Name: Ruby Coco Hotel Dusseldorf by IHG
Address: Steinstraße 13 / Königsallee 60, 13, Dusseldorf, 40212, DE

2/10

Poor

31 Jul 2026

Wsaim

The hotel inside the mall you have to look for the entrance very confusing and there’s construction in that area ,
Breakfast normal nothing special.
The rooms very small I booked and I paid for LOFT ROOM when I arrived they gave me the smallest room so you have to be careful when you book
The positive thing is the reception staff very nice and helpful , Heldi , Iryna, Sara, Ricky

10/10

Exceptional

20 Jun 2026

Meshal

Amazing location nice staff

Family_with_children

10/10

Exceptional

09 Jun 2026

Elise

I loved staying here. The room was extremely nice. It is the most efficient room I have ever stayed in. The hotel lobby was fun and the staff was so friendly and helpful. I definitely recommend this hotel.

Partner

8/10

Excellent

14 May 2026

Pablo

The room was very small and it does not have room for the lugage

Self

10/10

Exceptional

28 Apr 2026

Pradip

Superb service and convenient area close to many scenic areas. the staff is very accommodating and helpful. Great place to stay!

6/10

Pleasant

22 Apr 2026

Ahmed

Location is the best and everything in the hotel is normal

Friends

10/10

Exceptional

10 Apr 2026

Gregory

Great hotel, great location and love the vibe

Self

10/10

Exceptional

26 Mar 2026

Taijah

Loved the room, had an amazing time

Self

10/10

Exceptional

02 Feb 2026

Martin

.

10/10

Exceptional

26 Dec 2025

C

Very clean and comfortable, clever layout of the room, easy check in and check out process

10/10

Exceptional

19 Dec 2025

Marc

Excellent…

10/10

Exceptional

05 Dec 2025

Jake

Great location, very clean and excellent service.

10/10

Exceptional

21 Sep 2025

Thomas

Small but quirky rooms, handy for the old town and metro the Messe.

I will stay again

Business

10/10

Exceptional

13 Sep 2025

Yasemin

Very courteous receptionist. Warm atmosphere, excellent location

Leisure Family

10/10

Exceptional

05 Sep 2025

Eduard

Very friendly staff!
Good location

Business

10/10

Exceptional

29 Aug 2025

Alexander

And thanks jasper for the great service!

10/10

Exceptional

25 Aug 2025

Jason

Great place.
Very cool.
A bit of a maze to get to the front desk for the first time.

10/10

Exceptional

01 Aug 2025

Robert

Staff here was a whole vibe. Loved the place!

Leisure Partner

6/10

Pleasant

02 Jul 2025

Juan Carlos

The property is great overall, but it falls behind other Ruby hotels from this chain. For instance it lacks a ramp in many sections to go to your room, so if you carry heavy luggage, you will have to through steps. Also in our room, some of the white hardwood floors were peeling paint, so we were moved to another room, which had the same problem.

Leisure Partner

10/10

Exceptional

05 Jun 2025

Sue

Extremely clean and comfortable room. I stayed in a ‘lovely’ room. Very helpful reception staff. Very central location. Restaurants, shops, bars etc.

Leisure Self

8/10

Excellent

18 Apr 2025

Marlies

Convenient central position in the city.

10/10

Exceptional

09 Apr 2025

Michael P.

Even better than I expected!

Excellent location for Dusseldorf. Beautiful design. At the center of things but quiet inside the room. Great staff. Would stay again in a second.

Partner

6/10

Pleasant

28 Feb 2025

Gal

Very practical hotel, the crew in the reception is too young an un experience

Business Friends

8/10

Excellent

21 Jan 2025

Michelle

Staff was lovely and make great cocktails.
Room was really small and zero WC privacy. Perfect for one... Two could be awkward.
Safe didn't work and by 10 am there was no hot water. But it's a great location, away from noisy center but still close enough to walk. Very close to chic shops. Hope on subway right at door.

Leisure Partner

8/10

Excellent

15 Jan 2025

David

Good little value hotel.

Great location, friendly staff, delicious but small breakfast.

Swapped room cleaning for free drinks which was a regret on day 3, although drinks were delicious!

Rooms are basic, no International TV. Communal mini-bar for Tea/Coffee is a solution but not ideal when you’re ensconced in your room.

Business

10/10

Exceptional

14 Jan 2025

Andrew

Great Hotel in perfect position for town.

Business

8/10

Excellent

21 Nov 2024

Andrew

Great location, people and bar. Fix the checkin.

The Check in process was really annoying. Self entering all my details name / address / passport / date of birth etc into this stupid iPad where all of this info was already saved on hotels.com is totally mid / wack / crap. Combine that with waiting for a receptionist who also goes away to serve drinks as a bartender makes for a garbage first impression. Add to the this that I had two single day reservations so I had to go through this crap process twice. Let’s be clear I hate this check in process. Fix it please.

That aside - the staff were great and were doing their best from morning to night.

Business

10/10

Exceptional

13 Nov 2024

Lorena

Great location, confortable room

Leisure Partner

8/10

Excellent

12 Nov 2024

Alexander

You can't get to most of room without stairs. The floor in the hallway is un even and it is not visible.

Leisure Self

10/10

Exceptional

27 Aug 2024

Drews

Really a cool hotel. Room was great. Bed comfortable. Shower awesome. And it’s so close to everything you want to see and visit yet super quiet at night. Staff was super friendly 6/6 of them were amazing.

Leisure Self

10/10

Exceptional

14 Jul 2024

Yasmin

Great stay. Rooms are very clean. Modern design. Helpful and friendly staff. Nice ambience. Location is great.

Friends_and_family Family

8/10

Excellent

12 Jul 2024

Matthew

Nice property

10/10

Exceptional

30 May 2024

Boban

Atmosphere is very nice, secluded and quiet but perfect location. Stuff is extremely helphul and friendly. Zboth night and day crew Haydi rocks!

Business Self

10/10

Exceptional

18 May 2024

Michelle

Really fun trendy hotel. Service was great.

Leisure Family

10/10

Exceptional

09 May 2024

Annette

A home away from home

We discovered the Ruby hotels in Zurich last year and enjoyed the stay so much that we decided to stay in one of the hotels in Düsseldorf this year. Excellent choice, we stayed in a well equipped room, with high ceilings. The location is perfect for a stay in the city, central and close to everything. The room was well maintained, the option to get hot water for our tea very much appreciated. The staff is quite friendly and supportive, making the stay enjoyable.

Friends_and_family Family

8/10

Excellent

30 Apr 2024

Maria

Love it!!

10/10

Exceptional

27 Apr 2024

Michaela

Great hotel, great location

The location is amazing, right on top of a nice shopping centre and near everything you might need. Walkable distance to the train station. It is a bit tricky to find at first - there is no entry from the street, if you come through a courtyard there are multiple stairs you have to carry your luggage up, or once you know where the exit into the shopping centre is, you can avoid the stairs. However, my room was on the third floor which I had to take stairs up to, there was no avoiding it. If you struggle with stairs or have heavy luggage, please keep that in mind.

Business

10/10

Exceptional

22 Mar 2024

Rebecca

Great D'dorf option!

This hotel was great--super location in central Dusseldorf. Easy to walk to shopping and restaurants plus public transportation. Rooms are small but efficient. Breakfast is great and mostly the staff is incredible.

Business

10/10

Exceptional

28 Nov 2023

Daniel

Really friendly and helpful staff. Clean tidy and well equipped. Really good breakfast and in perfect walking distance to U bahn and old town. Also have a luggage room that we used. Emailed ahead to say we would be arriving before 3pm and if we could leave our bags and they sent a message to the hotel and when we got there our room was ready at 12.30 really impressed.

Leisure Partner

10/10

Exceptional

20 Nov 2023

Ruben

I enjoyed my interactions with the hotel staff and I found the guitars to be a unique touch.

Business

8/10

Excellent

08 Jul 2023

Manfred

unique style and very friendly and helpful staff

Business_and_leisure Family

10/10

Exceptional

15 Jun 2023

Jonathan Mark

Fantastic hotel, close to the shops and bars

Business

10/10

Exceptional

09 Jun 2023

Robert

Love to stay here. I like the vibe and the location.

8/10

Excellent

30 Nov 2022

Verified traveler

Nice hotel in a good location. Rooms are rather on the small side (better for one person not two!), but exceptionally clean and beds comfortable. Nice bar and seating area where reception is. Not always easy to find staff in reception/bar area and service friendly, but functional rather than 'going out of the way' to be helpful.

Friends_and_family Friends

10/10

Exceptional

29 Oct 2022

Rachel

Great hotel

Stayed 6 days for a business trip. My room was very comfortable, loved the Galley they have with free tea and coffee 24/7. The lobby, rooftop, and breakfast area are also very nice. The breakfast was a bit pricey, but it was also very good. Overall, I was very happy with my stay, one of the better hotels I‘ve been. Would definitely stay again. And of course would recommend.

Business

10/10

Exceptional

27 Jul 2022

Raymondo

Great concept hotel

Leisure Partner

10/10

Exceptional

21 Jul 2022

Lina

I personally love Ruby hotels… their locations and uniqueness is the main attraction.

Leisure Family

10/10

Exceptional

26 May 2022

Peter

Absolutely lovely hotel.

10/10

Exceptional

02 Apr 2022

Andrea

Great Boutique in the heart of Dusseldorf

Location is perfect. Not one block away from the famous KO with all the incredible shopping. The boutique hotel is a bit tucked away from the main road so it is quite and hidden. There is a great coffee/bar lounge for hanging out. Has both indoor and outdoor space. Rooms are small but very comfortable. I was there for 10 nights and will definitely return.

Business

8/10

Excellent

10 Dec 2021

Rachel

Small room, great location

Rooms are small, but clean. The bed was comfortable. Noise was not an issue. It is very conveniently located.

Partner

10/10

Exceptional

01 Oct 2021

Dean

All aspects amazing
Great staff
Great location
Rooms lovely

Leisure

8/10

Excellent

08 Sep 2021

Katarzyna

I recommend this hotel. Only breakfast could be more varied.

Business Self

10/10

Exceptional

21 Aug 2021

Savvoula

Enjoyable stay

Center if city, clean, polite stuff, modern

Friends_and_family Family

8/10

Excellent

07 Sep 2020

Ahmed

Nice and Great

The hotel is nice with good services, room and food

Business

10/10

Exceptional

03 Mar 2020

Anthony

Very interesting decor depicting fashion alongside a music theme. Very friendly and helpful staff, spacious rooms and a great bar area.

Leisure Partner

10/10

Exceptional

27 Dec 2019

Sophia

Perfect location, very friendly staff, room was perfect for a weekend city break!

Friends_and_family Family

8/10

Excellent

08 Dec 2019

Michal

The hotel markets itself as \"lean luxury\", but there's a lot of the \"lean\" part and none of the \"luxury\" parts. Weird room layout, small duvets, extremely bare room. On the upside - location is hard to beat.

Partner

10/10

Exceptional

25 Nov 2019

Ian

Great location, Modern and Funky.

Great hotel, great location, modern and funky, not like a traditional German hotel. I would recommend it to anyone.

Self

8/10

Excellent

03 Nov 2019

Verified traveler

Great location. Very small but well appointed room.

Business_and_leisure Partner

10/10

Exceptional

23 Oct 2019

Christine

Quirky, friendly and centrally located

stayed 3 nights and found the staff incredibly friendly and helpful. The room was spacious and comfortable. Loved the music theme which included the Marshall amp converted so that I could play music from my phone through it. I was alone on this occasion but my partner plays guitar and said he would have taken them up on the offer of a guitar loan. Comfortable bed, modern spotless bathroom and blackout windows ensured a great sleep. Breakfast was varied and tasty also. Enjoyed it so much I have just booked their Vienna hotel for a winter break 😀

Self

8/10

Excellent

22 Oct 2019

Verified traveler

I loved the location and it was clean and modern. The rooms are small, but elegant. The hard thing was 1) finding where to check in and 2) many stairs to drag a suitcase up. More if you are on the 3rd floor as there is no elevator to that floor- but it is not a full staircase up. Even to go from the elevator that is the first one you come to downstairs to get up to the lobby/bar is a small set of stairs. Luckily my suitcase was not heavy.

Friends_and_family Family

4/10

Poor

03 Oct 2019

Verified traveler

Don't pick up the phone or reply to messages. Have chased ref getting an invoice and said it gets sent automatically. Refused to print copy at reception. Rooms are clinical and weird.

Business

4/10

Poor

28 Sep 2019

Verified traveler

I booked and prepaid with breakfast for their largest room (the loft room) for 7 nights. After 2 nights, there was a bad water leak right above the bed. So they moved us to another smaller (not equivalent room). I asked for a similar room or a refund of the price difference between the rooms for the 5 remaining nights. They said they will refund the difference. I followed up 3 times. It's been 2 weeks and still NO refund on my card! There are many stairs in this hotel and you have to carry your luggage up and down the stairs.They have an ice machine and vending machine room where they attached a tiny ironing board to the wall with a small electric iron (not steam) so you have to take your clothes to that room and wrestle with that iron that either doesn't do the job or burns your clothes! I gave up after two attempts.The second smaller room they gave us was next to such a room so a lot of noise! The ironing board was attached to the shared wall. One night I thought it was an earthquake) and when I looked out the room I discovered someone vigorously trying to iron her clothes with that iron so I told her we are trying to sleep! They can have a guitar amplifier in each room but can't have a decent iron in each room?! Lastly, using the bathroom and shower behind glass walls and doors in front of your family is an experience I do not recommend nor will I ever repeat! I do not recommend this hotel. Never refunded me the price difference between the two rooms.Expedia do something!

Friends_and_family Family

8/10

Excellent

06 Sep 2019

David

Very good hotel. Excellent service.

Very good hotel in an excellent position. All staff were extremely helpful and professional. The hotel was clean and comfortable. The one thing that let it down was a broken lamp in my room that was not replaced in the three nights I stayed although I didn’t mention it to them. I assumed housekeeping would have picked up on it.
Overall I enjoyed my stay there and when I return to Düsseldorf the Ruby Coco will be my first choice of hotel.

Self

8/10

Excellent

26 Aug 2019

Verified traveler

The good things the hotel inside the mall so everything close to you, hotel is clean and quiet but the breakfast was very very small

Leisure Self

8/10

Excellent

06 Aug 2019

Lee

Fun and fresh hotel in great location

I can see why people like this hotel... it’s modern, trendy, great location and the communal areas are really fun. The bar is nice and there’s plenty of varied spaces to grab a drink and relax. We stayed in a wow room which had more than enough space, with a very comfy bed and a lovely shower with fabulous shower gels (they smell amazing!)

A few words of advice before choosing this hotel would be that the sink is in the bedroom. It’s clearly shown in the photos so just make sure okay with that, and also the shower is exposed to the rest of the room with a curtain that only covered one side, so if anyone is walking around the room the get a full show as you shower! Okay for couples, as we were, but if you’re in a twin room check you’re okay with that. The toilet is covered with tinted glass so there’s some privacy but you do see a silhouette of your roommate on the loo, so check you’re both okay with that!

There are communal drinks spaces on each floor but they are quite easy to miss (they have teabags, hot water, vending machine, but no coffee or milk).

We didn’t eat breakfast as other friends staying said it wasn’t worth €17. Each day we tried one of the local coffee shops (3 within 2 min walk) and had lovely brunches. Overall location is great.

Go for a wow room or above if you can as they give the best space.

Partner

10/10

Exceptional

22 May 2019

Verified traveler

This would fall into the category of a boutique hotel. Is in a great location near the Old Town actually situated over the entrance to the KO Mall, walk-able from the central station. I word to wheelchair users, there are steps at the main entrance, the barrier free entrance is through the mall entrance and through a set of glass doors about 50m on the left. Staff were fantastic, friendly and helpful. Barrier free room and roll in shower were great. In room safe and guitar amplifier if you should need it.

Leisure Self

10/10

Exceptional

18 May 2019

Verified traveler

Really enjoyed the modern and boutiquey feel to this place. The breakfast was great and the staff were cool. It is a bit awkward layout for the rooms, and they were a touch on the small side, even for a European hotel, but overall, it was an enjoyable stay.

Business

8/10

Excellent

21 Mar 2019

Erika

Many positives!

Just steps from main boulevard, easy walk to Old Town, subway station on the corner. There’s a shopping mall beneath the hotel with good breakfast options. Hotel staff are friendly and helpful, mostly everyone speaks English. It was an excellent choice!

Partner

10/10

Exceptional

13 Feb 2019

Verified traveler

Loved the concept and execution (guitars, cleanliness, staff)

Business Self

10/10

Exceptional

09 Dec 2018

Jane

Efficient & super friendly staff make stay unique

Ruby Coco is a modern efficient and very slick process hotel in the centre of Düsseldorf. Nothing was too much trouble for the staff. Quirky decor throughout. Comfy bar/lounge open 24 hrs. Combined bar and reception team makes so much sense and saves tiime for all. Galley kitchens on each floor available for tea at all times. Good selection for breakfast including quality organic items and several vegan options. It made staying in a hotel an experience in itself rather than just somewhere to sleep. Very comfortable beds and fantastic use of space in the bathroom with glass cubicle shower and toilet. Great value for money. I’d definitely recommend and stay here again without considering any other hotel.

Family

10/10

Exceptional

01 Dec 2018

George

You won't be sorry!

Great location for visiting Christmas Markets! Easy walking around. Wonderful character! We had a quiet room very close to the bar. Every person we talked to who worked there was friendly. Would stay again in a heartbeat!

Partner

10/10

Exceptional

01 Dec 2018

Verified traveler

Great hotel midway between the central station and the old town. Walking distance from all the Christmas markets. Rooms were minimal and luxurious. The clear glass shower was a real talking point and the iPad and iPod in the room were a nice touch too, not to mention the Marshall Amp. We didn't eat there bit the bar was nice and the staff friendly. I enjoyed the free guitar. Would have no hesitation in staying at the Ruby Coco again,

10/10

Exceptional

03 Nov 2018

Verified traveler

Great location great hotel very modern

10/10

Exceptional

27 Oct 2018

Verified traveler

Hotel location is excellent in ko street, inside a mall

10/10

Exceptional

26 Oct 2018

Mel

A wonderful stay! Very creative and artful hotel!
Very well situated and has Bar/Lounge and Breakfast area on facility. Enjoyed our stay.

10/10

Exceptional

22 Oct 2018

Verified traveler

New hotel. Very clean and well laid out rooms. Good breakfast. Staff is very attentive and willing to help. Very good hotel.

10/10

Exceptional

22 Oct 2018

Verified traveler

Perfect location, 2 min to metro station, walking distance, appr 10 min to downtown/river.
New hotel, very good breakfast. Great staff. Be aware of glass shower. Small rooms are indeed small, but well laid out. Overall very good hotel.

10/10

Exceptional

26 Sep 2018

Mark

Well worth a look

Three colleagues and I were working in Dusseldorf and found this hotel through Hotels.com.
It was modern, clean, friendly and well located, with a very good, tasty and varied breakfast available.
We all agreed that it would be top of the list of places to stay if we come to Dusseldorf again

10/10

Exceptional

26 Sep 2018

Cathy

Quirky stay in central Dusseldorf

It’s a really unique hotel in central Dusseldorf, loved the ease of self check in and the funky room.

8/10

Excellent

23 Sep 2018

Dawn

Modern and new hotel in a great location

Cool hotel, great location. On a business trip and not really set up of business travel. No 'tabs' so have to pay for everything as you go (painful to keep all the receipts) and room small to work in. The only really downside is that the hotel opens into a mall, and people can get into some of the wings of the hotel without passing through the hotel front desk. Great public areas so I could work out there. No gym in hotel but they offered passes down the street.

10/10

Exceptional

21 Sep 2018

Verified traveler

Very good central location, friendly and professional staff. Highly recommended.

8/10

Excellent

18 Sep 2018

Verified traveler

Located within Kö mall the hotel is clean, quiet and staff are excellent.

Partner

2/10

Poor

17 Sep 2018

J

Ot for the business traveler. Hard to find entrances, Musty smelling, No wifi working, electric issues, bizarre room setup, had to carry bags up stairs, mostly self service. Maybe Ok if you want a place at the mall and dont need much. Checked out after 15 minutes.

8/10

Excellent

13 Sep 2018

Rebecca

Quirky modern hotel

Great modern hotel. A little difficult to find as it is located in the KO mall. Lots of funky perks such as guitars to borrow, an amp in the room and great smelling toiletries. Breakfast was good but a little limited in choice - no hot options. Beds comfortable and the room was spotless.

8/10

Excellent

08 Sep 2018

Ariane

Great location.
Cool interior, nice and clean.
Some of the late night bar staff not very friendly.

8/10

Excellent

03 Sep 2018

C David

One night stay

Very nice modern hotel, waking distance to alot of downtown dusseldorf/Altstadt area. Clean room and very attentive staff. Be careful about parking if needing to leave early on Sunday

10/10

Exceptional

30 Aug 2018

stuart

Good stay

Brilliant

10/10

Exceptional

28 Aug 2018

Richard

Very cool hotel for a fantastic price. Location is perfect for experiencing Düsseldorf and the bar is an unappreciated gem in the heart of the city.

Partner

8/10

Excellent

23 Aug 2018

Mark

Stylish and cool!

Great place to stay in Düsseldorf
Fantastic room, stylish, functional and comfortable. I’ve nothing negative to say. Look forward to my return very soon

8/10

Excellent

22 Aug 2018

BEN

Good location

Room a bit small but nice and clean. The hotel is well located for the City Centre. Wouldn't bother with the breakfast option as it's very limited. Plenty of cafe's near by to eat.

10/10

Exceptional

12 Aug 2018

Stephen

Will hope to go back there one day

10/10

Exceptional

08 Aug 2018

Siddharth

The staff is really friendly and helps you through all the touchpoints at the Hotel.

10/10

Exceptional

06 Aug 2018

Ingrid

Great location and atmosphere

Excellent location and wonderful atmosphere. We got to check-in as soon as we arrived around noon. They have the option for self check-in what I think is fantastic.

Partner

10/10

Exceptional

06 Aug 2018

Laurence

Great Hotel in Perefct location

Fantastic hotel in great location. Room was spotless, great shower, big TV, check in was easy, will be back for sure

10/10

Exceptional

03 Aug 2018

Verified traveler

The Best Hotel in Düsseldorf

Modern comfortable rooms. Guitars to strum. Organic food. Helpful staff. Shower get that smells delicious. Clean and in a great location.

10/10

Exceptional

27 Jul 2018

Torsten Daniel

One of the best city hotels

Best little city hotel, small rooms but great design and clean! Service was great location great!. Really nice organic breakfast.
This hotel was way over my expectations!
Only minus difficulty to park a car if you have one.

10/10

Exceptional

23 Jul 2018

Richard

Lovely hotel in a perfect location

Hotel was really modern and clean throughout. Reception were very friendly and welcoming. Definitely stay here again.

6/10

Pleasant

28 Jul 2026

Alexander

Helt ok boende. Kändes inte som ett hotell. Små och osköna sängar enligt min preferens.
Ingen ordentligt lobby. Du checkar in själv via datorn i baren. Läget är dock bra med direkt närhet till butiker restauranger och caféer etc.

10/10

Exceptional

10 Jul 2026

Pascal

Sauberes Zimmer, kleine Küche auf dem Flur für Snacks und Getränke
Personal war sehr hilfreich.

Self