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Sandman Hotel Victoria
Vancouver Island-BC · Canada
2852 Douglas StView location
8.6/10Excellent1,133 Reviews
Cleanliness8.6/10 8.6
Service9.0/10 9.0
Comfort8.6/10 8.6
Condition8.2/10 8.2
Amenities8.2/10 8.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Sandman Hotel Victoria
This hotel, renovated in 2005, is centrally located, just 10 minutes from Victoria's Inner Harbour, Chinatown, and various shops. Its 100 rooms, including 58 suites and three accessible rooms, are spread over four floors. Guests are greeted by a 24-hour reception, currency exchange, safe, and lift access.
Amenities include a selection of shops, breakfast room, conference room, public internet, and an air-conditioned à la carte restaurant with highchairs. Laundry and room service are also available, along with on-site parking. Well-equipped rooms feature en suite bathrooms with bathtubs, showers, and hairdryers.
Guests also enjoy ironing equipment, internet access, TVs, kitchenettes, minibars/fridges, microwaves, and tea/coffee makers. Air conditioning and heating are centrally regulated. All rooms have double beds and carpeted floors, and several luxurious suites boast hot tubs. For recreation, the hotel offers an indoor pool and gym.
The Cedar Hill Golf Club is a short 10-minute drive away. Breakfast is served daily, and set menus are offered for lunch and dinner.
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Located in Victoria (Burnside), Sandman Hotel Victoria is steps from Government Street and a 4-minute drive from Victoria Harbour. This hotel is 1.9 mi (3.1 km) from Victoria Clipper Ferry Terminal and 2.1 mi (3.4 km) from Royal Jubilee Hospital. Stay in one of 100 guestrooms featuring flat-screen televisions.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out.
This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 23
Pet max weight (per pet) in lb is 50
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- One child 14 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Optional fees
- Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Government Street
0.2 km / 0.1 mi
Topaz Park
0.7 km / 0.4 mi
MayFair Shopping Centre
0.8 km / 0.5 mi
Chinatown
1.2 km / 0.7 mi
Galloping Goose Trail
1.2 km / 0.7 mi
Save-On-Foods Memorial Centre
1.3 km / 0.8 mi
The McPherson Playhouse
1.3 km / 0.8 mi
Fan Tan Alley
1.3 km / 0.8 mi
Market Square
1.5 km / 0.9 mi
Lower Johnson Street
1.5 km / 0.9 mi
Pacific Rim College
1.5 km / 0.9 mi
Bay Centre
1.6 km / 1 mi
Royal Athletic Park
1.6 km / 1 mi
Uptown Center
1.7 km / 1 mi
Bastion Square
1.7 km / 1.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2005
- Total number of rooms: 100
- Number of floors (main building): 4
- Suites: 58
- Accessible rooms: 3
- hotel
- American Express
- EC
- JCB
- Diners Club
- MasterCard
- Visa
Show 33 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Room service
- Laundry service
- Launderette
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant: 1
- Non-smoking area
- Smoking area
- Highchairs
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Meeting room: 3
- Business centre
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Breakfast
- Set menu lunch
- Set menu dinner
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Hotel Victoria
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE RUN OF HOUSEQUADRUPLE • RUN OF HOUSEQUA.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Hotel Victoria
QUADRUPLE RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDSQUA.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Hotel Victoria
QUADRUPLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Hotel Victoria
SUITE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Hotel Victoria
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Hotel Victoria
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Hotel Victoria
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Hotel Victoria
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Hotel Victoria
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Hotel Victoria
Double or Twin QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Hotel Victoria
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Hotel Victoria
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Hotel Victoria
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Sandman Hotel Victoria
100
reviews shown
Ghasem
.
Jaspreet
Room was bigger than expected.
Jatinder
Toilets were not cleaned properly
Only complimentary tea or coffee no breakfast
Microwave of the room not working
Only complimentary tea or coffee no breakfast
Microwave of the room not working
Laurie
Staff very friendly and helpful. Underground parking available.
Parambir
Floor 3 was newly Renovated
Jorge
……….!!!!!!!!!!!!!!!!!!!!!!!
louis
no
Kirsten
Very disappointing stay. Our room was not properly cleaned upon check-in. There were no toiletries in the washroom, and only two towels were provided for five guests. I had to repeatedly ask for basic necessities that should have already been available.
On the second day, I left the housekeeping sign on the door expecting the room to be cleaned and the toiletries replenished. Instead, they only took the dirty towels and didn’t even make the beds. After complaining again at the front desk, we were given supplies and bedsheets, but by then it was already 10 PM and housekeeping was unavailable, so we had to make the beds ourselves.
Guests should not have to repeatedly request basic amenities or clean up after housekeeping. This experience was frustrating and far below what I expected from a hotel stay.
On the second day, I left the housekeeping sign on the door expecting the room to be cleaned and the toiletries replenished. Instead, they only took the dirty towels and didn’t even make the beds. After complaining again at the front desk, we were given supplies and bedsheets, but by then it was already 10 PM and housekeeping was unavailable, so we had to make the beds ourselves.
Guests should not have to repeatedly request basic amenities or clean up after housekeeping. This experience was frustrating and far below what I expected from a hotel stay.
Ellen
Room was nice. Only one elevator working, and the functional elevator sounded horrible. Not a great location; bar nearby had very loud music until 11:30 pm.
Hojatullah
I had a good stay. The room was clean and comfortable, and the staff were friendly and helpful. The hot tub was nice and relaxing. Overall, it was a good experience, and I would stay here again.
sandra
Great stay. Except for the fire alarm early morning. Friendly staff!
Victor
Nice hotel. Clean rooms. Elevators were awful broken and slow. The area where the hotel is was not the best, some drug addicts behind hotel
Celso
The pool was nice and enjoyable. Unfortunately, the elevators were unreliable—only one of the two elevators was working, and even that one was out of service about half the time. The biggest concern was safety. There were many people outside in the parking lot using drugs and lingering around the property, which made the area feel unsafe and uncomfortable.
Jessica
Given some negative reviews I was expecting a poor quality place. But it was truly excellent for the price! Friendly and helpful staff, comfy king bed, clean and well stocked kitchenette, cheap laundry machines! Good pool and hot tub! Attached to Denny's for easy breakfast. Room for improvement: uncomfortable sofa bed, some mold in shower grout. There was a fire alarm and evacuation at 3am that was problematic because staff turned OFF the alarm before everyone evacuated, which was confusing and not safe! But I will definitely stay again, and look at Sandman hotels elsewhere.
Don
It would have been great but a homeless person started a cooking fire in one of the parking stalls right by the sur intake. The fire alarm went off at 3:30 am. The bizarrely the staff turned it off after a few moments because it was amazing. We had to stand in the parking lot for an hour. There was no offer or anything to apologize not even a free breakfast.
hidenobu
Location is good, there is bus stop in front of hotel.
Andrew
The hotel was nice and there was one room staff that was amazing with helping out when the front staff said “upgrade” but our family lost a bed.
Johnny
Rooms were great and quite clean . However the pool area was disgusting the hot tub was filled with yellow water and smelled like urine . The front desk advised it was only cleaned when people complained . Hence we didn’t use either the pool or the hot tub . The decks were also filthy and any furniture was rusted and old . We were also awoken at 3 am by a false fire alarm and had to evacuate the entire hotel . Safety first but there was an absolutely no communication in regards to this.
john
I am very concerned that I paid much more using Expedia rather than calling this Canadian hotel directly! I don’t understand the value of Expedia when you end up paying a jacked up price using this platform? I did not get price that reflected the lower value of the Canadian dollar relative to the U.S. dollar!
My advice contact the Canadian hotel directly and use a credit card. You will come out ahead.
My advice contact the Canadian hotel directly and use a credit card. You will come out ahead.
Ethen
I loved the pool and workout area and my room was clean and the Denny’s was great.
Scott
Clean room, friendly staff.
Jaskaran Singh
On duty srilankan guy was extremely rude and unprofessional.
Anthony
I would stay here. Again
Philip
Property was poorly cared (though inside was better) for and partnering restaurants were nasty. Pumping in bathroom was faulty (toilet spontaneously gurgled throughout the visit). Coffee maker was broken.
We stayed with a pet, and they didn't tell us the expected the dog to be kenneled until we got there.
We stayed with a pet, and they didn't tell us the expected the dog to be kenneled until we got there.
Utshav
Room was clean and comfy. They upgraded our stay which I really appreciate.
Abimbola
All great
Sherri
This hotel was in a great location to visit Victoria. We walked or took an uber everywhere we wanted to go downtown. Good central location to drive to the gardens. Having a restaurant on site was great.
laura
I am fine with not having rooms serviced everyday but the second day did put a service sign.. they replaced the towels but took paper cups n did not replace..
Sherwin
Friendly staff
James
Clean room and helpful staff.
Steve
Cleaner room and friendly staff
Michel
Studio confortable.
Aucun service de chambre pendant le séjour. On doit s'adresser au lobby pour ce qui doit être renouvelé.
Aucune serviette disponible pour la piscine au moins à une occasion et peu de serviettes à 2 occasions
Aucun service de chambre pendant le séjour. On doit s'adresser au lobby pour ce qui doit être renouvelé.
Aucune serviette disponible pour la piscine au moins à une occasion et peu de serviettes à 2 occasions
ennio
Room was spacious and very clean
Sandra
Room has everything. Even a rubber mat for the shower floor and a compost bin in the kitchen. Liked that I didn't have to leave a do not disturb card on my door. Room cleaned only if I asked. Sorry that I forgot to leave a tip oin the room. Meant to
jericca
My room was facing a bright parking lot so it wasn’t ideal for at night as the light shined thru the cracks in the curtains etc. fairly loud. Parking lot is a bit sketchy. The room appeared clean and the bathroom was nice and bright. However, in the morning I discovered blood on the blanket comforter and notified the reception when I left as it was already too late for them to switch blankets for me as I was checking out. A bit disgusting for that…thankful I used the sheet instead of the blanket. But I assume they don’t change the blankets as often…
Tyler
Stayed here one night for work. The room was clean and had the usual amenities, including a full bathtub and refrigerator. Bed was very comfortable.
The only negative thing was the hot tub was small and felt very high in chlorine (which is better than the alternative) - burned my eyes. Was only in for about 15 minutes. Very minor complaint, good value for the stay. One recommendation would be for robes in the room making the trek to the pool a little nicer. Will stay again.
The only negative thing was the hot tub was small and felt very high in chlorine (which is better than the alternative) - burned my eyes. Was only in for about 15 minutes. Very minor complaint, good value for the stay. One recommendation would be for robes in the room making the trek to the pool a little nicer. Will stay again.
Tanja
Nice,clean place
Courteney
Loved that I could relax in the hot tub and the kitchen had everything I needed to cook everyday.
Louis
Excellent and good staff.
Pool was very nice and warm.
Pool was very nice and warm.
K.
Most downtown lodgings don’t have a restaurant on the same property. Don’t have go too far if one don’t mind Denny’s for their meal.
Carolyn
first room had to complain closet door fell off wall was smugded got new room that was ok
Shien
All good 👍
Susan
I enjoyed my stay but was a little upset to see a homeless man sleeping in the parking lot when I arrived.
FERAS
Less clean, not feel safe around parking area outside, Price high not worth. Old buildings.
Grace
Nice
Ali
Convenient location
Kristopher
Great stay and the staff were very welcoming. The building has suffered some wear and tear, the elevators look pretty worn and the signs of use are apparent. Some investment into freshening up the look of the property could prove helpful for return visits. Other than those items the room was clean, the bedsheets were ready but not pressed well which was functional but not pleasing upon entry. Overall, the big seller was the location was reasonably close to downtown with parking on a weekend providing access without dealing with downtown Victoria.
Munira
Very helpful staff at the front desk.
David Lewin B
Room was very spacious
Helen
Staff did not clean room on the day we asked for it. The toilet stopped flushing and the sink stopped draining - the front desk gave us a plunger and told us to try to fix it ourself. They told us we could use the sink and toilet three floors down in the main entrance space/foyer. Staff was very nice but the cleanliness was definitely very borderline.
Pool was kept clean for the most part and the gym was very decent.
Pool was kept clean for the most part and the gym was very decent.
Flornalyn
i like the fact that the room prices are reasonable with all the pool and kitchen amenities
Heather
Room with dogs was great, having the kitchen was also great
Chad
Hot tub
Dave
The bed seemed small for a Queen size.
Linda
Font staff was exceptional in their conduct, help and friendliness. The hotel was super quiet - even with a couple of youth groups in attendance, and it’s convenient to have a Denny’s right off the lobby. Our car was secure in the underground gated garage.
Kate
Friendly staff. Great location. Clean rooms. Will come back!!
Noelle
Rooms have been refreshed. Free parking underground was great. Area can be a bit sketchy but we just used as a home base and didn’t walk around this area. Hallways and doors and bathrooms could use fresh paint and a refresh.
Douglas Fraser
pool was nice
Karen
On site dining was a Denny's restaurant.
Yan Kuen
The location is very convenient. Just a few minutes drive or within 20 minutes' walk to all place-to-visit.
simarpreet
Excellent staff
Stephen Man Pok
Location close to downtown.
Beverley
Our family of four had an excellent stay.
I would strongly recommend this place. It’s well located to the harbour and Fisherman’s Wharf, as well as other sites. Just a short drive away.
It was very convenient to have the Denny’s restaurant on the premises.
The staff were great and our 2 rooms were lovely.
We would definitely stay here again.
I would strongly recommend this place. It’s well located to the harbour and Fisherman’s Wharf, as well as other sites. Just a short drive away.
It was very convenient to have the Denny’s restaurant on the premises.
The staff were great and our 2 rooms were lovely.
We would definitely stay here again.
Leslie
Miss the Shark Club
Lindsay chloe
We really enjoyed our stay at sandman hotel. The hotel and our room were very clean, and the staff were incredibly nice and accommodating throughout our visit. Everything made us feel comfortable and welcome. We would definitely stay here again.
Taras
The menu is extensive, but we opted to use the suite facilities and catered ourselves
Ronald R Mac
Needs to be updated,paint etc
Stephanie
This is clearly an aging property that has been brought up to date in the rooms, however, the common areas are showing definite signs that they need some TLC as well. Elevator doors didn't have sensors so any time you took a bag trolley into the elevator the door would crash into it if you didn't have it all the way in. The pool and hottub were nice additions however, those areas in particular were very dated. The rooms were comfortable however, fronting onto the highway there was quite a lot of traffic noise. Overall, for the price, the accommodation was what I expected.
Mahboubeh
All good
Maria Del Carmen
Very clean and nice staff
Genevieve
The hotel is not in great condition. Major renovations should be considered.
Christopher
Room was very clean, loved the little kitchenette and was able to cook a few times and have room for food in the fridge.
The hottub was disappointing due to it needing a good clean and the water really causing a gross brownish scum when the jets were turned on.
The hottub was disappointing due to it needing a good clean and the water really causing a gross brownish scum when the jets were turned on.
Abimbola
Great stay
Robert
The room was pretty basic and dated. But clean. The bathroom was good with large walkin shower. The pool was good and the kids had a good time. The area is sketchy, wouldnt walk around there late at night. Early morning was fine, about a 30 minute walk to downtown.
Linda
This hotel is very clean, staff are great. Somebody always cleaning lobby etc. pool nice. I would avoid the Denny’s attached to the hotel, awful food and service .
Sherri
Central to where I wanted to be and easy to navigate around Victoria from this location.
Matt
Great
Vickie
I did not like the bad smell in the room musky urine smell and the windows did not open which made things so much worse
Elizabeth
Great place to stay with a large truck
malkeet
Nice stay
daniel
AC worked well, hot and pool asre great, only little issue wasnthe timer only went to 5 minutes. Dennys was a good.
Charles
Was as expected 😊😊
Ann
Great stay
Robert
Very helpful staff, when our car broke down in their parking garage :-)
Brian
Great stay.
Michael
Great room, older hotel
April
Great hotel will return
Scott
For $200+ a night, I expected more. The room itself was good, but the rest of the property is run down and \"tired\", in need up renovation. From the filthy parking lot, to the lobby to the dingy elevators, everything looks dirty and used.
Although I put the \"Please service my room\" sign on the door in the morning when we left for the day, our room was never cleaned. They only swapped out clean towels. Pretty poor service from this level of a hotel.
Although I put the \"Please service my room\" sign on the door in the morning when we left for the day, our room was never cleaned. They only swapped out clean towels. Pretty poor service from this level of a hotel.
Gary
Water cooler in Gym was empty 3 of the 4 days I worked out
JALAL
Clean rooms, old property and mattress aged
Roubar Palani
The hotel had an extremely nasty smell, the doors were dirty and old. The elevators were all broken inside. I could not allow myself to use the shower because of how dirty it was. Overall the hotel was extremely outdated, old and disgusting.
Anne
Clean room, staff was friendly and helpful!!
daniel
Went for a soccer tournament and everything was great. A/C worked good. Minor problem just with the switch to turn on the jets would only stay on for 5 minutes. Besides that everything was great.
Farhang
Extremely bad experience.
So horrible.
So horrible.
Julie
Our room was not cleaned. The bedside table had not been wiped as there was residue from previous guests. I was horrified to find a dirty beach towel hanging in the bathroom - how does something like that get missed by housekeeping??
Penny
Staff were very friendly. Room was quite dark. One small garbage can for the entire suite. Good location and lots of parking.
Jessica
Stayed over slring break with our family of 4. Location is very convenient, good for parking and driving, or calling an uber. We stayed in a suite with one bed and a fold out couch, which was great for us parents, with one teen and one child. It is a small kitchen with everything you need... cutlery, utensils, dishware, microwave and stove top.
Requests we had were promptly answered, and having a Dennys onsite is easy for quickly feeding the family. We will definitely stay here again when visiting Victoria.
Requests we had were promptly answered, and having a Dennys onsite is easy for quickly feeding the family. We will definitely stay here again when visiting Victoria.
Mark
Hot tub out of service
Shelby
Great hotel
Jessica
The pool has a little bit of mold issues. I also wish the pool door to the outside could be opened to the courtyeard
Location & surroundings
Sandman Hotel Victoria
2852 Douglas St, Victoria, Canada
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Sandman Hotel Victoria
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