Name: Philadelphia Suites Extended Stay
Address: 4630 Island Ave, Airport Area, 19153, US

2/10

Poor

15 Jul 2026

Devin

Sheets were still dirty and stained, floor was sticky but the staff was nice and only needed the room for a few hours.

Friends_and_family Friends

6/10

Pleasant

15 Jul 2026

Kristine

The front desk staff were absolutely amazing and check-in was a breeze. The hotel was easy to find off the highway. Overall, the room was clean. However, our stay was not as nice as we had hoped, given the very strong scent of a particular recreational product that was clearly used in the room. All the spaces are clearly marching on smoking. So this was disappointing.

2/10

Poor

12 Jul 2026

Vickey

The hotel was dirty & not cleaned, run down, smelled like cigarettes, broken door & clogged drains

Friends_and_family Family

6/10

Pleasant

07 Jul 2026

Victor

Breakfast was the exact same thing for the entire week, a simple biscuits and gravy on the weekend would have been much more accommodating, at least something hot..

Self

10/10

Exceptional

28 Jun 2026

Bianca

Clean room and very spacious

Partner

4/10

Poor

27 Jun 2026

Jennifer

The rooms were not clean. The first room we were given was “clean”, we pulled out the pull out couch and there was used tissues and used q-tip on the bed. The sink had dirty dishes and the counter was dirty. The room we ended up with had stains all over the carpet, stains all over the bath tub and was surface cleaned. Would not recommend staying here.

8/10

Excellent

26 Jun 2026

Victor

Room was clean, staff was friendly.

Self

8/10

Excellent

24 Jun 2026

Maria

Useful night stop when a flight is delayed. It's quiet and at a 5-minute drive from the airport.

Self

4/10

Poor

23 Jun 2026

Gerald

I would guess this location is comparable to a Motel.
Guess we are spoiled and expect more since we paid so much. This Hotel is not like a Marriott, but this was not anywhere close to that.
The staff was a bit abrupt could've been better.
The room smelled like cigarettes and uncleanliness...The carpet was stained, dirty and sticky in some areas.
Old furniture and very outdated rooms.
My wife was so uneasy staying here, so much that she slept with her clothing, just to shower in the morning.
Went to the front desk and asked for something better, but they were sold out due to the World Cup.
The only good thing for us was the well lit parking which we were charged $10 per day which was not mentioned when booking and good water pressure.
But never again.

Partner

10/10

Exceptional

23 Jun 2026

Mohammed

Everything was perfect

4/10

Poor

20 Jun 2026

Janine

The comforter had stains on it. The room was not terribly clean with dust everywhere. It’s not what you expect from a typical hotel - it felt more like an inn stay.

Partner

2/10

Poor

16 Jun 2026

Gilbert

The room was dirty an no elevator to get to the room you have to carry your bags up the stairs

Partner

10/10

Exceptional

16 Jun 2026

Christina

As described clean and great location

Partner

2/10

Poor

15 Jun 2026

Carlos

Reserve este hotel creyendo que la ubicación cercana al aeropuerto me ayudaría en mi itinerario familiar ajustado. Los comentarios en general eran buenos, pero resulto un desastre.
Toda el área huele a marihuana, en los cuartos la noche del domingo muy tarde seguían de fiesta. El olor ya esta impregnado (sucedía lo mismo en los dos que tomamos). Huéspedes descorteses gritando y lanzando puertas.
La limpieza de habitaciones deplorable.
De las peores experiencias de la vida.
Lo único rescatable la amabilidad del personal nocturno en front desk al momento del registro. Sin embargo no están pendientes de lo q sucede en las habitaciones

Friends_and_family Family

6/10

Pleasant

05 Jun 2026

Cindy

It was fine for the most part. The room had a sofa bed and was booked specifically for it. They did not provide extra blankets for the sofabed. Usually, there's some in the closet. When we'd asked, they did not have any extra blankets, so we ended up sharing the bed which was a bit awkward. Weird that the sofa bed is for additional guests, but no linens (pillows, blankets, sheets etc) were available.

Family

2/10

Poor

03 Jun 2026

Kevin

Room wasn’t clean. Stained towels and wash rags throughout stay. Was told I could pay for parking once I checked out then was harassed to pay before from different employee. Smell of cigarette smoke in the hotel room which states no smoking in the room. Bathroom door broken and shower doesn’t work properly. I can honestly keep going about how horrible this stay was. Needs to be upgraded asap!!

Friends_and_family Family

4/10

Poor

01 Jun 2026

Nneka

Rooms are old and musty. It did not look clean and smelled of cigarette smoke.
The television did not work. You have to cast from the phone to the TV and that did not work. No one at the front desk explain this, nor is there any direction in the room explaining this.
The bathroom still had used washcloths from the previous guest still in the shower.
I was there for 2 nights so I just dealt with it, but the place can be much better if the rooms were modernized and actually cleaned properly.

Friends

6/10

Pleasant

01 Jun 2026

ANNETTE

The staff was professional and polite.

Friends

10/10

Exceptional

31 May 2026

Gordon

Easy location to hwy. Easy access to nearby grocery store and BJ warehouse. Location to nearby convinent store like Seven Eleven a few cents cheaper than WaWa gas which is at the bottom of the bridge

Partner

6/10

Pleasant

30 May 2026

Ana

Not bad!good parking

Family

8/10

Excellent

27 May 2026

Donna

The smell of fried good from other tenants was an odor
Needs nee blinds. Curtains removed. It was hard sleeping on sofa bed . Breakfast ok. People very kind. Nice kitchen and bath
Just needs some things replaced
Overall it was good.

Partner

4/10

Poor

25 May 2026

Kevin

First room that was given had very strong ammonia smell and the smoke detector was chirping. The beds were sloped and the condition of couch, carpets, were very stained. They kindly moved us to another room. Smell was better but still smoky and musty. Beds were better but couch and carpet was stained and dirty. Very run-down units that need a major redo. Breakfast was fine. No complaints. Staff was kind and helpful. For the condition of the the place the price point is way too high. I would not stay there again.

Friends_and_family Family

2/10

Poor

24 May 2026

Dr. Danielle Ayana

Unclean and unsanitary. Cobwebs in corners, an unclean shower and tub, walls filthy - we couldn’t identify all that was stuck to the walls. With such a listing it’s clear that there’s no quality oversight and management is allowing for this exceptionally poor service and the experience of the customer doesn’t matter.

4/10

Poor

18 May 2026

Clendon

The suites were in need of upgrading...return vents in the main room were spotted with mold...bathroom vents were very dirty with lint buildup...cigarette burns on the bedroom nightstand. You could smell the odor of cigarettes throughout the suite and adjoining rooms. We had an issue with loud music at 4am in the morning. Called the front desk and he wasn't much help. Also, a bird was singing through the night outside the suite. For a non-smoking hotel they were not compliant in enforcing their policies...wouldn't book with them again. I am wore out from the lack of sleep!

Family

4/10

Poor

15 May 2026

Ned

The room was dirty. The floor was dirty. There were food and crumbs in the sofa bed. No linens in the room for the sofa bed and we had to go to the office twice to get the correct linens. The phone in the room did not work. The room reeked of cigarette smoke, so much so that our clothes smelled like smoke. There was garbage on the sidewalk and overflowing the trash container outside. Breakfast was nothing to brag about. Property was not well maintained at all.

Friends_and_family Family

6/10

Pleasant

08 May 2026

Tracy

Perhaps, we had an off night for the cleaning staff, but my room was not clean to hotel standards. I’m not picky at all, and I debated even saying anything because I like to give the hotels the benefit of the doubt, but if I had been staying more than just a couple hours to sleep, I probably would’ve mentioned it to the front desk. Every person working there that I interacted with was really nice, so I feel bad leaving any kind of criticism. We also had someone follow us into the parking lot and security was on it. It left us with a nervous feeling, but I was grateful for the security guard.

2/10

Poor

05 May 2026

Alison

Room smelled heavily of smoke; it subsided a little bit after a few hours but it came back later in the day leading me to think either the room next to us or the one above us was smoking. The continental breakfast was subpar. Not a lot of offerings, there was cereal but no milk, luke warm coffee. Flossy at the front desk was the only good thing about the whole stay.

4/10

Poor

03 May 2026

Jeffrey

Our room was dirty and in poor repair. There was still garbage in the garbage can, kitchen and bathroom floors were very sticky, a sticky, dark stain on the carpet and said carpet had not been vacuumed. Cabinets in the bathroom were damaged. Looked like a dog chewed the corners.

Breakfast was just about cleaned out when we got there at about 8a on a weekday. There was only one worker available to refill things and some things weren’t able to be refilled at all, ie milk, salt & pepper, fresh fruit.

Partner

4/10

Poor

29 Apr 2026

Ivan

Regular clean room, regular to poor the staff and manager response, breaksfast and kitchen within expected conditions. I had to leave the hotel. As of today, I have not been refunded the amount paid.

Partner

4/10

Poor

27 Apr 2026

Jason

So first of all, the staff at the front counter was great. Rooms on the other hand not so much. The property claims it’s a smoke free facility and anyone who does smoke has to be 25ft away. Well the first room I checked into around 8pm completely wreaked of Marijuana. I’m allergic to that plus nicotine so I couldn’t even stay in the room for more than 5 minutes. I went to the front desk and at first they said they didn’t have another room to move me to but they would give me spray for the room. Yeah that’s not gonna work. I told them afterwards if they can just give he a discounted rate and I’ll just sleep in my car until another room is available and finally one popped up. Well that room was full of cigarette smoke from the prior tenant and also I’m pretty sure they share the same vent system as the other room directly behind me smelled like a smokers lounge and coming thru the vents at times. I notified the desk and they did nothing. Room was especially dirty in the kitchen and bathroom with a broken shower curtain rod. Stove was dirty and front door was warped so spiders and ants just come in whenever as I killed many. And just fyi, there seem to be many low income mid and long term tenants in this facility. Don’t expect any sausage or egg continental breakfast like other places as it’s just the basics. Next time o travel for a hockey tourney in this area, this will not be on my list.

Self

2/10

Poor

26 Apr 2026

FRANLYN

This place need a complete overhaul from the driveway to the bathrooms everything is stink broken and dirty, avoid!

Family_with_children

2/10

Poor

21 Apr 2026

Ratana

We arrived at the hotel around 2 AM due to a flight delay and expected to still be able to check in. Unfortunately, there was no one at the front desk. Even during night hours, there should be staff available to assist guests. We called multiple times with no answer and walked around trying to find an employee, but no one was present. After waiting a long time without any help, we were forced to leave and book another hotel. This was very disappointing and not the level of service you would expect.

Partner

4/10

Poor

20 Apr 2026

Louis

The outside of the property is in very descent shape but the rooms are terrible. Carpet and floors are not cleaned properly. The tub was scary. The remotes sticky. Wouldn't dare cook anything in the kitchen. I did like the lobby and the clerk who attended us. She did her best and was very nice. But the owner really needs to get some professional cleaners there ASAP

Family_with_children

6/10

Pleasant

19 Apr 2026

Joyce

the room is a good space but it smelled like smoke even tho it has a non smoking policy

8/10

Excellent

18 Apr 2026

Laureen

Our overnight stay a Philadelphia Suites was very good. However, there was one issue that caused me not to give our stay a 5. I was unable to take a shower in the morning because the water never got hot or even warm. The room phone was inoperable, and we had difficulty using the remote. Things like room cleanness, staff and kitchen and the breakfast was either excellent to very good.

Partner

8/10

Excellent

18 Apr 2026

Lance

A lot of potholes in the driveway need to be fixed

Self

10/10

Exceptional

16 Apr 2026

David

Everything was very good—except that the spout diverse was don't work property

Partner

8/10

Excellent

15 Apr 2026

Oleg

Kitchen not full eqipped .

Self

2/10

Poor

14 Apr 2026

Thomas

Do not stay here unless you are desperate

Family_with_children

10/10

Exceptional

13 Apr 2026

cassandra

Everything was clean. Person at the desk was really nice and helpful

Friends_and_family Friends

8/10

Excellent

12 Apr 2026

Tamarra

Everything was ok ,but found a few ants in the bathroom and people above were loud late night.. Other then that I was a nice room and location.

Self

8/10

Excellent

11 Apr 2026

Sean

Clean room

Self

2/10

Poor

09 Apr 2026

Marny

The day I was traveling with my baby, the hotel called me to confirm my reservation by having me pay for the room over the phone. I told then I didn't feel comfortable and that I had selected to pay in person in the hotel room. She was rude and didn't like that I wouldn't pay but I read her my reservation policy and had till later that day to pay without cancellation of my reservation. I also told her that I was traveling alone with a baby and would get in late. Then when I got there, other women that just checked in came back from their room to complain of it's smell. The women behind the desk gave them disinfectant spray as the solution. Then after I checked in the room was dirty. There was pee around the toilet. The bed looked like it was slept in. The sheets did not look or feel fresh. They felt old and used. Food crumbs were all over the carpet. There was sticky stuff on the night stand. Lamps were stained with water. The phone and lamp was broken. I called the front desk through my cell phone and the lady was rude. She said she couldn't help me and hung up on me. I tried to check out that night and they did not give me a refund.

Friends_and_family Family

2/10

Poor

08 Apr 2026

Alphonso

NEVER EVER AGAIN @!!

Family

8/10

Excellent

08 Apr 2026

Myresha

The room smell was strong. I had to grab candles and lysol

Self

4/10

Poor

06 Apr 2026

Iouri

Rooms were filthy.
They don't vacuum floor between guest stays.Kitchen tiles were sticky as they don't wash the floor. Air vents were covered in dust.

2/10

Poor

06 Apr 2026

Tayron

A lot noise outside

2/10

Poor

03 Apr 2026

Anje

terrible and dirty

8/10

Excellent

02 Apr 2026

Ramatoulaye

Well equipped kitchen, good for groups or families planning to cook. Breakfast needs some little improvement

4/10

Poor

31 Mar 2026

Erick

The place felt pretty run down and could really use some updates. The biggest issue for me was the cleanliness the room and some common areas didn’t feel as clean as they should have been.

The staff were nice and did their best, which I appreciated, but the condition of the hotel made the stay less comfortable overall. With better upkeep and more attention to cleaning, this place could be a lot better.

10/10

Exceptional

31 Mar 2026

Jonathan

We thought we'd have our own little space like an apartment - we end up sharing the living space with the main building. It's not a big deal but didn't expect it to be that way. Overall, it was a good stay

8/10

Excellent

31 Mar 2026

Sara

Room was large, bed was comfortable and bed/bathroom were clean. Kitchen was fully equipped, but kitchen floor could use an extra cleaning.
Close to the airport, but wasn't bothered by sound, which was nice. Super close to arena/stadiums, very convenient. Staff were friendly and check in was easy.

Partner

6/10

Pleasant

29 Mar 2026

Jeremy

The property is the definition of what you pay for. Not the best but definitely not the worst. It was a serviceable property. Spacious for sure. There is obvious wear and tear on the rooms with cracks, parts of shower not working properly, stains on carpet and sofa. However, for a weekend trip with the guys for baseball and nightlife, it served its purpose. Beds were clean and comfortable. Only spent the night in the room so for me wasn’t the end of the world if spending it with the guys there. Not a family getaway choice or one for a significant other. But for the price, it was a steal for the purpose we needed.

Friends

8/10

Excellent

29 Mar 2026

Dina

Nice room. Very clean, but could use some renovating/updating. Friendly staff.

Self

10/10

Exceptional

29 Mar 2026

Elaina

Everything was great

8/10

Excellent

29 Mar 2026

Oliver

My room had to be switched twice due to lack of pots and pans. Also smoke alarm what’s going off room had to be switched and found someone else clothing, and one of the drawers.

6/10

Pleasant

28 Mar 2026

ZAYNE

First room smelled of smoke heavily. Second room smelled better. Walls floors and furniture very dirty and stained. Bathtub backed up when other rooms used toilet/tub. It was a 1star place. I would never stay again. I felt uncomfortable. It was more like long term section 8 housing. Very sketchy. People where loud constant flow of loud talking people coming and going. Like a trap house. Not the type of place I ever stay.

Self

10/10

Exceptional

26 Mar 2026

Tamarra

Nice size and pleasant experience

Self

8/10

Excellent

26 Mar 2026

Alexandre

Everything was good but the smell f cigarette in the room which was supposed to be a non smoke room.

Partner

8/10

Excellent

23 Mar 2026

Tricia

Room was clean. The description stated that the unit would contain an oven, which it did not. It only had a countertop stove plate. Also, very limited electrical outlets working in the bedrooms. It was an accessible room so this is a significant issue. Missing 2/3 TV remotes. However, overall a good experience and met our needs for the weekend.

Friends

2/10

Poor

23 Mar 2026

Dorothy

I’m never going back I’ve been there before it’s never a good experience

6/10

Pleasant

22 Mar 2026

Mariana

AC was not working, sheets were stained, did not offer hand soap, house keeping only comes once a week, parking is $10 a night, continental breakfast was incredible sad, creamer for coffee was chunky and gross. None of which was stated when booking online

Partner

10/10

Exceptional

22 Mar 2026

Alicia

Perfect

10/10

Exceptional

22 Mar 2026

Alicia

Perfect

6/10

Pleasant

21 Mar 2026

Zachery

Not bad but not great

6/10

Pleasant

20 Mar 2026

Clifton

You have to take out your own garbage, they only clean the rooms once a week. There were a bunch of young adults walking around all night and it seemed like a young lady was working out of one of the rooms.

2/10

Poor

20 Mar 2026

Hepi

Check in time is not 3 pm but more than 4 pm . The room was not clean, and ceiling broken. And my room is noisy until 2 am morning . I heard about water machine, all the things, and i hear step foot from upstairs …😪

Self

2/10

Poor

20 Mar 2026

Carmellia

Rooms was dirty in the front desk didn’t have any clean towels or washcloths, blankets or sheets. My blankets on my bed had cigarette burns.

8/10

Excellent

20 Mar 2026

Michelle

Clean room

2/10

Poor

18 Mar 2026

kamyrah

room was horrible, someone when into my room when i wasn’t there .

4/10

Poor

18 Mar 2026

Amber

Burn holes in the sheets, hairs on the toilet, room smelled bad enough it gave me a headache. Serves me right for choosing the cheapest hotel.

4/10

Poor

17 Mar 2026

Julian

Room wasn't cleaned well beforehand. Lots of debris on the floor including a some broken glass shards from what might have been a pipe. Additionally the bathroom shower/tub drain was clogged with visible dirt and debris left behind. Although the room was non-smoking, it still smelled of stale cigarettes.

4/10

Poor

15 Mar 2026

Mike

Not happy with this location, room said non smoking but it absolutely had a lingering smell of smoke, shower didn’t work properly, and whenever the room adjacent used the shower a loud noise came into the room (including at midnight and early in the morning )

2/10

Poor

15 Mar 2026

maria

The room was disgusting and dated. I don’t care about the dresser. They’re all taped up and everything we weren’t planning on putting anything in them anyway, but the bathtub was filthy. The bottom of it was black when we turned the bed down to go to sleep remove the top comforter or bedspread, and when we pulled it back, the comforter that or blanket that was on the bed was filthy. It looked like it was just dragged through the mud. I had red stains on it and dirty as heck and when we walked in, there was a dirty rag laying on the floor very disappointed never saw a hotel room is filthy ever.

Friends_and_family Friends

10/10

Exceptional

15 Mar 2026

Ralph

Clean room great stay

Partner

4/10

Poor

15 Mar 2026

Magally

The room had a bad smell and the sofa coach had tons of cheetos and weird stains so we didn’t use it. We couldn’t sleep because of strong noises that were apparently other rooms showers.

Business

2/10

Poor

15 Mar 2026

Sean

Lobby staff unfriendly at check-in. Dirty counter and sink. A group was being loud in the common area outside our room until 2am. Called the lobby to ask staff to have them be quiet but did not get an answer.

Friends_and_family Family

2/10

Poor

14 Mar 2026

Rachael

AVOID!!! This place is disgusting. Stains and heavy wear and tear throughout room. Half the outlets didn’t work, the room REAKED of smoke, and there was a rusty piece of metal just laying on the floor. The staff member who checked us in acted like we were an inconvenience and barely spoke to us except for short clipped sentences. When we came to complain about the smoke she just said “okay” and handed us this canister that resembled a flea bomb that sprayed citrus everywhere. It smelled awful. Our key cards didn’t work and we had to get new ones. The breakfast they served was pathetic. No hot food and my orange was rotten! So disappointing and nothing like the quality the pictures on the website showed.

Partner

2/10

Poor

14 Mar 2026

jillian

First room was absolutely filthy. Ripped furniture. Stains everywhere and reaked of smoke. They did move us to a different room. It was better but still unclean. Dead bugs on the floor. Shower was gross. Never staying at an extended stay again

10/10

Exceptional

12 Mar 2026

Alicia

Everything about this place deserves 5 stars even down to the staff everyone has been very pleasant helpful & easy to communicate & deal with they make me & my children stay here very comfortable!! I will always recommend this hotel to somebody when in search of a good hotel to stay at in the city. Best of the best hands down

Friends_and_family Family

10/10

Exceptional

11 Mar 2026

Maribel

All excellent

Partner

2/10

Poor

08 Mar 2026

Walter

Room was not ready at 4p when we arrived. I asked for an additional bath towel 3 times and also to have the toilet seat tightened due to it being loose. As well asked for a garbage can since there was none ine the room

Partner

4/10

Poor

08 Mar 2026

Yolanda

Comforter had a massive brown stain on it. There was an empy condom wrapper left by the bed. I was just disappointed.

Partner

2/10

Poor

08 Mar 2026

Griselda

The room smell bad ( cigarette) and has supost to be no smoking room..

Partner

10/10

Exceptional

08 Mar 2026

Jennifer

Bed was comfortable, room was cozy made u feel like home only thing that disappointed me was the stove didn’t work … I brought my own stuff to cook an couldn’t even cook for me an my other half I had to travel to make the food an bring it back but everything 100 thanks for the stay I will be coming back soon …

Partner

2/10

Poor

03 Mar 2026

Michael

I got no co-operation from the beginning to the end, and get the services that were supposed to be provided, at all

Self

6/10

Pleasant

03 Mar 2026

howard

Bathtub drained slowly, room smelled like smoke, parts of the rug were detached from the floor and parts of the sofa were severely worn. Disappointed.

Partner

4/10

Poor

01 Mar 2026

Lou

room was not cleaned

Business

10/10

Exceptional

01 Mar 2026

Timothy

Good space

10/10

Exceptional

01 Mar 2026

Timothy

Nice

10/10

Exceptional

01 Mar 2026

Timothy H Gregory

Nice

8/10

Excellent

01 Mar 2026

Jeffrey

Room was nice. It was clean. The staff was very helpful.

2/10

Poor

26 Feb 2026

paul

This is the absolute worse hotel I have ever stayed in. Please listen to me and dont reserve a room. The place is old and worn. Went in my room and had 2 broken mirrors in one room( cracked). Pots and pans dirty. Manyothers..management in

Self

6/10

Pleasant

25 Feb 2026

Tyronne

The rooms need to be properly cleaned. There were cobwebs and dust all over the place. There was hair in the sink and bath tubs. There were literally live spiders with huge webs and babies in the corner of each room. I am a guy and dont complain, but my lady was freaking out. Fortunately, after a call someone came and cleaned up the room for like 1.5 hours. But it should have been before we walked in there

4/10

Poor

23 Feb 2026

alexis

The sofa was stained and the room was dirty in general. The beds look like they had not had clean sheets and they didn't have any other rooms to offer NOR did they offer to compensate.

Business

2/10

Poor

22 Feb 2026

Yamilet

The room was absolutely disgusting. As soon as you walked in you got hit with the strong smell of marijuana. Body hair on toilet, sink and bath. Utensils used and not washed. A cigarette burnt blanket. Stains everywhere: walls, couch, night stands. I mean just disgusting. Made it only 5 minutes in the room. Went to ask for refund got told only manager could process the refund I had to call 4 different times and send an email to get my refund. AND it was sent in two instead of the whole amount at once. NEVER AGAIN! Would rather sleep in my car.

Partner

6/10

Pleasant

20 Feb 2026

robert

Older property that can use updating. Shower was poor, diverter wasn’t working properly and only half the water reached the shower head. Front desk staff wasn’t overly friendly.
Minimal breakfast poorly looked after.

Partner

2/10

Poor

19 Feb 2026

Bre

Dirty blankets , and the couch had an couple noticeable stains on there

2/10

Poor

18 Feb 2026

Dongmei

There are red and white marks on the floor, and there are also water stains on the sofa. It means there are crumbs from instant noodles left for a nearsighted person’s convenience. The floor is full of dirty debris, and the attitude is extremely bad. Never want to come back.

Self

10/10

Exceptional

16 Feb 2026

Ashley

Staff friendly nice room