Name: Citadines Danube Vienna
Address: Dr Adolf Schaerf Platz, 7, Vienna, 1220, AT

10/10

Exceptional

15 Jul 2026

Charles

The room was spacious with it’s own little kitchen.

Family

8/10

Excellent

09 Jul 2026

Karen

We enjoyed our stay. Very clean suite and location was good.

Family

10/10

Exceptional

23 Jun 2026

Imani

Breakfast was greatt

10/10

Exceptional

20 Jun 2026

Gregory

Staff were fantastic, friendly, and extremely helpful

Self

10/10

Exceptional

05 Jun 2026

Vadiraja

No everything is good

10/10

Exceptional

01 Jun 2026

Francisco

Clean room staff breakfast

Business Self

6/10

Pleasant

28 May 2026

Aaron Stephen

Pros: Great location. Easy to get to with lots of shops and restaurants around. Modern and clean throughout. Nice rooftop bar area. A locked luggage storage area was available when I arrived early.

Cons: On check-in I was told I had been downgraded due to overbooking and all other rooms of my type were taken (despite this being only 30 minutes after the listed check-in time, and the fact that I'd already been to the hotel 3 hours earlier to drop off my bags). No refund was offered. The proposed solution (free breakfast for 2 days, then move me to the room I paid for) would've actually increased my costs as it meant being without the kitchen that I'd booked the room for to save on meal costs. I did eventually get checked into an upgraded room at no extra cost, but only after standing my ground for 10 minutes. One staff member seemed genuinely apologetic, the other seemed annoyed that I wouldn't go away.

Also, while my wife and I waited for a lift, the same staff member from check-in led a large group in front of us and filled it despite us being there first. No apology was made or even a \"they have a work event, do you mind?\". I was made to feel second class again.

The \"fully equipped\" kitchen only had one pan provided - hardly useful for preparing meals.

The curtains let light into the room right where your head is so you get woken up early.

The luggage storage area was wide open on departure. People were going in and out with no checks done to ensure bags were safe.

Partner

10/10

Exceptional

23 May 2026

Phaustina

Pleasant place to stay when in Vienna

8/10

Excellent

18 May 2026

Julian

The hotel is amazing, the rooms are massive, like an apartment, including kitchen etc. they have a lot of services such us Gym, Laundry and a rooftop bar but I didn’t use any so I can not give my opining on that.
The only thing I didn’t like is that they don’t have daily cleaning service like in pretty much all the hotels, at least should be every other day, but during my whole stay, nobody came to take even the trash from the bathroom. That’s supposed to be included in the price.

Self

8/10

Excellent

11 May 2026

Sareta

The Citadines Danube has spacious and well-decorated rooms, and it's only two stops from the VIC (conference centre), and on a direct metro line into the centre. Citadines is basically an apart-hotel, so there's also a kitchenette. Three things: the studio and executive studio are basically the same except that executive studio is on a higher floor, has a coffee machine, and costs more. Second, the hotel only cleans room once a week. You want it cleaned more than that, you pay about 25 euros, which I think is ludicrous as the trash def needs to be taken out more than once a week if you're using the kitchenette. Third, reception could not be less interested in guests coming in. They weren't unfriendly, just very disinterested. Maybe that's because there are a lot of flight crews in the hotel and so they are used to people coming in for a night or for very short days. So, if you're coming in for a conference and hotels closer to the VIC are full, and you're happy to have a very anonymous experience, this hotel is fine. If you want a friendlier hotel with more amenities, I'd choose elsewhere.

Self

10/10

Exceptional

15 Jan 2026

Brandon

Great location for an extended stay with self service laundry. Room is clean and spacious. I enjoyed my stay :)

Leisure Partner

10/10

Exceptional

08 Jan 2026

marcelo

Muy bueno

Friends_and_family Family

4/10

Poor

23 Dec 2025

Nidhi

Clean room - There was a smell in the room and bathroom which was very suffocating.

Friends_and_family Family

8/10

Excellent

21 Dec 2025

daniel

Quiet

Partner

10/10

Exceptional

17 Dec 2025

Rahul

We had an excellent stay at Citadenes. We were 4 people with 2 teens, usually hotels provide one room, but here we had two rooms attached which was so convenient and comfortable. Plenty of food options around. There is a mega mall right in front with lots of shopping and food options.

Staff was very friendly, and coffee in the lobby was great.

10/10

Exceptional

06 Dec 2025

oyinkansola

The staff who attended to us the early morning of Dec 1,2025 was very nice. Great customer service by him

10/10

Exceptional

04 Dec 2025

Shyam

Clean room, attentive, the lady at reception was lovely, upgraded the room for us, a great location and pleasant stay.

Thanks

Friends_and_family Family

10/10

Exceptional

04 Dec 2025

Nish

Spotless, huge space, lovely staff!

Business_and_leisure Family

10/10

Exceptional

04 Nov 2025

Joseph

Very modern, new smell. Friendly, helpful staff. Nice rooms!

Leisure Self

8/10

Excellent

24 Oct 2025

John

I enjoyed my stay. Met the basic needs. Gym was basic, but fine for a couple of days, breakfast was good enough, staff was very helpful. Hotel can be a bit hard to find. You have to go up the escalator. It is 15-20 minutes from the city center, but that is why it is much less expensive. Great that the metro is right outside. Nice that it is kind of like an apartment and has a small kitchen. I would stay again.

Self

10/10

Exceptional

19 Oct 2025

Adam

Another great stay

Comfortable location few steps away from the metro station, short ride to the city centre. Clean, comfortable rooms. Fully equipped kitchen. Fantastic wheelchair accessible rooms, spacious bathroom with roll-in shower. Nice top floor bar/breakfast area and roof top terrace however no wheelchair access to the roof top terrace. Reliable airport taxi service bookable via the reception.

Friends_and_family Family

10/10

Exceptional

15 Oct 2025

Tessa

Great location, clean modern & easy to get to everything.

Leisure Partner

8/10

Excellent

06 Oct 2025

Pablo

The staff's conduct needs immediate improvement

While the location of this hotel is fantastic—with a supermarket downstairs and the metro across the street—and the rooms are comfortable with great beds, our experience was let down by significant service issues.

The front desk staff (2 ladies) were highly unprofessional during check-in. They were loudly gossiping and making fun of another guest, which was uncomfortable to witness. This behavior also caused a long delay, as they ignored us to continue their conversation while asking for our documents.

A heads-up: the hotel conducted a surprise emergency alarm test with no prior warning. It would be easy to provide a notice to prevent guests from being startled and to understand what to do, specially for those who don't speak German.

Partner

8/10

Excellent

03 Oct 2025

SunMi

Nice, but stinky smell.

The room was very nice and modern, and the bed was comfortable. The only downside was the awful smell in the bathroom, which I suspect was coming from the shower drain. It improved slightly after a couple of showers, but it still needs to be checked and thoroughly cleaned.

Self

10/10

Exceptional

02 Oct 2025

Heni

The hotel is located right across a big mall, so yes, a lot of shopping opportunity. The hotel is also on the subway line that takes you into downtown within 10 minutes.

Business

8/10

Excellent

30 Sep 2025

Viorel

Very nice place, absolutely recommend this place

Business Family

10/10

Exceptional

13 Sep 2025

abdullah

Excellent hotel

Business Friends

10/10

Exceptional

13 Sep 2025

abdullah

I have stayed for five days excellent hotel. I recommend this hotel if you coming for pleasure or business

Business Friends

8/10

Excellent

11 Sep 2025

Brian

Decent option outside of city near transit

Location is convenient to transit. Hotel has nice amenities and staff was friendly. Could improve maintenance and cost for self service laundry was expensive (€5 for washer, €4 for dryer).

Self

8/10

Excellent

08 Sep 2025

Michael

Good value and convenient

Clean comfortable room. Very conveniently located nr Kagran metro station. Spar supermarket and some reasonable eateries immediately below the hotel. Reasonably good value for money. Would stay here again if the opportunity arose

Business

10/10

Exceptional

12 Aug 2025

Haroon

Parking is expensive though

Leisure

10/10

Exceptional

10 Aug 2025

Neepa

Very good location

Leisure Family

10/10

Exceptional

12 Jul 2025

Phillip

Great spot! Right near shopping mall. Also super friendly staff and EXCELLENT coffee machine in the lobby!

Business_and_leisure Self

8/10

Excellent

12 Jul 2025

Sanaz

Overall good experience. We had a flood in our unit. They changed our room and gave us breakfast. Our cloths were contaminated and we missed half of the day and half of our tour, because had to pack our luggages and move to another room. It was a little bit unfortunate!

Business_and_leisure Family

10/10

Exceptional

11 Jul 2025

Valentyna

Our recent stay was absolutely fantastic, especially traveling as a big family. We rented adjacent rooms, which worked out perfectly and gave us the ideal balance of togetherness and individual space.
The hotel's location is superb, being very close to public transportation, which made exploring the city incredibly easy and convenient for everyone. The rooms themselves were a highlight – clean, stylish, and thoughtfully equipped with everything we needed for a comfortable stay.
What truly set this place apart was the exceptional staff. Every team member we encountered was attentive, nice, and genuinely helpful. We particularly appreciated their flexibility with our late check-in at midnight; they accommodated us without any hassle, which was a huge relief after a long journey.
The breakfast spread was another pleasant surprise. There were so many options to choose from, and everything was delicious, providing a great start to our busy days.
We would wholeheartedly recommend this place to everyone, whether you're a family, a couple, or traveling solo. We had a wonderful experience and wouldn't hesitate to book here again!

Leisure Family_with_children

10/10

Exceptional

06 Jul 2025

Ahmed

فندق ممتاز

فندق مثالي بكل المقاييس
الشقة متكاملة والاسرة مريحة جدا، الشقة جديدة ونظيفة
المكان ممتاز كل شي حولك ، مترو ، باصات ، سوبرماركت ، مول كبير

Friends_and_family Family

10/10

Exceptional

30 Jun 2025

Kasra

Very noce and modern hotel

8/10

Excellent

28 Jun 2025

Brian

Vienna beautiful

Beautiful stay

Friends_and_family Family

2/10

Poor

11 Jun 2025

George

Needs

10/10

Exceptional

21 May 2025

Verified traveler

Not a good time to visit Vienna

The first important thing is that the staff at this hotel are the best possible. I am an older person who needed considerablel assistance coordinating transportation, etc. and they could not have been more helpful! The hotel was also immaculate and located across the street from a huge mall with transportation stops in front of it! These were the problems--the elevator was broken for 3 days of my stay so I was trapped on my floor, unable to leave. You could not use the stairs either because all exits required cards with chips so if the card wasn't working, you were OOL. The same issue (broken elevator) caused an emergency alarm to blare for many hours (8+), which was problematic since my room was next to the elevator. The second problem was not specific to the hotel, nevertheless, I would not have gone to Vienna, knowing this. They are building a new metro line which means many streets and sidewalks are closed as well as metro stations non-functional. Each day I looked at Google maps for my adventures of the day but unfortunately, when I would actually start out to find locations, I would be unable to follow the directions because either the metro stop was non-functional or the street was closed. I circled one square for over an hour with the phone insisting I was within 5 minutes of the location but each path I took was blocked with construction. This is not the time to visit Vienna!

Self

6/10

Pleasant

03 May 2025

Akshay

The air conditioning did not work. I especially paid more for a property that has air-conditioning in it, but the AC did not work when we told the staff they said they cannot do anything and that they cannot accommodate us in another room. Also, the washing machine in the unit did not work, and the staff was also unhelpful with that. Overall, while the property is excellent and very clean, the staff could have done way better to help us with the air conditioning situation, especially when it was a hot day.

Leisure Family_with_children

10/10

Exceptional

26 Apr 2025

Kasra

Great place to stay.

Business Family

10/10

Exceptional

20 Apr 2025

Karen

Great location

10/10

Exceptional

13 Apr 2025

Timothy

Just a beautiful place to stay. Could use an extra sheet in the room but otherwise just amazing. :)

6/10

Pleasant

08 Apr 2025

Verified traveler

Great location to get around the city. Clean and comfortable however we are woken up before 8am with the loud sounds of drilling and this lasted until we got back in the afternoon at 5pm

Partner

10/10

Exceptional

31 Mar 2025

Emily

Very nice clean rooms. Convenient location with a bus, tram, and subway station all across the street. Plus a grocery store and mall near by for any shopping needs.

Leisure Self

10/10

Exceptional

23 Mar 2025

Alan Robert

Great in all respects, however aircon only goes down to 20 degrees so found it a little warm for sleeping.

Leisure Partner

10/10

Exceptional

16 Mar 2025

Tanja

Great hotel!

Partner

10/10

Exceptional

16 Mar 2025

Eric

Clean, nice with small kitchen and washer. Nice breakfast

Leisure Family

10/10

Exceptional

03 Mar 2025

Lucas

Comfortable

10/10

Exceptional

31 Jan 2025

Alia Keltoum

Wonderful stay!!

We has a wonderful stay at this hotel! It was super easy to get to, and the metro station was right across the street. The bed was super comfy, the shower was great, and the staff was super friendly. The free coffee and tea station in the lobby was the cherry on top. Would definitely recommend Citadines Danube Vienna!

Partner

10/10

Exceptional

21 Jan 2025

Joseph Rhyann

We stayed here for 11 nights and while this is far from touristy areas, it is very close to public transport and a breeze from there to get to Innere Stadt.

Also conveniently located to a Westfield Shopping Centre, plenty of dining options available.

Staff were very professional & friendly. Complimentary coffee & tea available at the lobby. Also good that there is a gym and a laundry-drying facilty.

Overall a great stay.

Leisure Family

10/10

Exceptional

21 Jan 2025

Liliana

Excellent and convenient location with metro in front

Leisure Family

10/10

Exceptional

15 Jan 2025

Ramesh

Excellent condition, great facilities including laundry and Mall with extensive shops nearby. Friendly helpful staff. The location is perfect, closd to metro to explore Vienna.

10/10

Exceptional

08 Jan 2025

Jay

Stayed for almost two weeks. It’s a great location, close to transportation and dining. The hotel staff is very friendly and very accommodating. The kitchenette is fully equipped and there is a grocery store just below the hotel. A great property.

Leisure

10/10

Exceptional

07 Jan 2025

Katie

Staff were very helpful at this hotel. Comfortable room, modern and lots of natural light. There is a rooftop bar and they offer breakfast, however we did not opt in for breakfast. Location is great, right next to metro service and a spar shop. Not quite in the centre so much quieter, but doesn’t take long to get to the centre by metro. Across the road there is a food hall and cinema. Would recommend!

Leisure Partner

10/10

Exceptional

05 Jan 2025

Srinivasa

close to public transportation

Leisure Family

10/10

Exceptional

01 Jan 2025

Markus

Very easy commuting and shopping facilities within 5 minutes of the property.

Leisure Partner

10/10

Exceptional

26 Dec 2024

Rebecca

Fantastic, that’s it

Leisure Family

10/10

Exceptional

23 Dec 2024

John

Great place to stay ,very close to transportation and dining.

Leisure Family

10/10

Exceptional

16 Dec 2024

Leona

Excellent accomodation, free tea and coffee, great location with subway across the road and a 10 min trip into the centre of Vienna. Also a mall across the road with a supermarket and great restaurants.

Leisure Partner

8/10

Excellent

14 Dec 2024

Ian

This property is just 1yr old, its clean and modern, and comfortable.
Beneath the hotel is a Spar shop, and opposite is the U train Line 1.
Westfield shopping center is about 3mins walk.
Its 8 stops on the U train to Central Vienna.
All very good

Leisure Self

10/10

Exceptional

13 Dec 2024

Giorgia

We appreciated the big room, the proximity to transport, directly in front of the hotel and the breakfast room with a view (maybe the room is too small).

10/10

Exceptional

10 Dec 2024

Alistair

Comfortable rooms, friendly staff and well positioned assuming you don’t mind using the subway (it’s a direct 15 minute ride to Stephansplatz). Overall the hotel did exactly what I wanted and did it well

Leisure Friends

10/10

Exceptional

06 Dec 2024

Stephanie

Apartment hotel with amenities

Citadines Danube is located in Donau, about 15 minutes by U-Bahn from the city center, but the U-bahn stop is directly across the street (along with a huge shopping mall). There are a few restaurants nearby and the hotel offers breakfast, but the apartments contain kitchenettes and there is a Spar (small supermarket) on the ground floor so you can easily fix your own food. You can also get an evening drink at the bar on the top floor. The room was spacious and comfortable. The front desk is open 24 hours a day, which was useful when I needed a cab to go to the airport at 4:30 AM. Staff were friendly and helpful. I would definitely stay here again. One note: the hotel entrance is on the second floor of a large modern building. It took me a minute to find the entrance (up an escalator) when I first arrived.

Business Self

10/10

Exceptional

03 Dec 2024

Sujatha Prakash

Excellent stay ! Top notch accommodation with all facilities in the apartment,, excellent connection to transport with connectivity to all major tourist attractions and HBF and Airport, courteous and helpful staff.

Leisure Family

10/10

Exceptional

28 Nov 2024

Manon

Very nice hotel, very clean and very well located, just across the subway however the hotel is like soundproof, you can’t hear any noise. The room was very clean and very functional with a little kitchen area. Below the hotel was a good Asian restaurant and beside a Spar grocery store. I recommend this hotel without any doubt and I would go back there at anytime. One of the best quality/price.

Leisure Partner

10/10

Exceptional

28 Nov 2024

Ernest

This apartment like room has everything you need to do groceries and cook inside. What a great location, across the street is a shopping center/mall and access to the train into the city. Which was easy to get tickets and the best way to travel into the city. The gym has everything you need to work out (4.5/5.0). If the gym had thicker mats to do core exercises, I would give it 5/5! Will definitely stay there again.

Business_and_leisure Pet

10/10

Exceptional

26 Nov 2024

Zhila

I had an exceptional stay at this hotel in Vienna. The modern setup and impeccable cleanliness were truly impressive. As a solo traveler, I felt incredibly safe throughout my stay.

The room was spotless, with a mattress that provided excellent comfort and bedding that was exceptionally clean and fresh. The breakfast was outstanding, both in terms of quality and the beautiful venue where it was served.

Special mention to the receptionist, W., who went above and beyond to make me feel welcome. He patiently answered all my questions and ensured I had everything I needed for a comfortable stay.

I am exceptionally satisfied with my experience and would highly recommend this hotel. I will definitely return on my next visit to Vienna!

Leisure Self

10/10

Exceptional

22 Nov 2024

E

love

10/10

Exceptional

02 Nov 2024

Shameer

Ideally located just minutes from Kagran metro station, the property offered convenience, with
a nearby Spar supermarket just downstairs—perfect for essentials, though it closed at 8pm.

The room featured a modern design, complete with streaming facilities on the TV for convenient entertainment. The kitchen was well equipped with good functionality.

Staff were generally helpful and gave advice on the upcoming bank holidays and store closures.

Leisure Partner

10/10

Exceptional

01 Nov 2024

Mark

Friendliness from the staff

Business

10/10

Exceptional

31 Oct 2024

Rondelle

Recommend

Thank you Christy for making our stay fabulous. You were welcoming and friendly and helpful - your customer service was excellent.
I would recommend Citidines as a good place to stay.
Good location opposite a shopping centre and transport hub, so you can get anywhere easily.
Lots of dining options.
Comfortable and clean.

Partner

10/10

Exceptional

29 Oct 2024

Alma

Love love love this location!

Amazing experience! Love love, love the location. The hotel is so clean and the bedding is so comfortable. I didn't want to get up.

Friends_and_family Family

10/10

Exceptional

22 Oct 2024

Hannah

One of our favourite stays so far! Would highly recommend!!

Leisure Partner

10/10

Exceptional

08 Oct 2024

Monica

Good spacious room. Friendly staff. Few mins away from westfield and transport (buses, trams and trains). Highly recommended

Leisure Friends

10/10

Exceptional

07 Oct 2024

Pascal

This hotel is very well located, very close to the metro and tram station, you can get downtown Vienna in less than 20 min. Also right across a huge shopping mall. There is a grocery store underneath the hotel. The hotel is quite new and the bed is very comfortable. I highly recommend it !

Leisure

10/10

Exceptional

05 Oct 2024

Rajiv

Convenient for public transport and shopping. Friendly staff.

10/10

Exceptional

04 Oct 2024

Keith

Awesome place to stay especially for lengthy stays. Staff was fantastic. Clean laundry facilities and nice gym. Super market and Asian restaurant right out the front door. Metro station and huge nice nice mall less than 5 minute walk. Not near any of major attractions but less than 13 minutes train ride to Karlsplatz. $10 airport bus option by the mall. Uber is almost $40.

Leisure Self

8/10

Excellent

02 Oct 2024

Anuj

Great location apart hotel

Leisure Friends

10/10

Exceptional

01 Oct 2024

Rabiat

Close to major shopping and lots of restaurants .

Family_with_children

10/10

Exceptional

29 Sep 2024

Bradley

Cool hotel that had items like a small apartment and price was reasonable. Very close to the Ubahn, busses and mall. Would definitely stay there again.

Self

8/10

Excellent

27 Sep 2024

Hiu Yi

The WiFi connection in my room didn’t work. Apart from that it is a new and decent hotel.

Business Self

10/10

Exceptional

24 Sep 2024

Salome

If you happen to travel to Vienna to attend a meeting at the UN building this hotel is super convenient as it is located right in front the U bahn. It has all you need, free coffee at the lobby, nice gym, nice canteen and a nice kitchenette in the room. It is super good quality and super convenient

Business Self

10/10

Exceptional

21 Sep 2024

paul

Perfect Location , easy access to all of Vienna sights and shopping second time we have stayed here and it wont be the last !

Leisure Partner

10/10

Exceptional

15 Sep 2024

Kelly

Good location

Very nice and clean, opposite a shopping mall with multiple channels of public transport and still remains quiet and peaceful.

Self

10/10

Exceptional

15 Sep 2024

Verified traveler

Perfect appartnent for business trip

Immaculate apartment, great shower and wonderful gym. Could not have asked for anything more!

Business

8/10

Excellent

12 Sep 2024

Lubi

Business trip. Hotel clean well located with good sized rooms.

Business

10/10

Exceptional

01 Sep 2024

Seung

Stayed multiple nights. U1 subway takes to the heart of Vienna in 15min and the Kagran station is right in front of the hotel entrance.

The hotel is excellent and we enjoyed very much. Vienna was hot (close to 30C), but the hotel A/C was working superb.

The hotel has a functional kitchen and SPAR (grocery store) is located in the same building.

We parked our car -2 level and it is the same parking garage that SPAR customers park. You will see a SPAR parking sign.

We actually had to circle around the hotel area a couple of times before realizing it, but no issue if you are looking for it in the backside of hotel.

As I wrote, the parking is actually located in the backside of the hotel. The front has no driving through streets as only bus and tram stations are situated.

At -2 level of then parking garage, you will see Citadines spots for guests to park. To enter the garage, we simply press the call button and the gate opened automatically.

The elevator works via a digital panel located outside each elevator gate; you need to press floors that you want to go first to call the elevator. Then once elevator arrives, it simply takes you to the floor you selected (there is no floor button located inside of the elevator).

Our stay was excellent and we will stay here again in future.

Leisure Family

10/10

Exceptional

31 Aug 2024

Alison

Fantastic room. Clean, quiet, lovely view. All you could want for a hotel stay. Would highly recommend

Leisure Partner

10/10

Exceptional

28 Aug 2024

Ahmed

Very good location walking distance to metro

8/10

Excellent

28 Aug 2024

Joanne

Lovely clean place, very easy to get into the main tourist areas. Apartments well equipped and staff are very helpful. Only downside was keys to our room stopped working and it took over 45 minutes to get into our room, staff were not sure how to over-ride the system to unlock the door, technology is great when it works. Having said that the staff were great and kept trying until the key problem was resolved. Would stay again.

Partner

10/10

Exceptional

26 Aug 2024

Matthew

A very clean and comfortable stay, with easy metro connections to the city centre.

Partner

10/10

Exceptional

21 Aug 2024

mahmoud

I like this Hotel it was quite and clean. next time if I well go to Vienna I go to Citadines.
really was surprised.

Leisure Family

8/10

Excellent

19 Aug 2024

Abiodun

Agreat property in an exceptionally convenient location.

Leisure Family

10/10

Exceptional

15 Aug 2024

Sara

Very clean and quiet room. It’s great to have a small kitchen area too. The apart-hotel is very near the metro so it is easy to get into town. The staff were friendly and helpful.

Leisure

10/10

Exceptional

14 Aug 2024

Irene

Excellent location. Very good customer service.

Leisure Self

10/10

Exceptional

11 Aug 2024

Rachelle

Great property