Name: Woodspring Suites Abilene
Address: 4266 Oil Belt Lane, Abilene, 79605, US

6/10

Pleasant

11 Jul 2026

Steven

Just a room.

Family_with_children

8/10

Excellent

10 Jul 2026

Tonya

Clean room

Self

10/10

Exceptional

30 Jun 2026

Carlos

Excellent

Family

6/10

Pleasant

16 May 2026

Robert

Just atayed one night. Reminded me of a facikiry for truckers. Basic, clean with no frills.

Family

2/10

Poor

10 May 2026

Hazel

The room didn’t look anything like the picture posted on Expedia. There were no nightstands, the bed was pushed against the wall and you could feel the mattress springs. The shower curtains were too short, there was one chair to sit on, horrible. Lucky weeere so tired from our road-trip, that helped with falling asleep despite all the traffic noise from the street.

Partner

2/10

Poor

24 Apr 2026

John

Absolutely Horrible & Nasty! At 10pm, front desk goes home. Nobody is working upfront and take phones off the hook so only a busy signal. In the end, took an 1hr 45min to get checked in. I was not alone, other customers waiting. Between calling front desk with hotel phone, outside number, and even having Choice Privilege call and have same issues. Finally got a number to contact the on-call person which took another 30 min for her to arrive. Finally got keys and got upstairs to room and keys didn’t work. Had to track down person before they bolted again. The places smells, it’s dirty & nasty to its core. AVOID at all costs.

6/10

Pleasant

30 Mar 2026

christie

Blow dryer not provided, just an FYI. There was a mini kitchen but zero utensils, plates, glasses or cooking ware in order to use the kitchen

2/10

Poor

05 Feb 2026

Sadie

If I could give this hotel negative stars I would. First of all, they don't do refunds, and now I know why. They make you pay full cost up front, so you're trapped there. In my case, I was trapped there for 2 weeks; I've seen, smelt, and heard it all. First walking into the hotel, the overpowering smell of weed and smoke was overbearing. I then took the elevator (which hardly works), walked into a man smoking in the elevator...disgusting on the hotels part. After one night stay there, I brought my extreme health concerns of breathing to them, they still refused a refund. Very disappointed, for the smoke and weed smell was in the stairwells, the hallways, and ventured into my own room.
The longer I stayed the more I noticed how gross the floors were and how much dog hair (from what I assume was the previous stayer) was left uncleaned, especially in the bathroom corners. The room I was staying in smelt like someone had been living in it for a bit.
There was also not one night I stayed where the bathroom vent was not banging LOUDLY.
My room's upper lock was non existent; as a woman on a work trip, I did not feel safe.
On the outside, it looks like a decent hotel, on the inside you must know that there's no services provided, no breakfast, no sheet changing, no towel refills, or garbage removing services, you must do it all yourself. Not even coffee, just vending machines.
As a woman, do NOT stay here. I've heard men screaming as well. Again, I do not recommend this hotel.

Business Self

4/10

Poor

31 Dec 2025

Apryl

Not much you can cook with 2 little burners. The quality inn I stayed in was much nicer than this, mattress don’t fit on frame, so you hang off the edge or fall off, the whole place smells of Pot!!!!! And you can’t use the tub, it’s stuck on shower!

4/10

Poor

13 Sep 2025

Brian

Add pillows

4/10

Poor

31 Aug 2025

Wendy

I will never go back there again.

Leisure Self

4/10

Poor

12 Aug 2025

Eli

No other place to stay. I’ll probably just sleep in my truck next time

10/10

Exceptional

21 Jul 2025

Jones

Good stuff and nice hotel

2/10

Poor

20 Jul 2025

Robert

This may be the worst hotel i have ever stayed in. The property is in disrepair, the elevator didn't work most of the time. The outside doors did not shut so there was no security. I could not lock my door with the deadbolt. There was zero water pressure in the bathtoom sink. The room felt very dirty. I tried to stay somewhere on the cheap and i certainly paid for it.

Business Self

2/10

Poor

24 Jun 2025

Kristina

Horrible.

2/10

Poor

22 Jun 2025

Brandon

It was terrible...staff was no help when we checked in...and when we told them the ac doesn't work they said they had no other rooms and no maintenance on site to fix it until two days later, we got a call at around 10pm saying they finally had a different room for us ..the ac didn't work there either, it was only about two degrees colder...staff was no help and neither was management, will never come back to this location and will tell everyone I know to not go there

Partner

4/10

Poor

18 Jun 2025

MARK

The bed was very soft and comfortable and the television was good. The refrigerator was useful too, but ther were lots of cockroaches! I don't like bugs and roaches are the worst. I rate this place 2 stars because of the roach infestation. There was also a hot plate and a microwave oven but i wouldnt want to cook in there because of the roach problem.

Leisure Self

2/10

Poor

16 Jun 2025

Kimberly

When I saw the room, I immediately turned and went to front desk. Was Awful!! Filthy and Unhealthy!! I Did Not Stay. And They Would Not Give Me A Refund. I was Not there for 10 minutes. Terrible Motel. Terrible Business Owner. Someone from Expedia should go there and stay a night. Maybe then, you won't be an advertising representative for this place. Very Upsetting!!! 😡

Self

8/10

Excellent

05 Jun 2025

Noah

Nice and clean

Partner

10/10

Exceptional

03 Jun 2025

Samantha

Great staff. Front desk was super nice! Clean too!

Friends_and_family Family

8/10

Excellent

24 May 2025

Timothy

The staff was excellent

6/10

Pleasant

20 Apr 2025

Karen

Not worth the price. Sort of cleaned a little

Went there for one night because we were supposed to have really bad storms and some tornadoes possibly so she put us on the top floor. The drawer by the dresser between the beds was broken. The bed itself was a box spring I think and felt like old rusty springs from an old car in a box and my body hurts all over today trying to sleep on that. There was a full size fridge but no ice machine and I left a bag of ice I bought. No breakfast. The place is ten years old but felt like 50 years old inside. The outside looks nice. The inside awful. No pool, no breakfast, full prices and no ice and really old bed. Mattress is covered in a bed bug protected sleeve and so were the very thin pillows. Dog hairs on sheets and a dryer sheet by the foot of the sheets in my bed. I can't believe I paid over $100. I could have stayed at Motel 6 for less and had ice. Elevator smelled like pot smoke. When someone was at the desk they were friendly checking in. Checking out no one was there and had to find a place to leave the room keys after 9am.

Friends_and_family Family

10/10

Exceptional

18 Apr 2025

Nicolette

Amazing Stay

We enjoyed staying here. They made us feel like we were at home. The rooms were very clean and comfortable. The beds were amazing front desk. Girls were very sweet and kind. Great hospitality

Business

10/10

Exceptional

13 Apr 2025

Robert

Good

Business Self

10/10

Exceptional

04 Mar 2025

anna

Great

Leisure Self

10/10

Exceptional

03 Mar 2025

anna

Great

2/10

Poor

06 Feb 2025

Verified traveler

Poor stay

The elevators were down. We were on the 4th floor. There were people smoking in the stairway and animal pee in there. There was also people smoking in the halls and pee in there as well. There was also roaches. It wasn’t a great experience

Business

2/10

Poor

23 Jan 2025

Timothy

Horrible

Business_and_leisure Friends

4/10

Poor

20 Jan 2025

Zachary

Mainly a longterm rental. Elevator broke, no wifi.

Leisure Partner

10/10

Exceptional

03 Jan 2025

Brandon

Was a great overall stay staff was extremely easy to deal with and understanding.

Business_and_leisure Self

2/10

Poor

31 Dec 2024

Daniela

No lo recomiendo, muy mala experiencia mal servicio, mal olor , hay cucarachas …

Friends_and_family Family

8/10

Excellent

11 Dec 2024

antonio

Room was nice and clean, people in hall very loud and rambunctious at 2 am. Hard to get sleep. Before that it was peaceful

Business

2/10

Poor

11 Dec 2024

Verified traveler

ROACHES

Roaches are everywhere i tried talking to the front desk about it they just brushed it off terrible hotel to go to the first day we were there the hotel staff and a guest were outside fist fighting

2/10

Poor

30 Nov 2024

Verified traveler

Horrible. Had my reservations booked for over a week.. showed up to the hotel and lady states “She sees my reservations but she’s fully booked and has no rooms available for me.” Traveled 3hrs from home and ended up having to drive back.

10/10

Exceptional

29 Nov 2024

kiariya

The staff are very respectful and make sure u have everything u need for ur stay!

Leisure Partner

6/10

Pleasant

23 Nov 2024

Sandeep

Booking from Expedia is Horrible, They couldn't find our reservation easily.

2/10

Poor

03 Nov 2024

Irving

The elevator was not working my poor senior citizen mother had to go up and down 4 floors. I requested a room on the lower floors but staff said no because we had a certain type of room. The tv had no remote control and when we got one it wouldn’t work.

Business Family

6/10

Pleasant

18 Oct 2024

Debra

Got to property and was told Elevators were not working and that our room was on the 4th floor. I explained to them that my husband was disabled and couldnt do the stairs. They were able to speak to the manager to approve a lower level room. The room was nothing fancy, beds are not too sturdy. You definitely can hear all the neighbors and outside traffic.. The microwave was broken. I didnt like that fact that you could smell the food people were cooking in other rooms. We also saw a few roaches. We ended up leaving a day early.. Next time i will definitely purchase the insurance so that we dont lose out on money if we leave early. Lesson learned.

Leisure Family_with_children

8/10

Excellent

05 Oct 2024

Brandon

Loved it !

Leisure Self

10/10

Exceptional

03 Oct 2024

David

Loved this place.

Business_and_leisure Partner

10/10

Exceptional

12 Sep 2024

Eric

Set apart and the area

4/10

Poor

06 Sep 2024

mindy

Whole property smelt horrible. Two flat pillows. Uncomfortable bed.

Leisure Self

2/10

Poor

01 Sep 2024

Kenya

The hotel had no cable the first day and a half. The towels in our room had hair in them. The bathroom door had a hole the size of a fist in it. The room and hall smelled terrible the entire time. Noise was horrible on the entire floor and above us so we didn’t get mush rest. The floor was super slippery in our room so we cleaned it ourselves. Several guest were complaining about their stay. There was no coffee pot, no hair dryer. Very uncomfortable with the stay and would like to be refunded if possible.

Leisure Partner

8/10

Excellent

14 Aug 2024

Emily

Nice little home away from home had one set of towels bt washed them everyday during our stay and didn’t complain because the workers are extremely busy and very sweet this is why I bring my own linens bleach and fabuloso to any hotel I stay at. I asked for a mop and broom cause I love to clean and cleaned my room everyday even took my own trash out you know why cause I can and I’m not lazy I really enjoyed staying 10/10. Very accommodating staff and sweet to my family.

Leisure Family

2/10

Poor

03 Aug 2024

Rosario

Room service fell very short and cleaning of rooms was every 2 weeks! They wouldn’t even take towels we had to ask and go pick them up

Business Partner

2/10

Poor

26 Jul 2024

Clifford

Clerk smelled like she was in a marijana fire. Room was dirty. Hallways dirty. Fridge had rust on it

Leisure Partner

2/10

Poor

21 Jul 2024

Dylan

TV doesn't even work. Internet is barely usable. Hallways are full of losers and druggies, so expect a lot of noise and trash everywhere. Entire place stinks--literally.

Business

4/10

Poor

18 Jul 2024

Amelia

It was okay, but nothing special. The door latch was broken and the bed was not very comfortable. Also had some noisy neighbors late at night…

Leisure Friends

10/10

Exceptional

18 Jul 2024

NASIBU

Golden Corral across the lot

Business Self

2/10

Poor

08 Jul 2024

Felicia

Place smells like marijuanna inside and out. I had to wait for a room to be cleaned when I checked in at 10pm. Had to check out early and the hotel refused to refund me for nights I didn’t use. The manager was rude and unprofessional too!

Business Family_with_children

6/10

Pleasant

04 Jul 2024

Juan

It’s nice that they have a big fridge and stove

Business Partner

8/10

Excellent

01 Jul 2024

Dennis

Noisy as it it beside the freeway. Customer service was GREAT. Room was clean and comfortable. We will stay again next time through.

Business

2/10

Poor

11 Jun 2024

Calvin

i have been trying to contact the property since May 12, it is May 20. The phone just rings and no one ever answers. I called Choice to try and resolve my issue and they called and could not reach anyone.
They double charged me and I can not get intouch with anyone from the front desk to refund my money. I'm not happy at all with this facility. We had to change rooms
because front desk person put us in a room woth no T.V and tols us since we booked third party there were no discounts. After my husband insisted on a room with a tv did we get one. No one at the facility was direspectful or rude. I encountered two employees during my stay and they were very polite. I just didnt like the begining of the stay and surely not liking them double charging me and not being able to be reached.

CALLED to talk with the manager Michelle and she had a very nasty attitude and said she didnt give a damn about the charge because this was her last day and she refused to look into the situation thouroughly. Choice hotel need to have better managers managing their hotel. i am seriously thinking about did membering myself along with my other business associates because the attitude I received was very unprofessional.

Leisure Family

10/10

Exceptional

16 May 2024

Rigoberto

Great place to stay and front desk personnel are amazing excellent service

Business

10/10

Exceptional

13 May 2024

Carol

I will stay again

Leisure Family

8/10

Excellent

13 May 2024

Carol

I will stay again

Leisure Family

10/10

Exceptional

11 Jan 2024

Christopher

They really need to replace the mattresses the ones we had were wore out and crack and pop when you move

Leisure Family

10/10

Exceptional

05 Jan 2024

Sydney

Staff very helpful. Pet welcome. Clean room

Business_and_leisure

4/10

Poor

30 Oct 2023

John

This hotel smells terrible, and is pretty nasty overall. The staff were great. I had no issues with checking in. The staff were very nice and even helped get the cable working. The hotel just needs to be thoroughly cleaned. It was one of those places you don’t want to take your shoes off in, and yes that is inside the room!

Leisure Partner

8/10

Excellent

21 Oct 2023

Jenna

I did not appreciate having to clean it as much as I did before using the room. I also did not appreciate the roaches

Family_with_children

4/10

Poor

20 Oct 2023

Mayra

The property is very dirty

Leisure Family

4/10

Poor

16 Oct 2023

Verified traveler

It was very noisy. We did not even stay the night. We left early because we were unable to sleep. I called the front desk to ask for a refund, but they said they did not do refunds.

Friends_and_family Family

2/10

Poor

28 Sep 2023

Mark

First I got there at 230 and they said I couldn't check in until 3. Because there wasn't no I repeat no clean rooms but they would be clean at 3 so 30 minutes and you're gonna clean 8 rooms. That's crazy and then they want everybody's. ID that is staying with you which is insane. So we couldn't even stay there because. One of my employees didn't have his ID.

Business

4/10

Poor

23 Sep 2023

victor

room very poorly maintained. no shower curtain. roaches. no chairs to sit in. stayed one night and left..will not refund balance of rooms reserved. bad place.

8/10

Excellent

22 Sep 2023

Darius

A

8/10

Excellent

08 Aug 2023

Alexander

Staff was amazing

Leisure Self

2/10

Poor

07 Aug 2023

Albert

I was given a room that could only be opened by staff. If I wanted to leave the room I would need to have staff reopen the door. The room did not have a deadbolt. When I asked for another room, I was told that there was none available. I asked for a refund, but I was denied and told they have a no refund policy. The room was unsafe.

Business Self

2/10

Poor

04 Aug 2023

David

Place is disgusting. Day time desk guy is rude unhelpful

Business Pet

2/10

Poor

20 Jul 2023

lori

Night of hell

We arrived and smelled a slight scent of dog urine. That should have been a clue. When we get in the hallway, it reeks of dog urine in the carpet. We get into the room and thought it doesn't smell so bad. However the floors were slippery as if they had been mopped with dirty mop filled with dog urine. No wash cloths, only 1 towels for 2 people. The tub faucet was somewhat broken. That night the bedroom reeked of dog urine odor coming from outside the hallway. I will never stay at a Woodbridge. First if you allow dogs, never have carpet.

Partner

6/10

Pleasant

07 Jul 2023

John-Jody

Ok in a pinch

In a pinch it worked for a night. Seems there are people that are full time living there. I did not feel safe. Room was ok. Not my favorite place but ive seen worse.

Partner

8/10

Excellent

26 Jun 2023

Damon

Quite

Leisure Self

4/10

Poor

22 Jun 2023

Timothy

W

Business Partner

4/10

Poor

16 May 2023

Lisa

I didn’t get the room that I booked, instead I was told they were over booked and all they had left was a room with to full sizes bed’s instead of the king size I had booked.The lady at the front desk told me I could either take what they had or find somewhere else to stay. I had just driven 7 hours to get to Abilene and all of the hotels were booked up.So I had no choice but to stay there.Then on top of that my room had roaches crawling around and I woke up Sunday morning and a roach was on my pillow Almost everyone at the hotel had a dog and I woke up Saturday to dogs barking at each other. I was really not satisfied with my stay.

Friends_and_family Family

2/10

Poor

15 May 2023

Miranda

Would not stay here again.

Business Family_with_children

6/10

Pleasant

19 Apr 2023

Rene

The room was just ok. The toilet would not flush properly because the tank would not fill up after each flush. You had to open the lid to get it to fill up. We asked for 2 extra blankets. We were able to get one from the front desk and they were supposed to send another one up, but never did. I was under the impression there would be a breakfast, but they do not offer it.

Business_and_leisure Pet

2/10

Poor

17 Apr 2023

Drew

Awkward. Looks decent from outside inside is motel 6 at best

Business Self

2/10

Poor

21 Mar 2023

Barbara L

Poor

I am so embarrassed for the location. I did not want my dog to stay.

Self

4/10

Poor

16 Mar 2023

Ashley

Would not recommend

Had to wait a good while to get checked in the front desk clerck was not there upon arrival, went upto the room, the floor was dirty bathroom wasnt that great either...

Business

4/10

Poor

11 Mar 2023

Bailey

The room provided did not unlock with my door card. When I need access I have to call for staff to unlock. TV and cabinets damaged, large extension cord to power kitchenette. Room given as they stated it was the only one available?

Leisure Self

2/10

Poor

01 Mar 2023

McCrae

When checking into the room, the bed had not been made and you can tell that the sheets were not even changed from the previous guest.

Leisure Family_with_children

8/10

Excellent

07 Feb 2023

Jeffery

Elevator out

Business Self

6/10

Pleasant

06 Feb 2023

Peter

The property has some maintenance issues

Business Self

2/10

Poor

26 Jan 2023

Will

Disappointed stay

I booked the 2 rooms for my crews doing work in Abilene they checked in late as they had a long work day. They were dirty and tired having spent the day excavating and it had been raining. The desk person held them up at check in for 2 hours I’m guessing because of their appearance and because of their ethnicity ( Hispanic) . She required identification on everyone which has never been the case at any hotel we’ve ever booked and we work all over West Texas. I called the office the following morning to express my concerns and was dismissed, I left my contact information for the GM and have yet to hear back from them.

Business

2/10

Poor

25 Jan 2023

Brandon

Checked in at 3 pm said my room wasn't ready yet. So came back later in the night to a room infested with roaches. Tried to talk to front desk about getting my money back was informed they have a no refund policy.

Friends_and_family Family

10/10

Exceptional

24 Jan 2023

Tonya

Family Trip

This was our first time staying at a Woodspring Suites. And it won't be our last. The accomodations were just perfect for our trip. It has all the immenities we needed and more.

Friends_and_family Family

2/10

Poor

22 Jan 2023

Ray

Hairy

It took 25 minutes for someone to come to the front for an 11pm check in. We were informed the only room available was on the top floor and the elevator doesn’t work. There was what appeared to be pubic hair all over the shower and someone else's hair under the covers of one of the beds. After we discovered the condition of the hairy shower we packed our things and walked back down all the stairs to go stay elsewhere. Disgusted!

Friends_and_family Family

4/10

Poor

05 Dec 2022

JEFFREY

Crime in the parking lot. The place is more set up for the road and oil workers.

Business_and_leisure Pet

2/10

Poor

28 Nov 2022

James

Very uncomfortable and dirty no towels or shampoo

Friends_and_family Family

4/10

Poor

22 Nov 2022

Scott D

Insecure Stinky Roach Motel

Broken lock on entryway. Little security. Two horrible pillows for comfort. Cockroaches in room. Disgusting odor of cooking permeates.

Self

8/10

Excellent

20 Nov 2022

Tim

Week long stay.

Spent a week while starting a new job in Abilene. Clean room. Bed was comfortable. Having a kitchen was nice. I brought my own kitchen gear. The hotel will rent kitchen gear if you plan to cook.
Not a fancy place but it was quiet and comfortable. Staff was very nice and helpful.

Business

4/10

Poor

14 Nov 2022

Wesley

Too sparse and thr room key never did work.

Self

2/10

Poor

08 Nov 2022

Brandon

The first thing we saw was a live roach in the bathroom, staff said it was due to the proximity to the Golden Corral but didn’t offer to do anything about it

Leisure Partner

2/10

Poor

21 Oct 2022

Billy

The pillow cases were dirty and stained and there were a bunch of roaches everywhere. Lots of broken bottles outside in the parking lot.

Business Family

2/10

Poor

17 Oct 2022

Michael

Bad service

The room was good, there was no shower curtain. And the front desk brought me one but handed it to me to put up. On top of that the remote control worked half way.

Self

2/10

Poor

26 Sep 2022

Verified traveler

Won’t be back.

Bugs. Killed nightly. Eventually kept bags in car. Bathroom sink clogged. Bed sounded like it was going to collapse. Took a shower, dried off went to sit down, and feet were back dirty. Extremely. Had to re-shower just to wash feet. Looked like floor was mopped in years. Hairs and crumbs sweep against walls.

Only positives was the AC worked, and the water got hot.

Business

2/10

Poor

25 Sep 2022

Carman

First they checked us in but someone was already staying in the room, we had to go back downstairs and wait for them to get us a different room. The hall way has a horrible odor. The room was nasty, floors unswept, no bedding, towels, shampoo etc. The phone in the room wasn’t even hooked up. We had to have someone come and fix the TV before it would work. No hairdryer. Very very disappointing and nasty

Leisure Family

6/10

Pleasant

22 Sep 2022

Louise

I am not used to rooms with no carpet. It was bare bones, but clean and quiet.

Business Self

2/10

Poor

12 Sep 2022

Jack

Other clients were so loud and noisy all night and day, nothing in the room for cooking or eating, stayed n night and left and was billed for 3 nights since that is their policy that you have to pay for nights you book

Business Self

2/10

Poor

10 Sep 2022

Henry

At check in was told my room wasn’t ready and they would call me when it was. There is no lobby so I went to the mall. An hour later I finally called them to find out it was ready. Got to the room and had no towels. I called the office and requested towels. 30 minutes later I went down to the office and again requested towels. Was told they were in the dryer and it would be another 30 minutes. No clean towels in the entire hotel! Really? I had to take a bird bath in the sink and dry off with the bath mat before going to my event. No shave. Returned to the room about midnight. Still no towels. Checked out and reminded them that I never got towels. No apology. Nothing. Just a “yes sir.” Horrible customer service.

Business_and_leisure Self

2/10

Poor

04 Sep 2022

James

Nasty

Nasty dirty, roaches, rude staff. Could not stay!

Friends_and_family Family