Hotel Rialto

Canada , Vancouver Island-BC
VICTORIA, 653 Pandora Ave.
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100 reviews shown

10/10

Exceptional

14 May 2026

Eunice

Room was cool, very clean and for me a really pleasant surprise. Wasn’t sure how I would feel because of outward appearances of buildings due to weather conditions. But that’s Venice in its authenticity.

Partner

8/10

Excellent

12 May 2026

Karen

Location was great. Staff was really nice and helpful.

Partner

6/10

Pleasant

11 May 2026

Kevin

We were given a room on the first floor. When we opened the door, we detected a musty kind of odor. Upon opening the bathroom door, the odor increased. It was coming from a drain in the floor. We covered the drain by taping down paper towels over it, closed the drains in the shower and wash basin and opened the window. Luckily, the smell diminished so that we did not have to change rooms. Upon some research on Google, found out that the canal itself added to the odor. We’re thinking the upper floors are not affected.

Partner

10/10

Exceptional

08 May 2026

Carolina

The room was very clean and neat. Great view, but room was smaller than I expected. It does have everything you need. There is an elevator wich is wonderful esp. If you have a large suitcase. Centrally located to everything. Breakfast was generous. Staff was very attentive and all of staff spoke English and spanish which was a huge plus. Very helpfull with map of town.

Friends

10/10

Exceptional

07 May 2026

Dianne

The hotel is in a very popular area and was very crowded on the streets but we enjoyed our stay there. Shopping, restaurants and transportation right outside. The staff was excellent. The hotel arranged transportation for us by water taxi right to the front door. We also were given an excursion to Murano that included a visit with a glass master!
We would stay there again and recommend it!I almost forgot to mention that the hotel has a rooftop terrace that over looks the Grand Canal!

Partner

10/10

Exceptional

06 May 2026

John

The breakfast menu was very good. A good mix of hot items and pastries. Staff is very friendly and accommodating.

Family

8/10

Excellent

04 May 2026

ALLAN

Great location and breakfast but I have issue about the smell of the room.

Partner

8/10

Excellent

03 May 2026

Ronald

It would have been nice to have lotion. Also complimentary bottle of water would have been nice on arrival

Partner

6/10

Pleasant

03 May 2026

Loida

Great location. Right in the center of things but the hotel was a bit rundown n smelled funny. Great view of Rialto bridge and walkable for shopping, dining n famous sites like San Marcos square. But our AC didn’t work n it was too loud outside from partiers to leave windows open.

6/10

Pleasant

02 May 2026

Thomas

it's an old hotel. everything is old fashion while that's probably for all hotels in Venice. The location is good, right next to the Rialto bridge. however, it's so crowded day and night. so many boats stop and leave....so you can't really open the window for fresh air....The breakfast is minimum. one good thing is they do have American style shower with curtain!!!! thanks god. i don't understand why most of Europe hotels has only half glass in the bath. However, there are still no window screen, so bugs can come in your room. imaging in summer time.

Family

8/10

Excellent

29 Apr 2026

David E

Clean room, very nice staff

Partner

10/10

Exceptional

28 Apr 2026

Kalena

Partner

10/10

Exceptional

28 Apr 2026

Christopher

Room was fairly small but I’m sure that’s par for the course considering the age of the city. The staff was very helpful and the location is perfect. Seemed like everything was a 5-20 minute walk!

Partner

6/10

Pleasant

25 Apr 2026

loredana

small room, very loud

Partner

6/10

Pleasant

21 Apr 2026

Mary

The staff were pleasant, friendly and helpful. The breakfast was good. The location was good in that it is near many of the main sights and it is also near a vaparetto stop.
On the downside, my room was very small and the bathroom cramped and the absence of coffee and tea making facilities in the room was unwelcome.

Self

10/10

Exceptional

20 Apr 2026

Jeremiah

Excellent hotel, very nice location and cute room!

10/10

Exceptional

19 Apr 2026

Richard

Great breakfast. Staff were very good.

4/10

Poor

16 Apr 2026

Kok Liang

Breakfast was good. Staff is pleasant and helpful. Location was excellent but room was noisy due to restaurants and people around.
Most importantly, the whole hotel requires renovation -1) old and dirty carpet, 2)stale air and poor ventilation, 3) room aircon was not functional, 4)bathroom plumbing is poor (does not flush properly even though it flushes), 5) the hotel room was above restaurents so I get abundant free cooked fish aroma every night.

The deal breaker was the aircon. The room was stuffy because the air vent was blowing humid stale air. I tried opening the room window and found mosquitoes in the room in addition to the restaurent food smell.I complained to the staff about the aircon and was told they would send someone to look at it but that did not happen and neither was it fixed. Toilet seat was not aligned with toilet bowl and bathroom fllor tile was cracked and not fixed.

Partner

8/10

Excellent

15 Apr 2026

Wendy

Outdated rooms and hallways but the staff and especially the location are great!

Family_with_children

10/10

Exceptional

15 Apr 2026

Mitchell

Loved the views and the location of the hotel!!!
The staff was very kind and accommodating!

10/10

Exceptional

13 Apr 2026

Wayne

perfect location.RIGHT beside the rialto bridge.best free breakfast to get you going quickly.

Partner

4/10

Poor

12 Apr 2026

Pei Hua

Upon our arrival, there’s no electricity at the hotel so we couldn’t check in properly and had to wait until very late in the day. We even were not allowed to use the hotel toilets at the time. Once we checked in finally, there was no hot water, no wifi. 😭

Partner

8/10

Excellent

12 Apr 2026

Nneka

Good location

Self

8/10

Excellent

12 Apr 2026

Kennard

The staff tried really hard to make the stay nice. But they had turned off the AC for winter and the room was very hot. When the windows opened mosquitos came in. Lots of noise from the street outside. They let us change rooms but for the cost I was disappointed with this hotel.

Partner

6/10

Pleasant

11 Apr 2026

Natalie

Room was uncomfortably hot, air didn’t work properly, walls thin, and because of the amazing location it is very loud at all times.

Family_with_children

8/10

Excellent

11 Apr 2026

David

Breakfast was great!

Family_with_children

8/10

Excellent

11 Apr 2026

David

The breakfast menu was fresh and tasty. The air conditioning did not seem to work well or it may have been operator error.

Family_with_children

8/10

Excellent

10 Apr 2026

Michele

The breakfast was great, staff was amazing.

Family

10/10

Exceptional

05 Apr 2026

Luis

Great place

Friends

6/10

Pleasant

04 Apr 2026

Hamed

The AC wasn't working, and they do nothing about it after we called the reception.

Family_with_children

10/10

Exceptional

02 Apr 2026

Scott

Fantastic location, centrally located. Great for people watching if you have a balcony room. Great staff, friendly and helpful.

8/10

Excellent

01 Apr 2026

Mireille

The hotel is in an excellent location right under the Rialto Bridge and has a retro charm, with rooms decorated in old venetian style. The breakfast had a good selection of items and the staff was helpful. However, the room was really hot as the air conditioning is not available until it is summer (not operational in spring). They provided a fan which helped but it is not what I would expect from a 4star.

Family

8/10

Excellent

30 Mar 2026

Jose

Breakfast was good and room clean

10/10

Exceptional

29 Mar 2026

Greg

The decor is slightly dated but the property is clean. The staff were great, very helpful, and the hotel is in an amazing location. I’d be staying here again if I return to Venice.

Self

8/10

Excellent

29 Mar 2026

Kimberly

The location and staff were wonderful. This hotel is central to everything making it a great place to easily walk all the sites in Venice.

Breakfast has plenty of options with both breads and proteins and helpful staff.

Like everything in Venice, the hotel is old. It is clean but a bit run down and in need of renovation. Bathrooms are small and the shower is TINY.

Had a great stay overall and would stay here again.

Family

10/10

Exceptional

28 Mar 2026

Jennifer

The staff were very friendly and helpful !

8/10

Excellent

28 Mar 2026

Benjamin

Good breakfast. Great location.

Partner

8/10

Excellent

28 Mar 2026

Seon A

Very kind people and clean

10/10

Exceptional

27 Mar 2026

Lesdinet

The staff was welcoming and supportive with curating an amazing experience that allowed us to fully enjoy the two days we had to explore. The studio room is much larger than pictures do it justice and is an absolutely incredible place to enjoy Venice from.

10/10

Exceptional

23 Mar 2026

James

The hotel was a great location that was close to everything. The staff was amazing! There were stairs for sure but they had someone to help with bags. They even set us up with a tour to murano included in the cost. We had a room with a view of the Rialto bridge and I couldn’t have asked for a better view to wake up to in the morning.

Partner

10/10

Exceptional

20 Mar 2026

Christine

We had a magnificent stay at Hotel Rialto from March 18 to 20. The location is perfect for exploring. Our first time to Venice and when we (hopefully) return we’ll stay here again! From Kingston, Ontario, Canada

Partner

10/10

Exceptional

18 Mar 2026

Alex

Nice staff and the view from room was stunning. Has a nice terrace you can sit out on in the good weather

Self

10/10

Exceptional

16 Mar 2026

Craig

Excellent location. Great breakfast, also had a free taco service to Murano which we didn’t realise.

Partner

10/10

Exceptional

14 Mar 2026

John

Fantastic location with friendly staff! Clean and tidy rooms.

Family

8/10

Excellent

13 Mar 2026

Elaine

Everything was excellent in so many ways, but I did not get good sleep any of our three nights because of the very hard pillows that felt like concrete by morning. Many other hotels give you a choice of two pillows - one harder and one softer. Other than that, I would say perfect location near all the attractions, shops, grocery market, adorable Venetian-style room, absolutely wonderful breakfast buffet and top notch service from the front desk, to food service staff, to bellman...all so warm and gracious. Highly recommend.

Partner

10/10

Exceptional

10 Mar 2026

Jan

I had the most fabulous stay at Hotel Rialto. I had a magnificent view of the Grand Canal and Rialto Bridge. In addition, the staff were really helpful and kind and the breakfast was terrific. It was great to be so close to the Rialto Markets and a waterbus stop. It meant I could come and go easily during each day of my visit.

Self

10/10

Exceptional

09 Mar 2026

sophia

Really central location, lovely staff and very safe and secure.

Self

10/10

Exceptional

09 Mar 2026

Andre

Amazing place. Best view in all of Venice from the penthouse apartment.

Partner

10/10

Exceptional

06 Mar 2026

steven

We couldn’t have chosen a better hotel for our trip

Partner

10/10

Exceptional

06 Mar 2026

Stanley

So convenient, with a very nice staff. Didn’t try the breakfast. Will stay here again!

Self

8/10

Excellent

05 Mar 2026

Sadullah

Our room was very clean. The hotel is located perfectly. The view at the terrace was great as well. The staff were kind.

Family

6/10

Pleasant

04 Mar 2026

Sarah

Great location and wonderful staff! The hotel is a bit worn out and the rooms are comparable to those on a cruise ship. You won't visit here to stay in the hotel, for sure. We had an issue with our bathroom and it was sorted quickly and seamlessly. It's VERY easy to find this hotel- just take Vaparetto Line 1 to \"Rialto\" and it's right there. From experience, other hotels in Venice can be very hard to find :)

6/10

Pleasant

04 Mar 2026

Anil

good spot

Partner

10/10

Exceptional

03 Mar 2026

Carole

Great find and great location

Friends

6/10

Pleasant

02 Mar 2026

Gayle

Yes lots of shops nearby. Plenty of restaurants and close to transportation.

Self

8/10

Excellent

01 Mar 2026

Kathleen

Hotel is very well situated near Rialto Bridge, by the same token that meant there was a lot of street noise late at night.

Family

10/10

Exceptional

01 Mar 2026

Mary Beth

We had an excellent stay. The room was clean, the staff was very helpful and the location perfect.

Family

10/10

Exceptional

26 Feb 2026

Sergio

Staff very helpfull and attentive, to detail , great location and convenient, recomended to everyone, it is keeping their historic view

Partner

8/10

Excellent

24 Feb 2026

Zwi

The staff was very helpful. Location excellent

Friends

6/10

Pleasant

22 Feb 2026

Nhan Nguyen

We booked a Junior Suite, but the first room we were assigned was unacceptable. Opening the windows revealed nothing but a tiny, dark corner and a loud machine that ran all night, making sleep impossible.

After a fight and an intervention from Expedia, we were moved the next day. The second room finally had a view, but the peace ended there. Being on the first floor meant we were directly above the chaos. Between the bar music, constant street chatter, and the roar of water buses and taxis right outside our window until the early hours, we didn't get a single night of rest. The gentleman at the front desk was dismissive and rude when we initially asked for a room change. Only after Expedia's intervention that things got better. The Wi-Fi was weak, non-functional. We reported it multiple times and were promised a \"technician\" who never arrived. We eventually just gave up trying to connect. Being 20 meters from the water bus is convenient, but not when you're too exhausted to enjoy the city. Between the rude service, the broken promises on amenities, and the 24/7 noise from the street and canal, this was far from the \"suite\" experience we paid for.

Partner

10/10

Exceptional

22 Feb 2026

Donna

Staff were great. Room was clean. Decent continental breakfast.

10/10

Exceptional

19 Feb 2026

Karen

Staff was superb and room was clean and quaint.

Partner

10/10

Exceptional

16 Feb 2026

J Shawn

The room was in very good condition and felt 100% Venetian. The bed was comfortable, linens better than acceptable, bathroom amenities on par with a four-star, and very reasonable prices in the minibar. Our view from the Rialto view room was the reason we sat looking out the window while we settled in for bed, instead of actually sitting in the bed.
The only problem we encountered was the towel warmer. Since it was winter the air conditioning was disabled. The towel warmer would not turn off. The room would get very warm because of this and the heat coming up from lower rooms. We opened the window, which was great until about 6 AM, when the cargo boats unload at the dock right outside your window. Please keep in mind: we are American, so we are very accustomed to sleeping in AC.
In closing, it’s a great hotel in a great location, in Venice. Would definitely stay again, even in the winter.

Leisure Partner

8/10

Excellent

16 Feb 2026

Stuart

Quirky, clean, great location. Breakfast was lovely and staff friendly. Confusing layout with lots of stairs up and down even after the lift, but this is really just due to the age of the building

Leisure Partner

8/10

Excellent

15 Feb 2026

Alan

Clean room. Helpful staff. Fantastic location.

Partner

10/10

Exceptional

10 Feb 2026

Craig Ian

Great hotel, perfect location and a good selection at breakfast buffet.

Leisure Partner

10/10

Exceptional

09 Feb 2026

Howard

I love this hotel , window with a view, so conveying to go everywhere they’re a very good service. next time I will book this hotel again.

10/10

Exceptional

06 Feb 2026

Melissa

Amazing location… right by Rialto bridge, water taxi and gondolier. Lots of restaurants and shops nearby. Walking distance to everything. Rooms were clean, but up a lot of winding stairs (elevator only went up one level). Breakfast good. Staff friendly. Recommend.

10/10

Exceptional

06 Feb 2026

Fred

People very helpful and nice breakfast

Room comfortable

10/10

Exceptional

05 Feb 2026

Nardiel

The room was amazing, the staff were polite, and always provided treatment with courtesy.

Leisure Partner

10/10

Exceptional

03 Feb 2026

Andrew Geoffrey

Hotel was great location perfect and staff really professional friendly and helpful. I really enjoyed my stay.
Only minor criticism was the room paintwork was looking a bit tired in places but otherwise room was well serviced, clean and comfortable. Thanks you.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Claire

Staff were very friendly and helpful, nothing was too much trouble. Breakfast was plentiful, the cappuccino are great. Close to everything, walkable and useful map at reception.

Friends_and_family Friends

10/10

Exceptional

30 Jan 2026

Jason

We arrived early as our room was ready with courteous staff and a wonderful vibe.

Leisure Partner

10/10

Exceptional

27 Jan 2026

Brian

The hotel was centrally located adjacent to the Rialto bridge crossing the grand canal. It made the entire city very walkable. Hotel staff were very friendly- overall an excellent experience.

Leisure Self

10/10

Exceptional

26 Jan 2026

Barbara

Friendly, helpful staff, excellent breakfast,

10/10

Exceptional

26 Jan 2026

Liam

The staff were very friendly and helpful, the breakfast was excellent and the room was spotless and comfortable. The position of the hotel could not be better. I can’t wait to return.

10/10

Exceptional

25 Jan 2026

Karen

Great location. Very clean. Lovely traditional Italian hotel

Leisure Family

10/10

Exceptional

25 Jan 2026

Carla Margarida Mogo Henriques Mogo henriques

Perfect location to navigate to all points of interest. The room was beautiful and cozy , the breakfast very good . Very friendly staff. Will definitely stay there again.

Leisure Self

10/10

Exceptional

20 Jan 2026

William

Can’t not be any better i had to say so nice.-
I”ll go back so nice

Leisure Partner

10/10

Exceptional

14 Jan 2026

Olaf

Awesome front desk staff, great room and service. Hotel is right. Ext to Rialto bridge!

10/10

Exceptional

12 Jan 2026

Linda

Clean room, comfortable beds, friendly and professional staff and an excellent breakfast. It had everything we needed at a very good price.

10/10

Exceptional

03 Jan 2026

Martin

Great staff. Great position. Canal view room was magic!

Partner

8/10

Excellent

02 Jan 2026

Carlos

Clean room WiFi slow breakfast medium class

Leisure Family

10/10

Exceptional

02 Jan 2026

Deborah

Venice was amazing and Hotel Rialto front and center of everything..loved it

10/10

Exceptional

30 Dec 2025

MICHAEL H

Clean rooms, wonderful staff. Be advised rooms facing the Rialto bridge can be subjected to quite a bit of noise from the street.

10/10

Exceptional

25 Dec 2025

Christopher

We found the Staff very polite very helpful every morning we came down they wished us good morning. They made us stay all the more enjoyable.
The young staff in the breakfast area were also very helpful and very polite

Partner

10/10

Exceptional

23 Dec 2025

Dorene

Room was cleaned daily, spotless and updated for an older building, bed was comfortable and view of the canal out the window was special. Check in was pleasant, porter to take luggage to our room, elevator for the higher floors was convenient, restaurant and bar on site served excellent food.

Leisure Partner

10/10

Exceptional

21 Dec 2025

Yen

Loved the hotel! The rooms are a bit on the smaller side but it was enough for me since I was traveling solo. There is breakfast available and transportation right in front of the hotel. Tons of shops nearby and easy to walk to other locations. If going to the train station by walking, expect around 4-5 different stairs, and the rest is flat ground.

Leisure Self

10/10

Exceptional

18 Dec 2025

William

Good people,

Leisure Partner

8/10

Excellent

16 Dec 2025

Jamarianne

This hotel is amazing. Location was amazing. My room is small and I didn’t have many stuff that I brought with me so it was perfect. If you have big luggage it could be a problem. Also shower space is small not for heavy set people.

10/10

Exceptional

14 Dec 2025

Christopher

\"Staff were incredibly friendly and efficient; the room was spotless and the bed was so comfortable.\"
\"Great location, within walking distance to everything. The breakfast had a

10/10

Exceptional

10 Dec 2025

Fan

The service was great and it's super convenient.

Leisure Family

10/10

Exceptional

08 Dec 2025

Carmela

Clean room and always came back to a tidy room. Cute hotel, perfect location. Staff was nice. I love the feel this hotel gives.

Leisure Self

10/10

Exceptional

08 Dec 2025

Santos F

Servicio de excelencia. Habitación muy limpia. Excelente ubicación. Desayuno muy variado.

Leisure Family

8/10

Excellent

08 Dec 2025

Justyna

Perfect location, clean room and friendly staff.

Leisure Partner

10/10

Exceptional

06 Dec 2025

malou

Xcelent service by staff, close to the famous Rialto bridge and St Mark’s Square, good food

8/10

Excellent

06 Dec 2025

CHRIS

Amazing location. Good check in. Some rooms old and tired no windows. Requested move to better room. Water supply on fourth floor a bit unreliable. Rooms clean bed linen clean but blankets not appreciated. O really the most wonderful spot and sensible pricing makes up for a few shortcoming. Recomended.

Partner

6/10

Pleasant

03 Dec 2025

Saurabh

Amazing well connected location. Run down old hotel. Not the cleanest. One of the three receptionists we talked to was somewhat rude.

Leisure Partner

10/10

Exceptional

02 Dec 2025

Amita

Excellent location, staff and breakfast!!

6/10

Pleasant

01 Dec 2025

Bessy

Take this review with a grain of salt. I realize this is Venice and my standards being an American are very different. However, there were positives and negatives.
The hotel was very clean. I booked two rooms. My room was big but very old furniture, dingy not like the pictures, however the bathroom was completed updated and very nice. The second room was more endearing, furniture was nice but the bathroom was very, very old. The area is extremely touristy and noisy, however, you do have a nice view of the Rialto Bridge. Would I go back to this hotel, no, but it wasn't too bad.

Leisure Family