Residence Inn By Marriott Deptford

United States , Gloucester City - NJ
DEPTFORD, 1154 Hurffville Rd
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100 reviews shown

6/10

Pleasant

11 Mar 2026

Margaret

The room was clean, and there was noise coming from the vent when the heat came on.

Partner

10/10

Exceptional

04 Mar 2026

Helen

great bed and breakfast

10/10

Exceptional

01 Mar 2026

Austin

Overa good experience

8/10

Excellent

22 Feb 2026

Randy

Staff was exceptionally nice. The hotel rooms were somewhat dated, but I guess that’s to be expected in an older hotel. The hot portion of the free breakfast (eggs, sausage, etc.…) was lukewarm at best.

Partner

8/10

Excellent

17 Feb 2026

Kelly

The front desk person (Jenelle) was friendly and helpful. The room was in good shape and clean.

Friends_and_family Family

8/10

Excellent

16 Feb 2026

Catherine

spotless room and amazing staff! Unfortunately, the noise from the heater was soooooo loud.

10/10

Exceptional

10 Feb 2026

BRANDON

Everythhing was nice and clean.

Friends_and_family Family

8/10

Excellent

24 Jan 2026

Maria

Large room it was very nice.

Leisure Family

10/10

Exceptional

19 Jan 2026

Towanda

Friendly staff, clean room , felt very welcome

8/10

Excellent

07 Jan 2026

maurice

Good

2/10

Poor

04 Jan 2026

Roselyn

I left the hotel few minutes after checking in. Because the room I was given was filthy. I sent compliant for my refund and still haven’t heard a word. Though I didn’t spend a night there, they still charged me and took three nights money from me a total of $890.65. I need my full refund.

10/10

Exceptional

02 Jan 2026

JOSEPH

We had an extended stay at this Residence Inn. I must say the staff made it a great visit. The breakfast was hot and ready each morning. The room was clean and fresh. But most of all, Chyna, the supervisor was awesome. When she was on duty which seemed like always, Chyna greeted us with a smile. It is so refreshing to see someone enjoy their position and treat clients so nicely.

Leisure Family

8/10

Excellent

31 Dec 2025

Patricia

Room was clean and spacious, staff was courteous, breakfast was good. Anything that we asked for was provided promptly. Location was great. Would definitely stay here again.

Leisure Partner

2/10

Poor

29 Dec 2025

Girish

Room was good but didn't provided enogh

10/10

Exceptional

13 Dec 2025

SANDRA

Room was clean and loved the space. Staff were friendly and helpful.

8/10

Excellent

24 Nov 2025

Patrick

The staff was great. I enjoyed interacting with them.

10/10

Exceptional

17 Nov 2025

Oleg

Excellent staff

10/10

Exceptional

15 Nov 2025

Charlene

The kitchen was ample. The staff was friendly and helpful.

Business_and_leisure

10/10

Exceptional

03 Nov 2025

Margaret

Room was very clean and the staff was courteous. My stay was enjoyable.

Business_and_leisure Partner

4/10

Poor

02 Nov 2025

Tara

One bedroom/bathroom smelled like urine One bathroom floor had dog hair on it and dog food crumbs hear the bed.

If it wasn’t late and we weren’t traveling with my small child I would have gotten another room

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Mary

Room service excellent. Breakfast excellent. Pleasant people and staff. Reasonable prices for what you get with stay at Residence Inn Marriott.

Leisure Self

8/10

Excellent

19 Oct 2025

Donald

Comfortable clean and safe

10/10

Exceptional

17 Oct 2025

Antonio

Because of a delay in my housing set up, I needed a couple of days and selected the Residence inn for my needs. Turns out, I should have considered making it my temporary housing instead. The studio suite with King size bed was everything I needed and more. The bathroom was spacious the living room area felt like I could have truly spent my time there, and the kitchen was perfect.

Self

10/10

Exceptional

15 Oct 2025

Mary

Good

8/10

Excellent

10 Oct 2025

Abigail

I do like the staff . Lady at front desk very sweet . But we are using the sofa bed and is terrible . Can feel the springs of the mattress and it’s rusty .

Business_and_leisure Family

10/10

Exceptional

09 Oct 2025

Melinda E

Very friendly and helpful staff. Place was clean the breakfast buffet was great. Close to shopping, the mall and Walmart and outlet stores. Convenient to airport.

6/10

Pleasant

05 Oct 2025

Joceline

The hotel was comfortable however it had a strong smell like fabreeze causing sneezing and discomfort

Partner

2/10

Poor

05 Oct 2025

Sean

The room smells, toilet water ran all night-did not sleep, brown water came out of the shower head! I will never stay there again! I want a full refund from expedia!

10/10

Exceptional

04 Oct 2025

Jennifer

The staff were absolutely wonderful and so kind.

Family

6/10

Pleasant

30 Sep 2025

Allan

This hotel 's location is ideal; it's located where several highways converge. However this makes for sleepless nights because of the traffic noise. With the location advantage you have the traffic noise! The breakfast buffet served something different each day; sometimes a quiche; bacon; or frittata. Fresh fruit, cereals, oatmeal, bagels, muffins, yogurt, coffee & juices along with make your own pancakes available at each breakfast. Unit 203 had a peculiar odor; we opened the windows each morning after turning off the a/c (2nd floor of building). When Susan asked us about our stay, I informed her how dirty our unit was. It needed a good spring cleaning! The housekeeping supervisor took care of most of our concerns immediately after speaking to Susan who is the general manager. Two concerns not addressed were; no stopper in the bathroom sink & no stopper in the tub. The bathroom sink had a toothpaste cap lodged in the drain from a prior customer. This wasn't really what we wanted to see while washing our faces or brushing our teeth. I thought the housekeeping supervisor would notify maintenance of this unit's lack of stoppers. She may have but they never showed their faces. Another issue, which is a fire safety concern, is that the fire doors on all the floors we saw were propped open all the time. This happened although there was signage beside each door which clearly said \"these doors to remain closed\".

Leisure Partner

6/10

Pleasant

28 Sep 2025

Maria T

Courteous staff

Leisure Family

2/10

Poor

27 Sep 2025

Natalie

No air conditioning. I was with a bridal party, so embarrassing. Our hair and makeup was sweating off before we even left for the wedding. We were told we were being refunded and never was. This room was overpriced to begin with but having to get your hair done with hot tools when the thermostat says it’s 80 degrees in the room was just awful and the bride was so upset.

Leisure Family

10/10

Exceptional

22 Sep 2025

Donato

It was a good place to stay, we will do it again.

Friends_and_family Family

6/10

Pleasant

01 Sep 2025

Scott

This hotel was fine for an overnight stay. The property had a smell to it as well as the interior of the room with some stains on the carpet and curtains. Overall, it could use an update and deep clean as it is a pet friendly hotel. Staff was very friendly upon check in.

Leisure Pet

6/10

Pleasant

24 Aug 2025

Nicole

Staff were friendly but housekeeping was not available even though I requested. Hole in one of the bedroom doors and a ripped couch cushion when we arrived. No pool, bfast was bland and no waffles.Made it less comfy and a bit stressful. Left a day early.

Friends_and_family Family

10/10

Exceptional

17 Aug 2025

Alicia

Great Place to Stay

Excellent property. Convenient. Food was fantastic. Will book again.

Business Family

10/10

Exceptional

16 Aug 2025

Jarrad

Best stay we have had in a while. Me and my family had a great stay. Ava was so accommodating and she stood out to me and my family for all the help ahe gave us. Shopping in thos area is great and convenient as all major stores were in cloae proximity. Overall a great experience and stay.

Leisure Family

10/10

Exceptional

13 Aug 2025

Michael

Good

10/10

Exceptional

20 Jul 2025

Oleg

AAAAA

6/10

Pleasant

14 Jul 2025

Geoff

Decent place to stay.

Not bad. Nothing fancy. Some members of our party did leave when they found a dirty room.

Friends_and_family Family

10/10

Exceptional

01 Jun 2025

Aaron

Very clean and comfy

Business_and_leisure Self

10/10

Exceptional

17 May 2025

ROBERT

Friendly staff. Clean rooms.

Leisure Partner

6/10

Pleasant

05 May 2025

Julene

Its was convenient for where we were going

4/10

Poor

04 May 2025

Jaimie

NOT KID FRIENDLY

Most unfriendly kid hotel ive ever stayed at. Our 12 year old child was told that andy child needs to have parents with him while walking in the hotel. So anytime they beeded to go from the lobby to the room/bathroom etc a parent needed to take him. It was the most ridiculous thing
Also there is an outdoor bb court but dont dare use it. Our children were playing outside at 930 at night. A normal game. And we were approached by the manager that we need to keep quiet. We were outside!!! The children were not made to feel welcome. Any wrong sneeze or cough and manangment was staring us down. I will never stay at another resident inn.

Friends_and_family Family

4/10

Poor

03 May 2025

Rachel

The room smells like cigarettes and dog. It is making it hard for me to breathe in the room. The most uncomfortable experience I have had at a Marriott owned property.

Family

10/10

Exceptional

19 Apr 2025

Nikolett

Nice property

Leisure Family_with_children

10/10

Exceptional

05 Apr 2025

Jeanette

I really enjoyed my stay at the Residence Inn. The staff was very pleasant and professional, warm and caring. The accommodations were clean and comfortable. The breakfast was great, many options to choose from. They treated myself and my dog with caring and respect when I was going through a rough experience. I would highly recommend this hotel!!!

Business Pet

6/10

Pleasant

24 Mar 2025

Donald

The property is dated. Some updates but it needs more.

Friends_and_family Friends

10/10

Exceptional

18 Mar 2025

Verified traveler

Room with kitchen

The room is spacious which is equipped with kitchen. It is very convenient with our 3 nights of stay. The breakfast, the bed, and interior decorations are up to par with Marriott standard. If you can, request a room that’s away from the highway to reduce the noise level for a better sleep at night.

Friends_and_family Family

8/10

Excellent

10 Mar 2025

Anita

The room affair

The first night of our stay wasn't a pleasant one. The room we were assigned to had a strong smell of pet urine and the family above us let there children run and stomp until approximately 11:00 pm. The front desk said they would call the room and let the family know quiet time was over. The manager allowed us to switch to another room which had a fresh clean smell and no running of children above us. For me, the lighting is a little dark in the room. I didn't like the shower/toilet combination in the bathroom. The drain in the middle of the floor had an awful order; noticeable when you sat on the toilet. The room was equipped well. The staff was very pleasant and accommodating. The staff went over and above to make your stay pleasant!! The breakfast was pretty good with a different protein each day. The only issue I had, is the food wasn't as hot as I thought it should have been. Overall stay wasn't bad.

Friends_and_family Family

10/10

Exceptional

28 Dec 2024

Joseph

Good experience

10/10

Exceptional

07 Nov 2024

Redden

enjoyed stay 2nd stay both excellent

10/10

Exceptional

27 Oct 2024

Samantha

Excellent

Leisure Family

8/10

Excellent

25 Sep 2024

Melinda E

The wash room only had 1 working washer we had to go to a laundromat. Which was an inconvenience to us.
We have stayed at this property every year for 7 years. And have been pleased until this year.

Leisure Family

10/10

Exceptional

24 Sep 2024

KARA

staff was really nice

Business_and_leisure Partner

8/10

Excellent

24 Sep 2024

Henry

Smelled like smoke in the room when I arrived but otherwise very nice

Business Self

2/10

Poor

14 Sep 2024

shirley

We was nosiy with kids running around and dogs barking. And in the morning there was kids in the breakfast area touching the food with there handsand no parents around and cruising.

Friends_and_family Family

10/10

Exceptional

13 Sep 2024

Raven

Very nice staff and nice hotel in good area

10/10

Exceptional

05 Sep 2024

Mona

10/10

Exceptional

12 Aug 2024

Larry

Location

10/10

Exceptional

11 Aug 2024

Ramon

Great

Business_and_leisure Family_with_children

10/10

Exceptional

07 Aug 2024

Joseph

Loved the staff

Carissa was fantastic in housekeeping and Karen at the breakfast buffet was the nicest person ever. Great staff!!!! And my dog approved too.

Friends_and_family Family

4/10

Poor

24 Jul 2024

TAHISHA

Staff was wonderful. Room was semi clean. Dirty sofa and soiled sofa bed that had urine on it.

Leisure Family

10/10

Exceptional

12 Jul 2024

Samuel

Front desk staff vey accomodating.

Business

10/10

Exceptional

10 Jul 2024

Tammy

10/10

Exceptional

09 Jun 2024

Khisha

I wish that they served complimentary breakfast

Leisure Partner

10/10

Exceptional

14 Apr 2024

Sasha

Down for a baseball tournament

Clean, safe, perfect for sport families

Friends_and_family Family

10/10

Exceptional

08 Apr 2024

Luis

Loved it great fitness room the breakfast was great also you guys hit it out of the park if I come back to Philly I will definitely stay in that hotel again. People are kind of nice loved it. Thank you for everything.

Leisure Self

10/10

Exceptional

08 Apr 2024

Stephen

Traveled with my wife for wrestlemania and it was a smooth 15-20 drive from the venues, breakfast was solid, will consider staying again

Leisure Partner

10/10

Exceptional

08 Apr 2024

nick

All the staff was so helpful and great us

Friends_and_family Family

4/10

Poor

23 Mar 2024

Karen

Room smelled like BO and the door didn't lock

Leisure Partner

8/10

Excellent

26 Feb 2024

Jeanette

Great stay

We really liked the room and it was very comfortable. The staff was nice and friendly. The only thing we had a problem with is there was a smell of smoke in our bathroom but it would go away and then come back. So it seems like somebody was smoking somewhere else in the hotel, and it came thru the vents? We recommend this hotel and will definitely return when needing a hotel in the area.

Partner

10/10

Exceptional

25 Feb 2024

Roderick A Thomas

Ava at the front desk was the nicest associate I’ve ever encountered. The property is very clean and my family was pleased with our suite.

Leisure Family

6/10

Pleasant

04 Jan 2024

Jeffrey

Almost good

We came with 5 people on the reservation but when arrived they gave us a room that only slept 4. They were able to get a rollaway bed from sister hotel but was inconvenient.

Friends_and_family Family

8/10

Excellent

24 Oct 2023

Vanessa

The front desk staff were super friendly and every employee we passed in the halls greeted us warmly. The lobby of the hotel is lovely and it appears they’re making an effort to improve. Our room was a king studio suite which we chose over other hotels for the kitchen feature. The kitchen was extremely clean and refrigerator/freezer, table, chairs etc. perfect for our needs. The bed and linens were also clean. The major problems were the smell of the hotel and room once you left the main lobby - the whole place basically smells musty and although we had a non-smoking room, you could tell people had definitely been smoking in there. It is also a pet friendly hotel which I hadn’t realized before, so I did see cats in windows when we pulled up and as someone with allergies I wish this had been made very clear before booking. I mentioned this at the front desk and the nice woman gave us a room on the 3rd floor noting that it’s less used for people with pets, which was somewhat accommodating and helpful. Though I did see a cat on the third floor so it does happen. The carpets around the hotel and in the room are pretty gross so I recommend slippers for walking around your room. The bathroom itself is pretty nice and modern but there was hair in the shower and behind the toilet. There is as others have mentioned some mold in the showers. Immediate area a little sketchy, loud highway, but tons of food and shopping. Not Marriott quality but will do, ask for 3rd floor.

Leisure Partner

6/10

Pleasant

06 Oct 2023

Verified traveler

The morning of the trip, I received an email saying to check-in digitally and when I attempted to, it showed that I had no reservation. When I contacted both hotels.com and the hotel itself, I was relieved to be told I had a reservation. If they’re sending an email saying to check in and I go to do that and the reservation is not found, something needs to be checked because that should not happen if you want to have a seamless experience. When I arrived at the hotel, I was then told that the check-in time was at 4pm, so I checked out the rest of the hotel and while some things like the hallways and the elevators(which made me scared it was going to break down) could use a renovation to be a little less rundown, the rest of the hotel was passable and since I was there for a wedding party, the central dining room area was fantastic for all of us. The room had a lot of amenities and I was not able to use all of them but for the price, I recommend this hotel over the Fairfield next door due to the rooms at the Residence themselves being a much better value in terms of amenities and space than the Fairfield or other hotels in the area.

Friends_and_family Family

4/10

Poor

01 Oct 2023

Verified traveler

Needs Updating

We were very disappointed , the sofa bed was horrible you could feel the springs on the your back. It wasn't as clean as I would have liked. There was a used old sheet in the the sofa bed and tiny ants on the night table . Definitely not worth the money we paid.

Friends_and_family Family

8/10

Excellent

03 Aug 2023

Verified traveler

Nice but Misinformation

Make sure to check with the actual hotel, when using hotels.com, about check in and out times and extra surprise fees upon arrival, as they do not coincide with each other.

Friends_and_family Family

10/10

Exceptional

29 Jul 2023

Sandra

The young lady at the front desk was the sweetest staff member!! Will definitely be back!

10/10

Exceptional

26 Jun 2023

Alfonso

Great place to stay

Leisure Family_with_children

4/10

Poor

31 May 2023

Amani

There were roaches it wasn’t very clean

Friends_and_family Family

10/10

Exceptional

22 May 2023

Kathy

It was a great hotel and great location for us!

Leisure

4/10

Poor

18 May 2023

David

I have stayed here multiple times before and the property has gone steadily downhill. I am a Marriott Gold Status member so know what to expect from their properties. I reserved 2 x 1 bedroom suites with queen sofa beds. The first room we were given - 108 - smelled very bad and the pull out couch looked like was 30 years old and falling apart. There were terrible stains all over the cushions. When we pulled out the bed, it got much worse. The mattress also looked like it was 30 years old and terribly stained. I wouldn't let my worst enemy sleep on it. We asked to be moved to a different room - the staff was helpful and the mattress in the 2nd room was much better. However, the bathroom was moldy and in terrible shape. There was also no shower gel in the dispenser. I would not recommend this property.

Leisure Family

4/10

Poor

16 May 2023

Jodi

Was not clean. Checking in was difficult. No rooms ready at 3:00??? Hallways dirty. Had false fire alarm (a kid pulled it) and we had to exit hotel. No compensation for inconvenience.

Leisure Pet

2/10

Poor

15 May 2023

Kim

Late check in, didn’t get into our room until 430

Leisure Friends

10/10

Exceptional

14 May 2023

Erin

Had a great one night stay to see a concert at Lincoln Financial Field. It was convenient and a great place to stay; good location -near shopping and the highway. Quiet, well equipped room.

Leisure Family

10/10

Exceptional

10 May 2023

Darlene

I liked the whole stay.

Leisure Family

8/10

Excellent

28 Apr 2023

Michael

The entrance was narrow and not well lit. The parking spaces were narrow.

Leisure Self

4/10

Poor

22 Apr 2023

Ashley

After checking in we discovered a lot of dog hair in our room. It was all over us and our stuff. My husband is allergic and we had to leave an hour later because of it

Leisure Family_with_children

8/10

Excellent

09 Apr 2023

Rochelle

none to share

Leisure Pet

10/10

Exceptional

19 Feb 2023

Amy

Very clean easy checkin, spacious rooms.

Leisure Self

2/10

Poor

10 Jan 2023

Michelle

Choose another hotel!

First room was changed because of dirty/stained/worn sofa bed. Rooms came with sticky mouse traps & roach traps. Cooling system was VERY loud. Fire alarm went off multiple times around 1:00am. Bed was comfortable but slept with lights & tv on to keep away critters. Not very much rest.

Friends_and_family Family

2/10

Poor

14 Nov 2022

Kathleen

Surprised and Disappointed

I did not realize that the parking was extra..I have never stayed at a hotel that had a parking lot and charged their paying guests. I received a receipt the Monday after my stay with the parking charges that were added to my card. The room was dirty..the rug smelled like urine and it turned our white socks black. The office chair had a stain on it that resembled feces (photos below) and the kitchen sink was backed up. As we left we did tell the front desk. 2 managers nearby only looked up from what they were doing then proceeded to ignore us. I honestly was surprised at the condition of this hotel and will not be returning.

Friends_and_family Family

8/10

Excellent

18 Jul 2022

alyce

Great location. Breakfast included .

Business_and_leisure Family

10/10

Exceptional

16 Jul 2022

alyce

Excellent location, gym great feature aand breakfast.

Business_and_leisure Family

8/10

Excellent

23 Jun 2022

Adrian

Everything was fine....HOWEVER, this hotel has one of THE WORST cable TV selections of all time! Only 40 channels, and some of them weren\"t even available! That's pathetically unacceptable.

Business_and_leisure Family

6/10

Pleasant

25 Jan 2022

lisette

My stay was okay but the smell of the hallways and the exit door on the side was horrible and unbearable. I couldn’t bare with the smell I had to go out and buy an air freshener to spray inside the room near the door and outside the room door. The staff are helpful but the smell was not good.

Partner

10/10

Exceptional

21 Jan 2022

Marion

Convenient and clean, great for out of town short stays. I would recommend it to a friend.

Business_and_leisure

4/10

Poor

16 Jan 2022

Alisha

Disappointed

There was a room nearby with very loud people, we complained several times with little help. After several days we were offered a room move.
Also water in bathroom shower did not get hot, also reported.

Friends_and_family Family

8/10

Excellent

19 Dec 2021

Verified traveler

Good customer service,blanket smelled like cologne

Customer service was good. Security deposit due at check in is cost friendly. Rooms have kitchen and was mostly clean. The only issue was blanket smelling like cologne which housekeeping needs to make sure blankets and all towels are properly washed and dried. The two dolly carts that were in the building were non functional so I contacted Marriott about this issue. Customer service was decent and otherwise, stay was decent. Thanks!

Business