Name: Cambria Hotel Philadelphia Downtown Center City
Address: 219 South Broad Street, Philadelphia, 19107, US

10/10

Exceptional

03 Aug 2026

Lindsay

Staff were all very friendly and helpful !
My only complaint - leave plenty of time for the elevators . They take awhile !

10/10

Exceptional

03 Aug 2026

Kimberly

Very nice hotel in a great location! There are lots to do within walking distance as the hotel is right in city center. We were staying there to attend a concert at Lincoln financial stadium. It couldn't have been easier to get to. The orange line is right outside the hotel and it stops right at the stadium. It's equally as easy coming back even though it was after midnight when our concert ended. Oh also I forgot the size of the rooms, they are huge!!!

8/10

Excellent

03 Aug 2026

Dana

Need a sign for elevator reminding people to have their room key for the elevator.

10/10

Exceptional

03 Aug 2026

Reginald

⭐⭐⭐⭐⭐

I had a great stay at the Cambria Hotel in Philadelphia. The property was exceptionally clean, modern, and well maintained. The upgraded amenities gave the hotel a premium feel, and it was clear that the staff takes pride in keeping the facility in excellent condition.

The highlight of my stay, however, was breakfast on the morning of August 3. The restaurant was clearly understaffed, yet one young employee, Alex, completely carried the operation. He was seating guests, taking orders, serving food, refilling drinks, clearing tables, and making sure everyone was taken care of, all with a smile and an incredibly positive attitude.

What impressed me the most was that, despite a few guests being rude and impatient with him, Alex never lost his composure. He remained professional, courteous, and focused on delivering great service to everyone. When I learned it was only his second day on the job, I was genuinely amazed. You would have thought he had been doing it for years.

Cambria is fortunate to have an employee like Alex. His work ethic, professionalism, and customer service skills are exactly what every hotel hopes to find. He turned what could have been a frustrating breakfast experience into one that left a lasting positive impression.

I highly recommend this hotel and hope Alex receives the recognition he deserves. He is a tremendous asset to your team.

8/10

Excellent

02 Aug 2026

SANDRA

Breakfast buffet was not what I expected. Needs improvement or allow to order meals. Buffet was only option

10/10

Exceptional

02 Aug 2026

Angela

The room was clean, the staff was friendly and welcoming, enjoyed the rooftop bar

2/10

Poor

01 Aug 2026

Jamie

Order $80 door dash to be delivered to desk. Delivered and 10:53 pm and was stolen before 11 pm.

10/10

Exceptional

01 Aug 2026

Julia

It was a clean, safe, well-located hotel. Very cute veranda. There is parking attached to the hotel and we didn't realize it.

10/10

Exceptional

31 Jul 2026

Donny

Great place centralized near the park and lots of restaurants with lots of shopping

6/10

Pleasant

30 Jul 2026

Dawn

Adequate, but clearly under staffed

10/10

Exceptional

30 Jul 2026

Tonya

We loved Cambria in downtown Philly!! Perfect location. Walking distance to restaurants, bars, shopping and night life. Definitely will be coming back.

4/10

Poor

29 Jul 2026

Gniesha

There was no shower gel in the shower so I couldn't clean myself, the floor was dirty do I had to wear shoes in my room, and the neighbors were smoking weed that managed to get into my room. I hate that smell. I would not recommend this hotel! I paid a too much money for my stay to be horrible!

6/10

Pleasant

29 Jul 2026

Gary

Good location. Very good room. Elevator problems no buffet breakfast.

8/10

Excellent

28 Jul 2026

Traci

Our stay was nice but the sink in our room needs some maintenance. It would back up all the time. Other than that it was convenient and quiet.

8/10

Excellent

28 Jul 2026

david

Room walls could be cleaner

10/10

Exceptional

27 Jul 2026

Richard

Great location and price for downtown Philly, I have stayed here twice now and I plan to every time I come to Philadelphia!

10/10

Exceptional

27 Jul 2026

abel

The place was clean and location was great.

8/10

Excellent

27 Jul 2026

Amy E W

Great location. They also had a great gym. It was hard to get a good view from the rooftop bar of the city due to the placement of tables and decorations. Cover charge to go to rooftop on the weekend. Breakfast buffet is expensive. Not a lot of places for clothing and luggage in the room. Staff was nice. Did not know about my expedia rewards. entrance under construction and make sure to find an affordable parking garage nearby because the hotel has no parking. Added quite an expense to our trip.

6/10

Pleasant

27 Jul 2026

Haida

The accessible shower and chair needed a deep cleaning as it had mold growing underneath the chair and walls

10/10

Exceptional

27 Jul 2026

Felipe

Excellent stay perfect location

8/10

Excellent

26 Jul 2026

gerald

Everything was great except location of our room: 414.
We arrived late (10p) and probably got their last room. That room had an extremely loud compressor outside. It was loud even with earplugs.

10/10

Exceptional

26 Jul 2026

Christopher

Nice

10/10

Exceptional

26 Jul 2026

Marlo

The staff was very friendly and I was greeted with a smile every time I came to the front desk.

6/10

Pleasant

24 Jul 2026

Anna

No frills place. Good location but definitely no frills

8/10

Excellent

24 Jul 2026

marge

We stayed on the floor next to Fitness Room, It was a bit noisy D/T weights being dropped, etc. Staff was very helpful and accommodating. The Freezer for the refridgerator was frozen and nonfuntional. Appreciated the TV since FIFA was on. Overall we had a pleasant stay and would book again.Be Blessed

8/10

Excellent

24 Jul 2026

Vanessa

Great hotel for a solid price right in downtown. Room was ready earlier than expected and appreciated the effort to let us check-in earlier due to this. Very clean rooms, comfortable beds, all around great stay.

10/10

Exceptional

23 Jul 2026

Saskia

Central location and you can conveniently walk to restaurants, historical places. Would definitely stay there.

10/10

Exceptional

22 Jul 2026

Emily

The rooms are big and I like the layout with the desk area & fridge. Location is great. Bartender Matthew is awesome & gave great service.

10/10

Exceptional

22 Jul 2026

lisa

Fantastic location. Wonderful staff. I would stay again.

10/10

Exceptional

21 Jul 2026

Kany

This hotel was by far one of the best ones I have stayed at recently. The staff were super friendly and check in was a breeze.
The room was exceptionally clean including the bathroom. I would def recommend this hotel and would stay again.

Friends_and_family Family

10/10

Exceptional

21 Jul 2026

ALLARA

After my flight landed in Philadelphia, my VRBO host canceled on me at the absolute last minute, leaving me stranded with nowhere to stay. I cannot say enough good things about the Cambria Hotel and their incredible team. They truly saved the day!
I checked in for a stay from Thursday, July 16th through Monday, July 20th, and the staff went above and beyond by seamlessly adding an extra night when my return flight was suddenly canceled. From the moment I arrived (stressed and exhausted), the front desk team was warm, professional, and solution-oriented. They handled everything with a smile and made me feel genuinely cared for.
The entire experience was fantastic from start to finish. The hotel is clean, comfortable, and in a convenient location. The room was spacious, modern, and had everything I needed after a long travel day. Housekeeping was excellent, and every interaction with staff felt sincere and helpful.
This hotel turned what could have been a nightmare trip into a smooth and positive one. I’m so grateful for their flexibility and outstanding service. Cambria Hotel Philadelphia gets a well-deserved 10/10 from me — I would absolutely stay here again and recommend it to anyone!
Highly recommended! ⭐⭐⭐⭐⭐

Self

10/10

Exceptional

20 Jul 2026

LaGina

This was my second birthday trip to Philadelphia. The service at hotel was very clean with professional staff. Also great location. I will definitely be returning.

Partner

6/10

Pleasant

19 Jul 2026

Ivanna

Simple room, a little dated. The sink wasn't draining properly and the toiletries were were empty. Took a while to get refills after calling multiple times. I stayed 4 nights and the room service only included only linen change and didn't really vacuum when it was clearly needed.

Family

8/10

Excellent

19 Jul 2026

Christine

Top roof très joli

Friends

10/10

Exceptional

19 Jul 2026

Monica

Everything on this stay was amazing! Staff was incredibly friendly! Matt at the bar was so nice and helpful, everyone in the lobby was great! I would come and stay here again! Washer and dryer was great before we left to leave with clean clothes. Perfect place to stay everything is so close as well. My partner and I had a great time.

Partner

8/10

Excellent

18 Jul 2026

Damien

Room, location, and common areas were good.

Family

8/10

Excellent

18 Jul 2026

Kyley

Great location and huge plus being a secure building. Disappointing the bars were closed when we were there.

Family

10/10

Exceptional

18 Jul 2026

Anitra

I loved everything about this property and will stay again when I return…. The staff was amazing and caring I had a hangover and the staff was so supportive helping me get back well, the bartender was amazing and the food was good.. I did attend the rooftop and had a wonderful time by the way I was celebrating my 19th marriage Anniversary my Husband & I had a Great time.. From the Hotel staff to Valet & Rooftop I will say it was Amazing stay and I had a Blast the entire weekend…

Partner

8/10

Excellent

17 Jul 2026

ILAN

Good hotel for a stay in Philadelphia. Good location. Spacious bedroom. Friendly staff.
Options for breakfast are quite limited.

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Ayanna

Every time I stay at this hotel I'm always 1000% satisfied. I recommend this hotel to anyone that wants to stay in the downtown area of Philadelphia.

Self

6/10

Pleasant

16 Jul 2026

Nicole

Cleaning staff was INCREDIBLEY LOUD when cleaning in the morning. Banging carts against our walls, yelling down the hall. Went on for an hour. So rude! LONG check-in process.

6/10

Pleasant

16 Jul 2026

Donna

Underwhelming… we thought by the pictures the place would be a lot better than it was. The front desk girl was rude. Valet was very hard had to loop around the city many times to get a spot in front to valet. I will say the valet staff was the best part of the hotel. No bell man. They do give you a cart but you have to take it yourself. The room was dirty and beat up. Headboard had smudging all over it. Furniture scratched up. Second day only one elevator was working so longggg waits for the elevator. Both nights we tried to eat at the bar we walked out because the service was so so bad. This was our 4th hotel on our road trip and definitely the worst one.

Family_with_children

10/10

Exceptional

15 Jul 2026

Dale

Great location and price!

Family

10/10

Exceptional

13 Jul 2026

Christopher

I have stayed here a bunch of times over the years.. It’s a great hotel for the price. Staff are always friendly and helpful and the building and rooms are nice and clean. I’ll be back for sure!

Friends_and_family Friends

10/10

Exceptional

12 Jul 2026

Tim

Clean

Family_with_children

6/10

Pleasant

12 Jul 2026

Grady

Everything was fine besides being up more than half the night due to faulty air conditioner and loud noise from it all night had to change rooms the next day and was really disappointed with only receiving refund of 129 dollars for their hotel room air conditioning mishap paid over 300 a night for their hotel room air
Grady Terry

Partner

10/10

Exceptional

11 Jul 2026

Carol

So many things to rave about, among them: location, very clean room and size (spacious), superb, helpful staff at front desk, etc.

Thank you!

Self

8/10

Excellent

09 Jul 2026

Don

Stayed at the hotel the first week of July. The city was incredibly busy so we had to use the valet for parking which is expensive, but more convenient than negotiating those streets. The lobby desk is on the 2nd floor, there is a bar on the top floor so the ground floor elevators can get busy. The bar is ok, but don't expect air conditioning, it was super hot. Pretty neat, though. Our room was a single king and it was spacious, but an odd arrangement. The room was clean, but the 3rd day we were there I had to ask for towels since housekeeping was a no-show. Overall, it's location is amazing just down the street from city hall and a 15-min walk to Independence Hall.

Partner

8/10

Excellent

09 Jul 2026

Tara

Restaurant accessibility needs improvement. We made a reservation only to be sent outside the hotel for service due to only bar available. Water should be available on floors not just in lobby

Family

10/10

Exceptional

07 Jul 2026

Abigail

Clean room

Family

10/10

Exceptional

05 Jul 2026

Gregory

Super nice hotel, good location, friendly staff and insanely comfy beds! Would certainly stay again.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Lawrence

Excellent location, excellent customer service! Staff was amazing. Definitely coming back !

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Cheryl

Property very clean everyone very nice

Family_with_children

6/10

Pleasant

30 Jun 2026

John

Auckland checking in they gave me the room 701. When I went to open the door to the room in 701, I found the room occupied with suitcases on the bed. I went back down to the lobby and informed the staff member. They put me in the room 1101 which did not have a coffee pot or an iron.

Self

10/10

Exceptional

29 Jun 2026

Angela

Very clean and quiet room in a great location! The staff (everyone from the reception desk to valet) were all very kind, friendly and welcoming. Highly recommend!

Self

6/10

Pleasant

28 Jun 2026

Akiko

We stayed there for 6 nights. 2 major problems. 1) House keeping system was poor. At checkin, Front said the room will receive a full house keeping every 3-4th nights but they didn’t come, when we complained, the house keeping head said only when guest requests. We told her we did ask, she said “I don’t know what happened because I was off yesterday”, 2) At the checkout, front could not understand the invoice/receipt and explain unclear charged for the restaurant.

Staff in general greeted us nicely.

Partner

6/10

Pleasant

28 Jun 2026

Mary

Shower was moldy and needed repair

Family

6/10

Pleasant

28 Jun 2026

marcia

Great location , staff great . Bathroom especially shower floor could be renovated - kinda dirty and old , sink was cracked and no drain cover . Beds very comfortable .

Family

8/10

Excellent

27 Jun 2026

Dylan

It is in a perfect location.

Family

10/10

Exceptional

27 Jun 2026

Tiffany

Room was very clean and spacious. Close to public transportation

Self

10/10

Exceptional

26 Jun 2026

Martin

I’m so happy with the restaurant on the roof was excellent

8/10

Excellent

26 Jun 2026

Marlynella

We didn't know that you had to request to clean the room. When we requested it, the next day it was cleaned.
Breakfast was ok.
Staff was very helpful.
Hotel is centrally located, clean and the room was comfortable.
Near busstation, trainstation.

Family_with_children

10/10

Exceptional

24 Jun 2026

Grace

Very Spacious room and shower. Valet parking is expensive ($70 plus tax per day) but public parking is available around the corner.

Family_with_children

10/10

Exceptional

24 Jun 2026

Darnell

It was an amazing stay. The staff was helpful and answered my questions. Will be booking again for sure.

Partner

6/10

Pleasant

24 Jun 2026

Kathryn

Lobby is on the second floor. Breakfast buffet was good but expensive. Shower in our room leaked. Room spacious and beds were comfortable.

Family_with_children

10/10

Exceptional

21 Jun 2026

Suncierea

I stayed with this hotel for the first time for my birthday celebration and it was nothing short of amazing! From the staff members, to the cleanliness to cool amenities it was worth every dollar. It’s also a great location to be local for restaurants and clubs for easy commute. 10/10 would highly recommend! & breakfast tasted great!!

Self

10/10

Exceptional

18 Jun 2026

Gabrielle

Great location, and the front desk staff was lovely! Would stay here again

8/10

Excellent

18 Jun 2026

Saint Juste

The hotel is well located, rooms clean, spacious, I particularly loved the bathroom and the small kitchen inside.
I loved my stay there, my daughters loved it more.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Tiliyah

Lady working night shift that day was really helpful at the desk . Black woman forgot her name

10/10

Exceptional

16 Jun 2026

Benita

The hotel was great for my needs. It is centrally located and the staff and hotel were great.

Self

10/10

Exceptional

15 Jun 2026

Katy

From the moment I checked-in until I left the staff was amazing and helpful

10/10

Exceptional

15 Jun 2026

Silvia

Staff was friendly. The room was clean.

Partner

8/10

Excellent

13 Jun 2026

Jeanne

I was very impressed with the cleanliness of the hotel. Our room was clean and the beds are very comfortable. My only complaints are the ice machine on our floor did not work, twice our keys did not work and had to be reset, and there were no grab bars in the shower. Parking was a breeze. There's a parking garage right around the corner and we got a deal for $60 for the whole time we were there from Wed at 6:00 PM till Fri at 11:30 AM with in and out privileges. Otherwise the valet from the hotel would have been $75 a day!! I would definitely recommend this hotel!

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Constance

Wonderful staff pleasant and helpful

Friends

10/10

Exceptional

08 Jun 2026

Dustin

Great location for all of the hustle and bustle of downtown Philly. If in town for a sporting event, you can make the hour long walk to the ballpark/stadium/arena complex (walk felt safe) and take the subway back or can subway both ways. Would definitely stay at this hotel again.

Self

10/10

Exceptional

06 Jun 2026

Diana

It was a nice stay

Friends

2/10

Poor

06 Jun 2026

Meek

Good time. Close to everything

Friends_and_family Friends

10/10

Exceptional

06 Jun 2026

Precious

I love the location of this property. Their rooms are nice and spacious. I’m absolutely in love with their bathroom. I was able to play my music through the mirror while I got dressed. Will be back the next time and I am in Philly.

Friends

10/10

Exceptional

05 Jun 2026

Cassandra

Room was super nice and clean. The shower was the best part.

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Eshe

Perfect location. Friendly staff. Bar. Patio. Rooftop. Gets busy some nights with young folks and night life.

Self

10/10

Exceptional

04 Jun 2026

Ricardo Efrain

M

Self

10/10

Exceptional

01 Jun 2026

Quinci

Great experience! Great location perfect hotel for a weekend getaway.

Friends

6/10

Pleasant

01 Jun 2026

Brian

Great location and walkable to everything
They messed up our bill and the front desk person didn’t have a clue how to fix - they should offer free breakfast

Partner

10/10

Exceptional

29 May 2026

Ilyse

The hotel is in a great location to get anywhere in Philly. Great staff, clean rooms and close to lots of great restaurants and venues.

Friends_and_family Family

4/10

Poor

28 May 2026

Adrienne

The reception desk is on the second floor. The hotel is next to an abandoned building, a lot of homeless people near. So it felt uncomfortable coming in late.
My television in the room didn't work. They offered to move me but I had already Unpacked. My room was not the cleanest but they have nice towels. I heard the staff playing around a lot, very immature and rude comments to each other. Unprofessional! At 11:01 the maid did not knock she just entered my room and told me it was time to leave. Smh I will not be back. PS the rooftop is nice.

Self

10/10

Exceptional

27 May 2026

michael

Really nice gym 🏋️‍♀️

Self

8/10

Excellent

25 May 2026

Katarina

The hotel was pretty itself and in a great location. I simply wasn’t a huge fan of the staff. They were too busy talking on their personal cell phones or talking to each other (staff).

Partner

10/10

Exceptional

25 May 2026

Maricella

Great location. Everything was good

Family_with_children

4/10

Poor

23 May 2026

Alvaro

Kept looking good, although the rooms’ floor is acrylic DARK wood imitation, so it’s impossible to see if it’s actually clean. I had to wipe off a spill of water, to prevent slippery situations, and the wiper came out very dirty off of the wet floor.

Self

10/10

Exceptional

22 May 2026

Barry

The rooftop bar was closed for a private party.

Family

6/10

Pleasant

21 May 2026

Ruth

Great atmosphere until evening when the crowd picks up for access to the rooftop bar. Slightly disappointed in the breakfast options, not much variety. However, I'd stay again due to the overall location and vibe.

Family

10/10

Exceptional

19 May 2026

Alex

Lovely hotel and friendly staff. Room was clean and neat.

Business

10/10

Exceptional

19 May 2026

Charlee

Welcoming staff.

Family

6/10

Pleasant

19 May 2026

Liana

Stayed at the Cambria Hotel Philadelphia recently and would give it about 3 stars overall. The best part was definitely the location — right in the middle of the city and within walking distance to plenty of restaurants and public transportation, which made getting around really convenient. Check-in was also quick and easy, and thankfully we had no issues with noise overnight.

That said, while the room looked clean at first glance, looking closer it really wasn’t as clean as expected. One thing that stood out was the smoke detector being covered with a plastic bag, which I’m assuming was from previous guests trying to smoke in the room. Thankfully there wasn’t any lingering smoke smell. We skipped the breakfast buffet since it was $24 per person, and we ended up parking in a nearby garage instead of onsite.

Family_with_children

10/10

Exceptional

18 May 2026

Lei

Great location. Pleasantly surprised at how nice the hotel is. We had a large room with two queen beds and there was a sitting couch by the video. Good shower pressure and comfortable bed.

Friends

10/10

Exceptional

17 May 2026

Tom

Well priced for weekend nights. Very helpful and friendly staff. The toilet looked dirty but was just scratched up. I think replacing the toilet would go a long way and eliminate some customer complaints. Great stay!

Partner

10/10

Exceptional

16 May 2026

James

Clean room

10/10

Exceptional

16 May 2026

stephen

An enjoyable stay. With in easy access of downtown Philadelphia.

Family