Name: Island Travel Inn
Address: 1850 Douglas St, Victoria, CA

10/10

Exceptional

03 Aug 2026

Kierstan

I paid half the amount of other hotels in the area and it was worth it so I was able to have money to take my kids whale watching! The property is old and run down, sure, but the two gentlemen running the front desk were so nice and helpful, they really took care of us. This is a bare bones kinda place but the elevator worked, as did the air conditioning so not much more I could ask for! The beds were also super comfy which was surprising, they use nice thick comforters and gave each queen bed FOUR pillows which is so refreshing. Would absolutely stay here again just to be so close to walking distance at an affordable price!

4/10

Poor

03 Aug 2026

Vanessa Joy

No drinkable water available and staff dont refill the bottled water they have at the front desk. Very rude staff

4/10

Poor

02 Aug 2026

Dimuthu

😞

6/10

Pleasant

31 Jul 2026

Aaron

Run

6/10

Pleasant

31 Jul 2026

Kasumi

It was okay stay. Room has enough room even with two beds. It’s an old building so bathroom and door have stains. With the price we paid it was okay. I messaged the inn via Expedia message as well as sent an email however they never answered. I guess better call them.

2/10

Poor

30 Jul 2026

carla

The hotel was in an area with lots of homelessness and drugs. That’s what you saw when you looked out the window. They don’t clean rooms unless you ask. Our toilet was not working on the first day, we had to contact the 4 times to fix it in 5 days stay. We found bed bugs the last day prior to leaving and the employees were arguing with us about them. They would not tell us who owned the hotel or let us talk with the manager. It is disgusting that if people from other countries go to Victoria for a holiday and stay there the bad impression of Canada it will leave with them. We contacted the island health authority to look into this place.

6/10

Pleasant

30 Jul 2026

Mary

Basic accommodation a 10 minute walk to the inner Harbour.

2/10

Poor

30 Jul 2026

xiaoxin

Smells so bad.

2/10

Poor

27 Jul 2026

Ross

Dirty clothes in one of our rooms, stained sheets and black mold in the other. Have not been able to speak to anyone from the hotel despite several inquiries to the front desk. Would not recommend

8/10

Excellent

26 Jul 2026

Vicki

Beds are firm but clean. Bathrooms are small. My room’s bathtub could use updating. Give the new management kiddos for cleaning up the place.

8/10

Excellent

26 Jul 2026

linda

We stayed at this hotel on our way into Vancouver island and then again on our way back. It is very reasonable priced, has good parking on site, is well maintained and easy to find near China Town. This time we were in a different room . It can be a bit noisy since it is on Highway 1 and on a corner. The room was very comfortable and the furniture a bit strange - two overstuffed chairs with small tables and some strange lampshades. The big bath has a two person jetted sub with a handheld shower. We didn't use it but it was noteworthy. We were overall glad for both stays and would certainly stay there again.

6/10

Pleasant

26 Jul 2026

Karuppasamy

It was ok. Room was having bathroom light issues and they didn’t fix it and also bathroom door as well was having lock issues.

8/10

Excellent

26 Jul 2026

JULIA

.

8/10

Excellent

23 Jul 2026

Aura

Room need pay attention to dust the furniture like lamp behind TV. I am allergic to dust.
Everything was good.
Thank you.

10/10

Exceptional

22 Jul 2026

Nancy

Good location

Family

10/10

Exceptional

21 Jul 2026

linda

I was a little late getting a reservation and we needed economy so I had low expectations and instead found this place has a great location and was good
We got room 99 which had a full kitchen
We stayed two nights and are staying again on our return trip.

Partner

8/10

Excellent

21 Jul 2026

Theodoric

I really enjoyed my stay here - the location was excellent and the hotel was more than adequate. It's not brand-spanking new, but it was clean and had a lot of charm. I had a great stay in Victoria and was glad I stayed here and wasn't dissuaded by the more critical reviews. If you want everything new and modern, you can stay somewhere else. But if you want a clean hotel which is reasonably priced and walkable, then this a good choice.

Partner

2/10

Poor

20 Jul 2026

Sharma Family

Im very disappointed in the room its very dusty

Family_with_children

4/10

Poor

19 Jul 2026

Madelyn

Not clean. Dirty fridge. Smells bad

Friends

2/10

Poor

19 Jul 2026

Susan

This is a this is a decrepit location that needs all kinds of maintenance. The bathroom in our suite was horrible with faulty plumbing and a very dirty bathtub. The bed was comfortable and clean. The location is convenient but the overall building is disrepair and smells of air fresheners. Lots of homeless people in the neighborhood. Not pleasant to walk around in this area. Not particularly safe. Nope.

Partner

2/10

Poor

19 Jul 2026

Nicole

The shower had pink and black mold...like they did even try to clean it....EVER

Family_with_children

10/10

Exceptional

18 Jul 2026

Sam

Very good location. Close to everything vital points! Not luxury but good for budget accommodation

4/10

Poor

16 Jul 2026

Pranav

Not upto the mark. Beds quality really poor. Not worth the money.

4/10

Poor

16 Jul 2026

Arshdeep

Not happy with what I paid for
Parking was fine
Filthy bedsheets
Dark gloomy room

Friends

10/10

Exceptional

16 Jul 2026

CARLOS

Muy bien todo

Family

8/10

Excellent

14 Jul 2026

Janice

Great location for a basic room in Victoria.

Family

4/10

Poor

13 Jul 2026

William

The manager agreed to show us the room when we arrived because when my husband saw the building he wanted to cancel the reservation. The building is in terrible shape. The bed was ok but the room needed a lot of work. The rugs looked old and dingy. The shower grout had mildew. The shower mat was old and dingy. The sink stopper was a small wire one that you buy for the kitchen sink. We stayed for 2 nights but never again. If you just want a place to sleep and cheap, then go for it.

Partner

8/10

Excellent

13 Jul 2026

Alan

The place was close to every thing little noisy due to its was close to main street bit all over was good place

Family_with_children

8/10

Excellent

13 Jul 2026

Kevin

x

8/10

Excellent

13 Jul 2026

Rutvi

Price us fair, location is goid too like from downtown you can go anywhere , public transport is accessible, parking was good too

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

Donna

Dated but comfortable, except for the surrounding area.

Family_with_children

8/10

Excellent

11 Jul 2026

Sukhwinder

Was good place to live around for Short term stays

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Hugh

Had to ask for a door knob do not disturb card, but other than that my stay was okay. Not a luxury hotel, but it's comfortable enough.

Self

10/10

Exceptional

07 Jul 2026

Tony

Friendly and helpful staff, excellent location just a short stroll to the inner harbour and at a price you won’t find anywhere else near the downtown area

Self

4/10

Poor

06 Jul 2026

Marivec

Location very good, 3 blocks from China Town,.
Free parking, But, the room and bathroom and bed not good at all. Need renovation the whole room. Will not recommend to any one.

Family

2/10

Poor

06 Jul 2026

Amy

Terrible, not clean

8/10

Excellent

05 Jul 2026

Greg

Reasonable price, but the property is dated. Need to fix the locks on doors and function of the doors closing properly.

Partner

6/10

Pleasant

05 Jul 2026

Eufemia

Low wifi.
Slow elevator.
The washroom looks like it wasn't cleaned at all. Yellowish. I don't know if it is pee or bleach?
The good thing is the staff are amazing.

Friends

6/10

Pleasant

05 Jul 2026

Leah

Room 3/5 staff 3/5 able to leave luggage after check out 5/5 walkable to downtime if not carrying luggage.

Self

2/10

Poor

04 Jul 2026

Ginger E

Will not book here again. We couldn’t check in due to symptoms failure till later. No ice. Manager came into our room while there to look around with no explanation!

Partner

2/10

Poor

03 Jul 2026

Abdisamed

Wasn’t clean and smiling badly smoking inside the rooms was so bad the bed and bed sheets oh no was dirty

Family

8/10

Excellent

02 Jul 2026

Komalpreet

Pretty quiet,

Self

10/10

Exceptional

02 Jul 2026

George

Expecting a not so good place but was pleasantly surprised by how good this place was. New carpets, new paint, free under ground parking, overall an excellent place.
The front desk was efficient and answered all questions. I will stay here again.
You can walk into town in 10 mins or take a bus just outside.
Really quiet area. There are some vagrants around but none ever upset us or even talked to us.

Partner

10/10

Exceptional

30 Jun 2026

Lucy

Windows were dirty but rest of the room was clean.

Self

6/10

Pleasant

29 Jun 2026

Lois

Very dated, in a bad area of town,bed was okay

Partner

2/10

Poor

29 Jun 2026

Jasjeet

The room didn’t mean my standards with stains on the chair the coffee machine wasn’t cleaned, it wasn’t put o

8/10

Excellent

28 Jun 2026

Ireen

Great location! Friendly staff, I love the King size beds in the rooms, clean beddings too! I just wish they could improve on cleanness of the bathrooms especially the bathtubs, otherwise this has always been my go to place in Victoria.

Friends

10/10

Exceptional

27 Jun 2026

Rajinder

Good place to stay n explore downtown

Friends

8/10

Excellent

27 Jun 2026

stephen

Travellers Inn is excellent value. It is clean, well located, has secure parking, and although not the newest on the block still delivers. I will definitely stay again and have already booked my next stay. Give it a try!

Self

6/10

Pleasant

23 Jun 2026

Katey

Just don’t visit in the winter- the furnace doesn’t work. We were going for a budget stay and this location delivered. Location is great for bopping around Victoria, close to busses.

Partner

2/10

Poor

23 Jun 2026

Amir

Very disappointing experience. I had fully prepaid for my stay, but upon arrival I was denied check-in without any prior notice or clear communication. The situation took several hours to sort out and left me scrambling to find alternative accommodations and pursue a refund.

What made the experience even more frustrating was the lack of communication and customer support throughout the process. Based on my experience, I cannot recommend this property.

Family

2/10

Poor

22 Jun 2026

Hayden

I would never recommend anyone staying here, checked in and out within 1/2 hour.

Friends_and_family Friends

6/10

Pleasant

22 Jun 2026

Chris

You get what you pay for.

I also got some loud neighbours for free.

All night long yelling.

It’s about $200/night less than other hotels in the area. Makes sense.

Family_with_children

8/10

Excellent

21 Jun 2026

Leigh

The property is fairly dated but it is centrally located within walking distance to downtown and local attractions. Having free parking available was great.

Partner

8/10

Excellent

21 Jun 2026

Chris

Everything was great

Self

6/10

Pleasant

21 Jun 2026

Taneal

Definitely not super appealing from outside. The rooms were clean and it was close to where we wanted to be downtown for the night.

Friends

6/10

Pleasant

20 Jun 2026

Pattie

Coffee machine and ice machine not work. Website there was a restaurant and there was not.

Self

6/10

Pleasant

19 Jun 2026

Patricia

clean room; area a bit shady though

Partner

2/10

Poor

18 Jun 2026

Nick

Textbook cheap hotel. Manage your expectations.

Self

4/10

Poor

18 Jun 2026

Robert

I never stay there again

Family

4/10

Poor

17 Jun 2026

Kathleen

street people outside, noisy guests inside

2/10

Poor

16 Jun 2026

Manpreet

Worse ever, in room have bugs on bed and washroom was not clean, no mat in bath tub. My brother slipped and fall down there. We have to file the case against hotel.

Family_with_children

10/10

Exceptional

15 Jun 2026

Beverley

This Hotel is the cleanest I have been in.
It may be old but it makes up for that with how spotless the hallways and rooms are.
Check in was quick and pleasant.
Underground parking felt save.
I would stay here again.

Self

6/10

Pleasant

15 Jun 2026

Rachael

They had our room ready early so we were able to check in early. The bed was incredibly uncomfortable, but for the value it was fine for a couple nights.

Partner

6/10

Pleasant

15 Jun 2026

Erin

Good for a place to stay with no frills, beds were super comfy, lots of pillows, kind staff. In need of upgrades in the bathrooms but all around no real complaints for a nice bed and a warm shower kinda place.

Friends

8/10

Excellent

14 Jun 2026

Bryan

Bath tub was slippery, and there was no grab bar.

Self

6/10

Pleasant

14 Jun 2026

Laurence

There was a large bathtub with only a hand held shower, no shower curtain or grab bar.
Next door to some kind of place for homeless or drug users, ambulance came twice during our 2 night stay.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Lisa

Great location!! Dated looking hotel. But everything worked well and had all the essentials- plenty of plug ins, coffee machine, hair dryer, fridge tv & microwave (although I didn’t use the last 2).
King size bed with lots of pillows.
Old style AC but worked well. Quiet while I stayed there. I would stay again.

Self

8/10

Excellent

14 Jun 2026

Olga

I only stayed 1 night but for the price it was fine. I definitely would want to stay for multiple days. Bathroom is really small, older building and a bit run down and not the best part of town.

Self

6/10

Pleasant

12 Jun 2026

Jean Paul

Inexpensive hotel compared to rest of Victoria so worth it just for a bed.

6/10

Pleasant

09 Jun 2026

Delia Gamlanga

The property is conveniently located near the harbour, which is where most of our activities and itineraries begin. It is within walking distance & has easy access to bus transportation too. There are plenty of dining options available, as long as one is not specifically looking for Michelin-starred or formal dining. Regarding the presence of homeless individuals, i find them respectful of your personal space, they don't bother people around and do not cause any disruption. Just always be aware of your surroundings.
The staff were satisfactory, though they seemed to lack enthusiasm and were primarily focused on their duties. However, they were attentive to our requests, and we only needed to approach the front desk for assistance. Regarding our room, we noticed that the air conditioning unit was quite loud, but it functioned effectively. The bed was comfortable, but the pillows should be replaced as they were too flat. A significant concern was the presence of mold in the shower area, specifically around the drain, sides, corners and floor of the bathtub. It is hoped that attention will be given to address this issue, as it poses a health risk.

4/10

Poor

07 Jun 2026

Darcy

Property is old and dated. Not super dirty but not really clean either. Only 1 ice machine and it was broken during our stay so no ice available.

8/10

Excellent

03 Jun 2026

Emily

It was very doable for the price

Partner

2/10

Poor

02 Jun 2026

Poonam

Horrible service ever. Never Recommend anybody.

Family_with_children

4/10

Poor

01 Jun 2026

Michael

Good Location.

Business

6/10

Pleasant

01 Jun 2026

Jean Grace

The room was ok but it has carpet stains and so with bed sheets and pillow case. Definitely needed renovations and thorough checking.

Checking in was not great as we have to wait for 30 minutes as they are still cleaning the room.

Staffs were helpful.

Family_with_children

8/10

Excellent

31 May 2026

Davinder

Easy access

Family_with_children

10/10

Exceptional

30 May 2026

cherie

Not enough, grab bars in the bathrooms for ADA people

2/10

Poor

30 May 2026

Steven

No comment

10/10

Exceptional

20 May 2026

Lawrence

Ok hotel!

Partner

10/10

Exceptional

20 May 2026

Lawrence

Ok hotel!

Partner

8/10

Excellent

19 May 2026

Michael

A convenient location with a reasonable price is not a lot of maintenance, but it is a two-star.

Self

4/10

Poor

18 May 2026

Maria Virginia

1. Location is nice
2. Nothing special about place .
3. Things i don't like
- Unpon check in the front desk i book for two rooms abd i was given only one set of key. And the staff insist he gave it already ye even told maybe simeone took. Just the two of us on the counter during that time
- Room 230 the phone is not working what if there 8s an emergency that your to call the front desk.
- Room 230 the toilet tank when flush it it wont automatically fill in so what we did we remove the top cover to a full the string inside so it will fill in the water. I think they need to fix it.
- No coffee in the room they should check it already before the customer check in.
Room 114 it was cold in our room the heater is not working it was raining out side that makes the weather cold. We notice a portable heater in our room so i just figure it out why they provide that. They should fix the problem first yet they let the customer book for the room.
- Look for the mini fridge how thick the ice is lock of of proper maintenance.
I won't recommend this place. We stay there last May 16-17,2026.

Friends

10/10

Exceptional

15 May 2026

Xavier

Good

10/10

Exceptional

13 May 2026

Evelyn

It was very clean rooms are large beds great would definitely stay there again

Family

6/10

Pleasant

13 May 2026

James

Great location and secure parking.

Partner

10/10

Exceptional

11 May 2026

Snigdha

Good

4/10

Poor

10 May 2026

donna

Everything from check-in was difficult

Partner

6/10

Pleasant

08 May 2026

Harpreet

Staff very good

Business

2/10

Poor

08 May 2026

Joe

Hotels was dirty on arrival. Carpet was gross. Bed was clean but never unpacked suitcase. Hotel lack maintenance and area felt unsafe after hours with a numerous of homeless in area.

Friends_and_family Family

8/10

Excellent

28 Apr 2026

Roy

The area around this property is filled with homeless people. It felt unsafe! Unfortunately we will not be staying here again!

Partner

8/10

Excellent

27 Apr 2026

Aaron

ok

4/10

Poor

26 Apr 2026

Rahil

Affordable if traveling on budget. Everything is easier to connect with city

Partner

2/10

Poor

22 Apr 2026

Mehrdad

Our stay at this hotel was unfortunately very disappointing.

The towels had a very unpleasant smell, to the point that we didn’t feel comfortable using them at all. This is something basic that really should be taken care of.

Late at night, new guests checked into the room next to us and were extremely noisy. It was quite disruptive and made it difficult to rest.

We reported the issue to the front desk, but no meaningful action was taken. They only said they would follow up, but nothing actually changed.

Overall, the experience did not meet our expectation

Family

6/10

Pleasant

21 Apr 2026

Nancy

Old and needs updating. Clean and close to the concert venue.

4/10

Poor

21 Apr 2026

Scott

Front desk Check in was extremely rude and short with us

6/10

Pleasant

21 Apr 2026

Umit

Air conditioning wasn’t good. No water in room.

10/10

Exceptional

20 Apr 2026

Kelly Stephany

Be careful with the lights is the only thing

4/10

Poor

19 Apr 2026

Sierra

The Gentleman working the 16th around 2 pm was the nicest gentleman i have ever met bless his heart.

On the 14th the gentleman named Muhammad was the rudest employee ever. After i found a hair in my bed told me to re make my bed myself because housekeeping is gone! i also have pictures. Was a dark long hair i am female blonde

Self

6/10

Pleasant

18 Apr 2026

Harald

The staff was very efficient

Self