Name: The Galaxie
Address: 180 Banbury Road, Oxford, OX2 7BT, GB

2/10

Poor

03 Aug 2026

Amanda

Please, please, please. Do not book this hotel. It was dirty, mouldy Apples with bugs crawling through it. Dirty smelly rooms - with filthy ripped carpets. We could not stay as it was unfold on their website and we are still trying to get our money back.

10/10

Exceptional

20 Jul 2026

Nicola

Atmospheric.

Family

8/10

Excellent

11 Jul 2026

Penelope

The staff were friendly and super helpful and the room was spacious with a comfortable bed. The shower was over a sunken bath which was rather awkward (suggest conversion to a standard shower base). Overall, would recommend as a place to stay.

Partner

2/10

Poor

15 Jun 2026

Fakhre

The bed was broken or not put together. We spent all night putting the bed back together. It was apparently two single beds. It was a nightmare as my daughter had exams needed a good nights sleep. I told them that before we arrived. There was mould on the shower . I am asthmatic!Strange staircase which did not help my mobility issues. All night people walking and partying Above and keeping us awake all night! My daughter went to the exam with 2 hours sleep and failed the exam. All of the above requirements I informed the hotel before our arrival. I require refund. Not heard from the hotel. They deliberately gave me the wrong manager name who did not respond to my emails.

Family

6/10

Pleasant

02 Mar 2026

John

Parking was extra, but there was not adequate space

Partner

8/10

Excellent

23 Feb 2026

Peter

The rooms were well kept and the bathrooms very clean.

The staff were pleasant and helpful.

Would recommend and stay again.

Partner

10/10

Exceptional

22 Jan 2026

Zahoor

Lovely hotel and made much better by the staff who were very attentive. Would definitely recommend.

Business

10/10

Exceptional

20 Jan 2026

Christopher

Warm welcome from front of house. Taken to our room which was fantastic. Server very reasonable drinks before heading out for a meal.

Amazing value for money we will be returning again

Partner

8/10

Excellent

18 Jan 2026

Karmjeet

Lovely room but cold

10/10

Exceptional

09 Jan 2026

Oleg

1030 am Checkout time?? Why not 9am?

10/10

Exceptional

01 Jan 2026

justin

top hotel

Business

10/10

Exceptional

29 Dec 2025

Chris

Great staff

Friends_and_family Friends

8/10

Excellent

30 Nov 2025

Bilal

Pleasant stay.

Business Self

8/10

Excellent

27 Nov 2025

Karmjeet

The room was cold on arrival but lovely decor. Disappointed that parking now carries an extra charge

4/10

Poor

14 Nov 2025

Amir

There was no one working at reception and I had to figure out by myself how to get in

10/10

Exceptional

24 Oct 2025

Ellen

We had a lovely stay. The staff were incredible helpful with food abd transport recommendations. The decor is fun and the room was clean and comfortable. The weather wasn't great so we didnt use it, but the outside space looked lovely.
Parking is a bonus, we parked and got the bus in to town, far cheaper and easier than parking in town! Will definitely return.

Leisure Friends

6/10

Pleasant

18 Sep 2025

Johanna

A mixed bag due to hotels.com and the hotel itself

When yiu book thorough hotels.com it advertisies as a superior double with king bed, thats not what you get, yiu get a double bed unless you specifically ask for a king despite the description on here. There is only one king in the hotel.
You have to pay for parking, no disabled parking discount offered until i asked as its an additional £10per day per car.
Lots of cobwebs, only one towel for 2 people in the room until i asked.
Helpful they let you check in early is you can.
Breakfast only ok, but good if yiu cant be bothered finding anywhere else.
Bus stop right outside whichnis handy to get into the city

Friends_and_family Friends

8/10

Excellent

17 Sep 2025

Daniel

Cool hotel even if loud at times

This is a gorgeous hotel with plenty of character and a decent location in the North of Oxford, near shops and eateries. As it is a quirky old building, you do hear the footsteps shuffling of your upstairs neighbours, but I would return if ever in town again.

10/10

Exceptional

26 Aug 2025

Penelope

Lovely hotel!

Quintessential old English hotel. Rooms are basic but clean and comfortable. Entrance, reception, lounge, breakfast area and bar are definitely 5*.

Self

8/10

Excellent

04 Aug 2025

Amrit

Very beautiful place but 3 things

Beautiful hotel but three problems: first one was that I could hear everything in the hallway and I could only assume anyone can hear anything I do as well. Second was that someone kept slamming their door so hard that my TV shook. Multiple times in the day. I have no idea what their problem was but I wanted to yell at them. Lastly, breakfast ended at 9am which is quite early. Checkout is at 10:30am. So although it was a great hotel, if people are slamming doors and you will miss breakfast if you had any evening plans, it kind of outweighs the nice bits.

10/10

Exceptional

02 Aug 2025

Mike

Service focused quirky boutique hotel.

Service focused boutique hotel. Andrew on reception was exceptional, couldn't help us enough.

Hotel is lovely, fantastic decoration and design, so much to look at it was really fun and quirky. So quirky that for breakfast a toy train runs around the breakfast room.

The room was lovely (105) however the double glazing was rubbish and we heard all of the cars going past which woke us early.

You can park up, pay and leave your car there and get buses into town centre.

No bar but plenty of restaurants and bars in summer town.

Partner

10/10

Exceptional

01 Aug 2025

lisa

Great stay

I only spent one night. They let me check in early, which was great since I came straight from the US so needed some rest. Room was clean and cozy. It’s well located near shops, restaurants and frequent buses to city center. I would stay again.

Self

4/10

Poor

10 Jul 2025

Seth

Really poor customer service.

6/10

Pleasant

25 Jun 2025

Aaron

The Galaxie was fine/suitable for a one night stay. The standard room we had was quite small and you could quite clearly hear those on the other side of the wall/in the hallway/in the carpark. The service from the receptionist was also rather lacklustre. But hey, there was paid parking and it was in an alright location (30 minute walk into Oxford but close to parks and the Summertown cafes). Not amazing but adequate.

Leisure Friends

8/10

Excellent

09 May 2025

Verified traveler

Comfy bed.

The bed was very comfortable.
Room is rather small, my window was right next to a boiler extractor, so didn’t fancy opening my window during my stay.
The decor is trying to be up market I think, but it wasn’t done the best in my opinion.
However all I really needed was a decent shower, which was very powerful! Slightly temperamental with the temperature however, and I wanted a comfy bed, which I got. What more do you really want for a business trip. Parking is an extra £10 per night though on top…..

Business

10/10

Exceptional

09 May 2025

William

Fantastic boutique hotel with a quirky \"Fawlty Towers\" vibe.

10/10

Exceptional

23 Apr 2025

Roberta

Another wonderful stay at this fantastic hotel!

Another wonderful stay at The Galaxie. Lovely hotel with quirky decor and well appointed rooms. Might struggle if you are a light sleeper as the blinds do let in some light and the road can be noisy. I keep returning as the ambience and service more than make up for it. The staff are really attentive and helpful and they really strive to make your stay truly wonderful.

Self

10/10

Exceptional

19 Apr 2025

OLIVER

Good

10/10

Exceptional

17 Apr 2025

OLIVER

Nice place

Leisure Self

10/10

Exceptional

07 Apr 2025

Jordan

Great and beautiful place

Leisure Friends

10/10

Exceptional

13 Mar 2025

Tony

Unique and quirky night stay

A very unique and boutique hotel with quirky features. Loved the candy station (a little too much) but not the parking fee. Comfortably bed and acroom without a rail or wardrobe.

Business

10/10

Exceptional

17 Feb 2025

Shea

Booked for the aesthetic and wasn’t disappointed! The breakfast was delicious and dining area beautiful. My room was just what I needed, though the teacup/saucers were dusty and the electric kettle full of crusty flakes so I unfortunately couldn’t use the in-room tea station. And one of the travel shampoos had already been opened/used in my room. Other than those hiccups, wonderful experience here, would definitely come back.

Leisure Self

10/10

Exceptional

15 Feb 2025

Catherine

A great hotel well positioned for shopping and transport.
Nice room and breakfast.

Leisure Partner

8/10

Excellent

17 Jan 2025

Denis

Weekend with friends

On the whole it was good only for one night.
I think charging for parking is milking it a bit.
The coffee machine didn’t appear to work in the room. But used instant coffee tubes instead. Would have preferred the “real coffee “
We went out for breakfast as that was also chargeable at the hotel.
So little things really & not life threatening!
Just a bit disappointing.

10/10

Exceptional

14 Jan 2025

Catherine

This is a great hotel, friendly staff, good breakfast, nice room. Thank you.

Partner

10/10

Exceptional

06 Jan 2025

judith

It was great. The hotel is good and the staff were very helpful.

10/10

Exceptional

06 Jan 2025

Verified traveler

Fab stay

Great hotel, room was much bigger than we were expecting and nice view of the garden. Service was always friendly, and great value breakfast. Easy to get into town with regular buses right outside. Summertown itself is really nice too, lots of little shops and cafes. We didn't get parking at the hotel as it was full, but there's a car park 2 minutes away

Partner

4/10

Poor

06 Jan 2025

Nikki

Would not stay again

The hotel is quirky but services are extremely limited, no food, breakfast started too late and there seems to be hardly any staff as no one could manage to print or email me an invoice, even though I asked every day of my 4 day stay and called twice after … very poor service for just basic …

Business

10/10

Exceptional

01 Jan 2025

Slavko

Exquisite stay!

This is a little gem of a hotel in Summertown, Oxford. Exquisite, and very comfortable for any visitor - Convenient bus routes to town centre outside, also M&S a hundred yards away.

Friends_and_family Friends

10/10

Exceptional

27 Dec 2024

John

First, the staff are wonderful - friendly and very accommodating. The location is quite convenient for any local shopping or visiting. Summertown is an easy half hour walk from Oxford City Center - or take the bus, of which there are many running throughout the day and evenings. Also, for the four of us, a cab back from city center costs just a bit more than the bus (9 vs 8) We had a twin room on the 3rd floor that was in back - very quiet - and fairly roomy. We would happily book again should we be back.

8/10

Excellent

10 Dec 2024

Karmjeet

Cold room

Very cold room. Heating was then sorted out but not the usual service or standard this trip

Business

10/10

Exceptional

04 Dec 2024

Carla Vanina

This is a very nice and unique hotel, true to the pictures. Although the room was small, like most hotels in Europe, it provided the right amount of space and didn't bother me at all. The room was decorated with taste and detail. The hotel is not in downtown, so you either walk for around 30 minutes, which I did most of the time, or you have to take the bus, which is conveniently close to the hotel. The only time I took the bus was when I arrived and left, as I had a carry-on; otherwise, it’s a nice walk to the city center.

Leisure Self

10/10

Exceptional

02 Dec 2024

Jeremy

Everything was perfect, highly recommended, thanks.

The room was new, spacious, great bathroom, comfortable bed. Location super convenient for coming off the ring road and easy to get in to to town - masses of buses, we walked (25 mins).

Best of all were the staff: all were beyond excellent, nothing was too much trouble. We even left something in the room and had to go back to get it... it was waiting at reception when we returned. Congratulations to all for an outstanding job.

Leisure Partner

8/10

Excellent

02 Dec 2024

Matt

Stylish rooms, great location.

10/10

Exceptional

23 Nov 2024

Pool

Despite the confusion at check-in, the staff was very comprehensive and solved the issue effectively. The hotel has amazing decorations, and the staff is friendly and polite. I definitely recommend it!

Business Self

10/10

Exceptional

09 Nov 2024

Ruka

This hotel is located in the quiet neighborhoods. It takes few minutes to walk to grocery stores.
The room was also clean and quiet.
I also liked the breakfast options that they provided. The taste was great.

Leisure Self

8/10

Excellent

02 Sep 2024

Verified traveler

It was ok, breakfast was a bit oily

Self

8/10

Excellent

28 Aug 2024

Christopher

Good value in Oxford

An excellent overnight stop with quirky splendid common areas.

Self

8/10

Excellent

16 Aug 2024

OLIVER

Nice place and very unique

Leisure Friends

8/10

Excellent

28 Jul 2024

julie

Lovely quirky place . Excellent breakfast and lots of choice . Rooms are nicely decorated with comfy beds ( superior rooms) we were at the front . My only issues are the entrance to the rear car park is very tight ! The room was noisy as at the front and very hot hence we had the window open as the roof window and bathroom velux wouldn’t open . Apart from that it was fabulous place to stay whilst we went to the game fair , Justin was so helpful with walkable restaurants all 3 recommend we’re super .

4/10

Poor

11 Jul 2024

russell

Undergoing refurb which is not declared prior to booking. Therefore like staying on a building site.
Rooms very basic indeed, nothing like the boutique Hotel experience that the listing and pictures would suggest.

Avoid.

Leisure Family

8/10

Excellent

09 Jul 2024

AM

Anna the site manager was great. She was able to provide me with a better room option when I was disappointed with my original room. She even comped my breakfast due to the inconvenience. Will definitely consider the Galaxie again when next in Oxford.

Leisure Self

10/10

Exceptional

05 Jul 2024

Kaitlyn

It’s a beautifully welcoming and unassuming spot with much to please the eye and kind and warm staff members.

Business_and_leisure

10/10

Exceptional

01 Jul 2024

Claudia

Friendly and helpful staff, comfortable room, terrific breakfast.

Leisure Self

6/10

Pleasant

30 Jun 2024

Eric

Thin walls

Room was nice and fair price but walls were thin. Could hear the person in the next room coughing all night

10/10

Exceptional

26 Jun 2024

Karolyn

The staff was amazing. The breakfast delicious. The outside of the hotel was a little lacking in curb appeal. Seemed to be under construction. Overall a great experience.

Leisure

10/10

Exceptional

19 Jun 2024

Roman

Eclectic interior and spacious rooms. Lovely little touches like the candy cupboard! Staff were very pleasant and accommodating. Would stay here again!

Leisure Partner

10/10

Exceptional

17 Jun 2024

Sarah

Lovely unique and great value.

10/10

Exceptional

16 Jun 2024

Roman

Fun and eclectic decor. Excellent customer service. Clean, spacious and comfortable rooms.

Leisure Partner

8/10

Excellent

15 Jun 2024

Sanhita

I liked how the room looked and it was spacious for one person.

Business Self

10/10

Exceptional

14 Jun 2024

Jakub

Stylish property in walking distance from the city centre. Good breakfast.

Leisure Partner

8/10

Excellent

11 Jun 2024

Daniel

Comfortable & contemporary

Hotel is in a good location making it easy to get to the city centre from the bus stop close to the entrance. A small but comfortable room, nothing more was needed for my short stay though. High spec bathroom with a good powerful monsoon shower. The only negative is a lack of blackout curtains to the window, just a roller blind which alllowed a lot of light in

Self

10/10

Exceptional

08 Jun 2024

Robert

.

10/10

Exceptional

07 Jun 2024

Paolo

Nice and clean hotel

10/10

Exceptional

29 May 2024

Peter

Unusual and quirky

Leisure Partner

8/10

Excellent

19 May 2024

Verified traveler

Boutique Hotel

Room was cosy, comfortable bed and good size bathroom.

Self

10/10

Exceptional

13 May 2024

Vanessa

lovely little hotel with an English aire

This was our third stay at Galaxie. This time, our room was smaller than the others but still nice. It's a lovely little hotel with parking in the back, a nice conservatory and a distinctly English flair. Think dark paints, vintage furniture, lots of paintings and bric-a-brac scattered throughout. Helpful friendly staff and a great Summer Town location - 20 min walk to downtown and 5 min taxi/bus ride.

Friends_and_family Friends

4/10

Poor

05 May 2024

Virginia

The check-in was very slow and the concierge didn't even have a calculator to calculate the bill - did the calculation on paper!!!. The room was unpleasantly hot and the noise from passing traffic could be heard all night, disrupting sleep.

Self

10/10

Exceptional

05 May 2024

Roderick

Excellent and very quaint!

Leisure Self

8/10

Excellent

28 Apr 2024

Alyson

They are renovating the entrance so it was a bit messy

Leisure

10/10

Exceptional

12 Apr 2024

Samson

great

8/10

Excellent

10 Apr 2024

Victor

Great property. The rooms are a little small and tight and the walls are superrr thin; you can hear everything going on above & beside you. But, overall cute property and walkable distance to everything.

Business Self

6/10

Pleasant

10 Apr 2024

Martin

Poor value for money, not sure how this place rates four stars.

Leisure Partner

10/10

Exceptional

07 Apr 2024

Shervan

Amazing stuffs, very helpful. Live the design and sensitive interior arrangements!

Leisure Partner

10/10

Exceptional

02 Apr 2024

Nathan

Great breakfast and comfortable stay. Would stay again if in town!

Leisure Family

10/10

Exceptional

27 Mar 2024

Niall

Great experience from beginning to end, parking was easy and not badly priced for Oxford. Reception staff were enquiring, gracious and very helpful and made us feel very welcome. Bed was comfy, room was adequate in size, bathroom a little cramped but served it's purpose and the shower was great. Breakfast was well worth upgrading to, excellent service and freshly cooked hot breakfast items and specific things (someone ordered an omelette) made to order. Coffee was good and rather punchy, checkout was easy. Would definitely stay here again and would recommend to others. Well done to all the team at Galaxie - a great overnight stay, thankyou so much.

Leisure Partner

10/10

Exceptional

09 Mar 2024

Roberta

Quirky, fun hotel

Have stayed here many times. Staff are always friendly and happy to help. Rooms are quirky and well appointed. Parking is no longer free - but £10 is fine. Easy location to walk to colleges, museums and restaurants. Feels like returning to an eccentric relative’s house!

Partner

10/10

Exceptional

08 Mar 2024

Wade

Beautiful family run hotel. Fantastic cake and perfect for a visit to Oxford

6/10

Pleasant

29 Feb 2024

Verified traveler

Not so good this time

Having been a regular visitor in the past was surprised & disappointed to find £10 extra charge for parking given the inaccessible nature of alternative parking at this very busy out of town roadside b&b. Apparently due to Hotels.com recent hike in commission?? Had large room (for which I paid extra) in unfortunate very noisy position at front ground floor - so no sleep this time. Also nearly fell in odd unexpectedly sunken bath, maybe a warning sign might not go amiss? Have had pretty decent stays here in past & had regularly recommended to others, now not so sure.

Business

10/10

Exceptional

24 Feb 2024

Sheila

Absolutely loved everything about the property and hosts and staff, were wonderful.
Friendly and helpful. Breakfast really fantastic value and great.
Enjoyed and appreciated the quirky decor and would stay here again. Thoroughly recomend to anyone.

Leisure

10/10

Exceptional

14 Feb 2024

OLIVER

Clean

Leisure Self

8/10

Excellent

11 Feb 2024

Matt

Decor was pleasant, room spacious, if not completely cleaned. Disappointed that the bar closed at 10, even fo residents.

10/10

Exceptional

28 Jan 2024

Flora

The staff were very nice and the breakfast was quite good. A bus stop is just outside the property and the transportation is convenient. There are groceries and restaurants near by.

Leisure Self

8/10

Excellent

04 Jan 2024

Verified traveler

Charming

Charming inn/hotel. Breakfast and service overall were great. Decor very eclectic and stylish but could use a bit of a refresh in some areas. Would stay again.

Friends_and_family Family

10/10

Exceptional

02 Jan 2024

julie

Gorgeous boutique hotel. Hotel team really lovely 😊

Leisure Partner

10/10

Exceptional

20 Dec 2023

Alexandra

Lovely hotel with friendly and helpful staff

Friends_and_family Family

6/10

Pleasant

15 Dec 2023

Margaret

Very convenient for me. Clean , quiet, comfy bed gave me a good nights sleep . Good shower room and toiletries.

Arrived at seven car park full no space for me.
No one on reception when I arrived or bell to press.
Woke up in the morning to smell of bacon in my room windows were closed . Decided to open window for fresh air only to see large air extractor below emitting steam presumably from the kitchen
Knock on door at 9.30 in the morning from staff stating they wanted to clean room .
No one on reception when I gave in key and left

Leisure Self

10/10

Exceptional

14 Dec 2023

Jeremy

Everything was great about the Galaxie - wonderful breakfast, lovely environment and very friendly and accommodating staff

Self

8/10

Excellent

02 Dec 2023

Claire

Very quirky property. Room was nice and bathroom excellent. Bed comfortable but pillows not nice. Heating system constantly clunking through the night which resulted in a poor nights sleep.

Leisure Self

10/10

Exceptional

24 Nov 2023

Amanda

Fabulous stay, team couldn’t be more helpful. Spacious room, fantastic breakfast. Lovely to stay in an independent rather than chain. Will definitely return.

Business_and_leisure Family

4/10

Poor

19 Nov 2023

Verified traveler

Disappointing

Not a king sized bed and certainly not a superior room. Average at best.
Very dusty with cobwebs
Fan didn’t work nor the controls for velux windows
Lighting was awful and no dressing table.
Room was very hot and thermostat didn’t seem to work- if it did, there were no instructions and it was not simple to operate.
Opened the side windows but the blind rattled all night. Pillows were thin.
The shower ran half hot and half cold out of the same head at the same time which made it very uncomfortable.
The room stank of fried food in the morning due to the kitchen being below.
TV didn’t have solid internet connection so couldn’t watch Netflix.
This should have been an £80 room. Get far far better from a travelodge. Shame because we had saved for a special treat and felt truly disappointed.

Business

6/10

Pleasant

12 Nov 2023

Adam

Slamming of doors was biggest issue. Are soft close doors not a thint? Bed was tiny and room was very hot. Nice hotel but definitely not a 4 star

Leisure Partner

8/10

Excellent

06 Nov 2023

Alison

Friendly and helpful staff on check-in.

I stayed in room 302 which was a large double room at the back of the property. The bed was extremely comfy and it was lovely and quiet.

There is a bus stop right out the hotel which is convenient for catching the bus into the city centre.

Leisure Self

8/10

Excellent

24 Oct 2023

Laura

Lovely boutique hotel in a perfect location with frequent bus services to the centre from an adjacent stop. The room was modern with a lovely bathroom and decent shower. Breakfast set us up for a day of exploring Oxford's museums and the staff were really welcoming. Parking available on site and a nice garden area too.

Leisure Partner

8/10

Excellent

16 Oct 2023

Verified traveler

Clean and comfortable

This was my second stay at this hotel. The decor had been recently updated and is now very stylish. The bed was comfortable and the room spacious and clean. I had an early morning online business meeting during breakfast service hours and would have appreciated ten minutes of flexibility with the breakfast time so I could get some breakfast which was already paid. However the front desk didn’t respond positively to this request which was disappointing. When I went down early (6:45am) the breakfast server was very helpful and made me coffee and toast.

Self

10/10

Exceptional

08 Oct 2023

Peter

It had a very individule style, you could say bo-ho chic, but whoever created the interior look has attention to they're overal taste, so everything seems to work.
Had a very pleasant stay.

Leisure Partner

10/10

Exceptional

01 Oct 2023

peter

Charming hotel with a great location -- perfect to get a bus into the center of town . The staff were all exceptionally friendly and helpful . Will definitely stay here again .

Leisure Partner

10/10

Exceptional

28 Sep 2023

Stuart

Very friendly hotel and staff. Great breakfast. Would definitely stay again.

Leisure Partner

8/10

Excellent

21 Sep 2023

Verified traveler

Good location, has character, clean, good customer service