Name: AKA Korman Communities Rittenhouse Square
Address: 135;South 18th Street, Philadelphia, 19103, US

10/10

Exceptional

01 Jul 2026

Andrea

I was greeted by their very friendly front desk staff. We stayed in a king suite. The room was immaculate, the kitchen was immaculate. The restaurant downstairs is top-notch.
Will be staying there every time we go to Rittenhouse. My only complaint is that across from the toilet there’s a clear glass shelf. That shelf is not placed well. My husband and I both hit our heads on it. I put my red shirt on the shelf so that it was more visible to us and we stopped hitting our heads lol but other than that, I would highly recommend this hotel. We travel frequently and for this to be the only thing that I can say about a hotel is rare.

Partner

6/10

Pleasant

06 Jun 2026

Ayesha

Parking at the hotel was very confusing. I was told that I could park at the nearby garage with in and out privileges but I ended up having to purchase the parking pass online and the parking pass only allowed me to go in and out when I hit the “help” button at the garage to ask for admittance and to ask to exit. Parking was also very expensive. I called the hotel before hand to ask about parking and was told there were 2 garages available but the rep at the hotel failed to offer the address or details of what to expect/pricing. Had I known parking would be $52 a day, I would have just settled with Lyft/Uber instead.

The room was okay; however there were spiders in the corners on the walls. Pest control should spray more. I also had to call maintenance to drill holes in the window coverings because when the wind blew the panes would bow in and out which made an annoying noise. The air conditioner was way too loud. Perhaps this was because the hotel’s shell is a much older building. There was hair in the shower which was also a disappointment.

The hotel staff was very friendly and accommodating upon my arrival which I appreciated. If I visited Philadelphia again I would choose the other new AKA Rittenhouse to experience a more polished and newer room.

Self

10/10

Exceptional

03 Jun 2026

Lori

Always enjoy my stay here. Staff, facilities, neighborhood are all top notch.

Partner

10/10

Exceptional

26 May 2026

Greg

This is a wonderful hotel - GREAT location and the staff is absolutely incredible. Special call-out to front desk professionals Bianca and Jordan, and bellman, Greg, for their exceptional hospitality. I stayed in a suite that included a full kitchen, decorative fire place, seating area, and private bedroom. The room was well maintained and very clean. This is now my 'go-to' hotel in Philly.

10/10

Exceptional

18 May 2026

Anne

Fantastic location.
Lovely suite

Friends_and_family Family

10/10

Exceptional

10 May 2026

Thomas Charles

Had a great stay, would stay again and would recommend.

Partner

10/10

Exceptional

06 May 2026

jacqueline

I’m a high maintenance type of traveler and typically stay in 5 star hotels. That said, AKA was a terrific and I wouldn’t hesitate to stay again. The 1 bedroom suite was huge and fully furnished (a fully furnished apartment with complete kitchen). The property was clean, staff was super friendly and helpful and there is even a conference center you can use if traveling for work. My only complaint is noise from the street can get fairly loud, but that’s not the hotel’s fault. Anywhere in Rittenhouse Square would have noise. I do highly recommend AKA if traveling to Philly, especially if on an extended stay.

Business

8/10

Excellent

26 Apr 2026

Janet Batt

The location is outstanding, right on Rittenhouse Square. The staff is incredibly helpful and super nice. Doorman will hand you an umbrella on your way out the door if it’s raining and without asking, ask where you are going and try to direct you the most efficient way - lot of traffic and road closures in the city. Attached restaurant, which is nice, but walkable to a million other places too. Again, location really can’t be beat. It’s nice to have more space than a just a bedroom with a bed. A great place to stay in the city.

Partner

10/10

Exceptional

25 Apr 2026

Cynthia

Really enjoyed the small bar downstairs. Had a nice date-night type crowd on a Fri night

Partner

8/10

Excellent

25 Apr 2026

Tonya

I didn't eat anything

Partner

10/10

Exceptional

25 Apr 2026

Emily

This hotel was perfect for everything I needed. The studio kitchen was large and well-equipped. The location on Ritttenhouse Square is ideal! I will definitely stay here again.

Self

10/10

Exceptional

22 Apr 2026

Deborah

It was great.

Partner

10/10

Exceptional

20 Apr 2026

Harmony

Spacious 2 bedroom with room for us and two teenagers. Friendly helpful service. Enjoyed brunch at AKA Kitchen.

Family

10/10

Exceptional

20 Apr 2026

debra

the property was in a great location with everything we needed in walking distance. the staff was wonderful. we had brunch in their kitchen on sunday. the food was delicious and the staff there was great.
my one suggestion would be to install a grab bar in the shower for safety

Partner

10/10

Exceptional

03 Apr 2026

Helane

This hotel was fabulous. The rooms and common areas were clean and fully equipped. The gym, tho small, had everything I needed and I was the only one in it every time I went. The location, at Rittenhouse, was so convenient. But the staff was beyond belief - warm and welcoming, helpful, and highly competent. In particular, we appreciated the presence and service of Maria and Wister at the front desk and the Doorman, Greg. I never want to stay at another hotel in Philly!

Partner

10/10

Exceptional

03 Apr 2026

Helane

N/a

Partner

10/10

Exceptional

14 Mar 2026

Deirdre

Room was clean, staff at front desk (Juliet) was warm, friendly, knowledgeable and the restaurant on site was terrific. A unique menu, wonderful staff.
Parking though we had to walk in wind and rain was convenient enough.

Family

10/10

Exceptional

07 Mar 2026

Joseph

Yes

Partner

10/10

Exceptional

28 Feb 2026

Sara

Clean and beautiful rooms, comfy bed, friendly and thoughtful staff!

Partner

10/10

Exceptional

28 Jan 2026

Yaoting

Staff

Leisure

10/10

Exceptional

04 Jan 2026

Joanna

Great customer service! Spotless room.

Friends_and_family Friends

10/10

Exceptional

31 Dec 2025

Sean

Great service. The room service food was phenomenal as they let you order from the restaurant downstairs. The room was gigantic and very comfortable. Staff were all very nice and helpful

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Yaoting

Customer service was top notch!

6/10

Pleasant

28 Dec 2025

Samantha

Location was lovely, and the front desk staff were very helpful. The room, however, was very disappointing. The pictures are misleading - the room looks nothing like the photos. It is spartan. Bare bones. A low hanging chandelier that will hit you in the head if you are taller than 5'10. Three chairs at a four table top. No spare linens. A temperamental heating/cooling system that's very loud. The second bedroom doesn't have a closet. The dining table shows signs of wear with lots of scratches. The water pressure rotates between full stream and spurting. For the money - this was not worth it at all.

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Gerald

Great room, comfortable bed and chairs, very helpful staff, nice amenities, everything in the room worked well.

10/10

Exceptional

20 Dec 2025

Ian

We eventually got seated at the bar and it was really nice.

Partner

10/10

Exceptional

18 Dec 2025

Maria

Staff, amenities, room was beautiful!

Leisure Friends

10/10

Exceptional

15 Dec 2025

richard

Room was good

Leisure Partner

2/10

Poor

29 Nov 2025

Orlando

I stayed at AKA Rittenhouse and, unfortunately, the experience was disappointing overall. The room did not have curtains, so at night the street lighting outside fully illuminated the room, making it very difficult to sleep. Because the room was at street level, every noise could be heard clearly—people walking by and talking, cars passing, and trash trucks early in the morning. Getting a full night’s rest was nearly impossible.

The heater in the room was poorly set up and did not function well. The elevator consistently smelled like fried food, and there was no true hotel lobby. The small lobby area that did exist also had a strong odor of fried food, which was unpleasant.

That said, the hotel staff was excellent. The front desk personnel were professional, friendly, and very helpful. Unfortunately, while the service was great, the condition and setup of the hotel itself did not meet expectations.

Leisure Partner

10/10

Exceptional

28 Nov 2025

Karen

We didn’t realize we had booked a Penthouse room. It was HUGE! And beautiful. Only strange thing was there was only one bathroom even though it’s a 2 bedroom “apartment “. We had a great time!

Leisure Partner

10/10

Exceptional

22 Nov 2025

Cheryl

Easy

Friends_and_family Family

10/10

Exceptional

04 Nov 2025

DEBORAH

The staff is incredible.The rooms are beautiful and it's always awesome to stay at AKA.

Leisure Partner

10/10

Exceptional

01 Nov 2025

Danielle

Love this gem of a hotel. Parking is a bit of an issue but otherwise all great

Leisure Family

10/10

Exceptional

01 Nov 2025

Vanessa

We will definitely be back! Great location, staff friendly and helpful! Tip top facilities. Restaurant and bar - great!

Friends_and_family Family

8/10

Excellent

26 Oct 2025

ALAN

Mold in the first room prompted the upgrade, which was much appreciated.

10/10

Exceptional

22 Oct 2025

Omar

Great location and rooms.

Leisure Partner

2/10

Poor

12 Oct 2025

Christian

This extended stay property should not be considered a hotel. It’s literally falling apart. The ceiling mounted AC unit cover fell down almost on my wife’s head. The cover and the unit were filthy. They moved us to another room which had an extremely loud AC unit and the toilet was coming off the wall. The cabinets were starting to delaminate and the furniture was very cheap. Toilet room was tiny and the shower was next to the tv. No daily cleaning and the dark brown carpet hides the stains. The location is good but the hotel put a damper on our trip.

Partner

10/10

Exceptional

24 Sep 2025

Michael

Absolutely loved our stay at this property! The room was gorgeous. Staff was extremely nice and helpful. Bar and restaurant downstairs have tasty options. The location is great with the Saturday market right across the street and walkable to everything downtown. Would definitely stay here again!

Leisure Partner

8/10

Excellent

14 Sep 2025

Deirdre

Front desk staff (Tina) was friendly, pleasant and professional. Also Bartender at AKA bar Emily was excellent!

Leisure Partner

10/10

Exceptional

28 Jul 2025

Christina

Exceptional service!

My husband and I had never stayed here before but it was in the right location for our overnight visit to the city. After booking, I called the hotel with some questions and the person i spoke with, Tina, could not have been nicer. She took the time to answer all my questions. Also, I requested a high floor and she said she'd do her best, and she did. We had a great room on the top floor and enjoyed sitting by the window at night and watching all the city lights. Additionally, from the moment we got there, the service was top notch. Josh and Juliette at the front desk were so helpful. They went of their way to make us feel welcome. We enjoyed chatting with them about our favorite city restaurants. We were celebrating our birthdays and when we got to our room, there was a birthday card and gift. How thoughtful. As for the room, the suite was spacious, clean and bright and had everything you need for a short stay. The rooms were comfortable too. The next day, we had more great service from Juliette. She went out of her way to help us once again. We can't say enough good things about the service we received from the friendly staff. We only chose the AKA due to it's proximity to Rittenhouse Square and the fact that our favorite Philly hotel had gotten so expensive, but we had such a lovely experience, we are are already planning our return trip. Thank you AKA for a wonderful weekend!

Partner

10/10

Exceptional

15 Jul 2025

Michael

It’s always an excellent experience

8/10

Excellent

09 Jul 2025

Benjamin

We stayed here over the July 4th weekend. It's located in a great area. You are in a great part of the city that is walkable and situatied close to aLOT of great eateries. The Room was nice and large, the bed was comfortable, bathroom was nice and large. The kitchen was the perfect size if you wanted to cook. the living room is a good size. The furniture in the living room needs to be refreshed as the fabrics needed to be cleaned. The couches were not comfortable, it was almost like sitting on a hard wooden bench with a very thin cushion. Although the furniture wasn't the greatest, don't let this stop you from staying at this Hotel. The other feature out weigh the small downsides.

Leisure

10/10

Exceptional

07 Jul 2025

Lori

Every detail was delightful.

Leisure Family

10/10

Exceptional

29 Jun 2025

Stanton

Excellent suite-lots of room and nice view

Leisure Family

10/10

Exceptional

27 Jun 2025

Terrell

5 star service!

Wister was 5 star! His customer service was beyond excellent! I’d be inclined to only book with AKA because of his five star service.

Business

10/10

Exceptional

18 Jun 2025

Shawntel

Door clean property

Leisure Partner

10/10

Exceptional

05 Jun 2025

Fernando

Great customer service. Highly recommend this hotel. Amazing location.

Leisure Partner

4/10

Poor

04 Jun 2025

Oguz

There was cockroach in the room

Leisure Family

10/10

Exceptional

28 May 2025

Christina

Amazing location! Great staff, clean room. The hotel bar went out of their way to accommodate us at closing time. We had a blast and look forward to returning.

Business_and_leisure Family_with_children

10/10

Exceptional

27 May 2025

Christopher

Staff was super friendly and helpful. Room excellent esp the shower. TV great.
COuld have more frequent room upkeep.
Great central location.

10/10

Exceptional

26 May 2025

Virginia

Perfectly located. Lovely and accomodating staff. Huge rooms furnished with every need. Would stay there again for sure.

Friends_and_family Family

10/10

Exceptional

26 May 2025

Robin

Great hotel! We’ll be back :)

We stayed for 3 nights and were soooo happy with our room :) 2 bed/2 bath right on Rittenhouse Square.
The staff was wonderful!

Friends_and_family Family

8/10

Excellent

26 May 2025

Verified traveler

Read review and weigh what's important to you.

Positive:
-Staff was super friendly and helpful. A+ for all of them.
-Location was fantastic.
-Rooms were very clean.

Negative:
-A lot of rooms don't have blackout blinds so they're bright. They offered to move us without us asking so that goes on the positive list. They moved us to a room they said was an upgrade but we lost our huge kitchen, seating and big counter space. Felt very much like a downgrade but it was still worth it for the blinds, so we didn't complain.
-our bathroom toilet was broken. Maintenance supposedly fixed it but it wasn't. It needed the internal flapper replaced. My husband had to fix it after every time we flushed. For three days....
-Bathrooms TINY. I mean seriously small. Also, no surface room to set things down.
-Bathroom sinks too small so they splash water all over, flooding the miniscule shelf they have.

We would not stay there again but if clean rooms and great staff is all you need to be happy this hotel will fulfill your requirements.

Partner

10/10

Exceptional

06 May 2025

Diane

Felt homey

Leisure Family

6/10

Pleasant

04 May 2025

Will

Front desk staff were very friendly and courteous, but the hotel itself is definitely not 4 star. The kitchenette floor was sticky, the TV remote felt grimy, only one body towel in the bathroom, etc. The finer details are what separates the best hotels from the average.
Not much attention is paid to details here.
Plus I object to the policy of openly welcoming the general public to use the bathrooms.
That said, I slept comfortably.

10/10

Exceptional

01 May 2025

Felicia

My stay at AKA Rittenhouse was nothing short of exceptional. From the moment I arrived, I was greeted with warmth, professionalism, and true hospitality. Wister, the front desk representative, went above and beyond to ensure every detail of my stay was seamless. Their attentiveness, kindness, and efficiency made me feel genuinely valued as a guest.

Equally impressive was the support and insight provided by the hotel’s budget analyst. Tony, whose behind-the-scenes excellence clearly contributes to the smooth and elevated experience AKA Rittenhouse is known for. He provided great recommendations and made this experience a blast. To mention, Juliet was adorable. The attention to both personal service and operational excellence reflects a team that truly cares about the guest experience.

This was more than just a stay—it was a memorable experience rooted in hospitality at its finest. Five stars, well deserved. If I could give 10 stars, I would.

Leisure Family

6/10

Pleasant

29 Apr 2025

Richard

Underwhelmed

Good location. Old building. Unimpressive lobby, reasonable, and helpful staff.

10/10

Exceptional

27 Apr 2025

Francis John

I will be coming back to this hotel again. Location is perfect. Everything is within walking distance. Bars and Lounges are amazing.

Leisure Partner

8/10

Excellent

21 Apr 2025

robert

Locked out of front door, no one at desk, both nights, just before midnight and just after. Had to convince aka bar employees to let me in

10/10

Exceptional

20 Apr 2025

Michele

always love coming back to stay here

8/10

Excellent

17 Apr 2025

Denis

NA

Business Self

10/10

Exceptional

01 Apr 2025

gregory

London is great

Partner

10/10

Exceptional

30 Mar 2025

Mark

the front desk staff and valet are incredibly friendly and helpful

8/10

Excellent

29 Mar 2025

Nancy

Great location, staff and the rooms were very nice. Laundry was excellent and the bar/restaurant that were part of the hotel were excellent. It was loud in the mornings from being in the city.

Leisure Family

8/10

Excellent

24 Mar 2025

Stacy

Great area! The best restaurants all within a block.
So easy!

10/10

Exceptional

22 Mar 2025

Manny

Amazing location, staff were great, rooms were spacious and clean.

Leisure Partner

10/10

Exceptional

20 Mar 2025

Timothy

Very nice stay

Large rooms and easy & friendly check in/out.

Partner

10/10

Exceptional

08 Mar 2025

Stefanos

We loved everything about the property . The staff was amazing, wister was a great help and extremely nice he made the stay a joy for us

Leisure Partner

10/10

Exceptional

27 Feb 2025

Michelle

Small cozy rooms. Great location

Leisure Friends

10/10

Exceptional

23 Feb 2025

Gladiola

I highly recommend staying at this property it was very nice and perfectly located.

Leisure Family_with_children

10/10

Exceptional

22 Feb 2025

Steven

Super friendly, accommodating staff.
Clean rooms.
Will definitely go back.

Leisure Family

10/10

Exceptional

15 Feb 2025

Torrence

Staff was nice, room was clean, walls are a little dated but overall very good hotel

Leisure Partner

10/10

Exceptional

08 Feb 2025

Kevin

Convenient location. Nice room. Excellent customer service and help with questions. Above and beyond the staff was the best I have experienced in a while

10/10

Exceptional

06 Feb 2025

Shante

Comfortable and clean, definitely will return.

My stay was amazing! There was only one hiccup where the shower overflowed into yhe bedroom but other than that it was an amazing stay and I plan to return. I love how clean and cozy it was. The front desk representative was also amazing!

Partner

8/10

Excellent

03 Feb 2025

N

Enjoyable stay for a couple

Staff was excellent. Went above and beyond to make our stay comfortable. The tv was cracked (presumably by the previous guest) upon our arrival and maintenance beat my partner back to the room to replace it. He also brought us an extra cord to attach our laptop just because we mentioned it would be nice to watch some videos we were interested in. Additionally, our air conditioner wasn’t working properly and that was fixed quickly. Lots of extra towels by request. Overall good stay in an area where there is much to enjoy. Drug store and restaurants within a very short walking distance. Parking garage across the street albeit expensive. Would definitely return for another stay.

Partner

10/10

Exceptional

31 Jan 2025

Joanne

AKA Rittenhouse is a beautiful building, nicely furnished suite, in a great location.

Leisure Pet

10/10

Exceptional

18 Jan 2025

Stuart

Spacious room, large kitchen.

Leisure Family

10/10

Exceptional

17 Jan 2025

Michael

The staff was outstanding. A service. Food is phenomenal. My suite was perfect

Leisure Self

10/10

Exceptional

12 Jan 2025

Michael

Wonderful place, way better than I expected!!

Self

10/10

Exceptional

30 Dec 2024

Lisa

This is one of my favorite hotels to stay at. The staff is always amazing and so accommodating.

Leisure Partner

4/10

Poor

29 Dec 2024

Joseph

Check in too slow and room not ready at 3pm. One elevator is a detriment and terribly inconvenient.

Leisure Self

10/10

Exceptional

29 Dec 2024

Verified traveler

Lincoln is the most service poritented, polite front door and concierge attendant. He is such a credit to your property.

Partner

10/10

Exceptional

15 Dec 2024

Joseph

Staff exceeded expectations

Leisure Partner

8/10

Excellent

28 Nov 2024

carol

We had a lovely 3 night stay!

Leisure Partner

10/10

Exceptional

24 Nov 2024

Verified traveler

Was in town for marathon and the staff could not have been more accommodating. Can’t wait to come back - definitely my hotel of choice in Philadelphia.

Friends_and_family Family

6/10

Pleasant

17 Nov 2024

christiane

The first time I stayed here with a friend I loved it. We were upgraded to a two bedroom, so that helped. This time I only booked a studio and it was facing 18th on the second floor - super noisy outside and inside we could hear the staff opening and closing their door across from us early morning. Plus the TV wasn’t working well because the Internet was really slow. So I would not stay in 204 again.

Leisure Partner

10/10

Exceptional

06 Nov 2024

Albina

my favorite place to stay in Philly

Leisure

6/10

Pleasant

05 Nov 2024

Brainerd

The Staff at aka Rittenhouse is some of the most impressive I have ever seen at any property or any hotel. Kudos are absolutely deserved to the Team (and to the people who hired them).

The issue is in the rooms, really. I came with a party that required two rooms. Each room was missing different obvious things and/or with maintenance issues.

Room 1: The toilet ran after every flush unless you manually reached into the tank and replaced the flapper. Nobody was around for maintenance that weekend, so we just took off the lid and played with the flapper every flush.
Also, the towel rod/rack in the bathroom fell off. The bathroom was the smallest I've ever seen. There was no safe. No luggage rack. No plastic, wrapped bathroom glasses (had to use the coffee mugs).

Room 2: No refrigerator (pretty essential and standard these days). Very dark - there were 4 light switches which did nothing, and I am guessing they corresponded to unused outlets which could have used some UPLIGHT lamps/lighting. Instead of the kitchenette Room 1 had (with fridge and microwave and sink), Room 2 had a remarkable, enormous ~20 square foot shower \"room.\" Lovely, but weird use of space. No plastic, wrapped bathroom glasses again (I used the included ceramic coffee mugs).

I know there's likely nothing NOW which can be done, but the whole property only has 1 guest elevator for the 12 floors, which made wait times very hit-and-miss.

Leisure Pet

10/10

Exceptional

02 Nov 2024

Jocelyn

Best Philly Aparthotel!

By far my favorite place to stay in Philly!

10/10

Exceptional

28 Oct 2024

Johnny

The property and staff were amazing.

Business_and_leisure Self

10/10

Exceptional

22 Oct 2024

Oliver

Great place

Business Self

10/10

Exceptional

20 Oct 2024

Alton

Best place to stay for my money!

My wife and I were in town for the weekend. The hotel was convenient for all the things we were planning to do. The room was spacious and we were blown away by how welcome the staff made us feel. Definitely on the top of my list of places to stay when in Philadelphia!

Partner

10/10

Exceptional

20 Oct 2024

Kelly

Stayed here for two nights with my fiancé to attend a friend’s wedding. This hotel is in the best spot for shopping, a few nice dinners and some bars. The restaurant and bar connected to it has AMAZING food. Staff at the front desk were exceptionally helpful, friendly and really made us feel safe and welcome. I would high recommend staying here, and next time we come back this will for sure be our home base.

Leisure Partner

6/10

Pleasant

19 Oct 2024

Arkady

Location cannot be beat. The staff is great. Rooms are outdated. Carpets are nasty (generally). Bathrooms are small and old with those old round toilets. The entire property smells like kitchen — clearly the restaurant has no proper ventilation. There was no power plug on bedside table to charge your phone — had to unplug the lamp reaching to a dusty area behind nightstand next ro the aforementioned disgusting carpet.

Business

4/10

Poor

13 Oct 2024

Mary Kay

Tiny

Room small, bathroom so small 2 people could NEVER fit. Tiny pedestal sink crammed between toilet and shower. No place to set anything. Very few plugs for charging- none on nightstand.
Would not stay at this property again. This room was advertised as a suite?!!!

Partner

6/10

Pleasant

09 Oct 2024

Cristian

The room was okay. The shower was more of a pressure washer, it was almost painful. The attached restaurant was good with an incredibly friendly staff.

Business Self

10/10

Exceptional

07 Oct 2024

Mimi

We loved the location of this Hotel. It’s great to have a living room and kitchen, so you don’t have to do everything in your bedroom.

Leisure Friends

10/10

Exceptional

07 Oct 2024

Michele

The front desk clerk Wester and front door/valet London were so very welcoming, helpful and delightful stewards to my stay

10/10

Exceptional

02 Sep 2024

gina

Convenient location. Room huge and comfortable.

Leisure Family

10/10

Exceptional

25 Aug 2024

Dawn

Front staff was exceptional! London was both professional and personable. He showed genuine interest in our trip and responded quickly to all of our requests

Leisure Family