Name: ARCOTEL Donauzentrum
Address: Wagramer Strasse, 83-85, Vienna, 1220, AT

10/10

Exceptional

02 Aug 2026

Victor

Excellent location. Next to a mall and close to the subway station. Staff excellent and good breakfast

10/10

Exceptional

18 Jul 2026

Nikolai

Property was well centered easily accessible and the staff was very helpful.

Self

8/10

Excellent

25 Jun 2026

Johann

I have been staying at Arcotel Donauzentrum for many years. On this stay I had two comments/complaints. The wi-fi was really spotty in my room. I have never had that issue before. It meant when I was in the room I had to be near the door. I have never had that issue before. I almost found the air conditioning to be a bit inadequate when I wanted it a bit colder.

Business

10/10

Exceptional

24 Apr 2026

Ulrike

I stayed twice in the last month in Acotel. Very clean, the staff is very polite, and helpful! Breakfast has a great selection, and the Hotel is in a perfect location, and close to the center with the Underground two minutes away! Highly recommended the Hotel to my entire Family and friends traveling to Vienna:)

Self

10/10

Exceptional

14 Apr 2026

Dena

The hotel is modern and well-maintained, with an excellent location. The staff were friendly and welcoming throughout our stay. Breakfast was very good, with a wide selection.

They kindly offered us two adjacent rooms as requested and accommodated a late checkout at a reasonable price. A particularly thoughtful touch was the fruit tray they provided for my birthday.

We will certainly book again—everything was really appreciated.

Family_with_children

10/10

Exceptional

08 Dec 2025

NA RAE

very friendly staff welcoming my arrival.

Business Self

8/10

Excellent

04 Oct 2025

Henry

Beautiful hotel but the air conditioning doesn’t function at night (??cost saving) and our windows opened on to a noisy roadway so we had to decide between it being too hot or too noisy. Great breakfast, helpful staff and convenient location near the metro and a mall.

Leisure Friends

10/10

Exceptional

17 May 2025

Joan

Fabulous. Staff could not have been more helpful.

Friends_and_family Friends

10/10

Exceptional

27 Dec 2024

John

2 night stay in Vienna

It was excellent, very nice, great location and friendly staff, amazing breakfast offering as well.

Friends_and_family Family

10/10

Exceptional

15 Dec 2024

Verified traveler

Excellwnt stay

Friends_and_family Family

8/10

Excellent

27 Sep 2024

Kristine

We stayed here to depart on a bike trip. It is quite a ways from city center and would not have stayed here otherwise. Good access to transportation.

Leisure Family

8/10

Excellent

22 Sep 2024

Kristine

We stayed here to join a bike tour. The hotel was clean and good breakfast. The rooms were basic without a fridge and no coffee in the room. The room is not private so careful if you are sharing with someone the shower is open to the room.

Family

10/10

Exceptional

17 Sep 2024

yaser

Very clean

Leisure Family

10/10

Exceptional

22 Jul 2024

Ivaylo

Good

Leisure Family

10/10

Exceptional

21 Jun 2024

Verified traveler

Friendly staff

Staff was friendly and extremely helpful. Good location.

Friends_and_family Friends

10/10

Exceptional

26 Dec 2023

Susana

Breakfast was amazing.

Leisure Family

10/10

Exceptional

22 Nov 2023

Joby

Very quiet
Clea rooms

Leisure Self

2/10

Poor

01 Sep 2023

Maryam

Very poor breakfast and old furniture.

Leisure Family

10/10

Exceptional

02 Jun 2023

Robert

Excellent

Excellent hôtel
Bien situé et tranquille.
À retourner

Partner

8/10

Excellent

19 Aug 2022

Shota

Looks clean. But there is no door in the shower room, so the floor of the room can be wet.

Leisure Self

10/10

Exceptional

01 Aug 2022

ABDALLAH

Good hotel

Great stay , location is good infront of a big mall , 10 minutes drive to center , hotel and rooms excellent and very clean and modern but no Refrigarator in the room no welcome complementary like Nescafe or tea in room , breakfast could be much better but overall hotel can be recommended.

Friends_and_family Friends

10/10

Exceptional

17 Jul 2022

Aiza

I loved it, I just missed having a little gym to exercise during my stay

Business Self

10/10

Exceptional

10 Jul 2022

Aysel

super

10/10

Exceptional

25 Jun 2022

Zhangeldy

Enjoyed my stay in the hotel.

Business Self

10/10

Exceptional

26 Nov 2021

Mato

Good choice for a visit to vienna

good location to reach by car
parking facility on site
rich breakfast
spacy, clean and quiet room
underground nearby
shopping center nearby
friendly staff

Partner

10/10

Exceptional

16 Jan 2020

Verified traveler

Near shopping area, nice hotel wuth nice rooms, easy parking. From hotel you go directly to the Mall.

Leisure

8/10

Excellent

05 Jan 2020

Verified traveler

Great location
Very fresh and vivid
Breakfast could be improved... better selection, better service.

Leisure Family

10/10

Exceptional

05 Jan 2020

Verified traveler

the facility extremely clean. The location is right next to subway station. Only 15 minutes from the center. there are a few places to eat. We liked breakfast menu and quality of food.

Leisure Family

10/10

Exceptional

23 Nov 2019

Verified traveler

For those who do not look for fancy lobby etc. this hotel provides all the needs in a reasonable price.
Located next to a big shopping mall and very close to the metro.

Leisure Family

10/10

Exceptional

02 Nov 2019

Fadi

I liked this room because it was very convinience ,quiet and cleaning but I have only one thing would to montioned about it that is : it don’t have a refrigerator.
Another thing was unique that the hotel is direct behind of the biggest mall in Vienna that is amazing place .

Business Self

10/10

Exceptional

09 Oct 2019

Evelyn

Loved: the breakfast! Great choice and varied and delicious!!! And free!!! 😁 Amazing decor with the river Danube! Brilliant position for shopping👜 in the Donauzentrum and good connections to everywhere. Nice rooms-I want to do my new bathroom like yours!!! I travelled alone and pushed together the two single beds for a double for me (60 plus!) (How about ‘Senior Rooms’ in the future!!!😃) I was in danger of falling off 😀! That problem sorted! Your staff is so helpful and lovely(I am in Retail-I know
how hard that job can be and your cleaning team are amazing!!! Made good use of the bee offer! Thank you for a nice stay at your hotel! 💐

Friends_and_family Family

8/10

Excellent

09 Oct 2019

NafiehAssaf

Clean room, very friendly and helpful staff, close to facilities and shops

Business Self

8/10

Excellent

20 Sep 2019

Verified traveler

Great stay in Vienna

Great hotel and good location that suited my requirements

8/10

Excellent

19 Aug 2019

Verified traveler

we visited Vienna after 7 years, last time we have also chosen Arcotel, but other one near UN buildings. We liked our stay in this Arcotel. From railway station it is about 20 minutes by U1 underground, you just go through shopping mall and reach the hotel. Hotels has unusual reception, you can make your check in yourself just with your name and number of reservation. in the lobby there are free water, tea and apples available. Very modern and nicely designed rooms have comfortable beds. Very silent air condition. Rooms to the atrium are more silent. Breakfast and also toilets are situated in the 2nd floor. In spacy modern designed restaurant is served excellent breakfast. You find there everything including fresh juice, you can make your own pancakes. Also coffee is very good. The only minus - we were missing minibar or refridgerator in the room and free coffee would be excellent. We highly recommend this hotel - rate quality - price is very good.

Leisure Partner

10/10

Exceptional

19 Jun 2019

Jennifer

Modern and Comfortable Hotel

The room was comfortable and clean and the breakfast had plenty of choices. The only negative part was the parking, which I was expecting to be free.

Family

8/10

Excellent

14 May 2019

Verified traveler

Breakfast not great, everything else really good.

10/10

Exceptional

23 Apr 2019

Verified traveler

A fresh and neat hotel with friendly service, healthy breakfast options and nicely appointed room with pumps for soaps/ shampoo rather than wasteful throw-aways.
We didn't make use of the bar but it would probably have been a nice social time.

Leisure Family

4/10

Poor

15 Apr 2019

Verified traveler

No coffee maker, fridge or ice machine. Noise at night I complained to front desk the reply was nobody available to investigate

Business Self

10/10

Exceptional

21 Feb 2019

Mohamed

Nothing! Everything was wonderful

Family

10/10

Exceptional

01 Jan 2019

Verified traveler

Great hotel, would highly recommend. Good location near shops and complex with loads of restaurants and bars to visit in the evening. Only takes about 10 mins to get into the city centre and the hotel is around two minutes walk from the tram and underground station. There is an airport coach that drops you right outside of the hotels doors which cost €13 euros for a return. Definitely worth it.

8/10

Excellent

07 Dec 2018

dF

I was rather amazed that the hotel restaurant doesn't have it's own kitchen and only Japanese take-out was available. Otherwise the hotel is of very high standard, large and comfy room with highly functional lay out. A nice touch is a ceiling infra lamp in front of the shower. I was also pleased with lot of storage room.

Business Self

8/10

Excellent

03 Dec 2018

Verified traveler

Nice newly refurbished hotel. Clean and confy rooms. Great locatoon. Weird way to checkin- reception feels disorganized...

2/10

Poor

20 Nov 2018

Verified traveler

Bed bugs

I stayed Arcotel donauzentrum room number 250 in June. I already spend few times here before, so I had good memories of this hotel. But this summer, there is a lot of bed bugs so I stuck to the bed bugs. My legs and arms.. all over. I never expected this situation and It was terrible.

10/10

Exceptional

14 Nov 2018

Killian

Clean and professional

Modern and clean business hotel next to the shopping centre Donauzentrum. Perfect location to get to conference centres nearby (Vienna International Centre, Austria Centre). Good connection via public transport to city centre. The area itself is relatively quiet but there are shops and a supermarket directly beside the hotel.

6/10

Pleasant

26 Oct 2018

Verified traveler

Nice new hotel with great bathroom/shower.

Room was clean with decent lighting.

Unfortunately the bed was far too firm, the room was very small, and worst of all, the room had no fridge.

8/10

Excellent

18 Oct 2018

Verified traveler

2 nights

Good Hotel but breakfast was nothing special.

10/10

Exceptional

11 Oct 2018

Suresh

Close to UN (1 mile), public transport, clean rooms, good service.

10/10

Exceptional

20 Aug 2018

Nora

Thick comfortable bed , and location is great for my meeting.

10/10

Exceptional

19 Aug 2018

Michalis

Nice hotel close to the VIC. I found everything I needed. Good wifi, good breakfast, fast check-in and check-out.

10/10

Exceptional

17 Aug 2018

SVETLANA

It is amazing!

So good!!!

Family

8/10

Excellent

13 Aug 2018

John

Very convenient location- right beside the metro and a huge shopping centre

10/10

Exceptional

30 Apr 2018

Marlon

First time to stay in such modern,cool and young look hotel.Rooms are excellently lighted.Modern furnitures,highlight is the free 24 hours coffee.We came as a group(25)and the surcharge of people added was very minimal.Location is excellent,the huge shopping center and restaurants are just right behind the hotel.Looking forward to stay again in your hotel next year November with a much bigger group.For sure we will recommend you.

10/10

Exceptional

17 Apr 2018

Verified traveler

Good location, close to U bahn station (Red Line) and shopping mall.

Family

8/10

Excellent

24 Mar 2018

Godfrey

Close to metro and mall, good functional hotel

It was a pleasant 10 night stay. Hotel next to the Donuzentum mall and Kagran metro station. Mall has eveything you need for long or short stay and only 20 minutes to downtown. Also has airport bus stops every hour outside the hotel. Room was clean and everything functioned as expected. We didn't see the hotel staff too much since this is mostly a self serve hotel, even check in and check out. Anyway they helped us to store luggages. Free grab and go breakfast has good coffee and fruits and water. However they served the same kind of muffin and ham bun during our entire stay and was very bored.

8/10

Excellent

02 Mar 2018

Wallace

Nice hotel near airport and shopping malls

20 mins by taxi from airport. Also we could take the airport bus, very convenience. 👍

10/10

Exceptional

13 Dec 2017

Octavian

Excellent hotel in Vienna

This was one of the nicest 4* hotels I have ever stayed in. It is very modern, clean and welcoming. They offer free complementary parking if traveling by car and the hotel is located near an underground train station.

10/10

Exceptional

02 Dec 2017

Verified traveler

clean room, friendly staff.
close to transportation and close to mall.

10/10

Exceptional

20 Oct 2017

Verified traveler

Recommended

Very pleasant stay. The hotel is new, bright and clean with many stores and amenities within 2 minute walk including transit, restaurants, theatres and shopping. Recommended.

Partner

8/10

Excellent

02 Oct 2017

Thomas R

Change is good.

Hotel was just remodeled. Very nice. We have stayed in this hotel for five years so the change took a bit to like. But at the end of the stay we were on board with the new program.

Family

8/10

Excellent

19 Aug 2017

Gil

Nice hotel, very new (opened Aug. 1st 2017)

The hotel is part of Donau Zentrum mall and is very close to the underground U1 line, KAGRAN station which operates at very high frequency and till late hours. The hotel is the last stop for the Airport bus #3. All in all - very good!

10/10

Exceptional

10 Aug 2017

Ayad

Friendly

Very friendly staff. Newly opened hotel, hope u can keep ur spirit high. I will definitely stay here next time.

Family

10/10

Exceptional

23 Jun 2026

Manuela Christine

Prima Lage direkt neben dem Donauzentrum, U-Bahn in unmittelbarer Nähe. Sehr schöne Zimmer. Rundum zufrieden. Wir kommen wieder!!!!

Partner

10/10

Exceptional

10 Jun 2026

Takahito

ホテル内の環境も部屋も非常に満足しました。うっかりしていたのが部屋のクリーニング依頼です。壁にQRコードがある案内がクリーニング依頼なのですが独語も英語も文字が小さめなので、これで部屋のクリーニング依頼をするということを知らずにロビーで御願いしてしまいました。このホテルにして大正解と感じたのは、U1鉄道駅「kagran」から非常に近く、ショッピングセンターもあることです。ショッピングセンターを通り抜けると鉄道駅～ショッピングセンター間の約20メートルを除いてホテルまで雨に当たることもなく、しかもホテルの目の前近くに空港行きのバス始発駅があることです。祭日や日曜日はショッピングセンターがOFFですが隣接する映画館がある建物にはレストランがたくさんあって便利でした。仕事での利用でしたが来年も仕事で使おうと考えています。

Friends_and_family Friends

10/10

Exceptional

27 May 2026

Maike

Hotel hat ein gutes Preis-Leistung Verhältnis
Das Frühstück war sehr lecker

Partner

4/10

Poor

27 May 2026

Dinora

El día que hicimos el Check in nos dieron habitación con una sola cama y éramos 2 personas, solicitamos que nos dieran cama separadas y nos cambiaron de habitación, hasta ahí todo bien. Pero en la otra habitación no habían toallas, la manta no tenía funda nórdica, la almohada no tenía funda, nos dijeron que al siguiente día nos lo prepararían todo... pues no nos prepararon nada, ni al siguiente día ni durante toda la estancia... es mas en recepción nunca había gente... Ademas dr ser un hotel muy retirado del centro....

Friends

10/10

Exceptional

07 May 2026

hwanhui

굳 추천드립니다 항상 출장오면 여기로 가여입니다

8/10

Excellent

20 Apr 2026

Olivia

Das Hotel ist sauber, das Frühstücksbuffet wunderbar, das Personal freundlich. Einzig die Hunde - die im Hotel zu Gast waren, dem Lärm nach waren es mehrere - haben gestört. Das Winseln war weiträumig zu hören.

Self

6/10

Pleasant

13 Apr 2026

Robert Jan Willem

Kamer: twee persoonskamer met maar een stoel. Bed: matrassen veel te hard, een apart wasgedeelte is niet als prettig ervaren. Handdoeken zijn dun (versleten). Ontbijt was mager. personenel was vriendelijk

Partner

10/10

Exceptional

12 Apr 2026

Georg

Klimaanlage o.k. gut regulierbar.Gute Beschattung, Personal freundlich und hilfsbereit.Frühstück sehr vielseitig und frisch. Große Brotauswahl. Allerdings ist die Konsistenz des Rühreis sehr unnatürlich.

Partner

10/10

Exceptional

27 Feb 2026

Michael

Das Zimmer war sehr schön, das Frühstück reichhaltig und gut und das Personal sehr zuvorkommend.

Self

6/10

Pleasant

01 Jan 2026

Kim

Værelset var dejligt og personalet var til stede.
Morgenmaden er absolut ikke blevet bedre siden vi var der sidst, her er der plads til forbedringer
Hotellet er meget centralt i forhold til indkøbsmuligheder og til U-bahn

Partner

8/10

Excellent

30 Dec 2025

Anouk

Gute Anbindung mit U Bahn und Tram
Zimmer geräumig

Leisure Partner

10/10

Exceptional

26 Dec 2025

seung gyu

좋은 아침 식사, 친절한 대응 등

Business

10/10

Exceptional

21 Dec 2025

Marcia C

Ficamos no Arcotel Donauzentrum de 21 a 23 novembro. Tudo foi ótimo. Desde o atendimento rápido e eficiente do check in até o check out. Destaque para o excelente café da manhã: pães e queijos diversos, ovos, geléias, iogurtes, cereais, bolos, sucos... Outro ponto muito favorável é a localização: ao lado de um excelente shopping e perto da estação de metrô Kagran. Quarto amplo, silencioso. cama confortável. Ainda tivemos a sorte de ver neve caindo no dia 23/11. Ficamos em outros hotéis em Viena, mas preferimos esse hotel.

Partner

8/10

Excellent

09 Dec 2025

Maike

Dad zimmet ist groß und geräumig,wenn was fehlte nur bescheid geben und es wurde sofort geholfen

Leisure Partner

8/10

Excellent

17 Nov 2025

Alexander

Zimmer absolut in Ordnung und sauber. Ruhiges Zimmer mit Klimaanlage. Frühstück war so naja. Das Rührei war mehr aus Eipulver gemacht. Fühlte sich wie Pappe an. Der Rest vom Frühstück Standard.

Leisure

8/10

Excellent

30 Oct 2025

Annica

4dagar,3nätter, papperskorgarna tömdes inte på hela tiden. Mycket varmt och dålig luft, öppet fönster krävdes hela tiden.
Frukost ok, brödet kunde varit färskare.
Trevlig personal. Nära till U-bahn och spårvagn, flygbuss alldeles utanför hotellet.

Friends_and_family Friends

10/10

Exceptional

16 Oct 2025

MAXIMILIANO

El hotel es bueno recomendable 100%, pero tiene mucha calefaccion

Partner

4/10

Poor

12 Oct 2025

Mikko

Check in oli mahdollista tehdä etänä, mutta se tuli saksaksi. Oli vaikea löytää sisäänkäynti. Huoneessa vessa ja kylpyhuone erikseen, ei hygieenistä.
Aamupala oli hyvä

Business

8/10

Excellent

05 Sep 2025

Ralf

Sehr zu empfehlen, sehr gute Lage .

Leisure

6/10

Pleasant

30 Jul 2025

Philippe

Déçu par notre sejour

Nous avons été contacté le jour même par l'hôtel pour etre changé d'hôtel en raison de travaux. En compensation, nous devions être surclassé, ce que nous n'avons pas vu chambre quelconque avec vu sur le toit. Nous devions avoir également la gratuité du parking, ce qui a été fait, et une boisson gratuite au bar, qui sest avéré n'être qu'une biere ou verre de vin uniquement. Déçu également par l'accueil rapide et hautain, notre anglais étant élémentaire. Seul point positif le petit dej.

Partner

8/10

Excellent

28 Jul 2025

Hakan

KONUM GÜZEL KAHVALTI ÇEŞİTLİLİĞİ ARTIRILABİLİR.

Partner

10/10

Exceptional

11 Jul 2025

Priscila

Hotel excelente

O hotel está muito bem localizado, ao lado do shopping, próximo das estações de metrô, vários pontos de ônibus e bondinhos.
O café da manhã estava excelente, as condições do hotel eram muito boas. Além disso, disponibilizava frutas e chás durante todo o tempo. Super indico o hotel.

Business

10/10

Exceptional

15 May 2025

HIROKO

隣にショッピングセンターもあり、メトロの駅も直ぐ。お部屋も綺麗、朝ごはんも美味しかったです。

Leisure Self

6/10

Pleasant

19 Apr 2025

Saimi-Sofia

Near subway station. Breakfast could be better. Room cleaning did not work well. No minibar or kettle.

8/10

Excellent

14 Apr 2025

Georg

Personal nicht sehr freundlich. Zimmer sauber. Frühstück umfangreich. Allerdings wurde Buffet nur mangelhaft ergänzt.

Leisure Partner

8/10

Excellent

11 Mar 2025

Regine

Alles war wunderbar

Leisure Self

10/10

Exceptional

09 Jan 2025

Antonel

Das Hotel kann ich nur empfehlen, alles mit den öffentlichen Verkehrsmitteln sehr gut erreichbar. Einkaufszentrum gleich um die Ecke.
Parken ist sehr teuer, mal abgesehen davon dass es in der Tiefgarage nicht genug Plätze gibt und wir keinen Parkplatz bekommen haben und im Parkhaus vom Einkaufszentrum für 25.-€ am Tag parken mussten. Im Hotel kostet es übrigens das selbe.
Abgesehen davon kann ich das Hotel nur empfehlen 👌

Leisure Partner

10/10

Exceptional

07 Jan 2025

Verified traveler

Wunderbar

Partner

10/10

Exceptional

21 Dec 2024

Murat

Alles Perfekt

4/10

Poor

24 Nov 2024

Krzysztof

Na.Ja

Leisure Family

8/10

Excellent

13 Oct 2024

Susanne

Gutes Hotel, 30min beim Dom mit U-Bahn

Gut gelegenes Hotel. Für städtische Verhältnisse grosses Zimmer. Alkes sehr suauber. Gutes Frühstücksbuffet.
Garagecetwas klein und wenig Parkplätze. In der Nåhe jedoch genügend andere Tiefgaragen.
U-Bahn knapp 5min entfernt.

Partner

10/10

Exceptional

04 Sep 2024

Janick

Dejeuner excellent et varié. Chambre confortsble. Près du metro et des tramway. Plusieurs restos Près. Tres tranquille.

10/10

Exceptional

01 Sep 2024

Guylaine

Très bon buffet le matin avec un choix très varié de nourriture ainsi qu’in grand bol de fruits frais. Situé près d’un métro et d’un centre d’achat.

Leisure Friends

6/10

Pleasant

28 Aug 2024

Marcus

Incheckningen var katastrof. Vi fick vänta för personalen höll på med annat. Det var någon eventpersonal som hela tiden avbröt vilket gjorde att vår incheckning tog tid samt att personalen samtalade sinsemellan så fokuset på oss som gäster försvann. Det finns ingen riktig reception. När vi skulle sova upptäckte vi att ena täcket hade flera stora fläckar kändes ohygieniskt så fick leta upp personal o få nytt. Fanns ingen kyl på rummet. Parkeringen kostade 25euro/dag det var dyrt även om det var under tak. Läget är bra, smidigt med tunnelbana in till centrum kostade 2.40 euro/pers enkel resa. Hotellet känns ändå trots allt nytt och läget bra o inte mitt i centrum med stort shoppingcenter intill. Det som drar ner betyget är personalens ointresse och just täcket annars var det rent i övrigt.

Partner

10/10

Exceptional

25 Aug 2024

Caroline

Super Lage

Leisure Partner

10/10

Exceptional

19 Aug 2024

Uwe

Gute Anbindung an U-Bahn Station Kagran. Einkaufszentrum direkt nebenan. Hotel gut klimatisiert. Für den Hochsommer perfekt.