Name: The Logan Philadelphia, Curio Collection by Hilton
Address: One Logan Square, Philadelphia, 19103, US

The Logan Philadelphia, Curio Collection by Hilton

Philadelphia - PA · United States

100 reviews shown

4/10

Poor

20 Jul 2026

Richard

Our primary complaint was that although check in is at 4pm, we could not get into it for many hours. When we tried to check in at about 3, we were told that the room was not ready but would be ready by 4. When we tried to check in at 4, we were told that the room was still not ready but that we would get called/texted soon when it was ready. When we still had not heard, about 8pm, we returned to the front desk and then found out the room was available even though no one had contacted us.

In addition, when we tried to make changes to the reservation, or even to pre pay by phone a month in advance, we were told that these things could not be done by them because we used exedia to make the reservation and would have to go through expedia unless we were there in person.

Family

10/10

Exceptional

20 Jul 2026

Emily

The room was bigger than we expected, and staff was able to answer all of our questions promptly. They have adult hours after 9pm for the pool, which was nice. Valet parking on-site for $72/day, which is a bit more than the public lots nearby (around $50), but the valets were really quick and it was nice to know lot was secured.

Partner

10/10

Exceptional

19 Jul 2026

Danielle

Good location, clean hotel, nice pool

Family_with_children

6/10

Pleasant

13 Jul 2026

Karie

Hotel, pool, bar, rooftop, and especially the spa were lovely! The beds were a bit small for a group over 2 people so that was a bit disappointing but overall it was a lovely stay!

Friends_and_family Friends

10/10

Exceptional

11 Jul 2026

Stephanie

The room and bath were clean, great sheets and mattress. No plug on one side of the bed. The hallway was long and dark, but the lobby and staff were very nice. The roof top bar has a breathtaking panoramic view that was worth the expensive drinks. The valet service is great and stone court yard is pretty swish! We will stay again for the best proximity to everyone and everything.

Partner

8/10

Excellent

11 Jul 2026

Gemma

Friendliest welcome at this hotel and the staff were very helpful.

The rooms are nice and well appointed but feel a little dated and smelled a bit musty. The pool was good too.

A nice stay

Partner

10/10

Exceptional

05 Jul 2026

Kai Lin

Wonderful hotel to stay for any trip. Excellent hotel management, great stuffs, clean environment, nice rooms with nice view, great restaurants in the hotel, and absolutely a great convenient location in Philly. Highly recommended!!!!

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Lisa

Staycation

Partner

10/10

Exceptional

04 Jul 2026

Abel

Great!

Family_with_children

10/10

Exceptional

03 Jul 2026

Bonnie

This hotel is absolutely beautiful inside and out. The staff over the top amazing. The two bartenders at urban farmer are too young African-American men who go above and beyond. I highly recommend this hotel and I highly recommend the bar at urban farmer restaurant within the hotel.

8/10

Excellent

03 Jul 2026

Matikia

The staff was very friendly and attentive. The rooms could have been a little cleaner. There was a large makeup stain on the back of one of the chairs. Also the vanity bench had stains that could have been cleaned a little better. The front room did get a little warmer. But the bedroom was cooler. I was in the executive suite so maybe closing the door cause the front room to stay warm.

The room does not come with the microwave, but you can request one.

Overall, it was a good view of the city and very close to a lot of attractions in Center City.

Partner

10/10

Exceptional

02 Jul 2026

Darlenne

I stayed here for my birthday and honestly it was the best experience Ive had in a hotel so far, when I told the lady at the front desk it was my birthday she upgraded my room to a city view and also included a discount for my breakfast, I was delivered flowers at night as well literally 10/10 staff. Dont even get me started with the spa, beautiful experience will definitely be back.

Self

10/10

Exceptional

01 Jul 2026

Mrugesh

Staff from Vallet to front desk to cleaning staff was magnificent. I have told everyone.

Friends

10/10

Exceptional

01 Jul 2026

zeinab

Nice with kids

8/10

Excellent

30 Jun 2026

Nicole L

Beautiful hotel. Very personable and kind staff. Great views. Rooftop bar was excellent. The room was large and comfy.

Partner

10/10

Exceptional

29 Jun 2026

Chrishna

Great hotel but a little pricey due to the World Cup

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Shawn

Clean room, great staff, good restaurant in Farmers.

Partner

10/10

Exceptional

28 Jun 2026

Gwenyth

Great staff, great location, spacious room, and nice to have pool, fitness equipment, and spa trifecta.

Friends

10/10

Exceptional

28 Jun 2026

Kai Lin

Great experience! Great warm welcome from stuffs and clean property. We enjoyed very much! Highly recommended.

10/10

Exceptional

27 Jun 2026

Art

The best.

8/10

Excellent

27 Jun 2026

Jessicca

Staff was nice but there was so much noise above us the entire time that we didn’t sleep during our stay. Valet isn’t patient with drop offs and pick ups in their zone (not lingering) and that’s unfortunate you’re paying so much in parking. Furniture being pushed around and guests children screaming in the halls. I typically visit for business and do frequent the restaurant and coffee bar. The WiFi is consistent and the food is great as well. I was here during spring break and came with my child; however, I’ve never seen the hotel like this during spring break and was shocked by the parents that let their children act as if it was Disney. I struggled to avoid noise this time because parents weren’t mindful of their own children and how they behave in a business establishment. This wasn’t typical. I’d gladly stay here again and give spring break another chance

Business Family_with_children

4/10

Poor

26 Jun 2026

Kenneth

For the price you pay it’s bit outdated.
No poweroutlet next to the bed or build in the lamps, so with a cpap first night was a hassle and felt of the chair that i pulled next to the bed to put in on.
Lots of price changes and drop when we stayed and my friends that booked directly where not helped very nice by Eric the M.O.D. when she asked or given any compensation.
I send multiple message in regards price drop and that i preoaid and no response.
Cancelled booking when was still possible and rebooked at $100 lower per night.
Recommendation reserve and pay later to avoid this issue.

Friends_and_family Friends

10/10

Exceptional

21 Jun 2026

Art

They are the best. Seriously.

Self

6/10

Pleasant

20 Jun 2026

Tatiana

Staff very helpful but the carpet and room were very dirty, my mom was coughing only when she was inside the room!

Family

10/10

Exceptional

20 Jun 2026

Deb

Fabulous space. We were pleasantly surprised to find that our room had a huge balcony with a view of the Ben Franklin Parkway.

10/10

Exceptional

18 Jun 2026

Sunny

Clean, quiet, close to everything

4/10

Poor

18 Jun 2026

Samantha

Staff was unresponsive, slow. Room was dirty on arrival

Friends

8/10

Excellent

17 Jun 2026

Glenda

Loved valet parking and ease of access of the hotel.

Partner

8/10

Excellent

17 Jun 2026

Stella J

The staff was great, the thing that made me give 4 stars instead of 5: there was no soap in the bathroom other than the liquid soap!

A small thing but I noticed it and it would have been really great to have it.

Friends_and_family Family

4/10

Poor

16 Jun 2026

Keith

The rooms are very tired. Mismatched furniture. Broken phone. Clogged sink and tub. It's a 3 star hotel at the very best and should be priced accordingly.

8/10

Excellent

14 Jun 2026

Johnathan Russell

I enjoyed my stay. Would recommend for an affordable place near town hall and the courts.

Self

6/10

Pleasant

10 Jun 2026

Hye JUng

breakfast was pretty good

Family_with_children

10/10

Exceptional

08 Jun 2026

Jeffery

Very helpful with all of our needs!!! Big shout out to Jose the bellhop guy you rock!!! Very nice place to stay. Would highly recommend..

Partner

10/10

Exceptional

07 Jun 2026

Nicholas

Great customer service, comfortable rooms

Self

8/10

Excellent

06 Jun 2026

Edgardo

the hotel was well located. Close to everything. Beds were comfortable. Bathrooms clean. Calling front desk or room service from the room was an issue. Phones were not picked up. Had to go downstairs to order room service.

10/10

Exceptional

06 Jun 2026

Robert

Clean room and excellent amenities

Partner

10/10

Exceptional

04 Jun 2026

Ayesha

This hotel was beautiful & the room was so spacious. I wish the had microwaves in the rooms but other than that everything was great.

Friends

6/10

Pleasant

28 May 2026

JOSEPH

Lobby bar is a scene. The drinks are decent. The pool room is fun. The Urban Room bartenders make good drinks, but the food / menu is a bit overrated and overpriced. Rooms are standard no complaints.

10/10

Exceptional

27 May 2026

Perry

Customer service was second to none

Partner

4/10

Poor

25 May 2026

Villarasan Byron

Staff seemed polite enough and at least outwardly tried to be helpful. However its just poorly run.

Among various instances, I specifically asked for my room to be made up, and said I'd be out at 2.30pm. It was noted, and the lady said she will make a note for it to be cleaned at 2.30. I arrive back to an unmade up room at 5pm.

Just instances of things not being done, or done right.

Friends

2/10

Poor

15 May 2026

Nelson

The room was dirty, mattress was dirty. We've been coming here for years and it seems they are no longer keeping up with the property. Our very last time staying here.

Family_with_children

8/10

Excellent

12 May 2026

doug

Room was clean. Staff was very attentive and friendly.

Friends_and_family Family

10/10

Exceptional

12 May 2026

Felicia

Stayed for mothers day with family. Front desk staff was very kind and friendly. Hotel is always clean when i stay. I didn't take advantage of breakfast via room service due to early check out. I did grab a Danish at the Cafe by the lobby. If you're looking for a reasonable hotel with indoor pool, gym, clean room, polite staff then i recommend staying here. Next time I would like to try the spa.

Friends_and_family Family

6/10

Pleasant

10 May 2026

Myisha

“The hotel itself is very nice, and the staff was friendly, welcoming, and accommodating throughout our stay. Unfortunately, the cleanliness did not match the appearance of the property. The pool area especially was not well maintained, and the pool water was very cloudy — almost like blue mud. This was my first time staying here, and while the customer service was great, I’m not sure I would return.”

Family

10/10

Exceptional

10 May 2026

Irene

Beautiful hotel, within walking distance to everything.Next time I will bring my dog, I didn’t realize it was pet friendly 🐶

Family_with_children

6/10

Pleasant

04 May 2026

Richard

Subpar Experience Given the Premium Price Point

While The Logan positions itself as a luxury destination, our recent stay unfortunately fell short of expectations for several reasons:

Acoustics & Privacy: The sound insulation between rooms was surprisingly poor. We could clearly hear our neighbors' conversations and activities throughout the night, which significantly impacted our sleep quality. For a hotel of this caliber, one expects better privacy and soundproofing.

Room Layout: We booked a King room, but the bed dimensions felt notably smaller, closer to a Queen. It was unclear if we were mis-assigned a room type or if the furniture scale is simply smaller than industry standards.

Dining Quality: We ordered room service, and the Caesar salad was a disappointment. The dressing appeared to be a simple mayonnaise-based substitute rather than a traditional Caesar, which didn't align with the quality of a high-end hotel kitchen.

The Bottom Line:
The atmosphere and service felt more akin to a mid-tier extended-stay hotel than a luxury boutique. Given the price point, the value simply wasn't there. If you are looking for a quiet, high-end experience in the city, you may want to explore other options.

Family_with_children

8/10

Excellent

03 May 2026

Beth Ann

We were there for two nights and I had to call bc room service didn’t clean the rooms on Saturday.

Partner

10/10

Exceptional

03 May 2026

Caroline

Clean and quiet.

Partner

8/10

Excellent

01 May 2026

Ruel

Very nice and cozy, rooftop is popping and the restaraunt is great. Cant go wrong.

Friends_and_family Friends

8/10

Excellent

29 Apr 2026

Ciera

Nice place to stay and has lots of amenities. My only thing is I wish we could have taken outside food to the rooftop. But overall stay was good!

10/10

Exceptional

28 Apr 2026

Cynthia

Yes

8/10

Excellent

26 Apr 2026

Craig

Prior to the pandemic, I would often frequent Urban Farmer. This was my first visit in quite some time, and I think it’s lost some of its luster. I had 3 meals during my stay, and I was somewhat disappointed in the quality of the food. It was overcooked and way over salted. Two dishes were way too salty to finish. Ribeye was thin and salmon was dry as a bone. Mushrooms and Mac and cheese were too salty. Their menu is definitely overpriced. The rib eye was $58, and about a half inch think. For that kind of money. I expected a better, thicker piece of meat. The bar and wait staff were also not the best. The room was clean and comfy, but if I ever stayed there again, I’d eat elsewhere.

10/10

Exceptional

22 Apr 2026

Ryan

Kids loved the pool. Restaurant was great

Family_with_children

6/10

Pleasant

21 Apr 2026

carmel

We’ve been to the Logan

4/10

Poor

21 Apr 2026

James

The hotel needs a refresh. The halls are dark and dated, The lighting in my room was not adequate, The property is not well maintained. The shower gel dispenser didn't work. The coffee maker didn't work. There are no bedside outlets for charging. I was disappointed.

4/10

Poor

21 Apr 2026

Jerome

Breakfast menu the potatoes and chicken susage were grossly under cook. One particular reservationist was extremely Rude and unprofessional. She charged me a second day for parking and now I am trying to correct her error. You should hire competent people at the front desk.

Self

8/10

Excellent

20 Apr 2026

Tran

It's a high end hotel with high end parameters do just be aware. We weren't allowed to use the luggage cart ourselves for example. The staff were friendly and welcoming. We just tend to like doing things for ourselves.

Partner

10/10

Exceptional

19 Apr 2026

Nancy

This is a fantastic hotel! The staff were friendly and helpful, the rooms were spacious and clean, and the location is perfect when visiting Philadelphia. I would highly recommend it and definitely stay here again!

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Odelle

Wonderful staff, service and environment

10/10

Exceptional

18 Apr 2026

Jennifer

I love this hotel! The staff is kind and attentive. The property is beautifully maintained. The rooms are nice and spacious.

Self

10/10

Exceptional

14 Apr 2026

Madeleine

Partner

10/10

Exceptional

14 Apr 2026

Juan

Excellent

10/10

Exceptional

13 Apr 2026

Alan

The hotel staff is consistently thoughtful, professional

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Aaron

Great location, nice pool, bar and roof too

Partner

10/10

Exceptional

12 Apr 2026

Meghan

Stay was great! Would definitely come again. The hotel pool could use a good cleaning but otherwise no complaints.

10/10

Exceptional

12 Apr 2026

Rhonda

Latanya is amazing! Excellent customer service!!

Partner

10/10

Exceptional

10 Apr 2026

Valerie

Clean rooms super quiet. Very helpful staff. Will return

Friends_and_family Family

8/10

Excellent

10 Apr 2026

Sera

Nice staff. Clean. Good location. Breakfast and Parking not included.

Family_with_children

10/10

Exceptional

10 Apr 2026

Geneveve Callota Dela

It is a lovely hotel with great staff. It was easy to walk to my venues from there.

Partner

6/10

Pleasant

10 Apr 2026

Debbie

Please beware that this hotel will charge your credit card on file $72 a day for parking your car without your knowledge or consent. Never disclosed to us. Not on the itinerary you agreed to. They claim it's on their website but still you do not authorize this in writing. Most of the staff was nice. The elevator smelled like vomit 2 separate times.

10/10

Exceptional

10 Apr 2026

Natalie

Weve stayed here several times. We always enjoy our stay every time. The staff is fabulous, rooms are spacous and clean and we love the French 75s at the bar in the lobby.

Partner

6/10

Pleasant

09 Apr 2026

Luciano

The room had a pullout out couch that had dirty sheets and when I went to fill my use bucket it had garbage in it. Management was apologetic but seems like the details are missing at this property.

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Brianna

Staff was wonderful!! Super friendly and helpful! Food at restaurant and the roof top was good. Highly recommend

8/10

Excellent

08 Apr 2026

Shante

The room was clean, with the exception of the chair in the bathroom. However, all other aspects were satisfactory.

Friends_and_family Family

8/10

Excellent

08 Apr 2026

Gareth

We had a great stay and loved the hotel and amenities. The only minor issue we had was that the sofa bed was not set up for our son and when we opened it up the mattress was not clean or comfortable. We then requested additional pillows so he could sleep in our bed and after calling down 3 times and it getting near midnight I had to walk down to reception to request.

Family_with_children

10/10

Exceptional

06 Apr 2026

Erik

Very friendly and clean

10/10

Exceptional

06 Apr 2026

Jennifer

I always enjoy my stay.

8/10

Excellent

05 Apr 2026

scott

Third time staying at this property for staycations. Always pretty decent. Staff was great (valet and front desk). No complaints as the service in these areas was amazing.

The location is amazing. In and out privileges with the valet are great. Hotel is clean and feels upscale. Easy walk to restaurants, museums and bars.

Few things I don't like:
1) Valet parking is $72. The room was $300. That is a crazy ratio.

2) The rooftop bar is a separate establishment. You need a reservation (Which is $12 per person) and does not go towards your bill. The hotel advertises the rooftop bar in its like it is an amenity, but it really isn't. Also, if you want to go up there and just get a drink, it is impossible to do so because it is so crowded with people. Basically unless you want to spend $48 for a cover fee for a family of four to buy $22 martinis, you are out of luck.

3) We asked for an extra blanket at 10pm. We were told it would be delivered to the room. It never came. That is unacceptable for a hotel. Especially a Hilton. Be better.

4) The pool is a bit of a nightmare. Filled with 50 kids during the day (understandable). Adult swim is the last 1.5 hours at night and still tons of kids and teens yelling, etc. I don't think it is enforced.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Jennifer

Bar had a great selection but pricey.

Friends_and_family Family

8/10

Excellent

03 Apr 2026

Johanna

Comforter had brown stains. Clearly washed and stain that would not come out but should have been taken out of rotation. Glass shelf had a shard on the edge resulting in a cut on my sons hand. Staff were lovely and offered a bandaid to cover the glass. Staff overall were super customer service oriented and just extremely gracious!

Friends_and_family Family

8/10

Excellent

02 Apr 2026

Haimwant

Did not have any breakfast at the property,

6/10

Pleasant

01 Apr 2026

Adeola

The rooms were clean but outdated and unfortunately my room wasn't cleaned the 2 days I was there. The staff was friendly and welcoming.

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Julie

We had a 7th floor room with a balcony with a view of Logan square. It was wonderful. The rooms were clean and updated. The pool was nice. The beds were comfortable. The location was perfect, right by the museums but with easy access to the rest of the city. Walkable from city hall.

Family_with_children

8/10

Excellent

31 Mar 2026

Jie

The issue we had is “breakfast package” at the hotel which we paid $22” extra (as a choice) when booking the hotel; and it turned out “only $20 credit” each “registered guess” per day towards breakfast or brunch dine-in order! Not a normal breakfast included option. Kind of deceptive.

Family

10/10

Exceptional

30 Mar 2026

Paola

Nice Bar area, great atmosphere. Great location. Great staff. Special thanks to security for locating & keeping my jacket safe.
Staffing at the coffee area could improve, i do not think they had enough help maybe.

Family

10/10

Exceptional

30 Mar 2026

Kristy

Clean room nice amenities

Friends

10/10

Exceptional

29 Mar 2026

Eric

I’ve stated at the Logan a bunch. Every time it’s incredible. The Urban Farmer restaurant is one of the best as well

Family_with_children

10/10

Exceptional

28 Mar 2026

Matthew

I didn’t have breakfast.

Friends_and_family Friends

10/10

Exceptional

28 Mar 2026

Meagan

Rooftop bar was awesome! Hotel restaurant was amazing! Very cool hotel in a great location

Partner

10/10

Exceptional

27 Mar 2026

Inga

We enjoyed our stay.

Family

8/10

Excellent

24 Mar 2026

Adriane

We stayed in an Executive King. It was spacious and met the needs of our family. The hotel location was perfect. We could walk to any location in city center. We enjoyed the spacious comfortable lobby. It was great to unwind in the evening with family as an extension of our room. The front start was friendly and the bellman always greeted us as we left and arrived. We’d stay again.

10/10

Exceptional

23 Mar 2026

Trinadee

Very nice property in great location! Staff was very attentive and welcoming. Clean and comfortable rooms. Would definitely stay again!

Friends_and_family Friends

10/10

Exceptional

23 Mar 2026

Debra

Great location, friendly staff, spacious room (hard to find in many city hotels). We will definitely return to this hotel when we visit Philadelphia again!

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

Ann

Excellent check in process and property is clean and elegant!

Friends

10/10

Exceptional

22 Mar 2026

mary

We stayed in a family suite. It was perfect for all 5 of us. Staff was very friendly and accommodating.

Family_with_children

10/10

Exceptional

21 Mar 2026

Michael

Great place, great location.

Family_with_children

10/10

Exceptional

18 Mar 2026

Patrick

Clean room, friendly staff and excellent atmosphere and location.

8/10

Excellent

17 Mar 2026

Edward

The hotel was fine; the restaurant is mediocre.

Friends

8/10

Excellent

17 Mar 2026

Michael

The room I stayed in needed some updating furniture,tv. It was very spacious and facing the front of the building which was nice. The staff more than made up for any small room issues. They were friendly and attentive. The guest were also very friendly. I have found my hotel when visiting Philly

Self

8/10

Excellent

16 Mar 2026

Courtney

Very nice hotel and stay overall. My only issue was when we went to the spa. That wasn’t how it was advertised especially for the cost. I’d stay at the hotel but definitely wouldn’t utilize the spa services there again. That was a waste of money.

Partner