Name: Robin Hood Inn and Suites
Address: 136 Gorge Road East, Victoria, V9A 1L4, CA

4/10

Poor

23 Jul 2026

Stephen

Very noisy ac unit wifi did not connect door was stuck could not get into room

10/10

Exceptional

23 Jul 2026

Ken

A unique property located close to downtown Victoria. Nicely maintained grounds with a beautiful old massive Sequoia tree in the front area. The hotel is a little dated, but is very clean and in a quiet area, very helpful l staff

10/10

Exceptional

23 Jul 2026

Nataliya

Very comfortable stay with well equipped. kitchen in the suite, comfortable beds and bathroom. Continental breakfast was great as well and tea/coffee available any time!
Staff was very helpful.

10/10

Exceptional

23 Jul 2026

Sharon

The lady Front desk is very friendly and helpful.

10/10

Exceptional

22 Jul 2026

Vitalii

The breakfast is fine, there are toasts, pancakes, different kinds of jam, muffins, apples, boiled eggs. There are two coffee machines you can use during the entire day. Staff were friendly, room is clean. One drawback - the ice machine was out of service during my stay in Jul 2026

10/10

Exceptional

22 Jul 2026

ANJANA

Had a pleasant stay and thanks to the staffs. Highly recommended for your family visit to Victoria.

10/10

Exceptional

21 Jul 2026

Michael

Not your typical property but very nice. Our room was clean and comfortable. The staff were nice and very helpful and accommodating. The breakfast was adequate but lacking anything of substance.

Partner

10/10

Exceptional

20 Jul 2026

David

Very clean room, friendly staff, perfect for what we needed.

Family_with_children

8/10

Excellent

18 Jul 2026

Jerry

It’s an older property but we we quite comfortable staying there.

Partner

6/10

Pleasant

18 Jul 2026

Alex

The room had a strange smell. I am not sure if it's just our room or all rooms. The property does look dates, as other reviewers indicated, but not too bad at the same time. The room smell (old carpet smell) was my biggest issue. I am not a very picky camper.

I noticed that when we were checking in our original room number was crossed out and we were given a new room. I don't know if we just got unlucky with the bad room because somebody else complained, or they are all like that. In any case, it took away from our experience.

Over all the stay was fine, but I definitely felt like we should/could have gotten a cleaner room for the money that we paid.

Friends_and_family Family

4/10

Poor

18 Jul 2026

Christine

The staff was excellent and helpful. Close location to wharf area and downtown. The room was small. Bathroom ceiling had brown spots, and corners all around not too clean. Ok breakfast but simple. Loud portable air s d fan in room. Needs updating.

Family

6/10

Pleasant

17 Jul 2026

Ann

Tho I liked many aspects of this motel, I felt with all the added costs the net daily cost was very high for a motel

Family

8/10

Excellent

17 Jul 2026

Alan

Once we got inside the property things were okay but certainly our initial view of the property from the outside was really quite alarming. The rooms were absolutely fine and the staff were extremely pleasant. It was a very good stay.

Partner

6/10

Pleasant

17 Jul 2026

Alexandra

Decent suite. Renovated bathroom and clean bedroom. Couches were dirty in the living area. Didn't want to sit there at all. Not worth the price for just basic amenities and breakfast.

Partner

10/10

Exceptional

17 Jul 2026

SAMANTHA

Room was clean. Staff was wonderful. The breakfast was sufficient and of a decent variety and we had all the amenities we could possibly need for our stay.

Partner

8/10

Excellent

16 Jul 2026

Harpreet

Add breakfast

10/10

Exceptional

16 Jul 2026

Jessica

This place was really cool. Clean rooms, comfy beds, friendly staff and an old school vibe. Loved the games room and breakfast.

Family_with_children

10/10

Exceptional

16 Jul 2026

Andre

It's an older hotel/motel, but very well maintained and close to downtown. Free pool table, e bikes, and kayaks add to the fun you can have. Free breakfast is simple and gets your day started. All together it's a good deal.

10/10

Exceptional

15 Jul 2026

Susan

Great stay
Good location for site seeing

Partner

10/10

Exceptional

15 Jul 2026

Greg

Very helpful staff and lots of ebikes available to borrow!

Self

6/10

Pleasant

15 Jul 2026

Oscar

Kitchen in room is very helpful. A feature no longer found in other hotels.

Family_with_children

2/10

Poor

13 Jul 2026

Adrian

We booked this hotel through Expedia based on the excellent reviews and photos, but our experience was extremely disappointing. The room was old, had a strong unpleasant smell, and was not clean. We informed the staff, but they had no better room to offer, and we couldn’t find another place to move to.

The breakfast was very poor - just basic toast with very limited options. The photos and descriptions online do not reflect the actual condition of the property. Overall, this was one of the worst hotel experiences we’ve had. We would not recommend staying here and hope future guests are aware before booking.

Partner

10/10

Exceptional

13 Jul 2026

Edison

Good service and very clean.

8/10

Excellent

13 Jul 2026

Richard

For the price point this place is fantastic, it’s clean and quiet, the beds were very comfortable and they offer complimentary e-bikes! Very cool idea. Would definitely recommend

Partner

10/10

Exceptional

12 Jul 2026

Emma

Room was wonderful!

Partner

10/10

Exceptional

11 Jul 2026

Tiernan

I was so pleasantly surprised by this place! Great staff, complimentary breakfast and very clean rooms. I will be back

Friends_and_family Friends

6/10

Pleasant

11 Jul 2026

Amir

Location

Family_with_children

2/10

Poor

10 Jul 2026

Bilal

They asked for a $100 “deposit” that I never got back! I contacted them and they are not answering!
The breakfast is sugar on top of sugar with a side of sugar! I literally ate there with my kids maybe twice throughout one week reservation, very sweet muffins, jams, sweet pancakes and maple syrup to mention few of the sugary items!
Some of the staff are nice, not all of them!
The room service is good, they act when you ask.
The place does have a musty smell! It is annoying!
Their E-Bike rental is convenient and Kayak rental as well.
Will I be staying there again? Absolutely no!
Get back to me when you read this review as well because I want that $100 back!
Hope this review is helpful for others.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

WENG SUT

We are a family of three, and we stayed at Robin Hood Inn & Suites for 2 nights. When we first entered the room, there was a smell inside. Luckily, the smell was gone after we opened the window for a while. The room is clean, but you will see some used signs (e.g. some bread crumbs on the shelf). The kitchenette included all the things you need if you prepare a meal by yourself. They offer a simple breakfast. Our favourite was the coffee machine. It offered a variety of hot beverages (black coffee, latte, flat white, mocha...). My son loved the pancake machine. :) Unfortunately, the only protein offered was boiled eggs. No sausage or bacon was provided. The thing we loved the most was that they offered free e-bikes! We biked around downtown, which was very enjoyable. We wished that we could rent it for 6 hours instead of 3. In sum, we had a good stay here.

Friends_and_family Family

6/10

Pleasant

10 Jul 2026

Selene

The rooms and bathrooms are renovated, very clean and comfortable, the kitchen was clean but very ugly and outdated, it really didn't match with the rooms or bathroom. There was a general weird, old, bad smell all over the property. The outside was not very appealing, it had a construction area right in front, busy ugly street, the only nice thing was the huge tree, it would be great if they added flowers and plants, they certainly have the space. The Laundry room was pretty convenient, the breakfast was pretty basic, the area certainly could look better. The e-bikes and kayaks if available are definitely a good thing. The staff was nice and accommodating, If you pay a low season fee, it is a good place, but if you book last minute and pay high fee like we did, it is definitely not worth it.

Family

10/10

Exceptional

10 Jul 2026

Clarence

clean
helpful staff

Partner

10/10

Exceptional

09 Jul 2026

Alexander

Comfy beds, nice garden and good coffee for breakfast

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

silvia

Clean room, breakfast excellent, friendly staff

Family

8/10

Excellent

06 Jul 2026

Martha

Clean, staff very helpful

Partner

6/10

Pleasant

06 Jul 2026

adam

The room was not the most sanitary.

10/10

Exceptional

05 Jul 2026

Mick

Just a great place to stay in Victoria. Totally unassuming and that's part of the charm. You're not paying for luxury. You're paying for the larger rooms, the fantastic staff, the electric bikes always available to you. All that and more. Highest recommendation.

Partner

10/10

Exceptional

05 Jul 2026

Douglas

Most comfortable beds you could find!

Family

8/10

Excellent

05 Jul 2026

Oliver

Clean room,helpful staff! Complimentary ebikes and kayaks were available.

Partner

2/10

Poor

04 Jul 2026

Geoffrey

We are never gonna book at that hotel, ever.

8/10

Excellent

03 Jul 2026

Dennis

The location was quiet, but rundown a bit.

Pet

8/10

Excellent

03 Jul 2026

Randal

Great breakfast. Convenience location. Friendly, professional staff. Our apartment suite wasn't as clean as other units we've stayed in at Robin Hood, and lacked basic maintenance.

Partner

10/10

Exceptional

02 Jul 2026

Kristina

Comfortable beds, clean room and quiet.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Frank

Former motel. Very clean, supportive staff.
Need bran cereal for breakfast
Quiet

Self

8/10

Excellent

01 Jul 2026

Amos

Nice, theres where to put your head
Washer/ dryer good
satisfactory

Family

10/10

Exceptional

28 Jun 2026

Georgina

Offered complementary activity equipment (SUPs, e-bikes, kayaks). Very pet friendly, with nice dog beds and dishes for pups. Complementary breakfast was also nice and they even offered plant based milk alternatives for my breakfast and coffee which was extra nice and unexpected.

Partner

10/10

Exceptional

25 Jun 2026

Shiva

Great value and quiet location close to everything. Staff was incredible. We'll definitely be back the next time we're in Victoria.

Pet

2/10

Poor

22 Jun 2026

Nicole

The property needs better maintenance. We only stayed one night out of the three we booked. Kids asked to leave immediately.

Family_with_children

6/10

Pleasant

21 Jun 2026

Víctor

El hotel está viejo, en la parte de afuera hay un olor horrible, los empleados muy amables, pero tienen problemas con la instalación eléctrica, nos tuvieron que cambiar de cuarto por que se fue la luz en nuestro cuarto.

8/10

Excellent

20 Jun 2026

Shawn

Location, included continental breakfast and kitchen facilities were good.
The negative point was the lingering smell around property; not sure if it was from garbage bins but persistent.

Family

10/10

Exceptional

19 Jun 2026

HUSSAM

The property clean and need to everything in the staff very helpful and welcoming

Self

10/10

Exceptional

18 Jun 2026

Mike

Clean, quiet and well located for access to downtown and the Galloping Goose Trail with a very friendly and helpful staff.

Pet

6/10

Pleasant

17 Jun 2026

Andre

The location was good, a bit outside of the centre but close to the Galloping Goose Trail (to walk or bike to the centre). The size of the room was good. Having a small kitchen gave options to always going to a restaurant.

It was very hot when we stayed so it was good that there was an AC even though it is on the noisy side.

It was nice to have breakfast, however we found it was very basic. It would have been nice to have at least one warm option, as we have seen in other places we stayed that offered similar type of breakfast. Nothing fancy but something like scrambled eggs and/or breakfast sausages or patties... Also to provide small containers of spread cheese not just jam and peanut butter. Finally maybe also another option to just currently sliced bread (english muffins or bagels) - like we usually see in other places.

In terms of the room itself, while the bathroom seems to have been renovated, and the bed was firm and nice, the rest of the furniture was clearly old and shabby, the carpet was old and there was a musty scent.

The outside also looked old and a bit run down. Clearly the place had seen better days.

In conclusion, although we were a bit disappointed compared to what we expected from the website and reviews, for the price it was OK. But just OK.

Partner

6/10

Pleasant

17 Jun 2026

Mabel

The standing lamp didn't work.
There wasn't any outlet on the night tables where to plug in the phones. The only one was on the wall at the end of the bed.
The breakfast didn't have any variety only muffins, toasts, boiled eggs, cereals and yogurt. No sausages, bacon pastries, cheese, etc.

Partner

8/10

Excellent

16 Jun 2026

Baljinder

Afforable and comfortable place for your visit to victoria. Breakast was great and free parking. Must book

Partner

6/10

Pleasant

15 Jun 2026

Keri

This property was okay,but has seen better days. Scuffed paint, a definite nicotine smell in our room and the cleanliness was so so. The breakfast was fine and probably the best part. Lots of road noise and I didn't feel particularly safe. Feel it is rated too high and definitely not worth the amount I paid. Disappointing

8/10

Excellent

14 Jun 2026

Odete

The checkin staff were very friendly and polite. The room was very clean.

Friends

10/10

Exceptional

13 Jun 2026

Catherine

We were very impressed with our stay. Beds and pillows were extremely comfortable, kitchen had everything we needed to prepare meals. The complementary breakfast was also more than we expected. We didn't use the complementary bikes or kayaks but appreciate the fact they were there and will keep that in mind for another trip.

Friends

10/10

Exceptional

13 Jun 2026

Toni

Rooms were clean, quiet, and comfortable. Breakfast options were good. Overall, good value.

Partner

8/10

Excellent

12 Jun 2026

John

It is an older building, but there are many things that made up for it: Lovely staff, quiet room, clean. Would definitely stay again.

Partner

6/10

Pleasant

11 Jun 2026

Winifred

It is not well signed, so you have to take a guess as to where your room is. Garden view is a view of some trees. Rooms are interesting, but lack logic. (Ie. nowhere to charge your phone by the bed).

Partner

6/10

Pleasant

11 Jun 2026

Tal

Very loud between the units. You can hear toilets flushing, footsteps, showers, and talking. It's a very basic low cost motel. If that's all you need, then it's certainly fine for that.

Self

10/10

Exceptional

10 Jun 2026

Beth

As an older property, I was a little worried pulling up that the outside had been freshened up but the rooms wouldn’t be well-maintained. I couldn’t have been more wrong. The staff were friendly and helpful. The breakfast was a mix of the basics, with the coffee machine being the shining star for a large variety of selections. The quality of the room and bed were great and updated bathrooms were a pleasant surprise. Would definitely stay here again.

Self

10/10

Exceptional

10 Jun 2026

Maurie

All was well. Misunderstanding about airport pickup.

Family

10/10

Exceptional

09 Jun 2026

Shannon

The motel is so clean and completely redone inside of our room. The staff were really nice! The breakfast was good and they had a nice variety of choices. They offered free EV charging, which we used each night. This place is a great place for the money! I was so impressed. We had just stayed at an expensive hotel in the U.S. and it wasn’t nearly as clean. I recommend this place it’s a great choice!

Partner

10/10

Exceptional

09 Jun 2026

Kermit

Clean and professional service

Friends

4/10

Poor

09 Jun 2026

Leclerc

Très mauvaise odeur dans la chambre, déjeuner médiocre,
Very bad smell in the room

Médiocre breakfast

Partner

10/10

Exceptional

08 Jun 2026

Ed

An older property that has had some upgrades. Our shower head was leaking but they were prompt to repair it.

Partner

10/10

Exceptional

08 Jun 2026

Liane

A nice room with a full kitchen. I loved the walk-in shower. The buffet breakfast each morning was a nice way to start our day.

We forgot charging adapters, but not a problem. We just called down to the front desk and were quickly supplied with some loaners. Friendly staff at our late night check-in, as well as check-out.

Family

8/10

Excellent

08 Jun 2026

Scott

Nice place, would definitely recommend

Partner

10/10

Exceptional

06 Jun 2026

JENNIFER

Always a great place to stay. Clean, friendly staff, comfy beds and pillows , great location!

Partner

10/10

Exceptional

06 Jun 2026

SHARONNE

There is no doubt this is an older hotel/motel. The rooms are small but very well organized. The only addition I would say is a chair in the bedroom. They have taken on the challenge of recycling and do it very well. The breakfast is simple but ample. They have a pillow menu, the towels were fluffy, bright white. And the amenities were well chosen and complete the emphasis on clean organic and recycling. There is a\"great room\" with multiple televisions, a pool table and nice seating, and outside were well place picnic tables. To get into the great room you must use your key and thus we were protected from strangers joining us for breakfast. The two coffee machines offered a full range of choices and was good quality. The coffee available all day. I found this a good choice for the small group we were hosting. The mix of conserving a lovely old motel and still offering high quality \"new\" amenities without moving to a boutique hotel. Any requests were quickly done. Or one error in the reservations were that our request for a dog freindly room was not received but we got it any way without being charged.

Pet

10/10

Exceptional

04 Jun 2026

Alexander

This is the fourth time I have stayed at Robin Hood, need I say more!
Staff are efficient and friendly, the rooms are spacious and clean. The building is quiet.
It is central for most things, and close to some lovely walks along the Gorge. And breakfast is included!

Self

10/10

Exceptional

04 Jun 2026

david

Overall great. Parking access a problem due to congestion on streets. Wasn’t hotel’s fault just location and area density

Partner

10/10

Exceptional

03 Jun 2026

Yaroslav

Very nice place to stay

Family

10/10

Exceptional

03 Jun 2026

Wade

Fast courteous check in
Nice clean establishment.
Walking distance to great food.
I was told about the hospitality room for breakfast.
Offered if I required a taxi for the morning and booked it for me.

Self

10/10

Exceptional

02 Jun 2026

Vickey

Great location, good value

2/10

Poor

02 Jun 2026

Katherine

I would not recommend this hotel based on our recent stay.

The property is outdated and appears poorly maintained, particularly the pet-friendly rooms. The carpets were old, worn, and had a musty odor. The furniture showed significant wear and tear, and the overall cleanliness did not meet expectations for the price charged. The beds were uncomfortable, and the pillows were extremely hard, resulting in neck discomfort during our stay.

Upon arrival, we also noticed that the shampoo and conditioner containers were only partially filled. Additionally, despite having four registered guests in our room, only two towels were provided.

The most concerning aspect of our stay was an interaction with an individual who identified himself as a staff member named KEVIN. At approximately 8:30 a.m., he aggressively knocked on our door and immediately accused us of failing to declare our dog. He spoke in a loud and confrontational manner and pointed his finger at my husband while making accusations.

Kevin further alleged that we had taken our dog outside at 1:00 a.m. and allowed it to relieve itself on the grass. We said we had been in our room since 7pm and were asleep at the time he referenced. We even suggested that management review the CCTV footage to verify our statement.

Our well behaved dog was properly declared during the online booking process, disclosed again at check-in, and was charged a pet fee. We hope that public & management most especially be more aware about this.

Friends_and_family Family

8/10

Excellent

02 Jun 2026

Granger

We just returned home from a weekend in Victoria. We chose to stay at the Robin Hood Inn & Suites because of other people's recommendations. We were not disappointed. The whole property is very old and yet the owner's have worked hard at making it comfortable and pleasant. We stayed in a King suite. The bed was very good and the linens were excellent. The room was clean with an updated bathroom. Make sure that you put the rubber mat down in the shower as the shower is very slippery. I wish someone had told me that as I had a bit of a slip on the first day using it. The breakfast was nice. There were apples, hard boiled eggs, cereal and oatmeal, hot chocolate, muffins, yogurt and a nice pancake machine. We checked out at 6:00 am to go to the airport and they even offered to open up the breakfast room for us which was a very kind offer. Thank-you for the nice stay.

Partner

10/10

Exceptional

02 Jun 2026

John

Had a lovely stay over three nights here. My room was quiet and clean, no issues at all during my stay. The only thing is that the parking lot can fill up pretty quickly. Other than that, I recommend it.

Friends_and_family Friends

10/10

Exceptional

01 Jun 2026

Amir Hossein

We had a great stay at Robin Hood Inn & Suites. The room was clean, comfortable, and had everything we needed for a short trip to Victoria. The staff were friendly and helpful, and the location was convenient, with easy access to downtown and the main attractions. The parking was also helpful and made our stay easier. Overall, it was a pleasant and comfortable experience, and I would recommend this place to other travellers.

Family

10/10

Exceptional

01 Jun 2026

GLENN

You will like the “Great Room” to play pool or watch one of 4 TV’s. There’s also a piano in the great room. Continental breakfast with a pancake maker.

Self

10/10

Exceptional

30 May 2026

Holli

Great older place with free ebike and kayak rentals

Friends_and_family Friends

8/10

Excellent

30 May 2026

Heidi

Bert clean and comfortable
We will stay there again!

Partner

6/10

Pleasant

30 May 2026

Alissa

Room cleaning after 3 nights which is great but they didn’t clean the bathroom. Found someone’s underwater under bed. Breakfast was very basic. Friendly and helpful staff. Lovely location, with lots of green space.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Meghan

We love it here. The breakfast has significantly improved since last year. The e-bikes are the biggest selling point for us and save us hundreds of dollars in bike rentals or parking. Staff is always super friendly and tools are hreat

10/10

Exceptional

29 May 2026

Shelly

Great place to stay…outside is a little dated but the massive tree and landscaping is beautiful. Rooms were clean. And suites were very handy. Great price for a great location. Breakfast was good and there was even an outdoor garden with picnic tables. Plus you can’t beat the free kayaking and bikes!!

10/10

Exceptional

29 May 2026

Heather

The location of the property is very close to the Galloping Goose cycle trail! Awesome! The on site laundromat was helpful.
The outside of the building is showing some age but the rooms have been renovated and are clean. The beds and bathroom are clean and comfortable.

Partner

10/10

Exceptional

29 May 2026

Rita

The room was very comfortable and clean. Unfortunately the furniture are old while the bathroom has been renovated. All the property would need some work.
Breakfast was good with good coffee and fruit

Friends_and_family Family

8/10

Excellent

29 May 2026

richard

Good location and breakfast. Near trails, short walk to water and restaurants

Partner

10/10

Exceptional

29 May 2026

Deborah

Good breakfast with room open for coffee all day.
Comparatively reasonable pricing. Bus to downtown is close by.
Suite was simple but roomy with full kitchen. It's a good place to stay!

6/10

Pleasant

29 May 2026

Andrew

The guy on reception was very helpful and allowed us to move rooms as the first one was very dark and had a strange aroma. Our second room was lighter and spacious but sadly the aircon unit tripped the lights and sockets. Breakfast was not the best and only had frozen gluten free bread as a gluten free option.
I can understand why some people like it, but we wouldn’t book again.

Partner

4/10

Poor

28 May 2026

elizabeth

1. Usually a hotel welcomes me through email or text about an upcoming trip to their
hotel in advance of the stay. Nothing from this one.
2. The room window opened up onto a dirty, busy, noisy hallway.
3. The tv did not work. The front desk man could not make it work and the maintenance man could not make it work.
Finally the front desk gave us a better room, after pleading with him.
My husband seems to think because we booked with Hotels.com that we got an inferior room. The hotel puts online booking clients in the worst rooms and saves the best rooms for direct clients.

10/10

Exceptional

28 May 2026

Franky

Overall, the motel staff was welcoming and friendly (shoutout to Karen, Kevin, and Adi). The food selection for the breakfast was limited. Unfortunately, although we had plans to kayak, we were not informed that we needed to be there 15 mins ahead of time and missed the timing. The e-bike experience was also fun and the staff were helpful with our first time riding the e-bikes with the instructions and directions to the Galloping Goose trails. Thank you!

Family

8/10

Excellent

28 May 2026

Chelsea

I laughed when the motel came up as I remembered it from my childhood. I didnt know what to expect but I was pleasantly surprised by our stay. The rooms weren’t fancy but very clean. I wasn’t bothered by any traffic noise and the bed was very comfortable (best pillows ever). The staff were all wonderful and friendly. The breakfast did the trick and the great room was nice. Awesome to have tea, coffee, and specialty coffees available at all times. The guests mingling and having the pool table gave it a really nice, old time social feeling. I wouldn’t hesitate to recommend it to anyone looking for a comfortable stay and definitely would recommend it to sport teams as the great room is perfect for hockey team evening hangouts.

Family

10/10

Exceptional

25 May 2026

Craig

Older hotel but well kept and everything worked. Quiet rooms and only 7 min drive from the harbor

Pet

8/10

Excellent

25 May 2026

Beryl

The breakfast was simple but adequate