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The Franklin On Rittenhouse, A Boutique Hotel
Philadelphia - PA · United States
1715 Rittenhouse Square StreetView location
9.2/10Excellent1,000 Reviews
Cleanliness9.6/10 9.6
Service9.6/10 9.6
Comfort9.2/10 9.2
Condition9.0/10 9.0
Location9.6/10 9.6
Neighborhood9.8/10 9.8
Value9.6/10 9.6
Amenities8.6/10 8.6
See all ratings- Hotels with charm
- Historical
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Franklin On Rittenhouse, A Boutique Hotel
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Make yourself at home in one of the 20 individually decorated guestrooms, featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, as well as phones with free local calls. Distances are displayed to the nearest 0. 1 mile and kilometer. Rittenhouse Row - 0. 1 km / 0. 1 mi- Rittenhouse Square - 0.
1 km / 0. 1 mi- Walnut Street - 0. 4 km / 0. 2 mi- Liberty Place - 0. 5 km / 0. 3 mi- Academy of Music - 0. 5 km / 0.
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With a stay at The Franklin on Rittenhouse, A Boutique Hotel, you'll be centrally located in Philadelphia, steps from Rittenhouse Square and a short 2-minute drive from Pennsylvania Convention Center.
This boutique hotel is 1.5 mi (2.5 km) from University of Pennsylvania and 3.7 mi (6 km) from Lincoln Financial Field. Make yourself at home in one of the 20 individually decorated guestrooms, featuring espresso makers and flat-screen televisions.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, as well as phones with free local calls.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
Popular amenities
Free WiFi
Dining services
Concierge
Entertainment
Non-smoking
Check-in and check-out
Check-in from
4:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Noise-free rooms not guaranteed
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 11
Pet max weight (per pet) in lb is 25
Only dogs are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- An effective city/local tax rate of 7 percent will be charged
- Resort fee: USD 33.49 per accommodation, per night
- Breakfast
- Housekeeping
- In-room bottled water
- In-room coffee
We have included all charges provided to us by the property.
-
You need to know
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Property Registration Number 832073
-
Minimal age
21
-
Optional fees
- Pet fee: USD 75 per accommodation, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Rittenhouse Square
0.1 km / 0.1 mi
Walnut Street
0.3 km / 0.2 mi
Liberty Place
0.4 km / 0.3 mi
Academy of Music
0.5 km / 0.3 mi
Miller Theater
0.5 km / 0.3 mi
Kimmel Center for the Performing Arts
0.6 km / 0.4 mi
Love Park
0.9 km / 0.5 mi
City Hall
1 km / 0.6 mi
Free Library of Philadelphia
1.1 km / 0.7 mi
The Mütter Museum
1.1 km / 0.7 mi
Thomas Jefferson University Hospital
1.1 km / 0.7 mi
Benjamin Franklin Parkway
1.3 km / 0.8 mi
Pennsylvania Convention Center
1.3 km / 0.8 mi
Independence National Historical Park
1.3 km / 0.8 mi
Cathedral Basilica of Saints Peter and Paul
1.3 km / 0.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 1900
- Year of most recent renovation: 2007
- Total number of rooms: 20
- Number of floors (main building): 3
- Number of floors (annexe): 4
- Single rooms: 22
- Double rooms: 1
- Junior suites: 2
- Suites: 2
- Accessible rooms: 1
- hotel
- American Express
Show 30 more facilities & services
- Diners Club
- MasterCard
- Visa
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Bicycle hire serviceExtra charge
- Multilingual staff
- Air conditioning in public areas
- Hotel safe
- Cloakroom
- Lift access
- Newspaper stand
- Garden
- Concierge
- Gym
- Luggage room
- Café
- Bar
- Restaurant
- TV lounge
- MassageExtra charge
- Spa treatmentsExtra charge
- Hairdressing salon
- Breakfast
- Continental breakfast
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Franklin On Rittenhouse, A Boutique Hotel
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Franklin On Rittenhouse, A Boutique Hotel
SUITE KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Franklin On Rittenhouse, A Boutique Hotel
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Franklin On Rittenhouse, A Boutique Hotel
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Franklin On Rittenhouse, A Boutique Hotel
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Franklin On Rittenhouse, A Boutique Hotel
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Franklin On Rittenhouse, A Boutique Hotel
APARTMENT KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Franklin On Rittenhouse, A Boutique Hotel
APARTMENT KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Franklin On Rittenhouse, A Boutique Hotel
APARTMENT WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Franklin On Rittenhouse, A Boutique Hotel
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT CLASSICAPARTMENT • CLASSICAPT.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Franklin On Rittenhouse, A Boutique Hotel
APARTMENT CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: APT.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accesible DeluxeDOUBLE • Accesible DeluxeDBL.H6-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Franklin On Rittenhouse, A Boutique Hotel
DOUBLE Accesible Deluxe
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Franklin On Rittenhouse, A Boutique Hotel
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Franklin On Rittenhouse, A Boutique Hotel
100
reviews shown
Mike
Great location. Very large and clean rooms.
Robert
Convenient location, comfortable bed and quiet, but overall a tired hotel. Windows dirty and did not open which was too bad given A/C often could not cool room. Nice desk person provided a fan, but still room was hot, damp and musty. WiFi spotty. Overall OK but I think there are better options for the price
Genevieve
Fantastic day from start to finish. The hotel accommodated all of my requests. The location is excellent, with parking across the street and a plethora of fantastic food options nearby.
Laura
I enjoyed my stay at this quaint boutique hotel. The staff was extremely helpful and kind throughout my visit. The hotel is tucked just off Rittenhouse Square on a charming side street, and walking to Walnut Street for shopping and dining couldn’t have been easier. The complimentary breakfast was lovely, and the rooms were tastefully decorated. I truly loved my experience here and plan to stay again anytime I’m in Philadelphia. I would highly recommend it to my friends.
Gaelin
I was disappointed by everything at this property after reading extensive positive reviews of the hotel. It truly felt like a bait and switch and I felt ripped off for what I found upon arrival. Given it was already paid for at a very high price, I made do, but to start off with, it was dirty and run down. Perhaps I did not read more carefully, but the presence of a restaurant was appealing to me, but it is not open all day and the only breakfast served was extremely minimal with stale pastries in a dark stuffy room (it is photographed extremely well on the website). The room was run down and things were falling apart. I was suprised to find out that I needed to request housekeeping services and it was not automatic at the pricepoint, but they did say that I could have it if I wanted.
The women at the front desk were very nice, but other than that, I would never stay or recommend this property.
The women at the front desk were very nice, but other than that, I would never stay or recommend this property.
Robert
Excellent breakfast, pleasant helpful staff
Comfortable room
Bathroom needs improvements—poor drainage and low water pressure
Comfortable room
Bathroom needs improvements—poor drainage and low water pressure
Claudia
Love the place and the manager Doug is so accommodating!
Charles
Nice stay for weekend in Philadelphia. Music from club next door was loud until midnight one night. Breakfast was a little skimpy. Also parking was a bit of an issue.
Neighborhood was great with a lot to do.
Neighborhood was great with a lot to do.
Nicole
Beautiful!
Brent
Staff was friendly and helpful. Breakfast had nice selection. Room and bathroom were clean. Main complaint was lack of storage space for clothes, and the bedside tables were small.
Colin
Excellent location near Rittenhouse Square and good restaurants. Convenient parking lot across the street. Friendly staff.
Tyler
It was a very weird stay. I never want to get anyone in trouble so I’ll say is when we were checking in there was a guy we assumed was a crazy homeless man screaming on the phone outside. We were nervous to even go inside because he was close to the entrance. We’re waiting in the empty lobby for about 5 minutes, called out “hello” a few times before finally the man screaming outside came inside. Turns out he was the one who was supposed to check in. We get up to our room and the ac doesn’t work unless you turn it all the way down AND the toilet won’t flush. I know the staff knew about it because the back of the toilet was half off when we got into the room. Overall the property is cute and in a good location but we ended up leaving early because we couldn’t deal with the toilet or the room being either muggy or ice cold. Fails frustrating for spending over $700 for a two night stay but it is what it is.
Arcangela
Staff was helpful and friendly. The speakeasy is a real asset!
David
Clean efficient staff. Very quiet , staff graciously mannered
Clay
Clean and charming. Great location and staff.
Katy
Hotel was nice - but overall fell short for me. We arrived early, and were told we would receive a phone call when room was ready, but did not - returned to hotel in evening to find our room was ready. Additionally, was told on arrival there would be no housekeeping for room - which was disappointing, but okay as we were told on check in - however, after two days of a stay, when asked if we wanted a room refresh, we said yes but it was never done - so no fresh towels or trash cans emptied as we had hoped.
The location is incredible, walkable - safe street. However would choose another hotel for the price, and lack of amenities for another trip to Philadelphia.
The location is incredible, walkable - safe street. However would choose another hotel for the price, and lack of amenities for another trip to Philadelphia.
Dorian
I loved the room - “The Gilded” - I was given! It was so clean and spacious. Everyone working at the Franklin was super nice and accommodating. Lovely continental breakfast. And in a perfect location!
Mauricio
Didn’t eat breakfast
Patrick
The AC was not on yet, our windows could not be opened. Room was unbearably stuffy, we had to check out the same day we checked in.
Stanley
Nice location, friendly staff;
Suggestions-
Temp in 308 was hot - told desk but still hot
Breakfast - consider adding oatmeal to choices
Suggestions-
Temp in 308 was hot - told desk but still hot
Breakfast - consider adding oatmeal to choices
Aimee
Location was excellent and should have been a quiet road as it’s a side road but rubbish/recycling picked up at like 0530 in the morning on two of my 3 mornings meant I didn’t sleep well. My shower control must have been broken because my shower was luke warm whilst the sink’s hot water was very hot! I’m not sure if the food in the room was free but it didn’t occur to me that it may have been until I saw the enormous amenities charge to my bill. It would have been nice to make that clear..just requires a little note or being told at check in. The continental breakfast was very average but I’m not a breakfast person. The staff were great. On balance I would not stay there again.
Joanne
The bed was Terrible!.TOO SOFT! I had to sleep on the floor! I was to be compensated but have yet to see it.
No help at all!!!!
No help at all!!!!
Demaris
Great location and lovely staff.
Jude
The staff at this hotel are excellent, accommodating and super helpful. They made the stay. the property location is perfect, right off Rittenhouse Square. Our room was a little worn and way to hot.
Jennifer
Great people and service.
Allison
Unique hotel in old building in nice, quiet location - yet close to Center City and most everything else. Great staff, great breakfast. Very walkable.
Susan
The apartment as part of the Franklin aa’s lovely and very comfortable. Staff went above and beyond, will definitely return!
Cheryle
Lovely place in very convenient location. Gorgeous rooms. Since our last stay: Bar entrance has moved next door. Breakfast has moved upstairs. Preferred the ambiance downstairs, and seemed like a little less selection, but still very good.
Andrew
Really nice and unique property. Staff are great: knowledgeable and unusually friendly.
Zirkle
Paige was outstanding! The entire staff was great. Loved our time at The Franklin
Jordan
Clean room, courteous staff, and nice breakfast.
Caro Lin
Extremely nice staff
Kristen
Excellent location, beautiful hotel, super friendly and helpful staff, and reasonable rates. The continental breakfast was even nicer than we expected. We would gladly return!
KELSEY
The staff was very friendly and they had everything you would think of needing.
matthew
Beautiful, old building that lived up to its boutique atmosphere. Great (included) breakfast with attentive, friendly staff throughout our stay. Facilities appeared to need a little refreshing, paint job in room was not up to the standards of the rest of the hotel, but highly recommend for solicitous staff, great location, and comfortable, spacious room.
Christina
This was the perfect location for us to spend New Year's day and attend the parade. The front desk and restaurant staff were all super friendly and helpful. Our room was very quiet and comfortable.
Alannah
We stayed in'The Aristocrat' and it was overall a fine experience but way too warm (couldn't adjust the heating) and the bathroom needed updates. If we were to return, we would probably upgrade to King bed as those rooms were bigger and clearly better maintained (such as 'The Monarch' where our friends stayed) which also had a bigger and nicer bathroom.
Connor
Staff was friendly and the bar next door was fantastic but with the price I payed I wish the bathrooms were cleaner and more updated.
Daniel
Put me in a different room than what I reserved
richard
The staff were great. The room was really nice and comfortable. The lobby is small but functional. Overall, a great experience.
Matthew
Overall hotel is ok, staff was friendly/helpful. The hotel is definitely showing its age and could use some renovations, but understandable given the price point in this area of town (don't go in with expectations of a luxury hotel). The main issues that lowered the rating are:
1). The shower in my room needs some TLC; mildew is present.
2) Our window was facing the dumpsters outback . I wouldn't have minded this so much except that starting at 3am they were being picked up and this went on periodically for a few hours, messing up sleep.
1). The shower in my room needs some TLC; mildew is present.
2) Our window was facing the dumpsters outback . I wouldn't have minded this so much except that starting at 3am they were being picked up and this went on periodically for a few hours, messing up sleep.
David
Dark room. Staff was friendly
Phyllis
Staff, amenities, great room
Felicia
The staff went above and beyond when I needed assistance, incredible people. The street it’s on isn’t one of the main streets so it was pretty quiet. The room was comfortable and had all the amenities I needed, even plenty of shelf space in the large shower! Will stay here again.
Frederick
Good location
Nancy
Rittenhouse Square comfort
Great location and great place to stay. A B&B with involved staff and a commitment to guest comfort and convenience. New breakfast area holds just-baked pastries and fruit, besides juices and coffee. We enjoyed our stay - our third or fourth here - very much.
victoria
Sometimes I prefer a boutique hotel but this didn’t pay off. Overpriced, not luxury, not elegant, poor staff training. There’s a $34 per night extra fee for a disappointingly limited breakfast in a dirty dark bar, wifi, water and coffee. There’s persistent late night and early morning noise from bar patrons at night and the garbage truck/businesses in the am. Even though they asked about room choice and were almost empty, I got a small room with unpleasant drawings on the ceiling, no bedside table or lamps, cheap bed, smelled, closet wouldn’t close. Have to call front desk for temperature change. Didn’t diclose that they couldn’t turn on the heat, but only turn off A/C the first night. Brought a room heater the second night after switched rooms. Halls and stairs and rooms are confusing, without signage. Random and confusing light switches and outlets. Poor lighting. Elevator doesn’t go to all rooms. Front desk staff couldn’t recommend restaurants. Maid ignored do not disturb sign and started cleaning while at breakfast. Pros: Rittenhouse Square park is nearby. A lot of effort put into restoration decor.
Melodie
We loved our stay. Staff is top notch. Bar and breakfast are 100%.
Jon
Great little boutique hotel in awesome location for museums, reastaurants, independence square, etc. staff was super nice as well.
Eric
Very friendly check in process.
Paul
We love this hotel! Have stayed several times. All of the rooms are so unique and always clean. Staff is so welcoming, helpful and friendly. And there is a wonderful bar on the premises. Make sure to stop in for a craft cocktail.
michele
Hotel is in great location. Staff were so nice and helpful.
Douglas
Had a great stay! Stef was awesome, he helped me check in and was super friendly and informative. Would definitely stay here again - I’ve stayed at several hotels in center city and really enjoyed this one.
Rachel
Staff was really friendly! Location was great!
Tracy
Very close to Rittenhouse Square - great bar and staff. Very walkable.
Verified traveler
Not clean, missing basic hotel room items
The room was missing a desk and a dresser. The bathroom was not clean-see pics. The was a beat up mini fridge laying on the floor. Also note the placement of the toilet paper dispenser. This hotel is far from luxury as advertised.
Benjamin
Loved it!
Our flight got canceled and we stayed in Philly for the night. Found The Franklin on Hotels.com for a good rate and took a chance. We were so pleasantly surprised. We stayed in one of the apartment-style rooms—I loved the interior design. Beautiful and new. Will definitely stay next time I’m in town!
James
We enjoyed our stay. This was our first time in Philly and Rittenhouse Sq area was recommended.
The hotel is small, the room was nicely decorated, had all we needed. The breakfast was simple enough to hit the spot. The staff were fabulous but Addison was my favourite. Nice to be welcomed with a kiss when you entered the lobby!! (Addison is a black lab in case you were wondering 😜).
We walked all over the city with ease, never felt unsafe and even took in a Phillies game via the subway…super efficient.
We loved Philadelphia and look forward to visiting again.
The hotel is small, the room was nicely decorated, had all we needed. The breakfast was simple enough to hit the spot. The staff were fabulous but Addison was my favourite. Nice to be welcomed with a kiss when you entered the lobby!! (Addison is a black lab in case you were wondering 😜).
We walked all over the city with ease, never felt unsafe and even took in a Phillies game via the subway…super efficient.
We loved Philadelphia and look forward to visiting again.
Debra
We enjoyed the speakeasy style bar! What a wonderful way to end the night before heading upstairs to a very comfortable bed.
Colin
We parked our car across the street and did not use it our entire visit.
Suzanne
No
Shirley
parking not easy...
Verified traveler
Weekday stay
Upon check in we had to wait at least 10 minutes for someone to even arrive at the front desk to help us. Room was outdated. Bathroom and shower were great. Bed was very comfortable. Room was quiet. Overall a little pricy for what you get.
Marisa
Very comfortable bed. Really nice bathroom. Coffee maker in room. Breakfast was lovely and complete.
Robert E
Property was great! Staff was very friendly and just a warm overall feel to the hotel.
Richard
Visit this hotel!!
Wonderful boutique hotel, reminded us of Europe. Room was clean and cheery. Staff was kind and helpful. Excellent location!!
Rachel
Disappointed with this property. While the location is good and the staff is amazing…the room lacked AC controls, no mini fridge, no desk, very small and cramped.
George
Great Stay....will book again
Ann
It was ok for the night but didn’t love the room. Wouldn’t stay again, very close to everything parked my car and walked around.
Marcia
My go-to hotel in Philly! Boutique and unique and a block from Rittenhouse Square!
Roger
It was a nice place with friendly staff, but it did not have air conditioning.
Edward
Breakfast could have been better and we would have liked to have had it earlier.
David
Liked the location
Thomas
very friendly helpful staff. very nice, clean and conformtable rooms
Michelle
i love boutique hotels because of the unique designs and character. the decor was really beautiful and the staff was very friendly. however, the paint in the room was chipping in certain places. the water pressure in the shower and bathroom sink was abysmal. also, the toilet paper was holder was under the sink, so strange. overall, it was a pleasant experience.
Judith
Great!
Meghan
We came at 4:00 pm when our room was supposed to be ready. It was not. The room had a broken window and one that would not close. The first night was very noisy. Our room was right by the elevator, so we heard everything.
Alan
Botique feel in the heart of the city
Sonia
Hotel Review
I recently stayed at this hotel and found it to be an overall decent option for travelers. The location is fantastic, making it easy to access nearby attractions and amenities. One of the highlights of my stay was the quality of the products provided, such as the sheets, towels, and soap, which felt luxurious and added a nice touch to my experience. Additionally, the breakfast offered a good selection of items to start the day.
However, I did encounter a couple of downsides during my stay. The room was quite small, which made it a bit cramped for my liking. Moreover, I was surprised to find that there was no air conditioning, which can be a significant drawback, especially during warming season. Overall, while the hotel has its perks, potential guests should consider these factors before booking.
I recently stayed at this hotel and found it to be an overall decent option for travelers. The location is fantastic, making it easy to access nearby attractions and amenities. One of the highlights of my stay was the quality of the products provided, such as the sheets, towels, and soap, which felt luxurious and added a nice touch to my experience. Additionally, the breakfast offered a good selection of items to start the day.
However, I did encounter a couple of downsides during my stay. The room was quite small, which made it a bit cramped for my liking. Moreover, I was surprised to find that there was no air conditioning, which can be a significant drawback, especially during warming season. Overall, while the hotel has its perks, potential guests should consider these factors before booking.
Theo
Clean
Overall comfortable, clean hotel but room was too hot with warm early April weather and A/C didn’t work effectively. Good location.
Patricia
Repeat Visitors to The Franklin
My husband and I love this boutique hotel. It only has 20 rooms and each is decorated differently. The front desk folks and those who staff the breakfast (free) room are always professional and friendly. Rooms are very clean and beds are very comfortable. The hotel is conveniently located to Rittenhouse Square where we often visit our son. Definitely give it a try!
Ronald
This property is staffed with individuals with lack of knowledge or skill is hospitality. Rooms are not as advertised. They are below average in appearance. Outlet and light didn’t work in one corner of the room. The rooms were hot and there is no AC in each room. Hotel staff did not know how to make the room cooler. Awful sleeping conditions and overall lack of care for the customer comfort or enjoyment . The parking garage on the website in not convenient if you have luggage and cash only, avoid that garage. There is a parking out right in front of the hotel but they don’t want hotel guest parking there. Overall this was one of the worst hotel in Philly that I’ve stayed at and by far does not live up to the standards of the rest of the Rittenhouse hotels. Dot not stay there for more than $75. There are nicer, better staffed low end chain hotels
jennifer
The staff were very accommodating and welcoming. We left and returned at odd hours but the concierge was always present and willing to answer any questions we had. The rooms are also nicely furnished and cleaned by the janitorial staff. There are quite a bit of stairs within, but the room was very spacious with plenty of storage for our bags.
Breakfast is the same everyday, but there was a nice spread of items to choose from during our stay.
Breakfast is the same everyday, but there was a nice spread of items to choose from during our stay.
Noah
There was a nice dog at checkin.
Ed
Friendly, attentive, knowledgeable staff greeted us at every opportunity.
Deanna
Friendly, accommodating staff, lovely room, located very close to fantastic restaurants. Definitely will be back!
Michelle
Unique property close to great restaurants with an impeccable management team that ensures your experience
Hollis
Staff was very friendly, hotel was beautiful with different artwork and there was a continental breakfast!
Richard
It has character and the staff and breakfast are excellent.
Diana
The staff is absolutely fantastic and the rooms are wonderfully unique.
Marc
Overrated
Richard
We last stayed hereditary years ago in the same room. This property has been transformed from a classical boutique property/ to euro modern whose improvements are hip and relevant for today. Staff is the best part of the experience with everyone interested in your experience. Bravo.
Derek
Incredible staff and a beautiful and clean historic hotel! Absolutely perfect!
Margaret
Rittenhouse secret
From the time we got there, the staff was friendly and accommodating. Definitely will return.
Rovena
The staff was incredible, the complementary breakfast was convenient and delicious, the rooms are clean and a perfect size. The hotel is cozy and in one of the best locations in Philly. Everything you need is walking distance. Perfect for those auditioning at Curtis Institute.
Anita
A very friendly staff. I had a large room. It's a small hotel with 3 floors. I liked the personal touch.
Evan
Perfect boutique hotel--cute, charming & welcoming
We had a wonderful stay at the Franklin from check-in to departure. When we arrived, the front desk manager was personable, friendly, and very welcoming. That set the tone for our time there -- everyone we met in the lobby, hip cocktail bar, brunch service, or any other part of our trip was warm and caring. The room was cozy and personable, with a comfortable bed and amazing shower with both rainfall and spray showerheads. The location is fantastic too. The only caution I'd give is that the desk in our room was not very big, so only good for a quick email check and not serious work on a laptop. But this stay was for fun anyway, so that was not a big deal so much as an observation. But for a romantic or fun getaway, the Franklin is perfect. And the cocktail bar hidden off the lobby was a cool bonus too! We appreciate how everyone there made our stay so enjoyable and special, and look forward to coming back soon! Each room is decorated differently with a personality of its own, so it would be fun to check out a different one next time for a twist.
Neno
The staff was great and you can't beat the location. We'll definitely revisit.
Karla
Very convenient location. Great breakfast b
THOMAS
Here is the real deal with this place- parking is a nightmare Rooms are very depressing,No heat which is unbelievable and no covers to speak of.I booked because reviews were positive which I can’t believe. I did not stay and most likely will not see a refund. Went to The Sofitel.
Location & surroundings
The Franklin On Rittenhouse, A Boutique Hotel
1715 Rittenhouse Square Street, Philadelphia, United States
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The Franklin On Rittenhouse, A Boutique Hotel
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