Days Inn by Wyndham Syracuse

6/10

Pleasant

23 Mar 2026

Melanie

The room was clean, the staff was great but the hotel was VERY rundown. The bathtub in our room had cracks and was peeling, the room was very dated. It was good for what we needed it (overnight stay before a flight) but I would've been upset if I was traveling for the area and picked this hotel for a few consecutive days.

10/10

Exceptional

22 Mar 2026

Steven

Alecia is the best front desk clerk. She was very accomodating and a true delight. A true gem......

Partner

2/10

Poor

21 Mar 2026

John

No soap nothing in room besides toilet paper and two towels
Worst hotel I have stayed at in a long time.
Specially since I got a king suite room. The hotel put a $100 hold on my room for a deposit. I stayed Wednesday night in to Thursday.
Friday my $100 hold wasn’t released now Saturday no money returned. Hotel telling me that I have to wait till Monday.
Bad business
Very unfortunate I would have been a returning customer

Partner

2/10

Poor

19 Mar 2026

Rebecca

Multiple cockroaches were in the hallway. Sheets on bed were stained.

Partner

2/10

Poor

06 Mar 2026

Erica

Absolutely disgusting! Do not stay here! The first room smelled of an old man marinating without a shower for weeks. Dirty bedding. Asked to be moved and that room had giant pubic hairs in bed and on the floor. Sheets extremely dirty

Family_with_children

6/10

Pleasant

02 Mar 2026

Alice

Decent to stay in if you’re not staying for a lengthy time. The rooms are not well lit. The showers water takes 15+ minutes to get hot. Hotel staff are friendly.

Self

6/10

Pleasant

16 Feb 2026

Tim

room was fair. staff was pleasant

Self

2/10

Poor

09 Feb 2026

ADWANA

The heat didnt work in my room i had a suite and they moved me too a smaller room and still chargered me for the suite very disappointed

Leisure Family

10/10

Exceptional

18 Jan 2026

Angela

Staff were very friendly . Room was nice , could use some comfier chairs, room was very clean . Hotel was very nice , second time i have stayed there .

Leisure Self

10/10

Exceptional

10 Jan 2026

Andrew

Clean room, friendly staff, and free breakfast.

Business_and_leisure Partner

8/10

Excellent

08 Jan 2026

Bruce

Yes

Business

10/10

Exceptional

04 Jan 2026

VIKRANT

Room was clean and spacious

Leisure Family_with_children

2/10

Poor

04 Jan 2026

Lyda

Jyst dirty 20 mins for hot water

Business Partner

2/10

Poor

04 Jan 2026

Lyda

Very neglected

Business Partner

10/10

Exceptional

31 Dec 2025

Vikrant

Plz improve morning breakfast as very less things too eat .

4/10

Poor

24 Dec 2025

Elizabeth

The hotel is dingy and depressing.

Leisure Self

8/10

Excellent

10 Dec 2025

Sharon

Clean Room
Very helpful staff and service

8/10

Excellent

09 Dec 2025

Besik

Good

10/10

Exceptional

05 Dec 2025

Justin

Great stay 10/10. Alicia at the front desk is super welcoming. 3rd time there and will be definitely coming back.

2/10

Poor

04 Dec 2025

Taylor

Dirty room staff was just not helpful i cant put zero stars ot i would when i arrived the first night i had no hot water. It stunk of idk what to call it smelled like people were living there and weed strong strong odor of weed... and nobody cleaned my room even when i asked them too... there was only 2 towels and i stayed 3 nights last night i skipped a shower wich i dont do considering i work out of town! Horrible place only a sheet as a blanket...

Business Self

2/10

Poor

02 Dec 2025

Ralph

No hot water at all. Had to put the trash can under the sink. Drain pipe had a serious bad leak. Checked out at 4:30 to catch a flight. They were Checking guest in without telling them about their boiler issue. Establishment is really run down. And for one last slap to the face. Didn't even have any coffee made!

Leisure Self

8/10

Excellent

02 Dec 2025

Rose Mary

Wonderful friendly staff and manager. Room was clean and though it’s not fancy it was price very reasonable for spending the night.

10/10

Exceptional

01 Dec 2025

Francis

I would like a better selection of breakfast food it’s the same options people probably are getting sick of it

Friends_and_family Family

2/10

Poor

29 Nov 2025

Heather

There were cockroaches in our bathroom, and in the kitchen at breakfast, we booked a 3 noght stay and we stayed for 1. I dont mess with cockeoaches they will come back to your house. The beds were very uncomfortable, and the breakfast was not appealing to say the least

10/10

Exceptional

22 Nov 2025

Nikki

Nice and private and quiet location. Was a pleasant stay. Older building but good for a cheap place to sleep for the night, plus there’s breakfast in the morning!

Leisure Family

10/10

Exceptional

22 Nov 2025

Fiorela

La chica que me atendió fue muy dulce conmigo

2/10

Poor

14 Nov 2025

Pierre

The laundry was use in the middle of the night and did say they where under workp

2/10

Poor

10 Nov 2025

Shantay

The person who checked me in wasn't doing his job right n had to call the cops cuz he wanted me to pay again for something I paid for already n not the difference but really wants no difference cuz I paid 95.94 n if I booked right thru days inn it would of been 76 dols with tax 88 dol so I still got to stay but I won't again

Business_and_leisure Family

4/10

Poor

05 Nov 2025

VALERIE AND JOHN

I hate to give a poor review, but this place deserves it. It is lacking in everything. The motel is poorly maintained in the interior and in the rooms. We moved rooms only to find the second one just as bad. Very poor lighting in the rooms too.
Definitely would not stay here again. The girl at the front desk was pleasant, understanding and accommodating.

Leisure Partner

2/10

Poor

03 Nov 2025

Edward Anthony

Low budget lodgings

2/10

Poor

02 Nov 2025

Oksanna

Room was neglected, the room they first sent me to was torn apart and construction equipment was everywhere. They re assigned my room. It smelled like weed, and it was unkempt.

Business

10/10

Exceptional

28 Oct 2025

Tyren

Beautiful clean room ,very clean ,staff was very nice

Partner

2/10

Poor

25 Oct 2025

Mary L.

The room was dirty , no closets, fridge was dirty , no towels, no toilet paper, no soap!! I requested a refund but was told , nothing they could do!
I have never had such a bad experience especially from a Wyndham hotel or an affiliated hotel

10/10

Exceptional

25 Oct 2025

Nabia

Excellent

2/10

Poor

24 Oct 2025

Johanna

Very bad experience. Didn’t like the experience.

Leisure Family

8/10

Excellent

19 Oct 2025

Elizabeth

Parking was easy , the room was clean ... I always appreciate having a frig and microwave . I would prefer a coffee maker in the room but coffee was available in the lobby. I wish hotels would provide a channel guide and instruction for running the TV. The gal that checked us in was so friendly and welcoming . My only complaint was that out of the three lights in the room only one worked so it was a bit dark.

Leisure Partner

8/10

Excellent

19 Oct 2025

Paulette

Safe parking lot. Staff was great

Leisure Partner

8/10

Excellent

19 Oct 2025

Jon

Staff were very kind. Great hotel for the price point

Friends_and_family Friends

6/10

Pleasant

19 Oct 2025

Dennis

The bathroom had hair and dirt on floor, didn’t look like it had been cleaned. Bedding needs to be updated .

Leisure Self

10/10

Exceptional

19 Oct 2025

Loretta

The front desk staff was super friendly and welcoming, the beds were comfortable, the air conditioner was cool and the hot water was hot. 100% would recommend and 100% would stay there again if we're in the area!

8/10

Excellent

17 Oct 2025

Dean

Quiet area, plenty of parking, fairly lighted area.

Leisure

8/10

Excellent

15 Oct 2025

Mark

The people at the front were very nice. I mainly used the room to shower and sleep, and was out the rest of the time.

Business

4/10

Poor

14 Oct 2025

SHAWN

The hotel says it’s non smoking. I’m very sensitive to cigarettes smoke. As soon as the elevator doors opened on the 2nd floor the smell hit me. My entire room smelt of cigarette smoke. I didn’t complain to the desk being that the entire floor smelt that way. The bed and pillows were comfortable but the bathroom had pubic hairs all over it. I didn’t sleep well. Staff was nice. Was happy to leave and go home.

Business

8/10

Excellent

13 Oct 2025

William

Yes to both

Self

6/10

Pleasant

13 Oct 2025

Teresse

Didn’t like the dog barking!!!!

Business_and_leisure Self

2/10

Poor

12 Oct 2025

Dzhura

It was raining in the evening. I woke up in the morning. There was a pool of water would expose electrical waters right around the air conditioner heater unit. I will never stay at this property ever again. The rules were very dirty. The floor was never swept the room had a really bad, moldy odor very old style room just pleasant to be in not worth the value or state a waste of money.

Business Self

8/10

Excellent

12 Oct 2025

Alexandra

Front desk girls were amazing. The hotel is very outdated but you get what you pay for.

Leisure Family

4/10

Poor

12 Oct 2025

Stella

The room had a very weird smell and the beds were of no help in that department sonce they smelled as of they hadnt been changed. The amount of insects in the room was also really off putting, lots of fruit flies and i swear i found a roach as i was going to bed the first night. Also, the sounds of children screaming and dogs barking along with loud music you could hear from down the hall were not it. The place did the job it was meant to do, but it was not pleasant, will not be using again

Leisure Friends

8/10

Excellent

12 Oct 2025

Dorothy

Staff all lovely.

8/10

Excellent

10 Oct 2025

Anthony

No morning breakfast

I checked out at 6:23am and I wanted to grab a bagel or something for the road. I turn on the light where the food is and the guy at the front service desk yells \"No not yet. You got like 10 more minutes before it opens\". Really? Lol. I thought that was ridiculous. I can't get a bagel when I'm in a hurry and you know I stayed the damn night lol. However, the black lady that checked me in the night before was very professional and friendly. I bet she would have let me get some breakfast 7 minutes early lol. Other than that the room was clean and at such a good price. Will come again.

Friends_and_family Friends

6/10

Pleasant

09 Oct 2025

Jacquelyn

Room could have been cleaned better. No hot water in sink, wall outlets loose, tough to plug into

6/10

Pleasant

06 Oct 2025

Joseph

Staff was very friendly and very welcoming upon arrival with a nice big smile. Room was clean but bathroom extremely to small. Parking was fine. Lastly, I didn’t like that they didn’t have a coffee maker in the room as every hotel I ever stayed in always had one.

Friends_and_family Family

6/10

Pleasant

05 Oct 2025

Alan

Hotel was nice. Breakfast was terrible. Quality, selection and taste were poor. Second night, there was a confrontation in the hall that lasted over two hours. Swearing, banging on doors and an incredible stench of pot all through the hotel. Overall, a very disappointing stay. We will not be back to that site on our next trip to Syracuse.

Friends_and_family Family

2/10

Poor

29 Sep 2025

Sara

It was filthy. Torn, ripped, dust ruffle, no working lightbulbs, liquid on the floor, fruit flies everywhere. Curtains did not cover the windows so everyone could see in. Crumbs on the floor. I paid for 2 nights and would have left the first night but there were no rooms available. I left the next morning and never went back.

Leisure Self

2/10

Poor

29 Sep 2025

Alejandro

People banging on rooms screaming and yelling at 2 am and trying to get in the door. Safety was a big key and was called a liar when more than one person complained about the same thing

2/10

Poor

28 Sep 2025

Robin

This property is so run down I’m shocked that people stay here. The photos online look NOTHING like the interior. Everything looks chopped, stained and broken from molding to grout to paint. It is shocking that Wyndham owns this property. The staff is very nice and the cleaning people do the best they can but this property is scary bad it should be renovated or torn down.

Leisure Family

10/10

Exceptional

28 Sep 2025

Flanza

Night staff was really nice. Room was fine for a one night stay.

Partner

4/10

Poor

26 Sep 2025

Kanaiya

Shower was clogging , unsafe toilet seat

Leisure Partner

6/10

Pleasant

21 Sep 2025

Nicholas

This place was cheap and helped out in a dire situation but the hotel is in need of a desperate upgrade. It seems like they’ve done the flooring in some rooms but there’s still so much to be done. Cracks in the bathroom paint , stained mattresses, border of the room cracked and exposed , dirty desk, dirty refrigerator. There was a can of Raid behind the lady at the desk when she was checking us in lol. I’m grateful I didn’t see any bugs or rodents but most likely will
Not stay again.

Business Partner

8/10

Excellent

21 Sep 2025

Jennifer

The staff was very friendly and accommodating. Building is a little old but clean. Some of the people at places near the hotel were a little sketchy, but I felt safe.

10/10

Exceptional

21 Sep 2025

Wayne

It was convenient to all shopping areas and excursions we ventured out to.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Mike

Everything was great

2/10

Poor

14 Sep 2025

Brooke

- door handle doesn’t work
- Elevator was down
- Key doesn’t work daily
- I spent more time getting keys than sleeping

4/10

Poor

12 Sep 2025

Breah

Sheets were stained, bathroom door didn’t close and would get caught on the toilet. Moved a side table to plug in the lamps and there was rodent feces. Scariest hotel experience. I made a mistake booking here. Didn’t even sleep under the covers. The staff at the front were very nice so I think that deserves recognition.

Leisure Partner

8/10

Excellent

10 Sep 2025

Catherine

it was all good

Leisure Family

8/10

Excellent

10 Sep 2025

Linda

convenient restaurants.

10/10

Exceptional

05 Sep 2025

Karina

Staff super nice, welcoming, nice plavey

Leisure Family

4/10

Poor

05 Sep 2025

Verified traveler

Lacked cleanliness

Our bathroom door was shaved on the side (curved cut) because the toilet was too close to the door and wouldn't close properly.We literally would need to move the toilet slightly to close the door. The towels were also worn thin and did not smell freshly washed. Lastly, there was food/garbage bags outside in the hallway that had accumulated over multiple nights - not clean at all! I dont recomment, not even if for one night!

8/10

Excellent

04 Sep 2025

Stephen

Nice area

Leisure

6/10

Pleasant

03 Sep 2025

Verified traveler

The shower was not working right and would fill the bathtub up really fast. The front desk person saw us walk in and went to the back and waited a few minutes before coming to check us in. The room itself was clean and the bed was comfy. The breakfast was alright.

Friends_and_family Friends

10/10

Exceptional

02 Sep 2025

Teresse

I think the sheet need to be a lot whiter. Other then that it a good place to stay

Leisure

4/10

Poor

02 Sep 2025

Alicia

There was no blanket in my room when I checked in. There was only a sheet, so I had to go back down and request one. The breakfast selection was horrible. The sausage was dry and the eggs were burnt on the bottom. The second morning that I went down to grab some breakfast they didn’t even have eggs or sausage available, and I am not allowed to eat carbs so I had absolutely no breakfast available to me. There was hair all over the shower, and the hot water didn’t even get warm until about 10 minutes into my shower. I tried to microwave food, and the microwave literally blew the circuit every single time the microwave surpassed a 30 second interval. So I had to microwave my food 30 seconds at a time. Thankfully, I only stayed for two nights because I was working a local event, but had I needed to stay there for a longer duration I would have lost my mind. I would never stay there again, unless it was only for an extremely short period to have a bed to rest my head. Would not recommend.

Business Self

2/10

Poor

01 Sep 2025

Brittany

Terrible.

I got my room and someone else was in it. They didn’t do much but say sorry. I asked for a late checkout and they just said they would let me stay until the cleaner came to the room.. no time frame at all.

Partner

6/10

Pleasant

01 Sep 2025

Keitric

They have roaches!!! The place is actually decent if you need somewhere to crash the roaches was the worst part. They do have breakfast!

Leisure

4/10

Poor

31 Aug 2025

julie

it was close to food places but not very updated needs improvements in rooms and front desk the people were very friendly but place needs a lot of updates

Leisure Family

8/10

Excellent

29 Aug 2025

Richard

friendly front desk at check in and check out

Friends_and_family Family

6/10

Pleasant

29 Aug 2025

Sonnia

It looks like a motel.

Leisure Partner

8/10

Excellent

28 Aug 2025

George

The staff was so friendly and wonderful. It’s getting renovated so obviously that takes a toll on some of the appearance but you can tell when it’s finished. It will be nice.

Business Self

4/10

Poor

28 Aug 2025

Carmen H

The bed was comfy but the rest of the place is not nice. Super friendly staff but a very rundown property and it smelled like cigarettes, even on non-smoking floor.

Leisure Partner

10/10

Exceptional

25 Aug 2025

Steve

the staff were very polite, and informative. The staff made you feel very welcome. They were very helpful.
The grounds were clean. The hotel room was clean and quiet.
Very good experience

Leisure Family

6/10

Pleasant

25 Aug 2025

Tim

Wi-Fi terrible only way to watch tv

Wi-Fi was terrible and that’s the ONLY way to watch tv, by streaming.

Friends_and_family Family

2/10

Poor

25 Aug 2025

Ian

I know the New York State fair was in town and rooms were tough to come by, so I did not feel the need to say anything to the location because I wasn't looking for my stay to be disrupted. I was only going to be in the room for a minimal amount of time, and I only really needed a bed and shower.

Issues:
- Missing \"Do not disturb\" sign - called the desk, they never brought one.
- Toilet valve running every 30 seconds because it needed a new flapper
- Toilet barely attached to the floor
- Curved shower bar bent downward and curtain wouldn't stay fully extended.

Business

2/10

Poor

24 Aug 2025

Lindsey

Will not return. Very filthy . And overpriced for how dirty .

Leisure Family

8/10

Excellent

24 Aug 2025

Latasha

The staff was very friendly and polite and patient. We were not aware of the $100 security deposit and check-in. Because we were not told that and he explained in detail the explanation of why also the huawei, in the elevators, our in need of repairs, the building does not look very maintained, but the room was clean and comfortable
The halls and elevators need

Leisure Partner

2/10

Poor

24 Aug 2025

peter

Nasty hotel don't stay here!!!!

This hotel is terrible! Dirty and bugs...smells of mold! We've been sick in bed since coming home this morning 😡

4/10

Poor

24 Aug 2025

Linda

The bathroom wasn’t cleaned properly , hair in the shower and around the toilet. Using the TV was horrible. It was a Roku tv and the internet access was terrible. Had to connect multiple times.

Leisure Family

2/10

Poor

24 Aug 2025

Jessica

Rooms smelled beyond horrible! Every bit of the room was in some state of disrepair, furniture had residue on it. Pictures online didn’t at all reflect the room we stayed in.

6/10

Pleasant

24 Aug 2025

Sharon

Breakfast .

Leisure Family

2/10

Poor

24 Aug 2025

sheyeb

BED Is decent bathroom is very uninhabitable with roaches and centipedes coming out the drain pipe. water looks like it’s sharing the same pipe with the sewage very smelly drinking water.

6/10

Pleasant

24 Aug 2025

Salvatore

Staff were great! Room , not so much. Really needs some renovations. Something running around all night by the windows, the main lock would not latch from inside, shower rack loose so curtain slides off and got more water on the floor tiles than in the tub. One elevator that takes forever too. Overall, not terrible but not worth the money I paid for this stay

2/10

Poor

23 Aug 2025

Berhanu

It is a terrible place, smells bad, reception too unprofessional, the room I stayed in had bad odors. I’ll never use this hotel again. I don’t recommend it.

2/10

Poor

23 Aug 2025

Beth

Thanks for not having my reservation that I paid for. Truly appreciated.

8/10

Excellent

22 Aug 2025

Michael E

Breakfast disappointing

2/10

Poor

22 Aug 2025

courtney

Disgusting. Broken furniture, holes in the walls moldy shower curtain. Absolutely disgusting. Could not stay anywhere else because everything was sold out. The place is disgusting. Staff is very nice though.

2/10

Poor

21 Aug 2025

Jacob

👎

2/10

Poor

20 Aug 2025

Sonia

If I could give this hotel a 0 then I would have. It’s dirty, falling apart, beds have urine and blood on them. Room dirty elevator dirty. Rude staff! Stay clear of this hotel!!!

Leisure Family_with_children

6/10

Pleasant

19 Aug 2025

Jennifer

I get it. We booked a budget hotel. I wasn’t expecting the king sized bed to have a permanent U shape worn into the middle. My spouse and I are average sized people and had a hard time sleeping comfortably on this old worn mattress. There was no blanket anywhere in our room. If we were staying more than one night I would have requested another room- that’s how awful this bed was. Next time we’ll pick somewhere else.

Leisure Partner

6/10

Pleasant

19 Aug 2025

Ariba

We like the room, it was clean. The only complain we have is the complimentary breakfast. There was nothing except two jugs of orange and apple juice.

Business Family

2/10

Poor

19 Aug 2025

Jane

dirty, bugs

Leisure Family

2/10

Poor

19 Aug 2025

Krzysztof

The hotel is smelly, dirty, sticky, the bedding is dirty, the cabinets are sticky, everything smells like burnt grass, don't come there, even Expedia didn't refund the costs because they wrote that they couldn't contact them, it's a disaster, not a hotel.