Name: The Fritz Düsseldorf
Address: Adersstraße, 8, DÜsseldorf, 40215, DE

10/10

Exceptional

09 Jun 2026

Stephen

This is one of the best hotels I have stayed in. A perfect balance of style and comfort. The staff made me feel welcome from the start, and treated me with the utmost courtesy.

Self

10/10

Exceptional

22 Dec 2025

Petter

Clean and neat

10/10

Exceptional

20 Nov 2025

Daniel

Clean and nice room, excellent service from the staff

Business

6/10

Pleasant

29 Oct 2025

Prashant

bathroom in not good condition. water comes out while showering.

Business Self

8/10

Excellent

04 Oct 2025

Tracey

Great base to explore the town centre and Altstadt on foot.
The room was great for 1 person, might be a little cramped for a couple for more than 1 night. Coffee or a kettle in the room would be a good edition. I was a little disappointed in the bread/pastry selection at breakfast.
Room was good value for money and I would definitely stay here again in the future.

Leisure Self

10/10

Exceptional

05 Sep 2025

Matthew

Clean and modern

Clean and modern. Close to shops, restaurants, and Graf Adolf Platz transit stop.

Self

10/10

Exceptional

02 Sep 2025

Markus

Well designed, comfortable and great service.

Leisure Self

10/10

Exceptional

21 Aug 2025

Renchi

Nice location and quiet neighborhood

8/10

Excellent

04 May 2025

Debbie

Clean and modern hotel in great location close to shops, cafes, trams. Construction at the end of the block was noisy at times but otherwise quiet.Ten minute walk to the Rhein, Carlsplaz and Konigsalee. They offer breakfast for a fee but it would have been nice to have coffee/tea in the rooms.

Leisure Self

10/10

Exceptional

11 Nov 2024

Deepak

Highly recommended. Will book this hotel again

Business_and_leisure Family

4/10

Poor

18 Sep 2024

Fredrik

It was all good but there was no Electricity when i arivved home on Tuesday evening, and they tried to fix several times. in the end it worked but it took a long time

Business

10/10

Exceptional

23 Aug 2024

Stephen

The room was spacious and well layed out. The hotel is on a quiet street but very near shopping & restaurants. Good breakfast.

10/10

Exceptional

26 Jun 2024

Gary

We had an excellent experience staying at The Fritz . Great room - spacious and comfortable, spotlessly clean and the staff were really nice and always helpful. Breakfast was also excellent and served in a lovely area - the whole hotel has a good atmosphere. It’s in a quiet street but everywhere is very accessible for walking to. Highly recommended.

Leisure Family

10/10

Exceptional

04 Dec 2023

Leon Thomas

Amazing hotel and staff

8/10

Excellent

16 Oct 2023

Gareth

Good location

Leisure Self

10/10

Exceptional

09 Oct 2023

fatemeh

It’s a beautiful hotel in a great location. It’s very clean, great service in a great and clean location. We love the shower and bed!

Leisure Partner

10/10

Exceptional

30 Jul 2023

Letitia

A real gem of a hotel and perfect for a short stay in Dusseldorf. Lovely and quiet with a beautiful breakfast. Hope to come back again!

Leisure Self

10/10

Exceptional

25 Jul 2023

Richard Alun

Rarely give reviews but happy to in this case. The Fritz is a lovely hotel. Roughly a 15 minute walk to the main station, and about 10 minutes to the central area of Dussuldorf, we found it was an ideal location that meant we didn't feel the need to use public transport at all. The room was large and spotlessly clean, and we agreed that the shower was the best we had ever used! The breakfast offered plenty of choice (although no fried/grill options) and was all beautifully presented. The restaurant is Michelin starred for those looking for fine dining in the evening. Would definitely make this a first choice if I was to return to Dusseldorf.

Leisure Family

8/10

Excellent

04 May 2023

ulrich

Great location and a nice and modern clean hotel. Great breakfast

Business_and_leisure

10/10

Exceptional

11 Aug 2022

Sean

Staff super friendly and helpful. Well designed rooms.

Leisure

10/10

Exceptional

10 Dec 2021

John

Great hotel

Leisure Partner

10/10

Exceptional

03 Sep 2021

Alain

Super petit hôtel

Super petit hôtel. Bien placé tout près de la vieille ville, bord du Rhin. Calme et très joli.
Nous avons passé deux jours pour aller au salon de la caravane. Métro à côté. Vraiment que du positif.

Partner

10/10

Exceptional

15 Jun 2021

Verified traveler

This is one of the best hotels in Dusseldorf, the staff offers a great service and are always there to assist you ! I will always stay here before, during and after any pandemic..!

Business Self

10/10

Exceptional

03 Apr 2021

Verified traveler

The service is more than excellent, will aways return to this The Fritz!

Business Self

8/10

Excellent

22 Jan 2020

Lise

Perfect location

Excellent position, close to both shopping and trains/tram. Excellent service, very Nice and helpfull staf. Very Nice breakfast.I did not like that you could see through the wall into the bathroom. And I also think the bed was very hard.

Partner

8/10

Excellent

04 Jan 2020

Verified traveler

Great hotel with a few fixable issues

Very nice room on a quieter street close to downtown. There was a strange smell throughout the public hallways and elevator, and a bit in the room; upon questioning the receptionist we were told it’s from the grease trap in the basement, which was scheduled to be emptied in a few days... strongly recommend emptying it more often! Also, the bathroom light is on a motion sensor, so going there or even moving around the room will set off a bright light at night. A switch to disable this would be nice. Otherwise a great room for an affordable price. Minibar is included, which I have never experienced, much appreciated!

Partner

10/10

Exceptional

20 Dec 2019

Verified traveler

Great access to the city center.
I’d like to come back to the hotel.

Friends_and_family Family

10/10

Exceptional

20 Dec 2019

SUZANNE

Nicely designed hotel

A nicely designed hotel, but most of all clean and very close to the Adolf Platz metro and in two stops one is a the centre of shopping malls and old city.

Friends_and_family Family

10/10

Exceptional

17 Dec 2019

Larry Bryan

Loved this hotel! Restaurant/breakfast are worth it alone.

Self

10/10

Exceptional

10 Dec 2019

WILLIAM

Great Boutique Hotel

Came for a couples city break and a bit of Christmas Market action and found a little gem of a boutique hotel. Well located and of a lovely interior design with little design aspects which go to create a really lovely hotel in both the public and private spaces.

Rooms are modern, airy and unique. The auto light in the bathroom is a touch odd at the start but the free mini bar with a lovely beer is a nice change from the usual. Did get a little drain smell for the first evening, but was gone by morning, so clearly a passing issue.

Service was great and very polite. The breakfast chef did however look bored so be kind, ask him/her for some eggs if you do stay, as they are pretty great!

Apparently the restaurant is great for dinner, but we couldn't get in whilst we were there as they had some special events on. Next time eh.

Overall, lovely place to stay and can't see why you would stay anywhere else.

Partner

4/10

Poor

08 Dec 2019

Verified traveler

The male hotel clerk was rude from the start. Would not let us park in hotel area to unload luggages. Could not suggest a restaurant if his life depended on it. Also, the entire hotel smelled of mould or something else nasty. Would not recommend.

Business Partner

10/10

Exceptional

18 Sep 2019

Verified traveler

Simple but great boutique hotel in the centre of Düsseldorf. Good value. Fantastic restaurant hence a very nice breakfast.

Business

10/10

Exceptional

02 Sep 2019

TRACEY

Perfect boutique hotel that’s not over priced.

Great location, really stylish boutique hotel. This is a small hotel so the bar and dining area was small and there was not masses of communal space. However what was there was stylish and enjoyable. The bedroom, again quite small, was appointed really cleverly and sparking clean. It didn’t feel cramped at all. I would definite recommend staying here for a few nights if you are visiting the city. Nice staff too...

Partner

10/10

Exceptional

23 Aug 2019

J

Service and staff excellent

Service and staff were excellent. Hotel is a excellent base for exploring the city with great public transport links and nearby food and designer shopping areas. The only slight niggle was there are no tea / coffeee making facilities in the room but I think this may be standard for Continental hotels.

Partner

10/10

Exceptional

05 Aug 2019

Steve

Lovely

Great location near the Altstadt. Lovely staff and fantastic rooms

Partner

6/10

Pleasant

31 Jul 2019

Verified traveler

Could have been a 4 if rooms were larger and bath had a solid wall. This is a quirky hotel; the website accurately describes the place, so not a surprise. On the plus side, the staff was friendly and helpful, the beds are comfortable, and the air conditioning is very effective. We slept well, but there’s not much room to maneuver. Located just around the corner from the tram, U-Bahn and grocery. It’s less than a mile from the main train station, but take the tram to avoid passing thru the seedy area around the station.

Leisure Partner

10/10

Exceptional

23 May 2019

kerem

Very best

Best hotel so far in Germany

8/10

Excellent

23 May 2019

Rick

Nice hotel in a great location. The rooms are a little small but well-kept and functional. Quiet clean I’m comfortable

Friends_and_family Family

8/10

Excellent

21 May 2019

Eugene

Great Location within city

Nice cosy place but toilets was flooding when showering.. should invest in better bath facilities..
Nice location and ideally located.

10/10

Exceptional

19 May 2019

JimmyP

Great location, excellent hotel clean and bright. Staff at checkin very helpful re local knowledge and trams etc.

Leisure Partner

6/10

Pleasant

30 Mar 2019

Tim

Bed too hard

10/10

Exceptional

21 Mar 2019

Verified traveler

Property was very well maintained. Decor was very nice and room size and amenities were top notch.

Leisure Self

8/10

Excellent

19 Feb 2019

Verified traveler

Walking distance to Altstadt, Rheimterm and main train station - Dusseldorf HbF and local stations.
Breakfast is lovely!
Yes the auto light in the bathroom is annoying, don’t let it put you off staying here!

Leisure Partner

10/10

Exceptional

18 Feb 2019

Sharihan

Great business hotel with friendly staff

Perfect!

8/10

Excellent

13 Feb 2019

Evona

Great Location, good place to stay in Dusseldorf.

The rooms are smaller, but comfortable.
The location is great and the service and food was exceptional.
Overlall it's a good place to stay in Dusseldorf.

8/10

Excellent

12 Feb 2019

Evona

Excellent Location

Small hotel with great service and excellent location.

10/10

Exceptional

26 Dec 2018

Karen

Very well appointed, huge room

Fantastic hotel and room with inclusive minibar. Only slightly strange thing is the glass door / wall to the bathroom which, although frosted, took away an element of privacy.

Partner

8/10

Excellent

26 Nov 2018

Conny

Really friendly staff, clean room ! Super good value for money.

10/10

Exceptional

13 Oct 2018

Robert

Great for business

Stayed here for business. Small boutique hotel about 10-15 minutes from all the shops and restaurants. Great breakfast and restaurant. Bar has a cool vibe. Rooms a bit small with no desk to work on but overall enough space for 1-2 people.

10/10

Exceptional

29 Aug 2018

Verified traveler

Excellent city centre hotel

Modern hotel in an excellent location. Staff on reception were very welcoming and helpful.

10/10

Exceptional

25 Aug 2018

Donald

Escape the Chains with a Boutique Hotel experience

Great Hotel. Central for everything. Well designed and comfortable room ( it was 32c in city so air con was bliss) with all mod cons, great shower etc. Breakfast absolutely top notch = homemade muesli, eggs to order, open kitchen and really helpful friendly staff.

10/10

Exceptional

20 Aug 2018

Sylvia

Very stylish and well appointed room. Excellent breakfast and Michelin restaurant within the property. Very well located within walking distance of main attractions. Highly recommended for single travelers.

10/10

Exceptional

14 Aug 2018

Jason

Lovely stay at the Fritz!

Lovely stay the Fritz. They gave us the biggest room and lots of attention! It’s a swish establishment. Gorgeous beds in the room. Although my partner didn’t like the semi see-through shower and toilet; there’s next to no privacy. Breakfast was great with lots of options and the Moroccan woman on duty was super friendly and helpful. The hotel is within walking distance of main train station, u-Bahn, Rheinturm, the old quarter and the shops.

Partner

10/10

Exceptional

03 Aug 2018

Amy

Lovely hotel! Great value. Very comfy and spacious. The restaurant’s ultra small plate concept makes it very pricey and servers will do well to be more forthcoming about the size of dishes. We were told they’re smaller than an entree, but larger than a typical appetizer. Not so! The portions were laughably small.

Family

10/10

Exceptional

02 Aug 2018

hannah

great clean hotel. decor great too

great hotel. small feedback is the bathroom light doesn't have a switch so if u go to bathroom during the night the light automatically come on. really like the small touches and the breakfast area was fab

10/10

Exceptional

01 Aug 2018

Emma

Amazing Hotel!!

My Partner and I stayed at the Fritz for only one night but I honestly couldn't fault it. The hotel looked brand new, everything with clean, really cute/trendy reception area and resturant and the staff were very friendly. I would definitely stay here again and would highly recommend to anyone going to Dusseldorf.

8/10

Excellent

16 Jul 2018

Deborah

Nice hotel in a quiet part of the city. Excellent staff and breakfast service. Easy walking distance to the Ko and Old Town. Rooms are small by American standards, so I recommend that travelers not bring large suitcases or expect to find large closets or places to store clothing. The bathroom, while chic and modern, is especially small. Two walls are smoky glass with an embossed motif. While stylish, the design affords little privacy. If one gets up in the night, there is no way to avoid waking the other. Still, the staff more than makes up for this minor inconvenience. They were among some of the most welcoming people we met during our stay in Germany.

10/10

Exceptional

26 May 2018

Verified traveler

Great boutique hotel

Great hotel, the room was very spacious and the service excellent. I asked for an iron and it got delivered 5 minutes later, the bar staff was also very friendly.
Good bathroom in a block within the room.
A few nice restaurants around and main businesses are also there if that's for a business trip.
Free minibar, that was a first.
I will definitively come back if I have another meeting around

10/10

Exceptional

30 Apr 2018

Verified traveler

Great Stay

Excellent Hotel, very new, clean and modern with good sized rooms and inclusive minibar is a nice touch. Good central location. Didn't try the restaurant - but would have liked to (shame I did not get the chance as full schedule).

8/10

Excellent

07 Apr 2018

Matthew

Very central

Lovely place. It was a bit strange having glass doors on the bathroom which made it less private but overall a nice hotel.

Partner

6/10

Pleasant

06 Apr 2018

Verified traveler

Stylish

Appearance is fine and it is clean and rooms are a good size, but the beds were really hard. Also although the walls of the bathroom are stylish to look at, the bathroom light will in fact light the whole room if it is used in the middle of the night, thus disturbing your partner. The lobby area and lift had a whiff of drains about them throughout our stay which was off-putting, Restaurant has great food.

10/10

Exceptional

19 Feb 2018

David

A very enjoyable, modern European stay

My favourite place to stay when visiting Dusseldorf! Clean, modern rooms and decor throughout the hotel. Free minibar and waterfall shower amazing after a long journey! Kind and helpful staff. Food good, but slightly overpriced.

10/10

Exceptional

12 Sep 2017

Verified traveler

Good small informal hotel

Short business trip. Good location, friendly staff, nice room. Firm but comfortable bed

8/10

Excellent

01 Sep 2017

Nazime

Great price and service

Great staff great locarioncould not fault it for the price

Family

10/10

Exceptional

23 Aug 2017

Susie

Small boutique hotel in walking distance to city

Very friendly and helpful staff. Breakfast was very nice and service outstanding. We really enjoyed our stay at the Fritz.

10/10

Exceptional

23 Aug 2017

Can

New and nice place.

I have stayed there on a 2 day business trip and quite like it. I can quite call it a design hotel with unique details. Mini bar was not very rich but being free gives a very welcoming feeling. The breakfast nice and chic. Location is very good. Just 5 minutes of walking to the high end shopping district. Definetly recommend it.

10/10

Exceptional

11 Aug 2017

richard

Excellent small hotel

Excellent new hotel a short walk away from the old town. Really friendly staff, comfortable room and a good basic breakfast. Only negative was automatic light in bathroom that had a mind of its own and could not be switched off. Receptionist was aware of this and they are trying to fix.

10/10

Exceptional

03 Aug 2017

reyna

I absolutely loved this hotel. It is centrally located t6i all the shopping and restaurants. The hotel was emaculate. It is a little far from the airport but worth it since jo need to get taxis to move around to all the sites and shopping. We paid an average of 27 euros for the taxi.

Family

10/10

Exceptional

22 Jul 2017

Alisa

Stayed on business, felt like vacation

I stayed at the Fritz for 2 nights during a quick business trip earlier this year – but I wish I could have stayed longer. Having opened less than a year ago, the hotel is still in nearly mint condition. The interiors are tastefully and delightfully designed, with astonishing attention to detail. The staff is friendly and attentive (thanks, Sarah!). And in terms of location, I’m not sure you can do much better: The Fritz is located just across the street from The Königsallee, and not much farther from the Aldstadt and Rhine River.

Where we might otherwise avoid hotel restaurants, my colleague and I had no problem staying in for dinner at Fritz’s Frau Franzi – the menu and food are excellent. And I thought I was still dreaming the following morning when I saw the impressive breakfast spread (my only advice is to leave enough time to really savour the breakfast, rather than rushing to the airport like I did)!

Although I was traveling for work, staying at The Fritz made me feel like I was on vacation. Is there any higher praise?

10/10

Exceptional

18 Jul 2017

Thomas

The hotel was stylish and really clean. The staff were friendly and the breakfast buffet was great!

Partner

10/10

Exceptional

27 Jun 2017

k

Brilliant hotel.

Great room with a comfy bed.
Staff were all excellent.
Food was delicious- great if you want a special meal.

10/10

Exceptional

20 Jun 2017

Kelly McCann

Wonderful! <3

This hotel was *lovely.* The staff were incredibly friendly and helpful, and it was just a short walk away from a really fun part of the city.

10/10

Exceptional

23 May 2017

jackie

Modern Clean Boutique Hotel

Very nice
Very clean
Super central
Modern, amazing showers
Not much facility though

10/10

Exceptional

23 May 2017

Teresa V

Excellent hotel!

Family

10/10

Exceptional

01 May 2017

Verified traveler

Great little hotel in central Dusseldorf

I had a wonderful stay at the Fritz. The hotel was very cute, nicely decorated, the staff were friendly and very helpful. I would definitely stay there again and recommend it to anyone traveling to Dusseldorf!

8/10

Excellent

23 Mar 2017

Verified traveler

Overall a nice hotel with a good restaurant. Room was quite modern, which also meant a counter instead of a table for sitting in the room. I didn't find this very convenient for working on my computer. Front desk staff very friendly but could use more knowledge on the city. Toiletries were limited to soap, shampoo, lotion), but the in-room bar was free.

10/10

Exceptional

20 Mar 2017

Nick

Amazing service

Friendly helpful hotel staff, especially Angie at the fron desk who helped me with several matters. Hotel is new, modern, clean. Rooms are small and basic, however that is all that is needed when the day is spent out visiting the city. Great location. I would stay there again.

10/10

Exceptional

12 Dec 2016

Alan

Breautiful boutique hotel

Hotel was great, modern, gold fixtures and fittings, staff were great, very helpful. No English language cable channels was a little disappointing but we were able to use Netflix on the SmartTV which made up for it. No phone in the room was strange but obviously a modern decision as its not really needed anymore.

Partner

10/10

Exceptional

18 Mar 2026

Mauricio

Excelente hotel!!! Localização excelente, equipe super atenciosa, quarto ótimo com grandes janelas, chuveiro bom e café da manhã cheio de iguarias e caprichos. Ficaria de novo!

Self

8/10

Excellent

29 Dec 2025

Johan

On the negative side - being waked up at 8.10 in the morning due to housekeeping thinking it’s a good idea to star at vaccum clean the carpets in the corridor just outside our room (207). Front desk helped us to change room to (101) however in the very early morning when kitchen staff starts working - the noice gets up the staircase because the staircase door by front desk isn’t closed. So good ideas to stay higher up in the hotel. The bathroom lighting is problematic, it turns on automatically and the bathroom walls are all in glass - so when going in the night, it will bake up your partner, not ideal.

Positive - very good location, comfortable bed and linen, good shower, very good staff in front desk and breakfast service,

Partner

10/10

Exceptional

03 Nov 2025

Anna-Kristin

Das Zimmer und die gesamte Ausstattung wirkt sehr geschmackvoll und es ist alles sehr sauber. Das Personal war sehr zuvorkommend und freundlich. Wir haben uns rundum wohl gefühlt.

Leisure Partner

4/10

Poor

02 Nov 2025

Luis Angel

My first room smelled like dog urine. The beds are very hard, if this is an issue for you, stay away. The breakfast is fine and the area for it is great. No amenities nor gym, very pricy for this. I was there for K Show, so prices were high in general

8/10

Excellent

25 Sep 2025

Martin

Grundsätzlich gut. Online-Checkin und Gepäckaufbewahrung haben gut funktioniert, auch wenn ich mich zu keiner Zeit mit einem Ausweis authentifiziert habe.

Folgende Punkte haben mir nicht gefallen, für eine Nacht konnte ich allerdings damit leben.

Im Taschentuchspender waren nur wenige Blätter.
Bei der Duschkabine gab es keine Tür, wodurch das Badezimmer und der Flurbereich beim Duschen überschwemmt wurden

Business Self

8/10

Excellent

18 Jul 2025

Evelyn

Hotel war sauber ,mit guten ,gemütlichen Zimmer und bequemen Betten.
Leider hatte man keine schöne Aussicht aus dem Fenster.Baustelle und Ruine

Leisure Partner

8/10

Excellent

02 Jul 2025

Lorena

schneller Check-In, sauberes bequemes Zimmer, gute Lage unmittelbar zwischen Hauptbahnhof und Altstadt

Leisure Self

10/10

Exceptional

02 Jul 2025

Marc

Gute Übernachtungs Möglichkeit haben dieses Hotel genutzt um auf ein Konzert zu gehen alles zentral nur zu Empfehlen

Leisure Partner

10/10

Exceptional

18 Jun 2025

Santiago

Molto pulito, soggiorno breve e staff amichevole

Business

10/10

Exceptional

22 May 2025

Susanne

..

10/10

Exceptional

10 May 2025

Ivo

Top hotel

Leisure Self

8/10

Excellent

04 May 2025

Su Yee

Clean and convenient.
The airco automatically turn off

8/10

Excellent

07 Apr 2025

Verified traveler

Schickes Haus

Schickes Haus, modernes Zimmer, bequemes Bett. Leider hat der Checkin Prozess etwas zu lange gedauert (trotz vorherigem online-Check-In). Im Badezimmer fehlen Ablagemöglichkeiten aber ansonsten alles top!

Business

8/10

Excellent

28 Feb 2025

Ibrahim

Super goed hotel! Alles goed gelegen op loopafstand. 2 min punten.
Geen eigen parkeerplek / parkeergarage. Voor de deur kan je parkeren tegen kosten van 9 tot 20 uur.
Van 20-tot 9:00 uur gratis parkeren.
Ik vond zelf de bed niet lekker liggen.
Voor de rest super hotel!

Leisure Partner

10/10

Exceptional

06 Feb 2025

Melanie

Komme gerne wieder !

Leisure Self

10/10

Exceptional

31 Dec 2024

ALESSANDRO

Molto bello

Leisure Partner

4/10

Poor

25 Dec 2024

Björn

Das Zimmer entspricht nicht mehr dem Anspruch des Hotels. Alles ist lose und defekt. Zimmer war nicht sauber bei der Ankunft. Badmüll voll, Kippen im Aschenbecher auf dem Balkon. Das Frühstück ist leider nur noch Mittelmaß. Nichts besonderes mehr. Wir waren bestimmt zum fünften Mal dort und bei jedem Aufenthalt wurde die Qualität und der Service schlechter. Man gibt sich keine Mühe mehr. Rezeption nur selten besetzt. Wir werden dieses Hotel nicht mehr buchen. LEIDER! Anfangs waren wir begeistert von dem liebevoll geführten Hotel. Leider nichts mehr davon übrig geblieben.

Leisure Family

10/10

Exceptional

18 Dec 2024

Daniela

Tolles kleines Hotel.
Hochwertiges Frühstück

Leisure Friends

10/10

Exceptional

16 Dec 2024

Stefanie

Das Bett war super bequem und das Zimmer sehr sauber. Das Personal ist ausgesprochen freundlich. Gerne wieder.

10/10

Exceptional

18 May 2024

Andreas

Super nettes kleines Boutique Hotel in der Mitte von Düsseldorf. Ab sofort mein Standard Hotel für Düsseldorf

Business Self

8/10

Excellent

12 May 2024

Eddy

Kommen auf jeden Fall wieder

Leisure Partner

8/10

Excellent

10 May 2024

Koen

Small convenient hotel, quiet and clean. Walking distance to the city centre and boulevard. Free parking on Sunday. Only the staff was flat. No smile or asking how our stay was.

Leisure Family