.

Friends_and_family Family

6/10

Pleasant

27 Apr 2025

Ed

Room was adequate but nothing special Would have preferred fuller pillows. Cold water knob on shower not secured, would fall off.

Friends_and_family Friends

8/10

Excellent

21 Apr 2025

wade

The room was clean and smelled nice. The property did get fresh paint and fixtures in the room but overall from the outside it isn't the prettiest. My wife when pulling up was oh boy, what did you bring me to? But in the room we were pleasantly surprised.

Coffee and breakfast were good.

Leisure Partner

6/10

Pleasant

20 Apr 2025

Melanie

The room appeared clean, however, upon further inspection, the bathroom toilet looked like it had dried pee on it, our tv didn’t work and neither did the phone to call the front desk. I walked to the front desk to explain my findings and the attendant switched us to the next room which was cleaner and had a working tv. The phone still didn’t work but we didn’t need it anyway. Other than that, the staff were helpful and friendly. The beds were very comfy and the area was decently quiet.

Leisure Partner

4/10

Poor

30 Mar 2025

Verified traveler

Disgusted and disgusting

This place was gross. There were underwear left behind, stains on the towels and on the bedding, the toilet looked like it had mold in it. I ended up running to the store to buy cleaning supplies so I could try to sanitize everything before my man got into the airport. I am beyond disgusted and will unfortunately avoid a Days Inn By Wyndham in the future.

Partner

2/10

Poor

16 Mar 2025

Jamie

Absolutely Terrible

Cable tv didn’t work, the room door looked like it was kicked in prior and it wasn’t on track. You could see the gap in the door. A few lights in the room didn’t work. Then went I sat on the bed it made a loud noise every time I moved. I stayed there years ago when it was under different management and it was way better. I would not recommend this hotel to anyone. I asked if I could change rooms and he said no.

Partner

2/10

Poor

13 Mar 2025

Roshini

Bed not made

Business Self

2/10

Poor

09 Mar 2025

Kim

The room had mold in it the ceiling was falling down in spots, and the bathroom was gross

Business

2/10

Poor

09 Mar 2025

Jessica

The property has charged me in addition to my already paying at booking on Expedia. So now I have to deal with them and English is NOT their 1st language.

Leisure Family_with_children

2/10

Poor

18 Jan 2025

Irmaris

Roaches, dirty stained towels, broken tub floor. Just overall awful.

8/10

Excellent

15 Dec 2024

Corey

Very good!

8/10

Excellent

15 Dec 2024

Corey

Very good as always!

10/10

Exceptional

11 Dec 2024

Charles

Stayed 3 nights and the price was reasonable.Rooms were clean and beds were comfortable.The staff especially Kris the manager was very friendly and accommodating.Will return.

Leisure Partner

10/10

Exceptional

09 Dec 2024

Justin

It was quiet, and a great price, we went up there for the NY state championship football game

Leisure Partner

8/10

Excellent

06 Dec 2024

Kristen

I had good quiet.

Business_and_leisure Family

6/10

Pleasant

03 Dec 2024

Mariya

I was ready to jump into the shower (in the morning, I hadn't tried it at night) and there was NO cold water, the cold water handle was not working and part of it came off in my hand. Showering in the scalding hot water was not an option. Whoever cleaned the tub last should have noticed and reported that. I was not happy.

Leisure Self

10/10

Exceptional

03 Dec 2024

Michael

uu

2/10

Poor

25 Nov 2024

Phil

Terible place to stay

Place was dirty. we paid cash for the incidentals and they tried to charge or card after and it came up as a fraud alert. wanted to charge us $20 per room because we were a little early. No one was booked at the hotel the parking lot had less then 20 cars the whole night.......Do Not Book This Hotel......

Friends_and_family Friends