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Big Mama

Berlin · Germany

Koloniestr 24View location

8.6/10Excellent501 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.2/108.2
Condition8.4/108.4
Location7.2/107.2
Neighborhood7.2/107.2
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Big Mama

Clients may take advantage of the Wi-Fi connection on public areas at Big Mama. The hotel provides 24-hour reception. Communal areas are wheelchair accessible at this hotel. Those who stay at this establishment arriving by car may leave their vehicle at the accommodation's parking spaces.

Some services of Big Mama may be payable.

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With a stay at BIG MAMA Berlin in Berlin (Mitte), you'll be within a 10-minute drive of Friedrichstrasse and Gendarmenmarkt. This beach hotel is 3.5 mi (5.7 km) from Alexanderplatz and 4 mi (6.5 km) from Brandenburg Gate. Make yourself at home in one of the 57 guestrooms.

Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include desk chairs, housekeeping is provided on request, and irons/ironing boards can be requested. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Beach services
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 10 for children
    • Self parking fee: EUR 18 per night
    • Extended parking fee: EUR 18 per night
    • Pet fee: EUR 10 per pet, per day
    • Service animals are exempt from fees
    • Crib (infant bed) fee: EUR 5 per day
    • Rollaway bed fee: EUR 15 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    Polish

    Turkish

    Spanish

Nearby attractions

Silent green Kulturquartier 2 km / 1.3 mi
Mauerpark 2.3 km / 1.4 mi
Max-Schmeling-Halle 2.7 km / 1.7 mi
Schonhauser Allee Arkaden 3 km / 1.9 mi
Charité 4.1 km / 2.5 mi
Friedrichstrasse 4.2 km / 2.6 mi
Torstrasse 4.2 km / 2.6 mi
Oranienburger Strasse 4.3 km / 2.7 mi
Friedrichstadt-Palast 4.5 km / 2.8 mi
Hackescher Markt 4.6 km / 2.8 mi
Berliner Ensemble 4.9 km / 3 mi
Hackesche Höfe 4.9 km / 3.1 mi
German Chancellery 4.9 km / 3.1 mi
Admiralspalast 5 km / 3.1 mi
Museum Island 5 km / 3.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 57
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Bicycle hire serviceExtra charge
  • 24-hour securityExtra charge
Show 15 more facilities & services
  • Bellboy serviceExtra charge
  • Lift accessExtra charge
  • GardenExtra charge
  • Terrace
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Private beach area
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Children playgroundExtra charge
  • Game roomExtra charge
  • Picnic
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Big Mama

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Big Mama

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH KITCHENETTEFAMILY ROOM • WITH KITCHENETTEFAM.KT

    Photos are not available for this room type.

    Big Mama

    FAMILY ROOM WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LOFTRoom • LOFTROO.LO

    Photos are not available for this room type.

    Big Mama

    Room LOFT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LOFT

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BASICDOUBLE • BASICDBL.Z1

    Photos are not available for this room type.

    Big Mama

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin BASICDouble or Twin • BASICDBT.Z1

    Photos are not available for this room type.

    Big Mama

    Double or Twin BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.Z1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Big Mama

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Big Mama

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Big Mama

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Big Mama

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN

    Photos are not available for this room type.

    Big Mama

    FAMILY ROOM QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Big Mama

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Big Mama

8.6
Excellent
501 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.2 /10
Condition
8.4 /10
Location
7.2 /10
Neighborhood
7.2 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
22 Sep 2025
Katherine
Lovely stay here for marathon weekend .
Staff were helpfil , knowledgeable and friendly
6/10
Pleasant
13 Jul 2025
Suyash
The room is fine but the bathroom is a mess. Never seen such a small bathroom.
10/10
Exceptional
24 Jun 2025
Nortrud
Loved the room and staff was super friendly. Friendly neighborhood and cute small businesses. Very easy to get around from there.
Leisure Family
10/10
Exceptional
19 Jun 2025
Tammy
Quaint, charming, and super quiet at night! We were surprised how close to everything we were.
Leisure Family
8/10
Excellent
26 May 2025
Ron
We quite enjoyed our short stay. The area is quite ethnic but really friendly and interesting. It is some distance from the city center but very close to a subway station that became quite convenient for daily travel. We would stay here again!
Leisure Partner
8/10
Excellent
08 Apr 2024
jiri
😉
10/10
Exceptional
06 Jul 2023
Abdul
Every thing was perfect had great time best room best location
10/10
Exceptional
20 Jun 2023
Bjorg
The rooms are basic. The shared space is good and the breakfast awesome. The staff was friendly and helpful. The hotel is a little outside the middle, but public transportation is close by.
Leisure Family
10/10
Exceptional
23 Apr 2023
Meredith
Loved this property. It was clean, staff friendly and helpful. Wasn’t the closest to things. Cost $80 to get from the airport by Uber. The rooms and lobby were cool and colorful. The bar was open 24/7 we had a late night cocktail. I have nothing bad to say about this property.
Leisure Family_with_children
8/10
Excellent
06 Jun 2022
Isabel
Actual hotel and services were nice, would have liked more pillows, however is a bit far from train station and not the most welcoming neighborhood for someone who doesn’t have a good sense of the area or safety
Leisure Partner
10/10
Exceptional
17 Mar 2020
Helene

Perfect for family

Great price. Good location. 650mtr from u-bahn station. Bakery just outside. Clean and spacious rooms. Plenty sockets.
Friends_and_family Family
10/10
Exceptional
16 Nov 2019
Darren
Super clean, and very friendly staff. At theses prices you can not go wrong. Oh, and the pillows were very comfy. I do like a good pillow!
Business
6/10
Pleasant
19 Sep 2019
khoa

Ok to stay here again if there’s nowhere else.

10 stars for the friendly and helpful staffs and excellent service. Located in a bit sketchy neighborhood. The rooms facing the wood are nicer and quiet. The ones facing the residential are not so nice and can’t be noisy.
This is the HOSTEL not hotel. 2 rooms, 4 beds each sharing a 1 small private bathroom. Most people staying here are business and students. I’m a tourist and I feel bad to use the bathroom before they do. The pillow is so tiny and the bed is pretty uncomfortable.
Self
10/10
Exceptional
19 Aug 2019
Ian

Great value hotel with super friendly staff

Fantastic hotel, incredible value. The bed was amazing, room much larger than expected. Staff were incredible, responsive, polite, and just fantastically nice! If I was in the area again, I'd be delighted to stay there again, although I would love a coffee machine in the room (I know they're available in the 'business' rooms), but aside from that, I had a great, comfortable, and quiet stay.
The hotel bar is also very comfortable, and outside area lovely!
10/10
Exceptional
08 Jul 2019
Vernon Garcia

Good little hotel in Gesundbrunnen

Hotel Big Mama is a bit hidden from streetview, and somehow easy to miss. It is, however, a reasonably good hotel and with an excellent price-to-quality ratio. It is located not far from the tram line, and within walking distance of the U8/U9 station of Osloer Strasse. My room was spacious, the bed was quite comfortable, and the curtains were thick enough to block the annoying sunlight appearing in the summer skies of Berlin at 5am, helping me sleep in if I wanted to. The WiFi was good and reliable. The hotel staff were very friendly and helpful, and the reception was always open. I can't comment on the breakfast, as I did not take it (it seemed a bit overpriced). But overall, a very pleasant experience. I would stay here again.
10/10
Exceptional
24 Jun 2019
Rea

Highly recommended!

Room was spacious, rather simple but very modern (ikea) design. Bed and pillows were great, I have never better slept in my life (or that was Berlin that tired me). Room temperature was just as it was supposed to be, even though I am not sure if there was some kind of air conditioning, since I didn’t needed. The only thing that was missing in the room was the fridge. Bathroom was big, nothing fancy but I had everything needed (clean towels, hair dryer, soap, shampoo). And staff at the reception was great, nice, polite and gave me all the answers I needed, though without being too intrusive as receptionist staff usually is in more so to say fancier hotels. Public transport is close to the building (max 6minutes) and it takes you to the city “center” in less than 20min. I would definitely choose the same hotel next time in Berlin.
10/10
Exceptional
18 Jun 2019
Vinicius

Great Place

Great service, delicious breakfast, pleasant neighborhood with easy access to subway. Really liked it and will return.
8/10
Excellent
05 Jun 2019
Verified traveler
Super friendly staff, breakfast a bit pricey €11,90 for whats available, parking on site cost extra €10. There are many cafes, restaurants, and necessary shops available within 5-10 min walking distance. I did enjoy my stay, but realized hostel living isnt for me, lol. Offers hostel, rooms, and studio apts. Good spot to catch a little rest. Would stay again.
Leisure Self
8/10
Excellent
03 Jun 2019
Verified traveler
Very good hotel for the price. Nice and bery clean!
Friends_and_family Family
8/10
Excellent
27 Apr 2019
Verified traveler
Clean. Simple done well. There’s a few nice bars and places to eat in the area but on the whole it’s a case of travelling in to town to get to the action which is easily done. Really enjoyed our stay!
Leisure Partner
8/10
Excellent
23 Apr 2019
Iris

I'll be back

Really love this hotel. The location is perfect for me, the staff is kind and helpful, rooms are very comfortable.Great breakfast.
Since my last visit - no more small bottles of shampoo and soap; now there are only big dispensers with soap/shampoo. no more body lotion or conditioner. Bring your own.
Also - the plastic curtain in the shower is something that should be replaced.
Family
8/10
Excellent
12 Apr 2019
Aileen

Great value - clean and comfortable

The accomodation was very clean and comfortable. Clean towels daily if required. Family room had plenty of space with a small kitchen area. New toiletries holders installed whilst there - better. Good hairdryer. Only concern was location - a bit far out but accessible by train once you figure out which line to take. Is right in middle of residential area, off the tourist route. Good value for those who don't mind using the train.
Family
10/10
Exceptional
29 Dec 2018
Nurhidayah
Clean apartment and friendly service! Area of hotel is quite away from city centre but the U bahn is just abt 5-10mins walk away to get to the city!
Family
10/10
Exceptional
07 Dec 2018
Firat
It was quite clean, nice staff, excellent breakfast, easy to access...
Leisure Family
8/10
Excellent
11 Oct 2018
M
Nice clean hotel. Spacious rooms. Helpful staff. Reasonable price.
8/10
Excellent
02 Oct 2018
Arthur

Relaxing place to stay.

Excellent, helpful, friendly staff, always willing to oblige. Bit out of the way but very close to the transport system. Once you figure the way to use it it makes all of Berlin very accessible.again the staff are more than willing to help out if needed. Nice breakfast selection, bit pricey but nice all of the same. Bit limited on things to do around the hotel but easy transport sorts that. The rooms were more functional than elegant but good for the price. I would g back there having better knowledge of the local area.
8/10
Excellent
20 Sep 2018
Peter
Comfortable and clean. Friendly staff. Good breakfast. Quiet. Would benefit from another computer terminal at reception. One staff member dealing with a queue of customers on one terminal was a bit of a pain.
10/10
Exceptional
17 Jul 2018
Paul

Excellent hotel

Excellent hotel. Staff very friendly and very helpful, particularly their emails with links to helpful apps.
Very close to Osloer U. station with easy access to rest of Berlin.
Easy walking distance from a supermarket & pharmacy.

8/10
Excellent
03 Jun 2018
Jen

Nice hotel

The staff are very friendly , professional and helpful, the lobby is beautifully decorated and comfy. Room is clean with good size. 0walking distance to public transport.
10/10
Exceptional
03 Jun 2018
Brigitte

Family with teenagers

family with teenagers - 2 big rooms, great to explore Berlin, quirky hotel
Family
10/10
Exceptional
24 May 2018
Suzanne

Nice clean budget hotel

I'll repeat what other reviewers have stated. Friendly english speaking staff,nice sized spotless rooms with comfortable bed. I'm an early riser (my wife is not) so appreciated the guest lounge area and free wi-fi. It's only a short walk to the U-Bahn,Trams and buses so pretty easy to get to other parts of the city. The only negative was the dawn chorus of sparrows etc that were instrusive as our room was at the rear, overlooking trees. Best pack some earplugs
Family
10/10
Exceptional
10 Apr 2018
Verified traveler
Close to transport comfy bed breakfast small bit expensive but overall good some building work while we were there but not too early
Family
8/10
Excellent
18 Dec 2017
Sabrina

Nice hotel

The hotel is modern. A good place to stay. Outside of down town Berlin but the subway 5-10 minute walk away. Restaurants in east walking distance. Added bonus: clean laundromat just down the street! The main con: no direct route to main hbf
Partner
10/10
Exceptional
05 Dec 2017
Emma

Great hotel for the price

Brilliant hotel with an ubahn 5 minutes walk away. The hotel staff were brilliant. On arriving they informed us that they did not have twin rooms but very kindly upgraded us to accommodate this request. Nothing was too much trouble for the excellent staff. I would definitely stay here again.
10/10
Exceptional
08 Nov 2017
A.O.

Chic/Fun Hotel

This hotel is very cute. Great spacious rooms and private bathrooms. Love the hotel decor. Staff is lovely and very friendly!
8/10
Excellent
30 Oct 2017
Mark

Hotel Big Mama with the family for a 3 night stay

Hotel Big Mama is great for access to the transport network, the reception staff are pleasant , helpful and gave us a friendly welcome.
The hotel room was spacious, clean and un-cluttered. although we had a sink and a cold water tap this room could have benefitted greatly from having a refrigerator to store food and milk for us to prepare breakfast / packed lunches before our sightseeing trips into town.
Family
10/10
Exceptional
27 Oct 2017
luke

Lovely hotel, good prices, great staff :)

Had a lovely stay. Hotel is a bit out of town, but makes for some good walking along a river into the city, or forces you to get used to the efficient public transport. Staff are amazing and super helpful. I will definitely go back :)
8/10
Excellent
22 Oct 2017
Patrick
Adrian at the front desk was very helpful and nice and made me feel welcome. Took extra steps to help me figure out my TV and help me order pizza:)
10/10
Exceptional
16 Oct 2017
Yamen

one of the best

comfortable, spacious, clean, friendly staff, reasonable prices and not too far from the city centre
8/10
Excellent
07 Oct 2017
Zoran
- too close to the airport, you cannot sleep with open window, with closed window is ok.
- bad wifi in the room, in the lobby is ok
+ super clean
+ great hospitality
Family
10/10
Exceptional
27 Sep 2017
Kenny

Beautiful contemporary hotel that won't break the

This is a beautifully clean, contemporary hotel. It's minimalism doesn't take away from its facilities and you will be impressed with the professionalism and friendliness of the staff.
Rooms are simple, modern and clean with everything you should need for your trip. It's quiet too, with no street noise to worry about as the hotel is located off the main road and in a courtyard behind the main buildings on the street.
The breakfast is fantastic- cold meats, selection of bread, cheese and fruit, and enough coffee and juice you could need.
All questions and enquiries were answered immediately and the staff genuinely do care. I look forward to staying here again.
8/10
Excellent
21 Sep 2017
Lama

Price is reasonable

The only thing that worries me is that the window on the six floor in the bedroom opens very widely which would be very risky if someone has small children . I would recommend adding some form of security to the windows
10/10
Exceptional
09 Sep 2017
reto

Great location, close to u bahn, tram and bus

Staff very friendly and helpfull. Clean, breakfast buffet with a lot of choices.
8/10
Excellent
23 Aug 2017
Verified traveler

Great but lacking a few key things

Overall the experience was great for the price, but they really need to improve upon two key things.

First, the lack of AC. Yes, many European hotels don't have AC, but it would be nice to have it especially when there is a lot of ambient noise coming from outside.

Second, the small size of the shower. The shower is approximately 1 meter by 1 meter. And it doesn't have a door, but a shower curtain. That combined means you have almost no room to move around, water gets everywhere, and it is extremely uncomfortable.

If you don't mind the heat and don't mind a small shower this is a great location as long as you're not spending much.
8/10
Excellent
21 Aug 2017
Iga

Big, comfortable rooms

Nice hotel in Berlin. We had family room which was very comfortable and clean. Nice decor. Walking distance to some restaurants.
8/10
Excellent
18 May 2017
Don & Fran

Great find in Wedding

A friend of ours who had stayed at Big Mama a number of times highly recommended it. We were not disappointed. The staff was extremely friendly and helpful -- especially Katarina! The ambiance of this hotel is bright, cheerful, and very clean. Also the hotel offers a beautiful buffet breakfast. A cool cafe on the lobby floor was casual and inviting. We would certainly want to stay here on our next trip. The reason that we gave four rather than five stars was that it isn't located closer to the Mitte. The U-bahn and S-bahn stops however are only five and three minute walks respectively. Bonus point: the bakery located at the access lane to the hotel was awesome.
10/10
Exceptional
24 Apr 2017
Verified traveler
Perfect for my needs. Will definitely use it again.
10/10
Exceptional
02 Apr 2017
Verified traveler
Really great stay, friendly staff and very big spacious rooms. Large bed did come with two single duvets which was a little perplexing, but made do with it. Would definitely stay again
10/10
Exceptional
11 Mar 2017
Verified traveler

Lovely Stay

On the outskirts, NOT in Mitte, but very close to public transit. Hotel staff is very helpful and friendly. Room was clean and comfortable. I would stay here again.
10/10
Exceptional
13 Feb 2017
Sasho

Nice and quite hotel

We had Family room with kitchenette, very spacious, very clean, and there is everything you need for your stay. I was with my wife and two daughters. Very close to U-Bahn, and other public transportation.
Its quite place, very near you have huge super market if you need (Kaufland). Plenty of small bakery's and other place's to eat.
Wi-Fi signal and internet provided was excellent.
All employees at the hotel were very friendly and polite ( they speak perfectly English)

All in all great place to stay and I do highly recommend
8/10
Excellent
13 Jan 2017
Verified traveler

Convenient, clean, essential

I am in between moving houses so this hotel does the trick. It's convenient and clean and exactly as described. If you're on a budget and are an objective person, I'd recommend.
6/10
Pleasant
08 Jan 2017
Steen

Many keyfailures

I arrived late afternoon Big Mama hotel.
The receptionist asked for ID. She had some confusion arround my staying. (was prepaid) Gave me a paper and I signed up for a room at 6 floor - and then ask me to pay. I told here I had prepaid. Then she gave me another room at second floor 209. I got the keycard and went up to the room. locked me in and surprised.There was shoes, closes and suitcases in the room - Means already people here. I had no intension to share my prepaid room with other.
Back to the receptionist - there apolygis for the inconvience situation. And then - Again - gave me another keycard to room 508.
OK - room 508 was ready for a new guest. Finally.
Next morning I went out for browsing in Berlin. Then I came back to my room at the hotel - the doorkey dosent work for opening ... Back to the receptionist. And another apolygize. Updated roomkey and then everything afterwoods fit to end of my staying.
But to much inconvience
4/10
Poor
22 Aug 2016
Jason
Good location to city subway. Cleaniness was less than good. Great if u like to party all night long, but if not. This is not for u. Every closing door is heard for every other room. Not recommend for young families that look for nice quiet hotel.
Family
4/10
Poor
29 Jul 2016
Millicent

BEWARE BIG MAMA!

It was misleading at best, a complete con at worst. The low price was for a shared dorm, not an actual room, with one bathroom, in ill-kept condition, shared between two bunking bedrooms between eight people, without soap or towels. More like a hostel than a hotel. We did move to a hotel room, but not without paying a hefty extra.
Family
8/10
Excellent
03 Jun 2016
Fiona

Nice spacious clean hotel

At hotel arrival, staff were very helpful. Throughout the 8 days I stayed here they continued to interact and were always pleasant.

The room was maintained well by housekeeping staff, with fresh towels every day and the bed being remade. The bed was larger than most and extremely comfortable.

Not too far from the nearest subway stop, around a 10 minute walk, and roughly a 30 minute walk from the closest airport train line. Not many local restaurants other than the neighbouring cafe which was lovely.

Overall a pleasant stay, price is very equal to the experience.
8/10
Excellent
31 May 2016
Fanie
Wonderful reception and great breakfast. Would be nice if open parking of the hotel could be for free. Bike rental excellent.
Family
10/10
Exceptional
18 Apr 2016
John

Nice Quiet Budget Hotel

King size bed, Wifi, great shower, wonderful staff, good location for public transport, fantastic cheaper hotel. Great for a city break.
8/10
Excellent
20 Feb 2016
Verified traveler

Nice. Needs TV channels in English (for the kids)

Nice hotel if a bit secluded from the main road. Not centrally located, but quite easy access to downtown via metro in about 10 minutes.

For advice: maybe a little fridge in the room. And tv channels in English, if possible (even other languages) as for the kids to have some fun too :-)
Family
10/10
Exceptional
30 Dec 2015
Susan

Great Hotel - Excellent

Although the hotel is not situated in the best area of Berlin the accessibility to the city was easy as the tube station was nearby and the city centre is in walking distance. Bikes can be hired from the hotel which would make touring the city even easier.
The restaurant attached to the hotel is excellent and the hotel breakfast buffet is very generous and caters for all tastes. A nearby restaurant serves authentic suchi food which was amazing! We will definitely stay again, ideal for us as family live nearby.
Family
10/10
Exceptional
01 Dec 2015
Verified traveler

A great surprise

I did not want to expect too much at the beginning but the hotel turned out to be more than satisfying. I was travelling alone and went for the double room with private bathroom. The room that I got was very big, clean and the bathroom was huge too. It is 5 minutes walk to the U-Bahn which takes you directly to Alexanderplatz. It is in a residential area and hence the quiet neighbourhood.
8/10
Excellent
23 Sep 2015
Verified traveler

Good hotel, iffy neighbourhood

Was a great stay, very affordable and 4 min Walk to the bus that goes straight to the airport, and to the train station. The only thing is to get to the hotel you have to walk through what looks like commission flats, the neighbourhood seems a bit sketchy as well, I probably wouldn't feel safe walking at night.
10/10
Exceptional
10 Sep 2015
Rachel

Excellent Hostel

I stayed at Hotel Big Mamma for 5 days in September 2015, and had a wonderful experience.

The Hotel is located in the 'Berlin Mitte' district- while this was quite far from the center of the city (and could necessitate some early mornings- it could take us between 30-60 minutes to reach our desired location) the hotels proximity to the Osloer St. station made the commute easy and comfortable, as did the quality of Berlins transport system!

We stayed in a room of 4 with a shared bathroom. The layout of rooms meant we were sharing with another 4 bed room- and one negative aspect was that we could not lock our room, meaning those in the adjacent room could wander into ours. However, we each had a locker meaning all our valuables were safe!

The Quality of room was fantastic. While simple, it was well presented and clean. Our only complaint is that it would have been nice to have a kettle to make ourselves teas/coffees, but this is a minor quibble.

Definitely treat yourself to a meal at the hotel- the Thai restaurent is absolutely excellent. Never having tried Thai food before, we weren't sure what to think, but the food was gorgeous.

I would certainly recommend this hotel for anyone going for a short stay in Berlin. It is incredibly easy to get to the city center, and our experience was fantasitc!
10/10
Exceptional
15 Aug 2015
Rich & Becky

Nice hotel, mediocre location

Hotel was comfortable and spacious, all reception staff spoke perfect English and were very helpful. Hotel location wasn't great, quiet and away from the main road but nearest ubahn stop was a good 15 minute walk, and area was a little run down.
8/10
Excellent
05 Aug 2015
Verified traveler

Basic accommodation at good price

Nice, clean, basic accommodation. A little far out of the city center but close to public transport. No coffee or tea facilities in room but front desk staff were happy to provide mugs of hot water on request. Thai restaurant located within the hotel was excellent!
Partner
8/10
Excellent
02 Aug 2015
Verified traveler

Close to Tegel Airport.

It's largely a hostel but there is a family room that is not.shared. It's a great hotel for one night.
10/10
Exceptional
27 Jul 2015
Karen

Excellent, friendly hotel.

I stayed here last week with my 3 children.
Would highly recommend and definitely
Return. Very helpful staff.
6/10
Pleasant
21 Jul 2015
Verified traveler

Will not book this again

Not as clean as everybody else is/was writing.
We were a little disappointed.
Family
8/10
Excellent
14 Jul 2015
Sarah

Big Mama hotel

There was no air conditioning and no safe. The area was noisy with children playing. The room was clean and apart from being too warm was comfortable. The staff were helpful.
8/10
Excellent
06 Jul 2015
Lynda
Very friendly staff. Nice breakfast area. Didn't know we needed to bring our towels or pay for them.
Family
6/10
Pleasant
18 Jun 2015
Verified traveler

Did I mention the noisy kids nearby

Lovely place, room was a bit scarce (small pillows) but is it relatively new so nice overall. Good staff, has the feeling of a great, almost fab hostel more than a hotel. Shame about the noisy nursery nearby with noisy kids. They may be cute, but heck were they noisy. Good transport.
Partner
10/10
Exceptional
18 Jun 2015
Mark

Love love loved this place - highly recommend!

We loved the large room and bathroom, wardrobe, spare pillows, extra large pillows, huge king bed, very clean, free bottle of bubbly water, secure parking in their garage, great reception staff who were friendly and spoke English, great breakfast for €9.90, lifts to your room, metro within walking distance, Apple desktop computer for guests to use in lobby, maps available, good neighbourhood, super colourful decor. Would definitely stay here again. Thank you.
Partner
6/10
Pleasant
02 Jun 2015
Jessica

Good stay for a great price.

Everything was great. Only 2 small downfalls: distance from city center, but it is just a 5 min walk from the metro, other thing is that a bathroom was shared between my room and another room but there was no way to lock my room individually. Lockers with locks are provided though. I would definitely recommend.
Family
6/10
Pleasant
06 May 2015
Verified traveler

Big Mama-big suprise

Please,be aware that in that hotel you are unable to lock your room from inside.I had accident during my stay in that hotel that my neigbour from another room by mistake at 2 a.m tried to come to my room...
Family
8/10
Excellent
02 May 2015
Jim

Terrific staff in recently re-modeled hotel

When I got to the hotel, I didn't have any euros so I went to the ATM at the U Banh station. My card didn't work because my bank messed up. After I told the manager of my situation he went above and beyond to help me when he didn't have to do anything.
The rest of the the staff is very friendly and efficient.
Our room was recently re-modeled, and very clean and very comfortable.
The hotel is about 8 minutes from a U Banh station in a quiet neighborhood. There are a lot of Turkish people in the area, and I found them to quite friendly.
The Thai restaurant has very good food but did not take credit cards. I suggested that the post a sign since that could be a problem to some people.
We are returning to Berlin for a couple days before we fly out of Tegel, and you can believe the we are staying at Hotel Big Mama
Partner
10/10
Exceptional
23 Oct 2014
Gal

Loved it in any way possible

The staff were so nice and helpful even before we arrived, they helped us and answered all my questions extensively. The room is big and clean, felt like we're the first to sleep in it! we thought the breakfast was too pricey so we didn't eat there, plus I am vegan so I practically had nothing I can eat there... the Thai restaurant was VERY good and tasty, prices were fair. the service was great, we once came about 10-20 minutes before closing, hungry as hell, and they let us in to eat :) thanks for that!
The room service was very good, we left him/her a thank you note when we left. it was nice coming to a clean room after a long traveling day.
There is a computer (Mac) in the lobby which is in German but works great and free to use. the wi-fi is strong and fast (we were at the 5th floor and still great reception)
On the last day they watched over our stuff from check-out till we left in the evening, which was great and also free. not so obvious.
Partner
10/10
Exceptional
12 Oct 2014
Eric

Excellent value for hotel in north Berlin

Spent just one night in the hotel, used the restaurant (thai food) in the evening, and the breakfast in the morning. The hotel is excellent value for money: it is very inexpensive, yet modern, and clean. The rooms and the lobby are nicely furnished, and the staff helpful and efficient. The wi-fi network is very fast, but there is no phone in the room. The only drawback is the hotel location: it is difficult to find, and not easily accessible by public transport (about 20 minutes walk from the nearest S-bahn station). Bikes can be hired at the hotel or just near-by.
8/10
Excellent
08 Jul 2026
Klement
Personalet var høj klasse
Friends_and_family Friends
6/10
Pleasant
23 Jun 2026
Malin Katarina
Trevligt men avloppet i duschen tog ej undan vatten så fort.
8/10
Excellent
07 Jun 2026
André
Wir haben eine Nacht im Big Mama in Berlin verbracht, da wir ganz in der Nähe zu einer Feier eingeladen waren. Das Hotel ist grundsolide, mit freundlichem Personal und gutem Frühstück. Leider war unser Zimmer nicht gänzlich rein - speziell das Zierkissen auf dem Bett sollte von Zeit zu Zeit unbedingt gewaschen werden. Es war in unserem Fall fleckig und voll mit Haaren.
Ansonsten hatten wir einen angenehmen Aufenthalt.
Partner
8/10
Excellent
22 Jul 2025
Kaisa
Hotelli oli siisti ja henkilökunta todella mukavaa ja avuliasta. Sänky oli upean iso ja juuri sopivan jämäkkä. Liikenneyhteydet ovat hyvät, mutta onhan hotelli vähän syrjäinen. Sen ympärillä oleva asuinalue on rauhallinen, ehkä vähän nuhjuinen, mutta turvallinen. Lähellä oli leikkipuisto ja lasten museo, oivallista lapsiperheelle.
Leisure Family_with_children
10/10
Exceptional
21 Jul 2025
Frank

BIB MAMA betyder hygge.

Dejligt sted - fem stjerner til alt personalet. BIG MAMA betyder hygge. Hjalp med alt hvad vi bad om.
Dejlige værelser. Lidt larm nedenfor, som kunne være lidt generende når der ikke er aircon på værelset.
Eneste problem vi havde var vandet som skiftede meget temeratur.
Dejligt morgenmad, med mulighed for at sidde udenfor i en relativ rolig baggård.
Kan være lidt svær at finde, men kig efter skiltene.
Friends_and_family Family
10/10
Exceptional
03 Jul 2025
Kim
Fantastisk service og kanon morgenmad
Friends_and_family Family
8/10
Excellent
01 Jul 2025
Frederik Wilhelm
Ok
Leisure Partner
10/10
Exceptional
25 Jun 2025
Rolf
Jederzeit wieder
Business Self
8/10
Excellent
23 Jun 2025
Victor
La habitación está muy bien, pero no hay nada en la zona de alrededor.
Leisure Self
8/10
Excellent
23 Jun 2025
Verified traveler

Gutes Hotel mit Hinweisen

Gutes Hotel - Empfehlenswert. Allerdings sollte man für den Sommer wissen, dass es dort keine Klimaanlagen gibt und es daher recht warm wird im Zimmer. Zudem sind die Vorhänge nicht ganz lichtabsorbierend, sodass es zudem relativ früh sehr hell wird im Zimmer, wenn man eines auf der Ostseite hat. Das Fürhstück ist gut und in einem normal bis gutem Preis/Leistungsverhältnis
Friends_and_family Family
10/10
Exceptional
19 Jun 2025
Marco
Alles gut
Leisure Self
10/10
Exceptional
12 Jun 2025
Henrik
Et rigtig pænt hotel med god stemning. Super flink og hjælpsom personale. Lækkert morgenmad men også til den dyre side.
Partner
8/10
Excellent
05 Jun 2025
Seyda
Die Lage ist gut, da sich in der Nähe die Ubahnstation befindet und man gut alle Orte erreichen kann. Das Hotel ist sauber und das Personal ist sehr freundlich.
Leisure Family
10/10
Exceptional
01 Jun 2025
Filipe

Stylish, Well-Located, and Comfortable Stay

My stay at Big Mama Berlin was great. The hotel is just a 10-minute walk from Osloer Str. Metro Station, which connects easily to Alexanderplatz and the city center.

I recommend downloading the BVG app — it makes buying tickets super easy. A single ride costs €3.80.

Breakfast is simple but good. The Wi-Fi had some interruptions at night.

The linens, including the towels, are excellent. The hotel’s café is a nice bonus — they serve fresh espressos, cappuccinos, and macchiatos right at the bar with a proper machine.

The best part is the hotel’s interior design — stylish and creative throughout. They also rent bikes.

Highly recommended!
Self
10/10
Exceptional
29 May 2025
Alexander
Alles top
10/10
Exceptional
11 May 2025
Fulya

Aileler için uygun bir otel

Ulaşım konusunda hiç zorlanmadık yürüyerek 6 dk da metrodan heryere ulaşmak mümkün.odalar tertemiz.her konuda destek olan bir resepsiyon.güler yüzlü bir ekip.herşey için teşekkür ederiz
Friends_and_family Family
10/10
Exceptional
02 May 2025
Jennifer
Nettes Personal, tolles Zimmer, Sauberkeit top
Friends_and_family Family
10/10
Exceptional
26 Apr 2025
Jørgen
Fin oplevelse. Sødt personale. Meget fint take away breakfast. Var der kun for at sove
Self
10/10
Exceptional
19 Apr 2025
John
Clean, pleasant, big family apartment with two separate rooms. Nice beds. Quiet back yard area and we had a view to a small park. Not many restaurants nearby though. We parked our car in the hotel garage and used the subway 5 minuttes walk from the hotel. The staff was very friendly.
Friends_and_family Family
10/10
Exceptional
18 Apr 2025
Julia
Vielen Dank, es war ein toller Aufenthalt. Ich habe nichts zu bemängeln. Tolle Mitarbeiter 😊
Leisure Family_with_children
10/10
Exceptional
12 Mar 2025
Yoshiyuki
Alle Personal waren sehr freundlich und nett^^
Leisure
10/10
Exceptional
06 Feb 2025
Daniela

Gerne wieder!

Super nettes Personal, grosses Zimmer, hundefreundlich und Frühstück empfehlenswert.
Partner
8/10
Excellent
01 May 2024
Georg
Die Unterkunft an sich ist in Ordnung. Die Zimmer sind \"okay\" , aber etwas unpraktisch und in meinem Fall auch (tatsächlich) eher spätlich eingerichtet. Da würden ein Tisch und zwei Stühle von IKEA deutlich praktischer sein, als die momentane Einrichtung. Das Frühstück ist mit 17,90 € zu teuer.
Leisure
8/10
Excellent
08 Feb 2024
Gunnar
Frühstück super, tolle Auswahl, Bad ziemlich eng, sonst ausreichend für eine Nacht
Business

Location & surroundings

Big Mama
Koloniestr 24, Berlin, Germany

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Big Mama

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