Name: Clarion Hotel Philadelphia International Airport
Address: 76 Industrial Highway, Philadelphia, 19029, US

8/10

Excellent

02 Aug 2026

Susan

Older hotel with lobby under construction. Staff very friendly. Room was clean and bed comfortable. Shuttle to airport on time.

6/10

Pleasant

02 Aug 2026

Bupe

The hotel was dirty, the bathroom door was not locked

6/10

Pleasant

02 Aug 2026

Erin

Dated hotel, but under construction for updates in the lobby. The room was decent. It was clean and the bed was fairly comfortable. The hallway carpet, elevators, and parking lot leave a lot to be desired. Front desk staff was pleasant during check in and check out. Short wait to check in and we were able to check in 2 hours early. Affordable place to stay one night, but I would choose another hotel if staying more than 1 night. Also, no food places within walking distance.

8/10

Excellent

01 Aug 2026

nancy

Parking is easy. Staff is great

10/10

Exceptional

30 Jul 2026

Alison

The room was very well maintained, the bed comfortable. The bathroom was roomy with a great shower.
The staff was very friendly.
The only thing that threw us was the $10.00 parking fee as we were not notified of this ahead of time and think is a bit steep for 1 night.

8/10

Excellent

30 Jul 2026

Annie

Un bon hôtel avec un excellent service. Très utile pour ceux qui partent avec NCL. Un stationnement pour la semaine à un prix raisonnable et une navette pour le transfert au bateau.

8/10

Excellent

27 Jul 2026

Stephen

Having to find a local hotel due to a canceled flight for the night this hotel provided a clean room and decent amenities. The hotel was in the process of numerous remodeling activities and was not in pristine condition. due to the numerous canceled flights, the staff was overwhelmed with people checking in and if you did not pre-reserve a room you were most likely going to be denied a room the wait to check-in was almost two hours and the line after we checked in was even longer than when we arrived to check-in. I commend the staff for their patience and keeping the bar/restaurant open until all guests were checked in.

8/10

Excellent

27 Jul 2026

Melissa

The staff was excellent. Especially how they were so helpful when a lot of flights were canceled and they had a rush of last minute customers. My room was clean. My only complaint about the room is that the balcony slider lock was broken and even though I was high enough I still was uneasy about it and wedge the lounge chair in the doorway. I did have to wait an hour and a half for the shuttle to the hotel from the airport. The wait wasn't due to the influx of customers. It just didn't come and after an hour it finally came but didn't stop. Didn't even look in our direction in spite of us trying to wave it down. And, there were only a couple of people on it so it wasn't because it was full. I tried to call the hotel a dozen times for the shuttle but they were busy and never answered. After an 20min google search I finally found a number for the shuttle service and it took a half hour after that convo for it to arrive. It looked like it was going to drive by us again but didn't. The shuttle driver was rude and didn't help a pregnant lady with a small child with her bags.

8/10

Excellent

25 Jul 2026

Bree

Overall good in a pinch. Need better food options

10/10

Exceptional

24 Jul 2026

Jessica

Our flight was canceled, along with hundreds of others, so by the time we arrived at the hotel we were exhausted. Traveling with kids is stressful enough, and when we saw the long check-in line, we assumed we’d be waiting for hours.
To our surprise, the front desk team had everything running incredibly efficiently. We were checked in in less than 20 minutes. As a family of six, we booked two rooms, and the staff made sure they were adjoining without us even having to ask twice.
Despite dealing with a lobby full of understandably frustrated travelers because of the airline cancellations, every staff member remained kind, patient, and professional.
What could have been a miserable evening turned into a much better experience because of the amazing team at the Clarion. Thank you to the Philly staff for your hospitality, grace under pressure, and genuine kindness. You made a difficult travel day a little brighter!

6/10

Pleasant

23 Jul 2026

Donald

Although this hotel tries very hard as the staff is excellent, and the hotel clean, the whole property needs a major facelift from replacing the parking lot pavement to replacing out decades old carpet. As the hotel hosts NCL cruise check in and parking for the Philadelphia Cruise Port, I visited at least a couple of event spaces, such as a ballroom and all was really worse for the wear. I also spent the night, the room was OK but severely dated. It seems the lobby area is getting new flooring, a positive sign. Their on site restaurant only had 1 waitstaff on duty for breakfast time on the cruise departure morning, with many guests being cruise passengers, the unfortunate waitstaff person was overwhelmed.

Partner

2/10

Poor

23 Jul 2026

Jessica

1.5 hour wait to check in for a room. Dirty floors in lobby with ants. Bugs in the sink when we arrived and no hot water in the shower.

10/10

Exceptional

22 Jul 2026

Liz Angelica

Solo nos quedamos una noche

8/10

Excellent

22 Jul 2026

Indira

The clarion by the airport wasn’t my choice but my flight got cancelled with a whole bunch of other.
It’s very old but it’s under renovation. And considering that it was very clean. The carpets in the rooms need to be replaced. They are already replaced the ones in the lobby.
The staff was very nice even though they had a line of 500 people checking in.
There is a free shuttle every 40 minutes to and from the airport.

Self

6/10

Pleasant

21 Jul 2026

Linda

Felt staff was not very accommodating! They were efficient at checking in a long line of people but when I went down to add a night to stay due to another flight cancellation about 1 in the morning on a Sunday, I was told they couldn’t extend a night on a weekend. (This would be a Sun-Mon stay). That’s a weekend stay? Made to feel like it was a bother to them!

Friends_and_family Family

4/10

Poor

19 Jul 2026

Colleen

Stayed here after my flight was cancelled.

Good points:
-Has a shuttle to and from the airport.
-Cost was reasonable.

Needs improvement:
-Room cleanliness; it was ok not great. You can tell they just do a quick wipe down of the shower as the lips and edges had build up on them that I could easily scrape off with my finger nail
-Restruant at the hotel. We went for dinner and there was no cook and they only had fried food. Came for breakfast the next morning which I was instructed was until 10 am; I arrived around 9 am and the cook had left and there was no food being served.
-I took a shower and had no hot water.
-Despite turning it all the way down and the fan on (it was on Cool), there was no cool air coming out.
-Pretty dated. I know they are under constrution, but rooms and decor are dated.

Overall, I would reccomend against as I was not too impressed.

Self

10/10

Exceptional

19 Jul 2026

Arlene

The staff was faced with an incredibly difficult situation that they handled extremely well. There were hundreds of people trying to check in at the same time and they did a good job moving them through.

Partner

2/10

Poor

17 Jul 2026

Legetto

The worst hotel that I have ever stayed in. The best thing about this hotel was the shuttle from airport and even that took 18 call to the hotel to request a pick up.
Touching the door of the room was very uncomfortable because how nasty it was. Horrible!!

Self

8/10

Excellent

15 Jul 2026

Alexander

The staff was friendly and accommodating

Self

10/10

Exceptional

13 Jul 2026

Deshawn

10/10 can’t even say to much

Partner

6/10

Pleasant

05 Jul 2026

Timothy

Average hotel but good shuttle service to the airport

Friends

6/10

Pleasant

03 Jul 2026

Chris

We stayed here as it was a temporary check in location for our cruise.

The hotel is in need of refurbishment and does not offer breakfast as standard though there is a restaurant on site.

Staff were helpful at a VERY BUSY time.

Don't think we would choose if not the temporary check in location for our cruise

Partner

10/10

Exceptional

02 Jul 2026

Michael

Needs upgrading that’s all

Partner

10/10

Exceptional

02 Jul 2026

Germain

Parfait car tout près de l’aéroport et des croisière ou pour un match de sport

Friends

4/10

Poor

30 Jun 2026

Sulay

Property is not good

4/10

Poor

28 Jun 2026

Linda

The hotel is a beautiful hotel, but need a lot of renovation. It is old. It seems like everybody smokes in there. It smell of weed the 24 hours when I was there.

Self

10/10

Exceptional

27 Jun 2026

Tanya

Friendly staff, clean rooms, a lot of parking. First time staying there would stay there again.

Partner

4/10

Poor

26 Jun 2026

Stephen

Restaurant had poor selection very mediocre food. Much of the equipment within the hotel did not work. Reserve a room with a king bed and got a room with a small double bed. Was told the hotel has no king beds. Much of the hotel structure was in need of serious Repair.

2/10

Poor

25 Jun 2026

sabrina

The room is nothing like the hotel! Would never stay there again.

Partner

6/10

Pleasant

25 Jun 2026

Diane

We only stayed at the Clarion because Norwegian Cruise Line is using it as a temporary check in and boarding until their new port is constructed. The hotel is currently under construction and IT NEEDS IT. Our room had mattresses that were 3 inches high and it felt like we were sleeping on plywood. The rug in the room was disgusting. The bathroom sink did not drain and it took forever to get hot water in tub. The restaurant food was terrible and not cheap. Very slow service and not enough people working in restaurant. The process of checking into cruise went smoothly. Like I said, I would never stay here unless we were sailing out of Philadelphia. Hopefully the port will be completed by the next time we go on a cruise with NCL.

Partner

8/10

Excellent

24 Jun 2026

Jitka

Airport shuttle

Family

2/10

Poor

23 Jun 2026

Jenni

Avoid this hotel at ALL costs. I wasn’t expecting a 5 star hotel, however, for $220 a night I also wasn’t expecting silverfish bugs in my bed, 3 of them. Additionally, the room was just filthy. I have been blatantly ignored by the hotel when trying to voice my concerns and request a refund. Just avoid and pay cheaper to go somewhere that will actually be better.

Partner

2/10

Poor

22 Jun 2026

KATHLEEN

NO SAFETY OR SECURITY!

Family_with_children

2/10

Poor

22 Jun 2026

Yosheka

Hard time getting a hold over the phone , rude, only sheets no blanket , shuttle person is rude .

Self

10/10

Exceptional

22 Jun 2026

Richard

Nice clean

Friends

2/10

Poor

22 Jun 2026

Kenel

I got Mislead to an under construction lobby and room hallways. Never mentioned during reservation

2/10

Poor

21 Jun 2026

Steban

Very outdated property. Nothing like the pictures. The shuttle was so late and drove past us the first time then I had to call again to get them to come back to pick us up from the airport. Beds are very uncomfortable. The rooms had leak spots on the ceiling.

Friends

6/10

Pleasant

20 Jun 2026

Vadim

The staff at the Clarion Hotel were helpful and friendly, doing their best within the limits of the hotel’s policies. Unfortunately, those policies were inconvenient—such as only one towel per guest and having to exchange dirty towels to get fresh ones. The room condition was poor—hair everywhere, broken items, stains, and dirty bathrooms. We only stayed due to necessity, and I would not return. The hotel needs a major overhaul. That said, the staff did accommodate us with a separate lounge area when requested, which was appreciated.

Business

6/10

Pleasant

20 Jun 2026

Ana

The hotel it’s okay , not very good or worse

Partner

4/10

Poor

20 Jun 2026

Robert

Paid for a king, got a full. Comforter was ripped. Front desk gave wrong shuttle info and we had to wait 30min in the lobby at 4am for the next one. Lobby was under contraction. Whole place was dirty. Never again.

Partner

6/10

Pleasant

20 Jun 2026

Kitchner

Front desk staff was not friendly at all

Self

2/10

Poor

20 Jun 2026

mauricio

Is under renovation

Friends

4/10

Poor

18 Jun 2026

Claus

The hotel is undergoing some renovations so the lobby has no carpet. The hotel restaurant was closed for dinner despite it being listed as open leaving us with no dinner options. Staff was rude and dismissive. Room felt dirty and there were maintanence issues with the room. Check-out was good and morning staff was more pleasant than evening staff.

Partner

4/10

Poor

18 Jun 2026

Edwin

Major hotel construction—carpets torn out (construction adhesive on the floor); walls impacted); baseboards missing—which is one thing, but it was never mentioned. This is a health hazard for someone with allergies and asthma. Room was stained (somehow the wallpaper was scuffed at 6ft up the wall—??). Bathroom had no fan. “Balcony” looks out over a double highway, so what’s the point. Led to believe that breakfast was included and only found out in the morning that it wasn’t. The thing that upset me the most was that the price ($232) led me to believe that some quality was implied. What was deceptive was that this was actually a $100 or less hotel which doubled the price on the night we stayed there because our cruise ship was leaving from the port nearby. Price gouging in general is one way of doing business, but applying it when you are under construction and have substandard offerings AND you don’t disclose a respiratory health hazard, that’s predatory. Don’t believe the pictures of this hotel during summer 2026.

Partner

6/10

Pleasant

17 Jun 2026

Patrick

Not great, poorly maintained

Partner

10/10

Exceptional

16 Jun 2026

Harriet

Great locale- comfortable beds, nice staff. Parking was way over priced!!

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Hala

Everything was wonderful

Friends

6/10

Pleasant

15 Jun 2026

Kelli

This Clarion hotel did not meet my standards or expectations of a Clarion hotel. It’s under construction so maybe it will look better soon. Would not stay there again

Family_with_children

6/10

Pleasant

12 Jun 2026

Chee

Hotel is under construction. Rooms are clean and big. A little disappointing at this price point. But the location is safe.

Friends_and_family Family

6/10

Pleasant

10 Jun 2026

Frederick

The carpets were filthy, they only cleaned the room after we asked, most places clean rooms everyday, not this place, clean towels we had to ask for, parking was ok, well lit,

Partner

8/10

Excellent

07 Jun 2026

LaTasha

Construction but over all pleased. Free parking and restaurant on site a plus!!

Friends

6/10

Pleasant

06 Jun 2026

Tierra

The ceiling in the bathroom above the toilet leaked and the check in process was extremely stressful. Most likely would not stay again. Staff did the best they could. Property is old and needs lots of updates and check in system needs to be revamped as well.

8/10

Excellent

05 Jun 2026

Bee

I stayed there pre-cruise because it was convenient; NCL did the checkin process at clarion.
The AC was set at 68 degrees when I got to my room making is very cold. I turned it off and opened balcony door to warm it up short of turning heat on but it was very noisy due to highway next to hotel so had to turn heat on low. There was very little bedding on bed (l a light cover plus sheet) and it didn’t come up around shoulders so I had to sleep with feet at foot of bed so I could have covers around my shoulders for warmth and covering. Otherwise it was all good

Self

8/10

Excellent

05 Jun 2026

John

*

6/10

Pleasant

04 Jun 2026

Madelyn

Great staff. Hotel in poor shape. Needs major upgrade.

Partner

2/10

Poor

04 Jun 2026

Ronnyne

Staff was nice. From there though, it was downhill.....and quickly. Property is only open to operate an airport parking spot. They don't answer the phone. I was traveling with my cousin. Although I ordered a double bed room, they gave us a king bed initially. We had to return to the counter (this is at 2am) and get another room. As I opened the door to the new room, I saw towels and stuff thrown everywhere and a used black gloves laying on the floor near the door. It was like it had been a crime scene. We go back downstairs and all they could offer us was the same king room. We took and I slept on the couch. During that time we were at the counter, two other sets of guests were complaining about their rooms....and a very drunk man followed us on the elevator that had a floor filled with sticky liquid. Ownership does not care about this building at all. They clearly have other plans than prioritizing hospitality.

Friends_and_family Family

8/10

Excellent

02 Jun 2026

Felicia

Great location to airport. Parking was good.

Friends_and_family Friends

2/10

Poor

02 Jun 2026

Donna

I checked in at front desk with confirmation to be informed there were no available rooms.

2/10

Poor

01 Jun 2026

Brianna

I would not recommend this hotel. They are unorganized and the property is not well maintained. I booked two rooms. One was not cleaned at all and there were dirty towels on the floor and bed not made. The second room we couldn’t even get into due to the door not working. Due to them being sold out we had to find accommodations else where at 2am. The ladies at the desk were very nice and tried to be helpful but unfortunately they were set up for failure. I hope they get it together.

Partner

2/10

Poor

01 Jun 2026

chanda

The worst management and service i ever had. No manager was available during a busy weekend and the young ladies at desk new very little about how to help guest. The room was unclean, as well as several others who complained. There was no housekeeping available to clean rooms and no response from manager the entire time I waited for 4 hours to get assistance. Under construction doesn't mean poor service or an unclean room. They had stained sheets and dirty towels. Highly recommend you never go here

Friends

2/10

Poor

01 Jun 2026

Gheath

The rooms were absolutely horrific. It looked like I was staying in a rundown room from the 1980s.
The carpets were gross. The beds had the cheapest blankets one could ever find. The paint was peeling from the rooms.
It made me feel like I was staying at a cheap motel.

Friends_and_family Family

8/10

Excellent

31 May 2026

Lakia

Property was under construction

Family

2/10

Poor

31 May 2026

Karen

The place was just horrible. It was rundown, it was just gross. Will never ever stay there again.

Friends

2/10

Poor

31 May 2026

Jebadiah

Dirty rooms, unfriendly staff. Stay elsewhere

Self

10/10

Exceptional

31 May 2026

Eric

Clean room, conveniente location to airport

Self

8/10

Excellent

31 May 2026

Susan

The Clarion met our needs. The room was tired, but clean; the lobby was being renovated. We appreciated the free airport shuttle and very friendly and patient staff.

Partner

2/10

Poor

31 May 2026

Holly

The lobby was under construction. Not a big deal, they had a sign that stated so and places need to make improvements. However, the rooms and the rest of the hotel were very dated and unclean. The walls were peeling, holes in the shower curtain, very old carpet, and no vent in the bathroom-meaning mold. We decided not to move hotels simply because we had a very early flight and would only be there a few hours.

Family_with_children

4/10

Poor

29 May 2026

Shelley

Elevator not running, long wait for the functional one. The hotel staff was a mixed bag. One gentleman very kind and helpful behind the desk, his female peer was mad at the world! We were taking a cruise and stayed here because we would be parking here due to the cruise terminal, not being finished. I think the staff was upset about so many people. The carpet in our room had spots all over it and the bed closest to the air-conditioning had dirt flecks all over it. The restaurant staff were awful. They close at 10. Went in at 9:20 to be seated and they said they needed to clear a table. They never did, and at 9:45 a rude woman told us in an angry way that they will only serve us a salad if we sit because they were almost closed. I would avoid this hotel as much as possible.

Partner

2/10

Poor

28 May 2026

Kelly

This place looks post apocalyptic, like a scene from \"The Last of Us\" or \"The Walking Dead.\" The place is dirty and dilapidated. Our feet were black from walking on the room carpet and there were hairs in our shower and rust on all the faucets and fixtures. The water took a literal half hour to get warm (not hot).

2/10

Poor

26 May 2026

Deniz

unclean

6/10

Pleasant

25 May 2026

Rita L

Hotel is under renovation which is much needed. The hotel is dismal but the staff were nice. We only stayed here because our NCL cruise is using it as a terminal until theirs is complete.

Partner

8/10

Excellent

24 May 2026

Dieulain

staff were good

8/10

Excellent

21 May 2026

CHARLES

Once we found it it was fine. Two different GPS methods took us in wrong directions and we had to ask 4 different people for directions to the hotel on a rainy night!
Nice hotel otherwise.

Partner

2/10

Poor

19 May 2026

Debra

No ammenities, no free breakfast, no pool, no matinence to fix the broken toilet, no one answers the phone at all, not very clean expensive breakfast for a crappy hotel!!!! I can go on and on Horrible experience!!!

4/10

Poor

19 May 2026

Debra

The web-site is old. No breakfast included, no pool, no gym, it says under renovations so it looks like they are supposed to be renovating, but not really. The room was awful, no matinence to fix the broken toilet and broken sink. The food was expensive for a crappy hotel and wasn't worth the money. You can't contact anyone on the phone it autoatically goes to the airport parking...

6/10

Pleasant

17 May 2026

Nasha

Self parking was fine, need to get regular size pillows instead of using throw pillows, the water pressure could of been better, the balcony door handle was missing a screw and did not have a lock on it, i dont understand how charge for smoking in the room.and the hallways smelled like a box of cigarettes, the vending machine on the 4th floor didnt work and the one on the 6 floor took my money and spit out change after a few seconds. Only stayed for one night

8/10

Excellent

17 May 2026

Kennisha

The beds are really hard but the rooms are clean

4/10

Poor

16 May 2026

John

front desk was great. hotel was old and not clean. check in took so long but the staff was nice

Friends

4/10

Poor

13 May 2026

Daniel

Our bathroom dripped water on our heads

Partner

10/10

Exceptional

12 May 2026

James

Yes clean and secure

4/10

Poor

07 May 2026

bonnie

Parking ok room had ants pillows on bed need to be replaced like someone let the air out of them carpet needs to be replaced. Beds weren’t that comfortable

10/10

Exceptional

06 May 2026

Shubang

good sysy

Partner

2/10

Poor

01 May 2026

Elsie

I arrived at the hotel after driving for 12 hours for them to say they didn’t accept my debit card, so I asked if I could use my credit card and was still turned away. The lady points out a sign that says affective August first with NO YEAR, I said August of what year and she says 2025. I said oh because it doesn’t have a year on it. Then I contacted Expedia and I still couldn’t get accommodations so I spent the night in my vehicle until the morning 👎

8/10

Excellent

26 Apr 2026

Daniel

Everything was cool... No water pressure in my room though

2/10

Poor

26 Apr 2026

Orain

Spent 5 nights and never get cleaning one day

10/10

Exceptional

21 Apr 2026

Joann

Wasn’t able to access anything arrived late

Family

4/10

Poor

19 Apr 2026

Joe

No hot water in shower. I was told to let the water run because i was on the 7th floor but that only made the water colder.

8/10

Excellent

09 Apr 2026

Eileen

Parking was fine, staff was nice, bed was awful. Had spring poking me in the hip all night. Breakfast was OK but overpriced

Family

8/10

Excellent

04 Apr 2026

Soroya

Lots of parking. Run down rooms but decent for the room cost

Self

6/10

Pleasant

04 Apr 2026

Linda

The airport shuttle kept us waiting for almost 2 hours. We kept calling and asking if they were coming and they kept saying they would be there in 15 minutes and nothing. The hotel was only 7 miles away from the airport so having us wait that long was ridiculous. We finally decided on getting an Uber but the hotel called that they were outside waiting.
However, the front desk clerk was so nice and even got upset with transportation for not picking us up.

Partner

8/10

Excellent

22 Mar 2026

Travis

I understand the place is under renovations.

4/10

Poor

20 Mar 2026

Celeste

I booked a room using Hotels.com and when i arrived st tge hotel tgey told me they were booked. I had no room. This was a terrible situation.

Friends_and_family Family

6/10

Pleasant

17 Mar 2026

Janice

This property is under going a renovation which is very needed, the rooms are very tired looking, but clean hopefully they will get those done soon. The lady on reception was extremely helpful and very nice Lautoya. Breakfast was good and the server was very friendly.

Partner

6/10

Pleasant

16 Mar 2026

Marquise

My sink was dirty and 1 of the elevators were down.

4/10

Poor

13 Mar 2026

Lori

The best part of this property was the staff. Upon entering our room, we realized there were no light bulbs in the light fixture between the beds. In addition, no comforters were on the beds (just a fitted and top sheet). I went down to the front desk and the lady at the front desk was very nice and accommodating. She was able to share some blankets and send maintenance to the room.

The rooms was in great need of new carpeting as there were many stains. Also, when we entered the room, the radio was blaring and the heat was on (which made it uncomfortable)

Upon check in, we asked for a wake up call, which we never received. As a result, we missed our 6:00 am flight.

Family_with_children

8/10

Excellent

08 Mar 2026

Jun Ling

Final cost is more than the price when I booked this hotel.

Doors are very old. Linen and sheets are old.

Staff is friendly.

Location is very good.

10/10

Exceptional

02 Mar 2026

Lori

The staff made this single, overnight stay as pleasant as it could be. Our flight was cancelled several times due to weather, forcing us to stay at the hotel longer than anticipated. The staff was patient, kind, and welcoming. The room was spacious and clean. The shower was hot with excellent water pressure. The bed was comfortable and cozy.

6/10

Pleasant

02 Mar 2026

Nick

It’s fine for a stay the night before a flight.

8/10

Excellent

21 Feb 2026

Jessica

Desk staff very pleasant and efficient.

Partner

4/10