Aloft Philadelphia Airport

10/10

Exceptional

10 Mar 2026

Darryl

Scene amazing

Self

10/10

Exceptional

09 Mar 2026

Nepheteria

There wasn't a kitchen at this property

2/10

Poor

03 Mar 2026

Roshan

When my wife and I stayed at this property, we had no hot water. The experience but a bad taste in my mouth. Not sure if I go back again.

Family

8/10

Excellent

01 Mar 2026

Kelli T

Clean room. Convenient location.

2/10

Poor

27 Feb 2026

Brian

There was no hot water at the hotel

10/10

Exceptional

26 Feb 2026

Deanna

Clean room

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

ronald

Very good costumer service. And clean!

Leisure Family_with_children

10/10

Exceptional

16 Feb 2026

Deicy

Great hotel

4/10

Poor

16 Feb 2026

Terrine

The amenities. The reason for my stay with the grandchildren was to enjoy the pool. I was told that the pool was down and staff wasn't made aware. It ruined my night with the grandchildren.

Leisure Family

10/10

Exceptional

09 Feb 2026

Jennifer

Little noises all night long.

Leisure Partner

10/10

Exceptional

27 Jan 2026

Gerineldo

Great

2/10

Poor

25 Jan 2026

Harrington

The heat did not work in the room. The hot water did not work. I had to change rooms after a day. My flight was canceled until the next day and they would not extend my stay. I had to move out and sub freezing weather to find a different hotel. They also charged $20 a night for parking after they said parking was free I will never ever book with a loft

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Rose

Friendly , helpful and knowledgeable about the area to retrieve services for dining and other services.

Leisure Self

8/10

Excellent

22 Jan 2026

John

Yes staff very helpful.

Leisure Partner

2/10

Poor

18 Jan 2026

Erica

Shower dirty. Phones did not work. No housekeeping daily. Some of the crib desk staff were rude!

4/10

Poor

13 Jan 2026

Ashley

Not what I was expecting at all. Cleanliness wasn’t up to par and we didn’t have hot water at all. Completely unacceptable. Thank goodness I was only there for one night.

10/10

Exceptional

13 Jan 2026

Tiffanie L

The stay was great. Hotel is slightly outdated and could use some upgrades but the staff is amazing

10/10

Exceptional

10 Jan 2026

Patrick

Fine

10/10

Exceptional

07 Jan 2026

Dijon

I like ve it and very nice people friendly… it is room
Very beautiful plus hotel with pool 🎱 game including bar plus pool swimming 👙 etc look very perfect

Leisure Friends

2/10

Poor

06 Jan 2026

Andrea

That hotel is a mess. They be lying saying the pool is open and it’s not. He said the pool had mold and stuff on it. It’s old and modern looking never again will I ever stay there again.

Leisure Family_with_children

6/10

Pleasant

06 Jan 2026

Asrar Ali

Water was not hot and there is no microwave.

Leisure

10/10

Exceptional

05 Jan 2026

Kerry

The room was clean and comfortable, the staff was very nice.

Self

2/10

Poor

04 Jan 2026

Kayla Symmone

I was locked out my room for an hour and I was supposed to get my rate changed for this inconvenience and never did. Also when I moved to the second room the heat wasn’t working at all I was very cold and i am currently sick as I have relocated back home. Cleaning staff was rude. My room would never get knocked on to be clean and each time I asked the lady would be rude and say she’s not cleaning my room. No clean sheets no clean rags and towels. Terrible experience I would never stay there again.

2/10

Poor

01 Jan 2026

Shannon

I went to my room and found it hadn’t been cleaned, bed was unmade, garbage everywhere. Went back to the lobby to notify the front desk and get a new room and the receptionist was extremely rude while assigning me a new room. Did not apologize for the inconvenience, spoke to me very rudely as if I was in the wrong for wanting a room that had been cleaned between guests. Awful experience. I do not recommend this hotel at all.

Business Self

10/10

Exceptional

01 Jan 2026

Imani

Room Clean, staff cool. Can’t complain

4/10

Poor

01 Jan 2026

Elizabeth

The water pump went so the water was luke warm. The Pool was closed also and that was one of the reasons I booked this hotel.

Family

10/10

Exceptional

01 Jan 2026

Lizbeth

Very comfortable bed
Friendly staff
I observed that the airline employees stay here. That’s a good indicator of a quality and affordability.
It is very quiet

Self

10/10

Exceptional

27 Dec 2025

tawanda

The room was cleans and staff was very nice

Leisure Partner

10/10

Exceptional

26 Dec 2025

Lizbeth

When I saw the airline pilots having breakfast I knew that Aloft was a good choice. The staff is great, the bed was comfortable, and the price was right.

Friends_and_family Family

4/10

Poor

23 Dec 2025

Arshad

Parking was charged out of my card everytime I left the hotel then I was charged an extra $100 dollars for incidentals when i was originally already charged almost $250. Did not enjoy

10/10

Exceptional

17 Dec 2025

Leah

everything was perfect

2/10

Poor

16 Dec 2025

Ryan

Early in the day I called to notify the front desk that I would be arriving after midnight. Upon arrival I was rudely greeted by the front desk telling me they had no rooms left, I explained I had a reservation and was checking in, I was once again told my room wasn't available. I was never asked my name. I was told I had to walk across the parking lot to the other hotel and they would take care of me. 45 mins later I was in a lesser quality room with a running toilet.

2/10

Poor

13 Dec 2025

Sankar

No hot water and heat

10/10

Exceptional

09 Dec 2025

La Denna G

First tyme @ thiz location

Leisure Family

10/10

Exceptional

08 Dec 2025

DONALD

Everything was great !

Leisure Self

10/10

Exceptional

07 Dec 2025

Emily

Staff was super friendly and helpful. The shuttle to the airport is very convenient and efficient

Leisure Partner

8/10

Excellent

07 Dec 2025

Ameeka

Clean room. Attractive lobby. Affordable. Rooms well put together. Only issue was the staff. Very Rude. Not friendly. Only 1 (thank God for her) late night shift employee was a God Send. She will be the one to keep them in business. Fire the rest of the staff.

Leisure Partner

2/10

Poor

06 Dec 2025

Maya

The worst stay I’ve ever had. As an employee in the hospitality business I’m embarrassed. My boyfriend even opened the back of the house door and yelled but nobody answered. We came to check in and waited 10 minutes with no sign of anyone in the lobby. Finally off the elevator comes the front desk agent and then shortly after what looked like a security guard. No greeting, no apology just asked for my ID and CC with the spill about a cc hold. She Gave me the key with no direction to the elevator. Still no apology, no have a great stay. It just wasn’t what I expect from a Marriott. The fixtures and decor is showing wear and tear. We go down to check out the pool it was hot with no air circulation and it smells like mildew (not chlorine) with a humidifier running and draining into the courtyard. We did not get in for fear of catching something.

Leisure Partner

10/10

Exceptional

02 Dec 2025

Russell

Was great

2/10

Poor

30 Nov 2025

DaeTrell

For starters, the water took over 45 minutes to warm up just for it to be lukewarm. Secondly my vehicle was broken into and I was told to fill out some paperwork. The parking lot is lit up at night but there’s not security footage or nothing for three different hotels.

Business_and_leisure Self

6/10

Pleasant

28 Nov 2025

Tamara

Would only recommend for an overnight stay

Leisure Family

8/10

Excellent

25 Nov 2025

Ty

Amazing helpful staff, good location with simple parking. Good lobby, nice bar. Breakfast is meh and pricy. Would stay again

Business_and_leisure Partner

10/10

Exceptional

24 Nov 2025

Julie

Friendly staff. Have stayed multiple times at this hotel when visiting my daughter who is a student at Temple University. Plenty of parking. I drive a suburban.

Leisure Family_with_children

10/10

Exceptional

23 Nov 2025

Stephen

Yes everything was great. Staff was quick and efficient. I have no complaints.

Leisure Partner

10/10

Exceptional

18 Nov 2025

Kasandra

It was a great experience at the aloft! Check-in was real smooth and simple. The lady at the front desk was so nice. She made it real easy and painless. The room was nice. Everything was clean. The lobby waiting area was also clean and presentable. The bar area was nice. We didn’t get to enjoy, but it was real real nice! We didn’t really get to enjoy the stay for as long as we wanted cause we had an early flight, but it was awesome while we were there. The shuttle was so convenient to the airport. They ran about every 20 minutes, which was nice. We didn’t have to get a lift to the airport. Overall, the stay was 10 out of 10! I will be staying here for my future stays in Philly! Go birds!

Leisure Family

10/10

Exceptional

17 Nov 2025

QuaDennis

Staff was great location was even better no complaints at all could upgrade the TV to smart tv tho for Netflix and YouTube and could add microwave to rooms other than that very exceptional

Leisure Family

6/10

Pleasant

17 Nov 2025

Margaret

Lovely establishment and friendly staff, but my room on the 1st floor, next to the entrance door, was not that great. I kept hearing doors all night, doors slamming shut from guests leaving, and the noise level was very \"echoing\". I wish I was on a different floor but it was too late to change or ask for a different room.

Business_and_leisure Self

6/10

Pleasant

16 Nov 2025

Dina

Room was clean but updates and maintenance are needed. The thermostat did not work, no big deal we controlled it from the unit but the unit is outdated and very loud. The bar to hang clothes in the “closet” was broken off the wall on one side, still working condition but was scared to put to much weight in case it collapsed. One thing I really did not like was the sliding door to the bathroom. There was really no privacy.

Leisure Partner

4/10

Poor

13 Nov 2025

Stephen

I arrived at 1AM & waited for over 45 minutes to get checked in as the first room was dirty & the front desk clerk struggled to find a clean room, finally the security guard found one & I got to my room at 2AM

Business

10/10

Exceptional

10 Nov 2025

Mary

clean room and convince of shuttle for pick up drop off at the airport!

Partner

2/10

Poor

10 Nov 2025

Christopher

Shower was dirty. Food options were bad. Elevator was dirty.

Business_and_leisure Family

6/10

Pleasant

10 Nov 2025

Brenda

Place is needing a refresh. Staff was great.

10/10

Exceptional

08 Nov 2025

Evan

The person that check me in was amazing

8/10

Excellent

08 Nov 2025

lisa

Easy access, parking, pet friendly.

Friends_and_family Family

8/10

Excellent

04 Nov 2025

Bobby

Staff was very courteous. Great place to stay during football season

Self

10/10

Exceptional

02 Nov 2025

Jefferie

It was great . I’ve stayed at a couple Alofts and I like them overall. This one however they will not clean your room unless you ask at the front desk which is odd compared to what I’m used to anyways

Leisure Partner

10/10

Exceptional

31 Oct 2025

Francisco

Exceptional service

Leisure Partner

8/10

Excellent

29 Oct 2025

Lizeth

Staff was superb! Very cordial helpful and friendly. Room was clean I like the hotel will be back 😄

10/10

Exceptional

28 Oct 2025

Sharon

The room was clean, comfortable bed,the room was quiet and the convenience of the airport shuttle. The staff were very pleasant and professional.

Self

6/10

Pleasant

26 Oct 2025

Natasha

I was ok with the stay overall but it wasn’t the cleanest place. We found someone’s sandals under our bed upon arrival. They also gave us the handicap suite so the toilet room and shower were all in one. The AC unit was LOUDDD all night! And we had noisy neighbors. I won’t be back. Staff was cool tho

Leisure Family

4/10

Poor

20 Oct 2025

Terry

The staff was rude.

10/10

Exceptional

15 Oct 2025

Ahmad

Good

4/10

Poor

14 Oct 2025

Jean

The room was quite noisy, which made it difficult to sleep. Upon checking in, the staff seemed somewhat annoyed and not very attentive. The airport shuttle was a very convenient amenity. The room was, however, clean.

Leisure Partner

10/10

Exceptional

13 Oct 2025

Tashia

Room was clean and comfortable!

Self

8/10

Excellent

12 Oct 2025

Brian

Near airport with free shuttle … no restaurant available nearby

4/10

Poor

09 Oct 2025

Maureen

the TV never worked in our room.

Leisure Partner

2/10

Poor

07 Oct 2025

amanda

I PAID for my room via Hotels.com, when I checked in they required my credit card to run the room charge, she couldn't tell me why I had to pay it, said it would drop off my card. I was not told it was a deposit for charges to the room, but that it was a room fee. I also had to pay A DOUBLE DIGIT number for parking, that was not disclosed anywhere either. My recommendation, go across the street to the Sheridan.

Self

4/10

Poor

05 Oct 2025

Sonia

Unfortunately dissatisfied

Desk personnel was rude not helpful at all.
Room was not the cleanest. We were over charged and had to pay to party at a hotel we are staying at.

Partner

8/10

Excellent

04 Oct 2025

akiyah

nice a/c, friendly knowledgeable staff, clean room

Leisure Family

6/10

Pleasant

03 Oct 2025

Keri

Overall, my hotel stay was ok but the carpets need to be thrown out and replaced or deep cleaned. Front desk staff were very friendly and welcoming but more attention to detail needs to be made in the housekeeping department. Carpets were sticky and dirty. My roommate found hair in her bed. There were brown marks in the shower that I was really hoping wasn’t dirt. It served its purpose after a canceled flight but more attention needs to be paid in the cleaning dept.

Business Friends

4/10

Poor

30 Sep 2025

Karla

had to go to other hotel for food/bar. dirty fitness room. Strong cleaning product odor. BUT...all staff we very friendly although they seemed quite bored on phones and doing schoolwork. Not a great experience overall.

Self

10/10

Exceptional

30 Sep 2025

Shaine

Great room, friendly understanding staff, amazing common lobby area for a wind down after returning to the hotel

Leisure Self

8/10

Excellent

28 Sep 2025

Charlene

The staff was excellent . The issue that I had was that my room had wallpaper that was coming off the wall and the carpet didn’t seem vacuumed, the pool was not heated, and there were no towels in the pool areaso for what I paid for my stay I just didn’t think it was as luxurious as the picture show. It wasn’t top of the line like I thought it was. It was just average. The location was great because I was right at the airport and my car rental.

Leisure Self

2/10

Poor

26 Sep 2025

Anthony

Got to my room only to be told that my room was giving away on a first come first serve basis. I’ve been traveling and booking hotels for years and I’ve never heard of this

Friends_and_family Family

10/10

Exceptional

25 Sep 2025

Qunijah

Overall, a 10 out of 10 stay for me! I was there for only one day, but everything was super simple and easy. I really enjoyed my stay!

Leisure Self

6/10

Pleasant

24 Sep 2025

David

Staff was the worst

Leisure Friends

2/10

Poor

23 Sep 2025

Ashley

Staff was not very friendly, people partying all night, my family got no sleep for the party above us until 3:30 am.

Leisure Family_with_children

6/10

Pleasant

23 Sep 2025

Howard

Satellite TV impossible to watch. Lost signal repeatedly. Phone was not plugged in nor could I plug it in to call reception.

Leisure Partner

4/10

Poor

22 Sep 2025

Kimberly

Most of my issues were with the front desk staff. The rooms were fine - there was a dead spider flattened into my carpet and another bug flying around, and my first floor windows opened up on the front of the hotel with lots of traffic and people standing around. It wasn't terrible, but I'll look elsewhere next time I'm in Philly.

Business

2/10

Poor

21 Sep 2025

Matan

Terrible service.

10/10

Exceptional

15 Sep 2025

John

Clean and Well Maintained. Quiet.

Nice hotel. Parking is expensive, but it was right at the hotel. Checking in and getting to the elevator/room from the parking lot was easy. Clean and well maintained. Room temperature was perfect and it was quiet, good sleeping.

Partner

6/10

Pleasant

15 Sep 2025

Robert

Have stayed at this location several time. The facility is clean and in good shape. I wish that hotels would at least provide clean towels every day of you stay without having to ask. It would be nice that when you ask, they would actually bring you some towels. It would be nice that when you ask, they would at least write your room number down and pretend that they would bring you some towels.

Friends_and_family Family

8/10

Excellent

12 Sep 2025

Martin

Clean modern comfortable room with good parking. Shuttle service in the early morning hours disappointing.

Leisure Partner

10/10

Exceptional

11 Sep 2025

Romona

Clean room and the staff was very polite

Leisure Self

10/10

Exceptional

11 Sep 2025

Diego

Very close to the airport, which was great. It is about 15-25 minutes away from center city which is where the fun in Philly is. Overall great stay.

10/10

Exceptional

10 Sep 2025

Susan

Easy access to an early flight
Very agreeable staff

Leisure Friends

2/10

Poor

09 Sep 2025

Courtney

Dirty and nee

8/10

Excellent

09 Sep 2025

Jonathan

Hotel is nice and convenient to airport. Offers self park option with airport shuttle. Needs to open bar/restaurant

Business Self

10/10

Exceptional

07 Sep 2025

Julian

Swimming pool was closed

4/10

Poor

05 Sep 2025

Sherry

College Dorm room feel

Seemed very dirty and lacking amenities. We had crickets in our room chirping all night that we couldn't locate!! Felt like a college dorm
Room.

Friends_and_family Family

8/10

Excellent

01 Sep 2025

Kelsey

Hotel Good … Breakfast — PHENOMENAL!

Honestly I’d stay here for the breakfast sandwich alone! Hands down, the breakfast chef, Earlene, is a genius in the aloft kitchen — I ordered the original BEC sandwich and was blown away.

The overall property was comfortable, only complaint was the shower as the handle kept falling off when you turned it on, and the walls seemed pretty thin as we could hear full convos next door. However, compared to nearby airport hotels, we’d choose this one over any other time and time again.

The hotel’s airport shuttle staff was also incredibly friendly and on time every time which was honestly so impressive!

Partner

10/10

Exceptional

31 Aug 2025

Jobana

Good experience

Staff is very helpful. The pool is currently being renovated and we were able to use the pool of the hotel in front.
Room was clean, bed was comfortable. I would stay here again if needed.

Partner

6/10

Pleasant

30 Aug 2025

Tiffany

Reconsider this property..

This is my normal go to spot for PHL airport transfers /travel out. This location has significantly gone down hill. Staff do not greet you at front desk, I had to find staff— sleeping on the job in the lobby. Maybe they’re short staffed? Maybe it was holiday weekend rush? Idk, but I was embarrassed to have recommended it to a friend for a local Phillies game. They did advertise pool broken; but to shuffle us to sister property across the street with an outdoor pool ? Not the same. And not advertised. I paid for this hotel—for kids to swim NOT weather dependent. Disappointed. The fixtures are now dated. I have been coming since they opened. It’s time for a refresh OR at minimum a deep clean. The redeeming qualities: housekeeping kind and clean rooms! Bartender Bri was the only staff that engaged with us in pleasant manner. She should be promoted! Front of House is off their game or we got the B team.

Friends_and_family Friends

4/10

Poor

26 Aug 2025

Jason

A big reason we booked a room here was for the indoor pool for the kids. after booking a room in February for an August stay, we were notified the pool was temporally closed. The pool was still temporarily closed six months later in August when we stayed here so we were unable to use it. Additionally, when we came down for coffee in the morning around 730am, there were still half drank beer bottles and mixed drink cups sitting on the bar from the night before that had not been cleaned up, The room at itself was OK but overall we were not impressed with this property and will stay somewhere else next time we are in the area.

Leisure Family_with_children

8/10

Excellent

23 Aug 2025

Barry

Convient to airport and shuttle was on time and efficient.

Leisure Partner

2/10

Poor

20 Aug 2025

Oumie

This has to be one of the worst hotels I have ever stayed at. The carpets in the hallways were dirty, stained and nasty to look at. It smelt horrible in the hallway, it's literally hard to breathe. And then comes the room, the carpets were all dirty and smelt moldy. The bathroom was the worst, it has mold all over because they do not have a good ventilation system. It's really nasty you know. It gets so steamy in the bathroom because there are no proper or functioning vents in the bathroom hence the mold and the disgusting smell. DO NOT BOOK.

Leisure Friends

2/10

Poor

19 Aug 2025

Sharine

My car was broken into. Police were called. Never showed. Front desk said it’s nothing they can do but offer me to sign a report and they will give to manager. This was very unfortunate for me and my family.

Business_and_leisure Family_with_children

8/10

Excellent

19 Aug 2025

Virginia

Like the design of the place as well as the room. We had a king bed room. Shower was sleek, and large. Good water pressure.

Leisure Partner

2/10

Poor

16 Aug 2025

Nicole

The shuttles were frequently at the hotel, but we waited over an hour at the airport. All 3 of us tried calling and were left on hold never being able to talk to anyone at the front desk. Bathroom sliding door left about 4 inches open. Buying a gatorade downstairs was $6. The beds were comfortable at least

Leisure Friends

10/10

Exceptional

16 Aug 2025

Heather

Even though this is right by the airport, it was pretty quiet. The floor we were on had a strange smell the first night and the hallways were pretty dark. All in all, it was a nice hotel. The inly thing that would be nicer is more food options within walking distance rather than having to drive

Leisure Partner