Red Lion Inn And Suites

Canada , Vancouver Island-BC
VICTORIA, 3366 Douglas St
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100 reviews shown

8/10

Excellent

15 May 2026

Alfred and Teresa

Easy parking, right in front of room. Rooms were very clean. Front dest were very friendly. A bit outdated. Bed was very comfortable. Breakfast was great. Price was great.

Partner

6/10

Pleasant

14 May 2026

James

Was a nice place to stay but the air conditioner did not work and pillows were hard bmbut other than that was great. Nice located place and breakfast and kind staff!

Self

10/10

Exceptional

12 May 2026

Janice

All the above were good.

Self

8/10

Excellent

11 May 2026

Janice

All the above.

Self

8/10

Excellent

10 May 2026

Janice

Staff is terrific. AC great. Good buffet in morning. 😃

8/10

Excellent

09 May 2026

Janice

Very helpful pleasant staff. *On Saturday I only had very hot water in bathroom, not even tepid. All room amenities were clean and working.

8/10

Excellent

09 May 2026

Gavin

The staff were pleasant and efficient. The complimentary breakfast offered scrambled eggs, sausage, gravy, Fruit Loops, Raisin Bran, milk, bagels, orange juice and coffee. I had only eggs which were good.

My room was clean and well equipped.

The exterior of the building does not make a good impression. The only specific observation I can make is the landscaping around the pool, which struck me as dead grass and/or bare ground. Maybe the buildings need fresh paint -- something not gray. But t I think they are architecturally obsolete.

Self

10/10

Exceptional

06 May 2026

Randall

When I first arrived and checked in, I asked the person at
the desk where can I catch the tram? She walked me too the corner and explained which traffic light in the distance was the tram stop. This is just the first of several times the staff made my trip here a relaxing experience.
The staff here is great!
Best Regards - Randall

Self

4/10

Poor

03 May 2026

Kyleigh

There was an event at the hotel the night we stayed and the music was so loud it sounded like it was coming from the room next to us and the event didn’t end until 2 in the morning so I couldn’t get any sleep and all the people from the event took all the parking so there was no where to park.

10/10

Exceptional

03 May 2026

John

very friendly staff

Self

2/10

Poor

03 May 2026

Jose

The rooms were fine, but the property was very ugly and the property had a party room and when we arrived there was no parking all the people who attended that party took all the parking lots and there was no place to park our car

Family

8/10

Excellent

01 May 2026

Juli

Room was comfortable and clean, breakfast was good, lots of parking, a/c worked. Staff were very friendly and helpful. Pool looked clean, although I didn’t get a chance to use it. Conveniently located right off the freeway. Wish there was a small bar of soap for handwashing instead of body wash. Tub was very slick when showering and no grab bars. Nothing in the way of landscaping around the hotel, and didn’t find any equipment in exercise room. Overall stay was pretty good. No coffee maker or hairdryer in room.

Self

10/10

Exceptional

29 Apr 2026

Randall

The hotel is excellent value for the money

Self

10/10

Exceptional

29 Apr 2026

Kristy

Clean room! Friendly staff!!

Partner

2/10

Poor

29 Apr 2026

brian

The guy at check in was one of the rudest people I’ve ever had. When you showered the bathroom flooded because the shower pan was to low and the curtain to high. The room smelled gross when you walked in. The homeless lite a fire outside the fence. All in all I will never stay there again it was nasty

Self

8/10

Excellent

26 Apr 2026

Katrina

Great price for the convenient location. Everything we needed for our 1 night stay. It looked like everything had been renovated, which was nice. My only complaint was the bathroom shower drain pan was too small and not enough room for the walk in shower to drain so water poured out a little. We used the towel bath mat to barricade the water so it wouldn't run all over the bathroom. Everything was clean but maybe a little more cleaning of the floor because when we first walked in there it was a little dusty in the corners ,minor but I noticed . Staff was nice and breakfest was good.

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Jim

Very quick stop for us. It was clean and easy in

Friends_and_family Friends

4/10

Poor

23 Apr 2026

Ronald

Decent room for the price but probably wouldn’t stay there again. Cleaning the property up would go a long way here.

Self

8/10

Excellent

23 Apr 2026

Cecilia

Clean and quiet did it for me

Self

10/10

Exceptional

21 Apr 2026

Ryan

Perfect place to sleep for the night

4/10

Poor

21 Apr 2026

Ceantanni

Pro’s: The room was clean and in walking distance to multiple food options as well as downtown and The Rialto where our concert was. The fridge and microwave worked well. The bed was comfortable. The was no evidence of bedbugs. The breakfast was decent for what you paid for the room.

Con’s: The room had 2 doors. The door to the pool didn’t close unless it was deadbolted. There were at least 2 rooms where people were selling drugs or sex out of. There were a lot of homeless crackheads about. At any given time there were around 5 wandering around. There did not seem to be any ability to get linens unless housekeeping was on the clock. The staff didn’t keep up with the breakfast bar very well.

Partner

2/10

Poor

21 Apr 2026

victoria

Bad

Self

8/10

Excellent

19 Apr 2026

glenn

We love it because it is close to the street car and has everything we need the breakfast is better than the past we've been going there for years

Partner

4/10

Poor

19 Apr 2026

Ellen

We will not stay here again. The pool was closed and looked disgusting. No landscaping around the property. The room size was nice but not completely clean. The floors were filthy. A fan was needed in the bathroom .The hotel almost looked abandoned!
The staff was excellent. Very helpful and nice.

Self

10/10

Exceptional

17 Apr 2026

Carlos

Nice for the price

10/10

Exceptional

14 Apr 2026

Stacey

Good

6/10

Pleasant

14 Apr 2026

Summer Ann

Parking was easy. Basic. Convenient to downtown.

8/10

Excellent

13 Apr 2026

Gabriel

Everything was great

Friends

10/10

Exceptional

13 Apr 2026

Manuel

The gentleman check-in was extremely nice and helpful. Made me feel welcome. It’s listed as a two star hotel other than the outside looking a little rundown. My room is actually clean comfortable and I would definitely stay there again.

Self

6/10

Pleasant

13 Apr 2026

Lena

It was quiet area. Only stayed one night, but room was very dusty as if hadn’t been swept. A lot of rust in places around the room. Ca tell property is older and needs to be renovated. For the price you get what you pay for. Breakfast was good.

8/10

Excellent

12 Apr 2026

Jessica

The property itself is not the best but the rooms are updated and clean and the beds are comfortable. The parking lot is well and brightly lit. Breakfast was good. It is not a high end resort so don’t bring those expectations. If you need a decent and affordable room for sleeping and getting ready to go enjoy Tucson, this is the place for you.

Family

10/10

Exceptional

09 Apr 2026

Clara

Very good

Partner

8/10

Excellent

08 Apr 2026

Marco

8/10

Excellent

07 Apr 2026

Judith

Good

6/10

Pleasant

07 Apr 2026

Monica

Room smelled like mold, shower was leaking into the floor. Little gnats in the drains. Floors very dirty- gray so they look clean but don’t walk in them. The sheets I think were clean but they were stained and looked dirty. There is no blow dryer or coffee maker and the noise was interstate and police activity noise. Suitable to stay overnight for business no frills but needs some maintenance. The bed was sadly very soft and sinking not what I need to sleep well. It appeared the place was huge but they had few rooms occupied or available making me think some have been condemned or something. I mean what is the deal? Anyway I didn’t check out the amenities I was busy the rest of the time I was there.

Self

8/10

Excellent

06 Apr 2026

Jody

The hotel was clean, bed was nice, staff friendly.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Jamill

Yes everything was awesome and the staff was very nice!

Self

10/10

Exceptional

05 Apr 2026

Meagan

Property is managed well overall: clean, relatively calm/quiet, and all of the staff I met were exceptionally kind and attentive! Would highly recommend for both short and long term stays.

8/10

Excellent

05 Apr 2026

Alfred

Good

4/10

Poor

04 Apr 2026

Kevin

First off staff is great so I’ll give them that! Property does not feel safe and is very dated. Best way to describe it is land lord special. Bugs in the room. Room smelt like weed. Homeless and questionable characters roam the property. This is to be expected being close to downtown but solo female travelers especially beware if I was you I would spend alittle extra for another property!

Partner

10/10

Exceptional

03 Apr 2026

SERENITy

You could really use an ice machine on property. Everything else was great. I loved the balcony.

Friends

6/10

Pleasant

02 Apr 2026

Amy

This hotel has a fast food place next door, convenient. There is a nice walking path behind the hotel along the river. comfortable bed/ pillow. *This Hotel is only feet away from a busy highway, you WILL hear cars all night and semi jake breaks. In the Evening there Will be homeless people behind hotel asking for cash if they see you in the parking lot.

Self

10/10

Exceptional

01 Apr 2026

Sekou

Good location. Quieter than most hotels in area, at least in my experience 👌. Comfortable beds

6/10

Pleasant

01 Apr 2026

Don

It was low price point.

6/10

Pleasant

01 Apr 2026

Rajat

Rooms seems to be recently remodeled but there is no hooks in bathroom to hang any clothes or towel. No towel rod to hang even handtowels. We only stayed for a night. Reached later in night and left early morning. Complimentary breakfast was good. But we won’t stay here if I have to stay for more than 1 night.

Family_with_children

10/10

Exceptional

30 Mar 2026

Amber

Yes to all!

Friends_and_family Friends

10/10

Exceptional

30 Mar 2026

Joseph

Well when we first checked in I didn’t really notice but it was super stuffy in out suit it was so late I didn’t really think about it twice I turned on the ac and passed out then at 230 in the morning my lady is waking me up telling me that it’s hot, now I remind you she is 7 months pregnant and she already runs hot so I rolled over probably not the best decision but I’m already committed so I’m rolling with it but I noticed that I was really hot as well literally drenched in sweat so I get up to check the ac units not working ether one of them I call down to the front desk and I hear a voice say let me call you back. 20min go by nothing, I call down again, no answer so I’m like shoot she ditched me go down stairs nowhere to be found… so I’m thinking to myself this person is crazy does she not realize my girl is 7 months I’m in a panic thinking should I just text Ana or not. Ana is the manager sweetest person you’ll ever meet besides that I am pissed by now. Get back to the room and on the way I see a shorty walking my direction tiny squeaky voice says I have your room ready sir ……I’m floord….. I mean I couldn’t believe it this kinda stuff never happens but this night it did super service over here at the lion just wanted to say thanks to Ana for keeping such great employees and especially want to thank a Miss Norma you did it girl you deserve to be recognized for all that you do!!!!

10/10

Exceptional

27 Mar 2026

April

Had a nice stay. The AC was kinda loud and the room I was in could use counter space and a place to hang hand towels close to the sink in the bathroom. The shower also could use some holding spot for washing items.

Friends

10/10

Exceptional

26 Mar 2026

Robert

Fabulous

Family

10/10

Exceptional

24 Mar 2026

ida

Amazing Service! Very well known of area if i had any questions at all as well as surrounding area of any possible harm or things going on in shopping areas! I really do appreciate the services room was very Nice well maintenance fully furnished Great services Great Breakfast Great Room!^_^

6/10

Pleasant

24 Mar 2026

Bruce

I didn’t even know there was laundry service
The room was clean apart the floors probably cause the water hadn’t been changed enough
I forgot to mention. That the tv Chanel’s were very limited during the week day

Self

10/10

Exceptional

22 Mar 2026

Jon

Clean room, friendly staff.

Self

2/10

Poor

21 Mar 2026

Johnny

The room we stayed in had a busted front door which made it difficult to secure. We also had a dead cockroach in the room.

Family_with_children

8/10

Excellent

21 Mar 2026

Pamela

I liked that there were refillable bottles in shower instead of the tiny one use throw away containers. Eco friendly! Also no plastic bags in trash receptacles in room. Just like in Europe!

Friends_and_family Family

8/10

Excellent

20 Mar 2026

May

Breakfast was great.

Family

4/10

Poor

20 Mar 2026

Carl

Inadequate linens (two towels for three people), staff argued over providing additional linens.

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Gabriel

Excelente ubicación, desayuno caliente y habitaciones amplias y limpias. Excelente relación calidad - precio.

Friends_and_family Family

8/10

Excellent

18 Mar 2026

Katherine A.

clean room, friendly staff, safe. thank you

Partner

10/10

Exceptional

18 Mar 2026

Richard

I ended up not actually staying all night but I did take a nap and a shower there was nice and quiet

Self

10/10

Exceptional

16 Mar 2026

Marilyn

Easy to check in when late, friendly staff. Clean room,

Family_with_children

10/10

Exceptional

15 Mar 2026

Stacy

Clean rooms and the staff was friendly and helpful

2/10

Poor

13 Mar 2026

Jerica

Horrible customer service

2/10

Poor

13 Mar 2026

Nina

First, the staff was great but unfortunately they cannot make up for the horrible conditions of the property. I was very badly worn and the room we stayed in smelled of sewage when we walked in. We just needed a place to sleep for the night but the noise from the traffic in front was awful. If I had known of any of these conditions, I would have found someplace else to stay but it was late. AND WAY TOO EXPENSIVE!!!

Partner

2/10

Poor

13 Mar 2026

Laura

No se puede dormir porq las personas que viven aqui no dejan dormir mucho drogadicto y toda la noche salen y entran truensn las puertas gritan corren 👎yo asta queria pedir mi rembolso porq no dormimos nada no descansamos 👎👎👎

8/10

Excellent

11 Mar 2026

diana H

Room was super clean

Self

10/10

Exceptional

11 Mar 2026

Sandra

Very nice place to Saturday

10/10

Exceptional

11 Mar 2026

Justin

Was nice

4/10

Poor

11 Mar 2026

Benjamin

The staff was great but the neighborhood less so.

Partner

10/10

Exceptional

09 Mar 2026

Thomas

Clean room two night stsy all the staff was good breakfast good even left the food and drinks open after 9

Self

6/10

Pleasant

08 Mar 2026

carmen

breakfast was the same every morning. No variety. Building needs work, but staff was great.

Partner

4/10

Poor

08 Mar 2026

Nox

Cons: There was rodent poop in the sink, the sheets had stains on them and the mattress had a large dark rust colored stain on the side that had soaked into the mattress. The traffic noise from the freeway was too loud for us to sleep through the night.
Pros: it was affordable. Breakfast was decent. Staff were friendly. Beds were comfortable

Family_with_children

6/10

Pleasant

08 Mar 2026

Mira

Thank you for the breakfast! It was much appreciated :)

Self

4/10

Poor

08 Mar 2026

Christina Jean

I never actually went inside. I drove there sat in the parking lot and was completely disappointed by the exterior.
It was for dirty and dark appeared like many people were living there. Garbage outside lots of parked/broken cars, scary people around (it was 1130pm) etc.
I booked a different hotel last minute from this parking lot and went there

10/10

Exceptional

07 Mar 2026

Paul

👍👍

8/10

Excellent

07 Mar 2026

Woodrow

Enjoyable sta

10/10

Exceptional

06 Mar 2026

Sidney

Clean room, felt luxurious beyond the price point.

Partner

10/10

Exceptional

06 Mar 2026

Stacey

Nice experience no issues with service

Self

10/10

Exceptional

04 Mar 2026

Ayesha

Room was cleaning kept clean by housekeeping bedding and bathroom was changed floor was swept and everything was wiped down while I was here before I was here also. Staff is very nice and friendly

Self

10/10

Exceptional

04 Mar 2026

Kiernan

I am at the desk in My room working and I am finally getting a lot done, unlike other hotel rooms or even where I was living. The bed is super comfy and the room is nice.

Self

10/10

Exceptional

04 Mar 2026

Jamie

Older property. Clean rooms. Good staff service.

Family

10/10

Exceptional

03 Mar 2026

Phoebe

Clean room nice breakfast service

10/10

Exceptional

03 Mar 2026

Martha

Room was nice and clean staff was so nice

Partner

2/10

Poor

03 Mar 2026

Jesus

Do not recommend it,

Friends_and_family Family

4/10

Poor

02 Mar 2026

Carol

The rooms were adequate. The door latch was broken. The pool was filthy. The laundry room was very dirty and smelled of vomit.

Partner

6/10

Pleasant

02 Mar 2026

Jack

There is a severe cockroach problem. Every night I saw multiple cockroaches in the bathroom. I thought they were coming out of the bathroom drain but there is a huge crack between the wall and floor they also come out of. The floor was sticky and filthy, anything that touches it e.g. socks or towels turn black. If you can afford better, I would say you definitely should not stay here. The other motel down the road is nicer or if you go further into the centre of town the hotels and area are much nicer.

10/10

Exceptional

01 Mar 2026

Matthew

Great service

10/10

Exceptional

28 Feb 2026

Icela

Great location, friendly staff, clean room

4/10

Poor

27 Feb 2026

Erika

I'll start by saying that the staff here is amazing. From check-in, to check-out, everyone we encountered was amazing. As for the property itself, it was less than impressive. The property was clean, for the most part. It's supposed to be a non-smoking property, but there were people smoking all over the place, and cigarette butts all over the walkways. The toilet paper holders were broken, so the rolls would fall off whenever used. There was one tiny garbage can, next to the bed. The air conditioning unit was dirty/full of dust. No soap to wash hands or anything like that. Towel/bath mat looked like it hadn't been washed ever. Shower curtain wasn't long enough to keep water inside, so the floor was all wet by the time the shower was done. If you get cold easily, bring your own blanket. The ones they have are really just sheets. It's a \"you get what you pay for\" place, which is not unusual for places off the freeway like this is. It's fine if you need a bed for a night, but wouldn't recommend for a long stay.

6/10

Pleasant

26 Feb 2026

Shelley

It was noisy. Walls were thin.

Family

6/10

Pleasant

23 Feb 2026

Kyle

The room was alright, many paint chips/splatters on the floor around the baseboards. The baseboards in the corners, especially of the bathroom, were not in very good condition. While cleaning up a small water spill in the bathroom with a provided towel, the cleaned spill turned the towel gray/brown. This leads me to believe that mopping of the floors is very inconsistent.

At the end of the day the room served its purpose as a place to sleep.

Self

2/10

Poor

22 Feb 2026

Bobby

Room was low quality at best. Bags of trash right outside my room all weekend not even in a container.
Random Lyft drivers just hanging out in the parking lot and not safe environment at all.

Self

4/10

Poor

22 Feb 2026

Steven

Very, very noisy. An entire family of Javelins tearing up the garbage right next to the hotel.
Three or four were close to the rooms. They have razor sharp teeth…need I say more.

Partner

6/10

Pleasant

22 Feb 2026

Ray

Room was ok. Staff was great. But road noise from the highway was constant, and loud.

6/10

Pleasant

21 Feb 2026

KARINA

We just booked during an event and that is what threw off our stay and we couldn’t enjoy the hotel amenities because of it. Parking was scarce and maybe also the location didn’t help much which is right next to the highway ramp. Would not recommend for light sleepers, I couldn’t get a good night sleep.

Friends_and_family Family

8/10

Excellent

21 Feb 2026

Carl

Clean room. Nice location. No coffee

Self

6/10

Pleasant

19 Feb 2026

Ronnie

Yes

Self

4/10

Poor

16 Feb 2026

Zack

Chaotic check-in and check-out. The hotel was unorganized due to hosting the gem and mineral show. Did not tell me at check-in that they were not offering the continental breakfast. Overall the hotel was dirty and unkept, on top of the commotion of the gem show going on.

Leisure Self

4/10

Poor

16 Feb 2026

Manuel

My room was not ready when I arrived, hotel had an event and parking was horrible. Outside of the hotel was very dirty.

10/10

Exceptional

25 Jan 2026

Jennifer

The room was clean and comfortable we like it.

Family_with_children

2/10

Poor

25 Jan 2026

Nikolai

Brandi was rude and had an attitude with us when we comforted her about roaches being in our room. She came up with excuses to try and have us stay in the room with bugs instead of comping us with a new room. She on multiple occasions refused to clean or assist with the room and would commit the cardinal sin of having the guest use the plunger or clean the room ourselves. it’s beyond embarrassing. Every time my girlfriend and I stay here we end up going through 3 different rooms before we find one with decent environment. It’s either roaches, dirty rooms, no AC, or dead bugs everywhere. It seems to be obvious that the cleaning ladies don’t clean the rooms at all. On multiple occasions we’ve had to ask for someone to clean our room before we even settle down. Even then they just do a sweep and there’s still issues with the room following such as dirty showers with dry soap from the previous guests and serious plumbing issues with the place. Every other time you use the toilet it will clog. The maintenance man is the best thing about the place he’s hardworking and always gets the job done I commentate his work. It’s the shame the rest of the staff doesn’t share his work ethic.

Leisure Partner