Name: Doubletree By Hilton Philadelphia Center City
Address: 237 South Broad Street, Philadelphia, 19107, US

Doubletree By Hilton Philadelphia Center City

Philadelphia - PA · United States

237 South Broad StreetView location

100 reviews shown

10/10

Exceptional

22 Jul 2026

ani

In general this hotel is nice and clean and is in city center , location was good and staff were very friendly .

Family_with_children

10/10

Exceptional

21 Jul 2026

Chris

Our flight arrive relatively early in the day and we were able to get early check-in with no issue, so that helped a room. The room itself was very spacious and had all the amenities we needed. In addition, there’s a metro stop directly underneath the hotel, so that was extremely convenient getting around, especially to the sports complex. Highly recommend this hotel.

Partner

10/10

Exceptional

21 Jul 2026

Nicholas

Came for the World Cup. The staff were amazing, helpful, and everything I could need that weekend. Our room was clean and spacious and the bar staff was so friendly.

Family_with_children

10/10

Exceptional

20 Jul 2026

Adam

We stayed overnight for the MLB Home Run derby and All-star Game. The staff was very friendly upon check-in and even gave us chocolate chip cookies that were warm and so delicious! Our bed was comfortable and room very clean. We added the breakfast buffet, it was so delicious! There was a subway right outside the hotel, very convenient! It's also a short walk to many attractions such as Love Park, Convention Center, Reading Terminal Market and many shops and restaurants! Will definitely stay here again!

Friends_and_family Family

8/10

Excellent

20 Jul 2026

Crystal

The air conditioning was the only thing I wasn’t thrilled with. You couldn’t set it lower than 68, and it self cycled. I was at the mercy of whatever it wanted to do. I called maintenance and he basically said” sorry, it’s out of my control “.

Family

10/10

Exceptional

20 Jul 2026

Diane

The hotel was wonderful. It was during the heat wave and the lobby was always stocked with cold fruit infused water. The location was perfect for seeing the sights. Our room was beautiful. I would definitely recommend this hotel.

Partner

10/10

Exceptional

18 Jul 2026

Laura

Although our bathroom was 'tired', our room was fantastic and the best part was the staff at the Doubletree. Every person was friendly and went out of their way to make us feel welcomed and help us if we needed anything. We will return the next time we go to Philly!!

Partner

10/10

Exceptional

17 Jul 2026

joseph

Excellent communication great bedding super clean

10/10

Exceptional

17 Jul 2026

Nicholas

Was good. Was clean. Was nice

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Jessica

Everything was great

10/10

Exceptional

16 Jul 2026

Michael

Great experience overall!

6/10

Pleasant

14 Jul 2026

Sophia

It was OK. the first night I had issues. around 3:00 AM where the guests two rooms down from my room was a lot of making a lot of noise and I couldn’t sleep and it was a lot of back-and-forth until about 5 o’clock when they finally asked him to leave. Secondly, on the day that I was checking out, I was waiting for breakfast and while I was sitting down in the lobby, a rat was running across by the chairs where I was sitting into the bar area where they serve and the Resturant. I told the front desk
I was shocked that they have rats in there

Self

8/10

Excellent

12 Jul 2026

Perry

Everything was easy

Self

10/10

Exceptional

12 Jul 2026

Nicholas

No issue everything was good

10/10

Exceptional

11 Jul 2026

Paul

Location is great

Partner

6/10

Pleasant

10 Jul 2026

Marie-Ange

Staff

Family

8/10

Excellent

10 Jul 2026

Brianne

Great location and a nice lobby area. The room was a little dated but we didn't mind too much. The bed was comfortable. The surrounding area is great for exploring Philly and the hotel is walkable to a ton of stuff. The entrance to the subway is right outside the hotel entrance, so public transport is easy also.

Partner

10/10

Exceptional

09 Jul 2026

Martin

Great location. Parking was expensive, but it was connected to the building. Plenty of open space in the lobby area.

Friends_and_family Family

8/10

Excellent

08 Jul 2026

Adolfo

The bar was excellent…

Friends

10/10

Exceptional

08 Jul 2026

Alexis

The rooms was clean, our view wasn't the greatest, the rooms were higher then normal but we did go during the 4th of July and fifa world cup... the building was clean

Family_with_children

10/10

Exceptional

07 Jul 2026

Brent

Staff was great. Building is old so the plumbing is weird but serviceable. The A/C was nice and cold, beds were soft. One of the better experiences I have had in a hotel. Would definitely come again thanks to the helpful staff

Business Friends

10/10

Exceptional

07 Jul 2026

Shon

The staff was very friendly and responsive. We had a prob

10/10

Exceptional

07 Jul 2026

Surjit

Room was excellent-large, clean, decent size tv, sofa.

Self

10/10

Exceptional

07 Jul 2026

Kelvin

Great location! The hotel was within easy walking distance of some of the sites we wanted to visit.

10/10

Exceptional

07 Jul 2026

Alma

Appreciated the early check in despite the busy 4th of July weekend.
The lobby was crowded when we got there but front desk moved smoothly. The waitstaff @ the bar were friendly. There were cold water stations in the lobby which were great given the heat wave. The room was comfortable but somewhat outdated. The hair conditioner in the shower was empty. I do love Crabtree & Evelyn toiletry products though.

Family

10/10

Exceptional

06 Jul 2026

Amanda

Great location and love the cookies!

Self

10/10

Exceptional

06 Jul 2026

Margaret

Great location & staff. Everyone was incredibly nice and helpful.

Partner

6/10

Pleasant

06 Jul 2026

Yajahira

The best thing about the property is the location. Ridiculous that you have to pay $48/day for parking with no discount for hotel guests. We were charged a service and delivery fee for ordering room service. There was also spilled water on the elevator floor nearly every time we used it. Lastly, we should have received two water bottles each day (we received only one on the day of arrival), especially given the 100+ degree heat outside.

Family

10/10

Exceptional

06 Jul 2026

Mark

Excellent stay in every aspect. Convenient parking garage attached. Can’t be in a better location in the city. Steps from everything

Family

10/10

Exceptional

05 Jul 2026

Jim

Nothing

10/10

Exceptional

05 Jul 2026

Alan

Location is very good for travelling by public transport; many of the tourist attractions are relatively close to the hotel; all the staff I dealt with were extremely helpful and courteous.

Would recommend the hotel and certainly stay again if in Philadelphia.

Self

10/10

Exceptional

05 Jul 2026

Kenneth

Nice place, great location! We spent three nights in Philly at Doubletree and had a wonderful experience. We were walking distance to many historical sites, and a convenient Uber to every place else. The train station entrance was literally on our same corner, which made a ride to the Phillies game a cinch. At the front desk, Janee’ was particularly helpful and friendly…a great ambassador for both Doubletree and Philadelphia. One drawback…a delicious and ample breakfast is available (but not included), but the $30pp price tag seemed a bit pricey to me.

Family_with_children

10/10

Exceptional

04 Jul 2026

Miguel

Great view of Broad St.
Clean and comforting room.
Staff was super friendly and helpful

Partner

10/10

Exceptional

04 Jul 2026

Elvert

Beyond my expectations. The only thing that I wished for was BETTER LIGHTING in the room.

Self

10/10

Exceptional

04 Jul 2026

Yiqi

I loved how they have the parking garage next to the hotel and it’s $48 for overnight stay that you just need to give ur room key to the attendant at the garage to exit. Even you check out of the hotel next day, you can park till 11:59pm on that next day so it’s super convenient. The instruction was given super clear by the front desk on Check in and check out date and the sign in the garage was also very clear. We had a pleasant stay and will definitely stay there again if we go to Philly by car.

Family

8/10

Excellent

04 Jul 2026

Michael

The staff were SO FRIENDLY. Way nicer than they should be with a packed house here for a big event (World Cup). The hotel itself was perfectly fine. But would Ecco this to anyone in the city.

Friends_and_family Friends

10/10

Exceptional

03 Jul 2026

Brian

Great location and overall experience.

Family_with_children

10/10

Exceptional

02 Jul 2026

Fred

Expectations were met

Family

10/10

Exceptional

02 Jul 2026

Yves Joseph

Well located and walking distance to most attractions. I stayed during the world cup and the meteor shower station was literally in the hotels basement.

Family

8/10

Excellent

02 Jul 2026

Merick

The hotel was perfect

Family_with_children

10/10

Exceptional

30 Jun 2026

Maribel

Really great hotel. Allowed me to have late checkout. And when I thought i left my keys in the room, they let me back into the room.

Family

8/10

Excellent

30 Jun 2026

Andrey

Everything was great, but there was one downside: the toilet. Whenever you flush it, it makes a very loud whistling noise that wakes everyone in the room. It would be great if you could replace it.

Family

8/10

Excellent

29 Jun 2026

Catherine

Check-in staff were fabulous. Room smelled a little sweaty and musty and the carpet was a little tacky to the touch in places. Apart from that is was great. Good location. Quiet.

Friends_and_family Friends

10/10

Exceptional

27 Jun 2026

Sheryl

Breakfast buffet was delicious

10/10

Exceptional

27 Jun 2026

Kirk

Great location close to City Hall and a subway stop on the line to stadiums. Nicely maintained, helpful and friendly staff. Would definitely stay here again.

Family_with_children

10/10

Exceptional

26 Jun 2026

Anthony

Family_with_children

10/10

Exceptional

25 Jun 2026

Dayna

The staff was very helpful and courteous!

Family

10/10

Exceptional

23 Jun 2026

Joe

Room was clean and big enough for four adults. Staff was incredibly friendly and patient with different guest from all over the world during the World Cup. Loved that the front door was right on broad street and was ten steps from the metro.

Friends

10/10

Exceptional

22 Jun 2026

Jonathan

The location is as good as any in Philadelphia. It is ideal for anyone attending an event at the sports complex, since the Broad Street Line subway is only 6 stops away. Similarly, much of South Philadelphia is easily accessed. And of course the Kimmel Center and Academy of Music are across the street. The rooms are fine. Parking is solid and reasonably priced at less than $50 per night including in/out. Coffee in the lobby market is superb and reasonably priced.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Stuart

It would be a good idea to provide complimentary coffee...

10/10

Exceptional

21 Jun 2026

Steven

The hotel was clean. It was close to a lot of amenities.

Partner

10/10

Exceptional

21 Jun 2026

David

Great location and very helpful staff

Friends_and_family Friends

10/10

Exceptional

21 Jun 2026

ORLANDO

I had a great stay at the DoubleTree while I was in town. The staff was extremely helpful, particularly Janee, who handled a check-in issue after a mix-up with the check-in date, which was not their fault nor mine. The room was spacious, and the view was great. I will say the maintenance team should take a look at my room; one of the anchors for the ADA shower bench was coming out of the wall other than that, all in all, I would definitely stay again.

8/10

Excellent

19 Jun 2026

Elsa

The staff was very nice, the room was clean and the location ideal. There should be a better breakfast and hairdryers in the room, however.

Partner

10/10

Exceptional

18 Jun 2026

Allan

The room was clean but the room service wasn’t done each day until about 4 pm.
The hotel had a washer and dryer for free use which was convenient. One day we were sitting in the lobby and they provided free pretzel bites and cheese dip which was nice. They also allowed free bag check in on our arrival since we were earlier than our check in time. It was a great stay.

Family

10/10

Exceptional

17 Jun 2026

Ryan

Nice place

Partner

10/10

Exceptional

17 Jun 2026

Roberto

In need of some renovation, but great location though

Family

10/10

Exceptional

16 Jun 2026

JAMAR

I Really Love The Room

6/10

Pleasant

15 Jun 2026

Melissa

Great place to go if you’re staying one night and are just using it to sleep. The house keeping staff was completely amazing. Their hospitality above and beyond, not only because they had everything cleaned but as ppl they were very helpful. I wish I could say the same thing about the bar area the O Brien bar. The staff there was very poor. I asked for a menu at the bar and I was told they didn’t have any but I later found out they did. The server forgot our drinks, we had to ask him 3 times for it. They all seemed like they did not want us to be there. Other than the staff at the bar everything else was great

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

GRISELY

Staff

10/10

Exceptional

14 Jun 2026

Francis

The hotel staff was extremely friendly and helpful! We checked in early and they gave us warm cookies as well as being extremely personable. All of our questions were answered and our room was amazing. Our room was clean, had all amenities, and the beds were so comfortable that we didn’t want to get out of them.

Friends

8/10

Excellent

14 Jun 2026

Jeremy

Clean room

Family

8/10

Excellent

11 Jun 2026

Sharon

The hotel is conveniently located not far from City Hall. It was university graduation time while I was there which made for a lively crowd and a very busy foyer at times. The staff was efficient but not overly friendly and maintenance issues took more than 24 hours to be addressed. The room was spacious but showing its age a little. The bed was huge and quite comfortable but the air-conditioning unit and fridge were so noisy that I needed to turn them off in order to sleep. I was a bit concerned that a room overlooking Broad Street would be too noisy for a light sleeper as the windows are not double glazed, but with the electrical items turned off, it was reasonably quiet on the 15th floor. The gym is one of the better ones I’ve seen in a hotel, with lots of weights options and a few machines. It was great having chilled water in the foyer available at all times given the hot weather.

10/10

Exceptional

11 Jun 2026

Jamie

Good

10/10

Exceptional

10 Jun 2026

Margaret

Our room was clean and neat. The front desk was friendly and kind.

Partner

10/10

Exceptional

09 Jun 2026

Shamella

Was easily accessible by public transportation for what we wanted to do. Very convenient location and overall good stay

Family

10/10

Exceptional

04 Jun 2026

Chloe

AWESOME!! Wish breakfast was free though!

Friends

8/10

Excellent

04 Jun 2026

Ceionnee

There were only three prong outlets and I couldn’t charge my devices. Also, the tv was hard to use it wouldn’t let me click any channels just turn it on and off.

Friends

10/10

Exceptional

03 Jun 2026

Tonita

This was my first visit and I love it. I felt the love of the staff as I walked through the doors. I can’t wait to visit again

Partner

10/10

Exceptional

02 Jun 2026

Lakeisha

Very convenient and comfortable

Friends_and_family Friends

6/10

Pleasant

02 Jun 2026

Karen

Location was amazing but no amenities. Limited room service, no wine glasses for room. Limited hours at restaurant/bar.

Friends_and_family Friends

6/10

Pleasant

31 May 2026

John

Hotel is showing its age… bathroom sink was dripping the entire stay… couldn’t turn off the air conditioner - probably wouldn’t stay here again

Self

6/10

Pleasant

30 May 2026

Adrian

Was provided a corner room with a door that ddidnt fully close spend 2 hours with the front desk to get the same room in a different floor

Self

10/10

Exceptional

30 May 2026

Tariq

Awesome stay, my second time staying here and both times I had zero complaints.

Friends_and_family Family

2/10

Poor

30 May 2026

Kaylee

Parking was not that great, you had to park in parking garage where it was outdates old and not a lot of room to park. Check in was easy. Room's were very close together and you could hear through the walls. Rooms were very outdated and the tv wasn't even facing the bed. Bathroom was so small. My boyfriend and I did not feel comfortable at this hotel and will not be staying again.

Partner

10/10

Exceptional

26 May 2026

Jeffrey

The front desk staff was extremely friendly and I was able to get in my room at 2 pm. The room was very clean and comfortable. The hotel has a great location to explore all the sights of downtown Center City and Olde City. I always enjoy staying there!

Self

10/10

Exceptional

20 May 2026

Parshuram

I would stay again

Family_with_children

10/10

Exceptional

18 May 2026

Dorothy

Great location - easy check in - comfy room

4/10

Poor

17 May 2026

Clay

Mice in my room. Property very tired.

10/10

Exceptional

15 May 2026

John J

My husband went to a concert. He was very pleased with the stay. We will be booking again in October. Thanks, JJ Eberly

Self

10/10

Exceptional

14 May 2026

Saniya

The hotel was amazing. The view was amazing and the staff was very friendly. I will definitely be back.

Family_with_children

10/10

Exceptional

09 May 2026

TIANA

5 stars

Friends_and_family Family

8/10

Excellent

07 May 2026

Richard

Excellent location near city hall and Broad Street. Very nice hotel. Professional and helpful staff. Good parking garage.

Family

10/10

Exceptional

01 May 2026

Jean-Léon

The staff is very professional and offered me the best cookies—that’s why I book this hotel every time I’m in Philadelphia

Friends

10/10

Exceptional

30 Apr 2026

Brianna

Clean room. Attentive staff.

8/10

Excellent

27 Apr 2026

Ryan

Very clean

Friends

6/10

Pleasant

26 Apr 2026

Donna

Parking included with stay. Professional, friendly & knowledgeable staff. The room while somewhat cramped, was clean and comfortable.
Poor temp regulation in the room. Not easily walkable to historical sites.

Friends

2/10

Poor

26 Apr 2026

William

Pool has been permanently closed. With a child this ruined the trip. And when I called a week prior was not told about any permanent closing of the pool when I even told the lady how excited my son was to swim in the pool. Room smells and floor dirty.

10/10

Exceptional

25 Apr 2026

Penny

Room was a nice size, great location for theater and restaurants. Hotel was clean, staff was exceptionally nice

Friends_and_family Friends

10/10

Exceptional

24 Apr 2026

Judith C.

A great location in the Center City Arts District, a short walk to many sites. The room was comfortable and quiet. What more could you ask for in a city.

Partner

8/10

Excellent

23 Apr 2026

jerry

The restroom has no exhaust fan.

Self

10/10

Exceptional

23 Apr 2026

Michael

Check in was a breeze the girl working the counter was fantastic, breakfast we had the buffet food was good selection was good also, our server was very attentive to what we needed. The property is centrally situated close to lots of things to do you can walk or use Lyft, parking is next door to the hotel it was 48$ for the time we where there and very tight parking spaces. All in all a fantastic property

Family_with_children

2/10

Poor

22 Apr 2026

Sierra

My room had a strange smell and you can visibly see the rust in the tub, on the sink, on the mirror, etc. Very outdated from the colors to the furniture. Overall wouldn’t stay there again.

Self

8/10

Excellent

21 Apr 2026

Tiffany

Great location. Could walk all around center city. Shower in the room wouldn’t turn off properly and kept dripping. There were also holes in the upper wall in the room. I had two rooms. The other room also had issues with the shower but no holes in the wall.

Friends_and_family Friends

10/10

Exceptional

20 Apr 2026

Dixie

Great experience plus delicious cookie

10/10

Exceptional

20 Apr 2026

Victor

The room was clean, location is perfect walking distance to tons of bars and restaurants. Area felt very safe and the staff was super helpful and friendly when we requested a late check out. Also, the bed was so perfectly comfortable and the room was so cold it felt like we were sleeping in the clouds!!!! Would absolutely stay here again!!

Partner

10/10

Exceptional

19 Apr 2026

Cassie

Easy to navigate parking and check in. Spacious room with great views!

Family_with_children

8/10

Excellent

19 Apr 2026

Thomas

Staff friendly. Rooms clean. Bathrooms clean but dated and towels not the best

Friends_and_family Family

10/10

Exceptional

18 Apr 2026

Ivy

Everyone was nice - the bathroom in my room could have been cleaner and the gym equipment, treadmill could have been cleaner. Overall, great stay.

Self

6/10

Pleasant

16 Apr 2026

Craig

The hotel feels a bit dated. In addition, a pool was advertised when the hotel was booked but had permanently closed by the stay - watch out. Breakfast was good with good options and high quality, but staff at breakfast could be more professional.

Friends