Name: Das Carls Hotel Düsseldorf
Address: Benrather Strasse, 7, Dusseldorf, 40213, DE

10/10

Exceptional

27 Jul 2026

Swaley

The location

8/10

Excellent

20 Jul 2026

Stuart

Easy access, with the hotel being a 10 minute walk from the D-Steinstraße U station, which connects to the Düsseldorf central train station. The Rheinuferpromenade is only a further 5 minute walk, meaning restaurants and bars are easy to access

Self

10/10

Exceptional

22 Jun 2026

James

Picked for the reasonable price and location. The location was even better than expected. The hotel was better than expected for the price.

Self

2/10

Poor

28 May 2026

Katie

We checked in after 15 hours of travel from Canada checking in was smooth it was around 5:00pm when we got into our room and tried to sleep there was construction going on in the room right above us requested room change was moved from 2 to 5 floor and was still disrupted by continuous construction into the evening. Was told breakfast is included and when we checked out in the morning we were charged another 45 euros for a mediocre buffet . Definitely was not a pleasant welcoming to Dusseldorf was a terrible stay.

Partner

10/10

Exceptional

11 May 2026

Alejandro

Clean room and great location

8/10

Excellent

17 Apr 2026

MARK

Great bedroom and shower room.
Fantastic breakfast selection, cold meats, smoked salmon, homemade yoghurts, scrambled eggs, bacon & sausage.

Business

6/10

Pleasant

23 Mar 2026

Daniel

Major work going on in the corridor outside our room, which we were not advised of. The workmen immediately outside of our door woke us up in the morning and we had to navigate dozens of wires hanging from the ceiling to get to the lift. Should have told us about this when we booked and when we checked in

Friends

8/10

Excellent

15 Dec 2025

Kristin

Staff were kind and accommodating.

Friends_and_family Family

10/10

Exceptional

05 Dec 2025

Jonathan

Very small rooms but ok. Price very high but Dusseldorf always is mugging people for MEDICA. Cleaners very noisy in the morning, loud talking. Great location with helpful supermarket. Reception staff were perfect.

Business

10/10

Exceptional

25 Nov 2025

Ann

Wonderful and helpful team, spacious room, and across from an amazing farmers market.

Business

10/10

Exceptional

04 Nov 2025

Robert

Very friendly and helpful staff. I was able to check in an hour early, which was great. The room was very nice.

Leisure Self

8/10

Excellent

06 Sep 2025

Diane

Great service. Nice lobby but the rooms were a little tired. No AC, so windows open and a fan. Street noise! Great location though and nice breakfast.

Friends_and_family Friends

10/10

Exceptional

25 Aug 2025

Daniel

Brilliant experience at the hotel, great location near everything you wanna see/ do in Düsseldorf.

Friends_and_family Friends

8/10

Excellent

25 Jul 2025

Rita

Unfortunately, the fitness facility was out of commission which was important to me. The staff was adequate but not exceptional... just not very warm or overly helpful, but that may just be the German culture. Great location... beautiful market across the street, shopping, sightseeing, and food all very walkable. No A/C.

Business_and_leisure Partner

8/10

Excellent

20 Jul 2025

emma

Good location, staff pleasant, room was ok clean, a little warm but air con tower provided in room.

8/10

Excellent

17 Jul 2025

william

It’s convenient with the market place in front

Leisure Partner

10/10

Exceptional

20 Jun 2025

Judith

Lovely hotel, large room and very close to the old town with many dining options.

Leisure Partner

10/10

Exceptional

11 Jun 2025

Judith

Very helpful front desk person

Leisure Partner

8/10

Excellent

03 Jun 2025

Gilbert

Slightly vintage/dated decoration (velvet furniture, black and gold furnitures), but excellent service and good place to spent the night.

Partner

8/10

Excellent

20 May 2025

Alison

Lovely property, well presented, would benefit from some sound proofing bedroom was quite noisy from the street below

10/10

Exceptional

14 May 2025

David

Excellent

Loved it. Staff were excellent , from front of house to housekeeping. Hotel in a great area to explore the city

Partner

10/10

Exceptional

14 May 2025

Christopher

Great location, close to the main city sites. Good size rooms. Bathrooms could be remodeled. Great breakfast buffet.

Leisure Partner

10/10

Exceptional

25 Apr 2025

Kathryn

Amazing location, staff and design. Bathroom is a little dated but everything else was perfect. Would stay again in a heartbeat. Thank you!

Self

10/10

Exceptional

20 Jan 2025

Richard

Dad carls stay

Excellent room and service

Partner

6/10

Pleasant

10 Jan 2025

Shaun

Great location near the old town. Decent clean hotel. Negatives, the quilt was tiny and it was noisy around my room. I would stay again though for the location.

Business Self

10/10

Exceptional

15 Dec 2024

Vivienne

Very nice stay

Leisure Friends

10/10

Exceptional

28 Nov 2024

Lori

Great hotel - great location - such kind staff!! Would happily return!

Leisure

10/10

Exceptional

17 Nov 2024

Jennifer

This is an excellent location to the river and old city along with luxury shopping. Amazing location. The amenities are great but no treadmill in the gym….its ok though as dusseldorf is a perfect city to run outside. Nice bar and breakfast restaurant too.

8/10

Excellent

14 Nov 2024

Andrew

Nice Hotel

Good hotel. Staff friendly and helpful.

Shame there was no restaurant for evening dinner.

Business

6/10

Pleasant

27 Sep 2024

Verified traveler

Not a comfortable room

Was uncomfortable sue to the room being so hot. They took out the thermostat to cool off the room.

On top of it being hard to sleep because of the heat the Maids are impatient and wont let you sleep in the morning so they can get into the room.

Self

6/10

Pleasant

07 Sep 2024

Judith

A/C not working, hot room

10/10

Exceptional

29 Aug 2024

Rhys

Staff are attentive. GF stayed in Dusseldorf and left a message for me at the hotel a few weeks ago. Was safely delivered to me.

Attentive staff and just a wonderful time centrally in Dusseldorf.

Leisure Self

8/10

Excellent

25 Aug 2024

Wade

This hotel was nice. Excellent service. The only complaint is there are air conditioning units in every room, although they remove the controllers so you can't use them. Great location.

Leisure Family

10/10

Exceptional

25 Aug 2024

Richard

What a beautiful hotel, and how beautiful is Düsseldorf😍. The hotel was easy to find, car park is next to it, our room was wonderful, and all of the staff were so kind and polite.

Düsseldorf really does show off a rich German history, beautiful buildings, and such a vibrant night light life. I'm told over 300 bars😲

Breakfast here was amazing, the bar was lovely for having a drink before we went out. Overall a wonderful hotel and one we can't wait to visit again. Thank you for having us.

Leisure Partner

8/10

Excellent

20 Aug 2024

Nitin

Good staff

Very good location in old town shrouded by shopping, food joints, good for walk nearby & sightseeing,
Nice hotel,

Partner

4/10

Poor

12 Aug 2024

Anne

The hotel is outdated, it needs a complete revamp to bring it up to date

Leisure Partner

6/10

Pleasant

08 Aug 2024

Glen

Hot Hot Hot

Lovely situated hotel with a great breakfast and excellent service but the air conditioning didn't work on the hottest week of the year, so sleeping in particular was incredibly uncomfortable - when I complained I received a decent discount, but I was told it had been broken since it was switched on earlier in the year. If I had been informed I would have changed my booking.

Partner

6/10

Pleasant

18 Jul 2024

Elizabeth

Loved the location and staff, property marked as air conditioning and the room just had an oscillating fan. The room was cute, practical, but incredibly stuffy.

Leisure Friends

6/10

Pleasant

15 Jul 2024

Ashley

Dusseldorf Euros !!

Very nice hotel - clean and very friendly helpful staff. Breakfast was good and the location is superb. Two major issues - NO AC - super warm in the rooms and we had to ask nicely for 2 fans which were helpful but did not stop the room being really warm and muggy. The shower was great pressure but the construct is ridiculous with a glass door that is not flush with the bath so you cannot face the water at the door or you flood the bathroom ! We know !!! Overall recommend the hotel if it's not too hot otherwise bring a fan ! Staff great and location is the best !!

Friends_and_family Family

8/10

Excellent

09 Jul 2024

Armen

There are no A/C in the rooms((
They have just a fan…
Its to hot in the room

Leisure Family

6/10

Pleasant

06 Jul 2024

Leigh

Good but aircon a problem

Good stay, great location but room was hot due to lack of aircon and this was not a hot night outside, maybe only 16 degrees outside, need to fix aircon for a very good stay.

Friends_and_family Family

6/10

Pleasant

30 Jun 2024

Ismet Yigit

Very old rooms, with uncomfortable beds. After 2 nights of sleeping, me and my brother both got back pain. Toilets are old as well.

Business

10/10

Exceptional

25 Jun 2024

Raul

Great and friendly staff, walkable distance to many restaurant and shops. Also close to the train station

Leisure Friends

10/10

Exceptional

10 Jun 2024

Melody

Hotel staff very very polite and friendly, it’s a great location, close to everything

Leisure Self

8/10

Excellent

26 May 2024

Rasha

Very clean, great location, easy parking

Leisure Friends

8/10

Excellent

14 May 2024

Amandeep

Location great. Staff nice. Room a touch small. Biggest drawback was no air con

Leisure Partner

10/10

Exceptional

29 Mar 2024

Claudia

We really liked the convenient location downtown by the market!

Leisure Family

4/10

Poor

11 Feb 2024

Graham

Everything was good except for the room which was so tiny. Very little wardrobe space with no drawers in the room at all. Living out of a suitcase and we were there for 3 nights!
Shocking

Partner

4/10

Poor

07 Feb 2024

Igor

A few things to keep in mind when booking this hotel, in the winter the AC does not work and it just gets insanely hot in the rooms and you can do nothing about it. Also the breakfast is expensive considering you’re getting a Hilton continental breakfast American style. Hotel is 5/10

Business_and_leisure Family_with_children

10/10

Exceptional

28 Jan 2024

Richard

Short stay on

Excellent hotel and staff local to all amenities

Partner

10/10

Exceptional

02 Jan 2024

Leslie

Amazing! Great hotel, close to everything. Very clean and nice staff. Would definitely stay here again! Thanks, for the great experience!

Friends_and_family Family

8/10

Excellent

30 Dec 2023

Amy

This is our 2nd time there. Location is excellent, walking distance to train and Christmas market.

Leisure Family

10/10

Exceptional

25 Dec 2023

NANCY ELLEN

Great location, but not noisy at night. Helpful staff.. great room, just worth it in every way

Leisure Family

10/10

Exceptional

11 Dec 2023

Maral

I arrived at 11am and they were able to check me in right away as part of my upgrade!

Leisure Self

8/10

Excellent

03 Dec 2023

Rhian

Ideally located for Christmas Markets.

Welcoming staff. Comfortable beds and pillows. Great shower. Good choice at breakfast. Good choice of drinks at the bar although sitting area quite small. Very close to old town and numerous bars and restaurants. Close to bus stops and train stations. The only drawback was the wifi which was somewhat temperamental. However would definitely stay there again,

Partner

10/10

Exceptional

17 Nov 2023

Greig

Great location to see the old city, shops, restaurants and pubs.

10/10

Exceptional

07 Nov 2023

David

Loved this hotel.

Leisure Friends

10/10

Exceptional

16 Oct 2023

David

Booked the single room. The bed is an oversized twin bed and comfortable. Very suitable for a single traveler. I would stay there again.

Leisure Self

6/10

Pleasant

29 Sep 2023

Charlie

Great location but old hotel with terrible air conditioning. I was too hot to sleep well even when it was cold outside at night.

Business Self

10/10

Exceptional

28 Aug 2023

Hana

Excellent clean hotel!

Leisure Family

6/10

Pleasant

09 Aug 2023

Karen

Liked the location. bathroom was quite small with very outdated hairdryer.

Leisure Family

10/10

Exceptional

29 Jul 2023

David

Great hotel. Great location.

Lovely clean, modern hotel in an excellent location. Minutes walk from man restaurants, shops, bars etc.
Car park next door if you have a car.
I would recommend this hotel and would stay there again.

Partner

10/10

Exceptional

24 Jul 2023

Declan

Weekend trip

Great location. Comfy bed. Lovely breakfast

Partner

10/10

Exceptional

19 Jul 2023

Simon

Very Central for exploring the City excellent hotel

Leisure Friends

10/10

Exceptional

10 Jun 2023

Rodney

I loved the location. It was close to dining and shopping and, river area

Leisure Self

10/10

Exceptional

04 May 2023

Stella

Great location

I travelled for work, and found this amazing Hotel, it was close to the river and restaurants and shops, love it.

Business

6/10

Pleasant

23 Mar 2023

Kamal

Ordinary

Ordinary Rooms with no facilities, and poor services

Partner

10/10

Exceptional

16 Feb 2023

Michelle

Beautiful hotel and excellent location

Leisure Self

10/10

Exceptional

13 Dec 2022

Kirstie

My go to hotel in Düsseldorf

Stayed at this hotel a few times for Business and pleasure and it never disappoints! Bedroom really comfortable! Great location right in the Old Town. Looks especially fabulous decorated for Christmas.

Friends_and_family Friends

10/10

Exceptional

12 Dec 2022

Gillian

The hotel was in an excellent location, nice rooms and good breakfast. Helpful and friendly staff both on reception and other areas e.g. cleaning staff and breakfast room

Leisure Friends

8/10

Excellent

01 Dec 2022

Katie

Lovely

Centrally located cute place for a short stay!

Partner

10/10

Exceptional

11 Nov 2022

Demetrios

Great Place

I liked the staff. The breakfast had everything. At the edge of the old town and the river, it overlooked a market area too.

Business

10/10

Exceptional

29 Aug 2022

Chris

Beautiful hotel very handy location near all amenities

Friends_and_family Friends

8/10

Excellent

12 Jul 2022

Duncan

Great hotel in a perfect location

The hotel was selected for the location near the old town and it was an excellent choice. The bedroom and bathroom was large an comfortable with an exceptionally comfortable bed.

I had breakfast before leaving which was good value with hot and cold choices available.

From the minute I checked in the customer care was perfect, staff were friendly, professional and obliging at reception and the waitress at breakfast. Thanks also to Kim at the reception desk for her exemplary manner and help.

Self

4/10

Poor

22 Jun 2022

Robert

Unflexible.

No Refund means no refund. Was grounded by Cardiologist after receiving stents. Missed first tradeshow since 1998. Just couldn't accomidate me. They Blamed Hotels.com for not being accomodating. Wonder what Hotels.com would say. Any guesses?

Business

10/10

Exceptional

25 Apr 2022

Nicole

Perfect location in Düsseldorf!

We loved Das Carl's! The perfect location, in the center of the city. Right in Carlsplatz with local vendors and a market open every day! Close to Alstadt and also all the shops in Königsallee! Our room was lovely. The open window to Carlsplatz was a plus!

Friends_and_family Friends

10/10

Exceptional

12 Mar 2022

Richard

Great place to stay

Great place. Great location for the \"Old Town\" Great breakfast- well worth it. Clean. Modern. And best of all- fantastic water pressure in the shower!

Partner

10/10

Exceptional

27 Nov 2021

Glenn

Enjoyed

I really enjoyed the decorating, room was very comfortable

Self

10/10

Exceptional

19 Oct 2021

Richard

Great stay

Perfect stay for the Old Town. Close to all kinds of shopping, restaurants and beer.
Nice breakfast spread

Partner

8/10

Excellent

24 Aug 2021

Bettina

At the Heart of the Old Town

Great location: in the heart of the Old Town and next to the Market.
As nice as that is in the day time- evenings were very loud and you needed the window open. If you have a room facing the street, be prepared for loud voices until the wee hours of the morning.
The hotel was very nicely appointed and comfortable.

Partner

2/10

Poor

17 Jul 2021

Verified traveler

Staff are horrible

Leisure Family

10/10

Exceptional

14 May 2021

Verified traveler

This hotel is a gem! The location is excellent in the heart of old town and right across the freshest day market.
As for the hotel itself, it is a very nice clean boutique hotel. What makes it exceptionally great is the service and the professional staff. Each and every staff member is knowledgeable, friendly and very service oriented. This time it was a quick trip, but for future trips, this will be THE PLACE for myself and family.

Business_and_leisure Self

10/10

Exceptional

13 Aug 2020

Mark

Great find

Great value for money for a good hotel right on the edge of the Altstadt. Note however it was out of season and no trade show on due to CV-19, so not always this cheap.

Business

4/10

Poor

03 Aug 2020

David

Aircon nothing more than a large noisy fan

The air conditioning was advertised.... but doesn’t work. 🤔
Beds too hard... pillows terrible.
Service fine but comfort was terrible. Shouldn’t advertise air con if its not been seviced in years

Friends_and_family Family

4/10

Poor

03 Mar 2020

David

The Staff were not helpful at all and we were made to feel unwelcome. The bar / lounge has no bartender and you have to ask for a drink at reception. The wonderful range of snacks suggested on the website don't exist. We had to ask for peanuts. (served in a whiskey glass). When they got the order wrong it was seen as our fault. No customer focus whatsoever. They don't care about the guests!

Leisure Partner

10/10

Exceptional

03 Mar 2020

Verified traveler

Everything about the hotel and staff are lovely, friendly, nice breakfast in a nice open dining area, sumptuously furnished.

The only downsides are
1. Only option was to pay in advance for rooms with no ability to cancel, even one of the two rooms booked. Breakfast was not included. So be absolutely sure of your dates and rooms required before booking, you will pay in full for everything you book, whether you use it or not.
2. I booked a large single bed room, recent refurbished. The room was nicely furnished but the single duvet did not reach the sides of the bed. I would have expected a larger duvet.
2.

Business Friends

6/10

Pleasant

16 Feb 2020

Ivan

Totally not recommended. This is a maximum 3 star hotel. In need of renovation - room interior looks like late 90, early 00. Bathub flooding while taking a shower. Very poor breakfast. I’m not a hater but all mentioned above is not even close to good value for money ratio. The only thing is good - location.

Business_and_leisure Family

10/10

Exceptional

19 Jan 2020

Verified traveler

Perfect location and value for money..Convenient parking
Friendly and helpful staff..

Business_and_leisure Self

10/10

Exceptional

02 Jan 2020

christa

Fav

Partner

10/10

Exceptional

26 Dec 2019

Tamar

A very good place to start

This is for us the best place to stay.In the Old town with all the bars and restaurants. Shopping nearby and you can easily return the full bags to your room. Everything is always very close.
Clean and quiet. Very very friendly staff. And very good breakfast. We already stayed twice and will come again next time . Since Duesseldorf has avery good public transportation, you can reach many places in town or around, like Cologne .

Friends_and_family Family

8/10

Excellent

18 Dec 2019

Margaret

Rest location and price

Great location, staff service and cleanliness. It is not possible to adjust temperature in the room unless you open the window.oatly comfortable until the middle of the night then it got very hot and we had to open the window. There was no temperature control in our room. Other than that we had a great stay.

Business

8/10

Excellent

16 Dec 2019

Jeffrey

Location and cool independent hotel vibe

Such a great location! Close to Christmas markets and great food stalls at Carlsplatz. Only wish the Carlsplatz food stalls (and general German retail) would be open on Sundays. Liked the Nespresso machine in the room and bed was comfy. Ground floor room had some noise from the kitchen as they were making breakfast in the morning, but not too bad and only a real issue if you are a late sleeper.

Friends_and_family Friends

10/10

Exceptional

10 Dec 2019

Verified traveler

Central location for the Old town,. Fantastic staff that couldn't be more helpful. Slightly noisy from the market across the road early mornings

Leisure Friends

10/10

Exceptional

09 Dec 2019

Verified traveler

Wonderful hotel near the Christmas market

I had a wonderful stay! The staff at the reception are nice & very helpful. The room was spacious & clean. It’s conveniently located near the christmas market and few minutes to Königsallee as well.

Self

8/10

Excellent

29 Nov 2019

DrEngineer

I stay in Dusseldorf often for business, and I must say this is the best hotel I've stayed in yet. The location is perfect! It is just minutes from the old town, easily accessible for restaurants, shops, and the like, and also a few metres to the river.
Despite being so central, it's readily accessible from the highways, and takes no time to arrive with driving in minimal traffic. There's a parking garage next door, and the hotel has special parking rates, which is perfect.
The hotel is comfortable, with relatively spacious rooms, very fast internet, and decent amenities. I couldn't get my air conditioner to work, but opening a window did the trick. The bathroom was spacious, and most importantly, the shower was plenty big enough... not smaller than my shoe like in so many European hotels.
Breakfast was good with lots of options. There's no bar or restaurant, but this is not necessary being so close to the Alt Stadt.
It was a very pleasant stay, and I think now I have found my permanent hotel in Dusseldorf.

Business Self

8/10

Excellent

27 Nov 2019

Verified traveler

Nice and very well located hotel

A nice and very conveniently located hotel in the heart of Düsseldorf. Walking distance for many restaurants, shops, market and underground station.

Business

8/10

Excellent

24 Oct 2019

Nadia

Grw

Business

10/10

Exceptional

14 Sep 2019

Verified traveler

hotel is in excellent location for exploring the old town. good facilities and breakfast is wonderful.

Leisure Family

10/10

Exceptional

12 Sep 2019

Ulf

Just go there

Could not get a better hotel, just 4 minutes walk from Altstadt.
Good service and friendly staff. Nice and clean.
The breakfast was something special. Really good :o)

Friends_and_family Friends

8/10

Excellent

26 Aug 2019

Jeff

Great location, friendly staff, clean, and a convenient stay for my short time in Dusseldorf for one night.

Leisure Self