Name: Hyatt Select Philadelphia Airport
Address: Taylor Avenue, 101, Essington, 19029, US

10/10

Exceptional

18 Jul 2026

Cristy

Me encanto

Partner

4/10

Poor

17 Jul 2026

Tamara

The parking lot is being paved. All spots closest to the entrance were blocked. I arrived very late at night and did not feel safe walking through the parking lot.

Self

6/10

Pleasant

17 Jul 2026

Tamara

I checked in very late at night, the front desk clerk was sullen and not helpful. This morning’s breakfast was less than I expected, the toast machine not working. Overall very disappointing for the cost.

Self

2/10

Poor

17 Jul 2026

Christine

Would not recommend. TV was broken and soap dispenser in shower was empty. Staff were not particularly helpful, and were on a personal call on speaker phone the duration of time we approached the front desk to check out. Credit card receipt does not match folio that was provided a couple days after we had left only after I had called to request it. Avoid this place!

10/10

Exceptional

13 Jul 2026

Marilynn

This hotel is in the process of renovation. The areas that were finished were clean and upscale. Room was spacious, everything was great ~

10/10

Exceptional

26 Jun 2026

Donald

Coffee was always luke warm. Should have a coffee maker so fresh coffee would be available. Nice waterfront park next to hotel. Plenty of parking. Very friendly staff.

Partner

8/10

Excellent

21 Jun 2026

Gilberto

Overall it is a very good hotel, the breakfast is good, the room is clear and the propertie is quiet at night.

Family_with_children

8/10

Excellent

21 Jun 2026

Rogerio

The hotel is been remodeled. All rooms are new. The breakfast area was under construction and breakfast was inexistent. Staff was very helpful.

Family_with_children

10/10

Exceptional

20 Jun 2026

Ulises

I had a fantastic experience during my stay. The front desk staff went above and beyond to recommend great restaurants and give directions. The room was spacious and the amenities were excellent.

Friends_and_family Family

4/10

Poor

17 Jun 2026

Val

It would have been helpful to know ahead of time that the hotel was under construction.

Partner

8/10

Excellent

13 Jun 2026

Theresa

Nice staff..

2/10

Poor

09 Jun 2026

Ollies

I made reservations for Harbor Inn when I arrived the building was identified as the Hyatt it was under construction I returned to my vehicle and called to verify that I was at the correct location though the facility was not aesthetically pleasing as I stated prior it was under construction we decided to stay Henry registered us room 308 he informed me that a hold would be placed on additional funds but would be returned within 5 days it was also noted on a sign on the desk when we went to the room and open the door a male and female was in the bed I closed the door immediately return to the desk informed Henry of what just happened and that we changed our mind about staying he was very rude he told me that it would be a 30-day hold on my money and that there was no one that I could speak with the female in the room came downstairs while Henry and I was discussing my desire to speak with someone or have my money refunded she stated that her keys were now deactivated because they had activated my key Henry stated that she wasn't registered however she could show where monies were taken from her account and that the inside door did not have an additional lock was very unsafe for her and for us given todays crime rate I called 911 because Henry would not give us someone we could speak with or assure me that my money's would be refunded since we had not spent one moment in that room per my credit card we will registered for the Holiday Inn!!!

Family

6/10

Pleasant

09 Jun 2026

Jermerica

Before booking please note, this hotel is under construction. There is no lobby area to sit and wait. In the area slated for breakfast is extremely small. Not really sure how rooms are being able to be booked with the lobby area being in this state however my room was great! There was a lot of a lot of space in the room uh I had a nice size couch nice size bed. In the back of the hotel there is pick tables that you can sit and enjoy the view of the water. There was plenty of parking and the name on the hotel is Hyatt Select. Once all the construction is done I think this place is going to be really nice, just wish I would have known before booking that it was under construction. Knowing what I know now I would still book this hotel again.

Self

6/10

Pleasant

08 Jun 2026

Janet M

This property is a Hyatt and the sign does not say Harbor Pointe Inn at all which was confusing . We had to call to confirm if this was the correct hotel late that night. This property is going through a renovation so a lot of covered furniture downstairs and you cannot tell it’s open from the front. So I would say the mess is contained, but why are we seeing this? So no lounging area in the lobby this time.

We booked for 1 night 6/6 after attending a family event and attending the ball game the next day.

The room was nice, very clean and bed was very comfortable. There was shampoo ,conditioner and body wash in dispensers in the shower. The view was directly across the hotel next to it so no water view and can’t keep your shade open.

The breakfast was disappointing as it was limited .The front desk person was also the food attendant refilling the food. How sanitary is this? Did this person call out? The pancake machine was not on or working, there was no orange juice as this button was broken on the juice machine and there were no fruit in the assigned fruit station. I always appreciate a great waffle or pancake experience but didn’t happen here. Also since there is no lounge people were loudly congregating in the breakfast area.

Salt shaker was missing and butter baskets were empty, had to ask for both. This would have gotten at least 4 stars if the breakfast was better stocked. Hotel is in a convenient area and there was plenty of free parking on the property.

Partner

8/10

Excellent

05 Jun 2026

David

This hotel is going under renovations, so some areas were closed, under construction and a bit messy. Some of the noise from construction was a bit irritating, but needs done. The room I was in was newly renovated and very nice. Once the renovations are done, this will be a great place to stay! And I enjoyed sitting out by the river & enjoying the cool evenings! A nice little park to walk around is next door and there is a great Italian deli and the best Stromboli place a five minute walk away.! The staff were all friendly & helpful.

Self

4/10

Poor

01 Jun 2026

Andrea

It is clear that this hotel is in transition - but the messiness of the construction site, especially at the front door and down the hallway, was off-putting.
Really nice man at the desk at 10:30 on Saturday evening - but the guy there at 4:30 am when we had to go back to the airport was NOT helpful and unconcerned to tell us the driver would be late to take us back to the airport..
The shuttle was 10-12 minutes minutes late, although we had made the return reservation with a specific departure time and were assured that would be possible.
Not even sure who owns the hotel - room was clean but NO hair dryer
Justo not a great experience.

2/10

Poor

27 May 2026

Dena

This hotel is a scam

10/10

Exceptional

28 Apr 2026

nicholas

Was under construction but everything was good. Helpful staff and a nice room.

Partner

10/10

Exceptional

25 Apr 2026

Jenelle

The Hotel is great, very clean and quiet! They are renovating but that didnt stop us from staying there. It's a great place to stay if you want a safe, quiet, comfortable stay. The rooms are also very clean and the beds are super comfortable as well! The staff at the front desk Michelle was an absolute doll and made our checkin easy and great. She was very kind and friendly which made our stay even better! If you would like a nice, clean comfortable place to rest at night while traveling I definitely recommend this place. The owner or manager was there when my husband and I stayed there for the night and is also very friendly. I HIGHLY RECOMMEND THIS PLACE!!!

Partner

10/10

Exceptional

20 Apr 2026

Johanne

Everything was perfect. We appreciated the help of Michelle as we took the wrong bus and once I called her, she organised everything so we could have a great night sleep before our next flight. Thank you very much

Family

10/10

Exceptional

22 Mar 2026

Kenya

The room was spotless and very comfortable!

Partner

4/10

Poor

22 Mar 2026

Howard

This property is in really in bad condition. Guess that’s why it lost its status as a Holiday Inn Express

Self

6/10

Pleasant

21 Mar 2026

Paola

Under renovation in parts. Rooms still have old carpeting. But pleasant atmosphere, and nice position on the river.

Self

10/10

Exceptional

11 Mar 2026

Jean Mathias

The staff was very nice and friendly overall I was satisfied

Family

8/10

Excellent

22 Feb 2026

Otis

Staff were great and the room was clean.

Self

10/10

Exceptional

19 Feb 2026

Marshall

Quick check-in and no issues!

Business

4/10

Poor

01 Feb 2026

Miriam

The first room they gave us was occupied. The second room they gave us had a drilling noise that was intolerable. The third room they gave us was okay, but just okay. Bathroom needed attention - particularly the bathtub. When we asked to move rooms because of the intolerable drilling staff were not eager to help us.

Leisure Partner

4/10

Poor

01 Feb 2026

M C

Room was not clean. Hotel refused to accept IHG platinum status. Shuttle service was appealingly awful. Driver refused to pick up passengers at terminal F so 4 of us finally had to get an Uber. This morning, shuttle was late and not big enough for all the guests who needed to use it. Also, front desk clerk lied that hotel was full when I tried to book directly, then refused to put our IHG member number on our stay.

Business

2/10

Poor

10 Jan 2026

William

Room had holes in the wall. The facilities were dirty and out dated. Breakfast was under cooked.

6/10

Pleasant

04 Jan 2026

Wiley

Problem with check in ,fees that was not told about in booking

Leisure Family

10/10

Exceptional

30 Dec 2025

Cynthia

Everything was perfect.

Partner

6/10

Pleasant

26 Dec 2025

Jonathan

The room was good but the door bracket latch was barely holding on, only one screw was secure so it would have been relatively easy to break into the room, thankfully I arrived at such a late hour I was asleep merely minutes after arriving.

Leisure Self

8/10

Excellent

18 Dec 2025

Cynthia

Breakfast was ok. We came down late just before the end of breakfast and turkey sausage was dryed out. Egg and cheese omelet was tasteless. Muffins and bagels were good. Juice good. Coffee piping hot and not overly strong.

Partner

10/10

Exceptional

13 Dec 2025

Gary

Courteous, helpful staff. Room was just what we needed. Nice ride to airport!

Friends_and_family Family

6/10

Pleasant

11 Dec 2025

John

I repeatedly had trouble with the door key and the room had a slight ff-putting odor

Business Self

10/10

Exceptional

30 Nov 2025

Lynell

The breakfast menu was fresh, however there was no fruits

Leisure

10/10

Exceptional

25 Nov 2025

Lynell

The breakfast menu was fresh but there was no fruits

Leisure

8/10

Excellent

24 Nov 2025

Alexander

Clean and comfortable room.

6/10

Pleasant

17 Nov 2025

Sharalyn

The carpet needs updating badly. Bathroom accessories were broken. Don't depend on the hotel shuttle. After 90 minutes of waiting, i ended up getting an Uber.

Business

8/10

Excellent

15 Nov 2025

ALAN

Nice staff. Clean room. nicely furnished.

Business

6/10

Pleasant

12 Nov 2025

Florencia

Room was OK. But there were issues with functioning toilets and TVs not working. Had a room change to fix but still had some issues. Alright but not great.

Business_and_leisure

8/10

Excellent

22 Oct 2025

ALAN

Staff was friendly. Room was clean and well furnished. Check in was easy. Had a nice stay

Business

10/10

Exceptional

19 Oct 2025

Clayton

Breakfast was good

8/10

Excellent

13 Oct 2025

Jessica

Was very clean and breakfast was great.

Leisure Family

10/10

Exceptional

12 Oct 2025

Clayton

Quite, easy to locate

4/10

Poor

11 Oct 2025

deyanisse

Not satisfied with my recent stay here. The key didn’t work even after one the staff members rekeyed it 3x. He ended up switching my. Took about 30 minutes to get inside my room after flying for 7 hours, that last thing I wanted to do is wait for anything.
The carpet was severely stained. The coffee station in the room had no cups, creamers, sugars, etc. the fridge in the room didn’t cool and was leaking inside of it. Ended up throwing away my leftovers.
In the eating area in the lobby, there was about 7 rotten oranges when I arrived. The following morning when I went down for breakfast they were still there. Once the lady who handles the breakfast finished cleaning up, the oranges were still there… I should’ve took a photo.

The gentleman that was there when I arrived was very nice and accommodating. However, the guy that was there when I left the following morning was not friendly what so ever.
I went up to him on my way out just to let him know I’ve checked out of my room and he just gave me a thumbs up and continued walking. I typically LOVE holiday inn, but idk wth this was.

Lastly, I saw several men walking around the hotel and just hanging out in the lobby. I did notice they had a room but it almost gave the vibe they were practically living there? I’m not sure.. check the cameras I guess.

It was cheap, dirty, old and was overly priced at about $200 per night…. INSANE. Not happy at all.

Leisure Family_with_children

6/10

Pleasant

07 Oct 2025

April

The front desk was extremely helpful and went above and beyond. The breakfast was amazing. But the room was old, it was noisy, the bathroom was in bad shape, the soap and shampoo dispenser was empty. It just needs to be cleaned up a bit. But the employees were wonderful! Location is great if you need a close to airport hotel. But it was still expensive!

Leisure Family

2/10

Poor

02 Oct 2025

John

The rug was dirty and had tears, the bathroom shower shelf was sitting on the counter. The breakfast OK

Business

10/10

Exceptional

29 Aug 2025

Rick

Clean, quite and comfortable
Great Staff
Very accommodating!!!

Business Self

10/10

Exceptional

26 Aug 2025

THAI HUU

Excellent

6/10

Pleasant

18 Aug 2025

Tristan

Breakfast should have started at 6. I wasted time looking for the front desk assistant to check me out because no one was at the desk. Someone showed up and told me I can just go. An information like this at booking would help save time. Staff didn’t seem welcoming enough. I expected better for the rate.

Leisure Family_with_children

10/10

Exceptional

17 Aug 2025

Christopher

Everything was great

Business Self

10/10

Exceptional

27 Jul 2025

Tianhao

pretty good for the price

Leisure Family

6/10

Pleasant

16 Jul 2025

AARON

Staff were excellent , friendly . The room was dirty and my white socks were brown after walking on the carpet as well as stains all over the carpet . Drapes were all torn bums living outsidey room in the parking lot .generally very noisy room .

Family_with_children

6/10

Pleasant

06 Jul 2025

Tina

This hotel was pretty tired with few amenities. It is in a very unusual location sandwiched between two historical sites (an early quarantine hospital that was a pre Ellis Island place to process immigrants in the nineteenth century and a site commemorating an early Swedish settlement in the area). The hotel itself however, is dominated by a huge and very ugly parking lot. It is right next to the Delaware River but apparently no architect was involved in its design because there is not a single window facing the river or the nature preserve that is on the other side! No breakfast, obviously PLENTY of parking, a good location to get into Philadelphia but very few dining options in the immediate area. Very basic and not all that clean...

Business

10/10

Exceptional

03 Jul 2025

Verified traveler

Great choice

Great choice around the Philadelphia airport.

Friends_and_family Family

2/10

Poor

22 Jun 2025

Elizabeth

Checkin: The receptionist couldn’t find our reservation when we first arrived. I confirmed the last name and she said she had nothing. When I asked her if she would like my Expedia confirmation number she said ‘no, I can’t look it up by that’. I gave her my phone to show her the reservation and she was able to find it.
Keys: Only one of the two issued keys worked.
Room: The heat was on when we walked in, it’s June. Body wash container was empty. Brown stains on the side of the bed we don’t notice until it was time to check out.
“Breakfast”: absolutely horrendous, terrible, disgusting. Dry, old, stale mess.

For over $250 dollars for a night and off the beaten path just go somewhere else.

Leisure Family_with_children

10/10

Exceptional

20 Jun 2025

Jack

Shuttle was prompt for pick up at airport. Easy check in with kind staff. Busy day with lots of flights cancelations due to weather. We did lose power in the hotel for awhile this evening.

10/10

Exceptional

12 Jun 2025

Dwight

Well, I wasn't feeling good & my grandsons took the ice bucket tray to bring me breakfast & was told that's not allowed. So my husband went and made two trips. Overall, he should have allowed them to bring me breakfast on the ice bucket tray. ;)

Business

2/10

Poor

21 May 2025

Verified traveler

Extremely outdated

Extremely outdated

Business

2/10

Poor

18 May 2025

Jennifer

My deposit is still pending and it’s been 2 weeks. I should not have to wait that long for them to release my money

10/10

Exceptional

18 May 2025

Diane

The staff is very friendly and helpful. There is a great little park next to the hotel, my grandkids love it.

Leisure Family_with_children

10/10

Exceptional

21 Apr 2025

JAMES

good stay

it was a clean hotel to say in

Partner

10/10

Exceptional

01 Apr 2025

Michelle

This property is outdated, but clean and has a very nice staff. It also has a complementary breakfast bar.

Leisure Family

2/10

Poor

26 Mar 2025

Paul

First, let me say that the desk manager was very polite and helpful. We checked in to our first room (101) but there were no lights or power. The second room smelled of a foul odor but we were tired so we did not complain. What infuriated us was that someone (housekeeping?) entered our room the next morning unannounced while my wife was dressing! Unbelievable! I am not a YELP guy but I will tell all my friends and family to keep away from the Holiday Inn Express in Essington!

Leisure Partner

10/10

Exceptional

26 Mar 2025

Jane

Very convenient location, helpful staff

8/10

Excellent

14 Feb 2025

Craig

Great place to stay!

Leisure

8/10

Excellent

24 Jan 2025

Wendi

Friendly and helpful staff. No dining nearby

Leisure

8/10

Excellent

03 Jan 2025

Marshall

Green light

Good stay

Business

10/10

Exceptional

01 Jan 2025

Valeria

It was safe.

Leisure Partner

6/10

Pleasant

29 Dec 2024

Tedjini

Host was rude!

Leisure Self

2/10

Poor

28 Dec 2024

Laura

It was dirty and not able to shower due to the conditions

6/10

Pleasant

21 Dec 2024

Marchae

The pancake machine was awesome! The vending machine only worked for bottled water. Locals hung outside on the side of the hotel at night by the water doing drugs,I could see them from my window.

Leisure Partner

10/10

Exceptional

06 Dec 2024

Christine

Nice staff/ easy access to airport! Only drawback was water wasn’t very hot for a shower.

4/10

Poor

10 Nov 2024

Pedro

Wors hotel I had ever stayed!

6/10

Pleasant

30 Sep 2024

ALICE

I was expecting beachfront property

Business Self

6/10

Pleasant

15 Sep 2024

Terri

I chose Holiday Inn Express because I am used to a certain quality when uses this brand. This particulary Holiday Inn Express did not meet my expectations.

Leisure Partner

2/10

Poor

14 Sep 2024

Verified traveler

My room had dirty carpets with stains and rips. The bathroom was very dated and untidy. The entire place needs updating. Take your chances with the elevator. It was a very uncomfortable night. I will not stay here again

Friends_and_family Family

8/10

Excellent

02 Sep 2024

Larry

Next to beautiful park and water

Leisure Family

10/10

Exceptional

19 Aug 2024

Kimberlee

Second time we have stayed here. Great hotel! Transport to/from airport. Clean. Good breakfast. Nice patio in back of hotel overlooks Delaware River. Nice place to sit and relax. Staff and front desk very friendly and helpful! We definitely will stay there again next time we go to Philly

Leisure Family

6/10

Pleasant

18 Aug 2024

christian

My family phone service did NOT work in the building. 5 ppl w different providers. It was NOT worth the amount paid for 2 rooms. I had to literally leave my room and go sit out front to answer calls, emails, and text!

6/10

Pleasant

11 Aug 2024

Suzanne

The woman at the desk was very friendly and helpful. The elevator needed to be vacuumed. The room was nice and clean but there was a prong from something broken off in one of the bathroom outlets. Breakfast was a fail. When I went down the coffee was empty, the decaf was cold, the half and half was empty. There was no eggs or sausage. The butter was empty.
We ended up just going out to breakfast.
The parking lot was old and run down and the river view from the deck was blocked by an old chainlink fence. It feels very unloved.

Leisure Friends

10/10

Exceptional

10 Aug 2024

Michael

Hood stay served my purpose

Self

2/10

Poor

04 Aug 2024

Roshine

Overnight front desk clerk barely communicated why my credit card was being charged. His body language was so lazy. My room had no towels nor rags. Just a horrible experience.

Leisure Partner

2/10

Poor

03 Aug 2024

Kenya

Near a truck stop. Bathroom was filthy.

Business Family

10/10

Exceptional

01 Aug 2024

Kirby

Great but basic

10/10

Exceptional

20 Jul 2024

Laura

Metonymy desk staff was very nice and helpful.
I will greatly recommend to stay if you traveling.

Family

8/10

Excellent

18 Jul 2024

Alice J

We rate this property as average of all we stayed in on this trip. Daniel, at the front desk, did an excellent job.

Leisure Family_with_children

10/10

Exceptional

14 Jul 2024

Michael

Clean, there’s a park right next-door to walk around with a playground

Leisure Family

6/10

Pleasant

01 Jul 2024

Liz

Staff somewhat friendly. Forgot my daughter’s stuffed animal from Finland. Tried to contact the hotel to retrieve and they were less than friendly or helpful

Business Family_with_children

10/10

Exceptional

27 Jun 2024

Barry

It was very good.

The men at front desk were top notch.

Thank you for shuttle to Philadelphia airport.

Partner

10/10

Exceptional

22 Jun 2024

Nancy

Staff service and quiet location by the water made this a nice stay. For the hotel national star rating, this hotel was great for an early morning flight out of PHL.

8/10

Excellent

02 Jun 2024

Francis

Hotel was clean, staff was great, great view of the river….

Leisure Family

4/10

Poor

27 Apr 2024

Steven

Dirty inside and out

Business Self

8/10

Excellent

27 Apr 2024

Joseph

Plenty parking and close to restaurants and airport.

Leisure Partner

2/10

Poor

24 Apr 2024

catia

I did not like how my room smelled, and definitely did not feel safe

8/10

Excellent

23 Apr 2024

Catherine

Property is dated, and does not appear to be in desireable area. View of the Delaware River was very pretty. Staff was extremely friendly and helpful, breakfast was a nice benefit as well.

Leisure Family

8/10

Excellent

20 Apr 2024

Verified traveler

Older hotel but it was kept clean and the beds were comfortable. The staff was friendly and helpful.

Friends_and_family Family

10/10

Exceptional

11 Apr 2024

Michael

The staff is excellent! Anna was a wonderful receptionist and very Pleasant thank you Anna..