Name: Novotel Suites Wien City Donau
Address: Radingerstrasse, 2, Vienna, 1020, AT

6/10

Pleasant

31 Jul 2026

Venkata Satish

Too expensive for the quality of rooms

8/10

Excellent

24 Jul 2026

Cynthia

Very clean, good size bedrooms and good location

10/10

Exceptional

23 Jul 2026

Kassandra

Nice hotel, very clean, frendly and helpful staff. Breakfast was also great and kids eat free.

8/10

Excellent

09 Jun 2026

Yohanna

The rooms needs some updates

Family_with_children

10/10

Exceptional

06 Jun 2026

THAI PHU

Everything was great!

Friends

8/10

Excellent

29 May 2026

Shanping

Staff helpful. Air condition doesnt work. Room is like oven.

Family

10/10

Exceptional

28 May 2026

SEREF

Hi, The hotel is about 50 metres from the underground station and has very nice, helpful staff. The room I stayed in was clean and spacious. I would happily stay here again on my future trips. Maybe the hotel has some downsides, but I didn’t encounter any.

Self

2/10

Poor

17 May 2026

ShanShan

not clean room well

10/10

Exceptional

04 May 2026

Safiye Bilge

Otelin konumu mükemmel, temizliği çalışanların ilgisi gayet iyi. Aile odasında kaldık büyüklüğü çok iyiydi, yatak çok konforlu odada kahve makinesi mikrodalga fırın mevcut. Musluk suyu içilebiliyor bu nedenle sınırsız su mevcut. Tek olumsuzluk İlk gün tuvalette idrar kokusu vardı, görevlilerden derin temizlik yapmalarını rica ettik, kokunun borulardan kaynaklı olduğunu söylediler ama o gün temzilikten sonra geçti. Tekrar viyanaya gelsek yine burada kalırız

Friends_and_family Family

8/10

Excellent

28 Apr 2026

woohyuk

Good location! U1 can bring us everywhere!
And Billa and eurospa is near the hotel.

Friends_and_family Friends

8/10

Excellent

26 Apr 2026

Maik

Bathrooms very plastic

Partner

8/10

Excellent

18 Apr 2026

Patrick

Équipe sympathique, dommage que 2 chaises dans la chambre familiale réservé pour 3, louper lors d’une recouche avec des serviettes manquante et un flacon de savon main vide à l’arrivée, récupère à la réception mais jamais remis dans l’attache mural même après plusieurs nuits

10/10

Exceptional

13 Apr 2026

Harshul

Loved it. Very nice beds and spacious. Excellent Location about 2 minutes walk from train station.

Family_with_children

10/10

Exceptional

03 Apr 2026

Dai

Very good location. I like everything about this hotel.

10/10

Exceptional

31 Mar 2026

Ravindranath

All good with my stay especially the room.

Family_with_children

10/10

Exceptional

15 Mar 2026

Janet

Great location close to a subway stop. Very clean room, seems like the hotel is brand new. We would definitely stay here again.

10/10

Exceptional

26 Feb 2026

Stefania

Camere pulite e molto ben arredate. Il personale è gentile e disponibile. Colazione top! Consigliatissimo

Friends_and_family Family

8/10

Excellent

24 Feb 2026

Colin

Yes apart from breakfast time staff rude to try and make you finish up sp someone can get yoyr table

6/10

Pleasant

08 Feb 2026

Andrea

Staff is very bad, couldnt recomend anything

Partner

6/10

Pleasant

04 Jan 2026

Rebecca

There was a dog on our floor that barked constantly

Leisure Family

6/10

Pleasant

23 Dec 2025

laura

Booked two rooms. One for a business foto shooter who next day told me that his drinks were half empty in the fridge/ the complimentary drinks. The orange juice. I told the lady at the counter that we would like to talk to a manaer. No manager on spot for the weekend!? Another man was yelling the same thing “no manager here”!!? It was 4
Pm and his room was not ready. Oh well.. the cleaning crew did not do a thorough check. Also at least a sparkling water as not everyone drinks the sweet orange juice which were TWO bottles same type. Take advise and place at least a water instead of two so ppl can have a choice. It was a business suite and the half empty bottle was not acceptable. Reception gave us a complimentary coupon for a drink. What a favor ;( .

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

Jeniffer

Excellent hotel

Leisure

8/10

Excellent

11 Dec 2025

Cliodhna

Staff were lovely. Location is beside a U-bahn line which was excellent. I did not use the bar or have breakfast but those are both basically an extension of the reception area and not very exciting or appealing. Rooms were big. Bathroom was clean. Toilet room was seperate and tiny. Not much ventilation. Small tea/coffee making surface. Not much noise from the street in the evening so a big plus. I probably would not stay here again but great for a few days for xmas market visit. Huge eurospar a 2 min away and another Billa supermarket about 1 min away.

Friends_and_family Family

10/10

Exceptional

07 Dec 2025

Sanja

Clean and quiet

10/10

Exceptional

01 Dec 2025

Eleanor

We stayed in a junior suite - a generous sized room with separate seating and work/table area, a se

Partner

8/10

Excellent

20 Nov 2025

selim

Na

10/10

Exceptional

17 Nov 2025

Jingwei

Great staff. Big room.

Business Self

10/10

Exceptional

13 Nov 2025

BERYL

Everything was fantastic

Friends_and_family Family

10/10

Exceptional

13 Nov 2025

Jingwei

Large room

Business

10/10

Exceptional

12 Nov 2025

Pawel

Very spacious room, well designed with nice amenities. Nice and helpful staff in reception.

Business

6/10

Pleasant

09 Nov 2025

Deepali

There was nothing quite wrong with the hotel. It is close to the underground station, clean room, comfortable bed. However, the overall vibe was cold and clinical (Right from the room design with its plane cabin style loo to the indifferent attitude of the staff.)
It would be good hotel for business travel - not so much for a romantic getaway or family holiday.

Leisure Partner

10/10

Exceptional

09 Nov 2025

Taavi

Large clean room, comfortable bed, good location near shoppingcenter

Partner

10/10

Exceptional

17 Oct 2025

Joshua

Spacious, well-appointed rooms at a great price, only two stops away from the Austria Center. Will definitely stay here again for future conferences, as I prefer to be closer to the Prater and the city center.

Business Self

10/10

Exceptional

16 Oct 2025

Tanitnun

The Hotel is amazing. Breakfast is very excellent. but only one thing that need to fix is some flying little creatur at water machine.

Business_and_leisure Family

10/10

Exceptional

13 Oct 2025

Alan

Great hotel and fantastic location beside metro. Staff were helpful and nice

Friends_and_family Family

8/10

Excellent

05 Oct 2025

Chidi

No complaints

The room was clean and spacious, reception staff were friendly and very helpful (sorted out a heating issue). Wi-Fi was sufficient for my streaming needs, which was good given the paucity of English language satellite channels on the TV.

Self

8/10

Excellent

04 Oct 2025

Michael

Two supermarkets within a few minutes walk. Metro station also very close.

Business

10/10

Exceptional

03 Oct 2025

Igor

Very friendly, helpful and attentive staff. Exceptionaly clean room. Compared to other European hotels, this room is very huge. Toilet and shower are separated, which is very convenient especially in the morning. Close to subway and train station.

10/10

Exceptional

24 Sep 2025

Amir

comfortable , quiet, clean , nice staff

10/10

Exceptional

17 Sep 2025

Izumi

Overall, the hotel is well-maintained and clean. It is only a 4 minute walk from the U station, which is very convenient and surrounded by what it looks to be corporate buildings. If you are looking for easy access to restaurants and cafes, the area may not be ideal. The room was very spacious with upgraded appliances. They carried the brand called Rituals shampoo, body wash, and handwash, which I enjoyed using. The staff was also amazing. I left my phone in one of the tour guide's van and felt very powerless. The person who seemed to be in charge for that evening stayed behind and helped me track the tour guide and contact them. They were very empathetic, understanding, and helpful- they went above and beyond to stay with me and assure me things would be fine.

Self

10/10

Exceptional

31 Aug 2025

Dennis

Breakfast was great and metro is right outside the hotel!

Leisure Family

10/10

Exceptional

23 Aug 2025

Jean-Baptiste

Rooms are large and well-equipped.
Close to underground station.
Quiet area (although not much to do in the immediate vicinity).

Leisure Self

10/10

Exceptional

05 Aug 2025

Cristina

large modern, clean rooms. great location - safe and clean.

Leisure Family

10/10

Exceptional

26 Jul 2025

Stephen

Good Hotel, Good Location, Good Price

Hotel Novotel Suites Wien City Donau was a good jumping-off point for my wife’s and my Vienna stay. We especially appreciated its proximity to transit and to the Danube’s running paths.

Partner

10/10

Exceptional

24 Jul 2025

Miruna

was very good 10/10

Leisure Partner

8/10

Excellent

24 Jul 2025

Natalie

Hotel itself good - rooms huge although not a fan of the caravan style bathrooms!

Area not the best but Ubahn 2 minutes away and in central Vienna in 5 mins.

10/10

Exceptional

17 Jul 2025

Hasan

Her şey çok güzeldi

Muhteşem konum, harika otel, harika hizmet. Yine gitsem yine kalırım.

Friends_and_family Family

10/10

Exceptional

12 Jul 2025

göran

I booked the wrong day but they help me fast and friendly

Partner

8/10

Excellent

30 Jun 2025

Isabella

Good property. Easy access to metro

Leisure Partner

6/10

Pleasant

30 Jun 2025

Verified traveler

only apparently clean

I was there for seven days, and the bathroom and the separate toilet have not been cleaned once. Only towels were replaced.
I made a cup of teas for two evenings and tea bags and sugar bags have not been refilled.
Not a service of a four stars hotel

Business

10/10

Exceptional

20 Jun 2025

BASIL

Very nice property. Courteous staff. Big and comfortable suites. Very close to the U-Bahn station - only few stops to downtown Vienna. And a very nice breakfast verity.

Business_and_leisure

10/10

Exceptional

16 Jun 2025

Michael

Nice hotel, convenient location near a train station.

Leisure Family

10/10

Exceptional

16 Jun 2025

David Andrew

.

Leisure Partner

10/10

Exceptional

14 Jun 2025

WALAA

الموضفين اكثر من رائعين

Friends_and_family Family

10/10

Exceptional

11 Jun 2025

Jing

This is an amazing hotel

10/10

Exceptional

10 Jun 2025

narinee

Very nice convenient and clean

Leisure Self

10/10

Exceptional

05 Jun 2025

James

Very comfortable and conveniently located. I had a small problem with the room at the beginning of stay and the staff were extremely polite and fast-moving to sort it out. I highly recommend Novotel Suites Wien City.

6/10

Pleasant

16 May 2025

Wilfried

The property and room were adequate for our purposes but certainly not of 4 star quality. The main room was adequately clean but the toilet stall never seemed that fresh.

8/10

Excellent

03 May 2025

Scott

Frequent Guest

We stay at this property every year. Usually in April and October. It is walkable distance to my son’s home. We enjoy the quality of the room and the reasonable prices.

Friends_and_family Family

8/10

Excellent

28 Apr 2025

Avv. Melissa

Albergo bello e pulito, camera ampia, spaziosa e con ogni comfort, colazione abbondante e varia ma con pochi dolci e poca frutta fresca, gli spazi per la colazione non sono molto ampi ed a volte bisognava aspettare per trovare un tavolo libero. Un paio di giorni prima della partenza avevo prenotato il tranfer dall'aeroporto, l'hotel me lo aveva confermato ma poi non ho trovato nessuno, c'è stato un equivoco, non ho ben capito. Buona la posizione: vicino alla metro, in 3 fermati si era al centro, e vicino al Prater.

Friends_and_family Family

4/10

Poor

26 Apr 2025

Kevin

There is no gym.

Business Partner

10/10

Exceptional

24 Apr 2025

Stefan

The way hotel works.

Guests welcome. That’s how it feels when staying here.

Business

10/10

Exceptional

09 Mar 2025

David

Ideal for a business stay or for a tourist trip. Rooms are spacious and the inclusion of kettle and microwave is much appreciated. 2 minutes to the ubahn and then 10 minutes to the centre of the city - ideal

Business Self

10/10

Exceptional

24 Feb 2025

mustafa

-location of hotel so marvelous.
-quality of the hotel unquestionable
-servis of the hotel so good
-personal of the hotel friendly,so kind especially reception girlfriends so helpful ,they show us all of thing.

Friends_and_family Friends

10/10

Exceptional

10 Feb 2025

lee

Excellent hotel

Room is very big and clean. Beds are comfortable and have a clean bath tub inside the shower room. We really enjoyed our stay here. Definitely will come back again. Front desk staff are very friendly too.

Friends_and_family Family

8/10

Excellent

08 Feb 2025

Abianne

Good size room, relaxing etc

10/10

Exceptional

07 Feb 2025

Saul

Great stay

Great hotel. Great room. great location. Great city and lovely staff! Will be staying here again when back in Wien!

Partner

6/10

Pleasant

28 Jan 2025

Pascal

Die Aufzüge waren ein Problem. An einen Tag musste ich in den 9. Stock laufen da beide Aufzüge ausgefallen sind!
Meiner Gesundheit hat es auf jeden Fall nicht geschadet :).

Business

4/10

Poor

21 Jan 2025

Ville

Not so good experience

Bit outdated, but that was a ninor problem compared to cleanliness. My collague actually changed hotel, because it was so dirty in his room even after he changed once. My problem was the wc, it smelled awful there and it wasn’t the drain. Stingy pee stinking like in a bar after 3am wihout any cleaning. I told about this to reception, but nothing was done to it.

Business

6/10

Pleasant

14 Jan 2025

Monica

Es lo que pagas

Hotel con poco mantenimiento y alejado de todo

Friends_and_family Family

6/10

Pleasant

05 Jan 2025

STUART

Hotel is nice, with spacious rooms. The location is good for the underground. On the negative side the breakfast situation is not great. Little room for the number of people, kids running everywhere. Hotel is also quite noisy, not the hotels fault of course but other guests shouting and running in the corridors, some sound proofing in the rooms would be good.

Leisure Family

8/10

Excellent

22 Dec 2024

Arif

Booking was for 4 person. Bed was not made.
Staff has moved to another floor instead of making the bed. Closing and moving all the luggage to another room. Not good
There was a power flip as well in the room.

Overall not a pleasant experience. But staff were prompt in responding amd helping

Leisure Family

8/10

Excellent

20 Dec 2024

David

Nice hotel but too many extras to pay

The positive, as usual with Novotel, clean modern room with big bathroom and toilets separate. There is the coffee machine and kettle. The room was big. Negative for me was the temperature in the room and in the whole hotel. Too hot. It was uncomfortable. We had to open the window in December. This is not responsible in times when we are asked to save energy. Then what annoyed me was all the expensive extras to add. 35€ for dog, 25€ for parking, 24€ per person for breakfast. That adds easily 70% to the basic price of the room.

Friends_and_family Family

10/10

Exceptional

18 Dec 2024

Jennings

U1 metro line next to the hotel - 3 stops away from Stephansplatz. Great value. Friendly staff and rooms are spacious.

Leisure Family

4/10

Poor

14 Dec 2024

Simon

The room was fine, no issues there. However Accor Hotels want you to be green and yet every day the cleaners wanted to come in when we specifically put out the door tag that says be good to the environment, don't clean your room.
Breakfast was absolutely extortionate, there was no way we were going to spend 24€ per person per morning!
The online checking in system failed, so after a long day I had to check in again!
The reception staff were typically talking among themselves or on mobile phones, then were very vague about any questions we had regarding directions, shopping or transport. As mentioned the room itself was great, nothing else was.

Leisure Partner

10/10

Exceptional

13 Dec 2024

Herzhel

The staff are friendly and courteous. The rooms are spacious.

8/10

Excellent

01 Dec 2024

jeung hyun

The mini fridge in our room was broken. I reported it to a receptionist right away because I needed to use it. She said she notified their maintenance team right away but it never got fixed. I needed it to store my baby's milk. I couldnt use it during our whole 3 night stay...

Leisure Family

10/10

Exceptional

01 Dec 2024

Martin

Weekend i n Vienna

Well planned rom and a smooth Check in and out. Nice that the room was equipped with a bathtub.

Friends_and_family Friends

6/10

Pleasant

19 Nov 2024

Aceil

Took ages to get checked in, the room was basic, the area is horrible.

Leisure Family_with_children

10/10

Exceptional

15 Nov 2024

Mariam

This is one of the nicest hotels in Vienna. Rooms are huge, super comfortable and the service is amazing. Less than a minute walk from metro station and close to a bunch of grocery shops and cafes. Highly recommend!

Business Self

6/10

Pleasant

28 Oct 2024

Nicholas

Ok stay. Staff a bit abrupt and odd bathrooms felt like a caravan… breakfast room too small and guests all very rude.

Leisure Family

6/10

Pleasant

28 Oct 2024

WANG CHUNHONG SIEW HEONG

Unsafe stay in Novotel suites wein city

We were checked in to a room with urine in the toilet bowl and spitting onto the sink which we took photo to show the receptionist guy. This room hairdryer and beds are full of dust, everywhere is not clean. He then changed another room which is better but very dusty, we need to wipe the whole room in order to stay in. We were not feeling safe staying here due to the first incident.

Friends_and_family Family

10/10

Exceptional

15 Oct 2024

Jessica

Location accessible to public transport and dining.

Family

6/10

Pleasant

15 Oct 2024

Ulf

Perhaps you should consider to move the smokers away from the entrance to the hotel. It doesn't really give a good impression when fighting your way trough groups of smokers before you reach the entrance.

The lobby/restaurant looks a bit like a youth hostel with luggage everywhere and people sitting on the floor. This area definatelly needs improvement.
Room was very clean and the bed was fantastic.

Business

8/10

Excellent

14 Oct 2024

Hakon

Nice stay - would repeat!

Very nice stay, nice room, comfy bed.
Suggest more (than 3?!!) channels in English and at least one sports channel.
A small gym area would also be very good.
Otherwise, very happy!!

Business

6/10

Pleasant

07 Sep 2024

Roland

Lift, save und spülkasten defekt. Die Betten waren top. Mitarbeiter unmotiviert. Gar nicht 4 Sterne verdient. 👎 Ruhige und gute Lage. 👍

Partner

8/10

Excellent

05 Sep 2024

Paul

Very quiet hotel. No noise from any other rooms. Close to U-bahn which was very easy to use. Less than 20 minutes from the city centre. Staff helpful. Room always clean and made up when we got back at the end of the day.
Will choose to stay here again.

Business_and_leisure Family

10/10

Exceptional

31 Aug 2024

Bassel

Good hotel in general

Leisure Family_with_children

10/10

Exceptional

07 Aug 2024

Flores

NIce and clean, rooms are large and tidy.

Leisure Family

10/10

Exceptional

06 Aug 2024

Fabian

Great place to be

We had a wonderful stay for 5 nights. Room was perfect for a family of 4 and the Hotel is located close to the metro or other public transport opportunities. It is also pretty close to the famous Prater with it's fun rollercoasters or other attractions. Overall we had a great time and can recomand this place.

Friends_and_family Family

10/10

Exceptional

01 Aug 2024

Wah

Room was clean and hotel was closed to bus stop.

Leisure Family

10/10

Exceptional

26 Jul 2024

Ho Yin Honson

worthing buying.

Leisure Family_with_children

10/10

Exceptional

23 Jul 2024

Daniel

Great option with excellent access to Public Transport.

Leisure Family

10/10

Exceptional

22 Jul 2024

Vadewattie

The staff was very friendly and helpful. We had a very comfortable stay, thank you.

Leisure Friends

10/10

Exceptional

19 Jul 2024

christine

The staff made our experience spectacular! Every individual staff member was consistently polite, accommodating, and professional. We would love to return to this hotel when we return.

Leisure Family

10/10

Exceptional

18 Jul 2024

Rohit

Great facility and wonderful staff. 10/10

Leisure Family

8/10

Excellent

09 Jul 2024

Aimee

Close to public transportation

Conveniently located near the metro station. The breakfast buffet was good and offered a lot of variety. The bathroom had an odd layout - the toilet was in its own separate room away from the shower and bath. It reminded us of our travel trailer back home. Overall, fairly clean and had enough room for our family of four to move around comfortably.

Friends_and_family Family

8/10

Excellent

07 Jul 2024

Verified traveler

Central location with camper feeling

The room was nice and spacious. The prefabricated bathroom and toilet gave a bit of feeling being in a camper van. The room was clean and properly serviced. Just the coffee area was not cleaned. The cup left dirty and the coffee powder was not refilled. A claim to the duty manager remained unanswered.

Partner

10/10

Exceptional

03 Jul 2024

Raul

Always love it!

Business Self

10/10

Exceptional

14 May 2024

Verified traveler

The room is spacious and clean. The hotel is situated near underground train U1 and very convenient.