Best Western Crequi Lyon Part Dieu

France , Lyon
LYON, Rue De Bonnel, 37
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100 reviews shown

10/10

Exceptional

15 Oct 2025

Kathleen

No breakfast

Friends_and_family Family

6/10

Pleasant

13 Oct 2025

Senol

Room was clean. Breakfast was not bad not good.
I have arrived the hotel about 2pm, they arbitrarily wait us till to 3pm for check in while most of the rooms were vacant.

Leisure Partner

10/10

Exceptional

09 Jun 2025

Christopher

The staff was exceptional, recommending restaurants and printing directions, making morning coffee and breakfast, securing airport transportation, etc., always with a smile and a friendly greeting in English or French, no matter what time of day or night.

Leisure Partner

2/10

Poor

22 May 2025

Friederike

Parking was in the lower level of the hotel ,
Driving around the curve was way to tied and narrow for the car on our way out we scratch the car on the pad of carpet they had stuck on the wall . So they knew that it was a tied fit.

Partner

8/10

Excellent

06 May 2025

Johanne

Like the inner courtyard unique. Room tight but functional

Leisure Partner

10/10

Exceptional

17 Oct 2024

Nathan

Decent sized room comfortable bed nice step in shower with a good draw liked the soap and shampoo.

Leisure

10/10

Exceptional

27 Jul 2024

John

Lyon

Comfortable, very quiet, good air conditioning

Friends_and_family Family

10/10

Exceptional

13 Jul 2024

GERARDO

Great location, great staff

Leisure Family

10/10

Exceptional

18 Jun 2024

Carole

The rooms were a nice size and very clean. Loved being on the ground floor with a little garden area right outside our rooms. The staff was very friendly. The hand written personalized note along with an uplifting quote was such a nice gesture by your check-in staff. No complaints about our stay! I would definitely go back when visiting Lyon.

Leisure Family

6/10

Pleasant

06 Jun 2024

Ian

It's an ok hotel between Part-Dieu Station and the city centre. The room was small (nowhere practical to keep a small suitcase) and basically furnished without much by way of amenities; and the instant coffee and minibar were not restocked during my stay. I'd not complain if it was billed at three star, but four star seems a stretch of the imagination.

Leisure Self

10/10

Exceptional

05 Jun 2024

Juan

Perfectly located close to tram and metro stations

Leisure Partner

8/10

Excellent

10 Oct 2023

Howard

Good place to stay.

Leisure Self

10/10

Exceptional

24 Sep 2023

Walter

Good location, good breakfast, great bed.

Leisure Partner

8/10

Excellent

01 Sep 2023

Michelle

A great hotel all-round!

From the check-in desk staff, right through to the housekeeping staff, all were very friendly and helpful. The room was very clean and modern and because we were so central, we were able to get around on foot. Overall, we enjoyed our stay at the hotel while exploring Lyon.

Friends_and_family Friends

10/10

Exceptional

18 Aug 2023

Really great hotel.

I had a lovely garden room, which was spacious and super comfortable. The staff were so lovely.

Self

10/10

Exceptional

19 Jun 2023

Eric

clean and quiet

Business Self

10/10

Exceptional

04 Jan 2023

HAWKEE

Very good experience with the hotel. the staff at the front desk are super nice. The room was very clean, it comes with a fancy tower warmer system, looks brand new.

The only downside is that it is not located in the busy tourist area, but it was very safe to walk at night. in fact, because it is still within the walking distance, we got the chance to cross the bridge every night to enjoy the beautiful river scenic view.!!

Will definitely recommend it to others.

Leisure Family

10/10

Exceptional

16 Oct 2022

Kieren

Leisure Self

8/10

Excellent

07 Aug 2022

Hallie H

Very nice hotel. Simple. Good location for us. Excellent front desk late at night and at day. Wonderful treatment.

Leisure Family

10/10

Exceptional

23 Apr 2022

John

Very pleasant welcome, comfortable clean room albeit a bit small. Bed and pillows were just right. Breakfast was plentiful and tasty. Overall excellent and would come back!

Leisure Self

10/10

Exceptional

03 Jan 2022

Peter

Fantastic hotel in Lyon.

We stayed in a family suite, and it was great. The beds were very comfortable, nice sheets and pillows. It's the best we've slept in a hotel in a LONG time. The room was very nice and spacious. The location was also fantastic, just a short walk to the riverfront. Check in and out were a breeze. The only, very slight, criticism I can think of is that the WiFi would frequently kick a device off.

Friends_and_family Family

6/10

Pleasant

21 Oct 2021

Istvan

Despite arriving at 5 pm, our room was not ready. It was 6pm when we got into our room.

Partner

8/10

Excellent

23 Oct 2020

Eugenia

Good location, between railway station and old city center.

Leisure Family

10/10

Exceptional

05 Mar 2020

Verified traveler

Everything was very nice room food and facilities and amenities

Leisure Friends

6/10

Pleasant

10 Jan 2020

Verified traveler

I like to shower and bathtub. The breakfast was fine. The location was good for seeing the city.

Leisure Family

8/10

Excellent

09 Dec 2019

Verified traveler

This hotel located near center of Lyon and it's walkable.
And the room is quiet cozy and comfortable.

Business Partner

10/10

Exceptional

18 Nov 2019

Verified traveler

Very nice! Near to the city. Everything you need. Very nice breakfast😊

Leisure

8/10

Excellent

08 Nov 2019

Binh

We have requested a maid service. No one came to clean the room and to replace the dirty towels

Partner

8/10

Excellent

27 Oct 2019

Verified traveler

Nice hotel, conveniently placed in Lyon

We were here overnight when meeting some friends in Lyon. The room was small, but reasonably well equipped. We had enough space that we weren't running into each other. The hotel was nicer inside than it looked like from the outside, I think. I picked it in part because it was part way to the river, and indeed it's an easy walk (less than 10 minutes) to the riverfront where there are some very nice parks. The staff was friendly and helpful when ever we interacted. The WiFi worked well. No major complaints.

Partner

8/10

Excellent

14 Oct 2019

Verified traveler

Good location, quite handly to everywhere. Nice and profesional staff.

Leisure Friends

8/10

Excellent

07 Oct 2019

Angela

Lovely find

Modern, clean hotel. 10 to 15 minutes walk to the old town. Friendly, helpful staff.

Friends

10/10

Exceptional

02 Oct 2019

Trevor

Loved it!

Partner

2/10

Poor

22 Sep 2019

Verified traveler

They cancel my reservation and I hav to pay they rate over there and they gav me the r

Business_and_leisure Self

8/10

Excellent

12 Sep 2019

Neil

Good hotel in great position.

Great location near the station and Les Halles Paul Bocuse. A slight nuisance in having to log into the internet every time you opened your phone or ceased using it.

Partner

10/10

Exceptional

05 Sep 2019

Elizabeth

Hotel front of staff very friendly speak perfect in English and help with directions. Couldn’t thank them enough.

Friends_and_family Family

10/10

Exceptional

30 Aug 2019

Yong

Great location that allows you to walk everywhere if you wanted to. There’s also a convenience store right next door. Staff is very friendly and they serve a good breakfast.

Leisure Self

10/10

Exceptional

23 Jul 2019

Margaret

We enjoyed ourselves. We could walk to restaurants and the City .staff very helpful..

Partner

8/10

Excellent

05 Jul 2019

Verified traveler

Location is very good, walking distance to train (14 minutes), tram (1 min) & Metro (4 miles mutes). But the Euros and A/C are of a different standard than USA so if it is summertime ask for a fan as it makes all the difference. Staff is nice & helpful.

Leisure Family

6/10

Pleasant

04 Jul 2019

Front office staff very friendly and accomodating.

Leisure Family

6/10

Pleasant

29 Jun 2019

Gökhan

airconditioning troubles

One of the warmest days of the year and a/c could not keep up. Otherwise fine.

10/10

Exceptional

28 Jun 2019

Verified traveler

Great little hotel but a bit of a trek from the station

Leisure Partner

10/10

Exceptional

20 Apr 2019

JimmyCupcakes

The front staff were extremely helpful & professional. The location is a short walk to the train station unless you have heavy bags. The full service food market on corner was convenient. I would stay here again. Note however that the queen size room was not spacious. You might consider upgrading to larger room if you plan to stay longer than a few days

Leisure Partner

8/10

Excellent

12 Apr 2019

Verified traveler

Big and clean rooms. Very friendly staff. Good location as it is between the main train station and city center.

Leisure Self

4/10

Poor

03 Feb 2019

Robert

20sqm / 215sq ft room? False. See picture of room

Being a business traveler, I work out of my hotel room about 8 hours a day. This is why I always look for a hotel with the largest room possible for my stay.

While this hotel is very nice and was recently renovated, the superior room size in my case was 100% false. 85A I specifically chose this hotel & paid extra for a superior room, as it was advertised as 20sq meters/215sq feet.

When I was provided the key to the room, I opened the door and was surprised to see the room was about 15sq meters.

I approached the man that checked me in and showed him the hotels.com description of the room that showed the room size. He told me had no idea what square meters or square feet were. (Which is rather surprising for someone that works at a hotel... who has the job of checking people in for a room..)

Regardless, I specified that I wanted the size of the room that I paid for and as advertised. He notified me that I had the largest size room. That there was not any bigger rooms and then walked away and dismissed me.

I asked to speak with the manager and after being told to come back in 2 hours, I finally did. The manager told me that some rooms were bigger, some rooms were smaller and unfortunately there were no rooms in the size as advertised.

Want to stay at a hotel that has no issue with providing a smaller room than advertised? Stay here.

10/10

Exceptional

22 Oct 2018

Catherine

The courtyard was pretty. The room was roomy and brand new. The staff was very polite and helpful

8/10

Excellent

31 Aug 2018

Bev

Interesting layout

The staff were great and the room was fine.The location to the station was good.

8/10

Excellent

26 Aug 2018

Steven

Holiday stop over

Poor internet fair air Con small comfortable room good breakfast.Overall great value for money

Partner

8/10

Excellent

14 Aug 2018

Verified traveler

Lyon stay

It was fine except the air conditioning should have been stronger. It barely worked.

8/10

Excellent

03 Aug 2018

Heather

Comfortable hotel, close to a metro station. Staff friendly and helpful

Partner

10/10

Exceptional

15 Jul 2018

Mary

Convenient location

Located within walking distance of Part Dieu train station and Vieux Lyon. Shopping mall and indoor food market nearby. Hotel had an adjoining restaurant which was packed when we arrived but nearly empty the rest of our stay. We never tried it, but there are many restaurants nearby. Hotel has a lift. Air conditioning did not meet the demand of July heat. Lobby was much cooler than our 4th floor room.

Partner

6/10

Pleasant

10 Apr 2018

Tif

comfortable hotel

This hotel is close to many amenities, old historical district and shopping for tourists

8/10

Excellent

07 Apr 2018

Michelle

City Break

Not a bad hotel for a city break in Lyon. Easily accessible to the old town & the train station which was great. Our room smelt of stale cigarettes which wasn't pleasant. The staff were so lovely though!

8/10

Excellent

05 Mar 2018

Carlos

The bed was horrible

8/10

Excellent

10 Jan 2018

Mario

Nice hotel in Lyon

A convenient location not too far from the train station or the old town. Staff is nice and helpful, rooms are roomy and clean. I would probably stay there again.

I didn't try the breakfast buffet, so nothing to say there.

10/10

Exceptional

06 Nov 2017

Edward

Great clean Little Hotel

Staying with friends for a football trip , but wanted to see the sites of Lyon. Hotel position very good as arrived by train at Gare Part Dieu. Ideally situated for a healthy walk to the Old City etc. but also transport very nearby.
All staff we dealt with were excellent in all ways.

Family

10/10

Exceptional

29 Oct 2017

john

Fantastic 2 Night Stay

We had a room on the ground floor with an entrance through the garden. It was spacious, clean and very quiet as it fronted the inner courtyard. Front desk staff were helpful and friendly. Would definitely stay there again. Only problem was parking as it is extremely tight. Another guest assisted me as I couldn't get the right angle to exit.

8/10

Excellent

27 Sep 2017

kin

Good location walkable to everywhere

Good location walkable to everywhere. The city map providing from hotel that help us to find places and return back to hotel

Partner

8/10

Excellent

23 Sep 2017

Verified traveler

Quiet room in a secure building. Great staff. 15 minute walk to the train station. Grocery store right around the corner. Easy walying distance to most attractions.

4/10

Poor

22 Sep 2017

Verified traveler

Rooms are small. Desk lamp did not work. Bathroom was dusty under the sink and tub was very slippery. Bathroom did not seem fully finished too (could see under the tub through a hole...). Given these comments a 139 euros per night is expense. Staff was very nice and helpful.

6/10

Pleasant

14 Aug 2017

Arturo

Good value for money. Well located

Well located. Clean but old. Parking in front of the hotel for free due to season which was very convenient

Partner

8/10

Excellent

22 Jul 2017

Cody

Poor A/C. Nice staff.

Air conditioning existed but didn't work very well. The coldest it got was probably 26C. Staff was very friendly and helpful. Overall an average experience.

Family

8/10

Excellent

20 Jul 2017

Janet

Good, clean, close to everything

Helpful & friendly staff. Rooms (2) & bathrooms were both small but very clean. Beds very comfortable. Close your window at dusk or the room fills with mosquitoes. 15 minute walk (with packs) from the major train station (where you can take the airport shuttle train). Close to good restaurants. 20 min walk to old town.

10/10

Exceptional

20 Jul 2017

Verified traveler

A trip to Lyon

I thought the location was ideal, about half way between the station and the old town. Whilst also convienent for the bars at night. As for the actual hotel, it was pristine and I would absolutely recommend people visit Lyon and stay here.

8/10

Excellent

26 Jun 2017

Verified traveler

So so

10/10

Exceptional

14 Jun 2017

louis

nice hotel

Partner

8/10

Excellent

16 Sep 2016

Verified traveler

Nice hotel shame about the internet

Staff were very welcoming and check in was efficient . However as warned in other reviews , standard rooms are SMALL . The car park entrance and bays are also very tight and you do need to pre-book as three don't seem to be enough for the size of hotel . Location is good for touring Lyon but there aren't many restaurants in the vicinity ( and the hotels is more a cafe than restaurant ) . Main big bear was internet which kept dropping out or self transferring to \" best western \" rather than \" BW Crequi\" -effect eas same - no connection ; very frustrating especially as staff didn't recognise issue or how to improve it . By overall a pleasant 2 days .

8/10

Excellent

20 Aug 2016

Great stay

Great hotel. Friendly staff. Surprisingly spacious bathroom for size of rooms. Location is good if you don't mind an 8 min walk into the city centre.

10/10

Exceptional

12 Jun 2016

David

Good hotel within easy reach of station and rivers

Good hotel nicely positioned between station and huge shopping area and both rivers Rhone and Soane. Very pleasant walks thru Presquile and old town. Hotel has had the rooms refurbished and are very clean and modern looking. Free wifi was a bit strange to set up but soon sorted by the very helpful Guilliemme on the front desk. Plenty of bars and restaurants for all tastes fairly local.

Partner

6/10

Pleasant

05 Jun 2016

Verified traveler

I chose hotel for its location

I thought it was very disappointing given its star rating. No bar and bathroom a bit skimpy. breakfast was also skimpy

10/10

Exceptional

02 Oct 2015

Jose

A winner!

Awesome hotel! Beautifull surroundings, nice comfortable room. Nice restaurant. Smack in the center of walled Avignon. Walk everywhere. Definitely recommend.

Partner

10/10

Exceptional

19 Sep 2015

Clifford

Friendly hotel in Lyon

This is my favorite hotel in Lyon. The staff are wonderful, the rooms are large (enough), modern, and clean. When I stay in a hotel in France, I want to stay in a FRENCH hotel. So don't be fooled by the Best Western moniker, this is a quirky, fun, unique hotel run by people who are as warm and wonderful as the French can be when they want to!

8/10

Excellent

17 Aug 2015

Verified traveler

Lyon stopover.

Great overnight stop close to the centre of Lyon. Friendly staff and very helpful.

Partner

8/10

Excellent

27 Jun 2015

Gavin

Location between the Gare and the Rhone!

Not too far to wheel your luggage from Gare Part-Dieu, convenience store on next corner, Les Halles food markets in next street and about 1km to the Rhone and across to old Lyon. Convenient and well priced.

Partner

6/10

Pleasant

15 Jun 2015

Stacy

Quiet location but need updating!

We had to move rooms after our first night as our air conditioning wasn't working. Room is rather scruffy and the bedside tables are far too small and flimsy to be adequate. Paintwork was peeling in places and the route to the room through the dining room and up in a tiny lift was not pleasant.
Overall - the hotel is expensive for the quality of the accommodation. We won't be staying here again!

6/10

Pleasant

29 May 2015

Cindi

By the Rhone!

This is a nice hotel and the staff is friendly. Would have rated it higher but the air conditioning didn't work at all in the first room we were given, and barely worked in the second room. The rooms were very clean and comfortable though. It also is near shopping and nice restaurants by the Rhone River.

Partner

10/10

Exceptional

11 May 2015

Verified traveler

good find.

This hotel was nice and clean. The staff were super friendly. Fridge perhaps needed to be looked at, not very cold.

Partner

6/10

Pleasant

22 Apr 2015

Verified traveler

very nice but small

it was fine but I wouldn't bring a car as the garage was tiny and scary

8/10

Excellent

10 Apr 2015

Hammers

Stopover in Lyon

Once we negotiated the way to the hotel, we found it very good. Met our requirements easily. Nice room, very good breakfast.
Pleasant staff on all contacts.
Located reasonably close to the Rhone.

One hint, if staying there on a holiday such as Easter Monday, it is difficult to find somewhere close to eat. Not the hotel's concern but just saying.

Partner

8/10

Excellent

01 Apr 2015

Verified traveler

Great but no bar

Lack of a bar is the only negative

8/10

Excellent

06 Oct 2014

Darren

Great quite location

Great location with only a beautiful walk to eve everything....but parking is limited and tight!

6/10

Pleasant

23 Sep 2014

Andres

Small well situated hotel

Hotel facilities are great, all clean and everything that you need to have a good sleep. What disappointed me was that someone that was not me, requested information regarding my reservation to the hotel. Not only the front desk confirmed my reservation but also checked in this person to my reservation. I would have thought that if I book though Expedia something the hotel would respect the guest name on the reservation.

8/10

Excellent

15 Aug 2014

Vivi

Nice hotel

We stayed at Best Western only one night when we travelled through Lyon. The hotel is short walk from the river in a quiet neighbourhood. The room was clean and comfortable. The reception staff was very helpful and friendly. I would recommend this hotel to anyone staying in Lyon.

6/10

Pleasant

22 Jul 2014

Xenophon

Good value

Good value hotel in a good location for acces to the riverand old town

8/10

Excellent

29 Jun 2014

Verified traveler

Quaint hotel with very friendly staff

Spent a weekend in Lyon and felt we covered the areas of interest fairly well.
Would recommend a city tour first to get the lay of the land.

6/10

Pleasant

13 Jun 2014

G&N

Good location and good service

Very good location and staff helpful with documents.

10/10

Exceptional

04 Jun 2014

rjt

well situated - safe parking - helpful staff

and comfy room + bed.

10/10

Exceptional

30 May 2014

Verified traveler

Enjoyable Experience - Watch the Car Park Though

The hotel is an easy 15 minute walk to both the old and new towns yet is in a relatively quiet neighborhood area. The staff were extremely friendly and the included refrigerator was an added bonus. The room was clean and comfortable - the only issue was since the day was warmer and the air conditioning was not yet available. To cool the room required opening windows - and the windows in the neighboring apartments were open as well causing more noise than appreciated for sleeping. We were able to use the parking facilities but note, cars must be relatively low to the ground and narrow to do so. It isn't that the parking spots are tight - it's the ingress and egress to the underground garage itself that is the problem. I would stay at this property again - as long as my rental car would fit into the garage.

6/10

Pleasant

06 May 2014

Verified traveler

average pricing, average condition

air conditioning out of order, absence of hair dryer

Family

8/10

Excellent

01 May 2014

Very nice place

Very clean. Wonderful staff. Some walking needed to and from main station and metro lines.

Family

8/10

Excellent

14 Apr 2014

Kartik

Excellent location close to Part Dieu.

The staff was friendly and helpful. They checked us in even before the check-in time. They showed all the important places to visit and helped with restaurant reservations.

6/10

Pleasant

31 Mar 2014

Nel

Bang for the buck

Overall decent hotel but find it far from tour sites, shopping. Its located at office area, rather quiet in the evening and tough to find restaurants cafes. I hv a car so not a huge concern. By foot 20 to 30min.

8/10

Excellent

13 Mar 2014

John & Sonja

Good location just a 10 minute walk into Lyon

The stay in Lyon was great and this hotel was good for what you pay. The location was ok for both of us as we enjoy walking. The walk into the city was an easy stroll crossing over the Rhone on the way - wow!!

Family

6/10

Pleasant

18 Feb 2014

Dan

Was ok, but more 3 star hotel

It was more of a 3 star hotel to me. Bathroom is small with carpeting. Room smelled of smoke but at least they tried to freshen it up. Good price and easy access to trains and town.

8/10

Excellent

09 Jan 2014

Verified traveler

Great value

This hotel was nice, clean, and had a great friendly staff. It is located between the train station and the main part of town. Not much going on right around the hotel, but a short walk of about 4 or 5 blocks in either direction puts you at a mall across from the train station, or in the opposite direction at the banks of the Rhone. Cross the river and you're at the main pedestrian mall where all the shopping and dining is. Recommend walking along Lafayette to get around. You are also right between the light rail so if you dont want to walk jump on.

6/10

Pleasant

02 Jan 2014

Verified traveler

Convenient l ocation. Good for a short stay.

Oversall good experiecne. Friendly staff. Rooms small and good for a very short stay.

6/10

Pleasant

02 Jan 2014

Shama

our room

room too small and crowded to qualify as a double room, it was also cold fan heater in bathroom poor and radiator was not working in there. Other wise good value

Partner

4/10

Poor

30 Dec 2013

MCAust

Very very average

Friendly, helpful staff, but everything else about this hotel is tired. The rooms, the furniture....all very basic when new - I would guess some time in the 1990s - and looking and feeling quite dated. We stayed one night. Would not have stayed longer. Should add: though looking and feeling old, everything worked.

Family

10/10

Exceptional

05 Nov 2013

Familyof4

Fantastic Hotel, Exceptional Staff

Had a hugely enjoyable stay. Room was superb, hotel fantastic, staff exceptionally friendly & efficient. Would highly recommend this hotel to anyone visiting Lyon. 20 mins walk from SNCF station (or 5mins on tram); 3 mins walk to tram, to centre of Lyon & SNCF; 10 mins stroll to large shopping centre & food hall. Very quiet area at night (but short tram ride to nightlife).

Family

6/10

Pleasant

22 Aug 2013

baybee

great service

We had an issue with a toilet but they were very good about it and changed our room :-). Location was good it was in between the station and old town!

Partner

10/10

Exceptional

07 Aug 2013

Sandra

Best Western Ascot Milan

A very clean and comfortable hotel within walking distance from the town centre. Staff were always helpful.