Name: Wyndham Philadelphia Historic District
Address: 400 Arch Street, Philadelphia, 19106, US

10/10

Exceptional

27 Jul 2026

Toni

The cost of parking ridiculously high. Could have offered free breakfast at least.

8/10

Excellent

27 Jul 2026

Barbara

The food was good but quite pricey. On our second night there was no housekeeping because they were short-handed. It provided towels when I went to the desk and apologized.

10/10

Exceptional

27 Jul 2026

Jennifer

Location was great. Stayed a few times here and will return. Room was clean. Stay was great

10/10

Exceptional

26 Jul 2026

darla

Great hotel! Conveniently located near attractions and food! Rooms were big comfortable and clean. Staff very helpful. Nice buffet breakfast in the restaurant.

8/10

Excellent

26 Jul 2026

Marco

The hotel's greatest advantage is its excellent location in the heart of the city's historic district, just minutes from Independence Hall, the Liberty Bell, Reading Terminal, and many other attractions. It is also very clean, with rooms in perfect condition. Areas for improvement include the extra charge for parking and the variety of options at the restaurant.

6/10

Pleasant

26 Jul 2026

Erica

In general, you are paying for the location of this hotel. Our room smelled damp, the fire alarm outside our room was pulled out of the wall and there were stains on our curtains and bedspreads bottoms. The lobby of the hotel also smells like cigarette smoke.
Some pluses- the staff is kind and responsive. Although our air conditioner made a horrific sound the first night we were there, a technician promptly came the next day. One plus was the pool, which, though small, was a nice respite after a hot afternoon walking many miles around Philly.

8/10

Excellent

26 Jul 2026

Leif

.

6/10

Pleasant

26 Jul 2026

Maura

The hotel needs a facelift. Staff not professional AT ALL. Not as clean as I would like it.

Good location.

8/10

Excellent

25 Jul 2026

Tuvia

צוות יעיל ועוזר. מלון ישן, הניקיון פחות הרשים

6/10

Pleasant

25 Jul 2026

Christine Erice

Na

8/10

Excellent

25 Jul 2026

Robert

Staff were great and were able to get us help with a flat tire on our check out morning, the only issue we had was the carpet in our room was wet by the window and the tub stayed backed up in our room

10/10

Exceptional

25 Jul 2026

Beverly

The staff was so accommodating and friendly. The general manager went above and beyond to meet our needs. Very impressed with their service!

10/10

Exceptional

24 Jul 2026

Kierston

3 night stay, the room needed some upkeep done to it. It was a nice room, comfy bed & friendly staff. Conveniently located in the historical neighborhood which was perfect for walking to see things. I’d come back again.

10/10

Exceptional

24 Jul 2026

Michael

Great hotel to stay.

4/10

Poor

24 Jul 2026

Martha

Upon driving up to the property, it was clear that this hotel was old and not well taken care of. It certainly was not worth the cost of the stay. The worst part was the stains on the bedsheets

Family

10/10

Exceptional

23 Jul 2026

Darlene

Everything was great except the mattress is ready to be replaced. The location is excellent and close walking distance to most historical sites.

6/10

Pleasant

23 Jul 2026

Eric

Good location, aging infrastructure, below average service, terrible internet.

8/10

Excellent

23 Jul 2026

Jamie

It was a fine stay. The hotel was not very well maintained. Stains on the carpet and walls, bathrooms and a mildew smell from the ac. Fine for a few days away but not a luxurious stay by any means.

4/10

Poor

23 Jul 2026

Craig

The rooms were not clean and required updating and painting. The remainder of the hotel the same.

4/10

Poor

23 Jul 2026

Krystle

Outdated rooms. Dirty accommodations with little to no improvements over the last few years outside of the lobby area. Bathroom and room in general needs a face lift and the overall cleanliness of the property is lacking. Several areas needed to be repaired and addressed in my room. I was not comfortable staying more than one night with the conditions and decided against extending my stay based on the feel and look of the property. Location is great. Parking is just okay with no mention of paid parking before you book be aware that 40 extra a night is expected. Parking is not connected to hotel and the elevator did not work on several floors. Elevator in main lobby was also shakes and needs to be serviced asap . Stay was not what I would have expected for my anniversary trip and I would have booked elsewhere if the photos of the room were honest and updated.

6/10

Pleasant

22 Jul 2026

Nancy

Hotel is starting to show its age. The prices for parking is ridiculous and no one can agree on the price. The website states one price, the sign on the parking garage another and the front desk still another. The restaurant is just okay. Food is overpriced for quality. The hotel has a great location.

4/10

Poor

22 Jul 2026

Colleen

They put us right next to an exit door on the second floor. The room was dirty. We were disappointed to say the least.

10/10

Exceptional

22 Jul 2026

jennifer

The staff was friendly and extremely helpful. They greeted all guests, were respectful, and gave recommendations for how to use the subway and ideas for local eateries. The hotel was also quiet and in an excellent location- easily walkable to many attractions.

10/10

Exceptional

22 Jul 2026

Jenna

Check in to check out was a smooth process. Loved the rooftop pool especially after a hot day of exploring!

We asked for dinner recommendations and were supplied with excellent options.

It was nicely located and felt safe.

10/10

Exceptional

22 Jul 2026

joann

Nice place. The staff was great. We asked for a late check out and they accommodated us with no problem. Will stay here again

10/10

Exceptional

22 Jul 2026

Barbara

Room was clean, carpet dated.
Staff were very helpful.
Pool was nice.
Close to everything.

10/10

Exceptional

22 Jul 2026

Ana

The hotel was clean, comfortable, and in a convenient location. It was close to many of Philadelphia's main landmarks, including Citizens Bank Park, and the airport was an easy drive away. The only downside was having to pay for parking, which added to the overall cost. Other than that, it was a great place to stay, and I'd recommend it for anyone visiting the city.

6/10

Pleasant

22 Jul 2026

Melinda

Staff was kind and helpful, great location.

10/10

Exceptional

21 Jul 2026

Alexander

Very nice, room was perfect

4/10

Poor

21 Jul 2026

Saul

The elevator was broken in the garage
They didnt care when it was going to be fixed. My foot was hurting They didn't care so would never go there a gain.

Self

8/10

Excellent

20 Jul 2026

Janine

This hotel gets an A+ for location. Within walking distance to catch the Hop On Hop Off Bus and see a lot of sights such as Independence Hall, the Liberty Bell, Ben Franklin's Print Shop and the Betsy Ross House. Also within walking distance of places to eat and drink. Parking was under $50 for one night in a covered garage, and we were able to leave our car until 5 the day we checked out, which was a big help.

Check-in Staff was excellent and very helpful.

Our room was spacious and clean. The only complaint is that the blackout curtain was old and needed replaced. It had coffee/tea service, a mini frig and a microwave.

We did not eat in the restaurant but we did have a drink in the bar. Another complaint was that it closed early that night because the bartender said she was tired? Not sure what that was about...

There is a small rooftop pool as well.

Overall, a nice hotel and we would stay again.

Partner

10/10

Exceptional

20 Jul 2026

Wayne

The hotel and the hotel room were very clean. Great location in the Olde City part of Philadelphia. Parking garage was well maintained. Staff was very helpful and very nice.

Self

4/10

Poor

20 Jul 2026

Ashley

This hotel is completely worn down and severely understaffed. From the moment we arrived, it was one disappointment after another. The lines to check in and check out were incredibly long, and the front desk staff seemed overwhelmed. At checkout, the clerk couldn't even figure out how to email or print a receipt.

To make matters worse, we witnessed a loud, heated argument between a bartender and a manager in front of guests. It was completely unprofessional and reflected the overall lack of management.

Our room was dirty, the ice machine on our floor didn't work, and basic maintenance throughout the property appeared to be neglected. The pool experience was equally frustrating. The front desk told us the pool was open, the door was unlocked, and our children got in. Moments later, a staff member came out and yelled at them that the pool was closed because of the weather. If the pool was closed, it should have been communicated clearly and the area should have been secured.

The parking fees are outrageous and feel like nothing more than a cash grab. Overall, this hotel survives because of its location—not because of its service, cleanliness, or management. There are far better options in the area, and I would not stay here again.

Friends_and_family Family

6/10

Pleasant

20 Jul 2026

Amy

This was a great location for a trip to see historic Philly. Parking was convenient in the garage. However with the elevators down it was not the easiest or safest way to travel from there to hotel. There had been some heavy rain right before we got there and there was some wet spots on the floor in front of air conditioning unit.
The staff were all great. Very professional and willing to help with validating parking, lost room key, carry out food and any other questions about the area. Plenty of coffee shops and food spots within walking distance. As well as the liberty bell and constitution Hall.

Friends_and_family Family

8/10

Excellent

20 Jul 2026

Aliyah

The hotel was great for a quick stay in Philly. Staff was very helpful and friendly. The room was a good size. Beds were clean and comfortable. Parking was nice because you didn’t have to deal with the on street parking. Overall would recommend.

Friends

8/10

Excellent

20 Jul 2026

Benjamin

Location was excellent for doing the touristy thing. Room was clean and good working order. Hotel interior showed signs of age and need of maintenance except Hotel lobby.

Family_with_children

10/10

Exceptional

20 Jul 2026

Ceyanne

Breakfast was expensive for being regular hotel breakfast that most hotels do not charge for. I wouldn't have minded paying if there was a sit down menu option. Other than that, I don't have any other complaints.

Friends

2/10

Poor

19 Jul 2026

Lori

We booked the hotel through Expedia. I called the hotel directly 15 minutes later to confirm their receipt of the reservation and payment. They confirmed that they received payment and reservation from Expedia. At check in, they confirmed that they had received payment in full and ONLY needed my card for a $50 incidental hold. After check out, the hotel charged my card double the amount and then claimed that they had no record of payment.

Family_with_children

6/10

Pleasant

19 Jul 2026

Sara

I chose this hotel because of the pool… due to the fires/smoke we could not use the pool. I feel a discount should be given

10/10

Exceptional

19 Jul 2026

Martin

Helpful and friendly staff

Friends

10/10

Exceptional

17 Jul 2026

Jackie

Great location

Self

10/10

Exceptional

17 Jul 2026

Brandi

.

Family_with_children

10/10

Exceptional

17 Jul 2026

Louise

Very nice and clean. Definitely would stay again

Partner

10/10

Exceptional

17 Jul 2026

Payton

This was a great hotel to stay in. All the staff encounters we had were excellent! Everyone was friendly and very helpful. If you want to be right in the middle of everything, this is the place to stay. All the must sees are within walking distance.

Friends_and_family Family

4/10

Poor

17 Jul 2026

Stephanie

Disappointed in the quality of this hotel, does not reflect the price. Our room’s TV and phone were not working, the front door was wonky, the elevator wasn’t working in the parking garage so we had to carry out suitcases down 6 flights of stairs…..it just wasn’t pleasant. Wouldn’t stay here again.

Friends

8/10

Excellent

16 Jul 2026

Deana

We enjoyed ourselves and the pool. After a long hot day. Perfectly located in historic district with everything in walking distance

6/10

Pleasant

16 Jul 2026

Susan

The location of the hotel is excellent. You are steps away from all that old Philadelphia has to offer. The parking garage was disgusting, but it did its job and kept the car secure. The room was very small and not quite to the standard of clean that I like while travelling. The main issue was the air conditioning unit constantly emitted an oil like smell through our one night stay. It was okay and only chosen because of its walkable location to Old Philadelphia.

Family_with_children

10/10

Exceptional

16 Jul 2026

Alistair

Great location staff were brilliant

Partner

6/10

Pleasant

16 Jul 2026

Terry

Clean property but nothing to do. Pool was a joke and the restaurant was horrible

Family_with_children

6/10

Pleasant

16 Jul 2026

Kristy

Not clean. Shower would not drain.

Family_with_children

6/10

Pleasant

16 Jul 2026

Robert

The hotel was reasonably nice although our room was very small. The location is great for seeing the historical sites.

Unfortunately this hotel will overwhelm you with stupid marketing emails, worse than any spammer. I hesitated to unsubscribe in case I missed something actually important but have definitely blocked them now that my stay is completed.

Partner

4/10

Poor

16 Jul 2026

Mike

The room was clean but this place nickel and dimes like crazy. Parking was $44 per night. We were told to validate the slips each time we were in and out of the garage. I asked the concierge what was the point of this if there was no discount? She said without validating you'd pay $44 each time in and out rather than $44 per day. This wasn't accurate, as it said on the signs there are different/lesser fees for 1 and hour parking. So, just making things up on the fly. When I said this was deceiving on the website and I likely wouldn't stay at Wyndham again she said \"That's fine. Have a nice day.\" The pool was also closed \"due to weather\" despite the storm having stopped hours earlier that day. Lastly, the tv in the room wasn't a Smart TV. Will not be staying at a Wyndham again.

Friends

8/10

Excellent

15 Jul 2026

Kelly

pretty good hotel. needs a couple upgrades - bathroom smelled gross when we first walked in, water pressure was meh, elevator in parking garage was broken, hotel bar hours inconsistent. loved the microwave in room and roof top pool though! and the beds were clean and comfortable which is what matters most.

Partner

4/10

Poor

15 Jul 2026

WILIAM

Hotel is poorly managed. Dirt in every corner. The rooms and public area are run down, broken and stained. The lobby is awkward and uncomfortable. The ac smells like a swamp cooler. The bar is not inviting and the food is like fast food. The pool area is in disrepair and in desperate need of an facelift.
I was surprised at the low level of upkeep at a Wyndham.

Self

6/10

Pleasant

14 Jul 2026

Jim

Didn’t like that after night 1 I had to go find bath towels . They took the towel I used and didn’t leave any more. No bath towels and no replacement toilet tissue.

Self

10/10

Exceptional

14 Jul 2026

John

Convenient location

Self

10/10

Exceptional

14 Jul 2026

Daniel

Great location. Parking garage is tight and car parking for guests is up a couple of levels which was inconvenient as the elevator was broken in the garage. Staff was very helpful.

Partner

6/10

Pleasant

13 Jul 2026

cheryl ann

Elevators from the parking garage were not working. This should’ve been noted ahead of time. I would not have stayed there if I would have known. I felt very unsafe walking through. The stairwells at night. One of the elevators in the hotel was not working as well, but that did not really cause a problem because I don’t think the hotel was full. No complementary coffee as in most hotels. Our smoke detector kept beeping through the night. The one outlet in the bathroom did not work. The hotel itself seem relatively clean.

Family

6/10

Pleasant

13 Jul 2026

Debbie

The elevator in the parking garage was broken and the stairwell that had to be used smelled of urine and smoke. The hotel lobby and room were clean, just dated.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

jorge mario

excelente .. atencion de parte del personal desde la entrada fuimos atendidos de manera atenta hasta nos entregaron la habitacion antes de la hora sin preguntar..

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Rebecca

We would definitely recommend this property to anyone visiting the area. The location is charming, historic, and surrounded by plenty of attractions and things to see. We requested an early check-in, and the staff was incredibly helpful and accommodating. They were also very knowledgeable about the local area and offered great recommendations for nearby attractions. The property was spotless, and everyone we encountered was friendly and welcoming. We had a wonderful stay and would absolutely stay here again.

Partner

10/10

Exceptional

12 Jul 2026

Volvins

Amazing

Family

10/10

Exceptional

12 Jul 2026

Lauren

Clean spacious room. Centrally walking distance to all the sites and restaurants.

Partner

2/10

Poor

11 Jul 2026

Jonathan

One of the worst hotels I have stayed at. Staff was unhelpful and rude throughout our stay. Elevators broken, restrooms out of order, wifi unavailable due to needed repairs, bar decided to close early because an employee didn’t show up, pool was filthy. Location is great but totally mismanaged group of employees that are running this place into the ground. Will never stay at a Wyndham property again.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Lazaro

Space clean,staff friendly

10/10

Exceptional

10 Jul 2026

Elisabeth

Very good stay. Staff is great. Stay was great.

Family_with_children

4/10

Poor

10 Jul 2026

Kerry

Our initial room was dirty and the hallway smelled of urine. We were able to switch to another room on a different floor. The new floor/hallway was free of any smells. The room however was just as dirty and outdated as the first. The location was perfect and close to many historical sights.

Family

10/10

Exceptional

10 Jul 2026

Barry

Everything was good except tub didn’t drain very well at all and filled with water while showering. Centrally located and safe area

Partner

8/10

Excellent

10 Jul 2026

CHITAKATTIL

ideally located in Philly - most places within walking distance
simple , and cheerful

Partner

6/10

Pleasant

09 Jul 2026

Jocelyn

The best thing about this hotel is the location—it is incredibly walkable and near everything. The front desk staff were also amazing, always helpful and welcoming.

However, the hotel itself was less than superior. I'm not sure if it was due to the World Cup crowds, but the property is showing its age. The furnishings are old, and the carpets are stained and dingy. Worse, the elevator smelled like horrendous body odor, and people were smoking in the hotel, which made the hallways smell.

The breakfast bar was also a letdown compared to other hotels. It was heavily picked over, and the waitstaff completely ignored smaller tables, only paying attention to large parties. I recommend walking to nearby Starbucks or other restaurants than 20 a person for buffet that is this picked over.

Great location, but the hotel definitely needs some deep cleaning and modernizing.

Family

8/10

Excellent

09 Jul 2026

Debby

The restaurant was only adequate, with the menu shrinking daily. The rooms could do with a notebook including building layout and the dining, historic options, etc. The pool is nice and the workout room OK. The location is great for walking to so many sites. Self-parking is good.

Friends_and_family Family

6/10

Pleasant

08 Jul 2026

Natalie

It was ok.

6/10

Pleasant

07 Jul 2026

Dale

The hotel was in a fantastic location as it is within walking distance to historical Philadelphia. The front desk staff were helpful but maybe not too knowledgeable when we asked questions. The room was clean, but the windows filthy. The parking garage was dark and scary, although we did like the convenience. It was priced appropriately. The breakfast was horrible. There are lots of cafes nearby with awesome and delicious breakfast choices.

Family

6/10

Pleasant

06 Jul 2026

Janine

The front desk staff was friendly, and while the room was dated, it was clean. The hotel was extremely busy due to the July 4th holiday weekend and a FIFA World Cup match, which may have contributed to some of the issues we experienced.

The biggest concern was the lack of communication during an evacuation. One evening, the fire alarm sounded, and guests were directed by a recorded message to evacuate. However, no staff members were outside providing instructions or updates while guests stood in the rain. During the evacuation, one guest slipped and fell on the wet property. The fire department arrived and resolved the situation quickly, but we then had to ask staff to let us back on the elevators to return to our rooms.

I was also concerned about security. I watched a homeless individual remain in the lobby for an extended period, rummage through a box of recycled uniforms, use the guest restroom, pick up a vacuum cleaner, and wander around before leaving it by the exit. He also appeared to be watching unattended guest luggage. Front desk staff seemed aware of him but did not intervene, and I never saw any visible security personnel.

Overall, the staff was courteous and the room was clean, but the hotel's communication and security need improvement.

Family

4/10

Poor

05 Jul 2026

Scott

This was terrible. The shower held water past your ankles. I called to have it fixed, which is usually easy at most hotels. They typically bring a machine that blows high-pressure air or extracts with high suction. What they brought was a bucket and a screwdriver. It did nothing, and they said it would get better with use. Clearly, it did not improve. We rented two rooms, so we all had to shower in the other room to avoid standing in someone else’s filth.
Then, with four people and two double beds, they initially gave us three towels and three washcloths. I had to go down myself to get more, which took 15 minutes and was met with a crappy attitude. The next day, they cleaned the room and gave us two towels but no washcloths. When I called down, they said they would bring some up but never did.
This place is absolutely horrible. Do not stay here. It’s too bad because it’s centrally located near everything.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Roberto

This place was great. Located so close to all the old Philadelphia, Independence Hall, Liberty Bell, couldn't have picked a better place and the price was right.

Partner

4/10

Poor

05 Jul 2026

Mathieu

Old noisy AC unit, people smoking pot and drinking at the pool, room wasnt made daily, long wait for helpdesk, we expected more. Good location.

Family_with_children

10/10

Exceptional

05 Jul 2026

DavinaBriana

Lobby and Room was clean. Staff was polite and very helpful

Self

10/10

Exceptional

03 Jul 2026

Mary Lee

Very centrally located

Family_with_children

10/10

Exceptional

02 Jul 2026

Natasa

Clean Friendly staff

Family_with_children

10/10

Exceptional

01 Jul 2026

John

The Wyndham Philadelphia Historic District is a very nice hotel and the location is amazing if you are visiting to see the historic locations in this area. Many to see within just a few minutes walk. There are also many restaurants, bars and bakeries in the immediate area around the hotel. The hotel is well kept and well-appointed with a parking garage attached (parking costs extra). The price was very reasonable considering the location and the amenities. I would recommend this hotel to those visiting Philadelphia for the historic district.

10/10

Exceptional

01 Jul 2026

Nancy

Dining in hotel was a disappointment from a buffet only breakfast to dining options lacking inspiration. On a happier note the waiter was very good.

Family

2/10

Poor

30 Jun 2026

Binta

Place needs a total renovation. First room that I was given smelled like urine. Place needs help!

Partner

10/10

Exceptional

30 Jun 2026

Noriko

Friendly and helpful staff

Self

10/10

Exceptional

30 Jun 2026

ilkin

great place

10/10

Exceptional

30 Jun 2026

David

Awesome

10/10

Exceptional

29 Jun 2026

Alan

Great location and only a short walk to Market Strret.

Family_with_children

10/10

Exceptional

29 Jun 2026

Teresa

Pefect location for walking to all the historical sites.

Family

6/10

Pleasant

28 Jun 2026

Amanda B

This property is perfectly located and walkable to all the historical sites. It is older and can use some TLC. It was clean and the staff was helpful and friendly. It was good for our family needs, but not a higher end stay.

Family_with_children

6/10

Pleasant

28 Jun 2026

Anna

Great location

Family

10/10

Exceptional

28 Jun 2026

Blake

Well kept and safe area for family and friends to getaway

10/10

Exceptional

28 Jun 2026

marin

Everything was great
Good job everyone

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

hilario

Convenient to historic area. And shopping and touring

Friends_and_family Family

4/10

Poor

26 Jun 2026

Holly

The staff were nice but the room was lacking! Horrible, way too soft mattress, barely any tv channels (dont expect Netflix, YT, etc) and the AC was OLD and LOUD AF. Very dated things going on in the room.
No free breakfast, for anyone reading this. Not too bad a location.
3/5 from me and my fiance.

Partner

10/10

Exceptional

26 Jun 2026

Crystallee

Can’t wait to go back! Easy check in and out.

Partner

8/10

Excellent

25 Jun 2026

Sandra

Convenient location, mic room and very pleasant staff. The breakfast buffet was decent, but food was not very warm.

Family

6/10

Pleasant

23 Jun 2026

Manuel

Not well maintained hotel in general. Old hotel.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Patricia

Comfy bed, clean room and very helpful staff.

Family

10/10

Exceptional

23 Jun 2026

Cedric

Was a nice experience

Friends

10/10

Exceptional

21 Jun 2026

Judith

My family booked 2 rooms for our stay 6/19 to 6/21st. It was during the time of World Cup Soccer matches, June Teenth Celebrations and the Philadelphia Phillies baseball games. Also the 250th celebration of the USA was soon approaching. The city was alive with energy! Our stay at the Wyndham Suites in the historic district was perfect! We could walk to all the historic sites and many restaurants in local areas. The Wyndham Suites was the perfect place to stay. I would return and stay at this site soon any return to the Philadelphia area.

Family_with_children