Andrea
Clean rooms and staff was nice
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The Ledger Residences By Sosuite Old City
Philadelphia - PA · United States
150 S Independence Mall WView location
8.6/10Excellent294 Reviews
Cleanliness9.4/10 9.4
Comfort8.4/10 8.4
Condition9.2/10 9.2
Value8.8/10 8.8
Amenities9.0/10 9.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Ledger Residences By Sosuite Old City
With a stay at The Ledger Residences by Sosuite - Old City, you'll be centrally located in Philadelphia, steps from Independence Hall and Liberty Bell Center. This aparthotel is 1 mi (1. 5 km) from Reading Terminal Market and 1. 1 mi (1. 8 km) from Pennsylvania Convention Center.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this Beaux Arts aparthotel include a communal living room, a banquet hall, and a vending machine.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This aparthotel has 3 meeting rooms available for events. Limited parking is available onsite. Grab a bite from the grocery/convenience store serving guests of The Ledger Residences by Sosuite - Old City.
Make yourself at home in one of the 42 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
Show less
Conveniences include microwaves and coffee/tea makers, and housekeeping is provided on request.
With a stay at The Ledger Residences by Sosuite - Old City, you'll be centrally located in Philadelphia, steps from Independence Hall and Liberty Bell Center. This aparthotel is 1 mi (1.5 km) from Reading Terminal Market and 1.1 mi (1.8 km) from Pennsylvania Convention Center.
Make yourself at home in one of the 42 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.
Conveniences include microwaves and coffee/tea makers, and housekeeping is provided on request. Featured amenities include a 24-hour business center, express check-in, and express check-out. This aparthotel has 3 meeting rooms available for events. Limited parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Pet friendly
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
Parking height restrictions apply
Guests will receive an email with special check-in instructions
LGBTQIA+ friendly
Guest will receive an email before arrival 24 hours
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 36
Pet max weight (per pet) in lb is 79
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of USD 200.00 will be collected before check-in.
We have included all charges provided to us by the property.
-
You need to know
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. \nGuests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 10:00 PM to 7:00 AM. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds, onsite parking, and high chair
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher and a first aid kit
- Property Registration Number 516708
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Minimal age
21
-
Optional fees
- Covered valet parking fee: USD 60 per night (in/out privileges)
- Pet fee: USD 25 per accommodation, per night (maximum USD 250 per stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Housekeeping is available for an additional fee and varies based on length of stay and unit size
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Independence Mall
0.1 km / 0.1 mi
Independence Hall
0.1 km / 0.1 mi
Independence National Historical Park
0.1 km / 0.1 mi
Liberty Bell
0.1 km / 0.1 mi
Washington Square Park
0.2 km / 0.1 mi
Independence Visitor Center
0.2 km / 0.1 mi
Liberty Bell Center
0.3 km / 0.2 mi
Museum of the American Revolution
0.5 km / 0.3 mi
Wills Eye Hospital
0.5 km / 0.3 mi
Walnut Street Theatre
0.5 km / 0.3 mi
Thomas Jefferson University Hospital
0.5 km / 0.3 mi
National Constitution Center
0.5 km / 0.3 mi
African American Museum in Philadelphia
0.5 km / 0.3 mi
Pennsylvania Hospital
0.6 km / 0.4 mi
Franklin Square
0.8 km / 0.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 42
- hotel
- Wheelchair-accessible
- Car park
- Wi-fi
- Secure parking
- Laundry service
- Multilingual staff
- Lift access
- Banquet hall
- Meeting room
- TV lounge
Show 1 more facilities & services
- Billiards
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ledger Residences By Sosuite Old City
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ledger Residences By Sosuite Old City
APARTMENT QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO QUEEN BEDSAPARTMENT • TWO QUEEN BEDSAPT.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ledger Residences By Sosuite Old City
APARTMENT TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE LOFTQUADRUPLE • LOFTQUA.LO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- LOFT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ledger Residences By Sosuite Old City
QUADRUPLE LOFT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- LOFT
Adult and child limits apply within the room's total guest limit.
Room code: QUA.LO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ledger Residences By Sosuite Old City
APARTMENT THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ledger Residences By Sosuite Old City
STUDIO Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE LOFTDOUBLE • LOFTDBL.LO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LOFT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Ledger Residences By Sosuite Old City
DOUBLE LOFT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- LOFT
Adult and child limits apply within the room's total guest limit.
Room code: DBL.LO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Ledger Residences By Sosuite Old City
100
reviews shown
amanda
It’s easy, clean, and great location! it’s loud but that is expected with any city.
Michael K
Often times there was no one at the front desk to assist. The communication with valet parking was sub par.
David
It did not look like a hotel. It looked like a business that was closed for the day - only small signs. Our Uber driver was concerned we were not at the right place. We had to peer in and try the front door. It worked out ok, but it was a strange start. There was no parking or food although I knew about that. The location was excellent. Everything was very close. The room also was unusual.
Mireille
Friendly staff, PERFECT location!
Lisa
This was a perfect location and it was spotless and beautiful.
Emily
well, the bathroom being on the first floor was not at all convenient (at night)considering those spiral stairs....I did not like the spiral stairs really...they are attractive but require being super careful. I also did not like that there was no TV upstairs. I liked the location and it was quiet.
Steve
The room was clean and the kitchen was well equipped including an espresso maker. The bed was very soft and comfortable. Additional towels and coffee pods were promptly furnished. The TV was quite large and streaming service included a great variety of programs. It was very easy to park in front to drop our luggage off. They offer valet service but $60 is much more than many parking garages nearby. However they are Most of the best places to visit are within walking distance. The bus stop was only a block away for other places further away.
The only real problem was the inadequate water pressure and temperature. This was surprising since we were on the second floor.
The only real problem was the inadequate water pressure and temperature. This was surprising since we were on the second floor.
Bethberai
Clean room great staff
Brian
The 2nd floor unit we were assigned was on the corner of 6th and Chestnut. While the room was neat, clean and well-equipped, we had no idea that there was going to be a noise issue until we went into the bedroom and saw free orange foam earplugs and a white noise machine. The noise for the street (people yelling asnd singing, trucks rumbling, cars honking and motorcycles screaming by) went on well into the night and made it impossible to get a good night's sleep. And the very small bedroom only allowed for the bed to be placed up against the wall, making it difficult for the 2nd person to exit the bed. It was also a warm and sunny day and the air conditioning could barely keep the room cool enough. Maybe this was just a bad room, but we won't be back to find out otherwise.
Kenneth
No one was at the front desk when I arrived. No one answered the phone number provided either. My room keycard was sitting on the front desk for anyone to take. It was a poor check in experience. But the room was clean and the Bed was comfortable. No harm, no foul.
William
Dishes were in the dishwasher dirty when we checked.
Susan
BEWARE: You could be stranded after midnight outside the building - with no front desk manager to check in. No access to your room. No one to let you into the building. Fortunately, another guest let me into the lobby where I waited more than 30 minutes texting Sosuite for help. Finally a guy strolled into the lobby and located my key in a drawer, no apology or explanation. I'm not the only one. I was in Philly for a conference and met other Sosuite guests at other properties who experienced the same problem. I do not recommend Sosuite.
Steffanie
Staff was friendly and helpful. We will stay here again!
charlie
Great place to stay !
Timothy
Room was as described in the listing. The view was perfect, overlooking Independence Plaza.
Carrie
Enough space for our family. Very close to all of the sights we wanted to see. Just a hop away from the Liberty Bell. Staff was kind and helpful with our needs.
Casey
The rooms were spacious and clean. We loved being so close to Independence Hall!
Jean
Great location for history buffs and art lovers.
Catherine
The front desk staff was awesome
charyl
Everyone was very helpful. Room was clean and comfortable
Christine
The apartment was so fun and modern. The neighbors unfortunately were extremely loud and not considerate of other guests despite a noise ordinance in place when you reserve. I truly hope they were charged or something ans we were not given anny credit despite texting throughout the night until 4:30am. Also asked for additional towels but were not received despite acknowledgement.
Kimberly
Clean room with loft bedroom!! Great location old city
dana
Residential building with a few rooms to rent short term means leans itself to a stable and quiet stay. Very clean. Door staffed 24 hours. Great historic location.
Matthew
Cool building in a good location
Patricia
The room was clean, the staff were excellent. The historical building was gorgeous! It's a mix of residential and hotel.
It's across the Liberty Bell - what a treat!!!
It's across the Liberty Bell - what a treat!!!
Tamara
Enjoyed location, stuff was very friendly. Thank you.
Jesstina
Kitchen fully equipped with cookware. Felt safe in my surroundings. Everything was nice & clean. Would recommend.
John
Central location, spacious room
Nora
Constant beeping sound in rooms
The hotel has had some piping issue for 3 months where there is a constant beeping sound in some of the rooms (similar to when fire alarm is low on batteries). The hotel staff informed me they couldn't do anything about it and wouldn't refund my stay.
I would also make sure to document and record a video of your room when you check out because of they attempted to withhold part of the security deposit with no explanation .
I would also make sure to document and record a video of your room when you check out because of they attempted to withhold part of the security deposit with no explanation .
Sergio
There is a bell tower nearby that rings its bells every hour throughout the night. If you are a light sleeper, do yourself a favor and stay away from this area. The place is nice, very well located, and has a nice gym. But the bells are terrible.
cassandra
It was a lot of dogs there but otherwise it was an excellent day. Rooms was a good size. Nice and clean. I have forgotten my shampoo and I loved it that they hit shampoo conditioner. Thank you I’ll be coming back.
Khalil
Amazing , always loved it here
Ashantia
Love my short stay
I love the room, homely feel to it. My daughter love the stairs and the loft. We are definitely going back.
Kayla
Lovely historic building. Great location.
Gina
Nice essentials apartment
Amazing location! Walkable all over historic Philly landmarks. Valet and parking was perfect. Thin walls, not the cleanest bathroom & floors but beds & linens were clean.
Chris
Amazing staff, amazing location, would def stay bere again!!!
Mickey
Our objective is to visit Independence Hall, Liberty Bell, Constitution Center…and other America historic surroundings.
The Ledger is in close proximity to the historic places we wanted to visit, and dinning choices are plentiful.
The Ledger is in close proximity to the historic places we wanted to visit, and dinning choices are plentiful.
John
Our stay was great
Candace
Excellent location
Brian
Unique property. Had everything I needed. 2 blocks from my office, so very convenient.
cassandra
Such a perfect spot in walkable distance to many places and surrounded by great food. Very clean and love the layout!
Terrence
We were very disappointed in this property. To start, what they call the front desk is just someone sitting in the lobby with a laptop and if they are on a break, there is no one there. We arrived at 9:00 p.m., during their break, and waited in the lobby with our suitcases until the desk clerk arrived. He then accused me of being rude to him on the phone and said he was kicking me out of the building, only to discover that it was another customer who had been rude (he kicked that customer out instead). Despite purporting to have valet parking, no valet appeared. The room came with earplugs because the street noise in the morning was so loud (they didn't help), and the room did not have blackout shades despite saying they did in the description. The neighborhood is not safe after dark. The streets only have homeless people and panhandlers and my daughter got to see her first shoplifter run out of the convenience store in the building with his pockets stuffed. We ran out of toilet paper only to discover that there was no extra roll provided. I texted the number for assistance and they said they'd provide a new roll the next day, which did us little good. So, I spent $20 to DoorDash delivery of toilet paper at 10:00 p.m. After we left, they assessed a $150 charge for alleged damage to the fabric on a bedframe. The picture of the damage was clearly caused by a dog chewing on it, but we had no dog. Despite our protest over the wrongful charge, they refused to reverse it.
Bernard
Upon entering the apartment my wife asked, “How did you get this place?” The purpose of our trip was to spend time with our son, stationed by the US Navy in Italy. He was attending a meeting of Navy dentists in Philly. This apartment was directly across from Independence Mall, where the Declaration of Independence and the Constitution were signed! The liberty bell was also on the opposite corner. One bedroom with the bathroom on the same level. Sidewalk restaurant on the next street. We will never forget this lesson in American History.
Justin
Great location, clean rooms and best of all it's at the center of everything.
Sean
Great place to stay. Loved the room!
Steven
Great Location and super friendly for dogs.
The apartment is amazing! The location is great! We will definitely stay there again when we visit Philly. It is a perfect place to go with friendly dogs as there are 5 parks in walking distance that are in safe ares. Lots of food and attractions within walking distance. Downtown square is a 20 minute walk down Market Street. If I had to ask them to address one thing it would be the bed- not the most comfortable. Maybe a good matress pad. Maybe its just getting a little worn. Other than that- very much love staying here.
Lisa
The apartment was very clean. It is a building with full time residents. There is no “front desk”, but there is a person at the front door who was very helpful. Also, the valet parking was very convenient and you can go in and out. We were in a corner apartment, a one of the nights it was a bit loud. They provided ear plugs for the noise. It is a city.
Bethany
Great location for walking Philly. Easy check in. Basic essentials in the kitchen.
Jennie
Neglectful company
Check records. Complete neglect
Anne
Solid 4 due to issues beyond owners control
The room was exactly like the pictures. It was clean and well maintained. The building itself made the stay a 4 instead of a 5. Walls were very thin so we could hear the TV from the apartments on both sides clearly and the loft feature meant it was tough to heat resulting in the room being on the cooler side. I am not upset I stayed there. Location was ideal for what we were looking for and having a kitchen was wonderful.
John
Great location , right across the street from Independence
Hall
Hall
Stratton
Perfect spot!! Close enough to walk to everything and quiet. Super clean! Amazing response time to questions. Loved it!
Hugo
WiFi issues . Slow, lagging connection rate .
Verified traveler
I wish they had mentioned about the number of bathrooms in the description. We were 6 people with just one bathroom in the apartment.
Jonathan
2 floor loft layout was spacious, and beautiful
Good desk space with a view to work off of
Very clean, modern interior
- terrible water pressure in the shower
- can't close the heat vent by the bed in the loft, super hot always regardless of the thermostat temperature
- doors to each individual hotel don't have soft close springs, so if you have rude guests near you that slam the door each time they go in/out you hear it clear as day
Good desk space with a view to work off of
Very clean, modern interior
- terrible water pressure in the shower
- can't close the heat vent by the bed in the loft, super hot always regardless of the thermostat temperature
- doors to each individual hotel don't have soft close springs, so if you have rude guests near you that slam the door each time they go in/out you hear it clear as day
James
Loved it
Everything about it was amazing
Jennifer
Great view
Nice and clean place. The only issue was the street can be s bit noisy, earplugs provided by the place.
Jonathan
Sosuite: the sogreat and the soso
Great hotel. Great location. Did not like thsy by default they do not makeup the room. You have to pay for this. Beautiful building, however, and it was in walking distance of a CVS with a wawa right down stairs. Not to mention old city.
LISA
Excellent place to stay — only a block away from the Liberty Bell — and great options for dining.
David
The bed could of been better but besides that, great stay
Meinrat
We enjoyed the proximity to the historic sites and the good public transportation. There was some considerable road noise. Double-glazed windows would have helped.
Monica
Great. Could walk to all the historic sites.
Jesse
The Ledger was everything I hoped it would be. Comfortable, quiet, clean. I paid extra for a view of the park behind Independence Hall and it was well worth it. The location is great, close to all kinds of great restaurants, bars, historical sites, and more. I enjoyed my stay tremendously!
Flordeliz
We love it for the fact that it’s just across the Independence Hall and walking distance to the Liberty Bell.
belle
Awesome!
Ryan
Beautiful property with an excellent location across from Independence Hall. Loved the room and the architecture of the building. I will be staying here again on future visits.
Brock Tyler
This property was very nice and very clean. It is right next to Independence hall, the liberty bell and multiple historic destinations. Lots and lots of bars and restaurants nearby with a Wawa convenience store connected to the hotel. 10/10!
Mellissa
Very exceptional
Our family stay for one night was absolutely great! The gentleman at the front desk was so helpful especially when we couldnt get the tv to work he came to our room and got it all right for us! Also the same gentleman (i forget his name unfortunately) he made sure he returned my boyfriends wallet that was found outside that had fallen out of his pocket! Our room was very cozy clean and great! We will definitely be staying again on our next family trip!!
James
Amazing stay more upscale then your typical Hotel stay
David
Rude and Decrepit; \"8.4\" is so misleading
The last 5 reviews before this one are two 2s, two 4s and a 6.
We arrived at 2:30. Brusquely told \"Check in is at 4:00.\" Fair enough, that is the promise, but most front desks would check to see if the room was ready, and if so, let you in.
At 4:00 we returned. Did we fill out the online form? No, we hadn't seen an online form. Can you send it to me? No, Hotels.com has to send it to you. Maybe 10 minutes later, Hotels.com's email arrives with form attached. I fill it out and submit it. \"It's the wrong form.\" It's the only form you sent. \"You must be doing something wrong. Give me your phone.\" Five minutes of staff tapping at my phone, no progress. Get help from more knowledgeable associate who had been napping in the background. Long story short, at 4:40 more knowledgeable associate finally gets the correct form sent. I fill it out, and at 4:45 we are permitted to check in.
We get to our room, surprised that bed was up a treacherous spiral stair. OK, should have seen that in the photo, but still undesirable.
Housekeeping? Text this number with any requests. Just one fresh bath towel, day 3? \"We don't provide that. You can wash them yourselves in-room.\" (There is no machine). Go to the laundry on your floor; use Tide Pods from room.\" (No Tide Pods in room; laundry was disgustingly filthy).
Sofa-bed was so broken down that there was no comfortable place on it to sit. (See photo). Also no
comfortable chair.
We arrived at 2:30. Brusquely told \"Check in is at 4:00.\" Fair enough, that is the promise, but most front desks would check to see if the room was ready, and if so, let you in.
At 4:00 we returned. Did we fill out the online form? No, we hadn't seen an online form. Can you send it to me? No, Hotels.com has to send it to you. Maybe 10 minutes later, Hotels.com's email arrives with form attached. I fill it out and submit it. \"It's the wrong form.\" It's the only form you sent. \"You must be doing something wrong. Give me your phone.\" Five minutes of staff tapping at my phone, no progress. Get help from more knowledgeable associate who had been napping in the background. Long story short, at 4:40 more knowledgeable associate finally gets the correct form sent. I fill it out, and at 4:45 we are permitted to check in.
We get to our room, surprised that bed was up a treacherous spiral stair. OK, should have seen that in the photo, but still undesirable.
Housekeeping? Text this number with any requests. Just one fresh bath towel, day 3? \"We don't provide that. You can wash them yourselves in-room.\" (There is no machine). Go to the laundry on your floor; use Tide Pods from room.\" (No Tide Pods in room; laundry was disgustingly filthy).
Sofa-bed was so broken down that there was no comfortable place on it to sit. (See photo). Also no
comfortable chair.
Mark
The check in was very long.
Stephanie
Not great to stay in
Found used shaving razors in draw. Disgusting.
Trent
Poor management
Staff is impossible to work with and have no compassion at all.
Peter
A shame because it's a nice room
If you want an actual hotel experience, this is not for you. You have to do everything yourself online to check in. There is a \"concierge\" who will had you a key once you've shown id. Everything is by text. I was locked out of my room and it took 30 minuted to get someone to open my room. Dehumanizing.
Karen
Not what we hoped for
The hotel and room were great. The room was poorly cleaned. The floors were dirty and the silverware needed to be rewashed. The unit was spacious and had everything we needed. The beds were comfortable. The one bathroom on the first floor when the bedrooms were on the second floor was very inconvenient but it was clean and very roomy. I must note that our three and four years old loved the children’s room on the first floor. They happily played in it for over a hour! The part in our stay that was disappointing was the service given by the gentleman at the front desk our morning of our departure. He was rude and disrespectful. At our departure, we had a problem when we went to collect our car. It took much convincing that they had the missing key and we did not. It went so far as them physically checking my husband’s pants pockets, searching our rooms and basically telling us we were wrong. Finally hey checked a security tape that showed my husband giving them the key at the time he claimed and they were wrong.It took a very long time to finally get our key which it turned out they did have. After our treatment, I’m not sure I can recommend this hotel/rental to anyone.
Verified traveler
Can be noisy, otherwise great
The only lost star was because the walls were so thin, we could hear our neighbors and people outside clearly. Everything else was great and we enjoyed the stay.
erin
Great short term stay!
Love the building and the apartment!
Kenneth
Ms E & I enjoyed the room. I really like the loft concept. I dislike the couch. Needs replacing.
My
convenient location great price
This was the most convenient location for attending a local business event. Exactly as expected. the only thing that threw me off was the online check in proceedure, which was just not working for me and it really added a lot of stress. I finally called and the person at the desk told me not to worry about it and just stop by. Also the thermostat could not be changed and opted to just turn it off.
Virginia
Wonderful. So close to museums and other features we wanted to see.
Juan
Very please with my stay. Will definitely be returning.
LIN
Great location in the center of downtown, very convenient. Art deco building , and spacious unique loft room style. A wonderful stay. Recommend! Thanks
Todd
Unprofessional Staff
Front desk personnel —when found
—have no training, experience, desire or aptitude in the hospitality industry. They do not know how to interact with guests. One employee was sleeping in a lobby club chair prior to his shift.
—have no training, experience, desire or aptitude in the hospitality industry. They do not know how to interact with guests. One employee was sleeping in a lobby club chair prior to his shift.
Abygail
It was a great place loved the community area
Shaun
Awesome space, and price, just really thin walls...
Nitzy
This cozy little apartment was perfect for our quick couple weekend getaway! Will definitely book again! Its walking distance from many sites and restaurants.
Patrick
great location
Kyanna
This property will take your damage deposit without any documentation of damage occurring. Please do not stay here.
Jose
Good are, a bit dustyunder furniture inside the apt.
Jennifer
I stayed in the loft and it was weird like the stairs. I felt like I was going to die going down and it’s like loud. You can hear it all the other rooms around you and it’s weird not having a bathroom next to your bedroom as far as being a girl and getting ready And it’s pretty creepy when you look at the ceiling it’s like what the hell is that?
Verified traveler
Great place to stay even with a few quirks
The location and building are wonderful. The concierge is very helpful and nice. There are a few paint scrapes and cracks on the walls. A bit confused why my keycard stopped working everyday and had to have them reactivate it.
Jesse
water pipe sounded loud sometimes.
Tanicia
Everything was great!
Darren
Be very careful
The beds are terrible
The rest of the apartment is fine
The neighbors are very noisy, in my case shouting, screaming , banging all night long. Called the desk twice, which did not stop them. I asked to move to a different room. Didn’t happen. There seems to be a certain type of guest here. I think looking for a restful night sleep here would be hard to find
The beds are terrible
The rest of the apartment is fine
The neighbors are very noisy, in my case shouting, screaming , banging all night long. Called the desk twice, which did not stop them. I asked to move to a different room. Didn’t happen. There seems to be a certain type of guest here. I think looking for a restful night sleep here would be hard to find
Chunfeng
great location! Had to fill in some information before check-in. But room was nice with kitchenette,washer, etc.
Muhammad
The property was spacious. There was too much noise coming from other rooms. The worst thing: Never park with the valet service they offer. No one was there when we needed our car. Wasted our $35. Should have arranged parking on our own.
Eric
It was great to have a clean 2bedroom apt with a kitchen as a home base for touring Philly. The view out the window was independence square and though the bell rings on the hour - it was not intrusive and added to the magic of our historical tour.
Shana
Loved the loft and high ceilings. Furnishings were comfortable and stylish. Great space and perfect place to crash after a day exploring. Really impressed!
Emma
It was fantastic being right downtown near so many cool historic things!
Location & surroundings
The Ledger Residences By Sosuite Old City
150 S Independence Mall W, Philadelphia, United States
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The Ledger Residences By Sosuite Old City
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