Name: Great Wolf Lodge Wisconsin Dells
Address: 1400 Great Wolf Dr, Wisconsin Dells, 53913, US

10/10

Exceptional

18 Jul 2026

Laura

Excellent service but indoor pools need ventilation

Family_with_children

8/10

Excellent

17 Jul 2026

Richard

This place is great for families with children, my grandson had a blast.

Friends_and_family Family

8/10

Excellent

17 Jul 2026

Lucina

It has all the amentias except for a free breakfast. The rooms could use an update, NGL, but at least you don't have to worry about things getting trashed by your kids, since somebody else's kids already trashed it. They charge you 30 bucks for walking through the door when you book third party like Expedia. It is a very expensive place to stay, but it does include the water park so its a little justified. I would stay here every time if they didn't charge so many hidden fees. Is kind of a bummer.

Family_with_children

8/10

Excellent

15 Jul 2026

Miriam

2nd Visit, kids enjoy time at the resort!

Family_with_children

4/10

Poor

15 Jul 2026

Pete

1. we wanted a handi-cap accessible room and our room was not.
2. bathroom was not wheelchair accessible.
3. only 8 wheelchair accessible parking spots in our area and we had to park in the back of the parking lot so we could use the wheelchair ramp on our van to get our child in and out of the van and we were charged $20 a day for parking and this was not disclosed prior.
4. pool handicap chairs did not have chest straps and not able to use for our child
**** would never go again as this is not a wheelchair friendly environment.

Family_with_children

6/10

Pleasant

15 Jul 2026

Danielle

Took an hour to check in very slow check in.

8/10

Excellent

15 Jul 2026

Susan

Watch what they charge you! I was overcharged and it was hard getting the money back.

Family_with_children

6/10

Pleasant

14 Jul 2026

Mark

Great place for kids to have fun, having said that, the room was quite dirty. I mean, it has clearly been a while since these rooms have had a deep cleaning. I took my grandkids there and had to basically clean & disinfect the room before we walked in. Normally I would have requested another room, (I would have had to get back in line). unfortunately there were so many people Checking in that it would have taken at least another hour on top of the 45 min we already waited. We stayed 4 days with no housekeeping or fresh towels. Parking is a hot mess. We still had a great time despite all the extra cleaning.

Family_with_children

10/10

Exceptional

13 Jul 2026

Kihara

Me encanto esta fue mi primera vez con ellos y sin duda volveria! Excelente para niños de 3 años en adelante van a disfrutar un monton

Family_with_children

6/10

Pleasant

13 Jul 2026

Maria

Omg!! The wait time to get checked in, it was horrible it took over and hour, and when I finally got there, they took extra 20 minutes and then they gave me my wristbands and no room, they stated that they will text me when they have one ready and hour later I got a text, if my check in is at 4 I should have a room at 4pm because thats what I paid for not an hour and a half later..other than that, everything else was good, but I will not be returning anytime soon I cant do lines like that at check in..

Family_with_children

6/10

Pleasant

13 Jul 2026

Jose Luis B

Seems the place needs a face lift… the lazy river seems to not flow or be as clean like it used too a year ago same with the wave pool it used to howl and make decent size waves now it’s just hisses and make the smallest of waves if any… furniture in the rooms seems very very old . It is better suited for younger children not many things to do for older children or adults. And prices have gone up I mean you pay $20 for parking in a packed parking lot it’s not like you get your parking spot or a decent parking space. It desperately needs an upgrade!!!!

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Bradley

The only negative is they do charge $21.00 per car for parking. It’s overpriced on top of the room prices.

Room prices have reached the limits for normal blue collar workers.

I believe SOON it will take its toll on the massive water park resorts.

The Dells in general is now out priced.

You can fly and stay at Disney for what the Dells prices are.

Self

4/10

Poor

11 Jul 2026

Mary

Room was in need of repairs & dirty. The carpet was filthy, it turned the bottom my socks black. There was hair that didn't belong to us on the \"clean\" hand towel hanging next to the sink. One queen bed was busted in, extremely uncomfortable & squeaky along with hair on every single \"clean\" pillows & in-between the folded \"clean\" sheets that was someone elses. Both chairs& the couch busted in. Found a hair at the bottom of the queen bed we did sleep in, that belonged to someone else. The shower tub needs to be sealed. The bottom dresser drawer was broken & left shoved into the spot. The refrigerator made a loud humming noise. Worst of all was the air quality. The AC needed to be replaced or professionally cleaned. It smelled disgusting & shook the room when it ran. The Waterpark was also dirty & in need of repairs. The adult hot had a molding lime left of the edge& the tile hasn't been scrubbed, there is a green scum at the top. Which was still there 1st thing in the morning. The wave pool had 2 bandaids in it. The splash pad had rusting equipment everywhere. Your only allowed 1 pool towel per guest at a time & they were small & ruff. Scraping your skin to dry off. They only had 1 person checking people in, which was a long wait. There's no early check in so if you want to use the water park before 4p.m. when check in begins you have to pay $12 for a sm locker. The water park hrs are a joke 9a.m to 8p.m. when check out is at 11a.m. not a resort anymore, but a decrepit hotel:(

Partner

10/10

Exceptional

10 Jul 2026

Chad

Great hotel and friendly staff . We loved the water park

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Sargon

Everything was great except I didn't like the $20 a day parking which I don't remember reading about anywhere before I got there. The parking belongs to the property so I don't understand why it's necessary to charge money to park your car there. I could understand charging you for a second car, but the one you drove to come to the hotel, doesn't make any sense.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Joua

Loved their customer service and staff were friendly. They always greet their customers while walking by. Service items that were requested were brought to the room in a short amount of time. Will definitely return.

Family_with_children

10/10

Exceptional

06 Jul 2026

Geronima

good

10/10

Exceptional

06 Jul 2026

Victoria

Clean friendly kid oriented

Family_with_children

6/10

Pleasant

06 Jul 2026

Paul

Rooms were clean. Could use some updates in the bathrooms. Appliances need update. Hair dryer didn’t work. No lotion for skin bottle was empty.

Family_with_children

10/10

Exceptional

05 Jul 2026

Fay

The water slides are great fun! Grand kids had a great time! The dance and balloon drop were enjoyed as well!

Family_with_children

8/10

Excellent

04 Jul 2026

Steven

The water slides were fun. The resort is starting to show its age though. The staff was very polite and helpful. There was a surprise $20 per day parking fee we were unaware of until we checked in. That was not nice. The food prices were a bit higher than expected but that’s probably at all the resorts. Overall we would give it 7.8/10 rating. We loved LEGOLAND California where a buffet breakfast was included for each night we stayed. If we can find a resort that does that, we will go there next time. And we will try one of the newer resorts, there are so many options it’s hard to decide where to stay. But Great Wolf is nice and centrally located and there are good restaurants and kids entertainment within a 5-10 minute walk.

Family_with_children

6/10

Pleasant

04 Jul 2026

Elizabeth

The staff were friendly and helpful.they have activities for the kids that it felt like almost every hour so that was fun. Stayed in a suite and the top room was hot even after blasting the AC to 60 degrees so I would recommend staying at a different suit. The sliding door was stuck so we couldn't enjoy the balcony.

Family_with_children

2/10

Poor

04 Jul 2026

Mayra

Was sent to the first floor with terrible service off all kind. Bedroom wasn’t cleaned, roaches crawling around the carpet and phone service was bad.

Family_with_children

10/10

Exceptional

02 Jul 2026

Mario

The room was clean and smelled like any ordinary nice hotel plus the area was kid friendly would recommend going but there food was amazing 👍👍👍

4/10

Poor

02 Jul 2026

Iris G

Poor reception and spent the whole day doing the check in. Gave us the wrong room without our birthday package and the building looked old. The indoor pool was extremely hot and humid. Although I will give that the lady from where we got pizza was nice, also a guy in the gift shop was nice. The arcade was fun.

Family_with_children

10/10

Exceptional

02 Jul 2026

Pablo

Good excellent services nice and clean

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Almarosa

Nothing

Family_with_children

6/10

Pleasant

30 Jun 2026

Crystal

For the price, it was ok.

Family_with_children

8/10

Excellent

30 Jun 2026

Eugene

Rooms were clean and comfortable but somewhat dated in appearance. Parking was inadequate for people with handicaps. We found a handicapped parking. Space which was at the end of the wing where we stayed and I had to walk quite a way to get into the facility and then to our room. Tha facility was family friendly and we had eno problems with staff.

Friends_and_family Family

4/10

Poor

28 Jun 2026

Annette

The hotel needs some serious work! It’s so run down. The slides and the stairs leading up to them were seriously gross! Not staying at this location again.

8/10

Excellent

27 Jun 2026

Alvin

I didn’t like the parking fees, when you stay at the property your parking should be free.

Partner

4/10

Poor

26 Jun 2026

Merlin

Be prepared to pay for everything including parking. You have to buy a parking pass and then 20 dollars a night. I couldn't find any ice machines.

Family_with_children

10/10

Exceptional

26 Jun 2026

Brian

First time staying at the great wolf lodge. Met the grandkids there and had a wonderful time.

Family_with_children

6/10

Pleasant

25 Jun 2026

Cali

Beds were not comfortable cleanliness was ok and people below us had a dog yapping at 1am and the people were very loud also woke us up didn’t realize dogs were allowed plus charges for Everything expensive for a mediocre room

Family_with_children

2/10

Poor

23 Jun 2026

Katherine

The drinks and food are crazy overpriced. Paid $20 for a pina colada. I'm not kidding you $20! Eat dinner at this woodfire grill that's supposed to be there \"fancy restaurant\" it was not fancy the food was terrible. The serving staff, the blessing staff, the hostess, the kitchen staff, and the manager of the restaurant all seemed like they had no idea what was going on. We ordered an appetizer and it didn't come until it was time for us to pay and leave. The appetizer we ordered was the pork belly, which we asked about when we received our food having not received our appetizer yet, they replied that it was not done. Then when they brought it out when we're ready to leave it was overcooked dried out and terrible. The one good food that we had there was the breakfast, however we were also lied to about that. We were told that it would be a buffet and that it was all you can eat take it up to your room you pay $20 per person and you can eat as much as you want if you take it up to your room come back and get more.. it is not a buffet I was cooked to order and it's only all you can eat if you sit in the restaurant. The rooms are horribly outdated and not very clean. There was a few different small broken things in the room like crack broken tiles in the bathroom that you could cut your foot on. All of the tables look like they were over 20 years old and in really bad shape. I will not go there again and I will not recommend it to anyone!

Family_with_children

2/10

Poor

23 Jun 2026

Konan

Terrible

10/10

Exceptional

22 Jun 2026

Mark

Shower gel was empty. Everything else was good.

Friends_and_family Family

6/10

Pleasant

21 Jun 2026

Lilia

No cleaning rooms daily, old carpets, very warm rooms and outdated AC system,
Staff at front desk could be friendlier

Family_with_children

10/10

Exceptional

20 Jun 2026

Hector

I like it

Family_with_children

8/10

Excellent

20 Jun 2026

Loknath

Well maintained. Wish it was clearly called out somewhere about the parking fee. It was a surprise to hear about it after reaching.

Family_with_children

6/10

Pleasant

19 Jun 2026

Benjamin

You have pay for parking when your staying in the hotel

Family_with_children

8/10

Excellent

16 Jun 2026

Lisa

Nice place for the kids to play and unwind. Rooms are outdated but nice enough for the amount of time there. Great location

Family_with_children

10/10

Exceptional

16 Jun 2026

Timothy

kids ages 12, 10 & 5 all enjoyed the water park multiple days

Family_with_children

8/10

Excellent

15 Jun 2026

Jeremy Lynn

It was cool expert

Self

4/10

Poor

14 Jun 2026

Lorenza

The staff members that helped me check in was rude didn’t even ask us if we wanted the lower level or upper level they charge for parking

4/10

Poor

13 Jun 2026

Dalila

Rooms are not cleaned during a guest’s stay, which means that many maintenance and cleanliness issues go unnoticed by the housekeeping staff.
In room 260, the refrigerator door seal is hanging loose, causing the refrigerator to leak. The shampoo dispenser was empty upon arrival. The patio door lock is broken, and a metal rod is being used to keep the door closed.
In addition, I found the top portion of a young girl's swimsuit between the bed sheets, which indicates that the bedding may not have been properly inspected or changed. I also requested an iron and was provided with one that did not work.
Finally, parking is not complimentary and costs $20 per night, which adds to the overall expense of the stay.
Overall, the condition of the room and the lack of attention to maintenance and housekeeping issues made for a disappointing experience.

Family_with_children

10/10

Exceptional

13 Jun 2026

Ciera

Awesome place to stay. Amazing service and the kids had a blast! Rooms were clean, property was always maintained and workers making sure everything’s working in order. Staff was super helpful! Definitely will stay again!

Family_with_children

10/10

Exceptional

10 Jun 2026

Jennifer

It a bit older of a facility but we had a very good time!!

Family_with_children

10/10

Exceptional

10 Jun 2026

Lauren

Great for families, lots to do and close enough to walk to restaurants nearby.

Family_with_children

2/10

Poor

10 Jun 2026

Justin

Leaving went to mt Olympus.

Family

2/10

Poor

09 Jun 2026

Alex

The only reason you're going to this property is to be at the water park. Well the indoor water park facilities are extremely dirty. This places have not been cleaned in a very long time. There are enormous brown spots on bottoms of every pool. The outdoor facilities were much cleaner but that pretty much meant that we were confined to those facilities. Because of that the overall value I'm staying at this property seems to be very low. The front desk staff is not very good. The restaurant is fine and the staff at the restaurant is friendly and helpful. But the most overwhelming part of the experience is the very dirty indoor water park facilities.

Family_with_children

10/10

Exceptional

08 Jun 2026

Brianna

Very nice place will be back soon

Family_with_children

2/10

Poor

08 Jun 2026

Ivan

I was very disappointed with my stay at this hotel. The room was not clean when I arrived, and the toilet was absolutely disgusting. I also noticed that the wave pool was not working, which was one of the amenities I was looking forward to using.

The food and beverage service was equally disappointing. I ordered a mojito, but what I received was basically a glass of water with a little rum in it. It was far from what I expected.

I requested that my room be cleaned, but when I returned, it was still dirty. I had to call again before someone finally came and cleaned it properly. While they eventually addressed the issue, it should not have required multiple requests.

The beds were extremely uncomfortable, the facilities are outdated, and overall the property does not meet the standards I expected.

For comparison, I have stayed at the Great Wolf Lodge in Gurnee, near Chicago, and the difference is remarkable. That property provided a much better experience in terms of cleanliness, maintenance, and overall quality. Unfortunately, this location does not come close to the same standard.

One more thing future guests should be aware of: the hotel charges an additional fee for parking. This was disappointing and is something travelers should keep in mind when considering the total cost of their stay.

Unfortunately, this was a very poor experience, and I will not be staying here again.

Family_with_children

8/10

Excellent

08 Jun 2026

Nick

TLDR: Reasonable price for a good hotel/waterpark combo, good nearby amenities, very family friendly experience. The beds suck!

The bad: Parking fee. This should be included in the pricing of the room, and with all the parking and space there was no need for a $20 a day parking fee, especially since it wasn't advertised as needed. I dislike hidden fees and this was one.
The beds suck. I am used to small and moderately uncomfortable beds in a hotel, but the headboards on these bad boys ruined the room for me. They are rough hewn \"timber\" style headboards that prevent you from sitting against them meaning you can't sleep inclined, and they were splintery meaning if you got too close you could get cut or splinters: got a minor bleeder on my hand in my sleep, was terrible.

The good: the in house water park IS part of your stay price, and has several good slides and multiple pool activities. It isn't the best in the Dells, but it was more than enough for the kids and wasn't an additional cost.
Nearby shopping, dining, and lounges make for easy walking without the need for more travel.
Close to the downtown Dells area, meaning a short car ride has you accessing all the area has to offer.

Warning: Tourist pricing is real, and the cost of playing in this area is more than you will expect if you are coming from a more modest cost of living area.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Danielle

Such a fun mini vacation with my toddler. She had a blast. The location is also very convenient!

Family_with_children

10/10

Exceptional

27 May 2026

Hoà

I’m very enjoyed with my family

Family_with_children

2/10

Poor

26 May 2026

Isabel

La habitación sucia el sofá de la sala y del comedor sucios feo desgastados uno se sentaba y se undia

Partner

6/10

Pleasant

23 May 2026

Chris

Staff was great. Room was fair to decently, elevator broken half the time, water park was gross water was brown/yellow and smelled terrible.

Family_with_children

10/10

Exceptional

18 May 2026

Malik

The staff are amazing!!! The night auditor helped me extend my stay for half the price of my first night. My kid loved the water park ,arcade , and of course the breakfast!

10/10

Exceptional

16 May 2026

Mustafina

Room was clean, plenty of space, I love how they have events for the kids. I brought my 17 month old here and he really enjoyed hisself. I also enjoyed how the have a poolside bar for the parents. My family will be returning.

Friends_and_family Family

6/10

Pleasant

16 May 2026

Chris

Pay 20 dollars for parking is ridiculous. Put that in your price of the room . If you don’t have kids that want to go to the indoor water park, resort is average for two adults without children.

Family

10/10

Exceptional

08 May 2026

Marcin

Very nice place to stay with kids .
A lot of fun in water park

10/10

Exceptional

04 May 2026

Eduardo

el personal de trabjo es muy amable y atentos hablan los dos idiomas

Family_with_children

10/10

Exceptional

03 May 2026

alberto

Muy buenas instalacoones

Family_with_children

10/10

Exceptional

28 Apr 2026

Adriana

Clean rooms, attentive staff

10/10

Exceptional

27 Apr 2026

Reyna

Yes I recommend Great wolf highly, really good experience.

10/10

Exceptional

26 Apr 2026

Heather

We have a 2 year old and a 15 year old. Both had a great time. Clean rooms.

Family_with_children

6/10

Pleasant

22 Apr 2026

June

Staff wasn’t always knowledgeable.

8/10

Excellent

20 Apr 2026

Jennifer

This was our first time staying at the Great Wolf Lodge. The room was nice and clean. Plenty of extra blankets,towels and pillows. The Waterpark was full. alot of kids the weekend we stayed due to Tournaments going on. So we didnt get a chance to go into the water park due to it being full with kids. All good though it happens. We were charged for parking which I had no idea. They have a huge parking lot not sure why that was an additional charge. It's right on their property. Wish check in was sooner then 4pm it takes up half your day by the time you check in your day is almost over especially if you are staying for only one night. Hard to squeeze everything in. Other than those two issues it is still a good place to go with kids.

Partner

10/10

Exceptional

19 Apr 2026

Andrea

The staff were extremely kind and helpful. The room was clean very comfortable.

Family_with_children

10/10

Exceptional

19 Apr 2026

Enfinity

Very delightful experience.!

Friends_and_family Family

4/10

Poor

19 Apr 2026

Luis

I pay for a good room and they gave me the lowest rate on price.

6/10

Pleasant

19 Apr 2026

Michele

Parking fees were unexpected at check-in and our room was not as clean as I would have liked.

Family_with_children

10/10

Exceptional

15 Apr 2026

Daniel

Clean and an amazing time

Family_with_children

10/10

Exceptional

15 Apr 2026

Trisha

Easy Parking. Fun for our family with teenagers but we saw group activities with little ones as well. Lots of food options and nice gift shop. Prices comparable to others. We bought a pizza for $20. Water park is great even with it being too cold to go outside. 10/10 would recommend to anyone!

10/10

Exceptional

08 Apr 2026

Amanda

I loved the stay, they offer everything that they have with the room, they was very clean, and the staff was friendly and helpful. I will definitely be back.

Friends_and_family Family

6/10

Pleasant

07 Apr 2026

Allie

They gave us a room that maintenance was actively working on. The A/C unit was torn apart and the dresser drawers were scattered around the room. They did get us a new room but we had already unloaded all of our belongings and had to move all of our stuff to the opposite side of the hotel. Which is a lot of stuff when you have a 2 year old.

Family_with_children

10/10

Exceptional

05 Apr 2026

Melissa

Staff was fantastic

8/10

Excellent

31 Mar 2026

John

The pools were nice and the waterslides were all open during our stay. During a prior stay some of the waterslides were not working. Also the gym is extremely outdated.

Family_with_children

10/10

Exceptional

30 Mar 2026

Michael

👍

Friends_and_family Family

6/10

Pleasant

29 Mar 2026

Adam

Clean room. Family friendly. Bar right in the middle of the pool areas. Kids activities galore. Our problem was the mattress needed replacing horribly. Big divots. Love the wrist band as an all purpose function, room key, entrance to water park, paying method etc.

Partner

8/10

Excellent

28 Mar 2026

SERGIO

Everything was fine but the room was not cleaned thoroughly. We found candy and chips nex t to the bed. Cat hair in the sofa. Allergies didnt allow my children to enjoy time in the room.

10/10

Exceptional

28 Mar 2026

Kelly

Overall waterpark could use some behind the scenes cleaning. Ex. Chipped pain and bugs on ledges in water park.

6/10

Pleasant

27 Mar 2026

Dujanna

Many of the activities seem to be for younger kids I have two 14-year-olds and really the only thing interesting to them was the arcade or swimming. I hate that the pool closed so early by 8:00. With as much as there is to do in the dells by the time we got back to the hotel we only had about an hour to swim. And other than the jacuzzi area there was no adult area without kids.

Partner

8/10

Excellent

23 Mar 2026

Ernesto

Rooms are ok need some up dating and more options for guest.

Partner

8/10

Excellent

22 Mar 2026

Jeffrey

Smalll resort. Only for those with small kids. Don’t recommend if you have kids over 5

8/10

Excellent

21 Mar 2026

Wes

Good place for one or two nights, not any longer. Overall pretty clean, water park was busy other than that it was good. Parking was $25 and we didn’t know that.

Family

6/10

Pleasant

20 Mar 2026

Paulino

Yes

Partner

8/10

Excellent

17 Mar 2026

Jennifer

Good

2/10

Poor

15 Mar 2026

Shiquita

What was supposed to be a weekend trip for my daughter’s 7th birthday left me with a horrible experience at this hotel. I had booked this trip a month in advance so of course I have no control of the weather. My kids and I took the train here and there ended up being a winter storm warning for Wisconsin so our train for the 15th ended up being cancelled. I ended up having to book a greyhound back die that same day but again it was cancelled due to the winter storm. Because of that then the greyhound only gave us an option of returning on the last bus on the 14th which I had to took because I couldn’t afford to be stock in the dells for an extra day 2 with all the other trains and buses being cancelled for the next 2 days. I tried to explain this to the hotel and asked if they could even give me some type of credit because he had to check out on the 14th instead of the 15th even though I paid for through the 15th. I would have loved to come back again once the weather was better so I was even willing to do some type of credit because I really wanted to bring my kids back. But they refused and I tried to go through Hotels.com and they agreed to refund for the extra day but said they needed the hotels approval and they tried to call several times and got to response. When I tried to talk to the manager he was very rude and talked to me so disrespectful in front on my 4 and 6 year old that they begged for us to just leave. $900 plus hundreds spent there down the drain

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Patricia

The pool was fun

Family_with_children

10/10

Exceptional

09 Mar 2026

ted

Clean room | Staff | Family-friendly | Pool

Family_with_children

10/10

Exceptional

01 Mar 2026

Ibrahima

Yes

10/10

Exceptional

26 Feb 2026

Erin

Everything was great!

6/10

Pleasant

24 Feb 2026

Bob

Was prepped for someone else for their birthday?

Partner

10/10

Exceptional

22 Feb 2026

Brandon

Check in was easy and very helpful staff. Great amenities.

Friends_and_family Family

10/10

Exceptional

21 Feb 2026

Alex

Yes everything was great 😊

Family_with_children

10/10

Exceptional

19 Feb 2026

Roger

Clean room and staff

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

John

It was a great overall experience!

Leisure Partner

10/10

Exceptional

14 Feb 2026

Donna

Room was clean. Water Park was nice, even for just the adults. Only complaint would be the times of the water park. Only open 10a-8p. Very small window of time and wished maybe the adult hot tub could be open a bit longer.

Friends_and_family Family