Name: The Inn At Swarthmore
Address: 10 South Chester Road, Swarthmore, 19081, US

4/10

Poor

07 Jul 2026

Renee

I was disappointed with my stay at the Inn at Swarthmore. While the staff was courteous, the condition of my room fell well below my expectations. The bathroom had a persistent sour odor that resembled urine, making it feel as though it had not been properly cleaned before my arrival. The shower floor appeared to have black mold or significant t mildew buildup, which was both unsanitary and concerning. A clean, well-maintained rd room is one of the most basic expectations when staying at the Inn, and unfortunately, this room did not meet that standard. I hope management addresses these maintenance and housekeeping issues so other guests have a much better experience.

Self

10/10

Exceptional

05 Jul 2026

Katie

An uplifting, inviting, & beautiful experience awaited us from check-in to check-out a few days later. In every way, our travel experience was superior to previous trips to visit our son, who lives in Media. Hyatt & Hilton are \"OK,\" but not personal and certainly not exquisite.

The Inn at Swarthmore is not only attentive & comfortable, it is also beautifully designed, filled with original art from former students, and surrounded by the gorgeous campus which features a variety of native & exotic plant species.
It includes the Scott Arboretum, complete with walking paths and stunning gardens open to the public.

The food at every meal was excellent - fresh, made to order, and reasonably priced. We loved having breakfast on the shaded patio, overlooking garden plots filled with lettuces and herbs for meals at The Broad Table Tavern. Service was friendly & professional.

Across the street, the local community is small, perfect for strolling. And it's easy to get where you are going by car or nearby train.

NO question about it - we have found our home when visiting Media. We are already looking forward to the beauty, comfort, food, and service the Inn and surroundings offer.

Partner

10/10

Exceptional

03 Jul 2026

Tammy

The inn was beautiful
The food at the restaurant for dinner and breakfast was amazing.
Will definitely be back when I visit my son in the area.
Just beautiful hotel so welcoming and inviting

Family

10/10

Exceptional

28 Jun 2026

Ralph

Good hotel, nice and convenient. Lovely neighborhood

Friends_and_family Friends

10/10

Exceptional

23 Jun 2026

Chad

Great stay, great area to explore. Perfect spot for our new balance track nationals visit. Thank you

Family_with_children

10/10

Exceptional

17 Jun 2026

Jonathan

Wonderful property on wonderful campus. Only note for improvement is The Broad Table Tavern does not open for breakfast until 08:00, well after I had to leave each morning for work.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Joy

Friendly staff, clean hotel, great restaurant

Friends

10/10

Exceptional

14 Jun 2026

Amy

Loved the location, restaurant, campus store in the building and on site EV charging. Room was very nice too

Family

10/10

Exceptional

12 Jun 2026

Donna

Great comfortable stay at a beautifully run and maintained hotel.
Great nights sleep.
Bar/restaurant was great. Good bartender, i think her name was Zoey?
She made a good martini and she was fast and efficient. The lady at the front desk at checkin was very helpful. Sorry forgot her name.
And there is free parking!!!

Self

6/10

Pleasant

25 May 2026

Amit

Front desk Staff didn’t even smile and no greeting nor enthusiasm. Just felt like doing their duty. Quoted crazy price hike, 3x the price when we asked for a nights stay.
The highlight is the location of the Inn.

Family_with_children

10/10

Exceptional

14 May 2026

Mona

We were just there for 1 night and it was great proximity basically on the campus of Swarthmore which is what we needed. Clean and easy!

10/10

Exceptional

07 May 2026

Elizabeth

This Inn is Lovely, pristine clean and so comfortable. Parking in the lot next to the Inn. Safe and charming little town and College, off the main streets. Quiet and safe. We love it.
The staff couldn’t be nicer and more professional, and the little restaurant has Really really delicious food. We think this place is a gem. Elevator, large rooms, great bathrooms, great shower, room temp control.

Pet

10/10

Exceptional

26 Apr 2026

Michael

Easy

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

John

Convenient short walk to central campus with modest well maintained rooms

Family_with_children

2/10

Poor

16 Apr 2026

Jeffrey

AC was out for 24 hours and we weren’t notified until we arrived at 8PM after driving 6.5 hrs. No other availability so had to sleep in 84’ room for more than $250. No apologies, no rebates, no offers. Unacceptable.

10/10

Exceptional

14 Apr 2026

Joseph

Clean Room | Great Location

Self

10/10

Exceptional

08 Apr 2026

Harvey

Lovely hotel . Pleasant staff. Good food but our room was not cleaned one day.

Partner

10/10

Exceptional

02 Apr 2026

Joe

Clean room

Partner

8/10

Excellent

02 Apr 2026

alvaro

Yes room was clean, parking great, food amazing, and staff was pushing, especially about check out.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Sandra

Quiet and clean room, friendly staff, great location.

10/10

Exceptional

10 Mar 2026

Jennifer

Great stay! I stayed multiple dates over several weeks due to work training. Great to have a restaurant/bar in the building. Staff were very welcoming. Rooms very clean and updated. Only issue was dealing with the in room coffee makers. It was nice to have an expresso machine in the room but function of the machine varied.

Self

4/10

Poor

08 Mar 2026

Stuart

The hotel looks like a prefab model with every word being heard in the hall.
There were cracked tiles in the shower and the shower gel had a bar across the dispenser so hardly anything comes out of the pump bottle.
I rate this hotel as 2 stars. Towels were gray, rough and dingy. The pillows (4) on each bed were extremely firm and almost unusable and definitely very uncomfortable.
The clothes closet did NOT provide for any long hanging so I had to hang my dresses on the air conditioning panel. The value for what we received was very poor. I would have preferred another chain hotel this one.
I could never recommend this hotel. It had so many deficiencies.

10/10

Exceptional

06 Mar 2026

David

Everything was awesome and amazing just great nice view scenery room everything was awesome

Partner

10/10

Exceptional

05 Mar 2026

Robin

The front desk staff while efficient did not seem friendly, or committed to a supportive response to questions not related to checking in or out.

Partner

10/10

Exceptional

04 Mar 2026

Chad

Very nice hotel and area

10/10

Exceptional

04 Mar 2026

David

Everything was fine. Nice small town hotel.

Self

8/10

Excellent

24 Feb 2026

Deborrah

Nice stay

10/10

Exceptional

19 Feb 2026

James

Very nice hotel. Clean room and great staff. The Broad Table Tavern was excellent

Friends_and_family Family

8/10

Excellent

01 Feb 2026

Charles

Clean with very comfortable beds

Friends_and_family Family

6/10

Pleasant

20 Jan 2026

Maria

Noisy and

10/10

Exceptional

18 Jan 2026

Joseph

Room was great and everyone was courteous.

10/10

Exceptional

17 Jan 2026

Mary Michele

Location is fabulous. Easy to walk around the town at any time. Just love the location.

10/10

Exceptional

14 Jan 2026

Jessica

The staff went above and beyond to make sure we had coffee at 5:45 a.m. :) Wonderful experience!!

Leisure Family

10/10

Exceptional

13 Jan 2026

Johnathan

Room was very clean and the staff were very personable and professional!

Business

8/10

Excellent

02 Jan 2026

Merry

fantastic bed, clean, well-kept property, nice toiletries, easy parking, good food, n pleasant service.
cons: terrible shower. it was clean, but no water pressure and a lot of temperature fluctuation

10/10

Exceptional

01 Jan 2026

Antonio

Quiet little place with a great surrounding neighborhood. The restaurant is a must go. The room was great. Clean. Spacious.

Leisure Partner

10/10

Exceptional

26 Dec 2025

Peter

Small beautiful hotel in a great location. Staff was very friendly and the room was very clean. Provided room service everyday as well!

Leisure Family

10/10

Exceptional

21 Dec 2025

Douglas

Front desk staff is excellent. Isabella got me checked in and set up in no time!

6/10

Pleasant

21 Dec 2025

Joseph

Room 210 was in good condition .
There was constant pounding and noise coming from the roof where air vents and equipment rooms were located.
The room was near the elevator and the utility and elevator rooms had noise and pounding constantly.
Had a hard time trying to sleep.
This lasted all day and especially at night.

Advised front desk at check out and in the future would like a room away from these areas.

People here are nice but we have spent close to a dozen nights in 2025 at the Inn, and this was the worse experience we have experienced at the hotel.

10/10

Exceptional

21 Dec 2025

JOAN

We had a wonderful stay at the Inn at Swarthmore. The room was lovely and spacious with a delightful view of the shops and train station from our window. The staff was most friendly and helpful. We enjoyed Christmas music played in the lobby. I will always stay at the Inn when visiting the area.

Leisure Partner

10/10

Exceptional

18 Dec 2025

Debra

The room was spotless and the check in was great! The Inn was the perfect place to stay for our visit to the area we will definitely be staying again.

Leisure Family

10/10

Exceptional

15 Dec 2025

Helen

The front desk staff was so receptive and prompt in helping us out. Especially the young, long blond haired girl in the front- she was fabulous!

10/10

Exceptional

10 Dec 2025

Jerry

Great room, well appointed and very clean. Newer hotel in great shape and convenient location. Staff was friendly and helpful. All around an excellent stay.

Leisure Family

10/10

Exceptional

09 Dec 2025

Heidi

Beautiful and relaxing !

Leisure Partner

10/10

Exceptional

09 Dec 2025

geri

Yes and yes!
Also breakfast was superb!

Leisure Partner

10/10

Exceptional

01 Dec 2025

Eugene

Clean room

10/10

Exceptional

25 Nov 2025

Michael

Nice clean place right downtown and connected to the college.

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Katherine

Fabulous location. Elevator is presently getting an upgrade (that's a good thing) so we took the stairs. Not a problem in our case, but something to be aware of.

Leisure Family

10/10

Exceptional

18 Nov 2025

Joseph

Clean room

10/10

Exceptional

13 Nov 2025

Kathleen

Clean, simple, elegant and very friendly staff. Very convenient to College.

Leisure Partner

6/10

Pleasant

12 Nov 2025

John

Clean, friendly staff, good restaurant. Rooms appear to be ready for some long deferred maintenance. Elevator has been out of service for 2 years. Adding a safe to the room would be welcome. Luggage rack was on it’s last legs.

Friends_and_family Family

8/10

Excellent

05 Nov 2025

Patti

The room was very quiet and clean. We checked in at 6:15pm and left around 6:30 am, only 1 nite. The elevator didn’t work and we were on the 2nd floor. It was no problem and the woman at the front desk did ask if we would be OK getting to the 2nd floor. We told her we’d be fine. The bathroom was very nice and clean. The towels get an A+. The only complaint about the bathroom was the toilet tissue holder was behind you on the left side so you had to twist and reach back to get the tissue. I would stay again here tho.

Friends_and_family Friends

6/10

Pleasant

04 Nov 2025

James

Clean, large room with comfortable bed. Great location for visiting Swarthmore, or for visiting Philadelphia if you don't want to drive in (train stop is right next to hotel). Minus one star: Elevator broken, they seem in no hurry to fix it, and desk staff made no effort to help with carrying luggage up and down stairs. Minus another one: Check-in person says \"breakfast starts at 8am\" as if there's an included buffet provided, but actually it's a la carte and not included, and the breakfast menu is very limited. Plus carpeting is tired, and tavern closes early.

Business Self

8/10

Excellent

31 Oct 2025

Joseph

Room was nice and clean

10/10

Exceptional

30 Oct 2025

Lorine

Beautiful, clean, comfortable and spacious room. Fabulous location!
Looking forward to a return visit!

Leisure Family

10/10

Exceptional

27 Oct 2025

Jane

Elevator was not working , but the staff carried my bag upstairs so it was very nice

Leisure Family

10/10

Exceptional

24 Oct 2025

Barbara

Comfort and Friendly

There was ample easily accessible parking. The staff was extremely courteous and helpful. The restaurant was excellent.

Friends_and_family Family

6/10

Pleasant

18 Oct 2025

Pamela

We had a room directly across from the ice machine so it was pretty loud all night. The hotel is very convenient to campus.

Leisure Family

10/10

Exceptional

18 Oct 2025

Jessica

Everything was what I needed. And will come back definitely in the near future.

Leisure Self

6/10

Pleasant

15 Oct 2025

Deborrah

Average place where no one goes beyond the minimum.

Leisure Family

8/10

Excellent

30 Sep 2025

Rebecca Wynn

We love this hotel with the exception that the elevator has been out of service for 2 years! Major advances in technology have been made in less time. The front desk has gotten to the point of being totally non-apologetic about it. I'm sure it hasn't been a whole lot of fun for them but try being a guest carrying multiple suitcases up 3 flights of stairs! don't know why they don't hire students from Swarthmore College as baggage porters.

Leisure Friends

10/10

Exceptional

28 Sep 2025

Aaron

Such a lovely place to stay!

Friends_and_family Family

10/10

Exceptional

22 Sep 2025

Sean

Elevator was out of service

Leisure Family

8/10

Excellent

06 Sep 2025

Crystal

The room was clean. Staff was nice. Quiet and friendly with free parking. Didn’t stay long, but definitely worth the stay.

Leisure Family

8/10

Excellent

04 Sep 2025

Richard

Great Property - Suite Door Lock Warning

This is a fantastic property with incredibly friendly and helpful staff. The rooms are beautifully appointed and really comfortable - you can tell they put thought into the guest experience.

I was all set to give this place 5 stars, but had one unexpected hiccup that kept it at 4. I'd booked a suite, and after getting back to the hotel around 12:45 AM from a late night flight, I was getting ready for bed around 1 AM. When I went into the living room to get my luggage and closed the door behind me, it locked - the lock button had already been pushed in. Half my belongings were stuck in there, including toiletries like my earplugs that I really needed for sleeping. Unfortunately the front desk didn't have a key to get me back in. What really surprised me was learning this had happened to another guest just two nights before!

That said, I have to give credit where it's due - the staff was genuinely concerned and did everything they could to help me out. They were so kind about the whole situation. I'm hoping they've been able to address this issue since my stay so future guests don't run into the same problem.
Bottom line: it's a wonderful place to stay. Just a heads up for anyone booking a suite - double-check that the lock button isn't pressed before you close any doors!

Business

10/10

Exceptional

18 Aug 2025

Zoe

Great suite

Leisure Friends

6/10

Pleasant

16 Aug 2025

Simon

Bit of a strange hotel. I didn’t get the room I had booked and the hotel wasn’t very helpful at sorting this out refunding the difference. Rooms have noisy old AC systems and feel a bit like an 80’s Hilton room. Staff are pleasant

Business Self

10/10

Exceptional

12 Aug 2025

J. Michael

Above and beyond expectations.

8/10

Excellent

30 Jul 2025

Wayne

Service in the restaurant was extremely slow. The food was good but it took a long time to receive it and what we ordered was not what we received. My wife’s omelet was made wrong and by the time she received her correct one I was completely done eating. Then it took several minutes after we were finished to get our bill. It was not crowded at the time. Only a few other customers were there.

Leisure Family

6/10

Pleasant

28 Jul 2025

Stuart

Pros: staff friendliness and hospitality, atmosphere, proximity to town and campus. Cons: walls are thin and building is dog friendly, so when other guests’ dogs whine and bark all day/night, staff can’t really do anything to help. Shower’s “modern” design (no curtain or door) = weak water pressure and water goes everywhere. Coffee is pulled every AM so you have to buy it from the restaurant. Overall I would stay again, but would look elsewhere first. Lastly, ask for a room away from the elevators, the dinging and guest noise can be distracting at all times.

Leisure Self

10/10

Exceptional

25 Jul 2025

David

The hotel was exactly what we needed. The elevator was broken but that wasn’t a big problem for us. It might have been for some guests who were also on the third floor.

Leisure Family

10/10

Exceptional

17 Jul 2025

Mary

The front desk staff was friendly. The room was clean and spacious.

Leisure Family

10/10

Exceptional

10 Jul 2025

Darcy

The hotel was very clean and the rooms were excellent! Nice surrounding area with small shops and beautiful college campus.

10/10

Exceptional

10 Jul 2025

Roberto

Great property. Clean, quiet. Beautiful grounds around the University.

Leisure Family

10/10

Exceptional

07 Jul 2025

Marie

Excellent all around!!!

10/10

Exceptional

04 Jul 2025

Laurie

Outside the busy coty center with super easy access to transportation ! Beautiful spot.. I will definitely return for a longer stay.

Leisure Friends

8/10

Excellent

03 Jul 2025

Matthew

Clean rooms, and very helpful staff. Recommend.

Leisure Family

8/10

Excellent

25 Jun 2025

Kathy

No coffee in lobby. No elevator.

Leisure Family_with_children

8/10

Excellent

23 Jun 2025

Ken

Just here for one night. Nice place

Leisure Partner

6/10

Pleasant

23 Jun 2025

Kathy

The price was more for night 2.

Leisure Family_with_children

10/10

Exceptional

23 Jun 2025

Sara

This was our best day of the summer, highly recommend!

Business_and_leisure Family

2/10

Poor

23 Jun 2025

Cheryl

No working TV in rooms. Elevator down. Front desk welcome, non existent..had to go in back and get girl off of face time with her friend. Bad experience

Leisure Family

10/10

Exceptional

14 Jun 2025

Aquib

Great stay — super centrally located for all things Swarthmore. Call to make sure the elevators are back up and running if that’s important for you.

Business Self

6/10

Pleasant

06 Jun 2025

George

Overall this property is dated and needs a lot of TLC. Elevator was a mess, furniture was dated, the mattress was worn out and squeaky, hot water took forever to make it to the shower. Not worth the price point they ask.

Leisure Family

10/10

Exceptional

21 May 2025

Tarshene

My family and I always have a great experience during our stays at the Inn at Swarthmore and will definitely return in the future, when it is available and recommend it to our friends. Thank you.

Business_and_leisure Family

10/10

Exceptional

14 May 2025

Rebecca

Wonderful staff i hope the elevator is repaired soon

Leisure Family

8/10

Excellent

13 May 2025

Lisa

convenient

Leisure Family

8/10

Excellent

13 May 2025

Natalie

The Inn is lovely and right in the ville. The elevator was out of commission.

10/10

Exceptional

12 May 2025

Marilyn

Lovely hotel right on campus. Near Scott zarboretum

Leisure Family

8/10

Excellent

12 May 2025

Lisa

The location is great with stores and dining within walking distance. The staff was friendly and responsive. The inn itself is showing a little wear but is being worked on, e.g., elevator not in use but is being upgraded.

Overall, a great place to stay and we will continue to return here when we stay in the area.

Business_and_leisure Family

6/10

Pleasant

08 May 2025

Caleb

Overall, the hotel is on beautiful grounds and it’s cleanly with a lovely staff. I had a room with an adjoining door that was closed, but the next room remover was still very clearly audible like I could hear the person snoring at night.

It wasn’t a dealbreaker and I would stay here again, but I would find a room with no adjoining door

Business Self

6/10

Pleasant

25 Apr 2025

Joseph

I asked for a copy of my bill to be sent to me via e mail at 8:30 am today.
I have not received a copy of my statement.

Not sure if a copy will be sent to my e mail address.

8/10

Excellent

16 Apr 2025

Rosemary

Stayed in the hotel several days a week over the last 6 weeks. Staff very nice and accommodating. Rooms are large. Beds are comfortable. However, the hotel showing clear signs of wear and tear and can use sprucing up and deep cleaning. Water pressure especially on the second floor is just bad. For unknown reason, the water pressure on the third floor is much better.

10/10

Exceptional

01 Apr 2025

Steven

Wonderful lodgining options when visiting Swarthmore. A partilally working elevator made getting to and from the 3rd fl with luggage a hassle.

Business_and_leisure Self

8/10

Excellent

27 Mar 2025

Kitty

This is a great place to stay when visiting the college. Super easy to park your car and leave when you need. It’s a seven minute walk to the admissions office. The fitness room is small but has all of the right equipment and everything works. The walls are a little thin, you can definitely hear hallway chatter and doors closing. But most people staying here are not here to party so everyone’s very respectful. The bathrooms are a little tired looking but well maintained. The property doesn’t have washers and dryers but there’s a small laundromat down the street that’s easy to walk to and has everything you need. Stop by the unassuming co-op across the street for a quick bite or drink while waiting. I loved that the hotel offered local coffee…except when they ran out before I grabbed a cup on my last day.

Leisure Family

8/10

Excellent

27 Mar 2025

Carrie

A nice, calm, dignified place right by the train (but I didn’t hear the train

4/10

Poor

21 Mar 2025

hu

Broken elevator

Elevator broken, not informed when booking. Had to move luggages in stairs by ourselves.