BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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9.4/10Excellent476 Reviews
Cleanliness9.6/10 9.6
Service9.2/10 9.2
Comfort9.6/10 9.6
Condition9.6/10 9.6
Neighborhood9.8/10 9.8
Amenities9.4/10 9.4
See all ratings- Hotels with charm
- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Wellem
Exclusive hotel in Andreas Quartier Dusseldorf. Dusseldorf's luxury boutique hotel, THE WELLEM in downtown Dusseldorf captivates with history, timeless art, unique design and spacious suites. As our eponym Elector Jan Wellem during his lifetime, our hotel stands for creativity, passion and unconventional ideas.
THE WELLEM is inspiring, chic and allows its guests to immerse themselves in a magical world where anything is possible - The Art of Being Unique.
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The Wellem is in the heart of Düsseldorf, within a 5-minute walk of Rhine Promenade and Konigsallee. This hotel is 0.1 mi (0.2 km) from Düsseldorf Christmas Market and 2 mi (3.3 km) from Marina Düsseldorf.
Make yourself at home in one of the 102 guestrooms, featuring kitchens with refrigerators and ovens. Smart televisions with pay movies are provided, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
5:00 AM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Beach nearby
No rollaway/extra beds available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Only dogs are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
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You need to know
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Additional fees apply to children 4-11 years old for breakfast.
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Minimal age
18
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Optional fees
- Fee for buffet breakfast: approximately EUR 49 for adults and EUR 20 for children
- Secured self parking fee: EUR 50 per day
- Secured valet parking fee: EUR 50 per day
- Pet fee: EUR 75 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
German
Arabic
Russian
Portuguese
Filipino
English
Italian
Turkish
Spanish
Nearby attractions
K20 K21 Art Collection
0.1 km / 0.1 mi
Kunsthalle Duesseldorf
0.1 km / 0.1 mi
North Rhine-Westphalia Art Collection
0.1 km / 0.1 mi
Kommoedchen
0.1 km / 0.1 mi
K20 Grabbeplatz
0.2 km / 0.1 mi
Schmela Haus
0.2 km / 0.1 mi
Bolkerstrasse
0.2 km / 0.1 mi
Hofgarten
0.2 km / 0.1 mi
Old Castle Tower
0.2 km / 0.1 mi
Rhine Promenade
0.3 km / 0.2 mi
Duesseldorf Opera House
0.3 km / 0.2 mi
Konigsallee
0.3 km / 0.2 mi
German Opera at River Rhein
0.3 km / 0.2 mi
Düsseldorf Christmas Market
0.3 km / 0.2 mi
Marktplatz
0.3 km / 0.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 102
- hotel
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Wheelchair-accessible
- Car parkExtra charge
- GarageExtra charge
- Key Collection
- 24-hour reception
- Check-in hour
Show 22 more facilities & services
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Secure parkingExtra charge
- Laundry service
- Multilingual staff
- Hotel safe
- Lift access
- Concierge
- Gym
- Luggage room
- Clothes dryer
- Electric kettle
- Bikes available
- Towels and bed linen
- Café
- Bar
- Restaurant: 4
- Breakfast room
- Meeting room
- Breakfast buffet
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Wellem
SUITE EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE BUSINESS KING BEDSUITE • BUSINESS KING BEDSUI.BS-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- BUSINESS KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Wellem
SUITE BUSINESS KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- BUSINESS KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.BS-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO STANDARDSTUDIO • STANDARDSTU.ST-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Wellem
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH TERRACESUITE • WITH TERRACESUI.TR-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Wellem
SUITE WITH TERRACE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.TR-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE BUSINESSSUITE • BUSINESSSUI.BS-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- BUSINESS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Wellem
SUITE BUSINESS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- BUSINESS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.BS-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO BEDSSUITE • TWO BEDSSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Wellem
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Wellem
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Wellem
SUITE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Wellem
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE PresidentialSUITE • PresidentialSUI.6S
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Wellem
SUITE Presidential
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Presidential
Adult and child limits apply within the room's total guest limit.
Room code: SUI.6S
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Wellem
100
reviews shown
Simon
The hotel was expectaular beyond expectations i give 5 stars to everithing
Monica
Staff came and cleaned our room well every day. We enjoyed the daily bottles of water and the coffee pods. The fridge was a good size. There were many outlets where we could plug in and charge our devices. The room was quiet and the beds and pillows very comfortable.
The extra room where a laptop could be used was great, especially because that room had a door that could be closed. The whole \"room\" felt more like a suite.
Staff were always willing to help with anything that we desired. The courtyard and outdoor shaded sitting spots were appreciated.
This hotel is close to the Rhine Promenade and close to many restaurants and many Kiosk stores. We would love to stay at this hotel again.
The extra room where a laptop could be used was great, especially because that room had a door that could be closed. The whole \"room\" felt more like a suite.
Staff were always willing to help with anything that we desired. The courtyard and outdoor shaded sitting spots were appreciated.
This hotel is close to the Rhine Promenade and close to many restaurants and many Kiosk stores. We would love to stay at this hotel again.
Jill
Beautiful hotel, great amenities, there was even a washing machine in the bathroom.
Ken
We had another wonderful stay at your hotel. This was our 5th visit there.
Thane
We booked two rooms, one as a 2-person and one as a 3-person. They showed a couch could be used as a bed with pictures. Despite the booking of one room as a 3-person room, that room had only two bath towels and no bedding for the third person. We noted the issue shortly after checking, which was around 7:00 pm, and the front desk noted they would take care of the issue. After going out, we came back at 11:40 pm and nothing had been done. We then had to call the front desk and re-explain the issue. They finally brought us a sheet, blanket, and towel, but they did not have a pillow. Outside of this annoying situation, the room was clean and well-appointed.
Tyler
Bar staff very friendly
Leslie
Excellent quality on all things - the people are all top notch service, the accommodations, restaurant and lounge…and
Well located within Altstadt just a short walk to the riverfront boardwalk.
Well located within Altstadt just a short walk to the riverfront boardwalk.
Gaurav
Very well locates. Rooms were great. Big and Spacious.
SANDY
Wonderful stay, this is excellent hotel in all areas including the staff.
victor
Gorgeous hotel , right in the downtown party quarter
Mr DM
excellent location, very clean and brilliant to have a kitchenette.
Prachee
We stayed at The Wellem for two nights in their Junior Suite and had a wonderful experience!
Beautiful property, spacious accommodation and attentive staff. I’d definitely recommend staying here if you’re planning a trip to Düsseldorf.
The only thing I found missing for this otherwise exceptional hotel is that they don’t provide shower gel which is weird given the other amenities they provide, so be sure to carry one!
Beautiful property, spacious accommodation and attentive staff. I’d definitely recommend staying here if you’re planning a trip to Düsseldorf.
The only thing I found missing for this otherwise exceptional hotel is that they don’t provide shower gel which is weird given the other amenities they provide, so be sure to carry one!
David
Staff we really helpful. Room was very spacious and clean. Cleaning staff were excellent, room was very fresh for the 2nd night.
Mauri
Incredible room! Full suite with washer dryer, kitchen. Vaulted ceilings.
Emre talha
Gayet güzel
Thomas
Sehr freundliches Personal, sehr sauberes und geräumiges Zimmer.
Mary
Menu was fresh
Reynold
The hotel and rooms were very nice. Location was excellent, close to Alstadt. The bar tenders were wonderful but the drinks were very pricey. The biggest disappointment was the breakfast buffet. It was more like a Fairfield Inn than a 4 star hotel. Definitely not worth $40.00.
Matthew
Top notch all around!
Ali R.
Wonderful room, very pleasant staff, great location.
John
Beautiful
Anna
Convenient location and super clean and cozy. Definitely would stay again
antonia
Modern apartment style rooms.
Concierge at check in was great as were the cleaning staff
Great location with easy access to bars and restaurants
However
- the gym is small and dingy with no aircon and limited equipment - odd for a hotel this size
- reception staff were rude and disinterested at every encounter
- no room service available
Definitely not worth the money
Concierge at check in was great as were the cleaning staff
Great location with easy access to bars and restaurants
However
- the gym is small and dingy with no aircon and limited equipment - odd for a hotel this size
- reception staff were rude and disinterested at every encounter
- no room service available
Definitely not worth the money
Manuel
Took my family of four with 4 young kids to this hotel and loved it. The location is in the heart of the city but the hotel offers a great place to get away from the busy streets. If you are looking to stay in the Altstadt this is the place to be.
rosa
Great location. Jazz band was spectacular
Richard
Gorgeous building perfect location super staff. Room very nice.
H
Great Location,
Very nice room!
Average service.
Very nice room!
Average service.
Diana
Meine Tochter ihre beste Freundin und ich waren in Düsseldorf um das Wochenende auf die Anime ind Manga Messe Dokomi zu gehen. Wir waren bereits voriges Jahr in dem The Wellem Hotel. Es hat sich viel verändert seitdem. Der Check In war eher kühl auch war inser zimmer noch nicht fertig was nicht schlimm war. Der Reptionist wollte das ich gleich die Rechnung begleiche und dachte ich zahle per Karte und hat auch noch 100 € Desposit draufgelegt. Ich habe gesagt das ich die Übernachtung bar zahle und warum sich das Disposit von 50€ auf 100€ erhöht hat konnte er mir nicht erklären. Beim Aus checken hat die Rückgabe des disposit auf meine Karte funktioniert sodas es mir in bar zurückgegeben wurde auch hab ich keine Rechnung über meine Zahlung erhalten. Zum Glück war das Frühstück schon inkludiert denn 46€ für erw. Und 17€ für kinder fürs Frühstück ist total überteuert für das was geboten wird es war eine sehr kleine Auswahl auch musste man Kaffee bestellen es war kein Automat vorhanden. Wie werden uns beim nächsten mal ein anderes Hotel suchen.
Stephen
Its so quiet .the hotel is amazing.luxury at its best.
Markus
Room with 4m height is amazing.
Daniel
Shocking hotel Service don’t waste your money.
Complete waste of money. I ordered breakfast to my room at 6:30am. I go downstairs and my room card is on the desk I said where is my breakfast and I am told the breakfast staff didn’t come in today. Then I go down to the breakfast room which starts at 7am I am now potentially running late for my meetings but decided to eat as my room service never came. 7:20 there is still no bread, I ask I am told it’s in the oven. When the bread finally comes I cut it open and it’s frozen in the middle. I get up to tell staff and the are at the bar stuffing their faces with food. The worst hotel experience I have had. Save your money, better service sleeping at a b&b for 40 euros.
Alain
gute hotel, gute lage, grosse zimmer, sauber, modern aber nicht erschlagend pompös. so wie für mich ein modernes 4 sterne haus sein sollte, super frühstück und freundliche mitarbeiter
Chelsey
Beautiful atmosphere and great breakfast
Eduard Dubbers
Visit to Düsseldorf
The room was not the type we had chosen. It was a studio for people who stay longer and have other requirements.
It did not meet our expections.
But everything was clean and ok. Hand towels were missing.
It did not meet our expections.
But everything was clean and ok. Hand towels were missing.
ABDULLAH
Lack of room service
The room service almost doesn’t exist…
Jennifer Corbo
Gorgeous property in excellent location great experience.
himanshu
great location
Christopher
An excellent hotel, well situated and well appointed.
Virginia
Staff great
Hotel fantastic
Walkable
Hotel fantastic
Walkable
Danalyn
Very charming and historic hotel. Loved the room amenties, from full kitchen to washer/dryer. Staff very accomodating.
Nariman
Please do not book this hotel via Expedia. They will not put you in the actual hotel, which is upstairs they most likely put you in the basement beside the gym . Very disappointed and sad that they tweeted us just because we blocked with Expedia.
BIBIANA
The hotel is quite good for anyone looking for both self catering and in room service. Hotel is clean despite language barrier the staff are quite friendly and very helpful.
Will definitely be staying there again
Will definitely be staying there again
Thomas
A fantastic hotel. The location is perfect - close to the Altstadt, yet sheltered from the hustle and bustle as soon as you step inside. A true oasis.
Shawn
As expected, the hotel was very clean and quiet. I was pleasantly surprised with the front desk, staff and they accommodated a few minor request.well done!
THOMAS
Zentral in der Düsseldorfer Altstadt, sehr nahe zur Rheinpromenade gelegen. Tolles Frühstück und im Hotel aufmerksames und sehr freundliches Personal. Wir kommen gerne wieder.
Amy
Beautiful property with super accommodating staff and fabulous included breakfast
Amy
The rooms were beautiful as was the whole hotel. Very serene and beautiful, great breakfast. Stafff was very attentive and helped me with several things. Would love to stay again
DANNY
Peaceful and lovely
Venkatesh
Very nuce
Shawn
This hotel was simply remarkable!
Gary
DRUPA VISIT
VERY NICE HOTEL WITH GREAT SERVICE
James
The first room had rubbish from a sanitary pad left in the bathroom, the towels were dirty and the bed sheets had hair on them. We were given a new room, but it took sometime… Also no signage exists for where for how to get into the hotel other than using stairs, he had to carry a baby buggy with baby and two very large suitcases up the stairs, we were made to feel a little silly by the door man and the hotel receptionist didn’t seem very bothered either by this issue. It was not a warm welcome.
Tariq
Very nice property.
Kathrine
Beautiful newly renovated old court house transformed into a modern hotel . Centralized location amazing bar , and clean modern rooms
Shawn
Excellent property with only one issue. Upon arrival there were several stairs and since travelling for sometime we had heavy luggage. There is an elevator from the street level just for this purpose but the concierge failed to mention it as he watched us drag our luggage up the steps. Upon checkout I requested to use the elevator but they were unable to locate the key in a timely manner. They did help with the luggage this time which was appreciated.
Jean
exceptionally different
Elisabetta
We loved the property the service and our room. Everything about this hotel is great. The location is amazing, near Old Town and upscale shopping Avenue.
The wonderful bar offers piano concert every afternoon. Around the corner the same property offers an amazing tapas and mixology bar/restaurant.
The wonderful bar offers piano concert every afternoon. Around the corner the same property offers an amazing tapas and mixology bar/restaurant.
Verified traveler
Beautiful hotel!
This was such a lovely stay! Hotel is beautiful inside and out. The room was like a perfect little apartment, with a surprise washer/dryer!
Restaurants were very nice. Gym was well equipped (although a little hard to find! ☺️). The staff was wonderful. Not a single complaint from our stay….
Restaurants were very nice. Gym was well equipped (although a little hard to find! ☺️). The staff was wonderful. Not a single complaint from our stay….
Verified traveler
Lovely hotel, lots of space in the rooms. No mini bar in the studio rooms though but everything else was great
tearrance
Wonderful stay...
Apartment type 5 star hotel. The room was very clean and spacious, location was perfect and the staff was excellent! I was able to check-in early and they even help me with sushi reservations. I will stay there again!
David
Our third time here and it’s always lovely. A home away from home with laundry, kitchen and nice gym.
Note for hotel- please move to more sustainable amenity products!
Note for hotel- please move to more sustainable amenity products!
Odeth
The best area, customer service, and food!
Verified traveler
Recommended
A beautiful hotel with very professional friendly staff centrally located just a few minute walk from major shopping area.
Theodore
One of the highlights of our trip was being able to stay here. Fabulous room, incredible lobby, friendly staff. Great experience.
Bijo
Beautiful place y stay hot a longer time as the amenities and grounds are breath taking
VANESSA
Charge incorrectly
I made the payment through the website \"HOTEL.COM\" in the amount of approximately 2 thousand reais per day..
At the time of my check out, a new payment of 2 thousand reais was requested.
I asked the manager (Steffen) to explain the situation.
He informed me that the amount would return to my card in 3 days.
It's been more than 10 days and I haven't received the amount back.
I sent 5 emails to the manager and to the hotel and no one responds.
I await the return from the hotel until now. Otherwise, I will have to adopt the appropriate legal measures.
At the time of my check out, a new payment of 2 thousand reais was requested.
I asked the manager (Steffen) to explain the situation.
He informed me that the amount would return to my card in 3 days.
It's been more than 10 days and I haven't received the amount back.
I sent 5 emails to the manager and to the hotel and no one responds.
I await the return from the hotel until now. Otherwise, I will have to adopt the appropriate legal measures.
Werner
While the majority of the staff are very friendly and helpful, there are employees who are poorly trained and don't show an acceptable level of customer orientation. Our booking by Expedia was split between the first and the remaining 5 nights. Although this was immediately realized by a trainee at check-in, we were later confronted by the Head Concierge (Ms. Hettler) and asked in an aggressive tone if we could prove that we had paid for the 5 nights. After it turned out that it was a glitch in the hotel's software, there was no single word of apology. When we complained about her behavior, the General Manager, Mr. Westheuser, sided with her and threatened to throw us out of the hotel. Although the latter didn't happen, this is not a way to treat customers, and we cannot recommend this hotel to anybody who is expecting a relaxed stay in this nice city.
nawaf
Great location between the center & the corniche.
Good services & friendly staff specially the moroccan guy & Mr Mohammad Hassan.
Everyday Piano in the loppy & Jazz music on Wednesday
Good services & friendly staff specially the moroccan guy & Mr Mohammad Hassan.
Everyday Piano in the loppy & Jazz music on Wednesday
Charles
Best hotel in the Düsseldorf area
Stay was amazing! It was so beautiful, the rooms were big yet cozy and very clean. The staff was very helpful and friendly. They parked the car and brought our bags up to the room for us.
Verified traveler
Had a great time My stay was flaless The Staff was very atentive and helpfull
Ahmed
Great and Perfect
The hotel is wonderfull with perfect services, room and food
Verified traveler
Together with Breidenbacher Hof it is the best hotel to stay in Düsseldorf.
The main difference here is it is more a luxury apartment style room than a classic hotel room..
You might probably not find all the amenities of a five star room but you can find a great atmosphere and a good home feeling.
The main difference here is it is more a luxury apartment style room than a classic hotel room..
You might probably not find all the amenities of a five star room but you can find a great atmosphere and a good home feeling.
Verified traveler
Second visit to this property. We love the space and size of the apartment style rooms. Washer dryer, fridge etc available. Gym is sufficient, lobby piano bar with nice cocktails. Overall a nice property.
Service and care from the staff seems to be suffering a little, and everything is in plastic. They could do much better with a bar of soap, and refillable shampoos!
Service and care from the staff seems to be suffering a little, and everything is in plastic. They could do much better with a bar of soap, and refillable shampoos!
Verified traveler
The building iyself was beautiful from the outside , however the hotel inside ( rooms) did not meet my expectations.
The seating for breakfast was disorganised and the breakfast buffet was hardly replenished.
There was no bacon replenishment on the first morilning gor a least half an hour and on the second mornong we had to wait 20 minutes to be seated. Personally im not in a rush to return.
The seating for breakfast was disorganised and the breakfast buffet was hardly replenished.
There was no bacon replenishment on the first morilning gor a least half an hour and on the second mornong we had to wait 20 minutes to be seated. Personally im not in a rush to return.
Verified traveler
Awesome hotel. Would really recommend, great location
Bethany
Home away from home.
This is the type of hotel that makes me want to come back to Dusseldorf just to stay there again. The lobby is gorgeous and with the Christmas decorations we just enjoyed hanging out there. And I love the idea of Hyatt House with the mini-kitchen in the room. My son had a severe earache one night and it was so nice to be able to bring back food and eat it at a proper table. The location downtown is perfect, the rooms are quiet and the beds comfortable. Truly not a thing to complain about. I would recommend.
Verified traveler
Friendly helpful staff. The former courthouse makes for a stunning location
Alexander
Best hotel in Dusseldorf. Location. Service. Atmosphere . Room size.
Mohammad
Very nice hotel and great staff and location also great as you can walk to most of the attractions places I and family enjoyed staying in this hotel as the room is huge and also has washer and dryer and small kitchen
SALIM
ممتاز ونظيف وغرف واسعه وتعامل الرسبشن جميل وراقي وموقعه جدا ممتاز ولكن عيبة الوحيد في الفطور جدا جدا محدود
Joseph
Great hotel
Fantastic hotel. Room was spacious and very comfortable. Service was great and we loved the buffet breakfast. Quick walk to restaurants, bars, and shopping.
Marian
Great location, super comfortable, nice art deco
Very good hotel / service apartment, I feel like being at home as the room is big and there are washing machine plus adequate kitchen utensils which make you comfortable enough to stay long in the room. Location is super great, very close to down town, but very quiet. The 24-hour car park at the basement make you even more convenient. Only one exception, our friend had left some gifts to us on the day before we left, however the hotel reception did not pass them to us; and when our friend went back to check, there was one bag lost. We were very unhappy and disappointed about this.
Verified traveler
Great location with well equipped and modern rooms.
Verified traveler
We arrived at a weekend of Jazz festival, The Hyatt House Dusseldorf Andreas Quarter is absolutely fabulous, staff were extremely helpful, we were up-graded then and again when we said the street noise / music was too loud because of the festival. They went the extra mile to ensure we were comfortable and happy.
Great breakfast, great location loved a visit to Dusseldorf and surrounding areas.
Great breakfast, great location loved a visit to Dusseldorf and surrounding areas.
ralph
Dream on
Great hotel, superb interior and room, magical environment and very helpful staff. First rate breakfast included. Excellent value for living in a dream. Perfect location. We stayed four nights and could not recommend it more highly.
Verified traveler
Great position in the old town close to pubs restaurants shops and hop on hop off bus stop
Verified traveler
Beautiful property with friendly and excellent staff
Claire
Excellent Hotel
Excellent service, location, and premises
Verified traveler
The property was certainly unique as it was the original council offices for Dusseldorf. It is right in the centre of Altdstad ( Old Town) which is a great place to just wander and try the local beers in the breweries. You can actually get to most of the interesting places, parks, museums etc by walking. We did use the underground which was very punctual and cleaner than the London Underground.
Adam
2nd year in a raw that I’m choosing this hotel.
Fantastic by all means
Fantastic by all means
Verified traveler
Great
Great location. great service
Alan
Enjoyed New year
The hotel has been converted from a courthouse and the conversion is of a very high standard. The hotel is in a very good position close to bars and restaurants. Our room had a kitchen, living room, bedroom and bathroom as well as a huge wardrobe space. The kitchen was well equipped with washer, dishwasher, tumble dryer, fridge and coffee machine with pods replaced everyday. As we were on a weekend break, we did not really use the facilities apart from coffee machine. The hotel also has a room where you can get water, orange juice and coke. It is open 24 hours a day. The only bad point we found was the fact you could not put drinks on your room. You had to pay cash. The barman also took it upon himself to keep the change for a tip until i asked for it back. Overall really good stay
Verified traveler
First class hotel. Great location. Beautiful renovated building. The staff were excellent throughout. The rooms were clean, huge in size, quiet and warm.
Verified traveler
AMAZING STAY
It was amazing.
lee
Birthday drink refused
Was refused drink at bar due to private party no other bar in hotel will not go back as I was not told that the bar would be closed to residents on that night spoilt the whole visit
Fatemeh
Very nice and beautifl hotel with kind staff. Rooms were very clean and spacious.
Bob
Outstanding
Fantastic hotel in the heart of the city cleanliness was outstanding and staff efficient and friendly will definitely re book for the next trip
Verified traveler
Artsy New Safe Great Location
The service personnel were discreet, amiable and attentive. Rooms are large with high ceilings. Ensuite washing machines/dryers. Detergent available at the reception. Iron/ironing boards tucked away in on of the many closets in the room. Kitchenette had an induction stove, microwave, expresso machine and a full complement of crockery. Breakfast is complimentary and adequate and they have that thing where one can place an order for scrambled eggs or an omelette. There is a gym that is adequately furnished a full set of weights, threadmills and those pulling and pushing machines and even this gym had a convenient ensuite toilet, no shower, only a wash basin an a potty. The bar/lounge is well designed and surprising not gaudy. The alcohol selection is wide. There was décor is impressive you have just got to see it. The atrium above which breakfast is service is grand. There a great many eateries near the accommodation. within a few hundred metres. And long shopping streets and malls within a kilometre.
Rose
Spacious rooms, great breakfast, close to shopping district, restaurants, old town, and transportation. Staff was outstanding which is very rare these days. Definely will stay there again.
David
Wonderful stay, exceptional hotel with very friendly and welcoming staff
Location & surroundings
The Wellem
Muehlenstrasse 34, Dusseldorf, Germany
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The Wellem
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