Campanile Reims Centre

Campanile Reims Centre - Cathedrale

France , Reims
REIMS, 37 Bd Paul Doumer, 37
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100 reviews shown

10/10

Exceptional

24 Jan 2026

Gansheng

The room was very clean, and the staff was incredibly friendly. A great stay overall!

Business_and_leisure

8/10

Excellent

29 Dec 2025

Barbara

Très bien situé !! 18 min de marche de la gare Reims . Hôtel rénové et propre. Près des marchés et la rue centrale. La cathédrale a 5 min et a 25 minutes visites des champagnes tattinger, veuve cliquot et Pommery

6/10

Pleasant

22 Oct 2025

Gregor

Unfortunately the hotel was being refurbished when we were there so the car park was not accessible, the entrance was via scaffolding stairs and the reception and breakfast room were a bit makeshift. Our room itself was fine and recently renovated. Breakfast was poor with very bad coffee. Once building work is finished it will probably be fine, quite central location.

Business

10/10

Exceptional

19 Oct 2025

Michael

Will be great when the renovation is complete.

Leisure

2/10

Poor

06 Oct 2025

Virianne

Terrible hotel in the Moselle of renovations. A massive rubbish tip at the entrance and very unhygienic.

Friends_and_family Friends

4/10

Poor

04 Oct 2025

Imran

The statement of being under remavation is a gross understatement. It’s completely inaccessible other than a makeshift staircase. Construction going on all day. No AC.

Not as advertised.

Leisure Partner

10/10

Exceptional

21 Aug 2025

Eugene

Friendly, comfortable

friendly welcome; very comfortable and spanking new despite works underway

Self

10/10

Exceptional

07 Jul 2025

David

Really impressive hotel. Rooms seem recently refurbished. Super quiet and so convenient for the city. Highly recommend.

Leisure Self

8/10

Excellent

23 Jun 2025

William

Location not goo

Hotel was good, but it was farhmther away from the City center. Next time get a hotel closer to the cathedral. No restaurants or cafes located next to hotel.

Partner

2/10

Poor

18 Jun 2025

Gemma

I was told there was construction outside the building that would impact parking and so I made accommodations. There was drilling happening right outside my room before 9a that woke me up and completely disrupted my entire stay. I told the front desk as it would not stop and they said they would tell the manager so I could talk to someone and they never followed up with me. I am shocked that this hotel would offer rooms that have active construction with loud and disturbing sounds.

8/10

Excellent

16 Jun 2025

Christine

Ce sera très bien, une fois les travaux finis...pour cette fois nous etions contents de trouver une chambre très bien rénovée avec clim,santaire impeccable, bien équipée ,agréable et pratique.Bonne literie,sauf les oreillers énormes.Pas encore de parking, de restaurant, pt déjeuner moyen.
Pour finir hôtel très bien situé , a l'accès difficile avec des bagages : le monte charge empestait l'urine et ne fonctionnait pas, aucune proposition d'aide ,ca ne pourra que s'améliorer !

Partner

6/10

Pleasant

14 Jun 2025

Susanna

The renovations affected the standard (severe drilling during day, no parking garage) but will be nice when finished. Friendly and helpful staff . Not possible to control temperature in room, so if you prefer to sleep colder than 23 degrees then it is an issue.

Friends_and_family Friends

10/10

Exceptional

28 May 2025

Verified traveler

The three C's Comfort, Cleanliness and Convenience

24 hour manned reception which was helpful as we were late arriving. Because of renovations, parking was not available next to the hotel, but didn't prove a problem. Easy walking distance to the city centre and Reims Cathedral, and despite late hour, plenty of restaurants still open for dinner. Bed comfortable and linen and bathroom all spotlessly clean. Substantial breakfast inclusive of cereals, toast, croissants, juices and we lacked for nothing. Pleasant, helpful staff and a very convenient stopover for us as we drove through France to Italy.

Partner

6/10

Pleasant

13 May 2025

deborah

The building was under construction this wasn’t mentioned on the website. It was however in a central location

4/10

Poor

05 May 2025

Jonathan

The building is under construction and it showed be labelled/communicated prior to booking.

Leisure Family

8/10

Excellent

02 May 2025

Donna

Stay was comfortable

Leisure Family

6/10

Pleasant

16 Apr 2025

Verified traveler

Building work going on meant no real reception, no parking. Hotel was rather drab outside but my room had been recently refurbished and was good.

Business

4/10

Poor

13 Apr 2025

Michael

I didn't know the hotel was under renovation until I'd booked a non-refundable room! Romm itself was okay but the corridors were dirty due to ongoing building works. To make things worse, there was no internet during our stay. There are much better options in Reims. Avoid!

Leisure Family

10/10

Exceptional

12 Mar 2025

Jami

Great hotel and staff. Good location but under construction was a little noisy and inconvenient

Leisure Partner

4/10

Poor

23 Jan 2025

Cédric

Tres cher pour la prestation reçu

Deçu, ce n’est pas mon 1er sejour dans cet hotel qui habituellement est parfait mais les travaux ne l’aide pas. Prix tres cher par rapport a mes dernières visite pour me retrouver dans la plus petite chambre au bout du couloir et la salle de sport inaccessible. 127€ pour une nuit sans petit dejeuner avec pour seul excuse, nous n’avons plus de chambre double standard... pourtant j’ai payé le prix fort ... dommage
Chambre 203 pour preciser ...

Business

8/10

Excellent

02 Dec 2024

Ross

The gym was not functional when we were there due to maintenance, despite being shown on the website

4/10

Poor

13 Nov 2024

Susan

Despite booking several months in advance, I received a handicap room which looked nothing like the photos. I asked to change rooms and was told that the hotel was fully booked.

This was a vacation and a hotel is an important part of a vacation. I would not stay here again nor would I recommend this hotel.

Leisure Friends

6/10

Pleasant

07 Nov 2024

Margaret

While the bed was clean, the bathroom was sub-par. Breakfast was quite nice and personnel helpful.

Leisure Friends

6/10

Pleasant

01 Nov 2024

Martin Horn

Deadens but severel letdowns.

It feels like a letdown when the hotel undergoes large renovation where parking, gym weren’t available and workers start building on the floor above your room at 0715 in the morning. Mostly because this weren’t mentioned or available before arriving. The service was as such very nice and service minded, however we experienced several times the only person in the reception did not understand or speak English even though the hotel I advertised as having English speaking personal. The hotel has a centralized control of its heating. I is set to 18* C. And the personal at the reception can not adjust the temperature, according to the account of the receptionist we spoke to. As a paradox, a flyer in the room advertises the temperature setting at a energy and world saving initiative, however it is not only during the night and when we asked, there solution was to give us a electric heater we could plug in the wall.

Partner

6/10

Pleasant

14 Oct 2024

Rob

Construction around the property detracted from appearance. However, the Hotel inside appeared nice and staff was very friendly and helpful.

Leisure Partner

6/10

Pleasant

07 Oct 2024

David

Their restaurant was closed. I really wish they would have detailed that prior to us staying. Honestly the breakfast at the hotel was really bad and not worth the 18-20 euros. Rooms are very small

Leisure Family

6/10

Pleasant

06 Oct 2024

Verified traveler

Adequate stay

There is underground parking which was good but it was a bit difficult finding the hotel as there is a one way system in place. Walkable to centre so good location and the room was fine but the whole hotel needs a refresh and modernising and wasn’t as clean as it should be!

Partner

8/10

Excellent

04 Oct 2024

BRIAN

Comfortable rooms, good staff but the breakfast could be a bit better, it was OK but we stayed in other French hotels where it was just that little bit better.

Leisure Partner

8/10

Excellent

03 Oct 2024

maolin

good hotel to stay

Leisure Family

8/10

Excellent

02 Oct 2024

Andrew

A very convenient location for the centre of Reims and with the benefit of a good secure car park.
Very welcoming staff and a good breakfast

Partner

8/10

Excellent

29 Sep 2024

maolin

Just ok hotel

Leisure Family

6/10

Pleasant

29 Sep 2024

Verified traveler

Reims weekend

Room OK. Terrible service level by the breakfast staff. Had to ask for missing plates, food, juice, water etc. At 10 sharp they removed all breakfast.

Friends_and_family Friends

10/10

Exceptional

27 Sep 2024

Juergen

Very good hotel, very close to the city center. Parking garage available, a bit tricky to find. Friendly staff.

Leisure Partner

10/10

Exceptional

12 Sep 2024

Janet

Good hotel currently being updated. Secure parking available under the hotel. Good breakfast. Easy walk to the town centre

Friends_and_family Family

10/10

Exceptional

08 Sep 2024

JOHN

Very good location, parking available but be sure to book, we were lucky and took the last available space at (14euro night)

Partner

8/10

Excellent

07 Sep 2024

Emma

We liked this hotel; perfect for a one night stay, good location, lovely clean family room, perfect for our needs. We didn’t realise we needed to book a parking space so bit of a problem with our EV as was hoping to charge overnight. Not too bad as there was free parking (after 7pm and free on a Sunday) so we saved 14 Euros there. Reims was a lovely town with some great parks and busy pedestrian streets bustling with restaurants that had outdoor eating. A nice stay!

Leisure Family_with_children

8/10

Excellent

06 Sep 2024

Donna

Overall very nice hotel but very difficult to communicate if you don't speak french. A very distressing issue happened on the first night as we got locked in our bedroom as the internal door was stuck and we couldn't open it from the inside. It was very difficult to communicate this to the reception via the phone and took a while for help to come. They did not come to fix the problem during our stay either.

Partner

10/10

Exceptional

03 Sep 2024

The ladirs at the reception were all very helpful and very friendly.

10/10

Exceptional

03 Sep 2024

stephen

Nice hotel, only negative is the small car parking spaces! Otherwise a lovely stay and made me and my dog very welcome! Would stay again!

Partner

10/10

Exceptional

31 Aug 2024

Michelle

Great value excellent hotel

Excellent room size and view of the cathedral. Comfy beds and nice shower.

Friends_and_family Family

10/10

Exceptional

28 Aug 2024

John

Great location!!!

Friends_and_family Family

8/10

Excellent

11 Aug 2024

Gavin

Review written from perspective of having a pet. The hotel is situated near a park and is easily accessible to the cathedral and all the main shops. The room was comfortable and for a fee € dogs can stay. Recommend for dog owners.

Leisure Pet

8/10

Excellent

10 Aug 2024

Nadine

Campanile Reims Centre is one very few hotels in Reims that offers the best for the area with regards to cleanliness, efficiency, room size, professionalism of staff, economical nightly rates and general hotel standards. The housekeeping team is absolutely amazing- the rooms are very well cleaned and prepared. The front desk staff, supervisors and manager are pleasant, supportive and responsive. My son and I were moving and had to do a number of unexpected hotel night stays and ended up booking this hotel, and extending nights repeatedly because of our overall good experience.

Areas of growth for this hotel include-
1. providing a cooler level of air conditioning in the rooms and in the lobby on summer days of extreme heat- priority
2. maintaining the outside of the property- painting, cleaning, mowing the grass..
3. replacing furniture items that are dated.
4. attending to a sewage smell that emerges in the rooms daily- it goes and comes but emerges daily sometimes multiple times, but goes away soon after...We wondered whether it could be the smell of actual sewage which means that there is a plumbing problem, or perhaps the smell of cleaning products used..but the smell is quite unpleasant.

I've taken the time to write this as my son and I are coming to the end of what was unexpectedly long term stay over the past few weeks, experiencing 4 different rooms. We really got to know the hotel and wish the very best for it's growth and prosperity.

Business_and_leisure Family

10/10

Exceptional

08 Aug 2024

Jessica

The staff was nice and parking was cheap and easy.

Leisure Partner

10/10

Exceptional

05 Aug 2024

Jaki

Great location. plenty of street parking. Nice rooms

Leisure Partner

8/10

Excellent

05 Aug 2024

Sharon

Happy customer

All the staff were super friendly and helpful. We were allowed to check in early and had been upgraded to a larger room. The toilet was very small and cramped and the drain in the shower was blocked so water drained very slowly. We reported this as we were leaving as it wasn’t a major problem. The breakfast was basic, however there was plenty to eat and what was on offer was good quality. The car park was very handy, we were in a Vw transporter van and it was a bit tight but plenty of room for a family saloon. We would stay here again.

Partner

8/10

Excellent

03 Aug 2024

Bruno

Hotel was rather basic restaurant was closed anfd after a 8hr journey l was unable to get meal ans told that the restaurant was unlikely to reopen in the future, the bar was unable to supply me with a few nibbles to go with my drink apart from a small pot of Pretzels.
My room was every comfortable and clean.

Leisure

8/10

Excellent

02 Aug 2024

Kimberly

Excellent location. Staff was helpful.

Leisure Family

8/10

Excellent

31 Jul 2024

Niall

Great value hotel, a short walk from the centre. Clean rooms and friendly staff.

Leisure Partner

2/10

Poor

29 Jul 2024

Morgane

peut mieux faire

CHAMBRE BRUYANTE
DOUCHE QUI FUIT
ODEUR DE CANALISATION

Business

10/10

Exceptional

21 Jul 2024

Sharon

Excellent.

Excellent hotel. Very clean, good sized room. Extremely helpful reception staff. Quiet. Good location for city centre. Would recommend.

Friends_and_family Family

10/10

Exceptional

18 Jul 2024

Peter

Easy to locate, quite room, options for parking

Easy to locate, options for parking, nice rooms and within easy walking distance to the centre. Stayed on the 3rd floor overlooking the back of the hotel, quiet. Didn’t have chance to use the gym or the restaurant (closed due to Bastille day(I think)). Shop round the corner and bakery.

Friends_and_family Family

8/10

Excellent

10 Jul 2024

Peter Davies

Good value for money

Clean tidy good value for money breakfast good

Business

6/10

Pleasant

06 Jul 2024

charles

Too many stairs

Friends_and_family Family

10/10

Exceptional

20 Jun 2024

David

Fine hotel as a base for Reims

Very clean hotel a short walk from the centre of Reims. Staff were very professional and helpful. Parking was available underground or in the street nearby both for extra cost. Breakfast good. Nice park opposite behind the stadium.

Partner

10/10

Exceptional

19 Jun 2024

Lena

Very close to the city. Nice view from the window.

Leisure Family

8/10

Excellent

17 Jun 2024

Joanna

Restaurant was meant to be open 7 days a week but was closed on Sunday without explanation.

Partner

6/10

Pleasant

17 Jun 2024

Ann

Room was OK but parking was expensive and very tricky. Would not recommend parking underground.

10/10

Exceptional

09 Jun 2024

Henri

Stay in Reims

Good location, friendly service, fair price, it meets all the targets !

Partner

10/10

Exceptional

09 Jun 2024

Kevin

Leisure

10/10

Exceptional

09 Jun 2024

Karen

Great find

Friendly and helpful staff. Great location near the cathedral and restaurants

Partner

10/10

Exceptional

30 May 2024

Tammy

Close to everything we wanted to do including the Cathedral, restaurants and the train station.

The hotel was perfect for our family of 3…great family room layout. We loved the breakfast and the staff was super helpful.

Would highly recommend!

Tammy Hesterberg

Leisure Family

10/10

Exceptional

27 May 2024

Katie

Nice stay

Perfect for what we were after (a pit stop really.) Clean, nice staff. Shower in room 123 could do with a bit of a sort (water coming out predominantly in predominantly in one area)

Friends_and_family Family

10/10

Exceptional

27 May 2024

Katie

Nice stay

Perfect for what we were after (a pit stop really.) Clean, nice staff. Shower in room 123 could do with a bit of a sort (water coming out predominantly in predominantly in one area)

Friends_and_family Family

8/10

Excellent

13 May 2024

Daniele

The hotel was very nice but we could not get the air conditioning to work

8/10

Excellent

12 May 2024

joann

The hotel was a nice place but I was disappointed in the lack of dining nearby. It was quite accessible to the main attractions in the area but the area was a bit sketchy after dark.

Leisure Family

8/10

Excellent

09 May 2024

Yohei

As other reviewers wrote, the properties are average but the location is almost perfect. Not busy or crowded location but easy to access the central by 15 mins walk. A mini-supermarket is close to the hotel which is also convenient.
An A/C was not working and the Breakfast was lower than expectation but ok-ish. Probably we overexpected (because it's a French hotel).
The toilet bulb was broken suddenly while staying. We needed to wait in the room for a technician to fix it for an hour but they didn't come at last. I appreciate they proposed another room but we didn't want to spend more time changing a room.
Staffs are kind and polite. A fridge was installed in the room.
Overall, it was a good balanced hotel and we'll stay there again next time.

Leisure Pet

2/10

Poor

02 May 2024

Viorel

My car was damaged inside the hotel garage

I found a large scratch and dent on my car which was parked inside the hotel garage. Despite the fact that the car involved in the incident was still in the garage, the hotel receptionist and the manager did nothing to contact the guest who caused the damage to my car.
Appalling behaviour from the hotel management who didn’t even bother to check the cctv footage.

Friends_and_family Family

10/10

Exceptional

01 May 2024

Terri

We loved our stay, walking distance to sights and restaurants and the staff was lovely!

Leisure Family_with_children

10/10

Exceptional

12 Apr 2024

Adam

Great service

The staff were amazing-they allowed us to check in early and gave us a perfect room. They remembered our special requests and seemed to genuinely care about our stay-i would happily stay again

Partner

10/10

Exceptional

08 Mar 2024

Linda

Great value for money. Easy walk to cathedral area.
Secure underground parking

Leisure Partner

8/10

Excellent

02 Dec 2023

Pascale

Etape champenoise

La chambre confortable et spacieuse mais le double vitrage ne suffit pas à étouffer le bruit des voitures. D'autre part, le nom porte à confusion . Il n'est pas situé près de la cathédrale. Il y a plus de 10 minutes de marche.
Le petit déjeuner est bien complet mais les produits sont de qualité médiocre. La salade de fruits n'est pas de toute fraîcheur.

Friends_and_family Friends

6/10

Pleasant

16 Nov 2023

maria

Too far for centre ville

The hotel is not in centre ville! Nothing arround, some of the staff are great, nice and help, others not friendly at all.
If you miss breakfast, that is not great at the hotel, need to go to centre ville, 15 min walk, to see if you find something open, same for dinner. No public transportation close by and taxis, you will be lucky if the arrive in less than 15 min

Friends_and_family Friends

10/10

Exceptional

11 Nov 2023

Tami

Lovely hotel with lovely staff, thank you

Business_and_leisure

10/10

Exceptional

03 Nov 2023

Marc

Took a room for 3 and both beds (double and single) were extremely comfortable, and gave a bit of privacy. Very clean and close to everything within walking distance.

Leisure Family

10/10

Exceptional

27 Oct 2023

Patrick

Very friendly staff who spoke English

Leisure Partner

8/10

Excellent

17 Oct 2023

Gisele

Beds are very comfortable. The bathroom could use a little freshening like caulking around the shower and there’s a disagreeable smell coming from the pipes.

Leisure Partner

10/10

Exceptional

28 Sep 2023

Alissa

We stayed at Campanile Reims because it was reasonably priced, within walking distance of the champagne houses and central eating areas, and it has a great little gym. We also thought the breakfast was good.

Leisure Partner

4/10

Poor

27 Sep 2023

Ian

Not so good experience

Firts room that was given to us was tiny, claustrophobic with small double wedged in with a very strong odour of sewage coming from the toilet. ( The hotel is advertising standard room size 21m2, our was less than that).When we ask in reception for a new room and we have been given an old fassion decor room with worn furniture and not so comfy bed. We have decided to have a drink at the hotel bar..another disappointment as my drink was served in cracked glass and no ice was offered. Overall a very disappointing expirience as we have stayed previously in Campanile brand and have always pleasurable stay.

Partner

10/10

Exceptional

17 Sep 2023

Derek

Helpful staff

10/10

Exceptional

31 Aug 2023

Susan

Very comfortable, clean rooms. Underground car parking is a bonus, and the hotel is only a 10 minute walk from the cathedral.
Breakfast was excellent.

Leisure Family

10/10

Exceptional

22 Aug 2023

Barbara

Good rooms except air conditioning basically useless.

Leisure Family

10/10

Exceptional

19 Aug 2023

Tara

Very comfortable hotel, especially the pillows . Good value breakfast and lots of variety.
Good location not far to walk to cathedral/ town centre

Partner

6/10

Pleasant

09 Aug 2023

Tanya

10/10

Exceptional

28 Jul 2023

Martyn

Clean, friendly staff, good service, underground parking. Walkable to centre of Reims.

Leisure Family_with_children

8/10

Excellent

28 Jul 2023

Stewart

Great place, location, just be aware no kettle

great place and location, room was lovely the only thing was the staff couldnt find a remote that worked for the TV and I wanted some hot water as no kettle in the room but you have to pay for it... which was really odd.

Friends_and_family Friends

10/10

Exceptional

25 Jul 2023

Mark

Stayed for one night whilst travelling. Room was comfortable and clean, and they allowed our pet to stay. Check-in and check-out was very quick and easy.

Leisure Pet

4/10

Poor

24 Jul 2023

Sean

Arrived at 6pm , told no places for dinner til 9pm , went to the bar for a quick drink to wait for a table at 8pm and told no more places for food that night so had to walk to a nearby takeaway for food surrounded by drunks and drug users , staff not very helpful and the restaurant was half empty at 8pm 👎👎

Leisure Partner

6/10

Pleasant

14 Jul 2023

Daniel

A disappointment..

We stayed in Reims on route to Switzerland, we found the pillows a bit hard an there was a distinct smell from the drains either from the shower tray or sink trap which hit you as soon as we walked in Good secure parking for our motorcycles tho, , would not stay again.

Partner

8/10

Excellent

10 Jul 2023

Steve

The staff were excellent, friendly and helpful. Main sight seeing areas are easily accessible.

Leisure Partner

10/10

Exceptional

24 Jun 2023

Sherry

The hotel had a lot of options.
The rooms were comfortable and clean.

Leisure Partner

8/10

Excellent

04 Jun 2023

Anita

Good location.

Leisure Partner

8/10

Excellent

02 Jun 2023

Dennis

The only improvement I would suggest is to be able to change the air conditioning setting in the rooms. We opened the window to cool the room down if it was nice outside. But if it was warm outside, or during the night - the window was closed, and we were a little warm. Otherwise, we really liked the room and the location of the hotel. We will recommend to friends and family. Thank you!

Leisure Partner

10/10

Exceptional

09 May 2023

Stephen

Good stay, close to the centre

Decent hotel, comfortable and with a good sized room. There was dust on the bedside light fittings and the tv didn't work (no signal received).
The room was quiet and the shower was a good size.
Breakfast was busy, some guests couldn't find tables, but a good selection to choose from.
One positive point to note, the secure, underground garage had a dedicated motobike space and the fee was half that of cars. More hotels should do this!
The staff were all friendly and helpful.

Self

10/10

Exceptional

08 Apr 2023

Norman

Central to the river and cathedral with easy access to the highway. The hotel is within easy walking distance from all areas of interest and needs.

Leisure Partner

6/10

Pleasant

11 Mar 2023

Verified traveler

Basic accommodation

The hotel is a little shabby but in the process of being refurbished. The room was freezing and we were told that the heating was restricted due to rules imposed by the Government, which seemed unlikely.

Staff were friendly and helpful although the lowered desk for disabled visitors had been used as a display table for Champagne.

The restaurant was basic with music playing and a muted film playing on a TV in the corner, nothing seemed to be freshly cooked although it wasnt expensive.

The hotel is very conveniently situated for the motorway and a short walk for the impressive Notre Dame Cathedral and town centre shopping but so too is The Mercure right next door.

This was our second stay here but not sure we would stay again.

Partner

10/10

Exceptional

21 Jan 2023

EDWARD

Outstanding. We stayed six nights while moving our daughter to her new apartment in Reims. We thought that the low price would mean some sacrifices to comfort but that is not at all the case. The rooms are large and clean with all the amenities. The staff is friendly, professional and eager to help with any questions. There is a cute lounge for drinks at night and a full breakfast in the morning. Parking was secure underground. We were extremely pleased with this hotel and will absolutely stay here again.

Leisure Family

4/10

Poor

04 Dec 2022

Ian

A very cold bedroom

The hotel bedroom was very cold and could not be adjusted in the bedroom as the temperature was set at 19c by the hotel. It felt much colder than that (it was December). The hotel gave us an extra quilt and blanket which was fine for sleeping, but was uncomfortable walking around particularly after a shower. The rest of the hotel was good including breakfast and evening meal

Partner

10/10

Exceptional

02 Oct 2022

Edward

Everything was good about this property except the Wi-Fi. They desperately need to improve the Wi-Fi as I ran an event that needed Wi-Fi and was shut out for half the day. This did tremendous damage to my event. The staff are excellent and very accommodating.

10/10

Exceptional

20 Sep 2022

Kohar

Clean, nice and convenient.

Leisure Friends