Residhotel Lyon Part Dieu

France , Lyon
LYON, Boulevard Marius Vivier-Merle, 79
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100 reviews shown

10/10

Exceptional

20 Nov 2025

SUSAN

The staff was great, friendly, helpful. The room was large and clean. Very comfy!

Leisure Self

4/10

Poor

13 Nov 2025

ANAND

The hotel is meant for long term residents. Not for tourists.

Leisure Self

10/10

Exceptional

09 Nov 2025

Andre

Accueil chaleureux et agréable, chambre très confortable et propre, hôtel très bien située

Partner

8/10

Excellent

01 Nov 2025

Guylaine

Really easy to reach since it the facility is near Lyon Pardieu

6/10

Pleasant

13 Oct 2025

Alain

La literie est confortable et on voit qu'il y a eu rénovation de la chambre et de la salle de bain. Par contre, la cuisine est désuète avec des accessoires vieillots et/ou carrément inutilisable. La propreté est de base et on tourne les coins ronds. En effet, les bas de murs et coins de planchers sont sales et noircies. Finalement, pour un séjours de moins de 7 jours, AUCUN ménage ne sera fait dans votre chambre.

Partner

8/10

Excellent

11 Oct 2025

Maximilian Charles

A Frence business focused average hotel. Check-in didn't speak English, safe didn't work in my room, few amenities and a very non-holiday room. If you know why it's cheap and what you're getting into, it's perfectly comfortable and well situated

Leisure

10/10

Exceptional

09 Oct 2025

Ghyslain

Pour le prix, tout était à la hauteur des attentes

Business

2/10

Poor

04 Oct 2025

Saif

The staffs are emotional less and unable to help during your difficult time.

Leisure

8/10

Excellent

23 Sep 2025

John

Good size and location

Leisure Family

10/10

Exceptional

22 Sep 2025

John Paul

Will stay again.

Leisure Partner

10/10

Exceptional

17 Sep 2025

chuong

Friendly staff, spacious room, clean

Leisure Partner

6/10

Pleasant

17 Sep 2025

Mark

My impression on this property is that it appears challenged financially. It appears that it is due for a re-fresh and remodel. I feel that the managers are doing their best.

Leisure Partner

10/10

Exceptional

15 Sep 2025

BRENT

The hotel is very handy to the rail station and metro. There are a few reasonable restaurants 5 minutes walk away.

Leisure Partner

10/10

Exceptional

11 Sep 2025

Judith

Well located friendly staff very quiet and comfortable bed.

10/10

Exceptional

25 Aug 2025

nabil

Staff was delivered excellent customer service

Friends_and_family Family

2/10

Poor

21 Aug 2025

Angel

I’ve been traveling for 47 years, staying in hotels across Europe, Asia, the Americas, and beyond. I’ve experienced budget stays and five-star resorts. But nothing — absolutely nothing — prepared me for the nightmare that was Residhotel in Lyon, France (booked through Orbitz, which I use frequently).

We were traveling through the EU and needed a quick overnight stop in Lyon before heading to Paris. We booked two rooms — one for my wife and me, and one for my daughter and son-in-law traveling with us. This will go down as the single worst place we have ever stayed. Here’s why:
1.Air conditioning didn’t work in either room — in the middle of summer.
2.The property looks and feels like it’s stuck in the early 1990s, without any charm — just pure neglect.
3.The toilet rooms were humid, hot, filthy, and reeked of urine.
4.The entire place smelled faintly of roach spray, as if pests were an ongoing problem.
5.Carpets looked like they were straight out of the late 1980s — stained, worn, and beyond saving.
6.Cigarette burns on the couches.
7.Pieces of the shower fixtures were literally falling off.
8.Electrical panel switches were loose and hanging — a safety hazard.
9.Toilet bowls were permanently yellowed and disgusting.
10.The furniture arrangement made no sense and looked thrown together from a junk shop.
11.Tiny, outdated televisions with no internet connection.
12.One of our rooms was not even cleaned when we walked in — unmade bed, dirty bathroom, tras

Leisure Family

8/10

Excellent

05 Aug 2025

Alissa

Convenient parking, okay room. A/C in bedroom did not cool room, but proximity to train station makes it too noisy to leave window open for ventilation.

Leisure Family

10/10

Exceptional

06 Jul 2025

Christine

Great hotel on outer of Lyon..great for an overnight stop. Would happily spend time there again.

Leisure Partner

10/10

Exceptional

01 Jul 2025

Annette

The helpfulness of the staff. Very friendly and helpful.

Leisure Partner

8/10

Excellent

21 Jun 2025

Gregory

Checked in early and they accommodated us with a room, but the if conditioner was faulty. After two trips down to the front desk, they moved us to another room right next door and all was good. Very accommodating.

Partner

4/10

Poor

19 Jun 2025

ilse

It was fine, though dirty. Reception upon check in was kind- rude upon checkout.

Friends_and_family Family

10/10

Exceptional

13 Jun 2025

Arvind

Good transit hotel.

8/10

Excellent

03 Jun 2025

sandrine

confortable and clean

Leisure Family

8/10

Excellent

03 Jun 2025

Mihaela

Good hotel close to the station.

6/10

Pleasant

10 May 2025

Zhan

Old hotel, Nice staff

The place was aged, clean but very noisy because it was next to the railway. The room was big enough. Bathroom was nice. The staff were very nice and always ready to help. The breakfast was nice.

Friends_and_family Family

10/10

Exceptional

10 May 2025

Vi-Hoan

Accueillant

Le personnel est très serviable et chaleureux

Partner

10/10

Exceptional

26 Apr 2025

Claire

easy access, big room, lots of amenities

easy five minute walk from main train str, great efficient friendly receptionist, terrific room on 7th floor wit lovely sunset view- thoroughly recommended

Self

10/10

Exceptional

13 Feb 2025

Geoff

Very happy with the staff and the hotel it was in a great position for the train and theand the city

Leisure Partner

10/10

Exceptional

09 Feb 2025

Geoff

The hotel was handy to the train station and in very good condition. The staff were very friendly and helpful. We would be happy to come back here again if in Lyon

Leisure Partner

10/10

Exceptional

13 Jan 2025

Natalia

L’hôtel est bien situé, proche de la gare La part Dieu et le personnel est serviable et amical et accueillant.
Je recommande vivement cet hôtel.

Friends_and_family Family

4/10

Poor

25 Dec 2024

Verified traveler

Not so good overall.

Good location. Space big. There is a kitchen.

But poor equipped. Not clean. Crew not helpful.

Self

2/10

Poor

10 Nov 2024

Rafael

The hotel is not like the Pictures

Partner

2/10

Poor

04 Nov 2024

Verified traveler

Worst property I ever stayed at

This was the worst stay I ever had, the property was shocking, rude staff, no willingness to help or resolve issues.
When raising the issue with air conditioning multiple times, I was simply told that there was no solution and I could \"stay there and wait for a Manager for hours if I wanted\" as no one was available to help me further.
This is the worst experience I've ever had and would not recommend staying there.

Self

8/10

Excellent

30 Oct 2024

Holly

Good experience

10/10

Exceptional

23 Oct 2024

jeffery

Great stay

Business_and_leisure Friends

4/10

Poor

17 Oct 2024

Ifor

It was very bssic for the price- Kettle was dirty and the room was tatty. Stayed in loads of Ibis and Travelodges that were better value than here. Only saving grace was the fridge😁

Leisure Partner

4/10

Poor

15 Oct 2024

Verified traveler

Room too warm

The room was way too hot. No way to get the temperature down. The air conditioning was not blowing cool air, even on the lowest setting. We resorted to open the window, but then traffic noise was very loud.
The room was otherwise clean. But we did not rest that night.

Friends_and_family Family

8/10

Excellent

07 Oct 2024

john

Cheap hotel but good value for money. Room larger than expected. Duvets, pillow and sheets all seem to have been renewed recently and together with the beds surprisingly nice and comfortable. Hotel a little bit worn around the edges and room too hot. Very convenient for Lyon Part Dieu station and airport shuttle train. Little bit far from Old Town.

Business_and_leisure Self

6/10

Pleasant

30 Sep 2024

phuong

Near train station.

Leisure Friends

2/10

Poor

10 Sep 2024

dewey

This was a very dirty hotel . The check in staff wasn’t friendly. The location is very close to the train and transportation hubs . The check out staff was more friendly

Business

10/10

Exceptional

03 Sep 2024

Verified traveler

The Hotel for us was very good, good size room and facilities were adequate.

I think the fridge should be defrosted more regularly as the ice build up is making it inefficient, consuming excess energy.

Partner

2/10

Poor

16 Aug 2024

Lucas

Old, not clean and bed not comfortable and really old

Leisure Family

6/10

Pleasant

11 Aug 2024

Emelia

I facility is okay, the staff are very friendly and helpful. The one concern is Air Conditioning not being cool enough but Lyon was very humid when I visited.

Leisure Self

8/10

Excellent

10 Aug 2024

Simon-Pierre

Great location, right in the city business center. Walkable distance from La Part-Dieu Railway Station.
Apartment large enough for a family of 4-5 persons.
Parking space available, though at a fee.

Leisure Family

6/10

Pleasant

05 Aug 2024

Jack

Simple easy hotel for a solid price. Condition of the room wasn’t entirely the best. However, I was only there for one night and the important parts were spotless clean (bed, bathroom, etc).

Business_and_leisure Self

10/10

Exceptional

20 Jul 2024

cody

Much bigger than I expected, it's a really nice place for the cost. Would recommend

Business_and_leisure Self

8/10

Excellent

29 Jun 2024

Claudia

Great stay for a short trip.10 minute walk to the main train station and a 5 minute walk to the local Westfield. Staff was really nice and helpful.

Leisure Self

8/10

Excellent

16 Jun 2024

Katie

Room is decent size, shower a bit small, liked the towel warmer and kitchen area.

NO ICE IN ENTIRE HOTEL. Bed average comfort. Reasonable cleanliness. Check in area looks a little run down.

Desk staff doesnt speak any english. Some friendly some not very.

Self

8/10

Excellent

12 Jun 2024

Heather

Hotel was better than expected given the recent reviews. It wasn't pristinely clean, but it was satisfactory. The hotel appeared understaffed as we had to wait ~30 minutes to get to our room after the check-in time, however they were apologetic about this and it was not too much of a bother for us. The hotel felt safe as it required a room key or being buzzed in to get into the lobby. Very convenient for transportation to and from Lyon Part Dieu Station. We were pleasantly surprised by the size of the room and comfort of the bed and pullout couch. Staff was friendly.

Leisure Friends

4/10

Poor

09 Jun 2024

Rosa

This hotel is convenient only because it’s proximity to the train station. It is in overall poor condition, not comfortable accommodations, not the cleanest either. Would stay elsewhere and take a taxi or uber next time. Front desk staff were nice.

Leisure Family_with_children

8/10

Excellent

20 May 2024

Roshan

Good value for money

Centrally located close to Part-Dieu train station and good value for the price we paid

Friends_and_family Family

4/10

Poor

03 Apr 2024

Samyajit

Checkin was alright. Basic functional rooms with a lot of visible wear and tear marks everywhere. Definitely need a deep cleaning.
When we came back to the room at 10 pm, we discovered no hot water in the taps/shower. The receptionist(Sarah) told me to check the circuit breakers and then discovered that the boiler controller was switched off. She came to the room, switched it on and left. After waiting for 10-15 mins, I called her again and she told us to wait an hour to get hot water. That means no shower till 11 pm!! When I asked her why hot water wasn’t checked before allocating the room, she started giving reasons like the boiler was programmed to run three times a day, the previous customer used all hot water, housekeeping are not supposed to check hot water,etc. On questioning why I wasn’t provided that information at the check in, she accused me of doing drama over hot water. Finally she provide another room and I had to go and check if hot water was in there.
So definitely a rude and unprofessional receptionist made my stay not great.
No air con, had to leave the windows open all night. it was so noisy outside. Barely slept.
Definitely avoidable hotel

Leisure Family

10/10

Exceptional

03 Apr 2024

Aneta

The apartment was a little bit dated and the kitchen was very smelly (kitchen drainage)

Leisure Family

8/10

Excellent

18 Mar 2024

Kathryn

Nice easy hotel

The Hotel was in a good loction for getting around, also for transport. We were thete for the rugby game and the hotel was only 4mins from the Tram which took us directly to the stadium. The staff were helpful and friendly . Only negative, i think they need to go through the kitchen plates, cups ect and replace whats missing or broken. It was good to have the kettle and microwave as extras in the room. We would stay there again.

Friends_and_family Friends

4/10

Poor

16 Jan 2024

Queenie

My check out time is 11 am , and the management suddenly blocked my key card at 9am . When I went to lobby ask for it , they act like today is your check out date , but it was still 9am ….

Leisure Self

8/10

Excellent

20 Dec 2023

Elizabeth

Very nice hotel, about 15 minute walk from train station. Very clean. Loved the giant flower pots at front of building.

Friends_and_family Family

10/10

Exceptional

05 Nov 2023

Maria Charina

We love your hotel. its very close to the train station. Everything is walkable. The rooms are very spacious and family friendly. Love everything about this stay in Lyon!

Leisure Friends

2/10

Poor

23 Oct 2023

Marite

I was very disappointed.

8/10

Excellent

30 Sep 2023

Ross

A basic \"travelor's hotel\", but it does the job well. It has good WiFi Internet, and is within walking distance of the Part-Dieu station

Leisure Self

6/10

Pleasant

01 Sep 2023

Gustavo

Pros: good to have a mini kitchen in the room and breakfast was plentiful

Con: the area is really not that good and cleaning was not the best at all. It would be much better to stay near the old town.

Leisure Self

8/10

Excellent

14 Aug 2023

Kathleen

The hotel was nice and clean and the staff were very helpful.

Leisure Family

8/10

Excellent

04 Aug 2023

Stefanie

Room was clean, staff very helpful. Some roadwork being done nearby which impacts the area and some transport but no noise in room. Able to walk to bus, trains and tram.

Bathroom new but room itself still feels quite dated. Basic kitchen and cooking utensils, didn’t find kitchen bin until last day (as is in wardrobe)

Leisure

8/10

Excellent

28 Jul 2023

Sau Ying

The hotel with kitchen with kitchenware is the perfect option for traveller. The location is convenient and quiet with supermarket and coffee shops nearby.

What I would suggest is for hygiene purpose better change the carpet to tiles which would be perfect.

The staff are super nice even not speaking fluent French. They are very helpful.

6/10

Pleasant

18 Jul 2023

Caplan

Staff were friendly. Area around hotel is dirty and sketchy. Hotel does not provide towels or hand soap (but soap is provided in the shower). Shower had no enclosure so water just sort of sprays outside the shower, and with no bath mat provided it gets very slipery on the tile floor. Breakfast was €12, was ok for the price, coffee, cereal, pasteries, a tray of diced hot dogs, a station for hard boiling your own eggs, and fresh(ish) fruit.

Leisure Family

8/10

Excellent

15 Jul 2023

Angela

Clean and Well Organised Space

Clean and well organised space for a very comfortable stay in Lyon. Room was a good size with small table and two chairs, luggage rack and desk space. Comfortable beds.
Kitchenette had full size fridge and basic equipment. Good shower. Small wardrobe with room safe. Easy walking distance to metro, station and shopping. Really enjoyed our stay here.

Partner

4/10

Poor

10 Jul 2023

Helena

We had booked this property for one night due to a travel mishap and needed to take a rest for the night. However, once we entered our room, we were met with stains on walls, bedding, countertops, and curtains. We slept on top of the bed and were careful not to get under the sheets due to numerous stains we saw on the bedding. We then woke up to several bug bite marks all over our body and the feeling of bugs crawling on us. We got out as soon as possible in the morning. In addition, the room smelled rancid as soon as we walked in. It was like a combination of old food and cigarette smoke. While the front desk staff were kind, we would highly caution any travelers, even those on budget from staying here. All stains, marks, etc have been documented as well in case there is a dispute.

Leisure Partner

6/10

Pleasant

27 Jun 2023

Andrew

This was a very basic apartment close to the Train station. The aircon worked well, which is rare for France. Unfortunately the floor was quite dirty and the coffee pod machine hadn't been cleaned since last use and smelled terrible. There is a frustrating trip hazard going into bathroom but at least the toilet is separate.
There was a surcharge to use the laundry room (dryer wasn't working), a surcharge for coffee pods supplied in room and a surcharge for cleaning kitchenette (ie when you checkout and they clean the rest of the apartment it doesn't include the kitchenette, you have to clean that yourself)

Leisure Family

4/10

Poor

22 Jun 2023

Maria del Pilar

I hope not to come back...

terrible, ugly hotel, no cleanness, the area horrible, they do not eve have phones on the rooms...

Friends_and_family Family

8/10

Excellent

18 Jun 2023

Amie

Very good location and a very good price.

10/10

Exceptional

31 May 2023

Soufiane

Perfect

Open 24/24h, big room, clean, it has everything you need for good price ! Definitely a great place to stay in

Self

8/10

Excellent

08 May 2023

Billy

Easy to find the Hotel location, bright and clean room. Check in/ out are so simple. Enjoy to stay.

Leisure Self

6/10

Pleasant

05 Apr 2023

Yaël

The location is very good, near a shopping center, near the train station, that was perfect.
The hotel’s condition and especially the cleanness were disappointing.

Leisure Friends

10/10

Exceptional

04 Apr 2023

Naung Naung

We like the location and customer services was excellent

Leisure Family_with_children

4/10

Poor

19 Mar 2023

Sarah

Great location close to the train station but that is where the good experience stops. The hotel was very dirty and rundown. Would not recommend at all.

6/10

Pleasant

16 Mar 2023

Celine

Hotter than the sun!
If you like tropical heat then this is the place for you.
The temperature in your room is set and cannot be changed.
Clearly they are not feeling the energy crisis because heating was actually on full blast the entire time.
That aside, nice size room with all the amenities.
Super nice staff. If you like a sauna then you will love this place.

8/10

Excellent

07 Jan 2023

Samir

Great value

Very well situated
Very helpful staff.
Breakfast was great (12 euros)
Good value overall.

Friends_and_family Family

6/10

Pleasant

05 Dec 2022

Erina

Room was quite dirty - had bad odor when we walked into the room. The toilet bin wasn’t emptied before us so had used tissue and cottom bud in it…
The dishes were oily and had instructions to say that dishes must be washed by the customers (so assuming people at hotel doesn’t clean them). Felt like you are in student hostel.. no soundproof so very noisy even with the sound off the road. Area around the hotel didn’t particularly feel good and safe either.. probably not somewhere we would consider staying again.

Leisure Partner

10/10

Exceptional

17 Nov 2022

Robert

brilliant location, the kitchen was a real bonus

Partner

10/10

Exceptional

21 Sep 2022

Richard

The hotel was very convenient for Lyon Part Dieu Station. It was comfortable and clean. Our welcome was excellent and staff could not have been more helpful.

Leisure Partner

10/10

Exceptional

19 Sep 2022

Charlotte

Very pleasant no-frills hotel - comfy bed!

We needed a reasonably-priced hotel for one night's stay prior to taking an early flight out of Lyon airport. This hotel was within a few minutes of Lyon Part-Dieu station (where you catch the tram to the airport). It's no-frills, but very pleasant with a comfortable bed, decent shower and large bathroom/toilet.
Reception staff were lovely and we were upgraded to an 'apartment' room without charge when we arrived.

Partner

4/10

Poor

16 Sep 2022

Lynn

Room was filthy! It looked like it hadn't been cleaned in months. The fridge had hair in it. Baseboards were disguisting and the bathroom was dirty. Shower had obviously overflowed at some point and deteriorated the sink base. Hallways smelled badly and the tired old carpets had not been vacuumed in a long time.

Business_and_leisure Partner

6/10

Pleasant

16 Aug 2022

Frank

This is an Expedia recommended hotel. Yet, the hotel is in poor condition, it is near impossible to get a lift. The bed were uncomfortable and not appropriately fitted (the blanket was smaller than the bed, missing pillows) we did not have enough towels. The room was clean, and the breakfast carefully and nicely set.

Leisure Family

8/10

Excellent

13 Aug 2022

Dagan

Staff helpful.
Simple and functional

Leisure Family

10/10

Exceptional

03 Jul 2022

Hazleen

Perfect for a night in Lyon

Staff were really kind and the room was really clean!

Partner

8/10

Excellent

01 Jul 2022

Kelli

We had 4 people in a 1 bed with a pull out couch. The pullout was made already when we got to the room. There was plenty of space, fresh towels, and it was very clean. Overall a great place to stay.

Leisure Friends

6/10

Pleasant

31 May 2022

Annemarie

Very basic hotel, room includes kitchenette which wasn’t appealing. Breakfast so basic, don’t buy it, go to the train station and get it there!

Leisure Partner

8/10

Excellent

22 Apr 2022

Verified traveler

It was okay, could have been cleaned more thoroughly, but was okay overall. A/c did not work. Bed is comfortable. A bit expensive for what is offered.

Self

8/10

Excellent

10 Apr 2022

Jianwei

The location is a little far from the metro station if you walk there. But the Part-Dieu Commercial District and the main train station is not far from the hotel. The room is clean and comfortable.

Self

6/10

Pleasant

15 Dec 2021

Verified traveler

Not really an aparthotel, more a room+kitchenette

Room smaller than the average aparthotels, no wardrobe in room 205 (space occupied by a boiler), incomplete kitchenware.
Very friendly and helpful staff. Easy location for car pick-up.
Ridiculous price during la Fête des Lumières.

Business

10/10

Exceptional

13 Dec 2021

Ross

I was only there one night but it would be a great place for a long stay

Leisure Self

2/10

Poor

28 Oct 2021

Verified traveler

Much better hotels nearby

Hair found in the shower, bad sound insulation

Business

8/10

Excellent

15 Aug 2021

Verified traveler

Basic and convenient stay

Close to the train station, solid basic stay, would work well for the people planning to travel and spending only a night in the hotel, probably stay again if in the city. Kitchenette is a plus.

8/10

Excellent

12 Aug 2021

Verified traveler

Good amenities (kitchenette + terrace), some noise

Pros:
- Nice to have a small kitchenette in room to make tea, coffee, and cook basic snacks
- Reasonably central location
- Nice terrace courtyard for guests with tables and chairs - perfect for having lunch outside etc.
- Price reasonably good for amenities

Cons:
- Cleaning the kitchen, whilst not very time consuming, is weirdly not included in the stay and the sign telling you to clean it or pay €45 was a surprise
- Some traffic noise, even at night, as the sound proofing isn't amazing

Partner

10/10

Exceptional

29 Jun 2021

Verified traveler

Front desk staff available and friendly. Clean and well equipped room. Easy-to-access hotel, ten minutes walk from Part-Dieu station

Leisure Self

4/10

Poor

24 Dec 2020

Emilie

Do not book!!!

Do not book this place !!! Everything that could go wrong went wrong - check in at 10pm lasted 30 minutes, room was disgusting; hair everywhere stains on the door, cigaret smell, dust, no protection sheet on the mattress (if we didn’t get Covid we are lucky!), and this morning we couldn’t have the breakfast we booked because they didn’t have enough food!

Partner

8/10

Excellent

08 Sep 2020

Sergio

Not bad

We stayed there for a night.
The room was great for us.
If you need to go to Lyon Part Dieu there is 10 minutes walk, to go to the city center there are buses.

Friends_and_family Family

10/10

Exceptional

01 Aug 2020

Yasmine

The reception staff was lovely and always helpful .
The property was very functional , super clean and I had an amazing view of Fourviere cathedral.
Also it was a very good location as it was near shopping mall and railway station .

Friends_and_family Family

6/10

Pleasant

06 Mar 2020

Edwige

Residhotel Lyon is a very pleasant place to stay for short and long time.

Friends_and_family Friends

8/10

Excellent

28 Feb 2020

Verified traveler

Lovely helpful staff and quiet location. Good wifi connection. Clean and practical

Leisure Family

6/10

Pleasant

23 Feb 2020

Verified traveler

After a 10min wait at reception (there was no queue), I finally got to my room. Although clean and the bathroom quite new, the rest of the studio room is in dire need of a refurb.

Self